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5★ · Lille · Hauts-de-France

L'Hermitage Gantois, Autograph Collection

Lille

4.44.4/52,137 reviews · Google rating

Hotel 5-star in Lille, in the heart of the city, featuring a spa, late-afternoon massage and breakfast in the calm of the courtyards.

Is L’Hermitage Gantois a good choice for a spa and massage stay in Lille?

Yes, the hotel offers a genuine spa break, suited to both leisure stays and business trips.

Massages should be booked in advance. Late afternoon works especially well as part of the stay’s rhythm.

What should you know about the history of L’Hermitage Gantois in Lille?

The hotel is set in a historic building, giving the stay a very distinctive setting in the heart of Lille.

Its character comes from the balance between heritage, a peaceful atmosphere and contemporary comfort.

Can you dine and have a drink at L’Hermitage Gantois without leaving the hotel?

Yes, the stay can continue on site with dinner in a heritage setting and a drink at the bar after the city.

Breakfast is also part of the experience, with the calm of the courtyards and a gentler atmosphere in the morning.

A word from the Concierge

L'Hermitage Gantois, Autograph Collection through the Concierge's eyes

L'Hermitage Gantois is a five-star hotel located in Lille, in the Hauts-de-France region. This establishment resides in a historic building, offering a unique and refined setting. The location allows easy exploration of the city center and its attractions while enjoying a peaceful atmosphere. The hotel is part of the Autograph Collection, ensuring an authentic and personalized experience.

What distinguishes L'Hermitage Gantois is its warm atmosphere and attentive service. The architecture blends old-world charm with modern comfort, creating a welcoming space for travelers. The hotel is recognized for its commitment to quality, providing a memorable experience for all guests. Common areas are elegantly decorated, reflecting the cultural heritage of the region.

Before your visit, know that the ambiance is suitable for romantic getaways and business trips. The hotel also accommodates families with tailored services. Seasonality does not affect the hotel’s appeal, which remains a popular destination year-round.

_My tip from the Concierge: consider booking in advance to secure your stay, especially during peak periods._

Why choose L'Hermitage Gantois, Autograph Collection?

L'Hermitage Gantois, Autograph Collection is an exceptional address in Lille (Hauts-de-France), chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast in the calm of the courtyards

    Beginning the day at L’Hermitage Gantois means enjoying a breakfast shaped by the atmosphere of the historic setting. Morning light, quiet courtyards and the hush of a grand hotel before the city fully awakens create a distinctive start to the day and a gentler way to enter Lille.

    Signature de la maisonIncluded in your stay
  • Wellness pause at the spa

    After a day in central Lille, the spa provides a natural pause within the stay. It suits both a romantic break and a business trip, offering a simple but valuable shift towards calm, care and personal time within an otherwise busy urban schedule.

    À vivre en duoReservation required
  • Late-afternoon massage

    Booking a late-afternoon massage turns the return to the hotel into a meaningful transition. The contrast between Lille’s energy and the property’s inner calm gives the treatment a particular depth, helping release travel tension and restore a slower, more restorative rhythm.

    Reservation required
  • Dinner between heritage and the art of living

    Dining at the hotel allows guests to experience the property beyond the room itself. In a setting steeped in history, the table becomes a natural extension of the stay, combining measured elegance with Lille hospitality. Ideal for travellers who want their evening to feel fully part of the destination.

    Soirée sur placeReservation required
  • A drink at the bar after the city

    After busy streets, meetings or sightseeing, the bar offers a softer in-between space in which to recover the hotel’s rhythm. This simple experience captures the spirit of L’Hermitage Gantois: understated luxury built on comfort, conversation and continuity between city life and retreat.

    Included in your stay
  • Heritage weekend in Lille

    Staying here to discover Lille combines urban exploration with immersion in an inhabited monument. The experience lies as much in walking the city as in returning to a place that helps interpret its history. Especially rewarding for travellers drawn to architecture, old quarters and hotels with a genuine sense of place.

    Pour amateurs de patrimoineIncluded in your stay

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 29 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 23:59
Check-out
Until 12:00

Pets

Pets are welcome at no extra charge.

Pets allowed

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Guest reviews

4.4 / 5 · 2,137 reviews

5/5Lainie Bennett

Adam at the front desk was helpful and kind to us. He remembered my marriott status AND my birthday without being told. The property is beautiful and unique. Highly recommend this marriott.

5/5Emily Robinson

We had an absolutely wonderful stay at the hotel, and the brilliant experience began even before our arrival. Lily from the front-of-house team took exceptional care of us when my partner called with a few questions…

5/5Kevin Bratt

I visited the L'Hermitage Gantois for a short Christmas break. A short walk from Lille Europe and so a short trip for us from London St. Pancras... The staff are impeccable, and made us very welcome, a language…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at L'Hermitage Gantois, Autograph Collection?

    Check-in is possible from 3 PM and check-out until noon, according to the hotel's standard conditions.

  • Can I check in early?

    Early check-in is possible subject to availability upon arrival; an additional charge may apply depending on the desired time.

  • Is it possible to request a late check-out and under what conditions?

    A late check-out may be granted depending on the hotel's occupancy, sometimes with additional fees after the standard noon time.

  • What is the minimum age required to check in at the hotel?

    The hotel requires a minimum age of 18 years for check-in, along with identification and a credit card for guarantee.

  • What formalities are required at check-in at the reception?

    Check-in formalities include presenting an identification document, a credit card for guarantee, and validating the terms of stay.

Location & Access

  • Where is L'Hermitage Gantois, Autograph Collection located in Lille?

    The hotel is located at 224 rue Pierre Mauroy, right in the centre of Lille, between the Grand’Place and the Town Hall.

  • What is the distance between the hotel and the Lille Flandres and Lille Europe train stations?

    The Lille Flandres and Lille Europe train stations are about 5 minutes from the hotel, easily accessible on foot or by taxi.

  • What is the distance between the hotel and the airport?

    Lille-Lesquin Airport is approximately 10 to 15 km from the hotel, which is about a 15-minute drive depending on traffic.

  • How do I access the hotel by car from the A1 or A25 motorways?

    From the A1 or A25 motorways, follow Lille Centre, go up Boulevard Louis XIV until the 4th traffic light, then turn right onto Rue de Paris.

  • Is the hotel within walking distance of the main tourist sites in Lille?

    The pedestrian city centre, Grand’Place, and Vieux-Lille are accessible on foot from the hotel in just a few minutes.

Rooms & Amenities

  • How many rooms and suites does L'Hermitage Gantois, Autograph Collection have?

    The establishment has approximately 88 to 89 rooms and suites, all air-conditioned and fully equipped.

  • What types of rooms and bedding are offered in the hotel?

    The rooms feature air conditioning, a private bathroom, and modern amenities, with various configurations of double or twin beds.

  • What are the main amenities available in the rooms?

    The rooms are equipped with air conditioning, television, bathroom, and other standard amenities for a 5-star hotel.

  • Do the rooms overlook the street or the hotel's inner courtyards?

    The rooms and suites are arranged around inner courtyards and gardens, providing a calm environment in the heart of the city.

  • Does the hotel offer suites or higher category rooms?

    More spacious rooms and suites are available, suitable for couples' stays or business trips.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available in the hotel and accessible in the rooms and common areas, generally included with the accommodation.

  • Is breakfast included in the room rate or charged separately?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer a shuttle service or regular transfers to the airport?

    Contact the concierge to confirm the arrangements for the day.

  • Is the hotel completely non-smoking?

    The establishment is entirely non-smoking, in accordance with the brand's policy.

  • Is a valet or porter service available upon arrival?

    The hotel offers a paid valet service, associated with nearby parking, charged on a daily basis.

Dining

  • What restaurants and bars are available within the hotel?

    The hotel has a gourmet restaurant, a Flemish brasserie L’Estaminet Gantois, and a bar under a glass roof.

  • What type of breakfast is offered?

    Breakfast is offered in continental, American, and buffet styles, served in the dining room and available in-room.

  • What are the opening hours of the hotel bar?

    The L’Hermitage bar is open daily, generally from 8 am to 1 am, with earlier closing on Sundays.

  • Does the hotel brasserie serve local specialities and regional beers?

    The brasserie offers typical dishes from the North accompanied by regional beers, in a Flemish estaminet setting.

  • Is it possible to have breakfast or a meal via room service?

    Room service allows for breakfast and certain meals to be enjoyed in the privacy of the room, according to a dedicated menu.

Spa & Wellness

  • What wellness facilities are available at the hotel spa?

    The hotel has a spa with an indoor heated pool, hammam, sauna, and treatment rooms for Decléor and Carita.

  • Is the spa pool heated and reserved for hotel guests?

    The indoor pool in the spa area is heated and accessible exclusively to hotel and spa guests.

  • What are the access hours for the pool at L’Hermitage Gantois?

    The pool is accessible from 7 am to 9 pm, with access reserved for hotel and spa guests.

  • What types of treatments and massages are offered at the Decléor and Carita spa?

    The spa offers body and facial treatments, as well as massages, including duo massages, by reservation.

  • Can children access the hotel pool and spa?

    Children are allowed in the spa pool under adult supervision, while respecting the tranquillity of the area.

Activities & Leisure

  • Does the hotel have a swimming pool?

    The hotel has an indoor heated swimming pool in its spa area, accessible to hotel guests.

  • What entertainment or cultural activities are offered at the hotel?

    Temporary exhibitions, concerts, and shows may be offered, as well as temporary art galleries.

  • What relaxation activities are available on-site to unwind?

    The hotel provides a spa, swimming pool, hammam, and relaxation areas to unwind after a day of sightseeing.

  • Is the hotel's location suitable for visiting Lille on foot?

    The central location allows easy access on foot to museums, the Grand Place, and Old Lille for visits.

  • Does the hotel have outdoor spaces or gardens for walking?

    The gardens and inner courtyards offer quiet spaces to relax within the establishment.

Family & Kids

  • What are the rules for children at the hotel's swimming pool?

    Children are welcome at the pool under adult supervision, but noisy games, jumping, or diving are not allowed.

  • Does the hotel offer family or connecting rooms for staying with children?

    Please contact the concierge to confirm the arrangements for the day.

  • Is a babysitting or childcare service available on request?

    Please contact the concierge to confirm the arrangements for the day.

  • Is the establishment suitable for a family stay in the centre of Lille?

    Families can enjoy the swimming pool, the spa (subject to age rules), and the proximity to attractions in central Lille.

Pets

  • Are pets allowed at L'Hermitage Gantois, Autograph Collection?

    Pets are allowed, with a maximum of two per room and a fee of 30 EUR per stay, non-refundable.

  • Are there size or weight restrictions for pets?

    Contact the concierge to confirm the arrangements for the day.

  • Do pets have access to common areas such as the bar or brasserie?

    Contact the concierge to confirm the arrangements for the day.

  • Can pet accessories (bowls, bed) be provided in the room?

    Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is the hotel suitable for people with reduced mobility?

    The establishment indicates that it has accessibility features, with facilities for people with reduced mobility.

  • Are specially adapted rooms for disabled guests available?

    Contact the concierge to confirm the arrangements for the day.

  • Are the common areas (restaurants, spa, reception) wheelchair accessible?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer specific equipment for hearing or visually impaired guests?

    Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What payment methods are accepted to settle the stay?

    The hotel accepts common credit cards; a credit card guarantee is generally requested at the time of booking and upon arrival.

  • What is the hotel's cancellation policy?

    The cancellation policy varies according to the rate chosen and the booking conditions; details are specified at the time of booking.

  • Are there any tourist taxes to pay?

    Local tourist taxes may be applied in addition to the room rate, to be paid on site at the time of departure.

  • What are the main possible additional charges (parking, pets, spa)?

    Additional charges may apply for valet service, pets, the spa, and certain ancillary services.

  • Are transfers to the airport offered?

    Transfers to the airport can be arranged upon request via the concierge, with a cost depending on the type of vehicle chosen.

Sustainability

  • Is the hotel located in a restored historic building?

    The hotel is housed in a 15th-century building classified as a historic monument, fully restored to preserve its heritage.

  • Are measures to reduce energy or water consumption implemented in the establishment?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer eco-friendly alternatives (recycling, reduction of plastics, sustainable bath products)?

    Contact the concierge to confirm the arrangements for the day.

  • Are there initiatives to promote local heritage and regional products within the hotel?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — L'Hermitage Gantois, Autograph Collection

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Lille-Lesquin airport and the hotel?

    The concierge can organise a private transfer by car or van between Lille-Lesquin airport and the hotel, tailored to the number of passengers and luggage. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a private driver with waiting time for my appointments in Lille?

    The concierge can book a private driver or taxi for business travel in the Lille metropolitan area, with waiting and return if necessary. Contact the concierge to confirm the arrangements for the day.

  • Can you help me organise my journey from Lille to Paris or Brussels?

    The concierge can advise on the best options between TGV, taxi, and VTC for your journeys to Paris, Brussels, or London, and can ensure reservations if needed. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge book my train tickets and my transfer to the station?

    The concierge can book train tickets from Lille Flandres or Lille Europe stations and arrange the transfer from the hotel to the station. Contact the concierge to confirm the arrangements for the day.

  • Can you book a taxi very early in the morning for my departure?

    It is recommended to go through the concierge to book taxis early in the morning or late at night to ensure availability at the desired time. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you reserve a table for me in a gourmet restaurant near the hotel?

    The concierge can recommend and reserve tables in gourmet restaurants in Lille, taking into account your culinary preferences and budget. Contact the concierge to confirm the arrangements for the day.

  • Can you suggest and reserve a typical estaminet to taste specialities from the North?

    The concierge can propose a selection of typical brasseries and estaminets and handle reservations to discover the cuisine of the North. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to organise a dinner with a vegetarian or gluten-free menu?

    Requests for specific menus (vegetarian, vegan, gluten-free) can be communicated to the hotel's or external restaurants via the concierge for adaptation. Contact the concierge to confirm the arrangements for the day.

  • Can you organise a business lunch for a group with a private room?

    The concierge can privatise a room or reserve a large table for a business lunch or dinner, with menu choices in advance. Contact the concierge to confirm the arrangements for the day.

  • Can you help me get a table in a very popular restaurant in Lille?

    It is recommended to request the concierge to secure tables in the highly sought-after restaurants in Lille at the desired times. Contact the concierge to confirm the arrangements for the day.

Spa Bookings

  • Can you book a facial or body treatment for me at the hotel spa?

    Reservations for Decléor and Carita treatments at the hotel spa are made through the concierge or directly at the spa, subject to availability.

  • Is it possible to book a couples massage for a romantic moment?

    The concierge can arrange couples massages and handle the booking of the double cabin at the spa.

  • Can you block spa slots at the end of the day during my stay?

    Highly sought-after slots at the end of the day and on weekends can be pre-booked by the concierge before your arrival. Contact the concierge to confirm the arrangements for the day.

Excursions & Cultural Visits

  • Can you organise a private guided tour of the historic centre of Lille?

    The concierge can organise a private guided tour of the historic centre of Lille, including the Grand’Place, Vieux-Lille, and the Belfry.

  • Can you book skip-the-line tickets for the main museums and the Belfry?

    The concierge can reserve timed tickets for the Belfry, Lille museums, and certain temporary exhibitions to avoid queues.

  • Can you plan a day trip to Belgium or the Opal Coast?

    It is possible to arrange a day trip to Bruges, Brussels, or the Opal Coast with a private driver departing from the hotel.

Special Occasions

  • Can you prepare a romantic surprise in the room for a wedding anniversary?

    The concierge can organise a romantic setup in the room with flowers, a bottle of champagne, and rose petals according to your wishes.

  • Can you organise a birthday cake with a personalised message during our stay?

    A personalised cake, candles, and a message can be arranged for a birthday, either in the room or in one of the hotel restaurants.

  • Can you help me organise a marriage proposal at the hotel?

    The concierge can assist in organising a marriage proposal (location, decoration, photographer, music) in the hotel’s iconic spaces.

Shopping & Luxury Services

  • Can you recommend the best luxury shopping addresses in Lille?

    The concierge can recommend designer boutiques and department stores nearby and suggest shopping routes in the centre of Lille.

  • Is it possible to have a personal shopper for an afternoon of shopping?

    A personal shopper service or shopping accompaniment can be arranged upon request, for a few hours or a day. It is recommended to contact the concierge to confirm the arrangements for the day.

  • Can you arrange for my purchases and luggage to be sent directly to my home?

    The concierge can handle the shipping of your purchases or luggage via courier or transport service to your home or office. It is recommended to contact the concierge to confirm the arrangements for the day.

Family Activities

  • Can you suggest activities suitable for children in Lille and the surrounding area?

    The concierge can recommend activities suitable for children in Lille (fun museums, parks, attractions) and arrange the necessary reservations. It is recommended to contact the concierge to confirm the arrangements for the day.

  • Is it possible to arrange a babysitting service for an evening?

    Babysitting services can be organised with trusted external providers, subject to availability. It is recommended to contact the concierge to confirm the arrangements for the day.

Personalized Experiences

  • Can you create a personalised gourmet tour to discover Lille's specialities?

    The concierge can prepare a customised tour focused on Lille's gastronomy, including estaminets, beer bars, and artisan addresses.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

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