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5★ · Londres · Mayfair

The Connaught

The Connaught, Carlos Pl, London W1K 2AL, Royaume-Uni, Londres

4.74.7/52,409 reviews · Google rating
  • Mayfair address
  • Historic 1837 building
  • Grade II listed building
  • Part of the Aman collection

5-star hotel in Mayfair (London), in the heart of the district, featuring a refined atmosphere, attentive service and traditional elegance.

Why is The Connaught hotel in London well known?

The Connaught is known for its Mayfair address and its Grade II listed historic setting.

Stays combine traditional elegance, modern comfort, restaurants, a spa and a 24-hour concierge.

How much is a night at The Connaught hotel?

Rates vary with the season, room category and booking conditions.

For an accurate budget, check your dates or contact the Concierge for guidance on room choice.

Does The Connaught hotel have a spa and restaurants?

Yes. The hotel has a spa, a restaurant, a fine-dining restaurant and breakfast service.

It works well for balancing time in the city with a wellness pause and meals at the hotel.

A word from the Concierge

The Connaught through the Concierge's eyes

Located in Mayfair, London, The Connaught is a renowned 5★ hotel. This property is part of the Aman collection, offering a unique experience. The building dates back to 1837 and is a grade II listed monument, adding a touch of history to your stay. Its central location allows easy access to major London attractions while being situated in a chic and vibrant neighborhood.

What sets The Connaught apart is its refined atmosphere and attentive service. Travelers appreciate the blend of traditional elegance and modern comfort. The hotel features stylish communal spaces, quality dining options, and personalized service. Guests often highlight the quality of amenities and attention to detail, hallmarks of Aman properties.

Before you go, know that The Connaught is ideal for couples seeking a romantic getaway or business travelers looking for a sophisticated setting. Peak periods occur during the summer months and around the holiday season. Consider booking in advance to secure your stay at this popular hotel.

_My tip from the Concierge: book your table at the hotel restaurant as soon as possible, spots fill up quickly._

Why choose The Connaught?

The Connaught is an exceptional address in Londres (Mayfair), chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • Mayfair address
  • Historic 1837 building
  • Grade II listed building
  • Part of the Aman collection
  • Easy access to London landmarks

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

3
  • Fine-dining restaurant
  • Bar
  • 24-hour room service

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Business & events

1
  • Private events

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service
  • Wedding services

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
1837 (Wikidata)
Heritage designations
monument classé de grade II (Wikidata)

Data collected on 31 May 2026.

Stay policies

Cancellation

You have a legal right to change your mind and cancel your order within 14 days of receipt and receive a refund of all charges for the cancelled goods.

Free cancellation up to 336 hours before arrival

Pets

Pets are welcome at no extra charge.

Please visit our partner to book this dog-friendly hotel. Don’t forget to include your pet on the reservation form when booking!

Location & access

Address: The Connaught, Carlos Pl, London W1K 2AL, Royaume-Uni

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 2,409 reviews

5/5Emma

My family and I stayed at the Connaught for 5 nights and it was genuinely the best hotel experience I’ve ever had! Not only are the accommodations beautiful, the food incredible, but every single one of the staff are…

5/5Mykyta M

One of the best quiet locations in central London. Up to 20 minutes walking time to Buckingham Palace and 30 minutes to Westminster abbey. Highest level of service with hotel employees trying to help in any way…

5/5A. A.

The The Connaught is truly an exceptional hotel. From the moment you arrive, you immediately feel warmly welcomed. The service is impeccable — highly professional, attentive, yet genuinely warm and personal. The…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 14 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Palais de BuckinghamCultural landmark

    1.1 km · 14 min walk

    Buckingham Palace, the official residence of the British monarchy, accessible within a few minutes by transport.

    Practical information

    The concierge’s wordFor a royal break in London, head to Buckingham Palace if you’re after an emblematic cultural landmark without going far for long.

  • National GalleryTourist attraction

    1.5 km · 18 min walk

    Art museum located 1.5 km away, showcasing a vast collection of European artworks.

    Practical information

    The concierge’s wordFor a cultural break in London, the National Gallery is well suited to a visit when you feel like exploring a vast collection of European works.

  • British MuseumMuseum

    1.9 km · 3 min by car

    Museum an eighteen-minute walk away, showcasing a vast collection of art and antiquities.

    Practical information

    The concierge’s wordFor a cultural break, head to the British Museum: its vast collection of art objects and antiquities suits a visit at your own pace.

  • Abbaye de WestminsterChurch

    2.0 km · 3 min by car

    Religious building a twenty-minute walk away, known for its Gothic architecture and rich history.

    Practical information

    The concierge’s wordFor a cultural break, head to Westminster Abbey: its Gothic architecture and rich history are best enjoyed when you’re in the mood to take your time.

  • Big BenCultural landmark

    2.0 km · 3 min by car

    Iconic cultural landmark, Big Ben is a monumental clock located in London.

    Practical information

    The concierge’s wordFor a London interlude, stop by Big Ben if you’re in the mood for an iconic cultural landmark during a stroll.

  • Victoria and Albert MuseumTourist attraction

    2.2 km · 4 min by car

    Art museum 2.1 km away, showcasing collections of design and decorative arts.

    Practical information

    The concierge’s wordFor a cultural break centered on design and decorative arts, the Victoria and Albert Museum suits a relaxed visit well.

  • Royal Albert HallTourist attraction

    2.2 km · 4 min by car

    Concert hall located 2.1 km away, hosting various musical and cultural events.

    Practical information

    The concierge’s wordFor a cultural break in London, Royal Albert Hall is well suited to an evening built around a musical or cultural event.

  • London EyeTourist attraction

    2.2 km · 4 min by car

    Tourist attraction located 2.2 km away, providing a panoramic view of the city of London.

    Practical information

    The concierge’s wordFor a panoramic break over London, the London Eye works well for a quieter moment when you want to rise above the city.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Hyde ParkPark

    1.0 km · 13 min walk

    Hyde Park, a large urban park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a green break in London, Hyde Park is well suited to a peaceful walk along its paths, especially at the start or end of the day.

  • Trafalgar SquareSquare

    1.5 km · 18 min walk

    Trafalgar Square, an iconic square in London, serves as a gathering place and venue for public events.

    Practical information

    The concierge’s wordTo catch London’s pulse, stop by Trafalgar Square on a city stroll: the square moves to the rhythm of gatherings and public events.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • HarrodsDepartment store

    1.5 km · 18 min walk

    Department store 1.5 km away, offering a wide range of luxury products and renowned brands.

  • Camden MarketMarket

    3.5 km · 6 min by car

    Market in London, offering a variety of food and handmade products.

  • Borough MarketMarket

    4.1 km · 7 min by car

    Market 4.1 km away, offering a variety of food products and local specialties.

Places to visit nearby

The sights, landmarks and walks I recommend around The Connaught — each place has its own detailed guide.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Activities & Leisure

  • Why is The Connaught hotel famous?

    The hotel is renowned for its history since the 19th century, its highly personalised service, its Aman Spa, its Connaught Bar regularly ranked among the best in the world, and its fine dining restaurants in the heart of Mayfair.

  • What is The Connaught famous for?

    The Connaught is an iconic 5-star hotel in Mayfair, London, known for its classic hospitality, its multi-award-winning bar, its Aman Spa, and its high-level cuisine, including a Michelin three-star restaurant.

  • What activities can be done in the immediate vicinity of The Connaught in London?

    The proximity to Hyde Park, art galleries and luxury shops in Mayfair offers numerous opportunities for walking, shopping and cultural visits on foot from the hotel.

  • Does The Connaught offer exclusive experiences or activities for its guests?

    The hotel sometimes organises bespoke experiences such as private art tours, tastings or masterclasses, to be booked through the concierge subject to availability.

  • What are the general reviews from guests about The Connaught in London?

    Guests particularly appreciate the attentive service, the quality of the dining, the classic-contemporary design and the location in the heart of Mayfair, as evidenced by numerous positive online reviews.

Dining

  • How many Michelin stars does The Connaught have?

    Helene Darroze at The Connaught holds three Michelin stars, making the restaurant one of the most prestigious establishments in London for contemporary French haute cuisine.

  • What type of breakfast is offered?

    What type of breakfast is offered? Breakfast is served as a full English breakfast and continental options, with à la carte choices and menus catering to various dietary requirements.

  • What time is breakfast served at The Connaught and can it be taken in the room?

    Breakfast is typically served in the morning in one of the hotel’s restaurants and can also be ordered to the room; specific timings vary slightly depending on the day.

  • What restaurants are available at The Connaught?

    The hotel features several restaurants, including Helene Darroze at The Connaught, as well as more casual options for lunch, dinner, and snacks.

  • Does The Connaught have a bar and recognised cocktail menus?

    The Connaught Bar and other bars in the hotel serve signature cocktails, wines, and champagnes, some of which are regularly ranked among the best bars in the world.

  • Is there a dress code for afternoon tea or the restaurants at The Connaught?

    A smart casual dress code is usually recommended for afternoon tea and fine dining restaurants, with a more elegant attire in the evening.

Billing & Policies

  • How much is a night at The Connaught?

    Stays generally start from around £800–900 per night in low season for a room, and can exceed several thousand pounds for suites or in high season, depending on the date and category chosen.

  • What is the hotel's cancellation policy?

    The cancellation conditions vary according to the rate chosen, sometimes allowing flexible cancellation up to a certain date, or non-refundable rates for special offers.

  • Are there any tourist taxes to pay?

    A VAT and possibly other local taxes may apply to the room rate, detailed at the time of booking and on the final invoice.

  • Does The Connaught require a security deposit upon arrival?

    A security deposit may be requested upon arrival, usually in the form of a pre-authorisation on a credit card to cover extras during the stay.

  • What payment methods are accepted by The Connaught in London?

    Common payment methods include major international credit cards and sometimes debit cards; it is advisable to check in advance for specific payment methods.

Location & Access

  • Where is The Connaught located in London?

    The hotel is located at Carlos Place, Mayfair, London W1K 2AL, in the heart of a chic residential area, very close to Mount Street and just a few minutes' walk from Bond Street and Hyde Park.

  • What is the distance between the hotel and the airport?

    The Connaught is approximately 45 minutes by car from Heathrow Airport depending on traffic, and the combined Heathrow Express + taxi journey to Mayfair takes about 30 to 40 minutes.

  • How far is The Connaught from the nearest underground station?

    The hotel is about a 5 to 7-minute walk from Bond Street underground station, served by the Central, Jubilee, and Elizabeth lines, making it easy to reach the rest of London.

  • Does the hotel have parking?

    The hotel has parking with valet service, charged per night, as parking in the area is very limited.

Arrival & Departure

  • What are the standard check-in and check-out times at The Connaught?

    Check-in is from 3 PM and check-out is before 12 PM, subject to the conditions in effect at the time of booking.

  • Can I check in early?

    An early check-in may be granted subject to room availability upon arrival; an additional night may be charged if a guaranteed time is required.

  • Does the hotel offer late check-out and under what conditions?

    A late check-out service may be offered subject to availability and may incur an additional charge, to be confirmed with reception on the day of departure.

  • Are airport transfers offered?

    Airport transfers are offered via private cars or taxis arranged by the concierge, with pricing depending on the airport and type of vehicle chosen.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available for free throughout the hotel, in rooms and common areas, generally included in the room rate.

  • What services are included in the room rate at The Connaught?

    Rates generally include accommodation and access to the pool, gym, and common areas; breakfast, spa, and parking may be charged additionally depending on the booked offer.

  • Is room service available 24/7 at The Connaught?

    Room service is available 24 hours a day, allowing guests to order meals, drinks, and snacks at any time during their stay.

  • What concierge services are offered by The Connaught?

    A dedicated concierge service is available for organising transfers, restaurant reservations, show tickets, and tailored activities.

  • Does The Connaught offer laundry or dry cleaning services for guests?

    The hotel offers laundry and dry cleaning services, typically charged per item, with express service available for an additional fee.

Rooms & Amenities

  • What amenities can be found in the rooms at The Connaught?

    Rooms generally offer premium bedding, air conditioning, coffee machine, minibar, flat-screen TV, desk, marble bathroom, and evening turndown service.

  • How many rooms and suites does The Connaught offer and what types?

    The hotel has just over 120 rooms and suites, with various categories ranging from classic rooms to large suites overlooking Mayfair.

  • Can you book a room with a view of Mayfair or a park from The Connaught?

    Some rooms and suites offer views of the peaceful Carlos Place or the streets of Mayfair, depending on orientation and floor; specific view requests should be made at the time of booking.

  • Does The Connaught have rooms suitable for families with children?

    Connecting rooms and some suites are particularly suitable for families, with the possibility of extra beds or cots upon request.

Spa & Wellness

  • What wellness facilities does the Aman Spa at The Connaught offer?

    The Aman Spa offers an indoor pool, steam room, fitness room, and a wide range of treatments inspired by Aman’s wellness traditions.

  • Does the hotel have a swimming pool?

    Does the hotel have a swimming pool? The hotel has an indoor pool located within the Aman Spa, accessible to hotel guests during designated hours.

  • Does The Connaught have a gym and coaching services?

    A fully equipped gym is available to guests, generally free of charge, with cardio machines, weights and possibly personal coaching services upon request and for an additional fee.

  • What types of treatments are available at The Connaught's spa?

    Massages, facials, body rituals and therapies inspired by various traditions are available at the spa, by reservation and with à la carte pricing.

Family & Kids

  • Is The Connaught suitable for stays with a baby or young children?

    Cots and sometimes extra beds can be provided upon request, as well as children's menus in certain dining venues.

  • Is there a childcare or babysitting service at The Connaught?

    Services such as babysitting can be offered through external providers, to be booked in advance via the hotel.

  • What family activities are recommended around The Connaught?

    The Mayfair area offers parks, museums and attractions that are easily accessible for families, with the possibility of guided tours suitable for children.

Pets

  • Are pets allowed at The Connaught?

    Pets are accepted at The Connaught, generally upon prior request, with possible additional fees and specific conditions to be confirmed at the time of booking.

  • What are the conditions for bringing a dog or cat to The Connaught?

    Small pets can generally stay in certain rooms, often with size or number restrictions and rules for common areas.

  • Does The Connaught offer specific services for pets?

    A walking or sitting service may sometimes be offered through partner providers, which the concierge can help arrange.

Accessibility

  • Is The Connaught suitable for people with reduced mobility?

    The hotel offers accessible rooms with specific facilities and common areas generally served by lifts, facilitating movement for people with reduced mobility.

  • Are there lifts and step-free access in the common areas of The Connaught?

    Lifts serve the different floors, and access ramps or aids available allow entry to the hotel without significant steps.

  • Can special equipment for visual or hearing impairments be requested at The Connaught?

    It is possible to request specific adaptations such as bathrooms with grab bars or hearing aids, subject to availability.

Sustainability

  • Does The Connaught implement actions to reduce plastic waste in rooms?

    Bathroom products are often from premium brands, and the hotel aims to reduce single-use plastics in favour of refillable containers where possible.

  • What environmental measures are implemented by The Connaught to limit its impact?

    Practices such as changing linen on request, energy-efficient lighting, and more responsible water management may be part of the establishment's environmental approach.

  • Can guests participate in sustainability efforts, for example by limiting linen changes?

    It is generally possible to request to reuse towels and sheets to reduce water and laundry consumption during the stay.

The Concierge answers — The Connaught

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Heathrow Airport and The Connaught?

    The concierge can organise private car transfers with a driver to or from London airports, main train stations, or other hotels, with personalised greeting and flight schedule monitoring.

  • Are transfers to the airport offered by car with a driver or limousine?

    The concierge can book round-trip transfers to Heathrow, Gatwick, City, Luton, or Stansted airports, in a sedan, luxury van, or limousine depending on the number of passengers and luggage.

  • Can the concierge book a taxi for my appointments in central London?

    The concierge can order a taxi or black cab at any time and advise on the quickest route based on traffic for your journeys in London.

  • Is it possible to book a car with a driver for the day from the hotel?

    It is recommended to contact the concierge to arrange a private car for the day, with an English-speaking driver and a customised itinerary in London or beyond.

Restaurant Reservations

  • Can you book a table at a Michelin-starred restaurant near The Connaught?

    Reservations are made through the concierge, who can secure tables at fine dining restaurants in Mayfair, including within The Connaught and other popular establishments.

  • Can the concierge organise a chic afternoon tea for the afternoon?

    The concierge can arrange an afternoon tea at The Connaught or other luxury hotels in London, taking into account the dress code and your dietary preferences.

  • Can you help me get a last-minute reservation at a trendy restaurant in London?

    It is recommended to go through the concierge to secure last-minute reservations at highly sought-after restaurants in Soho, Mayfair, or Knightsbridge.

  • Can the concierge recommend restaurants suitable for a vegetarian or gluten-free diet?

    The concierge can suggest restaurants offering vegetarian, vegan, or gluten-free menus and make reservations while specifying your dietary restrictions.

Spa Bookings

  • Can you book a treatment for me at the Aman Spa at The Connaught?

    Treatments at the Aman Spa are reserved through the concierge or the spa, which can advise on the best time slots and types of treatments according to your needs.

  • Is it possible to arrange a private massage session during my stay?

    The concierge can organise private massage sessions, facials, or wellness rituals, subject to availability at the spa.

  • Can the concierge advise me on the best times to enjoy the spa and pool peacefully?

    It is recommended to contact the concierge to find out the quiet times at the pool and spa, and to book your treatments or access accordingly.

Excursions & Cultural Visits

  • Can you arrange a private tour of the British Museum or the National Gallery?

    The concierge can book private guided tours of London museums, with either a French or English-speaking guide, skip-the-line tickets, and transfers if needed.

  • Can the concierge book tickets for a West End musical?

    Tickets for West End shows, operas, or concerts can be obtained through the concierge, who can offer good seats, even at the last minute depending on availability.

  • Is it possible to organise a day trip outside London from The Connaught?

    It is possible to ask the concierge to arrange a day trip to Windsor, Oxford, or the English countryside, with a driver and guide if desired.

Special Occasions

  • Can you organise a romantic surprise in the room for a wedding anniversary?

    The concierge can prepare a romantic room decoration with flowers, champagne, and treats, according to your budget and preferences.

  • Can the concierge arrange for a personalised birthday cake?

    Requests for personalised cakes, candles, and greeting cards can be coordinated by the concierge with the hotel's pastry shop.

  • Can you help organise a marriage proposal at The Connaught or nearby?

    It is recommended to contact the concierge to organise marriage proposals, with a private location, photographer, flowers, and customised dinner.

Shopping & Luxury Services

  • Can the concierge arrange a personal shopping session in the luxury boutiques of Mayfair?

    The concierge can offer a personal shopper service in the boutiques of Bond Street, Mount Street, or Harrods, with transfers if necessary.

  • Can you book a hairdresser or makeup artist before a gala evening?

    Requests for hairdressers, makeup, or barbers can be organised in the room or at nearby partner salons, through the concierge.

  • Can the concierge help me find a specific luxury gift to give in London?

    It is possible to ask the concierge to find and deliver specific luxury gifts, such as bags, jewellery, or rare wines, before your arrival or during your stay.

Family Activities

  • Can you recommend and book child-friendly activities in London?

    The concierge can suggest activities for children and families, such as interactive museums, parks, or fun tours, and arrange tickets and transport.

  • Can the concierge arrange an evening babysitting service?

    Babysitting services can be organised by the concierge with trusted providers, subject to advance booking.

  • Is it possible to arrange a guided tour of London specifically designed for a family with young children?

    It is recommended to contact the concierge to organise private family tours, with a guide experienced with children and an itinerary suited to their pace.

Personalized Experiences

  • Can you organise a customised itinerary in London focused on art and galleries?

    The concierge can create customised itineraries focused on art, fashion, gastronomy, or architecture, with specialised guides and privileged access subject to availability.

  • Can the concierge arrange a private cocktail experience at the Connaught Bar?

    It is possible to request exclusive experiences from the concierge, such as cocktail masterclasses at the Connaught Bar or private tastings, subject to feasibility.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits