Skip to main content
MC

The gallery

Hotel gallery

10 photos

5★ · Lille

Clarance Hôtel

32 Rue de la Barre, 59800 Lille, France, Lille

4.54.5/5448 reviews · Google rating
  • Relais & Châteaux property
  • 5-star hotel in the heart of Lille
  • Authentic dining experiences
  • Personalised service

Hotel 5-star in Lille, 556 m from La Vieille Bourse, featuring a contemporary table d’hôtes, 24-hour concierge and turndown service.

What do guests say about Clarance Hôtel Lille?

Guests mainly value the warm atmosphere, carefully designed interiors and personalised service.

The hotel is particularly well suited to couples and business stays, with a refined setting and practical access around the city.

Does Clarance Hôtel Lille have a restaurant on site?

Yes, the hotel has a fine-dining restaurant, as well as a bar and breakfast service.

The cuisine is modern and seasonal, with a clear focus on regional and local produce.

What can you do on foot around Clarance Hôtel Lille?

The hotel works well as a base for exploring Lille on foot, between historic areas, shopping streets and cultural stops.

Nearby sights include Saint Catherine’s Church, a 1-minute walk away, and La Vieille Bourse, around 7 minutes on foot.

A word from the Concierge

Clarance Hôtel through the Concierge's eyes

Located in Lille, Clarance Hôtel is a Relais & Châteaux property that combines charm and elegance. This 5★ hotel is situated in a lively area, providing easy access to local attractions. Guests appreciate its warm atmosphere and tasteful decor, ideal for a relaxing stay.

What sets this establishment apart is its commitment to quality hospitality. The house emphasizes authentic culinary experiences and personalized service. The common areas are refined, creating a welcoming atmosphere for guests.

Before you go, know that the hotel is well-suited for couples and business travelers. The proximity to public transport makes getting around the city easy. Seasonal variations may affect occupancy, so plan ahead to enjoy your stay.

_My tip from the Concierge: reserve a table at the hotel's restaurant to savor local dishes, the culinary experience is worth it._

Why choose Clarance Hôtel?

Clarance Hôtel is an exceptional address in Lille, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Relais & Châteaux property
  • 5-star hotel in the heart of Lille
  • Authentic dining experiences
  • Personalised service
  • Easy access to public transport

Rooms & suites

The hotel at a glance

Services & amenities

Dining

2
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Dinner at the house restaurant

    Booking dinner at Clarance Hôtel’s restaurant allows guests to discover the property through one of its most compelling dimensions: the table. The experience comes into its own in the evening, when the calm of the house extends into a meal conceived as an expression of the place itself. It is especially well suited to a weekend for two or to an arrival in the city when one prefers not to add further journeys.

    À réserverReservation required
  • Breakfast in Lille’s own rhythm

    Taking breakfast at the hotel is a simple yet revealing way to enter the rhythm of the house. Before a day of visits, meetings or walking through the centre, it offers a gentle transition between the privacy of the room and the energy of the city. In a characterful address, the morning often says much about the quality of hospitality: calm, precision of service and the sense of beginning the day without haste.

    Included in your stay
  • A walking city escape from the hotel

    Thanks to its central location, Clarance Hôtel lends itself especially well to discovering Lille on foot. The experience consists of setting out from the house to reach historic quarters, shopping streets and key cultural stops at one’s own pace, before returning to a more hushed setting. It is a particularly apt way to understand the city: in sequences, alternating urban animation with a return to calm.

    Included in your stay
  • A couple’s stay with personalised service

    Clarance Hôtel is especially well suited to stays for two thanks to its warm atmosphere, intimate scale and attentive service. The experience relies less on a fixed programme than on a series of discreet adjustments: dinner booked in advance, facilitated timings and recommendations adapted to the pace of the stay. For travellers seeking an elegant urban address without excessive formality, this captures the spirit of the house well.

    Idéal en duoReservation required
  • A business stopover in the heart of Lille

    For a business trip, Clarance Hôtel’s appeal lies in the combination of centrality, convenient transport access and continuous service. A 24-hour front desk and concierge, luggage storage, laundry and wake-up calls help absorb the constraints of a tight schedule while preserving the comfort of a characterful house. It is a relevant choice for travellers who prefer a more personal address to the anonymity of a large hotel.

    Reservation required
  • An evening return with turndown service

    After a day spent in Lille, returning to a room prepared for the night is one of those discreet attentions that deeply changes the perception of a stay. Turndown service is not spectacular, yet it creates continuity, a sense of care and anticipated rest. In a house such as Clarance Hôtel, this experience neatly captures a certain idea of luxury: making comfort feel obvious, without ever overstating it.

    Included in your stay

Restaurants & bars

4 on-site dining venues, including 2 Michelin stars.

  • La Table-Hôtel Clarance

    Restaurant

    Highlights

    • Cuisine moderne
    • les menus, rythmés par les saisons, font la part belle aux produits régionaux et de saison
    Practical information

    The concierge’s wordAt La Table-Hôtel Clarance, let yourself be guided by the seasonal menus: modern cuisine that beautifully showcases regional produce.

  • Salle de restaurant - La Salle à Manger

    1 Michelin star

    Restaurant

    Highlights

    • creative and 'astounding' cuisine emphasizing local and seasonal products
    Practical information

    The concierge’s wordAt La Salle à Manger, let yourself be surprised by creative, astounding cuisine built around local, seasonal ingredients.

  • Salle de restaurant - Le Vestibule

    1 Michelin star

    Restaurant

    Highlights

    • creative and 'astounding' cuisine emphasizing local and seasonal products
    Practical information

    The concierge’s wordAt Le Vestibule, let yourself be surprised by creative, astounding cuisine built around local, seasonal ingredients, in a Michelin-starred dining room.

  • La Table Restaurant

    Restaurant

In the press

Distinctions & affiliations

Labels & distinctions
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 21 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 00:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 32 Rue de la Barre, 59800 Lille, France

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 448 reviews

3/5Glenn Ramsdell

The location is excellent, right in the center of the old town, and the historic villa’s public spaces were lovely, as was the breakfast buffet. Everything else fell short. I was given the worst room in the hotel…

4/5Fatima Ali

This hotel located in the centre of Lille is a beautiful place to stay. The rooms are clean, beautiful and well equipped with air conditioners, fan, coffee machine, water hence every thing needed for a comfortable…

5/5josephine

The front of house staff at the hotel are amazing. Thank you Dylan, Gabriel and David - your friendly, efficient and helpful assistance was greatly appreciated- best we have ever encountered actually. We loved our stay…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 4 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Église Sainte-CatherineReligious site

    on site · 1 min walk

    Saint Catherine's Church, a religious building just a minute's walk away, reflecting local architecture.

    Practical information

    The concierge’s wordA 1-minute walk away, Église Sainte-Catherine offers a short pause to discover a religious building that reflects the local architecture.

  • La Vieille BourseMuseum

    556 m · 7 min walk

    Museum a seven-minute walk away, showcasing the architecture and history of the region.

    Practical information

    The concierge’s wordA 7-minute walk away, La Vieille Bourse offers an ideal cultural break if you want to discover the region’s architecture and history.

  • Monument à Léon TrulinCultural site

    641 m · 8 min walk

    Cultural monument an eight-minute walk away, dedicated to a local historical figure from Lille.

    Practical information

    The concierge’s wordAn 8-minute walk away, this cultural site dedicated to a local figure in Lille’s history makes a short stop to get a better feel for the city.

  • Cimetière de l'EstCultural site

    1.4 km · 17 min walk

    Cultural site a fourteen-minute walk away, providing insight into local history through its graves.

    Practical information

    The concierge’s wordA 14-minute walk away, Cimetière de l’Est offers a calm break to glimpse local history through its graves.

  • Fort du RéduitMuseum

    1.4 km · 17 min walk

    Museum 1423 meters away, showcasing the military history of the region.

    Practical information

    The concierge’s wordIf you're in the mood for a cultural break, Fort du Réduit sheds light on the region’s military history in a museum visit that fits easily into the day.

  • Association du Musée Hospitalier Régional de LilleMuseum

    1.5 km · 18 min walk

    Museum 1.5 km away, showcasing the history of hospitals and medical care in Lille.

    Practical information

    The concierge’s wordIf you enjoy unusual cultural visits, this museum offers an insightful break into the history of hospitals and medical care in Lille.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • La BellezzaRestaurant

    128 m · 2 min walk

    Restaurant two minutes' walk away, offering a variety of dishes in a friendly atmosphere.

    Practical information

    The concierge’s wordA 2-minute walk away, La Bellezza is an easy option for a varied meal in a friendly atmosphere, ideal if you’d like to stay nearby.

  • Le Made's GardenRestaurant

    157 m · 2 min walk

    Restaurant two minutes' walk away, offering a variety of dishes in a pleasant setting.

    Practical information

    The concierge’s wordA 2-minute walk away, Le Made's Garden is an easy, pleasant option if you’re after dinner without straying far from the hotel.

  • Novotel CaféRestaurant

    288 m · 3 min walk

    Restaurant three minutes' walk away, offering a variety of dishes in a casual setting.

    Practical information

    The concierge’s wordA 3-minute walk away, Novotel Café is an easy option for a straightforward meal in a relaxed setting.

  • Club MarotRestaurant

    335 m · 4 min walk

    Restaurant four minutes' walk away, providing a dining experience in a pleasant setting.

    Practical information

    The concierge’s wordA 4-minute walk away, Club Marot is a handy option for a relaxed lunch or an easy dinner in a pleasant setting.

  • Le GénéralRestaurant

    348 m · 4 min walk

    Restaurant four minutes' walk away, offering a variety of dishes in a friendly atmosphere.

    Practical information

    The concierge’s wordA 4-minute walk away, Le Général is an easy, convivial option for a relaxed lunch or dinner without going far from the hotel.

  • FADARestaurant

    369 m · 4 min walk

    Restaurant four minutes' walk away, offering a variety of dishes in a friendly setting.

    Practical information

    The concierge’s wordA 4-minute walk away, FADA is an easygoing stop if you’re after a convivial restaurant with plenty of choice in Lille.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • BOULANGERIE BRIERShop

    145 m · 2 min walk

    Bakery two minutes' walk away, ideal for obtaining fresh bread and pastries.

  • CélestinShop

    145 m · 2 min walk

    Célestin, a store two minutes' walk away, offers a variety of products for everyday needs.

  • Le NoaoShop

    165 m · 2 min walk

    Store two minutes' walk away, providing various products for daily needs.

  • Le KremlinShop

    216 m · 3 min walk

    Store three minutes' walk away, providing various products and services for everyday needs.

  • Crédit AgricoleShop

    345 m · 4 min walk

    Crédit Agricole four minutes' walk away, providing banking and financial services for customers.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is Clarance Hôtel located in Lille?

    The establishment is a 5-star boutique hotel located in Vieux Lille, rue de la Barre. It offers 27 rooms and suites in an 18th-century mansion.

  • In which district of Lille is Clarance Hôtel located?

    The hotel is located on rue de la Barre, in Vieux Lille. The official site places it in the heart of the historic district.

  • Does the hotel have parking?

    Parking is mentioned by several booking sources. The presence of a charging station for electric vehicles is also reported.

  • Can we come to the hotel by metro or train?

    Yes, the hotel is accessible via public transport. Rihour station is reported to be an 8-minute walk away and Lille-Flandres is 13 minutes away.

  • What is the distance between the hotel and the airport?

    The accommodation is located a short walk from public transport, but the exact distance to the airport is not consistently confirmed. Please contact the concierge to confirm the arrangements for the day.

  • Are transfers to the airport offered?

    Private transfers are not mentioned as a standard service in the sources consulted. Please contact the concierge to confirm the arrangements for the day.

  • Who is Mathurin Roze de Chantoiseau?

    No stable factual response identifies Mathurin Roze de Chantoiseau in the context of Clarance Hôtel. Please contact the concierge to confirm the arrangements for the day.

Included Services

  • Is Clarance Hôtel a 5-star luxury hotel?

    The hotel is rated 5 stars and presents itself as a luxury boutique hotel. La Table de Clarance is advertised as a starred gourmet restaurant.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is indicated as free in the accommodations reviewed. Internet access is therefore included in the stay.

  • What common areas are accessible to guests?

    The hotel offers a library, a garden, a terrace, and a banquet hall. These spaces complement the hotel services.

  • What is the best luxury hotel in Lille?

    The hotel is presented as a luxury address in Vieux Lille, with 27 rooms, a starred restaurant, and a historic setting. Comparisons place it among the high-end establishments in the city.

  • Who is the director of Clarance Hotel Lille?

    The director of the hotel is not consistently identified in the sources consulted. Please contact the concierge to confirm the arrangements for the day.

  • What is the starred hotel in Lille?

    The expression likely refers to the iconic luxury hotel in Lille mentioned by internet users. Clarance Hôtel is among the most cited addresses for this type of search.

Arrival & Departure

  • Is the reception open all night?

    The hotel has a reception open 24 hours a day. For a late arrival, it is advisable to inform the reception.

  • Can I check in early?

    Early check-in depends on the availability of the day. Contact the concierge to confirm the day's arrangements.

  • What time must the room be vacated at departure?

    Check-out is organised according to the conditions communicated by the hotel at the time of booking. Contact the concierge to confirm the day's arrangements.

Rooms & Amenities

  • How many rooms does Clarance Hôtel have?

    There are 27 rooms and suites. The hotel is located in a renovated 18th-century mansion.

  • Are the rooms classic or contemporary in style?

    The rooms are described as luxury rooms and suites. Reviews highlight contemporary decor in a historic setting.

Dining

  • Is there a restaurant on site?

    A gourmet restaurant is available on site. La Table de Clarance serves local cuisine for lunch and dinner.

  • What type of breakfast is offered?

    A continental breakfast is offered at an additional cost. It is served daily from 07:00 to 10:30.

  • Can room service be ordered?

    Room service is available with limited hours. Other dining options include a bar/lounge.

  • Is the hotel restaurant Michelin-starred?

    La Table de Clarance is listed with one Michelin star. Sources present it as a gourmet restaurant serving local cuisine.

  • Who is the chef at the Clarance Hôtel Lille?

    The chef associated with the restaurant La Table is cited variably according to the consulted sources, with no stable identification in the available excerpts. Contact the concierge to confirm the terms of the day.

  • Which restaurant has Julia Sedefdjian starred?

    The hotel's gourmet restaurant is listed under the name La Table de Clarance. The sources consulted describe it as a starred establishment serving local cuisine.

  • Who is Éric Fréchon?

    No reliable and consistent information links Éric Fréchon to this establishment in the sources consulted. Please contact the concierge to confirm the arrangements for the day.

  • La Table de Clarance menu

    La Table de Clarance is the gourmet restaurant associated with the hotel. Research on the menu refers to this starred establishment, but the dishes vary according to the season.

Spa & Wellness

  • Does the hotel have a spa?

    No spa is mentioned in the consulted information. Please contact the concierge to confirm the day's arrangements.

  • Does the hotel have a pool?

    No pool is indicated by the consulted sources. Please contact the concierge to confirm the day's arrangements.

  • Is there a gym at the hotel?

    No fitness space is explicitly mentioned in the consulted sources. Please contact the concierge to confirm the day's arrangements.

Activities & Leisure

  • What activities can be done at the hotel?

    The hotel does not highlight any internal activities dedicated to leisure. However, the concierge can guide you towards visits and outings in Lille.

  • Can we relax in quiet spaces on site?

    Reviews mention the garden, library, and terrace as pleasant spaces on site. These areas are suitable for a quiet moment during the stay.

Family & Kids

  • Is Clarance Hôtel suitable for families?

    Children are welcome, and a babysitting service is offered at an additional cost. The hotel is primarily oriented towards an adult clientele and high-end leisure.

  • Do you offer babysitting?

    A babysitting service is mentioned at an additional cost. It is advisable to check availability in advance.

  • Can we stay with a young child?

    Families can request suitable accommodation solutions depending on availability. Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at Clarance Hôtel?

    Pets are allowed at Clarance Hôtel according to the platforms consulted. Specific conditions may apply depending on the pet and the booking.

  • Is there an extra charge for pets?

    No specific restrictions are provided in the sources consulted. Contact the concierge to confirm the arrangements for the day.

  • Should we inform the hotel if we are coming with a dog?

    It is advisable to inform the hotel prior to arrival with a pet. The exact arrangements should be confirmed directly by the concierge.

Accessibility

  • Is the hotel suitable for people with reduced mobility?

    Accessible parking for people with reduced mobility is mentioned. The hotel also indicates accessibility features in its booking information.

  • Are there suitable parking spaces?

    Accessible parking for people with reduced mobility is listed among the facilities. It is advisable to check specific needs before the stay.

  • Are the rooms wheelchair accessible?

    The consulted information mentions accessible facilities, but does not provide complete details for each room. Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What is the price of a night at the Clarance Hôtel?

    The price observed on a booking sheet was €237 including taxes and fees for one night on a given date. Rates vary according to the period and availability.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate booked and the platform used. Contact the concierge to confirm the terms of the day.

  • Are there any tourist taxes to pay?

    The taxes and fees were indicated as included in an offer consulted, but this depends on the chosen rate. Contact the concierge to confirm the terms of the day.

  • What are the reviews of the Clarance hotel in Lille?

    Customer reviews describe a hotel that is very well located, with attentive staff and an elegant setting. Some comments also note reservations about the layout of certain rooms.

  • What hotels are available during the day in Lille?

    The hotel does not offer a 'day' package clearly displayed in the consulted sources. Contact the concierge to confirm the terms of the day.

Sustainability

  • Does the Clarance Hôtel have a sustainable approach?

    The hotel is described as an urban establishment located in a renovated old building. Several sources highlight the garden and the more attentive management compared to large standardised hotels.

  • Does the hotel display an ecological label?

    No environmental label is clearly mentioned in the consulted sources. Contact the concierge to confirm the terms of the day.

  • Does the establishment limit single-use plastic?

    The public information consulted does not detail a specific waste reduction programme. Contact the concierge to confirm the terms of the day.

The Concierge answers — Clarance Hôtel

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from the airport or the train station?

    The concierge can organise a private transfer to or from the airports and train stations, subject to availability.

  • Can a vehicle with a child seat be arranged for a trip in the city?

    It is recommended to request the concierge for a driver with a child seat, subject to availability.

  • How can an early departure to the train station be arranged?

    The concierge can coordinate an early morning departure with a taxi or private vehicle, according to the desired schedule.

  • Is it possible to have a vehicle with multiple stops in Lille?

    The concierge can book tailored transport for a late arrival or an itinerary with multiple stops.

Restaurant Reservations

  • Can you secure a table at a gourmet restaurant in Vieux-Lille?

    Reservations are made through the concierge for gourmet tables, subject to availability.

  • Which restaurant do you recommend for a chic vegetarian dinner?

    The concierge can suggest suitable addresses for vegetarian requests and then make the reservation.

  • Can you book a quiet restaurant for a business lunch?

    It is recommended to ask the concierge for a reservation for a business lunch in a quiet room if possible.

  • Is it possible to reserve a tasting menu for this evening?

    The concierge can search for a table with a tasting menu or food-wine pairing according to the chosen date.

Spa Bookings

  • Can you book a couples massage at a nearby spa?

    The concierge can check availability and reserve a treatment at a partner spa in Lille.

  • Are there slots available for an afternoon treatment?

    Treatment reservations are made through the concierge, who can offer several time slots.

  • Can a customised wellness half-day be organised?

    The concierge can coordinate a facial treatment, a massage, or a wellness experience according to your preferences.

Excursions & Cultural Visits

  • Can you organise a private tour of Vieux-Lille?

    The concierge can arrange a guided tour of Vieux-Lille with a private guide.

  • Can you book tickets for a museum in Lille?

    It is possible to request tickets for a museum or exhibition from the concierge, subject to availability.

  • What cultural itinerary do you recommend for a day in Lille?

    The concierge can suggest a cultural itinerary including architecture, museums, and historical sites.

  • Can an excursion around Lille be planned?

    The concierge can organise a half-day trip to a nearby city or a site of interest.

Special Occasions

  • Can a birthday surprise be organised at the hotel?

    The concierge can prepare a special in-room gesture for a birthday, depending on the available options.

  • Can you prepare a romantic proposal in the room?

    It is recommended to contact the concierge for a request for a bouquet, champagne, or personalised decoration.

  • How can a small celebration dinner be organised?

    The concierge can coordinate a private dinner or a special table for an important occasion.

Shopping & Luxury Services

  • Where can luxury shopping be done near the hotel?

    The concierge can direct you to luxury boutiques in the city centre and arrange transportation if necessary.

  • Can you organise a personal shopper in Lille?

    The concierge can recommend a personal shopping service or book an appointment in a boutique.

Family Activities

  • What family activities can be planned in Lille?

    The concierge can suggest activities suitable for children and book certain family services.

  • Can you suggest a short outing with children?

    It is recommended to ask the concierge for ideas for short and easy outings with children.

Personalized Experiences

  • Can a completely personalised stay be created?

    The concierge can design a tailored programme according to your interests and pace of stay.

  • How can an exclusive experience be organised in Lille?

    The concierge can coordinate special requests such as a tasting, a private tour, or a themed itinerary.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits