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5★ · Colroy-la-roche · Grand Est

Hostellerie la Cheneaudière & Spa

3 rue du Vieux Moulin, 67420 Colroy-la-roche

4.54.5/52,218 reviews · Google rating
  • Distinction Palace — Atout France
  • 45 chambres et suites
  • 1 étoile Michelin
  • La Cheneaudiere - Hotel Spa - Relais & Chateaux - Restaurant Etoile

5-star hotel in Colroy-la-Roche, 2.2 km from the Stèle commémorative, featuring a Michelin-starred restaurant, spa and indoor pool.

Which restaurant at Hostellerie la Cheneaudière & Spa holds a Michelin star?

Le Feuillage is the hotel’s Michelin-starred restaurant.

The property also has Le Chêne, focused on modern cuisine. For Le Feuillage, booking ahead is recommended.

What is there to do near Hostellerie la Cheneaudière & Spa in Colroy-la-Roche?

The hotel opens directly onto outdoor routes in the Vosges. The H01 cycling trail starts just a 1-minute walk away.

For an easy outing, a forest discovery trail suitable for strollers is reachable in 23 minutes. The memorial stele and Niargoutte garden are also nearby visits.

What does the spa at Hostellerie la Cheneaudière & Spa include?

The spa includes an indoor pool, hammam, sauna and fitness room.

There is one treatment room offering body scrubs, facials, body wraps and several massage options. Some treatments and experiences should be booked in advance.

A word from the Concierge

Hostellerie la Cheneaudière & Spa through the Concierge's eyes

Nestled in the heart of the Vosges, Hostellerie la Cheneaudière & Spa is a 5-star hotel in Colroy-la-Roche. Guests are welcomed into a refined setting.

The property is rooted in a natural environment, with direct access to outdoor routes. Cycling trail H01 lies 61 metres away, or a 1-minute walk. The forest discovery trail, suitable for pushchairs, can be reached in 23 minutes. The commemorative stele stands 2.2 km away. Le jardin de Niargoutte is 3.1 km from the hotel.

Dining is a central part of the stay, with three restaurants on site. Le Chêne serves modern cuisine. Le Feuillage, the creative dining venue, holds 1 Michelin Star. This culinary focus extends to a tasting dinner built around Vosges produce. Wine pairings are selected by the sommelier.

The spa adds a strong wellness dimension, with an indoor swimming pool, hammam, sauna and fitness centre. A two-hour personalised wellness journey is available on request, beginning with a health assessment and followed by a tailored treatment. Other signature experiences can also be booked. They include a guided nature walk with a gourmet picnic and a private cooking class for up to four guests. Cocktails are also served by the indoor pool at sunset.

Awarded

Why choose Hostellerie la Cheneaudière & Spa?

Hostellerie la Cheneaudière & Spa is an exceptional address in Colroy-la-roche (Grand Est), chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • Distinction Palace — Atout France
  • 45 chambres et suites
  • 1 étoile Michelin
  • La Cheneaudiere - Hotel Spa - Relais & Chateaux - Restaurant Etoile

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

5
  • Spa
  • Indoor pool
  • Fitness centre
  • Hammam
  • Sauna

Dining

3
  • Michelin-starred restaurant
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Pets allowed

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

21
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Private parking
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service
  • Wine cellar

Restaurants & bars

2 on-site dining venues, including 1 Michelin star.

  • La Cheneaudière - Le Chêne

    Modern Cuisine

  • Le Feuillage

    1 Michelin star

    Creative

    Practical information

    The concierge’s wordFor a polished culinary moment, book Le Feuillage: a creative Michelin-starred table, ideal if you want to make the stay memorable.

Spa & wellness

La Cheneaudiere - Hotel Spa - Relais & Chateaux - Restaurant Etoile

  • 1 treatment room

La Cheneaudiere - Hotel Spa - Relais & Chateaux - Restaurant Etoile spa includes an indoor pool, hammam, sauna, and fitness room. It has one treatment room offering body scrubs, facials, body wraps, and several massage options.

Facilities & treatments

  • Indoor swimming pool
  • Hammam
  • Sauna
  • Fitness center
Practical information

The concierge’s wordIf you want variety, alternate the indoor pool, hammam, and sauna before a back or full body massage.

In the press

Awards & recognitions

Official distinctions and recognitions awarded to this property.

Distinctions & affiliations

Labels & distinctions
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:30
Check-out
Until 11:00

Pets

Pets are welcome at no extra charge.

Pets allowed on request. Charges may apply.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 3 rue du Vieux Moulin, 67420 Colroy-la-roche

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 2,218 reviews

5/5Chris Snepvangers

Second time I came here, I use this hotel, when I drive from Antwerp to the Swiss Alps. It's somewhat in the middle, and I don't like driving for too many hours. So this hotel is a perfect stop in between. Rooms: very…

5/5Bita Motesharrei

A magical family owned wellness resort with hospitality in its DNA, located in beautiful Alsace region, deep in the forest. From the moment we stepped into the resort, we were welcomed by the lovely Flora, we were…

1/5Mac Be

The architect deserves a medal. Gorgeous hotel. But the beds are horrible to sleep in. A glas of a no brand champagne for 30€, cocktails from 18-23€, the food is mediocre and at diner the diced potatoes tastes like…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 1 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Stèle commémorativeCultural site

    2.2 km · 4 min by car

    Cultural site located 2.2 kilometers away, providing insight into local history.

    Practical information

    The concierge’s wordFor a quiet break, make a detour to the Stèle commémorative: a cultural site that offers a quick glimpse into local history.

  • Le jardin de NiargoutteCultural site

    3.1 km · 5 min by car

    Cultural site located 3,148 meters away, providing an insight into local history and culture.

    Practical information

    The concierge’s wordFor a calm interlude, Le jardin de Niargoutte offers a glimpse into local history and culture, ideal between two highlights of your stay.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Circuit vélo H01 : En passant par Stampoumont et le PromontTrail

    on site · 1 min walk

    Hiking trail just a minute's walk away, perfect for cycling enthusiasts.

    Practical information

    The concierge’s wordA 1-minute walk away, this trail is an easy break for cycling enthusiasts, ideal for setting off straight from the hotel.

  • Circuit poussettes 4x4 H03 : sentier de découverte d'une forêtTrail

    1.9 km · 3 min by car

    Discovery trail in the forest, ideal for a stroll with a stroller.

    Practical information

    The concierge’s wordPerfect for a green break with a stroller: this forest trail suits an easy walk, especially when you want some fresh air without much effort.

  • Circuit rando C14 : Sentier du DrapeauTrail

    2.3 km · 4 min by car

    Hiking trail in Colroy-la-Roche, providing a walking experience in nature.

    Practical information

    The concierge’s wordFor a nature break in Colroy-la-Roche, this trail suits a relaxed walk, solo or as a pair, when you feel like getting some fresh air.

  • Ferme-auberge du Ban de la RocheRestaurant

    2.3 km · 4 min by car

    Farm inn located 2.3 kilometers away, providing a culinary experience in a rural setting.

    Practical information

    The concierge’s wordFor a countryside break, this farmhouse inn is ideal if you’re in the mood for a meal in a rural setting, away from the hotel’s pace.

  • Restaurant La tablée de mon enfanceRestaurant

    3.6 km · 6 min by car

    Restaurant 3.6 km away, offering a dining experience in a friendly setting.

    Practical information

    The concierge’s wordFor dinner in a convivial setting, this spot 3.6 km away offers a pleasant gourmet break after a full day.

  • Circuit VTT H01 : Le Climont par la clairière du HangTrail

    5.0 km · 9 min by car

    Mountain biking trail 4.9 km away, ideal for cycling enthusiasts in nature.

    Practical information

    The concierge’s wordIf you're in the mood to ride in nature, this 4.9 km mountain biking trail makes a great active break for cycling enthusiasts.

What’s happening during your stay

The dates I slip into my guests’ programme in Colroy-la-roche — concerts, exhibitions, festivals a few steps from Hostellerie la Cheneaudière & Spa.

My tip: book concert tickets seven days ahead.

  • Event

    Marché local de Sainte-Croix-aux-Mines.

    Jan 1, 2026 – Dec 31, 2027

    Sainte-Croix-aux-Mines · 14.7 km

    Local market in Sainte-Croix-aux-Mines, held every Saturday morning at the Place du Général Bourgeois, from 7 AM to 12 PM, from January 1, 2026, to December 31, 2027.

    View official source

  • Sport

    Découvrez la Maison de la choucroute Le Pic

    Jan 1 – Sep 30, 2026

    Meistratzheim · 27.2 km

    Guided tour of the Maison de la choucroute Le Pic in Meistratzheim, featuring a look at the production facilities and a tasting, from 1 January to 30 September 2026.

    View official source

  • Event

    Visite libre des caves du Domaine Armand Gilg

    Jan 1 – Dec 23, 2026

    Mittelbergheim · 19.1 km

    Free visit of the cellars of Domaine Armand Gilg in Mittelbergheim, from January 1 to December 23, 2026, located in one of the Most Beautiful Villages of France.

    View official source

  • Sport

    Visite commentée de la Collégiale Saint-Florent

    Jan 2 – Dec 31, 2026

    Niederhaslach · 20.6 km

    Guided tour of the Collégiale Saint-Florent in Niederhaslach, available from 2 January to 31 December 2026, highlighting its Gothic architecture.

    View official source

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Hostellerie la Cheneaudière & Spa?

    Check-in is from 15:30 and check-out is before 11:00, according to the general conditions stated by the establishment.

  • Can I check in early?

    An early arrival is possible via the paid option 'Arrive + early', granting access to the spa from 10:00 with a buffet lunch, subject to reservation and availability.

  • Does the hotel offer a late check-out on the day of departure?

    The 'Leave + late' option allows guests to enjoy the spa until 17:00 on the day of departure, for an additional fee and prior reservation, subject to availability.

  • What happens if I arrive late in the evening at the hotel?

    In case of a late evening arrival, it is recommended to inform the hotel in advance to arrange the reception and any possible dining options.

  • What are the opening hours of the Cheneaudière hotel?

    The opening hours of the hotel and spa are communicated at the time of booking and may vary depending on the periods. Contact the concierge to confirm the arrangements for the day.

Location & Access

  • Where is Hostellerie la Cheneaudière & Spa located in Colroy-la-Roche?

    The hotel is located at 3 Rue du Vieux Moulin, 67420 Colroy-la-Roche, approximately 300 metres from the village centre, in the heart of nature.

  • How long does it take to reach the hotel from Strasbourg by car?

    From Strasbourg, it takes approximately 50 to 60 minutes by car, mainly via the expressway and then mountain roads towards Schirmeck and Colroy-la-Roche.

  • What is the distance between the hotel and the airport?

    The hotel is located approximately 45 to 50 kilometres from Strasbourg-Entzheim Airport, which is about a 50-minute drive depending on traffic.

  • What is the nearest train station to Hostellerie la Cheneaudière & Spa?

    The Saint-Blaise-la-Roche – Poutay train station is about a 30-minute walk from the hotel; a taxi or private transfer is recommended for this journey.

  • Are airport transfers offered?

    Private transfers by taxi or chauffeur-driven vehicle can be arranged upon request between the hotel, the train station, or the airport, with advance booking.

Rooms & Amenities

  • Does the hotel have parking?

    Yes, a free private car park is available on site, with video surveillance, 13 paid electric charging stations, and 25 standard sockets for vehicles.

  • How many rooms does Hostellerie la Cheneaudière & Spa offer and what types?

    The establishment has approximately 45 rooms and suites of various categories, some with a balcony, valley view, or premium amenities.

  • What amenities can be found in the hotel rooms?

    Rooms generally feature a minibar, hairdryer, television, toiletries, some with a bathtub or walk-in shower, and high-quality bedding.

  • Does the hotel offer rooms adapted for people with reduced mobility?

    One room is specifically adapted for people with reduced mobility, with specific facilities and easy access via a lift.

  • Can we book a room with a view of the valley or the forest?

    Some rooms and suites offer a view of the valley or the surrounding forest; the exact view depends on the category booked.

Included Services

  • Is Wi-Fi available in the hotel?

    Yes, Wi-Fi is available free of charge throughout the hotel, including in the rooms and common areas.

  • Is access to the spa included in the room price?

    Access to the 2500 m² Nature-Spa with pools, saunas, and hammam is included for hotel residents, subject to booking conditions.

  • Is parking and electric vehicle charging included in the stay?

    The private parking on site is included, but charging for electric vehicles is charged additionally by the hotel.

  • What services are generally included in the nightly rate at La Cheneaudière?

    Room rates often include a large welcome buffet upon arrival and, from two nights, lunch and afternoon tea at buffets on certain days. Check the details of your offer.

  • What is the price of a night at the Cheneaudière hotel?

    The price for a night varies depending on the season, room category, and offer, with an indicative range of approximately €485 to over €700 for a standard or superior room.

Dining

  • What type of breakfast is offered?

    Breakfast is offered in the form of a hearty buffet with local products, complemented by vegetarian, vegan, and gluten-free options, and sometimes live cooking stations.

  • How many restaurants does Hostellerie la Cheneaudière & Spa have and what is their style?

    The hotel has two restaurants: a gourmet restaurant and a more casual offering of platters and plancha.

  • What is the gourmet restaurant of La Cheneaudière and is reservation required?

    The gourmet restaurant Le Chêne offers refined cuisine, regularly praised for its quality; it is recommended to reserve a table before arrival.

  • Can the hotel offer menus adapted to allergies or special diets?

    Menus can be adapted to vegetarian, vegan, or gluten-free diets upon prior request to the restaurant.

  • Is there a light dining option or bar at the hotel?

    A lighter dining service is offered at the cosy bar Le Calixte, including lunch buffets in certain spa and stay packages.

Spa & Wellness

  • What is the size of the Cheneaudière spa?

    Yes, the hotel has a large Nature-Spa of approximately 2500 m² with pools, saunas, hammam, flotation tank, and various relaxation areas.

  • Does the hotel have a swimming pool?

    The hotel has several indoor and outdoor pools integrated into the spa, accessible to residents according to the current hours.

  • What types of treatments and massages are offered at the hotel spa?

    Treatments and massages are offered at the spa, with a varied menu of individual and duo rituals, to be booked in advance, especially during high season and on weekends.

  • Can one enjoy the spa in a Day Spa package without staying at the hotel?

    A Day Spa 'Bulle de Spa' is accessible without accommodation, by reservation and prepayment, with a defined time slot and full access to the facilities.

  • Do children have access to the spa and from what age?

    Children can access the spa in Day Spa only from the age of 15; for guests in rooms, specific rules by age group may apply. Contact the concierge to confirm the day's conditions.

Activities & Leisure

  • What to do around La Cheneaudière?

    The surroundings offer hiking, forest walks, cycling, fishing, and visits to typical Alsatian villages, easily accessible from the hotel.

  • What leisure activities are possible from the hotel without too much travel?

    The hotel offers various outdoor activities nearby, such as marked hiking trails, cycling paths, and the possibility of fishing in the area.

  • Are there gift vouchers for stays or spa experiences at La Cheneaudière?

    Gift vouchers for stays, spa, and wellness are available, allowing you to offer one or more nights with spa access and sometimes treatments or meals included.

  • Does the hotel offer many facilities for relaxation on site?

    The establishment offers a large spa area, swimming pools, and outdoor terraces, providing numerous opportunities for relaxation throughout the day.

  • Are activities or entertainment sometimes organised by the hotel?

    Some organised activities, such as guided tours or tastings, may be offered occasionally; please inquire at the concierge for current programmes.

Family & Kids

  • Does the hotel have family or connecting rooms for staying with children?

    Family rooms and some suites can accommodate multiple people; baby or extra beds are available upon request and subject to the hotel's conditions.

  • What activities do you recommend with children near Colroy-la-Roche?

    Some outdoor activities are suitable for families, such as easy walks, visits to villages, and nearby parks, recommended by the concierge.

  • Can children use the spa pools when staying at the hotel?

    Access to the spa for children is governed by specific age rules and time slots, different from the external Day Spa. Contact the concierge to confirm the day's arrangements.

Pets

  • Are pets allowed at Hostellerie la Cheneaudière & Spa?

    Yes, pets are allowed, with a supplement of approximately 50 € per animal per night, subject to the establishment's rules.

  • Can my dog accompany me in the common areas of the hotel?

    Dogs are generally allowed in the room and some areas, but access to the spa and certain restaurants may be restricted.

  • Are there additional charges for staying with a pet?

    A supplement per night and per animal is applied, covering specific cleaning and possibly some attentions for your companion.

Accessibility

  • Is the establishment accessible to people with reduced mobility?

    The hotel has a lift, an adapted room for people with reduced mobility, accessible showers, and facilities such as a low sink and shower chair in some accommodations.

  • Are the common areas and the spa easily accessible by wheelchair?

    The upper floors are accessible by lift and some areas are designed to facilitate the movement of wheelchair users.

  • Is there a room specifically equipped for guests with disabilities?

    A dedicated room is adapted for people with reduced mobility, with specific facilities and easy access, to be booked by specifying this during the request.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate chosen (flexible or non-refundable) and the period; the exact conditions are specified at the time of booking.

  • Are there tourist taxes to pay?

    Tourist taxes are generally to be paid additionally per person per night, according to the local regulations in force and the category of the establishment.

  • Do room prices vary according to the season and special offers?

    Rates may vary according to the season, special offers, weekdays or weekends; promotions and spa packages are sometimes offered on the official website.

  • Do you offer packages including spa, meals, and accommodation at preferential rates?

    Some packages include accommodation, spa, meals, and treatments, with a total price per night or per participant, different from the simple room price.

  • What payment methods are accepted at La Cheneaudière?

    Common bank cards are accepted, as well as sometimes gift vouchers issued by the hotel; the precise terms are indicated at the time of booking.

Sustainability

  • Does the hotel have a specific environmental approach related to its Nature-Spa?

    The establishment highlights a Nature-Spa integrated into a preserved environment, with architecture and materials that enhance nature and promote responsible wellness tourism.

  • Does the hotel prioritise local products for its dining?

    The use of local products for the restaurant and breakfast helps support local producers and reduce certain transportation.

  • Does La Cheneaudière engage in sustainable tourism and responsible wellness?

    Efforts are focused on enhancing the natural site, wellness facilities, and the sustainable quality of the experience rather than on mere mass consumption.

  • Can we obtain more details about the establishment's ecological commitments?

    Detailed information on environmental actions, water, energy, and waste management can be provided upon request by the hotel.

The Concierge answers — Hostellerie la Cheneaudière & Spa

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between the airport and Hostellerie la Cheneaudière & Spa?

    The concierge can organise a private transfer to or from Strasbourg-Entzheim or Basel-Mulhouse airports in a sedan or van, with prior booking and pricing available upon request.

  • How can I organise a taxi or VTC from the nearest train station to the hotel?

    The concierge can book a taxi or VTC from Strasbourg, Saint-Dié-des-Vosges or Sélestat train stations to the hotel, depending on your arrival time and the number of passengers.

  • Can you help me rent a car for my entire stay in Colroy-la-Roche?

    It is recommended to contact the concierge for car rental with or without a driver, delivered directly to the hotel, based on the duration of your stay and your budget.

  • Can you recommend a pleasant driving route to the hotel?

    The concierge can suggest a personalised driving route from your home or the nearest city, taking into account tolls, traffic, and potential tourist stops.

  • Is it possible to arrange a minivan transfer for our family group?

    Transfers for multiple people can be organised in a minivan or private minibus with child seats upon request, coordinated with your arrival and departure times.

Restaurant Reservations

  • Can you reserve a table at the hotel's gourmet restaurant for this evening?

    Reservations are made through the concierge, who can book your table at the hotel's gourmet restaurant or at other fine dining establishments nearby, according to your preferences and allergies.

  • Can you recommend and book a typical Alsatian restaurant nearby?

    The concierge can suggest and reserve typical Alsatian restaurants in nearby villages, favouring winstubs, farm-inns, or Michelin-starred establishments based on your budget.

  • Is it possible to get a special table to celebrate a birthday at the restaurant?

    Requests for a special table for a birthday, with a particular view or privacy, should be directed to the concierge, who coordinates with the restaurant staff based on availability.

  • Can you organise a customised tasting menu with food and wine pairing?

    The concierge can arrange a personalised menu with food-wine pairing in collaboration with the chef and sommelier, considering your tastes and dietary restrictions.

Spa Bookings

  • How can I book a couples treatment at the spa during our stay?

    Reservations are made with the concierge or the spa to secure slots for couples treatments, ideally several days before your arrival, especially on weekends.

  • Can you help me book a Day Spa package at La Cheneaudière?

    The concierge can check the availability of Day Spa packages, suggest the appropriate option, and guide you in booking your spa day with or without accommodation.

  • Can you arrange treatments suitable for a pregnant woman at the spa?

    It is recommended to inform the concierge of any specific needs (pregnancy, reduced mobility, therapist preferences) to tailor the choice of treatments and facilities.

Excursions & Cultural Visits

  • Can you organise a discovery day of Alsatian villages and the Wine Route?

    The concierge can prepare a programme of visits to Alsatian villages, the Wine Route, and Strasbourg, including maps, schedules, and possible guide reservations.

  • Is it possible to organise a cellar visit with a tasting of Alsace wines?

    Private cellar visits with tastings can be arranged by the concierge with partner winemakers, with or without transport included.

  • Can you book a private guide to visit Strasbourg from the hotel?

    The concierge can offer a French-speaking or English-speaking guide to visit Strasbourg, Colmar, or the surrounding castles, with a tour tailored to your interests.

Special Occasions

  • Can you prepare a romantic decoration in the room for a marriage proposal?

    The concierge can organise bouquets, petals, champagne, treats, and romantic decorations in your room upon arrival, with various budget options.

  • Can you organise a birthday cake and a small surprise during dinner?

    A personalised cake, candles, and a setup at the restaurant or in the room can be arranged by the concierge with approximately 48 hours' notice.

  • Is it possible to organise a professional photo shoot on site?

    The concierge can coordinate a photo shoot with a professional photographer in the hotel and its gardens, ideal for a wedding anniversary or engagement.

Shopping & Luxury Services

  • Can you recommend luxury shopping addresses or local products nearby?

    The concierge can suggest high-end boutiques, wine cellars, and local artisans, and organise a personalised shopping tour in nearby towns.

  • Can you help me choose and prepare a gift box from La Cheneaudière?

    Spa or stay gift boxes can be prepared and sometimes personalised, with the concierge assisting in selecting the option that suits your budget and occasion.

Family Activities

  • Can you recommend activities to do with children around Colroy-la-Roche?

    The concierge can suggest child-friendly activities in the area: wildlife parks, easy walks, and fun museums, depending on the children's ages.

  • Is it possible to rent bikes for a family outing from the hotel?

    The concierge can arrange bike or mountain bike rentals, possibly with a child seat, and recommend family-friendly routes around the village.

Personalized Experiences

  • Can you organise a guided hike in nature around the hotel?

    The concierge can organise a private guided hike in the forests and hills surrounding the hotel, with levels and durations tailored to your fitness condition.

  • Is it possible to organise a private wine tasting or a cooking workshop at the hotel?

    Tailored experiences such as a private wine tasting at the hotel, a cooking workshop with the chef, or a mixology class can be arranged by the concierge.

  • Can you create a customised programme for a romantic and wellness weekend?

    The concierge can develop a comprehensive wellness or romantic stay programme including treatments, meals, excursions, and personalised surprises according to your budget.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits