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5★ · New York

The Plaza Hotel

768 5th Ave, New York, NY 10019, États-Unis, New York

4.54.5/56,761 reviews · Google rating
  • Facing Central Park since 1907
  • Listed New York City Landmark
  • Architecture by Henry J. Hardenbergh
  • 282 rooms and suites, including 102 suites

5-star hotel in New York, United States, in the heart of New York, featuring Central Park views, the Champagne Bar and Landmark status.

Why is The Plaza Hotel New York so famous?

The Plaza faces Central Park on Fifth Avenue and has done so since 1907. That position gives it a rare presence in New York.

The hotel is a designated New York City Landmark. Its architecture by Henry J. Hardenbergh matters as much as its address.

How much is a room per night at The Plaza Hotel New York?

Rates vary by season, room or suite category, and outlook. Central Park-facing options also affect the budget.

For a useful comparison, check your exact dates and preferred room type. The concierge can also guide you towards the most suitable setup.

Does The Plaza Hotel New York have restaurants and a bar?

Yes. The hotel has three dining options, including The Palm Court, The Champagne Bar, and 24-hour in-room dining.

The Palm Court suits afternoon tea as well as evening service. The Champagne Bar is the clearest choice for a drink overlooking Fifth Avenue.

A word from the Concierge

The Plaza Hotel through the Concierge's eyes

People come here for one simple reason: to keep New York at a comfortable distance while never losing sight of it. The Plaza does this better than most, having faced Central Park since 1907. This detail changes everything. You are not in an interchangeable Midtown hotel, but at a New York City Landmark with a significant presence in the urban landscape. Designed by Henry Janeway Hardenbergh, its influence is still palpable. Inside, one key detail stands out: 282 rooms, including 102 suites. It is spacious enough to accommodate the hustle and bustle, yet structured enough to help you maintain your bearings if you establish your routines well. In the evening, The Champagne Bar remains the most prominent spot. The promised view of Fifth Avenue and the Pulitzer Fountain immediately gives you a sense of the city's pulse. More tranquil, The Palm Court fulfills its role with afternoon tea and a distinctly separate evening service. If you are primarily seeking a well-oiled New York experience, complete with the 111SKIN spa, 24-hour room service, and valet parking, this is where The Plaza becomes truly appealing.

Why choose The Plaza Hotel?

The Plaza Hotel is an exceptional address in New York, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • Facing Central Park since 1907
  • Listed New York City Landmark
  • Architecture by Henry J. Hardenbergh
  • 282 rooms and suites, including 102 suites
  • The Champagne Bar on Fifth Avenue
  • Views over Fifth Avenue and the Pulitzer Fountain

Rooms & suites

The hotel at a glance

Services & amenities

Dining

2
  • Bar
  • Afternoon tea

Services

3
  • 24-hour concierge
  • Valet parking
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Business & events

4
  • Business centre
  • Meeting rooms
  • Private events
  • Ballroom

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service
  • Wedding services

Restaurants & bars

3 on-site dining venues.

  • The Palm Court

    Tea room

    Highlights

    • Classic American fare
    • serving afternoon tea and an evening service complimented by an elegant bar and craft cocktail program
    Practical information

    The concierge’s wordAt The Palm Court, slip in for afternoon tea for the room’s elegance, then linger into the evening service with a well-chosen cocktail.

  • The Champagne Bar

    Bar

    Highlights

    • Enjoy the world’s finest wines, champagnes, caviar and other indulgences while overlooking Fifth Avenue and the famous Pulitzer Fountain.
    Practical information

    The concierge’s wordSettle into The Champagne Bar for a glass of champagne or wine overlooking Fifth Avenue and the famous Pulitzer Fountain.

  • In-Room Dining

    Highlights

    • Available daily, 24 hours
    Practical information

    The concierge’s wordIf you’d rather stay in your room, In-Room Dining is available 24/7, every day, with the kind of flexibility that truly helps.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
1907 (Wikidata)
Architect
Henry Janeway Hardenbergh (Wikidata)
Heritage designations
New York City Landmark, inscrit au Registre national des lieux historiques, National Historic Landmark (Wikidata)

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancellation/prepayment policies vary by room type and provider.

Pets

Pets are welcome at no extra charge.

A water bowl, food bowl and doggy bed will be supplied to make life comfortable for you and your furry companion. Dogs are the only pets allowed access into the hotel, with a maximum weight of 25lbs permitted.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 768 5th Ave, New York, NY 10019, États-Unis

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 6,761 reviews

5/5R S

Iconic place of New York, you can just visit it like a museum, there are two shops one for "Home alone" with Heroes clothes that you can buy, and another for all who adores books "Éloïse at Plaza Hotel" a great…

5/5Lisa Ramos zuniga

Eat dirk pay in full ejoy in out doors f7n ride good naps #$%.& much Love!!

5/5Jennifer Winthurst

The staff and the hotel are superb! The staff are so helpful. Jose and Erica were the two that stood out to me. We did the Home Alone 2 experience. Wow. It included a 4 hour limo ride to all the hot spots, and our…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 9 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Museum of Modern ArtTourist attraction

    451 m · 5 min walk

    Modern art museum a five-minute walk away, showcasing artworks from the 20th century to the present day.

    Practical information

    The concierge’s wordA 5-minute walk away, the Museum of Modern Art offers an ideal cultural break between plans, with works from the 20th century to today.

  • Cathédrale Saint PatrickChurch

    688 m · 8 min walk

    Religious building an eight-minute walk away, known for its neo-Gothic architecture.

    Practical information

    The concierge’s wordFor a quiet break between appointments, head to St. Patrick's Cathedral, an 8-minute walk away, and take in its neo-Gothic architecture.

  • Radio City Music HallTourist attraction

    703 m · 8 min walk

    Concert hall an eight-minute walk away, known for its diverse shows and events.

    Practical information

    The concierge’s wordAn 8-minute walk away, Radio City Music Hall makes an easy evening outing if you’re in the mood for a show close to the hotel.

  • Top of The RockObservation deck

    727 m · 9 min walk

    Observation deck a nine-minute walk away, providing a panoramic view of New York City.

    Practical information

    The concierge’s wordFor a skyline break 9 minutes on foot away, head to Top of The Rock when you want to take in New York at a glance.

  • Rockefeller CenterHistoric landmark

    751 m · 9 min walk

    Historical landmark a nine-minute walk away, known for its iconic architecture and cultural events.

    Practical information

    The concierge’s wordFor an urban break 9 minutes on foot away, head to Rockefeller Center for its iconic architecture and the atmosphere of its cultural events.

  • Grand Central TerminalHistoric landmark

    1.3 km · 16 min walk

    Grand Central Terminal, a historic train station 1348 meters away, is a major transportation hub in New York.

    Practical information

    The concierge’s wordHandy if you want to pair a historic stop with smooth travel across New York, especially when planning a full day out.

  • SUMMIT One VanderbiltTourist attraction

    1.4 km · 17 min walk

    Tourist attraction 1.4 km away, featuring panoramic views of the city from its observation decks.

    Practical information

    The concierge’s wordFor a city break with a view, head to SUMMIT One Vanderbilt when you feel like rising above New York.

  • Muséum américain d'histoire naturelleMuseum

    1.9 km · 3 min by car

    Museum an eighteen-minute walk away, dedicated to natural history and science.

    Practical information

    The concierge’s wordAn 18-minute walk away, this museum makes a lovely break if you’re in the mood for natural history and science between plans.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Times SquareSquare

    1.2 km · 14 min walk

    Times Square, a landmark plaza known for its vibrant atmosphere and bright screens.

    Practical information

    The concierge’s wordTo feel New York’s energy, head to Times Square in the evening: the lively atmosphere and bright screens create a very urban interlude.

  • Bryant ParkPark

    1.4 km · 17 min walk

    Bryant Park, an urban park featuring green spaces and recreational activities.

    Practical information

    The concierge’s wordFor a green break between plans, Bryant Park offers an easy setting to unwind or enjoy a bit of outdoor leisure.

  • Central ParkPark

    2.1 km · 4 min by car

    Central Park, a vast green space in the heart of New York, ideal for walking and enjoying nature.

    Practical information

    The concierge’s wordFor a green break in the heart of New York, Central Park is well suited to a quiet stroll or a moment close to nature.

  • High LinePark

    3.2 km · 5 min by car

    High Line, an elevated urban park providing green space and walking paths.

    Practical information

    The concierge’s wordFor a green city break, head to the High Line: its elevated walkway is ideal for a peaceful stroll.

  • Little IslandPark

    3.9 km · 7 min by car

    Little Island, a floating park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a green break between plans, Little Island offers a pleasant pause for a short walk by the water.

  • Washington Square ParkPark

    4.2 km · 7 min by car

    Washington Square Park, an urban park featuring green spaces and facilities for recreation.

    Practical information

    The concierge’s wordFor a break between plans, Washington Square Park gives you a green pause and a few facilities to unwind in the heart of New York.

Places to visit nearby

The sights, landmarks and walks I recommend around The Plaza Hotel — each place has its own detailed guide.

Around the hotel

Our full New York guide

A concise editorial framework for discovering New York through its districts, landmarks, hotels, museums and seasons.

Read the New York guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is The Plaza Hotel New York located exactly?

    The Plaza Hotel is located at 768 Fifth Avenue, at the corner of Central Park South, in the heart of Midtown Manhattan.

  • What is the distance between the hotel and the airport?

    The Plaza is approximately 25 km from JFK Airport, 28 km from Newark, and 15 km from LaGuardia; travel time varies depending on traffic.

  • How to get to The Plaza Hotel from the main airports in New York?

    From JFK, Newark or LaGuardia, access is via taxi, private car, shuttle or public transport to Midtown Manhattan, in front of The Plaza Hotel entrance.

  • Is The Plaza Hotel well located for visiting New York on foot?

    The Plaza is located opposite Central Park and on Fifth Avenue, about 1.4 km from the centre of Manhattan according to KAYAK.

Arrival & Departure

  • What are the check-in and check-out times at The Plaza Hotel?

    Check-in is generally possible from 3:00 PM and check-out until 12:00 PM according to information from major booking sites.

  • Can I check in early?

    Early check-in may sometimes be granted depending on room availability and may incur additional charges. Contact the concierge to confirm the day's arrangements.

  • Does the hotel offer late check-out?

    Late check-out may be offered subject to availability, with possible additional charges depending on the desired time. Contact the concierge to confirm the day's arrangements.

  • How does the check-in process work upon arrival at The Plaza Hotel New York?

    Check-in takes place at the main reception of The Plaza, where keys and information about available services are provided.

  • Are airport transfers offered?

    Airport transfers can be arranged by the hotel or concierge, by taxi, private car, or limousine, for a fee.

  • Does the hotel have parking?

    Parking with valet service is mentioned by some travel sites, with fees separate from the room rate.

Rooms & Amenities

  • What types of rooms and suites are available at The Plaza Hotel New York?

    The Plaza offers double, triple, suite, quadruple and family rooms, suitable for different types of stays.

  • What amenities can be found in a standard room at The Plaza?

    Rooms generally feature free Wi-Fi, flat-screen TV, air conditioning, minibar and room service according to major travel sites.

  • Do the suites at The Plaza offer a view of Central Park?

    Some suites offer views of Central Park or Fifth Avenue, with larger spaces and more personalised amenities depending on the categories.

  • What bathroom amenities are offered in the rooms at The Plaza?

    The Plaza features marble bathrooms, premium bath products, and laundry services for an additional fee.

  • Why is The Plaza Hotel New York considered an iconic hotel?

    The Plaza is managed by Fairmont and is part of the Accor group, with an iconic history linked to its architecture and its location facing Central Park.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is generally available for free in the rooms and common areas, with sufficient bandwidth for multiple devices.

  • Is access to the fitness centre included for guests of The Plaza?

    The Plaza offers a fitness centre that is open continuously, accessible to guests, with various fitness equipment.

  • Does The Plaza Hotel offer 24-hour room service?

    Room service is available 24 hours a day, allowing guests to order meals and drinks directly to their room, with separate billing.

  • Is there a laundry service available at The Plaza New York?

    Laundry and dry cleaning services are offered, charged per item, with delivery times typically on the same day or the next day.

Dining

  • What type of breakfast is offered?

    The Plaza primarily served an American breakfast, often à la carte, at the Palm Court or the Champagne Bar, with paid full options.

  • What restaurants are available at The Plaza Hotel New York?

    The Plaza includes the Palm Court and the Champagne Bar, as well as a Food Hall offering American cuisine and various specialties.

  • What do customers think about the breakfast at The Plaza Hotel?

    Breakfast at The Plaza is rated as average to fair by some guests, with typical prices ranging from about 25 to 60 USD depending on the dishes.

  • Can you have breakfast at the Palm Court of The Plaza?

    The Palm Court serves breakfast and dinner, while the Champagne Bar offers drinks and light cuisine; both are located within the hotel.

Spa & Wellness

  • Does the hotel have a spa or wellness centre?

    The Plaza has a spa and wellness centre with sauna, massages, relaxation area and steam baths, accessible for a fee.

  • Is there a gym at The Plaza Hotel New York?

    A fitness centre is available, with fitness equipment and access generally included for guests.

  • Does The Plaza offer specific spa or wellness packages?

    Spa and wellness packages may be offered including treatments, massages and access to facilities, with advance booking recommended.

  • Does the hotel have a swimming pool?

    The Plaza does not mention a swimming pool among its amenities on major booking sites; it is very likely that the hotel does not have a pool.

Activities & Leisure

  • What leisure activities are offered at The Plaza Hotel New York?

    The Plaza offers evening entertainment, concerts, shows, happy hour and bike rentals among its activities, sometimes for a fee.

  • Can one easily enjoy Central Park from The Plaza Hotel?

    The location facing Central Park allows for many walks, jogging and outdoor activities directly from the hotel.

  • Does The Plaza offer shopping options on-site or nearby?

    Luxury boutiques and shopping options are accessible from the hotel, notably in and around the Plaza Food Hall.

  • Are there concerts or shows organised at The Plaza or nearby?

    Concerts and shows may be offered in the hotel or nearby, with information available through the concierge.

Family & Kids

  • Is The Plaza Hotel suitable for a family stay in New York?

    The Plaza offers quadruple and family rooms, allowing accommodation for multiple people, depending on the reserved categories.

  • What activities can be done with children near The Plaza?

    Family activities and bike rentals are available in the immediate vicinity, notably around Central Park.

  • Does the hotel provide equipment for babies or young children?

    The Plaza can provide cots or specific equipment for younger guests, subject to availability. Please contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at The Plaza Hotel?

    Pets are accepted at The Plaza according to Expedia, under certain conditions and possible fees.

  • What are the conditions for bringing a pet to The Plaza Hotel New York?

    The acceptance of pets is subject to restrictions on size, type of animal, and possible additional fees. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer special services for pets?

    Specific services may be available for pets (bowls, beds) depending on the room category and current policies. Please contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is The Plaza hotel accessible to people with reduced mobility?

    The Plaza has elevators serving all floors and step-free entrances allowing access for people with reduced mobility.

  • Are there wheelchair-accessible rooms at The Plaza?

    Some rooms are adapted with specific facilities for disabled guests, according to luxury hotel standards. Please contact the concierge to confirm the arrangements for the day.

  • Are the common areas of the Plaza easily accessible?

    The common areas, restaurants, and elevators are generally designed to facilitate movement for guests with reduced mobility.

Billing & Policies

  • What is the average cost of a night at The Plaza Hotel New York?

    Room rates vary greatly depending on the category and season; offers may start around 850 to 1,000 EUR per night and rise to several thousand euros.

  • Why can the room prices at The Plaza be so high?

    The price of rooms depends on the type (suite, standard room, family) and the period, with high season being more expensive than low season.

  • What is the hotel's cancellation policy?

    The cancellation policy varies depending on the rate chosen (flexible or non-refundable) and the booking channel. Please contact the concierge to confirm the terms of the day.

  • Are there any occupancy taxes to pay?

    Occupancy taxes and service fees may be added to the room rate, in accordance with New York regulations and the hotel's policies.

  • Is a security deposit required at check-in at The Plaza Hotel?

    The Plaza generally requests a credit card hold upon arrival to cover extras, minibar, and additional services during the stay.

Sustainability

  • Does The Plaza Hotel have any environmental or sustainable initiatives in place?

    Sustainability measures may include energy saving, awareness of linen reduction, and the use of responsible products, in accordance with the standards of major hotel groups. Please contact the concierge to confirm the terms of the day.

  • Are there sustainable or vegetarian breakfast options at The Plaza Hotel?

    The Plaza may offer vegetarian or diet-specific breakfast options, particularly through the menus of Palm Court and Food Hall.

  • Does staying at The Plaza New York help limit motorised travel?

    The Plaza's location allows for easy walking or biking, which can reduce the use of vehicles during the stay.

The Concierge answers — The Plaza Hotel

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a luxury transfer between The Plaza Hotel and JFK or Newark?

    The concierge can organise a private transfer in a limousine or high-end vehicle between The Plaza Hotel and New York airports. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to have a private driver for the day departing from the Plaza?

    The concierge can book a private driver for the entire duration of the stay, with a vehicle suitable for the number of passengers and luggage. Contact the concierge to confirm the arrangements for the day.

  • Can the Plaza concierge book a helicopter transfer to the airport?

    The concierge can arrange a helicopter transfer between Manhattan and the main airports, with pick-up from the hotel. Contact the concierge to confirm the arrangements for the day.

  • Can you guarantee a taxi or SUV at a specific time for my departure?

    It is recommended to go through the concierge to book a taxi or SUV at a fixed time for an early morning or late evening flight. Contact the concierge to confirm the arrangements for the day.

  • How can transport be arranged for a group of 10 people from The Plaza Hotel?

    The concierge can offer suitable transport solutions for groups, including minibuses or vans with drivers departing from the Plaza. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you secure a table at a fine dining restaurant near the Plaza?

    Reservations are made through the concierge to guarantee a table at fine dining restaurants near Central Park and Fifth Avenue.

  • Is it possible to plan a romantic dinner with a view of Central Park through the concierge?

    The concierge can organise a romantic dinner with a view of Central Park at a partner establishment or within the hotel, subject to availability.

  • Can the concierge book a family restaurant near The Plaza New York?

    The concierge can recommend and reserve family-friendly restaurants with children nearby The Plaza Hotel.

  • Can you book a highly sought-after brunch in New York during my stay at the Plaza?

    Reservations are made through the concierge for popular brunches in Midtown, including at the Palm Court, subject to availability.

  • Can the Plaza concierge organise a meal with specific dietary requirements?

    The concierge can coordinate special menus, gluten-free or vegan, with internal or external restaurants according to needs.

Spa Bookings

  • Can you arrange a full spa treatment during my stay at The Plaza?

    The concierge can book slots at The Plaza Hotel's spa and wellness centre for facials, massages, and relaxation packages.

  • Is it possible to book a couples massage at The Plaza Hotel?

    Reservations are made through the concierge for couples massages at the hotel spa, subject to therapist availability.

  • Can the concierge arrange a hair or makeup service before an evening event?

    The concierge can recommend and book high-end beauty or hair services at partner salons near The Plaza.

  • Can you plan a wellness programme over several days during my stay?

    It is recommended to contact the concierge to organise a multi-day wellness programme including spa, fitness, and nutrition around The Plaza Hotel.

Excursions & Cultural Visits

  • Is it possible to book a private museum tour from The Plaza Hotel?

    The concierge can arrange private tours of major museums in New York, with a French or English-speaking guide upon request.

  • Can you organise a guided tour of Central Park starting from The Plaza?

    The concierge can organise a guided walking tour of Midtown and Central Park departing from the hotel.

  • Can the concierge at The Plaza obtain tickets for a Broadway show?

    Reservations are made through the concierge for Broadway tickets, prioritising the best available categories.

  • Can you arrange a limousine tour of New York for my family?

    The concierge can offer limousine or SUV tours to explore the main neighbourhoods of New York with a driver-guide.

Special Occasions

  • Is it possible to prepare a romantic surprise in my suite at The Plaza?

    The concierge can organise personalised room decorations for an anniversary or marriage proposal, including flowers and champagne.

  • Can you help me organise a private reception within The Plaza Hotel?

    The concierge can coordinate the organisation of a small private event within the spaces of The Plaza Hotel, subject to availability.

  • Can the concierge arrange for a birthday cake to be delivered to the room?

    The concierge can organise a personalised cake and room service to celebrate a birthday during the stay.

Shopping & Luxury Services

  • Can you organise a personal shopping session on Fifth Avenue?

    The concierge can arrange a personalised shopping session with a stylist in the luxury boutiques on Fifth Avenue near the Plaza.

  • Can the concierge secure private appointments at nearby jewellery houses?

    The concierge can recommend and arrange visits to jewellery stores and luxury houses around the hotel, with dedicated appointments.

Family Activities

  • Can you suggest activities for children near The Plaza Hotel?

    The concierge can plan activities for children around Central Park and in family-friendly museums, with optimised timings.

Personalized Experiences

  • Is it possible to prepare a personalised programme to explore New York from the Plaza?

    The concierge can create a customised itinerary in New York including gastronomy, culture, shopping, and moments at the Plaza, according to the client's preferences.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits