Skip to main content
MC

The gallery

Hotel gallery

10 photos

5★ · Vienne

Ambassador Wien

Kärntner Str. 22, 1010 Wien, Autriche, Vienne

4.14.1/51,067 reviews · Google rating
  • In the heart of Vienna
  • Close to cultural and historic sights
  • Elegant, refined atmosphere
  • Attentive, personalised service

Hotel 5-star in Vienna, in the heart of Vienna, featuring a tailor-made cultural concierge, 24-hour front desk and turndown service.

Where is Ambassador Wien located in Vienna?

Ambassador Wien is set in the heart of Vienna, in the historic city centre.

Several major sights are within walking distance, including the Albertina, the Vienna State Opera and St Stephen’s Cathedral.

Is Ambassador Wien a five-star hotel?

Yes, Ambassador Wien is a five-star hotel in Vienna.

It suits both cultural stays and business trips, with a 24-hour front desk and concierge service.

What can you eat or drink at Ambassador Wien?

The hotel has a restaurant, a bar, a lounge and breakfast service.

In the morning, FRÜHSTÜCK & BAR serves a generous breakfast buffet.

A word from the Concierge

Ambassador Wien through the Concierge's eyes

The Ambassador Wien is located in the heart of Vienna, Austria. This five-star hotel is close to the city’s cultural and historical attractions. The elegant and refined setting attracts travelers seeking comfort and sophistication. The establishment is known for its attentive and personalized service, ensuring a memorable experience.

What distinguishes this hotel is its warm and welcoming atmosphere. The Ambassador Wien positions itself as a preferred choice for business travelers and tourists. The tastefully decorated common areas create a relaxing ambiance after a day of exploration. Guests also appreciate the quality of the facilities and services offered.

Before visiting the Ambassador Wien, know that it is ideal for couples, solo travelers, and families. The proximity to public transport makes accessing major tourist sites easy. The spring and autumn seasons are particularly pleasant for visiting the city. Be sure to check local events during your stay to enhance your experience.

_My tip from the Concierge: book your airport transfer in advance for a stress-free welcome upon arrival._

Why choose Ambassador Wien?

Ambassador Wien is an exceptional address in Vienne, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • In the heart of Vienna
  • Close to cultural and historic sights
  • Elegant, refined atmosphere
  • Attentive, personalised service
  • Relaxing shared spaces

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

1 on-site dining venue.

  • FRÜHSTÜCK & BAR

    Bar

    Highlights

    • reichhaltigen Frühstücksbuffet
    Practical information

    The concierge’s wordTo start the day well at Ambassador Wien, head to FRÜHSTÜCK & BAR: its generous breakfast buffet is well worth it.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 11:30

Pets

Pets are welcome at no extra charge.

Pets are allowed on request. Charges may be applicable.

Wi-Fi

Complimentary Wi-Fi in public spaces; in-room access available as a paid option.

Location & access

Address: Kärntner Str. 22, 1010 Wien, Autriche

View on the map

Official website

Google listing

Guest reviews

4.1 / 5 · 1,067 reviews

2/5Reza Amerinia

I can only give stars for the hotel’s location; everything else deserves zero stars. The staff was not helpful, and the internet service was terrible. For a five-star hotel in the heart of the Vienna, the Wi-Fi…

5/5savi k

We spent two nights at this stunning 100-year-old hotel. The property is beautiful, and the staff were incredibly warm, helpful, and always wearing a smile. The Stay: We were initially given a gorgeous corner room…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 6 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • AlbertinaTourist attraction

    243 m · 3 min walk

    Art museum three minutes' walk away, showcasing collections of graphic works and paintings.

    Practical information

    The concierge’s wordA 3-minute walk away, the Albertina makes a lovely cultural break if you're in the mood for graphic works and paintings.

  • Wiener StaatsoperOpera house

    290 m · 3 min walk

    Opera house three minutes' walk away, known for its ballet and opera productions.

    Practical information

    The concierge’s wordFor an elegant break, just a 3-minute walk away, head to the Wiener Staatsoper if you're in the mood for an evening of opera or ballet.

  • Bibliothèque nationale autrichienneMuseum

    316 m · 4 min walk

    Austrian National Library four minutes' walk away, providing access to a vast collection of books and historical documents.

    Practical information

    The concierge’s wordA 4-minute walk away, the Austrian National Library makes a calm break if you feel like dipping into Vienna’s history between appointments.

  • Cathédrale Saint-Étienne de VienneChurch

    348 m · 4 min walk

    Religious building four minutes' walk away, known for its Gothic architecture and historical significance.

    Practical information

    The concierge’s wordA 4-minute walk away, St. Stephen’s Cathedral in Vienna makes a lovely break if you’re in the mood for Gothic architecture and a place rich in history.

  • Musée Sissi HofburgMuseum

    441 m · 5 min walk

    Museum five minutes' walk away, dedicated to the history of Empress Sissi and the Habsburg dynasty.

    Practical information

    The concierge’s wordA 5-minute walk away, the Sisi Museum Hofburg is an ideal break to dive into the history of Empress Sisi and the Habsburg dynasty.

  • HofburgHistoric place

    467 m · 6 min walk

    Hofburg, a historical palace an eight-minute walk away, was the former residence of the Austro-Hungarian emperors.

    Practical information

    The concierge’s wordA 6-minute walk away, the Hofburg makes a lovely historical detour if you’re in the mood for a cultural break in the heart of Vienna.

  • MusikvereinTourist attraction

    583 m · 7 min walk

    Concert hall a seven-minute walk away, known for its exceptional acoustics and musical performances.

    Practical information

    The concierge’s wordFor an elegant musical interlude, head to the Musikverein, a 7-minute walk away, especially if you want to enjoy exceptional acoustics.

  • Kunsthistorisches MuseumMuseum

    721 m · 9 min walk

    Museum a nine-minute walk away, dedicated to art history with a vast collection of works.

    Practical information

    The concierge’s wordA 9-minute walk away, the Kunsthistorisches Museum makes a lovely break if you feel like diving into art history.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • StadtparkPark

    645 m · 8 min walk

    Stadtpark, an urban park an eight-minute walk away, perfect for strolling and enjoying nature.

    Practical information

    The concierge’s wordAn 8-minute walk away, Stadtpark offers a green break that’s ideal for a quiet stroll or a calm moment during the day.

  • RathausplatzSquare

    1.1 km · 13 min walk

    Rathausplatz, an iconic public square in Vienna, often used for events and festivals.

    Practical information

    The concierge’s wordIf you’re passing by Rathausplatz, aim for an event or festival to catch Vienna’s open-air rhythm.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is the Ambassador Hotel?

    The Ambassador Hotel Vienna is located at Kärntner Straße 22, right in the historic centre of Vienna, approximately 400 metres from Stephansplatz.

  • How many hotels are there in Vienna?

    The city of Vienna has several hundred hotels, ranging from budget options to luxury palaces, spread across the various districts of the Austrian capital.

  • What hotels are there in Vienna?

    Vienna offers a wide range of hotels, from family-run guesthouses to large international chains and historic establishments like the Ambassador Hotel Vienna.

  • Who was shot in the Ambassador Hotel?

    Historical events associated with an 'Ambassador Hotel' and famous personalities concern another foreign establishment, with no connection to the Ambassador Hotel Vienna in Austria.

  • Where is the Ambassador Wien located in Vienna?

    The establishment is located in the city centre, on Kärntner Straße, between the Vienna State Opera and St. Stephen's Cathedral, within walking distance of the main attractions.

  • What is the distance between the hotel and the airport?

    The Hotel Ambassador Vienna is approximately 17.5 km from Vienna International Airport.

  • How to easily reach the Ambassador Wien from Vienna Airport?

    From Vienna Airport, the hotel can be accessed by taxi, private transfer, the CAT express train or S-Bahn combined with the metro, as well as by airport bus to the city centre.

  • Is the hotel well served by public transport (metro, tram)?

    You will find a metro station a few minutes' walk from the hotel, allowing quick access to the main districts of Vienna.

  • Does the hotel have parking?

    The Ambassador Hotel has parking for its guests, usually a private parking or an agreement with a nearby parking facility.

  • Is there parking close to the Ambassador Wien and what is the average price?

    Parking is available in the immediate vicinity of the hotel, with a daily cost that varies depending on the time and parking conditions.

Billing & Policies

  • Is the Ambassador Hotel still open?

    The Ambassador Hotel Vienna is still operational and welcoming guests, with recent reviews published on major booking platforms.

  • Did Donald Trump own the Ambassador Hotel?

    No ownership link is mentioned between Donald Trump and the Ambassador Hotel Vienna in the sources consulted, with the hotel belonging to other local or regional interests.

  • How expensive are hotels in Vienna?

    Hotel rates in Vienna vary greatly depending on the season and category, from around a few dozen euros for budget options to several hundred euros per night for luxury hotels.

  • What are the average prices for a night at Ambassador Wien?

    Rates at the Hotel Ambassador vary according to the season, demand, and room type; recent average prices are around a few hundred euros per night for a double room.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate chosen: some are cancellable free of charge up to a certain deadline, while others are non-refundable; the exact conditions are stated on the booking confirmation.

  • Are there any tourist taxes to pay?

    A tourist tax is generally applicable in Vienna and may be charged additionally per person per night, in accordance with local regulations.

  • What payment methods are accepted at the Hotel Ambassador Vienna?

    Major international credit cards, such as Visa, Mastercard, and often American Express, are accepted for payment of stays and extras.

Arrival & Departure

  • Why was the Ambassador Hotel closed?

    The Ambassador Wien is not closed at present and continues to operate as a city centre hotel in Vienna, with bookings available online.

  • What are the check-in and check-out times at Ambassador Wien?

    The standard check-in time is from 3:00 PM and the check-out time is generally set at 11:30 AM.

  • Can I check in early?

    Early check-in may be possible depending on room availability upon arrival; additional fees may apply according to the day's policy.

  • Does the hotel offer luggage storage before arrival or after departure?

    Luggage can be dropped off and stored at the reception before check-in or after check-out, allowing you to enjoy the city freely.

  • Are airport transfers offered?

    Airport transfers can be arranged through the reception or concierge, by taxi or private car, with the rate communicated at the time of booking.

Rooms & Amenities

  • Is the Ambassador a five-star hotel?

    The Ambassador Hotel Vienna is classified as a luxury hotel in the centre of Vienna but is generally not officially listed as a superior five-star establishment on major portals.

  • What amenities are found in the rooms of the Hotel Ambassador Vienna?

    The rooms are decorated in a classic style with elegant furniture, equipped with a minibar, a flat-screen TV, and a modern bathroom.

  • What are the different categories of rooms available at the Ambassador Wien?

    Several categories are offered, from standard rooms to more spacious suites, with varying sizes and amenities depending on the type booked.

  • Can you book a room with a view of the city or Kärntner Straße?

    Some rooms offer a view of Kärntner Straße or the rooftops of the historic centre, depending on the orientation and floor assigned.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel, including in the rooms and common areas.

  • Are the rooms air-conditioned at the Hotel Ambassador Wien?

    Air conditioning and heating are available in the rooms, allowing guests to adjust the temperature according to the season.

Activities & Leisure

  • Why was the Ambassador Hotel so famous?

    The Ambassador Hotel Vienna is particularly known for its historic location on Kärntner Straße, its classic interiors, and its traditional role in Viennese hospitality.

  • What is the history of the Hotel Ambassador Wien?

    The hotel has a history dating back to the 19th century, when it established itself as a prestigious address on Kärntner Straße in the heart of Vienna.

  • What are the main tourist attractions near the Ambassador Wien?

    The Hotel Ambassador is located within walking distance of many attractions such as the Opera, St. Stephen's Cathedral, the State Hall, and the Belvedere Museum accessible by transport.

  • Can the hotel assist in booking city tours or excursions?

    The reception can provide tourist information, book guided tours, and recommend walking routes in the historic centre.

  • Is the Ambassador Wien well located for visiting the Prater and other leisure spots?

    The Prater is approximately 1.1 km straight line distance, quickly accessible by public transport or taxi from the hotel.

Sustainability

  • What is the most expensive house in Vienna?

    Vienna has several very expensive residences and private hotels, but no source cites the Hotel Ambassador Vienna as the most expensive house in the city.

  • Does the Ambassador Wien implement actions for sustainable development?

    The establishment mentions a commitment to quality service and can implement certain environmental measures, such as energy and linen-saving practices, in accordance with urban standards.

  • Does the hotel offer towel reuse programmes or water consumption reduction measures?

    Housekeeping is carried out regularly, with the option for the guest to reuse towels and sheets to reduce water and detergent consumption, according to the indications in the room.

Included Services

  • Does the hotel offer room service for meals and drinks?

    Room service is offered for dining and certain services, according to the hours indicated by the hotel.

Dining

  • What type of breakfast is offered?

    Breakfast is offered in buffet form in the dedicated room, with a selection of hot and cold products; room service is also possible.

  • Do the rates include breakfast at the Ambassador Wien?

    Breakfast is generally served in the morning during a defined time frame and can be booked included in the rate or charged separately depending on the chosen offer.

  • Does the hotel have a restaurant and bar on site?

    A restaurant and bar are available on site, offering international and Viennese cuisine as well as drinks in a classic setting.

  • Are there vegetarian or gluten-free options at the hotel restaurant?

    Vegetarian options and sometimes gluten-free options are offered at the restaurant or buffet, subject to availability and prior request.

Spa & Wellness

  • Does the hotel have a swimming pool?

    No swimming area is mentioned among the amenities of the Hotel Ambassador Vienna, as the establishment does not have an indoor or outdoor pool.

  • Is there a spa or wellness area directly at the Ambassador Wien?

    The hotel does not mention a full spa on site, but the reception can direct guests to partner spas and wellness centres nearby.

  • Can massages or treatments be booked through the hotel?

    Massage or treatment services can be arranged upon request via the reception or external providers, subject to availability.

Family & Kids

  • Does the Hotel Ambassador offer baby cots or equipment for young children?

    Baby cots may be available upon request in certain room categories; it is recommended to mention this when booking.

  • Is the hotel suitable for a family stay with two children?

    Family rooms or options for connecting rooms are limited and must be confirmed directly with the hotel based on availability.

  • Are there specific facilities or services for families in the restaurant?

    High chairs can be provided in the restaurant, and staff can adapt certain dishes for children where possible.

Pets

  • Are pets allowed at Ambassador Wien?

    Pets are allowed on request at the Hotel Ambassador, with additional charges possibly applying depending on the size and number of pets.

  • Are there restrictions or fees for bringing a pet?

    It is necessary to inform about the presence of a pet before arrival to check the acceptance conditions and any daily fees.

Accessibility

  • Is the Hotel Ambassador suitable for people with reduced mobility?

    Some common areas have accessible access, but full wheelchair facilities may be limited; it is advisable to check the accessibility details directly.

  • Does the hotel have lifts to access the rooms?

    Lifts serve the floors, allowing access to the rooms without stairs from the main lobby.

  • Are there specially adapted rooms for disabled guests?

    Adapted rooms may be available in limited numbers; specific facilities should be confirmed directly with the hotel before booking.

The Concierge answers — Ambassador Wien

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Vienna airport and the Ambassador Wien?

    The concierge can organise a private transfer by car or limousine to or from Vienna airport, with personalised welcome according to your flight schedule. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge book a taxi or a driver for my appointments in the city?

    The concierge can book a taxi or a driver for business trips or evening visits in Vienna, with direct pick-up at the hotel.

  • Can I get help using the Vienna metro and tram from the hotel?

    The concierge can recommend the fastest public transport route from the hotel, with information on the metro, tram, and tickets suitable for the duration of your stay.

  • Is it possible to arrange a car rental delivered directly to the hotel?

    The concierge can organise a car rental with delivery to the Ambassador Wien and return at the hotel or airport, depending on the rental conditions.

  • Can you help me book the City Airport Train or a bus to the airport?

    The concierge can book a transfer by the fast CAT train or airport bus and provide the schedules and nearest departure points from the hotel.

Restaurant Reservations

  • Can you book a gourmet restaurant near the Ambassador Wien?

    The concierge can reserve a table at the hotel restaurant or in gourmet establishments close to St. Stephen's Cathedral, according to your cuisine preferences and budget.

  • Can the concierge recommend and book a typically Viennese restaurant?

    The concierge can suggest a selection of typical restaurants serving Viennese specialities and handle reservations for lunch or dinner.

  • Can I arrange a special romantic dinner for a marriage proposal?

    The concierge can organise a romantic dinner with a preferred table, flowers, and possibly a personalised cake, either at the hotel or in a partner restaurant.

  • Can you suggest restaurants suitable for a gluten-free or vegetarian diet?

    The concierge can indicate options suitable for vegetarian, vegan, gluten-free, or other dietary restrictions, and reserve the corresponding restaurants.

Spa Bookings

  • Can you arrange spa treatments or massages during my stay at the Ambassador Wien?

    The concierge can book slots at partner spas in Vienna for massages, body treatments, and wellness access, with transfers if necessary.

  • Is it possible to book a wellness package or a spa day through the concierge?

    The concierge can offer half-day wellness packages including treatments, sauna, and possibly transport to a thermal spa near Vienna.

  • Can the concierge recommend a family-friendly spa?

    The concierge can indicate nearby spas that accept children or teenagers and book slots according to age and the rules of each establishment.

Excursions & Cultural Visits

  • Can you arrange a private guided tour of central Vienna from the hotel?

    The concierge can book private guided tours of the historic centre, including St. Stephen's Cathedral and the Opera, with a French or English-speaking guide.

  • Can I have tickets reserved for a classical music concert or the Opera?

    The concierge can obtain tickets for classical music concerts, the Opera, or shows, and advise on the best venues near the hotel.

  • Can the concierge plan a day trip to Schönbrunn or the Danube Valley?

    The concierge can organise excursions to Schönbrunn, the Belvedere, or the Danube Valley with a guide and transport from the Ambassador Wien.

  • Can you suggest a walking tour itinerary starting from the hotel?

    The concierge can suggest walking itineraries starting from the hotel, with a map and visiting times, to discover the main attractions of the old town.

Special Occasions

  • Is it possible to prepare a romantic surprise in the room for a wedding anniversary?

    The concierge can prepare a romantic surprise in the room, with flowers, champagne, chocolates, or local pastries, according to your budget.

  • Can you organise a birthday celebration with a cake and special decorations?

    The concierge can arrange personalised cakes, table decorations, special menus, and possibly music to celebrate a birthday at the hotel or in a partner restaurant.

  • Can the concierge arrange for a photographer for a photo shoot in Vienna?

    The concierge can provide a professional photographer for a shoot in the hotel and the nearby historic streets, by appointment.

Shopping & Luxury Services

  • Can you point out the best luxury boutiques and jewellers near the hotel?

    The concierge can recommend luxury boutiques and high jewellery houses on Kärntner Straße and in the city centre, and possibly arrange a personalised shopping service.

  • Where can I buy typical souvenirs from Vienna near the Ambassador Wien?

    The concierge can suggest specialised shops for Viennese souvenirs, porcelain, chocolates, coffee, and designer items near the Ambassador Wien.

  • Can the concierge arrange for flowers or gifts to be delivered to my room?

    The concierge can organise the delivery of flowers, gifts, or gourmet baskets directly to your room at a scheduled time.

Family Activities

  • Can you suggest and book child-friendly activities in Vienna?

    The concierge can recommend child-friendly activities, such as the Prater, Schönbrunn Zoo, or interactive museums, and assist with booking tickets and transport.

  • Can the concierge provide information on parks and children's activities near the hotel?

    The concierge can provide information on playgrounds, seasonal ice rinks, and family events accessible by foot or public transport from the hotel.

Personalized Experiences

  • Is it possible to prepare a completely personalised itinerary for my stay?

    The concierge can create a customised itinerary based on your interests, combining museums, gastronomy, shopping, and classical music over several days.

  • Can you arrange for a private French-speaking guide for a themed tour of Vienna?

    The concierge can book a private French-speaking or English-speaking guide for themed tours, such as Imperial Vienna, architecture, or the music of Strauss and Mozart.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits