Skip to main content
MC

The gallery

Hotel gallery

10 photos

5★ · Londres

The Resident Soho

10 Carlisle St, London W1D 3BR, Royaume-Uni, Londres

4.74.7/51,248 reviews · Google rating
  • In the heart of Soho
  • Central address in a peaceful setting
  • Member of Small Luxury Hotels of the World
  • Easy access to London’s main attractions

Hotel 5-star in Londres, in the heart of Londres, featuring Small Luxury Hotels of the World membership, refined atmosphere and central location.

Where is The Resident Soho in London, and what can you reach on foot?

The Resident Soho is in the heart of London, in Soho, with a central setting slightly removed from the busiest streets.

The West End is within walking distance. The British Museum and the National Gallery are also about nine minutes away on foot.

Does The Resident Soho serve breakfast and have a bar?

Yes, the hotel offers breakfast service. It also has an on-site bar.

For the rest of the day, the concierge can direct you to Soho addresses that fit your plans and preferred timing.

Is Soho a good area to stay in London?

Soho suits travellers who want to get around mostly on foot between theatres, museums, cafés, shopping and meetings.

The area stays lively in the evening. The Resident Soho lets you enjoy that centrality, then return to a calmer atmosphere.

A word from the Concierge

The Resident Soho through the Concierge's eyes

Located in the heart of London, The Resident Soho is a 5★ hotel that embodies the charm of the Soho district. This property, a member of Small Luxury Hotels of the World, offers a welcoming and refined atmosphere. Its central location allows easy access to major city attractions while enjoying a tranquil setting.

What sets this hotel apart is its commitment to quality service and attention to detail. Guests appreciate the elegance of the common areas and the warmth of the welcome. The overall atmosphere invites relaxation while being close to the city's vibrancy.

Before you go, know that the hotel suits both couples and business travelers. The proximity to public transport makes getting around easy. Consider visiting during the shoulder seasons to avoid crowds while enjoying pleasant weather.

_My tip from the Concierge: remember to book in advance for local activities, as the best options fill up quickly._

Why choose The Resident Soho?

The Resident Soho is an exceptional address in Londres, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • In the heart of Soho
  • Central address in a peaceful setting
  • Member of Small Luxury Hotels of the World
  • Easy access to London’s main attractions
  • Suited to couples and business travellers

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

In the press

Distinctions & affiliations

Labels & distinctions
Small Luxury Hotels of the World

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 00:00
Check-out
Until 11:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 10 Carlisle St, London W1D 3BR, Royaume-Uni

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 1,248 reviews

5/5mayer mayer

I really really enjoy this hotel. I was here for about a week. The stuff is lovely though. I feel like I’m in a private apartment I come in and out the stuff is there if I need them they clean the room every day when I…

5/5Julien Pi

Although our stay at The Resident Soho has been short, it has been truly wonderful. I would like to give a special shout-out to the reception team for being so kind, welcoming, and helpful throughout our stay. A very…

5/5Thomas Ravn

We stayed at The Resident Soho for three nights and came away with a very positive impression overall. The standout for us was genuinely the reception team. Before we had even arrived, they proactively reached out to…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 9 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • British MuseumMuseum

    713 m · 9 min walk

    Museum a nine-minute walk away, showcasing a vast collection of historical and cultural artifacts.

    Practical information

    The concierge’s wordA 9-minute walk away, the British Museum offers an ideal cultural break between appointments or a good option when London weather turns changeable.

  • National GalleryArt gallery

    768 m · 9 min walk

    Art gallery a nine-minute walk away, featuring a vast collection of European works from the 13th to the 19th century.

    Practical information

    The concierge’s wordA 9-minute walk away, the National Gallery makes an ideal cultural break in late morning or before dinner if you enjoy European art.

  • Palais de BuckinghamCultural landmark

    1.6 km · 19 min walk

    Buckingham Palace, the official residence of the British monarchy, accessible within a few minutes by car.

    Practical information

    The concierge’s wordFor a cultural break in London, head to Buckingham Palace, the official residence of the British monarchy, just a short drive away.

  • London EyeTourist attraction

    1.6 km · 20 min walk

    London Eye, an iconic Ferris wheel offering panoramic views of the city.

    Practical information

    The concierge’s wordTo take in London at a glance, treat yourself to a ride on the London Eye and its panoramic views, ideal for a contemplative break.

  • Big BenCultural landmark

    1.7 km · 20 min walk

    Cultural landmark 1.7 km away, known for its iconic clock and neo-Gothic architecture.

    Practical information

    The concierge’s wordFor a classic London interlude, head to Big Ben: its iconic clock and neo-Gothic architecture make it a great stop for a photo walk.

  • Abbaye de WestminsterChurch

    1.8 km · 3 min by car

    Religious building 1780 meters away, known for its Gothic architecture and historical significance.

    Practical information

    The concierge’s wordFor a cultural break in London, Westminster Abbey lends itself well to a visit focused on Gothic architecture and history.

  • Cathédrale Saint-Paul de LondresChurch

    2.5 km · 4 min by car

    St. Paul's Cathedral, an iconic religious building in London, accessible within a few minutes by transport.

    Practical information

    The concierge’s wordFor a contemplative break in London, St Paul’s Cathedral offers a spiritual and architectural landmark, easily reached within minutes by transport.

  • Tate ModernArt gallery

    2.5 km · 4 min by car

    Art gallery located 2.5 km away, showcasing modern and contemporary artworks.

    Practical information

    The concierge’s wordPerfect for a cultural break if you’re in the mood for modern and contemporary art during your stay in London.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Trafalgar SquareSquare

    861 m · 10 min walk

    Trafalgar Square, an iconic square in London, often bustling with public events and gatherings.

    Practical information

    The concierge’s wordTo feel London in motion, swing by Trafalgar Square when you want to catch the atmosphere of public gatherings and events.

  • Hyde ParkPark

    2.2 km · 4 min by car

    Hyde Park, a large London park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a green break, head to Hyde Park when you feel like stretching your legs and catching your breath between plans.

  • Sky GardenGarden

    3.5 km · 6 min by car

    Sky Garden, a landscaped garden providing panoramic views of London.

    Practical information

    The concierge’s wordFor a calm break with London at your feet, head to Sky Garden when you’re craving air, greenery, and panoramic views.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • HarrodsDepartment store

    2.6 km · 5 min by car

    Department store in London, offering a wide range of luxury products and renowned brands.

  • Camden MarketMarket

    3.1 km · 5 min by car

    Market in Camden, offering a variety of food products and handmade items.

  • Borough MarketMarket

    3.2 km · 5 min by car

    Market located 3,189 meters away, offering a variety of food products and local specialties.

Places to visit nearby

The sights, landmarks and walks I recommend around The Resident Soho — each place has its own detailed guide.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What time can I check in at The Resident Soho?

    Check-in generally starts from mid-afternoon. Please contact the concierge to confirm the arrangements for the day.

  • What is the latest check-out time at The Resident Soho hotel London?

    Check-out is in the late morning, the exact time may vary depending on the date and type of booking. Please contact the concierge to confirm the arrangements for the day.

  • Can I leave my luggage at the hotel before check-in or after check-out?

    Luggage storage is usually possible before check-in and after check-out, subject to availability. Please contact the concierge to confirm the arrangements for the day.

  • Can I do an early check-in?

    Early check-in may sometimes be offered depending on room availability and the type of rate booked. Please contact the concierge to confirm the arrangements for the day.

  • Is it possible to exchange money at the reception of The Resident Soho?

    The hotel does not have a currency exchange desk; banks and exchange offices are numerous in the Soho area just a few minutes' walk away.

Location & Access

  • Where is The Resident Soho hotel located in London?

    The Resident Soho is located at 10 Carlisle Street, in the Soho area, London W1D 3BR, in the heart of the West End and in close proximity to shops, bars, and restaurants.

  • Is Soho a nice area to stay in London?

    The Soho area is central, lively, and renowned for its restaurants, theatres, and bars. It is generally appreciated by travellers for its nightlife and proximity to attractions.

  • How can I access The Resident Soho by tube or public transport?

    Several West End tube stations are within walking distance of the hotel, making it easy to access London's main tourist sites. Please contact the concierge to confirm the arrangements for the day.

  • Are airport transfers offered?

    Private transfers can be arranged upon request via the concierge, but the hotel does not offer a regular shuttle service to the airport. Please contact the concierge to confirm the arrangements for the day.

  • What is the distance between the hotel and the airport?

    The distance varies depending on the airport: Heathrow, Gatwick, Stansted, or Luton are accessible by public transport or taxi in approximately 45 to 90 minutes. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel have parking?

    The hotel does not have private parking on site. Public or paid parking is available in the Soho and West End area.

Rooms & Amenities

  • How are the rooms at The Resident Soho hotel London in terms of comfort?

    The rooms at The Resident Soho are contemporary, varying in size depending on the category, and generally feature a comfortable bed and a private bathroom.

  • What types of rooms and suites are available at The Resident Soho?

    The establishment offers compact single and double rooms as well as more spacious suites, allowing guests to choose according to their budget and desired space.

  • Do the rooms have a kitchenette or a kitchen area?

    Many rooms are equipped with a small kitchenette featuring a sink, mini-fridge, and microwave, allowing for the preparation of simple snacks.

  • Are the rooms at The Resident Soho quiet despite being located in the heart of Soho?

    The rooms are generally well soundproofed, which limits noise from the corridor and the street despite the hotel's central location.

Included Services

  • Is Wi-Fi available in the hotel?

    High-speed Wi-Fi is available throughout the hotel and in the rooms, usually included at no extra charge for guests.

  • Is a daily housekeeping service provided during the stay at The Resident Soho hotel?

    Daily housekeeping of the rooms is provided, with towel changes and replenishment of toiletries according to the establishment's standards.

  • Is the reception at The Resident Soho open continuously day and night?

    The reception is open 24 hours a day with staff available for welcoming, assistance, and tourist information.

  • What services are included for guests (luggage storage, tourist information, etc.)?

    A luggage storage service, tourist advice, and sometimes offers of snacks or drinks in the room may be provided, depending on the type of booking.

Dining

  • Does The Resident Soho hotel restaurant offer on-site dining services?

    The hotel does not have a full restaurant or bar on site; guests benefit from numerous dining establishments located around Carlisle Street and in Soho.

  • What type of breakfast is offered?

    Breakfast is generally served in the form of trays or baskets by an external partner or in-room, with simple continental options. Please contact the concierge to confirm the arrangements for the day.

  • Are there good restaurants and pubs in the immediate vicinity of The Resident Soho?

    Cafés, pubs, and restaurants are just a short walk from the hotel, offering a wide range of international and British cuisines around Soho.

  • Does The Resident Soho hotel have an on-site bar for drinks?

    The Resident Soho does not have a bar inside the hotel, but Soho's nightlife offers a large number of bars within walking distance.

Spa & Wellness

  • Does The Resident Soho offer a spa or gym in the hotel?

    The hotel does not have a spa, sauna, steam room, or fitness room; no wellness facilities are offered on-site.

  • Does the hotel have a swimming pool?

    No swimming pool is available at The Resident Soho, either indoor or outdoor, due to the urban and compact layout of the establishment.

  • Is it possible to book treatments or massages near The Resident Soho hotel London?

    Wellness treatments can be booked at external spas located in central London through the concierge or directly by guests. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer wellness activities such as yoga or fitness classes?

    The Resident Soho does not offer a structured wellness programme on-site, but the staff can recommend nearby fitness and yoga centres in Soho.

Activities & Leisure

  • What activities and attractions are easily accessible from The Resident Soho location?

    The location in the heart of Soho allows for easy walking access to West End theatres, Oxford Street shops, and central London attractions.

  • Does the hotel organise activities or entertainment for guests on-site?

    No internal entertainment programme is organised at the hotel; leisure activities mainly rely on the cultural and nightlife offerings of the area.

  • Is it easy to enjoy London theatres and museums from The Resident Soho hotel?

    Guests can quickly reach museums, galleries, and performance venues, and the reception is happy to provide outing advice based on interests.

  • Does the hotel sometimes offer special deals or packages to explore London?

    Packages or special offers may be available at certain times, particularly for extended stays. Please contact the concierge to confirm the details of the day.

Family & Kids

  • Are The Resident Soho rooms suitable for family stays with children?

    The rooms are more suited for couples or solo travellers, with some categories able to accommodate families with one child depending on the configuration and available beds.

  • Can the hotel provide a baby cot or equipment for toddlers?

    Baby cots can be provided in certain rooms, subject to availability and compatibility with the room configuration. Please contact the concierge to confirm the details of the day.

  • Are there specific services or facilities for children at the Resident Soho hotel London?

    There is no children's club or dedicated play area available on the premises; family activities mainly take place outside in London.

Pets

  • Are pets allowed at The Resident Soho?

    The hotel accepts certain pets upon request and under specific conditions, possibly with a cleaning fee. Please contact the concierge to confirm the details of the day.

  • Are there specific restrictions for bringing a dog to the Resident Soho hotel?

    A specific policy governs the presence of animals in the rooms to ensure peace and hygiene; the type and size of the animal may be limited. Please contact the concierge to confirm the details of the day.

Accessibility

  • Is The Resident Soho hotel accessible to people with reduced mobility?

    The establishment has lifts to access the floors, but some rooms may be easier to access than others for people with reduced mobility.

  • Are there rooms specifically adapted for wheelchair users?

    Facilities such as grab bars or adaptations may be present in certain accessible bathrooms. Please contact the concierge to confirm the details of the day.

  • Are the common areas of the Resident Soho hotel London easy to navigate with a walker or a stroller?

    The common areas are generally compact due to the city centre building, which may limit certain movements for individuals with specific needs.

Billing & Policies

  • What payment methods are accepted to settle my room at The Resident Soho hotel?

    Payment for stays is generally made by credit card, with possible pre-authorisation upon arrival. Cash may be accepted within certain limits according to the hotel policy.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate booked (flexible or non-refundable) and the booking channel. Please contact the concierge to confirm the terms for the day.

  • Are there any local taxes to pay?

    A local tax or municipal charge may be included or added according to current regulations and the type of booking. Please contact the concierge to confirm the terms for the day.

  • Does the hotel require a deposit or pre-authorisation upon arrival?

    A deposit or pre-authorisation on a card may be requested upon arrival to cover any extras during the stay.

  • Which hotel group does The Resident Soho belong to and how many hotels do they have?

    The Resident group operates several hotels in London and Liverpool, with a focus on compact, well-located urban establishments.

Sustainability

  • Does The Resident Soho hotel have a sustainability or eco-friendly approach?

    The establishment does not highlight a detailed environmental programme, but common practices include waste reduction and energy control in the rooms.

  • Can I choose not to have the towels changed daily at The Resident Soho hotel London?

    Towels can be reused upon request to limit water and detergent consumption, according to the information left in the room.

  • Does the hotel make efforts to reduce plastics and waste in the rooms?

    The toiletries and room items are sometimes provided in reduced or refillable packaging to limit single-use plastics.

  • Does staying at The Resident Soho location help reduce car journeys in London?

    The central location encourages walking or using public transport, which helps to reduce the carbon footprint of stays.

The Concierge answers — The Resident Soho

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Heathrow or Gatwick to The Resident Soho?

    The concierge can organise a private transfer by car or minivan between The Resident Soho and the main London airports, with personalised greeting and timings tailored to the flight.

  • Can the concierge advise me on the best public transport route from the station to the hotel?

    The concierge can recommend the fastest routes by tube, train, and bus to major stations such as St Pancras, Victoria, or Waterloo, and can book a taxi if necessary.

  • Is it possible to book a morning taxi to the airport through the hotel concierge?

    Taxi or ride-hailing reservations are made through the concierge, who can schedule morning departures and check travel times in real-time.

  • Can you help me rent a car for a few days during my stay at The Resident Soho?

    The concierge can arrange car rental with delivery nearby the hotel and provide parking instructions in the Soho area.

  • Can the concierge arrange a transfer suitable for a wheelchair?

    It is recommended to contact the concierge to organise an accessible transfer (ramp, adapted vehicle) from the airport or station for individuals with reduced mobility.

Restaurant Reservations

  • Can you book me a dinner at a good restaurant in Soho within walking distance of the hotel?

    The concierge can recommend and book nearby restaurants for experiencing the culinary scene of Soho, from casual bistros to more upscale dining.

  • Can the concierge suggest a restaurant with many vegetarian options near The Resident Soho?

    Reservations are made through the concierge, who is familiar with restaurants offering vegetarian, vegan, or gluten-free options in the area.

  • Is it possible to arrange a romantic dinner for a wedding anniversary near the hotel?

    The concierge can organise a romantic meal with a specific table, desired time, and possibly a small cake or special attention.

  • Can you help secure a last-minute reservation at a popular restaurant in central London?

    It is recommended to go through the concierge to attempt to secure a last-minute table at the highly sought-after restaurants in Soho.

Spa Bookings

  • Can the concierge arrange a massage at a spa near The Resident Soho?

    The concierge can book a slot at a partner spa just minutes from the hotel for body or facial treatments.

  • Can you book me a half-day at a spa with sauna and hammam in London?

    Reservations are made through the concierge, who can arrange a complete spa experience including sauna, hammam, and treatments at an external establishment.

  • Can the concierge recommend a spa suitable for pregnant women near the hotel?

    It is recommended to contact the concierge to find a spa offering treatments suitable for pregnant women and to check availability.

Excursions & Cultural Visits

  • Can you book a guided tour of Soho and the West End theatres departing from the hotel?

    The concierge can organise a walking tour of Soho and the West End with an English or French-speaking guide, subject to availability.

  • Can the concierge book tickets for the London Eye or museums with priority access?

    Reservations are made through the concierge, who can obtain skip-the-line tickets for certain major museums and attractions in London.

  • Is it possible to organise a day trip outside London from The Resident Soho?

    The concierge can arrange a day trip to sites such as Windsor or Oxford with transport included from the hotel.

Special Occasions

  • Can you organise an in-room surprise with flowers and champagne for a birthday?

    The concierge can arrange for flowers, a bottle of champagne, or chocolates to be delivered to the room to celebrate a birthday or special occasion.

  • Can the concierge help decorate the room to celebrate a child's birthday?

    It is recommended to contact the concierge to prepare simple room decorations (balloons, card) before a festive arrival, subject to possibilities.

  • Is it possible to hire a photographer for a couple's photo shoot near the hotel?

    The concierge can suggest and book a local photographer for a photo shoot in the Soho area.

Shopping & Luxury Services

  • Can you advise me on a high-end shopping session near The Resident Soho?

    The concierge can indicate the best shopping addresses around Soho and can arrange, upon request, a personal shopping session at a department store.

  • Can the concierge suggest interesting designer boutiques in Soho?

    The concierge's recommendations include designer boutiques, bookstores, and iconic concept stores in the area.

Family Activities

  • Can you recommend activities to do with children from The Resident Soho?

    The concierge can suggest child-friendly activities in London and assist with booking tickets for family attractions.

  • Can the concierge help find a babysitting service for an evening?

    Reservations are made through the concierge, who can arrange a babysitting service via an approved external provider, subject to availability.

Personalized Experiences

  • Is it possible to request a tailored programme to explore Soho on foot from the hotel?

    The concierge can create a personalised walking itinerary around the hotel based on your interests: culture, shopping, gastronomy, or nightlife.

  • Can the concierge book a unique workshop or class in London during my stay?

    It is recommended to contact the concierge to organise a class or workshop (cocktails, cooking, theatre) in the area, depending on available offerings.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits