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5★ · Reims · Grand Est

La Caserne de Chanzy Hôtel & Spa

18 Rue Tronsson Ducoudray, 51100 Reims, France, 51100 Reims

4.44.4/5851 reviews · Google rating
  • 48 metres from Reims Notre-Dame Cathedral
  • Converted former fire station
  • La Grande Georgette, recommended by the Michelin Guide
  • French bistronomy served throughout the day

Hotel 5-star in Reims, 48 m from Notre-Dame de Reims Cathedral, featuring a Michelin-recommended restaurant, spa and restored former fire station.

Where is La Caserne de Chanzy Hôtel & Spa in Reims?

The hotel is in the heart of Reims, by the cathedral district.

Notre-Dame de Reims Cathedral, the Palais du Tau and Reims Opera are all easy to reach on foot.

What breakfast is served at La Caserne de Chanzy Hôtel & Spa?

The hotel offers breakfast service on site.

The stay can continue at La Grande Georgette, whose dining follows the day with a bistronomic approach.

What is the price of a room at La Caserne de Chanzy Hôtel & Spa?

Rates vary depending on your travel dates and the room category selected.

For an exact price, it is best to check your dates or contact the concierge directly.

A word from the Concierge

La Caserne de Chanzy Hôtel & Spa through the Concierge's eyes

At La Caserne de Chanzy, you stay at the heart of a unique Reims story. This former fire station, transformed into a contemporary palace, offers an immersion into the local heritage. Located just 48 metres from the Notre-Dame Cathedral of Reims, it serves as an ideal starting point for exploring the city’s historical treasures. The façade retains the robust structure of its original function, while the interior combines modern comfort with respect for the architectural past.

In terms of gastronomy, the restaurant La Grande Georgette, recommended by the Michelin Guide, reinterprets the French bistronomic tradition throughout the day. The proximity to iconic sites such as the Smiling Angel and the Palais du Tau enhances the appeal of this location. Here, every detail tells a story, from the former fire station to the contemporary flavours.

Why choose La Caserne de Chanzy Hôtel & Spa?

La Caserne de Chanzy Hôtel & Spa is an exceptional address in Reims (Grand Est), chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • 48 metres from Reims Notre-Dame Cathedral
  • Converted former fire station
  • La Grande Georgette, recommended by the Michelin Guide
  • French bistronomy served throughout the day
  • Steps from the Smiling Angel and the Palais du Tau

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

2
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

2 on-site dining venues.

  • La Grande Georgette

    Restaurant

    Chef: Julie Fuillet
    Chef: Julie Fuillet

    Highlights

    • bistronomic
    • an all-day menu drawing from France’s contemporary bistronomic tradition
    Practical information

    The concierge’s wordAt La Grande Georgette, slip into Julie Fuillet’s contemporary bistronomic cooking, ideal at any hour for a meal that never misses.

  • Little Georgette

    Restaurant

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 12:00

Pets

Pets are welcome at no extra charge.

Pets allowed on request. Charges may apply.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 18 Rue Tronsson Ducoudray, 51100 Reims, France

View on the map

Official website

Google listing

Getting there

  • Tram Langlet
    57 m · 1 min walk
  • Tram Opéra - Cathédrale
    94 m · 1 min walk
  • Tram Vesle
    144 m · 2 min walk

Guest reviews

4.4 / 5 · 851 reviews

5/5Andrew Havlicek

Wonderful hotel, exceptional staff. Perfect location steps from the tram, but not loud at all. Amazing view of the cathedral from our room!

5/5Navneet Chopra

Thank you for a wonderful stay in your beautiful property . The staff are exceptional . Fatima, the concierge was able to get us a last minute booking at Ruinart in spite of it being fully booked months in advance…

2/5Diana Livshits

La Caserne Chanzy has many of the ingredients of a memorable hotel: a striking central location opposite Reims Cathedral, an impressive building, and a distinctive design concept rooted in Champagne. On paper, it is…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 3 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Opéra de ReimsOpera house

    113 m · 1 min walk

    Opera house just a minute's walk away, hosting lyrical performances and various concerts.

    Practical information

    The concierge’s wordA 1-minute walk away, the Reims Opera offers an elegant break for an opera evening or a concert without straying far from the hotel.

  • Cathédrale Notre-Dame de ReimsChurch

    163 m · 2 min walk

    Religious building a two-minute walk away, known for its Gothic architecture and historical significance.

    Practical information

    The concierge’s wordA 2-minute walk away, the cathedral offers a Gothic, historic pause, ideal if you want to soak up Reims between appointments.

  • Palais du TauCultural landmark

    209 m · 3 min walk

    Cultural site three minutes' walk away, former palace of the archbishops of Reims.

    Practical information

    The concierge’s wordA 3-minute walk away, Palais du Tau offers an ideal cultural break between plans, in the former palace of the archbishops of Reims.

  • Bibliothèque CarnegieTourist attraction

    258 m · 3 min walk

    Carnegie Library three minutes' walk away, providing access to a diverse collection of books and resources.

    Practical information

    The concierge’s wordA 3-minute walk away, Bibliothèque Carnegie offers a calm break to browse books and varied resources between two Reims discoveries.

  • Place RoyaleCultural landmark

    285 m · 3 min walk

    Place Royale, a cultural landmark just three minutes' walk away, featuring a historic and pleasant public space.

    Practical information

    The concierge’s wordA 3-minute walk away, Place Royale makes a pleasant pause to get some fresh air and enjoy a historic setting between plans.

  • Place Drouet d'ErlonTourist attraction

    435 m · 5 min walk

    Drouet d'Erlon Square, a tourist site just five minutes' walk away, known for its lively atmosphere and cafés.

    Practical information

    The concierge’s wordA 5-minute walk away, Place Drouet d’Erlon is ideal at the end of the day to enjoy its lively atmosphere and take a break at a café terrace.

  • Square de la Patte d'OieTourist attraction

    788 m · 9 min walk

    Square de la Patte d'Oie, an urban park a nine-minute walk away, perfect for a stroll or a moment of relaxation.

    Practical information

    The concierge’s wordA 9-minute walk away, Square de la Patte d'Oie offers a green break, ideal for a stroll or a moment to unwind.

  • Porte de MarsMonument

    816 m · 10 min walk

    Historical monument located 816 meters away, representing a remnant of Roman architecture.

    Practical information

    The concierge’s wordFor a short cultural break in Reims, head to Porte de Mars, a historic monument and a remnant of Roman architecture.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Halles centrales du BoulingrinMarket

    780 m · 9 min walk

    Covered market a nine-minute walk away, ideal for discovering local and fresh products.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is La Caserne Chanzy hotel located?

    The hotel is located at 18 rue Tronsson Ducoudray, right in the historic centre of Reims, directly opposite the Notre-Dame de Reims Cathedral.

  • Does the hotel have parking?

    Yes, parking with valet service is offered for an additional fee; it is recommended to check the rates and terms before arrival.

  • What is the distance between the hotel and the airport?

    The hotel is located approximately 130 to 150 km from the main Parisian airports; the travel time depends on the type of transfer chosen.

  • Is La Caserne de Chanzy Hôtel & Spa well located for visiting the centre of Reims?

    The hotel is located in the city centre of Reims, about 400 metres from the shopping heart and in immediate proximity to the cathedral and the Museum of Fine Arts.

  • How does parking and the valet service work at the hotel?

    Parking is provided via a paid valet service; it is recommended to reserve or inquire about available spaces before arrival.

Arrival & Departure

  • What are the check-in and check-out times at La Caserne de Chanzy Hôtel & Spa?

    The standard check-in time is set at 16:00 and the check-out time at 12:00, in accordance with the information provided by major booking sites.

  • Can I check in early?

    The concierge can consider the possibility of accessing the room before 16:00 depending on availability and may offer a luggage storage solution.

  • Are airport transfers offered?

    Private or taxi transfers can be arranged by the concierge between the hotel and the airports or train stations, upon request and subject to availability.

  • Is the reception of La Caserne de Chanzy Hôtel & Spa open 24/7?

    The reception is open 24/7, allowing for late check-in and continuous assistance during the stay.

  • Can I request a late check-out at La Caserne de Chanzy Hôtel & Spa?

    The main booking sites indicate a check-out time set at noon, with the possibility of requesting a late check-out subject to availability and pricing conditions.

  • Can I leave my luggage at the hotel before check-in or after check-out?

    The hotel generally provides a luggage storage service, allowing you to drop off your belongings before check-in or after check-out.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the establishment, both in the rooms and in the common areas, according to information from hotel portals.

  • What amenities can be found in the rooms of La Caserne de Chanzy Hôtel & Spa?

    The rooms are equipped with a work area, a safe, adjustable air conditioning, premium bedding, and free Wi-Fi access.

  • How is the decoration of the rooms at La Caserne de Chanzy Hôtel & Spa?

    The rooms feature personalised furniture, decoration inspired by the history of the place, and high-quality bedding.

Pets

  • Are pets allowed at La Caserne de Chanzy Hôtel & Spa?

    Pets are allowed at La Caserne de Chanzy Hôtel & Spa upon prior request, with any additional fees indicated at the time of booking.

  • Are there additional fees for pets at the hotel?

    Pets are allowed for an additional fee and upon confirmation from the hotel, with certain possible restrictions on common areas.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The hotel has an indoor swimming pool that is part of the Deep Nature Spa area, accessible under specific conditions and dedicated hours.

  • What is the best spa in Reims?

    The best spa in Reims depends on individual expectations, but the Spa Deep Nature at La Caserne de Chanzy is renowned for its indoor pool, sauna, and hammam.

  • What facilities does the Spa Deep Nature at La Caserne Chanzy offer?

    The spa offers an indoor pool with hydromassage jets, a sauna, a hammam, and an ice shower, as well as a treatment and massage menu featuring Vinésime.

  • What is the price of a private spa in Reims?

    The price of a private spa in Reims depends on each establishment; La Caserne Chanzy has a hotel spa, with treatment prices indicated on its menu.

  • Can children access the hotel's spa and pool area?

    Access to the spa is reserved for adults over 16 years old, according to the indications of the main booking sites.

  • What types of treatments and massages are offered at the Deep Nature Spa?

    The spa offers Vinésime treatments and various types of massages, which should be booked in advance to secure the desired time slots.

Dining

  • What type of breakfast is offered?

    Breakfast is generally served in buffet form at the restaurant La Grande Georgette, with a varied selection of sweet and savoury products.

  • What is the breakfast served at La Caserne Chanzy?

    Breakfast at La Caserne Chanzy is served in the restaurant La Grande Georgette, in a buffet style, and includes a selection of fresh products and regional specialities.

  • Is breakfast included in the room rate?

    Breakfast is generally not automatically included in the room price; it can be added for an additional fee at the time of booking.

  • Does the hotel have an on-site restaurant?

    The restaurant La Grande Georgette serves breakfast, lunch, and dinner, featuring contemporary cuisine and pairings with local champagnes.

  • Is there a champagne bar at La Caserne de Chanzy Hôtel & Spa?

    A champagne bar is located in the lobby, allowing guests to taste cuvées from local houses in an elegant atmosphere.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy varies depending on the rate type and booking channel; it is necessary to consult the specific terms of your offer.

  • Are there any tourist taxes to pay?

    Yes, a tourist tax is generally payable per person per night, in accordance with local regulations in Reims.

  • What is the price of a room at La Caserne Chanzy Hôtel & Spa?

    The price of a classic room generally starts at around 270 euros per night, with higher rates for rooms with cathedral views.

  • Is La Caserne de Chanzy Hôtel & Spa a non-smoking hotel?

    The establishment is non-smoking, with outdoor areas designated for guests wishing to smoke.

  • What payment methods are accepted at La Caserne de Chanzy Hôtel & Spa?

    Generally accepted payment methods include international credit cards and debit cards; it is advisable to check at the time of booking for specific options.

Included Services

  • Is La Caserne de Chanzy Hôtel & Spa part of a hotel chain?

    This 5-star hotel is part of the Autograph Collection by Marriott, allowing guests to earn or use points from the Bonvoy loyalty programme.

  • Does La Caserne de Chanzy Hôtel & Spa have a concierge service?

    The hotel offers a concierge service to book restaurants, cellar tours, transfers, and personalised experiences around champagne and Reims heritage.

  • What are the customer reviews of La Caserne de Chanzy Hôtel & Spa?

    Customer reviews mention a modern and cosy atmosphere, an exceptional location facing the cathedral, as well as a spa appreciated for relaxation.

  • Is a daily housekeeping service provided in the rooms?

    Daily housekeeping is provided in the rooms, with laundry service available at an additional cost.

Activities & Leisure

  • What is the best champagne house to visit from the hotel?

    The best champagne house to visit depends on personal tastes; the concierge can recommend iconic houses and independent winemakers around Reims.

  • Is La Caserne de Chanzy Hôtel & Spa close to the main tourist sites in Reims?

    The hotel is just a few minutes' walk from the main attractions of the historic centre, including the cathedral, the Museum of Fine Arts, and several champagne houses.

  • Does the hotel have a gym or fitness area?

    A fitness centre is available on site, allowing for physical activity during your stay.

  • Does La Caserne de Chanzy Hôtel & Spa offer rooms for meetings or events?

    Meeting rooms are available for organising seminars or professional events, equipped with suitable facilities and catering service on request.

Family & Kids

  • Does the hotel offer family rooms suitable for families with children?

    Family or connecting rooms are offered, subject to availability, to accommodate families with children.

  • Can a baby cot be requested at La Caserne de Chanzy Hôtel & Spa?

    Baby cots can be provided in certain rooms upon prior request at the time of booking.

Accessibility

  • Is the hotel suitable for people with reduced mobility?

    The hotel has accessible rooms and elevators serving the floors; some facilities are designed to accommodate people with reduced mobility.

  • Are the common areas of La Caserne de Chanzy Hôtel & Spa wheelchair accessible?

    The main common areas, including the restaurant and bar, are accessible by elevator or ramps, with suitable arrangements.

  • Are there parking spaces reserved for disabled persons immediately near the hotel?

    Contact the concierge to confirm the arrangements for the day.

Sustainability

  • Does the hotel implement measures for sustainable development?

    The establishment is committed to responsible luxury; some environmental practices may be highlighted, but it is advisable to check with the hotel.

  • Are the welcome products in the room eco-friendly or certified?

    Quality bathroom products, sometimes from committed brands, are provided in the rooms; the exact details depend on current partnerships.

  • Does the hotel offer options to limit the daily change of sheets and towels?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — La Caserne de Chanzy Hôtel & Spa

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer to or from Reims train station?

    The concierge can organise a private transfer by car or van between Paris airport, Vatry airport, or Reims train station and the hotel, with personalised welcome at the arrival point.

  • Can I ask the concierge to book a taxi or a VTC for my travels in Reims?

    The concierge can book VTC drivers or taxis for your travels in Reims, Épernay, and the Champagne vineyards, according to your schedule and budget.

  • Are transfers to the airport offered by the concierge?

    The concierge can offer round-trip transfers to Paris or Vatry airport with a high-end vehicle, coordinated with your flight schedule.

  • Can the concierge organise a car rental from the hotel?

    The concierge can organise car rentals with delivery to the hotel, including GPS and insurance, for visiting Champagne independently.

  • Is it possible to ask for help booking a train ticket from Reims?

    The concierge can advise and book train or TGV tickets from Reims to Paris and other major cities, according to your time constraints.

Restaurant Reservations

  • Can you book a table at La Grande Georgette restaurant for dinner?

    Reservations are made through the concierge, who can secure a table at La Grande Georgette restaurant and the best gastronomic addresses in Reims.

  • Can the concierge recommend and book a gourmet restaurant in Reims?

    The concierge can suggest gourmet or bistronomic restaurants near the cathedral and handle the reservation according to your culinary preferences.

  • Is it possible to have a food and champagne pairing dinner organised by the concierge?

    The concierge can organise food and champagne pairing dinners at partner houses or restaurants, upon prior request.

Spa Bookings

  • How do I book a massage or treatment at the hotel's Deep Nature Spa?

    Reservations are made through the concierge or directly at the Deep Nature Spa for Vinésime treatments, solo or duo massages, subject to availability.

  • Can the concierge organise a spa privatisation for two people?

    The concierge can organise partial privatisation slots of the spa area for a more intimate experience, according to the current terms.

  • Can you arrange a complete wellness programme at the spa during my stay?

    The concierge can plan a spa programme including an indoor pool, sauna, hammam, and treatments, tailored to the duration of your stay.

Excursions & Cultural Visits

  • Is it possible to book a private guided tour of the Reims Cathedral?

    The concierge can organise private guided tours of the Notre-Dame de Reims Cathedral located opposite the hotel, with a French or English-speaking guide.

  • Can you arrange a visit to a champagne house with tasting from the hotel?

    The concierge can organise visits to champagne cellars and houses with tastings, in Reims and Épernay, using private transport or in small groups.

  • Can the concierge create a customised itinerary to explore the Champagne vineyards?

    The concierge can offer tailored tours in the vineyards of the Montagne de Reims, including scenic stops and visits to independent producers.

Special Occasions

  • Can you arrange a romantic surprise in the room for a wedding anniversary?

    The concierge can prepare a romantic arrival with champagne, flowers, and specific decor in the room, according to your budget and wishes.

  • Can the concierge take care of organising a birthday on-site?

    The concierge can coordinate the decoration of a room or hall for a birthday, with a personalised cake and candles.

  • Is it possible to purchase a La Caserne Chanzy gift box through the concierge?

    The concierge can offer La Caserne Chanzy gift boxes including an overnight stay, spa access, and meals, customisable for gifting to loved ones.

Shopping & Luxury Services

  • Can you recommend high-end champagne shops near the hotel?

    The concierge can recommend champagne shops, luxury houses, and local artisans, and can arrange shopping assistance if desired.

  • Does the concierge offer a personal shopper service in Reims?

    The concierge can organise a personal shopper service in Reims for fashion, accessories, or exceptional gifts.

  • Is it possible to have a selection of champagnes chosen with the concierge delivered to the room?

    The concierge can arrange for the delivery of selected bottles of champagne to the room, with advice on local iconic houses.

Family Activities

  • Can you recommend activities suitable for children in Reims and the surrounding area?

    The concierge can suggest family-friendly activities in Reims, such as fun city tours or nature outings in the Montagne de Reims.

  • Can the concierge organise a winery tour suitable for a family with teenagers?

    The concierge can organise winery tours that include educational workshops on champagne for families, depending on the age policies of the houses.

Personalized Experiences

  • Is it possible to request a fully personalised stay focused on champagne and wellness?

    The concierge can create a bespoke programme combining spa, gastronomy, and champagne discoveries, according to your desires and budget.

  • Can the concierge organise a private photoshoot in the hotel and around the cathedral?

    The concierge can organise a private photoshoot in the hotel and in front of the cathedral, with a local professional photographer.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits