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5★ · Londres · Clerkenwell

The Zetter Hotel

49-50 St John's Sq, London EC1V 4JJ, Royaume-Uni, Londres

4.44.4/51,052 reviews · Google rating
  • Clerkenwell location
  • Friendly, relaxed atmosphere
  • Contemporary design with British character
  • Easy access to local attractions

Hotel 5-star in London, United Kingdom, in the heart of London, featuring a Clerkenwell location, contemporary design and attentive service.

Where is The Zetter Hotel in London?

The Zetter Hotel is in Clerkenwell, a lively part of London.

It suits a walkable city stay, with several cultural spots easily reached from the hotel.

What dining options are available at The Zetter Hotel?

The hotel has a restaurant, a bar and breakfast service.

On site, The Games Room focuses on seasonal cooking. The Dining Room works well for a more intimate dinner.

What stands out about a stay at The Zetter Hotel in Clerkenwell?

The hotel is best known for its relaxed atmosphere, contemporary design and British character.

The 24-hour concierge and front desk make late arrivals, early departures and neighbourhood planning easier.

A word from the Concierge

The Zetter Hotel through the Concierge's eyes

The Zetter Hotel is located in Clerkenwell, a vibrant area of London. This five-star hotel offers an authentic experience, blending modern comfort with British charm. The location allows easy exploration of local attractions and enjoyment of London’s nightlife. The hotel stands out for its friendly atmosphere and contemporary design, creating a pleasant setting for travelers. Guests appreciate the mix of tradition and modernity, making it a popular choice. Before booking, note that the hotel suits couples and business travelers alike. Its relaxed atmosphere also appeals to families. Seasonal variations may affect rates, so check available offers. Proximity to public transport eases city travel. _My tip from the Concierge:_ book in advance to secure the best rates, especially during peak season.

Why choose The Zetter Hotel?

The Zetter Hotel is an exceptional address in Londres (Clerkenwell), chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Clerkenwell location
  • Friendly, relaxed atmosphere
  • Contemporary design with British character
  • Easy access to local attractions
  • Suited to couples, families and business stays

Rooms & suites

Cozy The Zetter Hotel London

Junior Suite

A 28 sqm suite for 2 guests, with a Super King four-poster bed and plenty of natural light.

  • 28 sqm
  • Super King, four poster bed
  • 2 guests
View room
Cozy The Zetter Hotel London

Deluxe Queen

This 21 sqm Deluxe Queen opens onto manicured garden views or looks out over the Bloomsbury neighbourhood.

  • 21 sqm
View room
Cozy The Zetter Hotel London

Terrace Suite

38 sqm suite for 2 guests, with a Super King four-poster bed and a terrace overlooking a manicured private garden in Bloomsbury.

  • 38 sqm
  • Super King four poster bed
  • 2 guests
View room
Cozy The Zetter Hotel London

Deluxe King

Room for two with a King or Superior King bed, looking onto the manicured garden or the Bloomsbury neighbourhood.

  • King/Superior King bed
  • 2 guests
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Stylish The Zetter Hotel London

Cosy Rooms

A 13 sqm room with a double bed, designed for up to two guests in the heart of Clerkenwell.

  • 13 sqm
  • Double Bed
  • 2 guests
View room
Cozy The Zetter Hotel London

Superior Rooms

A 16 sqm room with a king size bed for up to 2 guests at The Zetter Hotel in Clerkenwell, London.

  • 16 sqm
  • King size bed
  • 2 guests
View room

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

2 on-site dining venues.

  • The Games Room

    Chef: Rasheed Shahin
    Chef: Rasheed Shahin

    Highlights

    • menus to suit every occasion using the best of seasonal ingredients and local suppliers
    Practical information
    Official website

    The concierge’s word — At The Games Room, count on Rasheed Shahin for a flexible, well-judged table shaped by the seasons and excellent local producers.

  • The Dining Room

    Highlights

    • intimate dinner in the quirky opulence of The Dining Room
    Practical information
    Official website

    The concierge’s word — For a dinner tête-à-tête, slip into The Dining Room: its quirky opulence instantly sets an intimate mood.

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 11:00

Cancellation

All cancellations and changes must be received by noon Pacific Time at least two days prior to arrival for Standard Suites (seven days for London One Bedroom, Gate, Metropolitan and Penthouse Suites), or a penalty equal to one night's room rate plus tax and service fee will be charged.

Free cancellation up to 48 hours before arrival

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 49-50 St John's Sq, London EC1V 4JJ, Royaume-Uni

Map showing the location of The Zetter Hotel
© Mapbox · © OpenStreetMapView on the map

View on the map

Official website

Google listing

Guest reviews

4.4 / 5 · 1,052 reviews

5/5Trinity

Stopped by for a light dinner. The design is lovely, the bartender was such a delight, everyone was so polite. It felt like a secret hideaway and it so cosy. However what was my most favorite was the food and drinks…

2/5Alex Avisse-Williams

5* rooms, 2* service. We recently stayed for the weekend we got married, staying in their nicest room and it was the poorest check in experience I've ever had. Don't take the risk if this is a particularly special…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 11 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Barbican CentrePerforming arts

    768 m · 9 min walk

    Performance arts theater an nine-minute walk away, dedicated to stage arts with a varied program.

    Practical information

    The concierge’s word — The Barbican Centre, a 9-minute walk away, makes a nice evening option if you're in the mood for performing arts and a varied program.

  • Cathédrale Saint-Paul de LondresChurch

    1.1 km · 13 min walk

    St. Paul's Cathedral, an iconic religious building in London, accessible on foot.

    Practical information

    The concierge’s word — For a peaceful break within walking distance, head to St Paul’s Cathedral, ideal when you want a moment to step back in the heart of the city.

  • British MuseumMuseum

    1.6 km · 20 min walk

    Museum 1.6 km away, showcasing collections of art and antiquities from around the world.

    Practical information

    The concierge’s word — For a cultural break, the British Museum is a good choice when you feel like traveling through art and antiquities.

  • Tate ModernArt gallery

    1.8 km · 3 min by car

    Art gallery a seventeen-minute walk away, showcasing contemporary artworks.

    Practical information

    The concierge’s word — For a cultural break, head to Tate Modern: a 17-minute walk away, its contemporary art works well solo or as a pair.

  • Pont de LondresTourist attraction

    2.0 km · 3 min by car

    London Bridge, an iconic structure to visit, connecting the banks of the River Thames.

    Practical information

    The concierge’s word — For a Thames-side break, cross London Bridge when you’re in the mood for an urban viewpoint between two neighborhoods.

  • National GalleryTourist attraction

    2.3 km · 4 min by car

    Art museum showcasing a vast collection of European paintings from the 13th to the 19th century.

    Practical information

    The concierge’s word — For a cultural break in central London, head to the National Gallery if you feel like wandering through centuries of European painting.

  • London EyeTourist attraction

    2.5 km · 4 min by car

    Tourist attraction located 2464 meters away, providing a panoramic view of the city of London.

    Practical information

    The concierge’s word — To get a feel for London at a glance, the London Eye offers an ideal panoramic break at the start of your stay.

  • Tour de LondresTourist attraction

    2.6 km · 4 min by car

    The Tower of London, a historic castle, is an iconic tourist site to visit.

    Practical information

    The concierge’s word — If you're in the mood for a historical break, the Tower of London is well suited to a visit early in the day.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Sky GardenGarden

    1.9 km · 3 min by car

    Sky Garden, a landscaped garden offering panoramic views of London.

    Practical information

    The concierge’s word — Perfect for a peaceful break with panoramic views over London, especially if you want to rise above the city between appointments.

  • Trafalgar SquareSquare

    2.4 km · 4 min by car

    Trafalgar Square, an iconic plaza in London, often used for public events and gatherings.

    Practical information

    The concierge’s word — If you want to feel London’s energy, take a break at Trafalgar Square, especially when the square is animated by a public event.

  • Hyde Park Winter WonderlandPark

    4.1 km · 7 min by car

    Hyde Park Winter Wonderland, a seasonal amusement park featuring various activities and attractions.

    Practical information

    The concierge’s word — If you're in London during the season, Hyde Park Winter Wonderland offers a playful break for a relaxed outing with friends or family.

  • Hyde ParkPark

    4.5 km · 8 min by car

    Hyde Park, a large urban park featuring green spaces and walking paths.

    Practical information

    The concierge’s word — For a green break in London, Hyde Park is well suited to a peaceful stroll among green spaces and walking paths.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Spitalfields MarketMarket

    2.0 km · 3 min by car

    Market in London, offering a variety of food and artisanal products.

  • Borough MarketMarket

    2.2 km · 4 min by car

    Market 2.1 km away, offering a variety of fresh and local food products.

  • Camden MarketMarket

    3.6 km · 6 min by car

    Market in London, featuring a variety of food stalls, clothing, and crafts.

  • HarrodsDepartment store

    4.9 km · 8 min by car

    Department store in London, offering a wide range of luxury products and renowned brands.

Places to visit nearby

The sights, landmarks and walks I recommend around The Zetter Hotel — each place has its own detailed guide.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What time can we check in at The Zetter Hotel?

    Standard check-in is from 3:00 PM. Late check-out may be granted subject to availability and must be confirmed by the hotel.

  • What is the latest check-out time at the hotel?

    Check-out is generally at 11:00 AM. Any request for late check-out depends on the availability of the day.

  • Can I check in early?

    Early check-in is sometimes possible, but it is not guaranteed. Contact the concierge to confirm the arrangements for the day.

Location & Access

  • Where is The Zetter Hotel located in London?

    The hotel is located in Clerkenwell, in central London, near Farringdon and Exmouth Market. Farringdon Station and Farringdon Crossrail are a 5-minute walk away.

  • Is the hotel close to a metro or train station?

    Farringdon Station is about a 5-minute walk from the hotel. This proximity facilitates access to the underground, the Elizabeth line, and the rail network.

  • What is the distance between the hotel and the airport?

    Heathrow is accessible in about 45 minutes by underground via the Elizabeth Line and the Central Line according to the route indicated by the hotel.

  • Are airport transfers offered?

    The Zetter Hotel does not offer a standard airport transfer service clearly displayed. Any request for a private car must be arranged separately.

  • How can one quickly reach the hotel from central London?

    The hotel is located a short distance from Farringdon Station, about 5 minutes on foot, making connections to the rest of London easy.

  • Does the hotel have parking?

    Private parking is not reported as standard equipment in the available sources. It is advisable to check nearby parking solutions before arrival.

  • Is a car necessary to stay at the hotel?

    The hotel is often described as well-suited for stays without a car due to its proximity to transport. Metro and train journeys are easy from Farringdon.

  • Which airport is the easiest to access from the hotel?

    The journey to Heathrow is approximately 45 minutes via the Elizabeth Line and the Central Line. Stansted is also accessible by train and underground according to the route provided by the hotel.

  • Is there a shuttle between the hotel and the station?

    No dedicated shuttle is highlighted in the sources consulted. Travel relies more on taxi, rideshare, or public transport.

Rooms & Amenities

  • Are the rooms large at The Zetter Hotel?

    The rooms are described as stylish and well-equipped, with boutique-style decor. Several reviews mention large bathrooms and living spaces in certain categories.

  • What is the style of the hotel rooms?

    The hotel offers rooms with a bold design, featuring careful decor and a townhouse atmosphere. Suites and penthouse studios are also mentioned in the reviews.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available in the hotel, as expected for this urban boutique establishment. Reviews also highlight spaces suitable for work.

  • Are the bathrooms spacious?

    The bathroom is often highlighted in reviews for its size and comfort, depending on the room category. Some rooms also offer a lounge area.

  • Are there suites at the hotel?

    Some rooms and penthouse studios are highlighted as particularly appreciated in guest feedback. The suites may offer more space and comfort.

  • What do the rooms at The Zetter Hotel look like?

    The rooms are described as elegant and well-decorated, with a strong boutique style. Some categories include a seating area and a large bathroom.

Included Services

  • What services are included at The Zetter Hotel?

    The hotel offers concierge services, reception, and personalised assistance according to customer reviews. The staff is regularly described as attentive and helpful.

  • Does the hotel have a workspace?

    A workspace is mentioned in customer feedback, in addition to relaxation areas. This is suitable for stays combining business and leisure.

  • Is the hotel quiet?

    Customer reviews describe a quiet hotel, with a townhouse atmosphere and staff deemed very welcoming. The style is more intimate than impersonal.

  • Why choose The Zetter Hotel in London?

    The hotel has a reputation as a character boutique hotel, with distinctive decor, a restaurant, and a central location. Reviews highlight the atmosphere and quality of service.

Dining

  • What type of breakfast is offered?

    Continental breakfast is available in the lounge, with a price indicated at £15.50 per person in one source. An à la carte breakfast is also mentioned.

  • Does the hotel have an on-site restaurant?

    A restaurant and bar are associated with the hotel according to published reviews and descriptions. The offering is presented as friendly and focused on an all-day menu.

  • Can you dine at the hotel in the evening?

    The hotel's restaurant and bar offer an all-day style menu, with drinks and dishes served on-site. Sources describe a lively and relaxed atmosphere.

  • What is the price of breakfast?

    Breakfast is offered in a continental format in the lounge, with an à la carte option mentioned. One source indicates £15.50 per person for the continental.

  • Is the hotel restaurant open all day?

    Reviews mention a well-regarded dining offer, with a restaurant and drinks on site. The menu is described as suitable for lunch, dinner, and continuous service.

Spa & Wellness

  • Does the hotel have a spa?

    The hotel does not have a dedicated spa according to published information and available reviews. Wellness treatments should therefore be sought externally.

  • Does the hotel have a pool?

    No pool is indicated for this boutique hotel. The highlighted amenities mainly concern accommodation, dining, and common areas.

  • Can you book a wellness treatment on-site?

    There is no complete wellness space advertised in the available sources. It is advisable to contact the hotel for any requests for massage or treatment nearby.

  • Is there a spa in the hotel?

    The hotel is not presented as a facility with an integrated spa. Treatments will therefore need to be booked at an external spa in London.

Activities & Leisure

  • What can you do around the hotel?

    The hotel is mainly suitable for urban stays, with quick access to central areas and nearby restaurants. Reviews also mention common areas as places for relaxation.

  • Are there things to do within walking distance from the hotel?

    The surroundings offer restaurants, bars, and central London sites easily accessible on foot or by transport. Exmouth Market and Farringdon are frequently mentioned.

  • Is the hotel well located for visiting London?

    Cultural activities in London are easily accessible from Clerkenwell thanks to rail links and the underground. Museums and historic areas in the centre are straightforward to reach.

  • Where to shop from the hotel?

    The concierge can direct you to nearby shopping districts, particularly around Clerkenwell and central London. Luxury boutiques are more numerous in the wider central area.

  • Is the location convenient for visiting London?

    The connection with Farringdon allows for quick access to other areas of London for cultural or gastronomic outings. The positioning is convenient for an urban stay.

Family & Kids

  • Is the hotel suitable for families?

    The hotel does not highlight facilities dedicated to children such as a club or a play area. Therefore, the family stay mainly depends on the category of room chosen.

  • Do you offer a babysitting service?

    No childcare service is mentioned in the consulted sources. Any specific request should be confirmed directly with the hotel.

  • Can we request a baby cot?

    Child equipment is not publicly detailed in the available sources. It is recommended to check the availability of baby cots or additional bedding before booking.

Pets

  • Are pets allowed at The Zetter Hotel?

    Pets are accepted under certain conditions, but the exact policy must be confirmed before arrival. Contact the concierge to confirm the terms on the day.

  • Are there fees for pets?

    Fees or restrictions may apply depending on the type of animal and the assigned room. It is advisable to validate these conditions before booking.

  • Can my dog stay with me?

    The conditions for pets are not uniformly detailed in the consulted sources. The hotel must confirm the size, number, and any restrictions.

Accessibility

  • Is the hotel accessible to people with reduced mobility?

    The hotel is presented as a boutique city hotel, but accessibility details are not fully specified in the sources. Contact the concierge to confirm the terms on the day.

  • Are there wheelchair-accessible rooms?

    The facilities for people with reduced mobility are not publicly described in detail. Direct verification is recommended for rooms and common areas.

  • Does the hotel have a lift?

    Lifts and access equipment are not explicitly detailed in the consulted sources. The exact configuration should be confirmed on site.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation conditions depend on the rate booked and the platform used. They should be read at the time of booking and confirmed by the establishment.

  • Does the room price include all taxes?

    The total amount depends on the chosen rate, local taxes, and any additional fees. The booking confirmation details the final price before payment.

  • Can payment be made on arrival?

    Accepted payment methods may vary depending on the reservation and the channel used. It is best to check at the time of confirmation.

  • Are there any tourist taxes to pay?

    No separate tourist tax is clearly indicated in the sources consulted. Please contact the concierge to confirm the arrangements for the day.

Sustainability

  • Does the hotel have a sustainability policy?

    The hotel indicates practices of comfort and attention to the stay environment, but sustainable commitments are not detailed in the available sources. Current measures should be requested from the establishment.

  • Does the hotel use refillable toiletries?

    Specific eco-friendly actions are not publicly specified in the consulted sources. Direct confirmation is needed to know the ongoing initiatives.

  • Does the hotel implement concrete eco-friendly actions?

    Waste sorting and energy savings are not fully documented in the accessible sources. The hotel must confirm its internal practices.

The Concierge answers — The Zetter Hotel

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can a private driver be booked for the airport?

    The concierge can arrange a private transfer to or from London airports, subject to availability and daily rates.

  • What is the best route to reach the hotel from Heathrow?

    The concierge can recommend the fastest option based on arrival time, traffic, and departure station.

  • Can an early morning departure be arranged?

    The concierge can check taxi, rideshare, or public transport schedules at the time of your request.

Restaurant Reservations

  • Can a table be reserved at a restaurant in Clerkenwell?

    Reservations are made based on the availability of the desired restaurant and the requested time.

  • Where to dine nearby for a special occasion?

    The concierge can suggest a selection tailored to your budget, schedule, and culinary preferences.

  • Is it possible to report an allergy before dinner?

    The concierge can request a quiet table, a specific menu, or special attention at the restaurant.

Spa Bookings

  • Can a massage be booked for late afternoon?

    The concierge can check available slots at London spas and book the desired treatment.

  • Which spa do you recommend near the hotel?

    The concierge can direct you to a spa suitable for a duo request, relaxation, or beauty.

  • Can a treatment be arranged before an evening out?

    The concierge can coordinate a wellness appointment according to your timing constraints during your stay.

Excursions & Cultural Visits

  • Can a private tour of London be arranged?

    The concierge can book a private guided tour or an entry ticket based on availability.

  • What cultural visits are easy to do from Clerkenwell?

    The concierge can suggest a cultural itinerary tailored to the available time and your interests.

  • Can tickets for a museum be booked to skip the queue?

    The concierge can book timed experiences to optimise your schedule.

Special Occasions

  • Can a surprise be organised in the room?

    The concierge can prepare a personalised request for a birthday, honeymoon, or celebration.

  • Can a bouquet and a bottle of champagne be delivered?

    The concierge can coordinate flowers, champagne, pastries, or a personalised message according to your wishes.

  • Do you help prepare a romantic dinner?

    The concierge can suggest suitable venues for a marriage proposal or a romantic dinner.

Shopping & Luxury Services

  • Where can high-end shopping be done near the hotel?

    The concierge can direct you to luxury boutiques, concept stores, and designer houses nearby.

  • Can you recommend a personal shopper in London?

    The concierge can arrange a styling service or recommend a personal shopper based on your request.

  • Where can a luxury gift be found nearby?

    The concierge can assist in locating a place for a last-minute gift.

Family Activities

  • What activities can be done with family near the hotel?

    The concierge can suggest activities suitable for the children's ages and the duration of your stay.

  • Can you suggest an outing with children in London?

    The concierge can recommend museums, parks, and fun experiences that are easily accessible.

  • How to organise a family visit without too much walking?

    The concierge can assist in planning a family day with breaks and limited travel time.

Personalized Experiences

  • Can you create a personalised itinerary for a weekend in London?

    The concierge can create a tailored programme according to your schedule, tastes, and priorities.

  • Can recommendations be provided based on our current desires?

    The concierge can adapt suggestions for a gastronomic, cultural, or romantic stay.

  • Is it possible to combine transport, dinner, and an activity on the same evening?

    The concierge can coordinate multiple requests into a single arrangement to simplify your stay.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.

        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.

        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.

        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.

        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.

        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits