Skip to main content
MC

The gallery

Hotel gallery

10 photos

5★ · New York · Brooklyn

The Box House Hotel

77 Box St, Brooklyn, NY 11222, États-Unis, New York

4.34.3/51,233 reviews · Google rating
  • Brooklyn location
  • Contemporary design with industrial touches
  • Warm, welcoming atmosphere
  • Shared spaces designed for socialising

Hotel 5-star in New York, United States, in the heart of New York, featuring contemporary design, warm atmosphere and modern comfort.

Where is The Box House Hotel in New York?

The Box House Hotel is in Brooklyn, in a lively area that offers a different take on New York from Midtown.

It suits stays that combine a local rhythm, neighbourhood outings and access to major New York landmarks.

What amenities does The Box House Hotel offer?

The hotel offers a 24-hour concierge and front desk, luggage storage, daily housekeeping, turndown service and laundry.

For dining, there is a restaurant, a bar, a lounge and breakfast service.

What makes The Box House Hotel stand out in New York?

The property stands out for its industrial style, paired with contemporary comfort and a welcoming atmosphere.

The stay also feels more local, with a real Brooklyn base and concierge support that is useful day to day.

A word from the Concierge

The Box House Hotel through the Concierge's eyes

Located in Brooklyn, The Box House Hotel offers a unique experience in New York, United States. This five-star hotel stands out with its warm atmosphere and contemporary design. Close to local attractions, it allows guests to explore New York's culture while enjoying modern comfort. The location in a vibrant neighborhood attracts travelers seeking novelty and authenticity.

What sets this hotel apart is its welcoming atmosphere and attentive service. Guests appreciate the blend of industrial style and modern comfort, creating a pleasant environment to unwind after a busy day. Common areas are designed to encourage interactions while providing moments of tranquility. Both business and leisure travelers feel at ease here.

Before you go, know that the hotel suits couples and families alike. The atmosphere is friendly, ideal for extended stays. Be sure to check availability, especially during peak season, as the hotel attracts many visitors. Proximity to public transport makes accessing Manhattan's attractions easy.

_My tip from the Concierge: book in advance to secure the best deals, especially during busy weekends._

Why choose The Box House Hotel?

The Box House Hotel is an exceptional address in New York (Brooklyn), chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Brooklyn location
  • Contemporary design with industrial touches
  • Warm, welcoming atmosphere
  • Shared spaces designed for socialising
  • Lively area for seeing a different side of New York

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 11:00

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 77 Box St, Brooklyn, NY 11222, États-Unis

View on the map

Google listing

Guest reviews

4.3 / 5 · 1,233 reviews

5/5Amanda Smith

This hotel is such an amazing, central place in Brooklyn and we have really enjoyed our stay! Ray from the guest services staff is a literal ray of sunshine and such an asset to the team. He had such a positive…

5/5Tyler Masaichy

The hotel & room were gorgeous! The staff were all super helpful, kind & funny. (They even informed us of a Saturday wedding that might be loud for a while since we were on the top floor right under the event space.)…

4/5Marisol Burtnik

I will start by saying the location is great, very walkable to many things. The ferry and subway are close by. Our room was on the first floor, with a loft bed room area, pullout couch and kitchen area. The walls are…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 39 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Grand Central TerminalHistoric landmark

    2.6 km · 4 min by car

    Grand Central Terminal, a historic train station in New York, is an important transportation hub and a remarkable architectural site.

    Practical information

    The concierge’s wordIdeal for an urban break between appointments, Grand Central Terminal combines a historic landmark, striking architecture, and practical access across New York.

  • SUMMIT One VanderbiltTourist attraction

    2.7 km · 5 min by car

    Tourist attraction 2.7 km away, featuring panoramic views of the city from its observation decks.

    Practical information

    The concierge’s wordFor a city break with a view, head to SUMMIT One Vanderbilt when you feel like rising above New York.

  • Empire State BuildingHistoric landmark

    3.0 km · 5 min by car

    Historical landmark 2.9 km away, emblematic of New York architecture.

    Practical information

    The concierge’s wordFor an urban break, head to the Empire State Building: a historic landmark emblematic of New York architecture, ideal if you enjoy the city’s defining sights.

  • Cathédrale Saint PatrickChurch

    3.0 km · 5 min by car

    St. Patrick's Cathedral, an iconic religious building in New York, accessible within a few minutes by car.

    Practical information

    The concierge’s wordFor a peaceful break in the heart of New York, head to St. Patrick’s Cathedral, ideal when you want a calm moment between appointments.

  • Rockefeller CenterHistoric landmark

    3.2 km · 5 min by car

    Historical landmark located 3160 meters away, known for its iconic architecture and cultural significance.

    Practical information

    The concierge’s wordFor an urban break, head to Rockefeller Center if you like iconic architecture and places with real cultural significance.

  • Top of The RockObservation deck

    3.3 km · 6 min by car

    Observation deck 3.2 km away, providing a panoramic view of New York City.

    Practical information

    The concierge’s wordFor a break above New York’s bustle, Top of The Rock offers sweeping city views, ideal when you feel like gaining some perspective.

  • Museum of Modern ArtTourist attraction

    3.3 km · 6 min by car

    Modern art museum featuring contemporary works and various exhibitions.

    Practical information

    The concierge’s wordIf you’re in the mood for a cultural break, this modern art museum works well between appointments or at the start of the evening.

  • Radio City Music HallTourist attraction

    3.3 km · 6 min by car

    Concert hall located 3.3 kilometers away, known for its diverse performances and events.

    Practical information

    The concierge’s wordIf you’re in the mood for a lively evening, Radio City Music Hall makes a great outing with its varied shows and events.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Bryant ParkPark

    3.0 km · 5 min by car

    Bryant Park, an urban park featuring green spaces and recreational activities.

    Practical information

    The concierge’s wordFor a break between appointments, Bryant Park gives you a green spot and a few leisure activities right in the heart of New York.

  • Times SquareSquare

    3.5 km · 6 min by car

    Times Square, a bustling plaza in New York known for its bright screens and vibrant atmosphere.

    Practical information

    The concierge’s wordTo feel New York’s energy, head to Times Square in the evening, when the bright screens and vibrant atmosphere take over.

  • Washington Square ParkPark

    3.8 km · 6 min by car

    Washington Square Park, an urban park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a green break in New York, head to Washington Square Park for a stroll along its paths and a breather between plans.

  • High LinePark

    4.5 km · 8 min by car

    The High Line is an elevated urban park, providing green space and walkways through the city.

    Practical information

    The concierge’s wordFor a green break between plans, the High Line is well suited to an elevated stroll through the city.

  • Little IslandPark

    4.8 km · 8 min by car

    Little Island, a floating park on the Hudson River, provides a unique green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green escape, head to Little Island: this floating park on the Hudson is well suited to a calm, relaxing break.

Places to visit nearby

The sights, landmarks and walks I recommend around The Box House Hotel — each place has its own detailed guide.

Around the hotel

Our full New York guide

A concise editorial framework for discovering New York through its districts, landmarks, hotels, museums and seasons.

Read the New York guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is The Box House Hotel located in New York?

    The Box House Hotel is located at 77 Box Street, in the Greenpoint neighbourhood of Brooklyn, New York, in a residential area close to the East River.

  • Is The Box House Hotel well located for visiting Manhattan and Brooklyn?

    The Box House Hotel is located approximately 3.1 miles from downtown Brooklyn and is close to the 7 train line, allowing quick access to Manhattan.

  • How to get to the subway or public transport from The Box House Hotel Brooklyn?

    From The Box House Hotel, the nearest subway station is on the 7 line, within walking distance, and several bus lines serve the Greenpoint area.

  • In which neighbourhood of Brooklyn is The Box House Hotel located?

    The Box House Hotel is situated in the Greenpoint neighbourhood of Brooklyn, near the East River and not far from Long Island City in Queens.

  • What is the distance between the hotel and the airport?

    The Box House Hotel is located in Brooklyn, approximately 7 to 9 miles from LaGuardia depending on the route, which is about 25 to 40 minutes by car depending on traffic.

Rooms & Amenities

  • What is the concept behind The Box House Hotel New York?

    The Box House Hotel is set in a repurposed former factory in Greenpoint, decorated in an industrial loft style with artwork and vintage furniture.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in the rooms and common areas of The Box House Hotel.

  • What types of rooms and suites are offered by The Box House Hotel New York?

    The rooms and suites at The Box House Hotel are loft-style, often spacious, with a seating area, some with a kitchenette and a few with a balcony and view of Manhattan depending on the reserved category.

  • Does The Box House Hotel offer family or connecting rooms?

    The accommodations at The Box House Hotel include Studio, Suite, family, double, and quadruple options, suitable for couples, families, and small groups.

  • What makes The Box House Hotel unique compared to other hotels in New York?

    The Box House Hotel is appreciated for its industrial loft style, very spacious rooms for New York, and its artistic boutique hotel atmosphere in Greenpoint.

  • What amenities can be found in the rooms of The Box House Hotel New York?

    The rooms at the Box House Hotel generally feature air conditioning, flat-screen television, seating area, kitchenette in many units, and private bathroom, depending on the category booked.

  • Is The Box House Hotel ranked among the most prestigious luxury hotels in New York?

    The Box House Hotel is not among the few self-proclaimed '7-star' hotels; it is presented as a design and contemporary boutique hotel in Brooklyn.

  • What do the rooms and common areas of The Box House Hotel look like in the photos?

    Official photos and those from travellers show a neat decor, spacious loft suites, artworks, and a chic industrial style, visible on major booking and review platforms.

  • Is The Box House Hotel suitable for a long-term stay in Brooklyn New York?

    Long-term stays are possible subject to availability and specific rates; some suites with kitchenettes are well-suited for extended stays in Brooklyn.

Arrival & Departure

  • What are the check-in and check-out times at The Box House Hotel?

    Standard check-in begins at 3:00 PM and check-out is requested before 11:00 AM at The Box House Hotel.

  • Can I check in early?

    Early check-in is sometimes possible for an additional fee, subject to availability; an example of an arrival around 11:00 AM charged at 75 USD is mentioned in some reviews.

  • Are airport transfers offered?

    A concierge service is available to assist in arranging taxi or private car transfers between The Box House Hotel and the airports, upon request.

  • Can we leave our luggage at The Box House Hotel before check-in or after check-out?

    It is generally possible to leave your luggage at the reception before check-in and after check-out, allowing you to enjoy the city, subject to space availability.

Included Services

  • Does the hotel have parking?

    The hotel has private parking on site, usually for a fee, with a limited number of spaces.

  • What are the customer reviews for The Box House Hotel New York?

    Online reviews describe a very clean establishment with attentive and friendly service, receiving high ratings on major booking and review platforms.

  • What services are included in the room rate at the Box House Hotel?

    Housekeeping, 24-hour reception, access to the fitness centre, Wi-Fi, and luggage storage are generally included; some services such as parking and activities may incur additional charges.

  • Is breakfast included in the room price at the Box House Hotel Brooklyn?

    Most rates include only accommodation; breakfast may be included in certain offers or charged additionally at the Brooklyn Lantern restaurant.

  • What reception services are offered at the Box House Hotel during the stay (concierge, housekeeping, reception)?

    Services such as daily housekeeping, 24-hour reception, concierge, and tourist assistance are available to help guests during their stay.

  • Does the Box House Hotel apply specific courtesy or service rules such as the '10/5 rule'?

    An internal etiquette rule system may be in place, recommending particular attention to the comfort of other guests; these rules are communicated upon arrival or in the welcome booklet. Please contact the concierge to confirm the day's details.

Dining

  • What type of breakfast is offered?

    Breakfast is offered in an American style, with buffet and à la carte options at the hotel restaurant, depending on the chosen package.

  • Does The Box House Hotel have an on-site restaurant?

    The Box House Hotel has an on-site restaurant, the Brooklyn Lantern, which serves breakfast and other meals.

  • Does The Box House Hotel have a rooftop bar or terrace with a view?

    The Box House Hotel has a bar, and some photos show a rooftop or terrace space, but the arrangements for a dedicated public rooftop bar may vary. Contact the concierge to confirm the arrangements for the day.

  • What are the opening hours of the restaurant and bar at the Box House Hotel Brooklyn?

    The hours of the restaurant and bar at the Box House Hotel vary by day; the exact breakfast, lunch, and dinner service times are posted on-site. Please contact the concierge to confirm the day's details.

Spa & Wellness

  • What wellness and fitness facilities are available at The Box House Hotel?

    The Box House Hotel provides a fitness centre and a sauna, accessible to its guests, with hours indicated on site.

  • Does the hotel have a pool?

    No, The Box House Hotel does not have an indoor or outdoor pool.

  • Is there a gym or fitness centre at the Box House Hotel Brooklyn?

    A fitness centre is available on-site at The Box House Hotel; access is generally reserved for hotel guests, with specific hours displayed on-site.

Pets

  • Are pets allowed at The Box House Hotel?

    Pets are generally not allowed at The Box House Hotel, except for specific indications or exceptions stated at the time of booking.

Activities & Leisure

  • What services and activities are available at The Box House Hotel Brooklyn to occupy one's stay?

    The Box House Hotel offers activities and services such as a fitness centre, sauna, bike rentals nearby, guided tours, and events like themed nights or happy hours, sometimes through partners.

  • What leisure activities can be booked from The Box House Hotel (tours, sports)?

    There are nearby cycling paths, walking trails, and access to activities such as golf (within 3 km), fishing, hiking, and various guided tours, often offered through the hotel.

  • Does The Box House Hotel offer spaces for weddings or private events?

    The Box House Hotel offers suites and lofts suitable for groups and intimate events, and is also listed as a reception venue for weddings and receptions.

  • What is there to do around The Box House Hotel in the Greenpoint Brooklyn area?

    The Greenpoint area and nearby zones offer many cafes, bars, and restaurants, as well as proximity to Williamsburg and the East River, which are appreciated by travellers for the local atmosphere.

  • How does the booking of a wedding or private event at the Box House Hotel Brooklyn work?

    It is recommended, for wedding or large event bookings, to contact the hotel team or concierge directly to obtain a personalised quote including spaces, catering, and accommodation.

Billing & Policies

  • What are the average prices for a night at The Box House Hotel Brooklyn?

    The rates at The Box House Hotel vary depending on the season, room type, and occupancy; prices can be checked in real-time on booking sites and the hotel's official website.

  • What is the average cost of a wedding at The Box House Hotel Brooklyn?

    The Box House Hotel is listed as a wedding venue with a good reputation on specialised sites; the cost depends on the date, number of guests, and chosen services. Contact the concierge to confirm the details for the day.

  • Is The Box House Hotel part of the hotels in New York used as emergency shelters?

    The Box House Hotel is not listed as a shelter for the homeless; it operates as a boutique hotel in Greenpoint.

  • What is the hotel's cancellation policy?

    The cancellation policy varies depending on the rate chosen (flexible or non-refundable) and the booking channel; the precise conditions are indicated before the booking confirmation.

  • Are there any occupancy taxes to pay?

    As everywhere in New York, local and occupancy taxes, as well as any potential fees, are added to the room rate and are detailed at the time of booking and payment.

  • What is The Box House Hotel's policy regarding smoking and smoking rooms?

    The rooms are non-smoking and the hotel enforces strict rules against smoking in indoor spaces, with potential penalties for violations.

  • What payment methods are accepted at The Box House Hotel New York?

    Payment options generally include major credit cards and sometimes other methods depending on the booking channel; a security deposit may be required upon arrival by card.

  • What are the conditions in case of no-show or late cancellation at the Box House Hotel?

    Most offers are non-refundable in case of no-show or late cancellation, while flexible rates allow for cancellation without charge up to a certain date specified at the time of booking.

  • Does The Box House Hotel allow private parties or noisy meetings in the rooms?

    Party or noise restrictions may apply in the rooms and suites, particularly during gatherings; specific rules are indicated by the hotel. Contact the concierge to confirm the arrangements for the day.

  • Do the prices at The Box House Hotel fluctuate significantly according to the season and demand?

    Prices vary according to the season; the high tourist season in New York generally results in higher rates, while certain off-peak periods offer more advantageous deals on booking sites.

Family & Kids

  • Is The Box House Hotel suitable for a family stay with children?

    The Box House Hotel warmly welcomes families, with family suites, the possibility of extra beds depending on the categories, and a quiet neighbourhood for staying with children.

  • Can a baby cot or extra bed for a child be obtained at The Box House Hotel?

    The Box House Hotel indicates that it offers family and quadruple rooms; the conditions for baby cots or extra beds depend on the room type and must be confirmed at the time of booking.

  • Does The Box House Hotel offer specific services for children (club, activities)?

    Children are welcome; the hotel offers family rooms and can provide information on nearby suitable activities, but does not have a dedicated kids' club.

Sustainability

  • Does The Box House Hotel implement specific actions regarding sustainability or ecology?

    The Box House Hotel does not communicate a detailed environmental programme on major platforms; standard practices such as linen changes upon request may be in place. Contact the concierge to confirm the current arrangements.

Accessibility

  • Is The Box House Hotel suitable for people with reduced mobility?

    Accessible rooms and facilities for people with reduced mobility are indicated on certain platforms; specific configuration details should be confirmed directly with the hotel prior to arrival.

  • Are guide dogs or assistance animals allowed at the Box House Hotel?

    The conditions for accommodating assistance animals must be confirmed directly with the establishment before arrival to check permissions and possible arrangements.

  • What are the general accessibility features of The Box House Hotel building?

    The access features to the rooms (lifts, wide corridors, signage) are those of a contemporary urban hotel; detailed accessibility information can be provided upon request.

The Concierge answers — The Box House Hotel

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between The Box House Hotel and JFK or LaGuardia airport?

    The concierge can organise a private transfer by car or SUV between The Box House Hotel and JFK, LaGuardia, or Newark airports, with pick-up at the desired time.

  • What is the best way to get from The Box House Hotel to Times Square comfortably?

    It is recommended to book a chauffeur service or a taxi to reach Times Square from the hotel, with the concierge able to offer various options along with time and cost estimates.

  • Can you arrange a daily shuttle between The Box House Hotel and Midtown Manhattan?

    The concierge can book a shuttle service or a private car for your daily trips between the hotel and Manhattan, according to your schedule and budget.

  • Is it possible to rent bikes near The Box House Hotel to explore Brooklyn?

    The concierge can arrange for the rental of a bike or an electric bike nearby to discover Greenpoint and the promenade along the East River.

  • Can you book a transfer with a child car seat from The Box House Hotel?

    Reservations are made through the concierge, who can organise a car service with a child seat suitable for the child's age for trips to the airport or Manhattan.

Restaurant Reservations

  • Can you book a fine dining restaurant near The Box House Hotel for dinner?

    The concierge can recommend and reserve tables at fine dining restaurants in Greenpoint and Williamsburg based on your preferences and budget.

  • Can you arrange a weekend brunch near The Box House Hotel?

    Reservations are made through the concierge, who can suggest several popular brunch spots in Brooklyn or Manhattan and manage timing constraints.

  • Can you help me book a Michelin-starred restaurant during my stay at The Box House Hotel?

    The concierge can select restaurants with tasting menus or renowned chefs in Manhattan and reserve a table at the desired time.

  • Can you book a family-friendly restaurant near The Box House Hotel that is suitable for children?

    The concierge can recommend child-friendly restaurants in Greenpoint and reserve a table for your family.

Spa Bookings

  • Can you book a massage or spa treatment near The Box House Hotel?

    The concierge can book treatments, massages, or spa access at partner establishments in Greenpoint, Williamsburg, or Manhattan, depending on your availability.

  • Is it possible to arrange an in-room massage at the Box House Hotel?

    It is recommended to contact the concierge, who can arrange an in-room massage with an approved external provider, subject to availability.

  • Can you book a spa with couples treatments near The Box House Hotel?

    The concierge can suggest spas offering couples treatments and make a reservation for a relaxing time together.

Excursions & Cultural Visits

  • Can you organise a French-speaking guided tour of New York departing from The Box House Hotel?

    The concierge can book guided tours of New York with a French-speaking guide, including the main neighbourhoods of Manhattan and possibly Brooklyn.

  • Can you obtain skip-the-line tickets for museums and observatories from The Box House Hotel?

    It is possible to reserve skip-the-line tickets for certain museums and observatories through the concierge, subject to the availability of providers.

  • Can you book a sunset cruise from The Box House Hotel?

    The concierge can organise a sunset cruise or a dinner cruise to see the Manhattan skyline and the Statue of Liberty.

Special Occasions

  • Can you prepare a romantic surprise in the room for a wedding anniversary at the Box House Hotel?

    The concierge can arrange a romantic welcome with flowers, a bottle of wine or champagne, and personalised details in the room.

  • Can you help me organise an intimate wedding ceremony at the Box House Hotel?

    It is recommended to contact the concierge to organise a small ceremony or a wedding photoshoot at The Box House Hotel, in coordination with the events team.

  • Can you deliver a birthday cake to the room at The Box House Hotel?

    The concierge can arrange for a personalised cake and simple decoration in the room for a birthday, in connection with the hotel restaurant or a local pastry chef.

Shopping & Luxury Services

  • Can you organise a half-day luxury shopping trip from The Box House Hotel?

    The concierge can arrange a luxury shopping session with a car and driver to the boutiques on 5th Avenue or Soho.

  • Can you recommend a personal shopper or private stylist during my stay at the Box House Hotel?

    It is possible, through the concierge, to arrange for a partner personal shopper or stylist for a private fashion consultation session.

  • Can you arrange for the delivery of my purchases from Manhattan directly to the hotel?

    The concierge can recommend express delivery services from shops or department stores to your suite at The Box House Hotel.

Family Activities

  • What family activities do you recommend near The Box House Hotel?

    The concierge can suggest child-friendly activities, such as interactive museums, parks, and family cruises, and assist with booking tickets and transport.

  • Can you recommend family-friendly restaurants near The Box House Hotel?

    It is possible to ask the concierge for recommendations of kid-friendly restaurants and to make a reservation for your family.

Personalized Experiences

  • Can you arrange a professional photo shoot around The Box House Hotel?

    The concierge can organise a private photo session in Greenpoint with views of Manhattan, in collaboration with a local professional photographer.

  • Can you arrange a private street art tour in Brooklyn starting from The Box House Hotel?

    It is recommended to go through the concierge to book a private street art tour in Brooklyn with a specialised guide.

  • Can you create a personalised itinerary for visits in New York during my stay at The Box House Hotel?

    The concierge can assist in organising a customised itinerary in New York based on your interests, with suggestions for activities, restaurants, and tours.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits