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5★ · Vienne

Hôtel Sacher

Philharmoniker Str. 4, 1010 Wien, Autriche, Vienne

4.54.5/513,937 reviews · Google rating
  • A short walk from the State Opera
  • A Viennese institution since 1876
  • Home of the iconic Sachertorte
  • The Rote Bar, a noted Viennese dining room

Hotel 5-star in Vienna, in the heart of Vienna, featuring 24-hour concierge, fine-dining restaurant and in-suite Sachertorte service.

Why is Hotel Sacher in Vienna so famous?

The address is closely tied to Vienna’s cultural life, with the State Opera one minute away on foot. It works as a very direct base for the historic centre.

The Sacher name is also linked to the Sachertorte, served here as a genuine part of the stay. The hotel also maintains a historical continuity dating back to 1876.

How much does a stay at Hotel Sacher cost?

Rates vary with the season, your dates, and the category selected between room and suite. It is best to check against your exact stay dates.

For an opera stay or a cultural weekend, demand can affect pricing. The Concierge can guide you according to your plans.

What can you do on foot around Hotel Sacher?

The State Opera is a one-minute walk away, which makes for an easy musical evening without transfers. The Albertina is two minutes away on foot.

The Austrian National Library, the Hofburg and the Musikverein are also reachable on foot within minutes. The area suits a dense cultural programme very well.

A word from the Concierge

Hôtel Sacher through the Concierge's eyes

The Sacher is chosen for a simple reason: here, the hotel and the city resonate without pretense. You sleep just steps away from the State Opera, and upon your return, you find a house that has maintained its stature since 1876. This is not a grand, frozen decor. It is a finely tuned Viennese mechanism, with 149 keys, 86 rooms, and 63 suites, designed to absorb the rhythm of the city centre without losing its elegance. The Gürtler/Winkler family remains connected to the establishment, which adds to the continuity of the place. The Sachertorte is not a mere boutique detail; it is a cultural landmark, almost a shortcut to understanding why this house transcends the simple status of a hotel. In Vienna, many places promise the classic. The Sacher, however, delivers it, right in the perfect location, with just the right tempo.

Why choose Hôtel Sacher?

Hôtel Sacher is an exceptional address in Vienne, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • A short walk from the State Opera
  • A Viennese institution since 1876
  • Home of the iconic Sachertorte
  • The Rote Bar, a noted Viennese dining room
  • 149 keys in the heart of Vienna

Rooms & suites

The hotel at a glance

Services & amenities

Dining

3
  • Fine-dining restaurant
  • Bar
  • 24-hour room service

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

1 on-site dining venue, including 1 Michelin star.

  • Glasswing by Alexandru Simon

    1 Michelin star

    Restaurant

    Chef: Alexandru Simon
    Chef: Alexandru Simon

    Highlights

    • Contemporary, Modern French
    • the regularly changing seven-course set menu features memorable creations such as tortelloni with Swiss chard, sea urchin bisque, hoshigaki and XO sauce

In the press

Awards & recognitions

Official distinctions and recognitions awarded to this property.

  • 1 MICHELIN Star — Silvio Nickol Gourmet Restaurant
    Guide MICHELIN
    View source

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
1876 (Wikidata)

Data collected on 31 May 2026.

Stay policies

Cancellation

Cancellation conditions state fees up to 100% of the gross price in case of cancellation in the week prior to the arrival date.

Free cancellation up to 1,440 hours before arrival

Location & access

Address: Philharmoniker Str. 4, 1010 Wien, Autriche

View on the map

Google listing

Guest reviews

4.5 / 5 · 13,937 reviews

3/5Denise Hancock

We did not stay at the hotel. It took us several tries to get into the restaurant. Every day there were big lines waiting to get in. Finally, one day we were passing and there was a very short line. Hotel Sacher…

5/5marcos contreras

My stay at Hotel Sacher Wien was absolutely exceptional and one of the most elegant hotel experiences I have ever enjoyed. From the moment I arrived, I was impressed by the hotel's timeless luxury, historic charm, and…

1/5Таня Боева

This café is undoubtedly famous for its elegant atmosphere and its excellent Sachertorte. Access is carefully managed, with guests being seated exclusively by the floor manager, which creates an expectation of a…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 6 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Wiener StaatsoperOpera house

    on site · 1 min walk

    Opera house just one minute's walk away, offering performances of classical music and operas.

    Practical information

    The concierge’s wordA 1-minute walk away, Wiener Staatsoper is ideal for an easy classical evening or a cultural interlude between appointments.

  • AlbertinaTourist attraction

    143 m · 2 min walk

    Art museum a two-minute walk away, featuring a vast collection of graphic works and paintings.

    Practical information

    The concierge’s wordA 2-minute walk away, the Albertina makes a lovely cultural pause if you’re in the mood for a quiet moment among graphic works and paintings.

  • Bibliothèque nationale autrichienneMuseum

    331 m · 4 min walk

    Austrian National Library four minutes' walk away, providing access to a vast collection of books and historical documents.

    Practical information

    The concierge’s wordA 4-minute walk away, the Austrian National Library makes a calm break if you feel like dipping into Vienna’s history between plans.

  • HofburgHistoric place

    415 m · 5 min walk

    Hofburg, a historical palace just five minutes' walk away, was the former residence of the Austrian emperors.

    Practical information

    The concierge’s wordFor a cultural break 5 min walk away, head to the Hofburg, former seat of Austria’s emperors, ideal for slipping into Vienna’s atmosphere.

  • MusikvereinTourist attraction

    429 m · 5 min walk

    Concert hall five minutes' walk away, known for its exceptional acoustics and musical performances.

    Practical information

    The concierge’s wordA 5-minute walk away, the Musikverein makes a lovely evening break if you're in the mood for superb acoustics and musical performances.

  • Musée Sissi HofburgMuseum

    501 m · 6 min walk

    Museum six minutes' walk away, dedicated to Empress Elisabeth of Austria and her era.

    Practical information

    The concierge’s wordA 6-minute walk away, the Sisi Museum Hofburg offers a cultural break if you’d like a better sense of Empress Elisabeth’s era.

  • Cathédrale Saint-Étienne de VienneChurch

    561 m · 7 min walk

    Religious building a seven-minute walk away, known for its Gothic architecture and historical significance.

    Practical information

    The concierge’s wordA 7-minute walk away, St. Stephen’s Cathedral makes a lovely pause to admire Gothic architecture and take in the site’s historical significance.

  • Kunsthistorisches MuseumMuseum

    594 m · 7 min walk

    Museum a seven-minute walk away, showcasing collections of art and historical objects.

    Practical information

    The concierge’s wordA 7-minute walk away, the Kunsthistorisches Museum offers an ideal cultural break if you're in the mood for art and historical objects.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • StadtparkPark

    736 m · 9 min walk

    Stadtpark, an urban park an nine-minute walk away, providing green space to relax and enjoy nature in the city.

    Practical information

    The concierge’s wordA 9-minute walk away, Stadtpark is ideal for a green break between appointments or simply to catch your breath in the city.

  • RathausplatzSquare

    1.1 km · 13 min walk

    Rathausplatz, a public square in Vienna, often used for events and gatherings.

    Practical information

    The concierge’s wordTo catch Vienna’s rhythm, stop by Rathausplatz on a city stroll, especially if you’re after a lively square with events and gatherings.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at the Hotel Sacher Wien?

    Standard check-in begins at 15:00 and check-out must be completed by 12:00, subject to the terms of your reservation.

  • Can I check in early?

    Early check-in is possible depending on room availability; additional charges may apply, to be confirmed at the time of booking or with the hotel.

  • Does the Hotel Sacher offer late check-out?

    Late check-out is generally possible upon request and subject to availability, with any additional charges to be confirmed directly with the reception.

  • I am arriving late in the evening in Vienna, can I still check in at the hotel?

    Check-in is generally possible until midnight, with the reception open 24/7; it is advisable to notify the hotel in advance of any very late arrivals.

  • Does the hotel offer an express check-in and check-out service?

    Please contact the concierge to confirm the arrangements for the day.

Location & Access

  • Where is the Hotel Sacher Wien located in Vienna?

    The hotel is located at Philharmonikerstrasse 4, 1010 Vienna, directly opposite the Vienna State Opera, in the historic centre of Innere Stadt.

  • What is the distance between the hotel and the airport?

    The Hotel Sacher is approximately 19 to 20 km from Vienna International Airport, which is about 25 to 30 minutes by car depending on traffic.

  • What is the nearest metro or tram to the Hotel Sacher Wien?

    The nearest metro station is Stephansplatz, located about 550 to 600 metres on foot from the hotel; several tram and bus lines also serve the area.

  • Is the Hotel Sacher Wien well located for visiting the city centre on foot?

    The hotel has a central location about 600 metres from the geographical centre of Vienna, making it easy to walk to the main attractions in the city centre.

  • Is the Hotel Sacher Wien the original Sacher hotel in Vienna?

    The hotel is housed in the original historic building founded in 1876, regarded as the reference address of the Sacher house in Vienna.

Rooms & Amenities

  • Does the hotel have parking?

    The hotel has private parking with valet service, charged at approximately 45 EUR per night with unlimited entries and exits.

  • How many rooms does the Hotel Sacher Wien have and what is their size?

    The hotel offers approximately 152 rooms and suites spread over 7 floors, with the smallest room being around 27 m², featuring classic decor and original artwork.

  • What amenities are found in the rooms of the Hotel Sacher?

    All rooms generally feature air conditioning, a minibar, a flat-screen TV, a safe, bathrobes, and luxury toiletries.

  • What types of rooms and suites are available at the Hotel Sacher Wien?

    The Hotel Sacher primarily offers double rooms and several categories of suites, including junior suites, character suites, and penthouse suites with views of the Opera.

  • Are connecting rooms or family-friendly rooms available at the Hotel Sacher?

    Contact the concierge to confirm the arrangements for the day.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel, including rooms and common areas, for staying guests.

  • What services are included for guests of the Hotel Sacher Wien?

    The Hotel Sacher offers access to the fitness centre, sauna, and steam room; some spa and wellness services are available for an additional fee.

  • Is a 24-hour room service available at the Hotel Sacher?

    A 24-hour room service is offered, allowing meals and drinks to be served in the room, at an additional charge according to the current menu.

  • Are the reception and concierge services at the Hotel Sacher available 24 hours a day?

    The reception and concierge service are open 24 hours a day to assist guests with reservations, special requests, and tourist information.

  • Is laundry and dry cleaning service offered to hotel guests?

    Contact the concierge to confirm the arrangements for the day.

Dining

  • What type of breakfast is offered?

    A buffet breakfast is offered, with a wide selection of products; it is charged at around 62.50 EUR per adult, with reduced rates for children.

  • How much does the breakfast buffet at the Hotel Sacher Wien cost?

    A buffet breakfast with Viennese specialities is served at the hotel restaurant; its price is generally around 62.50 EUR per person, depending on the period and booking conditions.

  • What restaurants and cafés are available at the Hotel Sacher Wien?

    The hotel has two main restaurants, the Rote Bar and the Grüne Bar, as well as Sacher cafés offering classic Viennese cuisine and pastries, including the original Sachertorte.

  • Is it necessary to book in advance to dine in the restaurants of the Hotel Sacher?

    Contact the concierge to confirm the arrangements for the day.

  • Is a specific dress code required in the restaurants or bars of the Hotel Sacher Wien?

    Contact the concierge to confirm the arrangements for the day.

Spa & Wellness

  • Does the Hotel Sacher Wien have a spa or wellness area?

    The hotel has a spa offering comprehensive treatments, with a sauna, salt steam room, relaxation area, and fitness centre accessible to guests.

  • What types of treatments and massages are offered at the spa of the Hotel Sacher?

    Contact the concierge to confirm the arrangements for the day.

  • Is access to the spa and gym charged for hotel guests?

    Access to the gym and basic spa facilities is generally included for guests, while massages and treatments are charged additionally.

  • Does the hotel have a swimming pool?

    The Hotel Sacher Wien does not have a swimming pool, but offers a spa with sauna, steam room, and gym for guests' relaxation.

Activities & Leisure

  • What leisure activities are offered on-site at the Hotel Sacher Wien?

    Contact the concierge to confirm the arrangements for the day.

  • Is the Sacher Hotel well located for attending concerts and visiting cultural sites in Vienna?

    The hotel's central location allows easy access to the State Opera, Kärntner Straße, St. Stephen's Cathedral, and the main museums in the historic centre on foot.

  • What can one do inside the Sacher Hotel and in its immediate surroundings?

    The hotel features a gym, a spa, restaurants and cafés, and offers concierge assistance for booking shows and tours in the city.

  • Does the Sacher Hotel offer special experiences or guided tours for its guests?

    Contact the concierge to confirm the arrangements for the day.

Family & Kids

  • Is the Sacher Hotel Wien suitable for families with children?

    Children aged 5 and under generally enjoy complimentary buffet breakfast; discounted rates are available for children up to 17 years accompanied.

  • Are baby cots or extra beds available for children in the rooms?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer specific services for families, such as babysitting or children's menus?

    Contact the concierge to confirm the arrangements for the day.

  • Are there any rooms or suites particularly recommended for family stays at the Sacher Hotel?

    Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at the Sacher Hotel?

    Pets are allowed at the Sacher Hotel Wien upon request; additional fees may apply and certain restrictions may exist.

  • Are there any specific services or facilities for dogs at the Sacher Hotel Wien?

    Contact the concierge to confirm the arrangements for the day.

  • Is there a daily surcharge for accommodating pets?

    Contact the concierge to confirm the arrangements for the day.

  • Do all room categories accept pets at the Sacher Hotel?

    Contact the concierge to confirm the current policies.

Accessibility

  • Does the Sacher Hotel Vienna have rooms accessible for people with reduced mobility?

    Contact the concierge to confirm the current policies.

  • Are the common areas of the hotel (reception, restaurants, spa) wheelchair accessible?

    Contact the concierge to confirm the current policies.

  • Does the hotel offer specific facilities for visually or hearing impaired guests?

    Contact the concierge to confirm the current policies.

  • Are there parking spaces available for disabled persons at the Sacher Hotel parking?

    Contact the concierge to confirm the current policies.

Billing & Policies

  • How much does a night in a room at the Sacher Hotel Vienna cost on average?

    Prices vary depending on the type of room, season, and occupancy; rates for a night generally range from about 500 to over 1,500 EUR for a standard or superior room.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate chosen; many offers on major sites allow free cancellation up to a certain date, while others are non-refundable.

  • Are there any tourist taxes to pay?

    Are there any tourist taxes to pay? Local tourist taxes may be added to the room rate and are generally included or specified separately at the time of booking.

  • What does the price per person indicated for certain double room offers at the Sacher Hotel mean?

    The price indicated 'per person' in a double room often means that the total room rate corresponds to this amount multiplied by the number of occupants, according to the provider's conditions.

  • Are airport transfers offered?

    Is an airport transfer offered? A private airport shuttle service is available for an additional fee of about 65 EUR per vehicle for a one-way trip, to be booked in advance.

Sustainability

  • Does the Hotel Sacher Wien implement specific actions regarding sustainable development or energy savings?

    Contact the concierge to confirm the arrangements for the day.

  • Are local or seasonal products preferred for breakfast and dining at the Hotel Sacher?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer a programme to reduce the daily change of sheets and towels to limit its environmental impact?

    Contact the concierge to confirm the arrangements for the day.

  • Are there electric vehicle charging stations in the parking lot of the Hotel Sacher?

    Contact the concierge to confirm the arrangements for the day.

  • Does the Hotel Sacher Wien have an official environmental certification?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Hôtel Sacher

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Vienna airport and the Hotel Sacher?

    The concierge can organise a private transfer by car or limousine to or from Vienna airport, with personalised welcome and billing to the room according to your preferred timings.

  • Can the concierge book a private driver for my evening outings in Vienna?

    It is recommended to book a private driver with waiting in front of the Opera or the hotel entrance for trips to concerts, the Wiener Musikverein or the Burgtheater.

  • Can you help me organise the journey to Schönbrunn Palace from the hotel?

    The concierge can advise on the public transport route, arrange a taxi or a car with a driver to take you to Schönbrunn Palace or the Belvedere.

  • What types of vehicles do you offer for transfers from the Hotel Sacher?

    Transfers are made in a sedan, van or limousine depending on the number of people and luggage, with pick-up in front of the main entrance of the Hotel Sacher.

  • Can you arrange my transfer and train tickets for a trip from Vienna to Salzburg?

    The concierge can book train tickets, arrange a taxi to Wien Hauptbahnhof and plan the schedule connections.

Restaurant Reservations

  • Can you reserve a table at the Rote Bar or the Grüne Bar during my stay?

    Reservations are made through the concierge, who can secure priority tables at the Rote Bar, the Grüne Bar or other gourmet restaurants in Vienna.

  • Can you recommend and book a typically Viennese gourmet restaurant?

    The concierge can recommend and reserve Michelin-starred restaurants or typical heuriger, taking into account your culinary preferences and budget.

  • Can I have the menus of the hotel restaurants adapted to my food allergies?

    It is recommended to inform the concierge of your dietary restrictions, who will pass them on to the restaurants and breakfast service for appropriate handling.

  • Can you organise a Sachertorte tasting experience in a historic café in Vienna?

    The concierge can arrange a Sachertorte tasting and Viennese specialities in the hotel cafés or in historic cafés around the city.

Spa Bookings

  • Can you book a treatment or massage at the Hotel Sacher spa for a specific date?

    Reservations are made through the concierge, who can block slots for massages, facials and private access to certain spa facilities.

  • Can you arrange an anti-jet-lag massage right after my arrival in Vienna?

    The concierge can recommend specific treatments after a long flight and arrange an appointment upon your arrival, subject to the spa's availability.

  • Can you organise spa treatments for couples or a small group of friends?

    It is possible to book shared or consecutive slots; the concierge coordinates the spa's availability for couples or small groups.

Excursions & Cultural Visits

  • Can you arrange a private guided tour of the Vienna State Opera from the hotel?

    The concierge can book private guided tours of the State Opera, located just across from the hotel, with a French or English-speaking guide.

  • Can you reserve skip-the-line tickets for the main museums and palaces in Vienna?

    It is recommended to go through the concierge to obtain skip-the-line tickets for Schönbrunn, the Belvedere, the Hofburg, or the museums in the city centre.

  • Can you organise a private city tour of Vienna departing from the hotel?

    The concierge can arrange a panoramic tour of Vienna with a private guide and car, departing directly from the Hotel Sacher.

  • Is it possible to organise a day trip to the Danube Valley from the Hotel Sacher?

    The concierge can plan a day trip to the Danube Valley or to vineyards, with a driver and guide according to your wishes.

Special Occasions

  • Can you organise a romantic surprise in my room for an anniversary or a marriage proposal?

    The concierge can arrange flowers, a bottle of champagne, a personalised Sachertorte, and room decoration for an anniversary or a marriage proposal.

  • Can you organise a private or semi-private dinner for a special occasion?

    It is possible to book a private dinner in one of the hotel's restaurants or in a lounge; the concierge coordinates the menu, music, and decor.

  • Can you have a personalised Sachertorte prepared for a special event?

    The concierge can order a personalised Sachertorte with a message or logo for a family or professional event.

Shopping & Luxury Services

  • Can you help me organise a luxury shopping session near the Hotel Sacher?

    The concierge can recommend luxury boutiques around Kärntner Straße and Graben, and arrange a personal shopper or driver for your shopping.

  • Can you arrange a visit to the Sacher shop to buy gifts and specialities to take away?

    A private visit to the Sacher shop can be arranged for the purchase of Sachertorte and branded products with gift wrapping.

Family Activities

  • Can you recommend and book child-friendly activities in Vienna during our stay?

    The concierge can suggest child-friendly activities, such as the Schönbrunn Zoo, interactive museums, or horse-drawn carriage rides, and organise tickets and transport.

  • Can you help me find a babysitting service during my stay at the Hotel Sacher?

    The concierge can assist in arranging accredited external babysitting services, depending on the duration and desired hours.

Personalized Experiences

  • Can you prepare a personalised 3-day programme to explore Vienna starting from the Hotel Sacher?

    The concierge can create a tailored itinerary including concerts, historic cafés, guided tours, and reserved tables according to your interests.

  • Can you organise exclusive or unusual experiences in Vienna departing from the hotel?

    Exclusive experiences can be arranged, such as a private museum tour outside public hours or a Viennese pastry masterclass, subject to availability.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits