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5★ · New York

The Hotel Chelsea

222 W 23rd St, New York, NY 10011, États-Unis, New York

4.74.7/5656 reviews · Google rating
  • Landmark hotel opened in 1859
  • Historic architecture by Griffith Thomas
  • Address tied to New York’s artistic scene
  • Legacy of artists, writers and musicians

Hotel 5-star in New York, in the heart of New York, featuring Griffith Thomas architecture, artistic heritage and cultural atmosphere.

Why is The Hotel Chelsea New York so famous?

The Hotel Chelsea is known for its history, its 1859 architecture by Griffith Thomas, and its close ties to New York’s artistic life.

Over time, the address welcomed artists, writers and musicians. That legacy gives the stay a distinctly cultural atmosphere.

What happened to The Hotel Chelsea in New York?

Today, The Hotel Chelsea operates as an iconic five-star hotel in New York, combining contemporary comfort with a strong heritage identity.

Its history remains central to the stay, notably through the welcome, the 24-hour concierge, and tailor-made cultural itineraries.

What restaurants are at The Hotel Chelsea New York?

The hotel brings together several on-site restaurants and bars, with varied styles including French-American, Spanish, Japanese, Italian and cocktails.

Named venues include Cafe Chelsea, El Quijote, Hav & Mar, Al Coro, Noz 17, and the Lobby Bar.

A word from the Concierge

The Hotel Chelsea through the Concierge's eyes

The Hotel Chelsea, located in New York, is an iconic five-star hotel. Opened in 1859, it resides in a neighborhood rich in history and culture. This hotel attracts travelers seeking a unique experience, blending modern comfort with artistic heritage. The architecture by Griffith Thomas adds a historical touch to the overall ambiance.

What sets Hotel Chelsea apart is its artistic atmosphere and reputation. It has hosted numerous artists, writers, and musicians over the decades. This iconic venue is a true symbol of New York's creativity. Visitors appreciate the vibrant and inspiring atmosphere that permeates the hotel, making it a preferred choice for art and culture enthusiasts.

Before you go, know that Hotel Chelsea is well-suited for couples, solo travelers, and culture lovers. The ambiance is both welcoming and inspiring, ideal for those wishing to explore the city. Check local cultural events, as they enhance your stay experience.

_My tip from the Concierge: book a guided tour of nearby historical sites to dive into New York's fascinating history._

Why choose The Hotel Chelsea?

The Hotel Chelsea is an exceptional address in New York, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Landmark hotel opened in 1859
  • Historic architecture by Griffith Thomas
  • Address tied to New York’s artistic scene
  • Legacy of artists, writers and musicians
  • Atmosphere blending heritage and modern comfort

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

7 on-site dining venues, including 2 Michelin stars.

  • Cafe Chelsea

    Restaurant

    Highlights

    • French-American
    • a vibrant French–American bistro serving palatable all-day fare.
    Practical information

    The concierge’s wordFor an easy, lively break, head to Cafe Chelsea: this French-American bistro serves satisfying fare all day.

  • El Quijote

    Restaurant

    Highlights

    • Spanish
    • A century-old Spanish restaurant and cocktail lounge with an iconic, and slightly irreverent, past.
    Practical information

    The concierge’s wordFor a Spanish interlude with century-old charm, head to El Quijote: it has that slightly irreverent streak that makes for a memorable evening.

  • Japanese

    Restaurant

    Highlights

    • Japanese
    • An underground Japanese restaurant.
    Practical information

    The concierge’s wordFor a discreet interlude, slip into Japanese, Chelsea’s underground Japanese restaurant, perfect when you’re after a spot that feels set apart.

  • Hav & Mar

    Restaurant

    Chef: Marcus Samuelsson
    Chef: Marcus Samuelsson

    Highlights

    • Swedish and Ethiopian
    • combining “hav” ("ocean" in Swedish) and “mar” ("honey" in Amharic)
    Practical information

    The concierge’s wordAt Hav & Mar, let Marcus Samuelsson’s world guide you, with Swedish and Ethiopian notes in a name that already evokes ocean and honey.

  • Hotel Chelsea Lobby Bar

    Bar

    Highlights

    • a unique iteration of the pornstar martini that's far more than a drink; it is an experience.
    Practical information

    The concierge’s wordAt the Hotel Chelsea Lobby Bar, slip in for their singular take on the pornstar martini: here, it’s a true experience.

  • Al Coro

    2 Michelin stars

    Restaurant

    Chef: Melissa Rodriguez
    Chef: Melissa Rodriguez

    Highlights

    • Italian
    Practical information

    The concierge’s wordAt Al Coro, you’ve got a superb Italian table by Melissa Rodriguez, distinguished with two Michelin stars.

  • Noz 17

    Restaurant

    Chef: Junichi Matsuzaki
    Chef: Junichi Matsuzaki

    Highlights

    • Japanese/Sushi
    Practical information

    The concierge’s wordAt Noz 17, go for Chef Junichi Matsuzaki’s Japanese precision: a spot that feels just right when you’re in the mood for sushi.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are welcome at no extra charge.

Pets allowed on request. Charges may apply.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 222 W 23rd St, New York, NY 10011, États-Unis

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 656 reviews

5/5Bella Lu

I visited Hotel Chelsea for a Prada pop-up and had such a fun time exploring the space. The installation took over several rooms throughout the hotel, and it felt more like walking through an art exhibit than a…

5/5robert morfitt

We thoroughly enjoyed our recent stay at Hotel Chelsea. The location lends to easy navigation of NYC via the close proximity of many subway lines. The staff here were both courteous and helpful. The food, drink…

5/5Amber Cheek Francis

If you want a hotel that is going to cater to your every need and constantly be checking on your needs…this isn’t the place for you. If you like quiet opulence, excellent service when requested, and to feel like you…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 14 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Madison Square GardenTourist attraction

    745 m · 9 min walk

    Madison Square Garden, an iconic arena an eight-minute walk away, hosts various sports events and concerts.

    Practical information

    The concierge’s wordFor a sports night or a concert without the commute, head to Madison Square Garden, a 9-minute walk from the hotel.

  • Empire State BuildingHistoric landmark

    1.0 km · 13 min walk

    Historical landmark one kilometer away, known for its iconic architecture and significance in New York's history.

    Practical information

    The concierge’s wordIf you’re in the mood for a New York interlude, this historic landmark immerses you in the city’s iconic architecture and history.

  • VesselObservation deck

    1.1 km · 14 min walk

    Vessel, an architectural viewpoint a fourteen-minute walk away, providing a unique visual experience.

    Practical information

    The concierge’s wordFor an architectural visual break, head to Vessel, a distinctive viewpoint 14 minutes away on foot, ideal for shifting perspective.

  • SUMMIT One VanderbiltTourist attraction

    1.8 km · 3 min by car

    Tourist attraction 1.8 km away, featuring panoramic views of the city from its observation decks.

    Practical information

    The concierge’s wordFor a city break with a view, SUMMIT One Vanderbilt works well by day or at sunset if you feel like getting above it all.

  • Grand Central TerminalHistoric landmark

    1.9 km · 3 min by car

    Grand Central Terminal, a historic train station a nineteen-minute walk away, is a major transportation hub in New York.

    Practical information

    The concierge’s wordFor an urban interlude, head to Grand Central Terminal: this historic station drops you into New York’s rhythm.

  • Rockefeller CenterHistoric landmark

    2.2 km · 4 min by car

    Historical landmark located 2.2 km away, known for its iconic architecture and cultural significance.

    Practical information

    The concierge’s wordChoose Rockefeller Center for an urban break if you enjoy iconic architecture and places with real cultural significance.

  • Radio City Music HallTourist attraction

    2.2 km · 4 min by car

    Concert hall located 2.2 km away, known for its performances and musical events.

    Practical information

    The concierge’s wordFor an evening outing, Radio City Music Hall is a great pick if you're in the mood for a show or a music event in New York.

  • Cathédrale Saint PatrickChurch

    2.4 km · 4 min by car

    St. Patrick's Cathedral, an iconic religious building in New York, known for its neo-Gothic architecture.

    Practical information

    The concierge’s wordFor a quiet break, slip into St. Patrick’s Cathedral and take time to admire its neo-Gothic architecture.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • High LinePark

    779 m · 9 min walk

    Park a nine-minute walk away, providing an elevated green space above the city.

    Practical information

    The concierge’s wordA 9-minute walk away, the High Line offers a suspended green break above the city, ideal for catching your breath between appointments.

  • Little IslandPark

    1.2 km · 14 min walk

    Little Island, a floating park on the Hudson River, provides a unique green space for relaxation and strolls.

    Practical information

    The concierge’s wordFor a peaceful break, head to Little Island: this floating park on the Hudson is ideal for a stroll or a moment to unwind.

  • Washington Square ParkPark

    1.5 km · 18 min walk

    Washington Square Park, an urban park featuring green spaces and facilities for recreation.

    Practical information

    The concierge’s wordFor a green break between plans, head to Washington Square Park: an urban park that’s pleasant for unwinding or enjoying its leisure spaces.

  • Bryant ParkPark

    1.6 km · 19 min walk

    Bryant Park, an urban park featuring green spaces and recreational activities.

    Practical information

    The concierge’s wordFor a green break between plans, Bryant Park offers an easy setting to unwind or enjoy a little outdoor leisure time.

  • Times SquareSquare

    1.8 km · 3 min by car

    Times Square, an iconic plaza in New York, known for its vibrant atmosphere and bright screens.

    Practical information

    The concierge’s wordFor a taste of New York’s energy, head to Times Square when you’re in the mood for a lively urban break beneath bright screens.

  • Battery ParkPark

    4.9 km · 8 min by car

    Battery Park, an urban park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a green break in New York, Battery Park is well suited to a quiet stroll among green spaces and walking paths.

Places to visit nearby

The sights, landmarks and walks I recommend around The Hotel Chelsea — each place has its own detailed guide.

Around the hotel

Our full New York guide

A concise editorial framework for discovering New York through its districts, landmarks, hotels, museums and seasons.

Read the New York guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Activities & Leisure

  • Why is The Hotel Chelsea considered such a famous hotel in New York?

    The Hotel Chelsea is primarily known for its artistic and literary history, having hosted many famous writers, musicians, and artists since the late 19th century.

  • What has happened to The Hotel Chelsea in recent years and what is its current status?

    The hotel has been fully renovated and now operates as a luxury boutique hotel, while retaining its historical character and artistic atmosphere.

  • Are there ghost stories or haunted places associated with The Hotel Chelsea?

    The hotel is reputed to have inspired ghost stories and urban legends, but no specific supernatural presence is officially recognised or documented by the establishment.

  • What activities and points of interest are nearby The Hotel Chelsea?

    The Chelsea neighbourhood is vibrant, with numerous art galleries, the High Line, restaurants, and bars within walking distance from the hotel.

  • Does The Hotel Chelsea still offer an artistic and bohemian atmosphere like before?

    The hotel highlights its cultural history, and some parts of the establishment retain decorative elements reminiscent of the artists and writers who stayed there.

  • Have any well-known films or series been filmed at the Chelsea Hotel in New York?

    Several films and series have been filmed at the Chelsea over the decades, benefiting from its historic setting and artistic aura, but the detailed list varies by source.

Billing & Policies

  • According to recent reviews, is The Hotel Chelsea a good hotel to stay at in New York?

    Recent reviews mention comfortable rooms, attentive service, tasteful decor, and a unique atmosphere, making it a very good boutique hotel in New York.

  • The history of the Chelsea Hotel mentions famous deaths: does this impact the current security of the hotel?

    Tragic events have marked the history of the place, including the deaths of residents, but the renovated hotel now operates as a well-secured luxury establishment.

  • What is the hotel's cancellation policy?

    Cancellation conditions depend on the rate and booking platform; some rates are flexible, while others are non-refundable.

  • Are there any occupancy taxes to pay?

    Occupancy taxes and other local taxes generally add to the room rate, in accordance with New York regulations.

  • What is the average price level for a night at The Hotel Chelsea compared to other hotels in New York?

    Rates vary according to the season, room category, and demand, with The Hotel Chelsea positioned as a luxury boutique hotel in New York.

  • What payment methods are accepted and is there a security deposit required upon arrival?

    Major credit card payments are accepted, and a pre-authorisation or security deposit may be requested upon arrival.

Location & Access

  • Where is The Hotel Chelsea located exactly in New York?

    The Hotel Chelsea is located at 222 West 23rd Street, in the Chelsea neighbourhood of Manhattan, New York.

  • Is The Hotel Chelsea well served by the subway and New York public transport?

    The hotel is in close proximity to several subway stations in the Chelsea area, facilitating access to Times Square, Midtown, Downtown, and Brooklyn.

  • What is the distance between the hotel and the airport?

    The Hotel Chelsea is located in Manhattan, approximately 25 to 45 minutes by car from New York airports depending on traffic and the chosen airport.

  • How long does it take to reach Times Square or Central Park from The Hotel Chelsea?

    The Hotel Chelsea is about 10 to 15 minutes by taxi from Times Square and within walking distance of the High Line, 7th Avenue, and several art galleries.

  • Can you easily find a taxi or rideshare from The Hotel Chelsea?

    A taxi or rideshare service is easily available in front of the hotel, and the concierge can assist in booking transfers to various areas of New York.

Arrival & Departure

  • Does the hotel have parking?

    The hotel does not have private parking on site, but the reception can assist in finding and booking a paid garage nearby.

  • What are the check-in and check-out times at The Hotel Chelsea?

    Standard times indicate check-in from 3:00 PM and check-out until 12:00 PM, subject to change by the hotel.

  • Can I check in early?

    Early check-in may sometimes be granted depending on room availability and may incur additional charges.

  • Is it possible to request a late check-out at The Hotel Chelsea?

    A late check-out may be possible subject to availability on the day and may be charged extra according to the hotel's policy.

  • Does the hotel offer luggage storage before check-in or after check-out?

    In case of early arrival or late departure, the luggage service allows guests to leave their bags at the hotel securely for a few hours.

Rooms & Amenities

  • How many rooms and suites does The Hotel Chelsea offer and what types of rooms are available?

    The Hotel Chelsea has approximately 150 to 160 rooms and suites, with various categories including studios, rooms, and suites.

  • What amenities can be found in the rooms at The Hotel Chelsea?

    The rooms are air-conditioned and equipped with a private bathroom, premium bedding, a television, a minibar, and modern storage.

  • Does The Hotel Chelsea offer family suites or larger than average rooms?

    Larger studios and suites are available, often appreciated for their comfort and generous space compared to the New York average.

  • Are the rooms at The Hotel Chelsea comfortable and quiet despite being in the heart of New York?

    The Hotel Chelsea offers carefully restored decor, with comfortable, quiet, and well-insulated rooms despite the central location in Manhattan.

  • Are there rooms with specific facilities for people with reduced mobility or special needs?

    Some rooms have adapted features, but it is advisable to explicitly book an accessible room to benefit from the full amenities.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available throughout the hotel, generally included for guests staying at The Hotel Chelsea.

  • What services are included or available during a stay at The Hotel Chelsea?

    The hotel features a fitness centre and a spa with sauna and hammam, as well as reception and concierge services.

  • Does The Hotel Chelsea offer room service for meals and drinks in the room?

    Room service is offered during certain hours, allowing guests to order food and drinks from the hotel's restaurant or bars.

  • Can guests benefit from laundry or dry cleaning services at The Hotel Chelsea?

    Additional services such as laundry or dry cleaning may be offered, with collection and delivery directly to the room or reception.

  • Are airport transfers offered?

    Private transfers can be arranged through the concierge, but the hotel does not seem to offer a regular free shuttle to the airports.

Dining

  • What restaurants and bars are available at The Hotel Chelsea?

    The Hotel Chelsea hosts several dining venues, including the historic El Quijote restaurant, as well as a Lobby Bar and Café Chelsea.

  • What type of breakfast is offered?

    The hotel offers a continental or à la carte breakfast, often served at the café or restaurant depending on the chosen options.

  • Does The Hotel Chelsea offer vegetarian or special dietary options for meals?

    Several restaurants offer vegetarian options and some dishes can be adapted for specific diets, upon request from the staff.

  • Can one simply come for a drink or dinner without being a guest of The Hotel Chelsea?

    It is possible to have a drink or a light meal in the Lobby Bar or Café Chelsea, venues popular with both guests and locals.

  • Is it necessary to book for dinner at the restaurant or bar of The Hotel Chelsea?

    The hotel's restaurants and bars are very busy, so it is recommended to book in advance, especially for dinner and peak times.

Spa & Wellness

  • What spa and wellness facilities are available at The Hotel Chelsea?

    The Hotel Chelsea features a spa, sauna, steam room, and gym, creating a complete wellness space for guests.

  • Can massages and treatments be booked at the Chelsea hotel spa?

    Massages and treatments can be booked, subject to availability, through the concierge or the spa reception.

  • Is access to the spa and gym included for guests of The Hotel Chelsea?

    Wellness facilities are generally reserved for hotel guests, with set hours for access to the spa and fitness centre.

  • Does the hotel have a swimming pool?

    No, the hotel does not have a swimming pool, but offers a spa, sauna, and gym for relaxation and exercise.

Family & Kids

  • Is the Chelsea hotel suitable for a stay with children or a family?

    The Hotel Chelsea welcomes children, but the overall atmosphere remains rather adult, with a strong design and cultural dimension.

  • Are there family rooms or the possibility of adding an extra bed for a child?

    More spacious rooms or suites may be suitable for families, subject to availability, with the possibility of extra beds depending on the category.

  • Can The Hotel Chelsea provide a baby cot for a stay with an infant?

    Baby cots may sometimes be provided upon prior request, subject to availability and the hotel's policy.

Pets

  • Are pets allowed at The Hotel Chelsea?

    The Hotel Chelsea is a pet-friendly establishment and accepts pets, usually under certain conditions and possibly for an additional fee.

  • Are there specific conditions or fees for bringing a dog or cat to Chelsea Hotel?

    Size restrictions, number of pets, or accessible areas may apply, so it is advisable to inform the hotel prior to arrival with a pet.

Accessibility

  • Is The Hotel Chelsea accessible to people with reduced mobility or in wheelchairs?

    The hotel has a ramp, elevators, and adapted rooms, as well as technologies designed to assist visually or hearing impaired individuals.

  • How to book an accessible room at The Hotel Chelsea?

    Rooms with adapted bathrooms and specific facilities are available, which should be explicitly reserved to ensure their allocation.

  • Are the common areas of Chelsea Hotel (reception, restaurants, elevators) accessible?

    The hotel has elevators serving the floors and facilities that allow wheelchair users or those with mobility limitations to move around more easily.

Sustainability

  • Has The Hotel Chelsea implemented any specific actions regarding sustainability or ecology?

    The hotel highlights a recent renovation of its historic building, which may include energy improvements and more efficient equipment, without detailing a comprehensive sustainability policy.

  • Are guests encouraged to reduce their linen or energy consumption during their stay at the Chelsea Hotel?

    As in many upscale hotels, simple gestures are encouraged, such as reusing towels, but it is advisable to check on-site for specific programmes.

  • Did the renovation of The Hotel Chelsea take into account the preservation of heritage and the limitation of environmental impact?

    The historic building has been restored rather than rebuilt, which helps preserve New York's architectural heritage while limiting the impact of new constructions.

The Concierge answers — The Hotel Chelsea

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between The Hotel Chelsea and the airport (JFK, LaGuardia or Newark)?

    The concierge can organise a private transfer by car or SUV between The Hotel Chelsea and the JFK, LaGuardia or Newark airports, with personalised greeting and schedules tailored to flight times.

  • Is it possible to book a chauffeur-driven limousine from The Hotel Chelsea for my appointments in the city?

    The concierge can book a chauffeur-driven limousine service for business trips, evenings in Manhattan, or long-distance transfers to and from the hotel.

  • Can you advise me on the best way to get from The Hotel Chelsea to Times Square and Central Park?

    The concierge can provide a route by subway or taxi to quickly reach Times Square, Central Park, the Financial District, or Brooklyn from the hotel.

  • For an early morning departure, can you book a taxi or ride-sharing service from the hotel?

    The concierge can book taxis, ride-sharing services, or shared shuttles at fixed times, including early in the morning or late at night, directly from the main entrance.

  • Can you arrange a car rental with delivery to The Hotel Chelsea during my stay?

    The concierge can organise car rental with delivery and pick-up directly at The Hotel Chelsea through local partners.

Restaurant Reservations

  • Can you reserve a table for dinner at El Quijote or a good restaurant near The Hotel Chelsea?

    The concierge can reserve a table at El Quijote, Lobby Bar, or Café Chelsea, as well as at fine dining restaurants in the area according to your preferences and budget.

  • Can you recommend restaurants in New York suitable for a vegetarian or gluten-free diet and make the reservation?

    The concierge can suggest vegetarian, vegan, or gluten-free restaurants in Chelsea and Manhattan, and ensure that dietary restrictions are noted during the reservation.

  • Is it possible to get a last-minute reservation at a popular restaurant in Manhattan through the hotel?

    Reservations are made through the concierge, who has contacts to secure tables at highly sought-after restaurants when possible, such as those in Midtown or the West Village.

  • Can you organise a romantic dinner for a marriage proposal near The Hotel Chelsea?

    The concierge can arrange a romantic dinner with a preferred table, light decoration, and menu suggestions at the hotel's restaurants or nearby.

Spa Bookings

  • Can you book a massage at the spa of The Hotel Chelsea during my stay?

    The concierge can book a treatment or massage at the hotel spa and adjust the timing according to your activities in the city.

  • Are there spa and wellness packages that can be arranged for a relaxing day from the hotel?

    The concierge can offer wellness packages including massage, sauna and hammam access, and possibly additional treatments through external partnerships.

  • Can you find a salon for manicure, pedicure and facial treatments near The Hotel Chelsea?

    The concierge can recommend specialised spas for facial treatments, manicure or high-end hairdressing close to The Hotel Chelsea and manage the bookings.

  • Is it possible to arrange an in-room massage at The Hotel Chelsea through the concierge?

    The concierge can arrange for external therapists to provide certain treatments in-room, subject to availability and hotel policies.

Excursions & Cultural Visits

  • Can you organise a guided tour of the art galleries and the Chelsea area departing from the hotel?

    The concierge can book guided tours of Chelsea's art galleries, the High Line, Greenwich Village or other iconic neighbourhoods.

  • Can you book skip-the-line tickets for the main museums in New York from The Hotel Chelsea?

    The concierge can obtain skip-the-line tickets for certain museums such as MoMA, the Whitney or the Met, subject to availability and partnerships.

  • Is it possible to arrange a private tour on the history and famous artists associated with The Hotel Chelsea?

    The concierge can organise a private tour focused on the history and famous former residents of Chelsea and its neighbourhood.

  • Can you book a New York tour by helicopter or car departing from The Hotel Chelsea?

    The concierge can book guided tours of Manhattan by car, minibus or helicopter with pick-up from the hotel.

Special Occasions

  • Can you prepare a romantic room decoration for a wedding anniversary at The Hotel Chelsea?

    The concierge can arrange bouquets, rose petals, champagne and small touches in the room for a honeymoon or wedding anniversary.

  • Is it possible to have a personalised birthday cake delivered to my room at the hotel?

    The concierge can coordinate a personalised cake, balloons and surprises in the room to celebrate a birthday or special occasion.

  • Can you help me organise a marriage proposal in New York departing from The Hotel Chelsea?

    The concierge can assist in organising a marriage proposal in New York, suggesting iconic locations and coordinating photos, flowers and transport.

Shopping & Luxury Services

  • Can you recommend a high-end shopping route starting from The Hotel Chelsea?

    The concierge can recommend the best shopping addresses in Chelsea, Soho or Fifth Avenue, and organise a personalised itinerary.

  • Is it possible to book a personal shopper in New York through the hotel concierge?

    The concierge can book a personal shopper in large department stores or luxury boutiques and arrange transportation from the hotel.

Family Activities

  • Can you recommend activities to do with children starting from The Hotel Chelsea?

    The concierge can suggest child-friendly activities such as Central Park Zoo, interactive museums or cruises, and organise tickets.

Personalized Experiences

  • Can you prepare a personalised 3-day itinerary in New York while staying at The Hotel Chelsea?

    The concierge can create a tailored programme including restaurants, shows, visits and shopping according to your interests and the duration of your stay.

  • Can you book tickets for a Broadway show and arrange transportation from the hotel?

    The concierge can arrange tickets for Broadway shows or concerts, as well as round-trip transportation between The Hotel Chelsea and the performance venues.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

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        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

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        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
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