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5★ · Los Olivos

The Inn at Mattei’s Tavern, Auberge Resorts Collection

2350 Railway Ave, Los Olivos, CA 93441, États-Unis, Los Olivos

4.64.6/5214 reviews · Google rating
  • In Los Olivos, in the heart of wine country
  • Part of Auberge Resorts Collection
  • Selected for Condé Nast Traveler’s 2025–2026 Gold List
  • Set among surrounding landscapes and vineyards

Hotel 5-star in Los Olivos, at the heart of the region, featuring a warm atmosphere, natural integration and wine country getaways.

Where should you stay in Los Olivos to explore the vineyards on foot?

The Inn at Mattei’s Tavern suits a stay focused on Los Olivos wine country.

Several wine addresses are within walking distance, including Saarloos and Sons, Taste of Santa Rita Hills, Torettis Family Vineyard and Solminer Wine Company.

What is The Inn at Mattei’s Tavern known for?

The property is known for its setting in the Santa Ynez Valley and its calm, retreat-like atmosphere among the vineyards.

It also works well as a practical base for tastings and wine-country itineraries arranged by the concierge.

Can you dine on site at The Inn at Mattei’s Tavern?

Yes. The hotel offers several on-site options, including a restaurant, bar, breakfast service and a more relaxed poolside venue.

The Tavern, Felix Feed & Coffee, Gin’s Tap Bar and The Shed cover meals, coffee, drinks and lighter breaks without going out.

A word from the Concierge

The Inn at Mattei’s Tavern, Auberge Resorts Collection through the Concierge's eyes

Located in Los Olivos, United States, The Inn at Mattei’s Tavern is part of the Auberge Resorts Collection. This 5★ hotel is situated in a region known for its picturesque landscapes and vineyards. The property offers a warm and inviting atmosphere, ideal for a peaceful getaway. It seamlessly integrates into its natural surroundings, providing a unique experience for visitors.

What sets this hotel apart is its selection in the Condé Nast Traveler Gold List 2025-2026. This recognition reflects its commitment to excellence and quality service. Travelers appreciate the authenticity of the experience as well as the modern comfort offered. The hotel aims to be both a relaxing retreat and a starting point for exploring the surrounding wine region.

Before you go, know that the atmosphere is suitable for couples and travelers seeking tranquility. It is an ideal place for romantic getaways or relaxing retreats. The spring and summer seasons are particularly pleasant for enjoying outdoor activities.

_My tip from the Concierge:_ book your stay in advance, especially during peak season, to secure your experience at this sought-after hotel.

Why choose The Inn at Mattei’s Tavern, Auberge Resorts Collection?

The Inn at Mattei’s Tavern, Auberge Resorts Collection is an exceptional address in Los Olivos, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • In Los Olivos, in the heart of wine country
  • Part of Auberge Resorts Collection
  • Selected for Condé Nast Traveler’s 2025–2026 Gold List
  • Set among surrounding landscapes and vineyards
  • Peaceful retreat with a warm, welcoming feel

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

4 on-site dining venues.

  • The Tavern

    Restaurant

    Highlights

    • Amerikanisch
    • braised abalone finished with abalone liver mousse over mushroom confit in white miso butter
    Practical information

    The concierge’s wordAt The Tavern, go straight for the braised abalone, finished with abalone liver mousse over mushroom confit in white miso butter.

  • Felix Feed & Coffee

    Tea room

    Highlights

    • European-style coffee bar and bakery
    • serving freshly baked goods, homemade sodas and all-day breakfasts
    Practical information

    The concierge’s wordFor an easy, well-judged break, head to Felix Feed & Coffee: a European-style coffee bar and bakery with homemade sodas and all-day breakfasts.

  • Gin’s Tap Bar

    Bar

    Chef: Gin Lung Gin
    Chef: Gin Lung Gin

    Highlights

    • Asian inspired
    • celebrating Asian inspired influences throughout
    Practical information

    The concierge’s wordFor a drink at the bar, head to Gin’s Tap Bar: Gin Lung Gin’s touch gracefully celebrates Asian-inspired influences throughout.

  • The Shed

    Highlights

    • Mediterranean-inspired
    • serves a Mediterranean-inspired, laid-back yet finely-tuned poolside menu
    Practical information

    The concierge’s wordAt The Shed, settle in poolside for a Mediterranean-inspired moment that feels laid-back yet perfectly tuned.

In the press

Distinctions & affiliations

Labels & distinctions
Forbes Travel Guide Five-Star
Rankings
Condé Nast Traveler Gold List

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 12:00

Cancellation

7 days prior to arrival date or penalty charged

Free cancellation up to 168 hours before arrival

Pets

Pets are welcome at no extra charge.

Pet Amenities Available, Pet Services Available, Additional Fee for Pets

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 2350 Railway Ave, Los Olivos, CA 93441, États-Unis

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 214 reviews

1/5Christine Baird

The hotel is charming, but definitely not worth the price. We waited so long for an order of French fries at the pool bar, that we just canceled it as we were leaving the pool area. We had a reservation in the Tavern…

5/5Linda Laxson

We have stayed here twice now and this Inn does not disappoint. We arrive and don't have to get back into our car until we leave. We can walk into the quaint town for shopping, dining and wine tasting. Staying on…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 3 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • St Mark's-in-the-ValleyChurch

    121 m · 1 min walk

    Religious building just a minute's walk away, providing a space for reflection and contemplation.

    Practical information

    The concierge’s wordA 1-minute walk away, St Mark's-in-the-Valley offers a quiet pause for reflection and contemplation, ideal for catching your breath between plans.

  • Saarloos and SonsTourist attraction

    185 m · 2 min walk

    Winery just two minutes' walk away, offering tours to explore the winemaking process.

    Practical information

    The concierge’s wordA 2-minute walk away, Saarloos and Sons offers an easy wine-focused break if you feel like discovering the winemaking process.

  • Taste of Santa Rita HillsTourist attraction

    239 m · 3 min walk

    Wine bar three minutes' walk away, featuring a selection of wines from the Santa Rita Hills wine region.

    Practical information

    The concierge’s wordA 3-minute walk away, settle in at Taste of Santa Rita Hills for a glass and a relaxed introduction to the region’s wines.

  • Torettis Family VineyardTourist attraction

    287 m · 3 min walk

    Winery three minutes' walk away, offering tours to explore the winemaking process.

    Practical information

    The concierge’s wordA 3-minute walk away, Torettis Family Vineyard offers a relaxed break to discover the winemaking process on a tour.

  • Solminer Wine CompanyTourist attraction

    311 m · 4 min walk

    Winery a four-minute walk away, providing a visit experience centered around wine production.

    Practical information

    The concierge’s wordA 4-minute walk away, Solminer Wine Company offers an easy break focused on wine production, ideal for a visit without a car.

  • Dreamcôte Wine Co.Tourist attraction

    326 m · 4 min walk

    Winery a four-minute walk away, providing an experience of discovering local wines.

    Practical information

    The concierge’s wordA 4-minute walk away, Dreamcôte Wine Co. offers an easy break to discover local wines without straying far from the hotel.

  • Stolpman Vineyards - Tasting RoomTourist attraction

    351 m · 4 min walk

    Wine tasting room a four-minute walk away, providing an experience to explore local wines.

    Practical information

    The concierge’s wordA 4-minute walk away, this tasting room makes a lovely break to discover local wines without straying far from the hotel.

  • Ballard AdobesHistoric landmark

    1.5 km · 18 min walk

    Historical landmark a fifteen-minute walk away, showcasing the traditional architecture of the area.

    Practical information

    The concierge’s wordA 15-minute walk away, Ballard Adobes offers a peaceful break to take in the region’s traditional architecture, ideal in the early morning or late afternoon.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Los Olivos Corner ParkPark

    278 m · 3 min walk

    Park three minutes' walk away, ideal for relaxing and enjoying nature.

    Practical information

    The concierge’s wordA 3-minute walk away, Los Olivos Corner Park offers a nature-filled pause, ideal for unwinding between plans or starting the day quietly.

  • Stolpman Great Places Roadside Picnic SpotGarden

    2.4 km · 4 min by car

    Outdoor picnic area, perfect for enjoying nature and relaxing.

    Practical information

    The concierge’s wordPerfect for a green break in Los Olivos: slip in during the day if you're in the mood for nature and relaxation.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What time are check-in and check-out scheduled at The Inn at Mattei’s Tavern, Auberge Resorts Collection?

    Check-in is generally scheduled from the afternoon, with a morning departure time, according to Auberge Resorts standards. Please contact the concierge to confirm the day's arrangements.

  • Can I check in early?

    Early check-in may be granted depending on room availability on the day of your arrival. Please contact the concierge to confirm the day's arrangements.

  • Is it possible to request a late check-out at The Inn at Mattei’s Tavern?

    A late check-out is possible upon request, depending on hotel occupancy and sometimes for an additional fee. Please contact the concierge to confirm the day's arrangements.

  • How does the arrival and check-in process work at the reception?

    Check-in takes place at the inn's reception located in the heart of the estate, where staff will assist you to your room or cottage. Please contact the concierge to confirm the day's arrangements.

  • Does the hotel provide assistance with luggage upon arrival and departure?

    Luggage can be handled upon arrival and departure by the staff, with assistance to the rooms and cottages. Please contact the concierge to confirm the day's arrangements.

Location & Access

  • Where is The Inn at Mattei’s Tavern, Auberge Resorts Collection located in Los Olivos?

    The Inn at Mattei’s Tavern is located at 2350 Railway Avenue, Los Olivos, in the heart of the Santa Ynez Valley in Santa Barbara County.

  • What is the distance between the hotel and the airport?

    The hotel is located approximately 30 miles from Santa Barbara, 125 miles from Los Angeles, and 300 miles from San Francisco.

  • How do I get to The Inn at Mattei’s Tavern from Santa Barbara or Los Angeles?

    Access is primarily by car from Santa Barbara or Los Angeles, along the roads of the Santa Ynez Valley, with on-site parking available.

  • Are airport transfers offered?

    Airport transfers can be arranged upon request through the concierge, with private car or other suitable service. Please contact the concierge to confirm the day's arrangements.

  • Is the hotel close to the centre of Los Olivos and the tasting rooms?

    The inn is within walking distance of the centre of Los Olivos, making it easy to reach tasting rooms and shops.

Rooms & Amenities

  • How many rooms and cottages does The Inn at Mattei’s Tavern offer?

    The property has approximately 67 rooms and cottages, in a boutique hotel spirit within the historic estate.

  • What is the style and level of equipment of the rooms at Mattei’s Tavern?

    The rooms and cottages are decorated in a chic Craftsman style, with modern amenities, premium bedding, and well-appointed bathrooms.

  • Are there rooms with a terrace or private garden at the inn?

    Some rooms feature terraces or private gardens, which are particularly appreciated by guests travelling with pets.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is accessible in the rooms and common areas, in accordance with the standards of the Auberge Resorts brand. Please contact the concierge to confirm the details for the day.

  • Is the property completely non-smoking?

    The rooms are non-smoking, and the entire estate is declared entirely non-smoking.

Included Services

  • Does the hotel have parking?

    Private parking is available on the estate for guests staying at the inn, suitable for arrivals by car.

  • Is daily housekeeping included in the stay?

    Daily housekeeping and room maintenance services are included, in accordance with the standards of a luxury Auberge resort.

  • What leisure services are included in the room rate?

    Some services such as access to the outdoor pool and activities on the estate may be included or subject to fees. Please contact the concierge to confirm the details for the day.

  • Does the hotel offer concierge and trip planning services?

    Concierge services and reservation assistance are offered to organise transfers, activities, and restaurants.

Dining

  • What type of breakfast is offered?

    Breakfast is offered at the property, featuring a menu inspired by the local cuisine of the valley. Please contact the concierge to confirm the details for the day.

  • Does the hotel have an on-site restaurant and bar for guests?

    The inn features a restaurant and bars showcasing creative cuisine, highly rated by guests.

  • Does the menu at Mattei’s Tavern offer vegetarian or vegan options?

    Menus highlighting local produce are served at the restaurant, but are reportedly not very vegetarian-friendly according to some reviews.

  • What are the opening hours of The Tavern Los Olivos restaurant?

    The tavern restaurant is open for dinner and likely for lunch, with hours that may vary by season. Contact the concierge to confirm the day's details.

Spa & Wellness

  • What spa facilities are available at the Cottage at Mattei’s Tavern?

    An intimate spa called the Cottage offers two treatment rooms with baths and private facilities for treatments.

  • What types of treatments are offered at the spa of The Inn at Mattei’s Tavern?

    Massages and wellness treatments are offered at the spa, providing an experience closer to a day spa rather than a large resort spa.

  • Does the inn's spa offer a sauna, steam room, or full thermal area?

    The spa does not have a large thermal area with a sauna or steam room, as guests change directly in the treatment room.

  • Does the hotel have a pool?

    The hotel has a modern outdoor pool available on the grounds, appreciated by guests and well integrated into the scenery.

  • Is there a fitness room or yoga classes at the hotel?

    Rooms or spaces for yoga, meditation, or fitness may be offered as wellness activities. Contact the concierge to confirm the day's details.

Activities & Leisure

  • What relaxation activities are offered on the grounds of Mattei’s Tavern?

    Guests enjoy activities around the pool, landscaped paths, and experiences in the surrounding wine valley.

  • Does the hotel organise vineyard tours and tastings in the Santa Ynez Valley?

    Excursions to vineyards, wine tastings, and visits to villages such as Solvang or Santa Ynez can be arranged.

  • Can we discover the history of Mattei’s Tavern during our stay?

    The historic estate, formerly a stagecoach stop and Prohibition refuge, allows for activities centred around its heritage and architecture.

  • What outdoor activities are possible from the inn?

    The area offers hiking, cycling, and explorations of the valley landscapes for guests seeking outdoor experiences.

Family & Kids

  • Is the hotel suitable for family stays with children?

    Children are welcome and can enjoy the natural setting, although the inn does not offer a structured kids club.

  • Does the inn provide baby cots or equipment for toddlers?

    Baby cots or equipment for young children can be provided upon request, subject to availability. Please contact the concierge to confirm the arrangements for the day.

  • Are there family activities nearby The Inn at Mattei’s Tavern?

    The Los Olivos area offers family activities such as farm visits, walks, and explorations of nearby villages.

  • Do children have access to the pool and gardens of the estate?

    Children can enjoy the pool and outdoor spaces, under the supervision of their parents.

Pets

  • Are pets allowed at The Inn at Mattei’s Tavern, Auberge Resorts Collection?

    Pets are allowed in certain rooms or studios, with a specific policy for companion dogs.

  • What are the rules for moving around with your dog in the hotel and in Los Olivos?

    Pets must be kept on a leash in common areas, as the town of Los Olivos is very welcoming to dogs.

  • Are there additional fees for accommodating a pet at Mattei’s Tavern?

    Additional fees may apply for pet accommodation, depending on the room category and the size of the dog. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel provide specific amenities for pets?

    Bowls or accessories may be provided in pet-friendly rooms, subject to availability. Please contact the concierge to confirm the arrangements for the day.

Accessibility

  • Does the inn have rooms adapted for people with reduced mobility?

    Some rooms or common areas are on the same level and more easily accessible for people with reduced mobility.

  • Are common areas such as the restaurant and reception wheelchair accessible?

    Arrangements may be made for access to common areas, but they vary according to the historical buildings on the estate. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge advise on the overall accessibility of the estate before booking?

    The team can assist in organising stays for people with reduced mobility, taking into account the layout of the historic cottages. Contact the concierge to confirm the arrangements for the day.

  • Are the outdoor paths and access suitable for people with mobility difficulties?

    The estate's signage and lighting are designed to facilitate movement, but some paths may be uneven due to the historical nature. Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What is the hotel's cancellation policy?

    The hotel's cancellation policy depends on the type of rate, the season, and the booking conditions, whether online or through an agency. Contact the concierge to confirm the arrangements for the day.

  • Are there any occupancy taxes to pay?

    Are there any occupancy taxes to pay? Local taxes and service fees may be added to the room rate, according to California regulations.

  • Does The Inn at Mattei’s Tavern belong to a specific hotel chain?

    The hotel is part of the Auberge Resorts Collection, a luxury resort chain with its own pricing and service policies.

  • Is a security deposit required upon arrival at Mattei’s Tavern?

    Security deposits or pre-authorisations on credit cards may be requested upon arrival, according to the practices of the Auberge Collection. Contact the concierge to confirm the arrangements for the day.

  • Does the room rate include breakfast or dining credits?

    Some rates include breakfast or credits, while others are room-only. Contact the concierge to confirm the arrangements for the day.

Sustainability

  • Has the hotel been renovated with sustainability and heritage preservation principles in mind?

    The inn occupies a former stagecoach stop from the late 19th century, reimagined as a boutique resort, which often involves sustainability practices in the renovation.

  • Does the establishment prioritise local products in its dining?

    The location in the heart of the wine valley promotes short supply chains for part of the gastronomic offering, with local products highlighted.

  • What sustainable development actions are implemented in the daily management of the hotel?

    Waste reduction and energy-saving actions may be in place, particularly through the management of rooms and common areas. Contact the concierge to confirm the arrangements for the day.

  • How does Mattei’s Tavern preserve its built heritage while offering a modern resort?

    The conservation of historic buildings and original cottages is at the heart of the project, with an emphasis on enhancing the existing architecture rather than new construction.

The Concierge answers — The Inn at Mattei’s Tavern, Auberge Resorts Collection

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Santa Barbara Airport and The Inn at Mattei’s Tavern, Auberge Resorts Collection?

    The concierge can organise private transfers to and from Santa Barbara, Los Angeles, or other airports, depending on flight schedules. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a driver to visit the vineyards around Los Olivos?

    The concierge can arrange a driver for a day of tours in the Santa Ynez Valley, including wine tastings and scenic stops. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge coordinate a transfer from a train station or private helipad?

    Transfers can be arranged in advance for train stations and private helipads in the area, using premium cars or SUVs. Contact the concierge to confirm the arrangements for the day.

  • Can you help me rent a car and have it delivered directly to the hotel?

    It is recommended to ask the concierge for car rental options delivered to the hotel, suitable for the roads of the Santa Ynez Valley. Contact the concierge to confirm the arrangements for the day.

  • Can you book a taxi or ride-sharing service for my evening travel in the valley?

    The concierge can organise taxi or ride-sharing services for dinners and outings in nearby villages such as Santa Ynez or Solvang. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you reserve a table at Mattei’s Tavern restaurant for dinner?

    Reservations are made through the concierge for the tavern restaurant and popular tables in Los Olivos and Santa Ynez Valley. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge arrange a tasting menu at a restaurant in the valley?

    It is recommended to go through the concierge to secure tables with tasting menus at gourmet restaurants in the wine region. Contact the concierge to confirm the arrangements for the day.

  • Can you advise and book restaurants suitable for my dietary restrictions?

    The concierge can suggest restaurants that cater to vegetarian, vegan, or gluten-free diets and make the corresponding reservations. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to privatise a space at the restaurant for a group meal?

    Reservations for large tables or room privatisation for group meals are made through the concierge, subject to availability. Contact the concierge to confirm the arrangements for the day.

  • Can you prepare a gourmet picnic to take to the vineyards?

    The concierge can organise a gourmet picnic basket to take to the vineyards or surrounding hills. Contact the concierge to confirm the arrangements for the day.

Spa Bookings

  • How can a massage at the Cottage spa be booked during my stay?

    Treatments can be booked through the concierge for the Cottage spa, subject to availability and the type of treatment desired. Contact the concierge to confirm the arrangements for the day.

  • Can a couples spa treatment be arranged for a romantic occasion?

    The concierge can arrange couples treatments, massages, or wellness rituals specifically designed for couples. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to have a spa treatment directly in my room?

    Requests for in-room treatments or in certain suites should be directed to the concierge, subject to the availability of therapists. Contact the concierge to confirm the arrangements for the day.

Excursions & Cultural Visits

  • Can a day of vineyard tours with local wine tasting be arranged?

    The concierge can propose itineraries for visits to the wineries of the Santa Ynez Valley with tastings and cellar tours. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge organise a guided tour on the history of Mattei’s Tavern?

    It is recommended to consult the concierge to plan a historical guided tour tracing the past of Mattei’s Tavern as a stagecoach stop. Contact the concierge to confirm the arrangements for the day.

  • Can a day trip to Solvang or Santa Barbara be booked?

    The concierge can organise excursions to Solvang, Santa Barbara, and nearby villages with drivers or local guides. Contact the concierge to confirm the arrangements for the day.

Special Occasions

  • How can the concierge assist me in organising a wedding at The Inn at Mattei’s Tavern?

    The concierge can assist in the organisation of an on-site wedding, from scouting spaces to proposing menus and vendors. Contact the concierge to confirm the arrangements for the day.

  • Can a romantic setup in the room be prepared for a marriage proposal?

    It is possible to request a romantic decoration service in the room with flowers, candles, and champagne for an anniversary or a marriage proposal. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge organise a surprise birthday on-site?

    Birthdays and celebrations can be personalised with cakes, special menus, and entertainment, through the concierge. Contact the concierge to confirm the arrangements for the day.

Shopping & Luxury Services

  • Can you help me purchase local wines and have them shipped to my home?

    The concierge can recommend wineries and wine shops for purchasing local fine wines with arrangements for international shipping. Contact the concierge to confirm the arrangements for the day.

  • Does the concierge offer a private shopping service or personal stylist?

    It is recommended to inquire with the concierge about private shopping or personal stylist options in the Santa Barbara area. Contact the concierge to confirm the arrangements for the day.

  • Can you arrange a dry cleaning or alteration service for my formal outfits?

    The concierge can arrange high-end dry cleaning and alterations for evening or wedding attire. Contact the concierge to confirm the arrangements for the day.

Family Activities

  • What family activities can you organise for children in Los Olivos?

    The concierge can suggest child-friendly activities such as nature walks or visits to local farms. Contact the concierge to confirm the arrangements for the day.

  • Can you organise a family bike outing in the Santa Ynez Valley?

    Reservations are made through the concierge for family bike outings in the area and for renting equipment suitable for all ages. Contact the concierge to confirm the arrangements for the day.

Personalized Experiences

  • Can you create a customised tour of wineries based on my preferences?

    The concierge can create a tailored itinerary around the best wineries, according to your tastes and level of wine knowledge. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge organise a professional photo shoot on the estate and in the vineyards?

    It is possible to request a private photo shoot in the landscapes surrounding Mattei’s Tavern to capture a stay or celebration. Contact the concierge to confirm the arrangements for the day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

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    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

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      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

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        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
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        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

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        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

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        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

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        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

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        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

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