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5★ · Vienne

Anantara Palais Hansen

Vienne

4.64.6/51,963 reviews · Google rating

Hotel 5-star in Vienna, in the heart of the city, featuring terrace breakfast, a spa break after sightseeing and cultural walks from the hotel.

Is Anantara Palais Hansen a luxury hotel in Vienna?

Yes, it is a five-star hotel in the heart of Vienna.

Its character combines a historic façade, contemporary interiors and attentive service, in a setting suited to a refined city stay.

Is Anantara Palais Hansen well located for exploring Vienna on foot?

Yes, the hotel is in the heart of Vienna, close to the city’s main cultural and historic sights.

It suits a stay built around walking visits, with a calm return between outings.

Does Anantara Palais Hansen have a spa for relaxing after sightseeing?

Yes, the stay can easily include a spa pause after a day of museums, concerts or walking.

For treatments and time slots, it is best to check ahead with the Concierge.

A word from the Concierge

Anantara Palais Hansen through the Concierge's eyes

Anantara Palais Hansen is located in the heart of Vienna, offering an elegant and refined setting. This 5★ hotel is close to the city's main attractions, allowing easy access to cultural and historical treasures. The hotel's historic façade contrasts with a modern interior, creating a unique atmosphere that attracts travelers from around the world.

What sets Anantara Palais Hansen apart is its blend of heritage and contemporary luxury. Guests appreciate the attentive service and warm ambiance. The hotel features modern facilities while preserving the charm of its past. Common areas, such as the lobby and lounges, are designed for comfort and elegance, perfect for relaxing after a day of exploration.

Before you go, know that Anantara Palais Hansen suits various types of stays. Whether you are on a business trip, a couple's getaway, or a family vacation, the hotel meets your needs. The summer season is particularly pleasant for enjoying outdoor terraces. Check local events to enrich your stay.

_My tip from the Concierge: book your stay in advance, as this hotel attracts many visitors throughout the year._

Why choose Anantara Palais Hansen?

Anantara Palais Hansen is an exceptional address in Vienne, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast on the terrace in the warmer months

    When the season allows, beginning the day on the terrace immediately changes the tone of a stay. Breakfast takes on a more Viennese rhythm, more unhurried, with morning light, attentive service and the feeling of already being in the city while still sheltered by the calm of the hotel. A simple yet very fitting way to enter Vienna.

    Aux beaux joursIncluded in your stay
  • A spa pause after a day of sightseeing

    After museums, concerts or long walks through the central districts, returning to the spa provides a particularly welcome counterpoint. This experience is less about a programme than about rhythm: exploring Vienna intensely, then allowing time to recover before dinner or the evening. A very contemporary form of urban luxury.

    Reservation required
  • Returning to the palace after a Viennese concert

    Few experiences capture Vienna better than an evening of music followed by a return to a grand hotel with a hushed atmosphere. One leaves the intensity of a concert hall, the formality of a foyer or the liveliness of the centre to rediscover the calmer volumes of Palais Hansen. That almost ceremonial transition gives the stay a particular depth.

    Included in your stay
  • A cultural walking escape from the hotel

    One of the most persuasive pleasures of this address lies in setting out on foot, without heavy logistics, towards Vienna’s major cultural landmarks. The walk becomes a way of reading the city: architecture, cafés, squares, institutions and everyday details. Returning afterwards to the hotel for a pause turns sightseeing into a genuine art of staying.

    Included in your stay
  • A balanced city-and-wellness stay

    This experience is for travellers who do not want to choose between urban intensity and recovery. A morning of discoveries, lunch in town, a restorative or treatment-led pause in the afternoon, then a cultural evening: Anantara Palais Hansen makes that alternation feel seamless. A particularly elegant way to experience Vienna without haste.

    Reservation required
  • Tailored concierge guidance for discovering Vienna

    For a first stay as for a return to the Austrian capital, concierge guidance helps refine the journey: pacing visits, suggesting neighbourhoods, arranging reservations and smoothing practical details. The value lies not only in saving time, but in shaping a more personal version of Vienna, aligned with one’s interests and preferred rhythm.

    Sur mesureReservation required

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are welcome at no extra charge.

Yes, pets are welcome here at Anantara Palais Hansen Vienna Hotel with advance reservation.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Guest reviews

4.6 / 5 · 1,963 reviews

1/5nicola meotti

I recently stayed at Nantara and, unfortunately, my experience fell well below the expectations I had for a luxury hotel. First, I was very disappointed to find my room prepared with the air conditioning running at…

5/5Larvin Katevera

I would like to commend the exceptional Front Office team at Anantara Vienna, in particular Rahim, Francesca and the General Manager. The team demonstrated outstanding professionalism, warmth and genuine…

5/5Vera Nakonechnaya

We really loved your hotel, but our vacation became even more special thanks to the wonderful manager Dominic. He welcomed us so warmly and took such great care of us throughout our entire stay, constantly surprising…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Anantara Palais Hansen Vienna?

    Check-in starts at 3 PM and check-out must be completed by 12 PM at Anantara Palais Hansen Vienna.

  • Can I check in early?

    Contact the concierge to confirm the arrangements for the day.

  • Is a late check-out service offered and at what rate?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel allow late night check-in?

    The reception operates 24/7, allowing for late arrivals with check-in at any hour of the night.

  • Are airport transfers offered?

    Contact the concierge to confirm the arrangements for the day.

Location & Access

  • Where exactly is Anantara Palais Hansen Vienna located in Vienna?

    The hotel is located at Schottenring 24, on the Ringstrasse, in the 1st district of Vienna, in close proximity to the historic centre.

  • What is the distance between the hotel and the airport?

    The hotel is approximately 20 km from Vienna Airport, which is about a 20 to 25 minute drive depending on traffic.

  • Which metro or tram stations are closest to the hotel?

    The Schottenring metro station is about 250 m away, with tram stops approximately 150 m from the hotel.

  • Does the hotel have parking?

    A paid public parking facility is located beneath the hotel with direct access to the lobby via lift.

  • How long does it take to walk to St. Stephen's Cathedral from the hotel?

    The city centre around Stephansplatz is about a 15-minute walk from the hotel, following the Ringstrasse.

Rooms & Amenities

  • What is the style and size of the rooms at Anantara Palais Hansen Vienna?

    The rooms and suites offer elegant contemporary decor, with luxurious bathrooms and generous spaces starting from approximately 32 m².

  • What amenities are available in the room (TV, air conditioning, safe)?

    The rooms are equipped with air conditioning, flat-screen television, safe, and discreet modern high-end amenities.

  • Are connecting rooms available for families?

    Contact the concierge to confirm the arrangements for the day.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is provided free of charge throughout the hotel and in the rooms for staying guests.

  • Is access to the fitness centre and wellness facilities included in the rate?

    Access to the fitness centre 24/7 and the main wellness area is generally included for staying guests.

  • Is breakfast included in the room rate?

    Contact the concierge to confirm the arrangements for the day.

  • Is valet parking offered?

    Contact the concierge to confirm the arrangements for the day.

Dining

  • What type of breakfast is offered?

    A breakfast buffet is offered with a wide selection of hot and cold dishes, complemented by à la carte options.

  • What restaurants and bars are available within the hotel?

    The hotel offers several restaurants, including a brasserie, a winter garden, and the Michelin-starred EDVARD restaurant, as well as a lounge bar.

  • What are the usual breakfast hours at Anantara Palais Hansen Vienna?

    The breakfast buffet is served in the morning, generally between 6:30 AM and 10:30 AM, with an additional charge per person.

  • Does the hotel offer children's menus in its restaurants?

    Children's menu options are available in the hotel's restaurants for families.

Spa & Wellness

  • What spa and wellness facilities are available at the hotel?

    The Anantara spa offers various treatments, massages, hydrotherapy, and an indoor hydropool for relaxation.

  • Does the hotel have a pool?

    The hotel has an indoor heated hydropool, accessible from the spa.

  • Is the fitness centre open 24 hours a day for guests?

    The modern fitness centre is accessible 24 hours a day and offers cardio and weight training equipment.

  • Can spa treatments be booked in advance before arrival?

    Contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • What leisure activities are available directly at the hotel?

    The hotel offers a fitness centre, an indoor pool, a spa, a lounge bar, and spaces for events and meetings.

  • Is the hotel well located for visiting Vienna's cultural sites on foot?

    The main museums, palaces, and theatres of Vienna are within walking distance from the hotel due to its location on the Ringstrasse.

  • Does the hotel offer guided tours or organised excursions?

    Contact the concierge to confirm the arrangements for the day.

  • Does the establishment have rooms for events or seminars?

    Meeting rooms and a large ballroom allow for the organisation of events for up to approximately 265 people.

Family & Kids

  • Does the hotel offer childcare or babysitting services?

    Babysitting services are available upon request, at an additional charge, for families staying at the hotel.

  • Does the establishment offer family-friendly rooms?

    Some rooms are suitable for families, with the possibility of extra beds or cots subject to availability.

  • Are specific activities for children organised at the hotel?

    Contact the concierge to confirm the day's arrangements.

Pets

  • Are pets allowed at Anantara Palais Hansen?

    Pets are allowed at Anantara Palais Hansen Vienna, subject to certain conditions and possible additional fees.

  • Is there a size or weight limit for dogs at the hotel?

    Contact the concierge to confirm the day's arrangements.

  • Are specific pet services (bowls, beds) provided in the room?

    Contact the concierge to confirm the day's arrangements.

Accessibility

  • Does the hotel have rooms suitable for guests with reduced mobility?

    The hotel offers wheelchair-accessible rooms and facilities for guests with reduced mobility.

  • Are the hotel's common areas wheelchair accessible?

    Lifts serve the floors and provide step-free access from the lobby to the main areas of the hotel.

  • Is parking or disabled parking available?

    Contact the concierge to confirm the day's arrangements.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy varies depending on the rate type and booking conditions; some offers are flexible, while others are non-refundable.

  • Are there any local taxes to pay?

    Local and tourist taxes are applied to bookings and may be included or added to the stated rate.

  • What payment methods are accepted at Anantara Palais Hansen Vienna?

    Payments are generally accepted in major international credit cards and local currency, depending on the rate conditions.

  • Is a security deposit required upon arrival and in what form?

    Contact the concierge to confirm the arrangements for the day.

Sustainability

  • Does the establishment implement measures to limit its energy and water consumption?

    The hotel applies sustainability practices, such as reducing energy and water consumption, and optimizing daily operations.

  • Are eco-friendly or refillable bathroom products offered in the rooms?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel participate in recycling programmes or environmental initiatives in Vienna?

    Contact the concierge to confirm the arrangements for the day.

  • Are sustainable or local dining options highlighted in the hotel's restaurants?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Anantara Palais Hansen

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Vienna airport and Anantara Palais Hansen?

    The concierge can organise a private transfer to or from Vienna airport in a sedan or luxury vehicle, depending on your flight schedule.

  • Is it possible to book a private chauffeur by the hour from the hotel?

    The concierge can book a chauffeur at your disposal for several hours to explore Vienna or for business trips.

  • Can the concierge assist me in using the metro and trams in Vienna?

    The concierge can advise on public transport routes and provide maps and tickets suitable for your stay.

  • Can you arrange a car rental delivered to the hotel?

    The concierge can organise car rental with delivery and pick-up directly at Anantara Palais Hansen.

  • Can I ask the concierge to arrange a transfer to another Austrian city?

    The concierge can book transfers to Bratislava, Salzburg or other Austrian cities by private car or first-class train.

Restaurant Reservations

  • Can you book a table at the Michelin-starred EDVARD for dinner?

    Reservations are made through the concierge, who can secure a table at EDVARD and recommend other nearby gourmet restaurants.

  • Can the concierge suggest traditional Viennese cuisine restaurants?

    The concierge can propose typical restaurants to enjoy authentic Viennese cuisine and handle the reservations.

  • Is it possible to book restaurants in Vienna that cater to special diets?

    The concierge can arrange options suitable for vegetarian, vegan, or gluten-free diets at partner restaurants.

  • Can you organise a personalised romantic dinner for a special occasion?

    Reservations are made through the concierge, who can arrange a romantic dinner with a special menu, flowers, and champagne.

  • Can the concierge book a restaurant for a group or a business meal?

    The concierge can reserve tables for groups and coordinate menus with the selected restaurants.

Spa Bookings

  • Can you book treatments at the Anantara spa during my stay?

    Reservations are made through the concierge, who can schedule treatments at the Anantara spa, Thai massages, and access to the hydropool.

  • Can the concierge create a wellness programme for a day?

    The concierge can organise a complete wellness journey including massages, facials, and relaxation time at the indoor pool.

  • Can I request the organisation of a couples massage or a private spa?

    Reservations are made via the concierge who coordinates duo treatments and private spa experiences.

  • Can the concierge adjust the timings of my spa treatments to fit my schedule?

    The concierge can adapt spa slots to your business appointments or visits, offering the most convenient timings.

Excursions & Cultural Visits

  • Can you organise a private guided tour of the historic centre of Vienna?

    The concierge can book private guided tours of the old town, the Hofburg, and the Ringstrasse departing from the hotel.

  • Can the concierge book cultural excursions with skip-the-line tickets?

    The concierge can offer excursions to Schönbrunn, the Belvedere, and major museums with skip-the-line tickets.

  • Can you help me obtain tickets for the Opera or concerts in Vienna?

    The concierge can obtain tickets for the Vienna Opera, classical concerts, and performances in the city's major venues.

Special Occasions

  • Can you prepare a surprise in the room for a birthday or honeymoon?

    The concierge can organise special room decorations, flowers, cake, and champagne for a birthday or honeymoon.

  • Can the concierge help me organise a romantic marriage proposal?

    It is recommended to contact the concierge to arrange a personalised marriage proposal in the hotel or in Vienna.

  • Can you organise photographer and limousine services for a special evening?

    The concierge can coordinate photographer, makeup, hairstyling, and limousine services for private or professional events.

Shopping & Luxury Services

  • Can the concierge guide me to the best luxury boutiques in Vienna?

    The concierge can recommend luxury boutiques, jewellers, and fashion houses near the hotel and arrange private appointments.

  • Is it possible to organise a shopping session accompanied by a personal shopper?

    The concierge can arrange for a personal shopper and a tour of concept stores and iconic Viennese houses.

Family Activities

  • Can you recommend family activities in Vienna suitable for children?

    The concierge can suggest interactive museums, the Prater, and other child-friendly activities, with possible reservations.

Personalized Experiences

  • Can you create a customised sightseeing programme to discover Vienna differently?

    The concierge can create tailored itineraries, including historic cafés, markets, concerts, and carriage rides according to your interests.

  • Can the concierge organise a wine tasting or a private culinary workshop?

    The concierge can organise private gourmet experiences, such as tastings of Austrian wines or Viennese pastry classes.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits