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5★ · Mallorca

The St. Regis Mardavall Mallorca Resort

Ma-1, 19, 07181 Costa den Blanes, Illes Balears, Espagne, Mallorca

4.64.6/5896 reviews · Google rating
  • Coastal setting overlooking the Mediterranean
  • Easy access to nearby beaches
  • Tailored personalised service
  • Elegant yet relaxed atmosphere

Hotel 5-star in Mallorca, Spain, in the heart of Mallorca, featuring Mediterranean Sea views, personalised service and beach access.

Where is The St. Regis Mardavall Mallorca Resort located?

The resort is in Mallorca, set along the coast overlooking the Mediterranean.

Its location gives easy access to nearby beaches and a selection of local attractions.

Is The St. Regis Mardavall Mallorca Resort on the beach?

The resort sits along the coast, with open views over the Mediterranean.

It offers easy access to nearby beaches, though it is not described here as a hotel set directly on the sand.

What restaurants are available at The St. Regis Mardavall Mallorca Resort?

The resort has four dining venues, spanning restaurants, a bar and breakfast with sea views.

These include Es Fum, Terra, Mar Sea Club and The St. Regis Bar.

A word from the Concierge

The St. Regis Mardavall Mallorca Resort through the Concierge's eyes

The St. Regis Mardavall Mallorca Resort is located on the beautiful island of Mallorca, Spain. This 5★ hotel belongs to the prestigious St. Regis property. It stretches along the coast, offering stunning views of the Mediterranean Sea. The location allows easy access to nearby beaches and local attractions. Travelers appreciate its refined setting and serene atmosphere. What sets this hotel apart is its commitment to personalized service. Guests receive special attention, with tailored services that meet their needs. The overall atmosphere is both elegant and relaxed, ideal for rejuvenation. Before you go, know that this hotel suits both couples and families. The facilities cater to relaxing stays or business trips. The best time to visit is between spring and autumn when the weather is pleasant. _My tip from the Concierge:_ book your activities in advance to fully enjoy your stay, especially during peak season.

Why choose The St. Regis Mardavall Mallorca Resort?

The St. Regis Mardavall Mallorca Resort is an exceptional address in Mallorca, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Coastal setting overlooking the Mediterranean
  • Easy access to nearby beaches
  • Tailored personalised service
  • Elegant yet relaxed atmosphere
  • Well suited to couples and families

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

3
  • 24-hour concierge
  • Butler service
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast overlooking the Mediterranean

    Beginning the day in Mallorca’s clear morning light is one of the resort’s most natural pleasures. Breakfast enjoyed on a terrace or in a sea-facing setting sets the tone for the entire stay: an unhurried rhythm, Mediterranean views and attentive service. It is the perfect moment either to plan the day with the concierge or to decide that rest and sea air are quite enough.

    SignatureIncluded in your stay
  • A day exploring nearby beaches and coves

    With easy access to nearby beaches, the resort lends itself naturally to a day shaped around Mallorca’s coastline. With guidance from the concierge, guests can choose a beach or cove to suit the mood of the day, whether for a quiet swim, a seaside walk, a family outing or simply a change of scenery. Returning to the resort in the late afternoon brings the experience back into a more sheltered yet equally sea-oriented setting.

    Reservation required
  • Personalised wellbeing interlude

    In a resort where tailored service is central to the experience, wellbeing naturally becomes more personal. This experience is about shaping a restorative moment to match the rhythm of the stay, whether as recovery after travel, a pause following a day of exploration or quiet time for two. More than a simple spa appointment, it is a way of bringing body and mind back into tune with the island’s gentler pace.

    Bien-êtreReservation required
  • Everyday butler service

    The most persuasive form of luxury is often the one that barely calls attention to itself. Butler service embodies that principle through discreet yet meaningful support throughout the stay: attention to preferences, handling of practical details, help with daily organisation and an overall sense of ease. For couples, it creates the feeling of a perfectly orchestrated retreat; for families, it lightens the practical demands of travel.

    Service signatureIncluded in your stay
  • An evening by the coast

    Mallorca has a distinctive quality of light at the end of the day, when the heat softens and the sea seems almost still. Enjoying that moment from the resort, whether through a stroll, a pre-dinner drink or simply time on a terrace, often becomes one of the most memorable parts of the stay. There is nothing theatrical about it, only a deeply Mediterranean sense of being in exactly the right place at the right time.

    Included in your stay
  • A family stay without compromise

    One of the resort’s most valuable strengths is its ability to suit families as well as couples. This is not a single activity but a way of experiencing the hotel: flexible days, services that simplify logistics, easy access to nearby outings and the comfort of returning to a serene setting. For parents, it means fewer constraints; for everyone, it offers the chance to enjoy Mallorca together in a refined environment that remains genuinely welcoming.

    FamilleIncluded in your stay

Restaurants & bars

4 on-site dining venues, including 1 Michelin star.

  • Es Fum

    1 Michelin star

    Restaurant

    Chef: Miguel Navarro
    Chef: Miguel Navarro

    Highlights

    • Creative, International
    • un repaso por toda mi carrera, desde mi comienzo en la Gomera hasta llegar a Mallorca
    Practical information

    The concierge’s wordBook Es Fum for Miguel Navarro’s creative international cuisine, a deeply personal journey from La Gomera to Mallorca, rewarded with one Michelin star.

  • Mar Sea Club

    Restaurant

    Highlights

    • Multiple cuisines
    • Immerse in sophistication and a gastronomic proposal inspired by the flavors of the Mediterranean and Latin America.
    Practical information

    The concierge’s wordFor a dinner with a twist, book Mar Sea Club: a sophisticated table where the Mediterranean meets Latin American inspiration with real style.

  • Terra

    Restaurant

    Highlights

    • Spanish
    • Discover authentic island flavors at Terra with 'Recipes and Products of Mallorca.'
    Practical information

    The concierge’s wordAt Terra, you taste the island directly: a Spanish table that puts Mallorca in the spotlight through its recipes and produce.

  • The St. Regis Bar

    Bar

    Highlights

    • Tapas
    • Like a breath of fresh air, this fully renovated lobby lounge and cocktail bar in Palma de Mallorca brings an exhilarating whirl of excitement.
    Practical information

    The concierge’s wordFor a light, lively moment, head to The St. Regis Bar: tapas, a fresh feel, and a renewed atmosphere, perfect to start the evening.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 21 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 05:00
Check-out
Until 12:00

Pets

Pets are welcome (75 € fee).

Pets are allowed on request with an additional charge.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Ma-1, 19, 07181 Costa den Blanes, Illes Balears, Espagne

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 896 reviews

1/5Alina

Absolutely outrageous incompetence at every level. Run so poorly, you can’t even tell if they have any management or supervision. We’ve requested several services 5 times a day and never got them, nor any explanation…

1/5zpat das zpat

For a St Regis, and one that charges over 1,500 Euro a night for a relatively small junior suite, it is a disgrace. Having stayed at a dozen St Regis throughout the world, as well as its sister property the Ritz…

5/5Adriel Tjokrosaputro (adrieltjokro)

Very glad to have stayed here. Peaceful setting located in front of a tranquil cove with great hiking route, spacious room, great dining options, and intimate services. The lush garden is also a much-appreciated…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 15 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Es Carregador BeachTourist attraction

    1.1 km · 14 min walk

    Es Carregador beach, a tourist attraction 1.1 km away, perfect for enjoying the sun and the sea.

    Practical information

    The concierge’s wordFor an easy break between sun and sea, head to Es Carregador Beach, ideal when you feel like slowing down for a while.

  • Marineland de MajorqueAquarium

    1.2 km · 14 min walk

    Aquarium 1.2 km away, showcasing a variety of marine species and aquatic shows.

    Practical information

    The concierge’s wordIdeal for a family outing: this aquarium showcases a wide variety of marine species, with aquatic shows to add rhythm to your visit.

  • Golf FantasiaTourist attraction

    1.2 km · 15 min walk

    Mini-golf course located 1241 meters away, providing a fun experience for the whole family.

    Practical information

    The concierge’s wordGolf Fantasia is a playful break to enjoy with family, ideal for a light outing between sightseeing moments in Mallorca.

  • Platja de Son MatiesTourist attraction

    1.9 km · 3 min by car

    Platja de Son Maties, a tourist attraction 1.8 km away, featuring a beautiful beach for relaxation and sunbathing.

    Practical information

    The concierge’s wordFor an easy sunny break, head to Platja de Son Maties: a lovely beach for unwinding, ideal during the day.

  • Finnegan's Live Music Irish PubPerforming arts

    2.4 km · 4 min by car

    Finnegan's Live Music Irish Pub, an Irish pub offering live music performances.

    Practical information

    The concierge’s wordFor an easy, lively evening, head to Finnegan's Live Music Irish Pub: a good pick if you fancy a drink with live music.

  • Katmandu ParkTourist attraction

    2.4 km · 4 min by car

    Katmandu Park, an amusement park offering various attractions and shows for the whole family.

    Practical information

    The concierge’s wordFor a playful family break, head to Katmandu Park when you feel like enjoying rides and shows without overthinking the plan.

  • Plage de MagalufTourist attraction

    2.6 km · 5 min by car

    Magaluf beach, a popular seaside destination known for its water activities and lively atmosphere.

    Practical information

    The concierge’s wordFor a lively seaside break, head to Magaluf Beach if you’re in the mood for water activities and a vibrant atmosphere.

  • Magaluf GalleryArt gallery

    3.1 km · 5 min by car

    Art gallery located 3,065 meters away, showcasing various contemporary works.

    Practical information

    The concierge’s wordFor a cultural break in Mallorca, this contemporary art gallery suits a calm visit solo or as a pair.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Puerto PortalsMarina

    1.3 km · 15 min walk

    Puerto Portals, a marina providing facilities for yachts and water activities.

    Practical information

    The concierge’s wordFor a waterside break, Puerto Portals is well suited to a stroll around the marina and the atmosphere of nautical activities.

  • Sallès Hotels Marina PortalsGarden

    1.9 km · 3 min by car

    Sallès Hotels Marina Portals, a hotel 1890 meters away, providing a pleasant setting for relaxation.

    Practical information

    The concierge’s wordFor a green break, this garden offers a pleasant setting to slow down between two parts of your day.

  • Puerto CalanovaMarina

    4.8 km · 8 min by car

    Puerto Calanova, a marina providing facilities for boats and water activities.

    Practical information

    The concierge’s wordFor a waterside break, Puerto Calanova suits a quiet moment between the marina atmosphere and nautical activities.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Does the hotel have parking?

    Yes, a private parking is available on site, with electric car charging stations and complimentary valet service, with on-site parking charged at €35 per day.

  • What are the check-in and check-out times at The St. Regis Mardavall Mallorca Resort?

    Check-in starts at 3 PM and check-out is possible until 12 PM, subject to the hotel's policies and the timings communicated at the time of booking.

  • Can I check in early?

    Early check-in may be offered depending on hotel occupancy; it is recommended to request it in advance at the reception or concierge.

  • Does the hotel offer late check-out and under what conditions?

    Late check-out may be granted based on availability and may incur additional charges, to be confirmed directly with the reception on the same day.

  • Is the hotel reception open 24/7 for late arrivals?

    The reception and concierge service are available 24/7, allowing for night arrivals and continuous assistance during the stay.

Location & Access

  • Where exactly is The St. Regis Mardavall Mallorca Resort located in Mallorca?

    The hotel is located at Carretera Palma-Andratx 19, 07181 Costa d’en Blanes, on the south-west coast of Mallorca, near Portals Nous and Palma.

  • What is the distance between the hotel and the airport?

    The distance to Palma de Mallorca Airport is approximately 20 km, which is about a 16 to 22-minute drive depending on traffic.

  • How far is the hotel from Portals Nous and the centre of Palma?

    The hotel is about 1.2 km from the centre of Portals Nous and around a fifteen-minute drive from the centre of Palma, providing easy access to major sites.

  • What are the most convenient ways to reach the hotel from Palma Airport?

    Palma Airport can be accessed by taxi, rental car, or private transfer, with the journey mainly taking the Ma-1 road towards Costa d’en Blanes.

  • Are airport transfers offered?

    Paid private transfers can be arranged upon request between the airport and the hotel; booking is recommended prior to arrival.

Rooms & Amenities

  • How many rooms and suites does The St. Regis Mardavall Mallorca Resort offer?

    The establishment has 125 rooms and suites, spread across several Mediterranean-style buildings with large private terraces.

  • What amenities can be found in the hotel rooms?

    Rooms generally offer a balcony or terrace, marble bathroom, air conditioning, minibar, safe, flat-screen TV, and premium bedding, with garden or sea views depending on the category.

  • What is the approximate size of the rooms and suites?

    Standard rooms offer approximately 56 m² and suites start from around 66 m², depending on the reserved category.

  • Is The St. Regis Mardavall Mallorca Resort considered a luxury hotel?

    The hotel is rated 5-star luxury and belongs to the St. Regis brand, within the Marriott International portfolio, positioned in the luxury hospitality sector.

  • Is room service available day and night in the rooms?

    A 24-hour room service is offered, allowing guests to order meals and drinks to their room at any time.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel, with access provided especially to Marriott Bonvoy members and in common areas and rooms.

  • What services are generally included in the room rate?

    Access to the fitness centre, pools, and some basic wellness facilities is generally included in the stay, depending on the hotel's policy.

  • Is breakfast included in the room rate at St. Regis Mardavall?

    Breakfast may be included depending on the rate chosen; some packages include a full breakfast as part of the room price.

  • What types of concierge services are available for guests?

    Concierge service, 24-hour reception, and valet service are offered to all guests, with some additional services charged according to demand.

  • What services are available for an additional fee at the hotel?

    Spa services, massages, beauty treatments, babysitting, transfers, and certain activities are offered at an additional cost, to be booked in advance if possible.

Dining

  • What type of breakfast is offered?

    A buffet breakfast is offered, highly rated by guests, with a varied international and local selection.

  • What restaurants are available at The St. Regis Mardavall Mallorca Resort?

    The hotel has three on-site restaurants: Mar Sea Club, Terra, and Es Fum, offering Mediterranean, international, and gourmet cuisine.

  • What are the opening hours of the restaurants and breakfast service?

    The exact service hours for breakfast, lunch, and dinner vary by season and restaurant; they are indicated on-site and at check-in. Please contact the concierge to confirm the day's arrangements.

  • Are children's menus or special options (gluten-free, vegetarian) available?

    The hotel offers family-friendly options and can generally accommodate specific dietary requests, provided the team is informed in advance.

  • Is Es Fum a highly-rated gourmet restaurant and is a reservation required?

    Es Fum is a gourmet restaurant in the hotel, regularly mentioned in luxury press for its refined cuisine and elegant setting. Please contact the concierge to confirm the day's arrangements.

Spa & Wellness

  • What facilities and services does the spa at The St. Regis Mardavall Mallorca Resort offer?

    The spa area offers an indoor pool, sauna, hammam, hot tub, facial and body treatments, massages, and various wellness therapies.

  • Is a fitness centre or gym accessible to hotel guests?

    A fitness centre with modern equipment, fitness classes, and possibly personal training is available for guests, sometimes with paid options.

  • What types of treatments and massages can be booked at the hotel spa?

    The spa offers a wide range of massages, beauty treatments, therapies, and rituals, some of which can be booked as packages over several days.

  • Do children have access to the spa facilities and the indoor pool?

    Access to certain areas of the spa may be subject to age restrictions or specific hours for children, depending on the day's policy. Please contact the concierge to confirm the day's arrangements.

Activities & Leisure

  • Does the hotel have a pool?

    The hotel has several outdoor pools, some of which are family-friendly and suitable for children, as well as pools associated with the kids' club.

  • What leisure activities are offered on-site or nearby the hotel?

    The establishment offers various activities, including a games room, bike rental, fitness classes, nearby golf, water sports, and entertainment, sometimes at an additional cost.

  • How far is the nearest beach from The St. Regis Mardavall Mallorca Resort?

    The beach is approximately 250 metres from the hotel, allowing quick access to the seaside on foot.

Family & Kids

  • Does the hotel have a kids' club or supervised activities for children?

    A kids' club with dedicated pools, a playground, and a children's activity programme is available, making the establishment particularly suitable for families.

  • Is The St. Regis Mardavall Mallorca Resort recommended for a family stay?

    The hotel is popular with families, offering spacious rooms, children's pools, and suitable services, as reflected in traveller reviews.

  • Can we arrange a babysitting service during our stay at the hotel?

    Childcare services can be arranged through the hotel or licensed providers, upon prior request and at an additional cost. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel provide baby cots or extra beds for children in the room?

    Baby cots and sometimes extra beds may be provided, with specific conditions for sharing beds and potential supplements depending on the children's ages.

Pets

  • Are pets allowed at The St. Regis Mardavall Mallorca Resort?

    Pets are allowed, with a maximum of two per room, up to 11 kg each, subject to a non-refundable fee of approximately €75 per pet per night.

  • What are the conditions and restrictions for bringing a dog to the hotel?

    Small dogs that meet the weight limit can stay in certain rooms, subject to the hotel's pet policy conditions.

  • Are guide dogs or assistance animals admitted without charge at St. Regis Mardavall?

    Assistance animals are accepted without additional fees or specific documentation, in accordance with the establishment's policy.

Accessibility

  • Is the hotel suitable for people with reduced mobility?

    The establishment has elevators, accessible entrances, and services such as valet parking for wheelchair-equipped vehicles, improving accessibility.

  • Is access to the pools possible for wheelchair users?

    Certain facilities allow for a sloped entry or assisted device access into the hotel's pools, to facilitate access for wheelchair users.

  • Can people with disabilities stay with their assistance animal without complex formalities?

    Assistance animals are accepted free of charge and without documentation, making it easier for people with disabilities to stay.

Billing & Policies

  • Does the hotel have smoking rooms or is it entirely non-smoking?

    The rooms are non-smoking and the establishment is declared smoke-free, with outdoor areas designated for smokers, in accordance with the hotel's policy.

  • Is a deposit or guarantee required when booking at the St. Regis Mardavall?

    A credit card guarantee is generally required, with sometimes a deposit of 30% of the stay requested no later than 30 days before arrival depending on certain rates.

  • What is the hotel's cancellation policy?

    The cancellation policy varies depending on the rate type and period; some stays can be cancelled free of charge up to a certain date, while others are non-refundable.

  • Are there any local taxes to pay?

    A local tourist tax is payable on site, not included in the displayed price, with the exact amount specified at the time of booking or check-in.

  • What payment methods are accepted at The St. Regis Mardavall Mallorca Resort?

    Payment methods include cash and major credit cards, with the possibility of contactless payment and via compatible mobile applications.

  • What is the average price range for a night at the St. Regis Mardavall depending on the season?

    Room rates vary depending on the season, room type, and demand, with a typical range observed of approximately 462 to 1,642 dollars for a standard room.

Sustainability

  • Which group or hotel chain does The St. Regis Mardavall Mallorca Resort belong to?

    The hotel belongs to the St. Regis brand of Marriott International, an international hotel chain positioned in the upscale and luxury segment.

  • Does the hotel implement specific actions regarding sustainability or ecology?

    Initiatives may exist regarding water, energy, and waste management, in accordance with the standards of luxury hotels of large chains. Contact the concierge to confirm the current practices.

  • Do the facilities and services of the St. Regis Mardavall comply with international standards of environmental responsibility?

    The hotel's facilities include a spa, pools, activities, and services aimed at prolonging the lifespan of the establishment and reducing its impact, according to international standards. Please contact the concierge to confirm the details for the day.

  • Is the St. Regis Mardavall part of a sustainability initiative led by Marriott International?

    Marriott Group communicates its overall sustainability goals for its brands, including St. Regis, which involve reducing carbon footprint and better resource management. Please contact the concierge to confirm the details for the day.

The Concierge answers — The St. Regis Mardavall Mallorca Resort

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Palma de Mallorca Airport and The St. Regis Mardavall Mallorca Resort?

    The concierge can organise a private or limousine transfer to or from Palma de Mallorca Airport, with personalised welcome according to your flight schedule. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a private driver for my transportation during my entire stay in Mallorca?

    The concierge can book taxis, VTCs or chauffeur-driven cars for Palma, Portals Nous, Puerto Portals or other points of interest on the island, at your desired time.

  • Can you help me rent a luxury car delivered directly to the hotel?

    The concierge can assist with the rental of a luxury car or SUV with delivery and collection directly at the hotel, through selected partners.

  • Can the concierge arrange a helicopter or private boat transfer from the hotel?

    The concierge can organise helicopter or private boat transfers around Mallorca, subject to availability and weather conditions.

Restaurant Reservations

  • Can you book a table at Es Fum or in the other restaurants of the St. Regis Mardavall?

    Reservations are made through the concierge, who can secure a table at Es Fum as well as in the Terra and Mar Sea Club restaurants, depending on availability for the day.

  • Can you recommend and book fine dining restaurants in Palma and the surrounding area?

    The concierge can recommend and book fine dining restaurants in Palma, Portals Nous or Puerto Portals according to your culinary preferences and time constraints.

  • Is it possible to arrange a private romantic dinner with a sea view from the hotel?

    The concierge can organise private romantic dinners or tables with a sea view, in coordination with the hotel's dining teams.

Spa Bookings

  • How can I book a treatment or massage at the spa of The St. Regis Mardavall Mallorca Resort?

    Spa treatment reservations at the Arabella spa are made through the concierge, who can suggest time slots and wellness rituals tailored to your needs.

  • Can you create a personalised spa programme over several days during my stay?

    The concierge can organise multi-day spa packages and wellness sessions combining massages, facial treatments, and access to thermal facilities.

  • Is it possible to book a couples massage or wellness ritual?

    The concierge can book simultaneous treatments for couples or friends, with double rooms and possible special attentions, subject to availability.

Excursions & Cultural Visits

  • Can you organise a private guided tour of Palma and its cathedral from the hotel?

    The concierge can organise private guided tours of Palma, the La Seu cathedral, and the old town, with a French or English-speaking guide.

  • Is it possible to book a day trip to the Serra de Tramuntana from the hotel?

    The concierge can offer tailor-made excursions to the Serra de Tramuntana, Valldemossa, Sóller, or Deià with a private driver and guide if desired.

  • Can you help me charter a yacht or a private boat to explore the coast of Mallorca?

    The concierge can arrange yacht or private boat outings from nearby marinas, with crew and customised coastal itineraries.

Special Occasions

  • Can you organise a romantic surprise in the room for a wedding anniversary?

    The concierge can coordinate special room decorations with flowers, champagne, and amenities for anniversaries, honeymoons, or marriage proposals.

  • Is it possible to organise a small private reception or cocktail for a special occasion at the hotel?

    The concierge can assist in organising private events, small receptions, or celebration dinners within the hotel, in coordination with the events team.

  • Can you recommend a photographer or musicians for a celebration at the hotel?

    The concierge can assist in finding a professional photographer, musicians, or other service providers to capture an event at the St. Regis Mardavall.

Shopping & Luxury Services

  • Can you organise a luxury shopping session with a personal shopper in Palma or Puerto Portals?

    The concierge can offer a personal shopper service in the luxury boutiques of Palma or Puerto Portals, with transfers arranged from the hotel.

  • Can you recommend luxury boutiques and art galleries near the hotel?

    The concierge can recommend jewellers, watchmakers, art galleries, and high-end fashion brands nearby, according to your preferences and budget.

  • Is it possible to have flowers, gifts delivered, or use a tailoring service during my stay?

    The concierge can arrange an express laundry service, alterations, or delivery of premium flowers and gifts directly to your room.

Family Activities

  • Can you tell me about the children's activities and babysitting options available at the St. Regis Mardavall?

    The concierge can provide information on the kids' club hours, daily activities, and any babysitting services offered by the hotel or approved providers.

  • Can you recommend family-friendly activities and excursions near the hotel?

    The concierge can recommend water parks, zoos, aquariums, and family-friendly beaches nearby, with transfer arrangements if necessary.

  • Is it possible to arrange swimming lessons or private sports activities for my children?

    The concierge can book private swimming lessons or sports activities for children, depending on the partnerships in place at the hotel.

Personalized Experiences

  • Can you design a customised programme to discover the best of Mallorca in a few days?

    The concierge can create tailored itineraries combining gastronomy, culture, hidden beaches, and villages, depending on the length of your stay.

  • Is it possible to book a wine tasting or a private bodega tour from the hotel?

    The concierge can organise exclusive experiences such as wine tastings in bodegas, private finca tours, or Majorcan cooking classes.

  • Can you arrange a private yoga session or sports coaching during my stay at the St. Regis Mardavall?

    The concierge can book private wellness activities such as yoga, pilates, or personalised training, either within the hotel or outdoors.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits