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5★ · Pollença

Son Brull Hotel & Spa

Ctra. Palma -Puerto Pollença, Km. 50, 07460 Pollença, Illes Balears, Espagne, Pollença

4.74.7/5430 reviews · Google rating
  • In Pollença, set in peaceful natural surroundings
  • Member of Relais & Châteaux
  • Spa with relaxing treatments
  • Modern comfort in a traditional setting

Hotel 5-star in Pollença, Spain, 558 m from Mare de Déu del Puig, featuring a 1-Michelin-starred restaurant, spa and terrace breakfast.

What kind of hotel is Son Brull Hotel & Spa in Pollença?

Son Brull is a five-star hotel in a natural setting near Pollença, with a calm and carefully considered atmosphere.

It is part of Relais & Châteaux. The property combines contemporary comfort, traditional character and attentive service.

What can you do during a stay at Son Brull Hotel & Spa?

A stay works well for spa time, massage treatments, slow days on the estate and breakfast on the terrace.

The hotel also suits visits to old Pollença and hiking in the landscapes of northern Mallorca.

Is Son Brull Hotel & Spa family-friendly?

Yes, the hotel suits both couples and families, in a peaceful setting geared towards rest.

For the best fit, it is worth checking room categories and stay requirements with the Concierge.

A word from the Concierge

Son Brull Hotel & Spa through the Concierge's eyes

Located in Pollença, Spain, Son Brull Hotel & Spa is a 5★ hotel offering a unique experience. Nestled in a natural setting, this property is part of the Relais & Châteaux collection, ensuring quality service and attention to detail. The peaceful atmosphere invites relaxation, away from the hustle of large cities.

What sets this hotel apart is its commitment to authentic hospitality and a warm ambiance. Guests appreciate the blend of luxury and comfort, with modern facilities integrated into a traditional setting. The spa offers a range of relaxing treatments, perfect for recharging after a day of exploration.

Before you go, know that this hotel suits both couples and families. The calm atmosphere promotes a restful stay, ideal for those looking to disconnect. The area offers many outdoor activities, including hiking and cultural visits.

_My tip from the Concierge: book in advance for spa treatments, as slots fill up quickly._

Why choose Son Brull Hotel & Spa?

Son Brull Hotel & Spa is an exceptional address in Pollença, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • In Pollença, set in peaceful natural surroundings
  • Member of Relais & Châteaux
  • Spa with relaxing treatments
  • Modern comfort in a traditional setting
  • Suited to couples as well as families

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast on the terrace

    Beginning the day at Son Brull with breakfast on the terrace is one of the most natural ways to enter the rhythm of the estate. Morning light, still-cool air and the calm of the countryside around Pollença give this moment a particular quality. It feels less like a simple meal than a way of attuning oneself to the place before a day of exploration or rest.

    SignatureIncluded in your stay
  • Tailored wellness ritual at the spa

    The spa is one of the defining pillars of a stay here, and a treatment selected according to your travel rhythm can transform the experience. A relaxing massage after arrival, a mid-stay pause or a recovery moment after an active day in northern Mallorca: the value lies in the tailoring. Booking ahead is recommended in order to secure the most sought-after time slots.

    À réserverReservation required
  • Old Pollença escape

    From Son Brull, heading into Pollença adds a cultural and lived-in dimension to the estate experience. Stone lanes, lively squares, cafés, galleries and local heritage make for an outing that is easy to weave into the day. Best enjoyed in the morning or late afternoon, it offers a more intimate reading of northern Mallorca.

    Included in your stay
  • Hiking in northern Mallorca

    The Pollença region is especially well suited to walks and hikes, whether you prefer a gentle route or something more sustained. From the hotel, this experience offers a way into the landscape through movement: hills, rural paths, shifting light and open views across the territory. Returning to Son Brull afterwards only heightens the sense of retreat.

    Grand airIncluded in your stay
  • Slow day on the estate

    Some properties lend themselves better than others to the art of not forcing the day, and Son Brull is one of those where an unplanned day becomes an experience in its own right. Alternating reading, rest, a leisurely lunch, time at the spa and simple contemplation of the landscape allows guests to enjoy what the place offers most generously: space, silence and a genuine sense of disconnection.

    Included in your stay
  • A stay designed for couples and families

    One of Son Brull’s strengths is its ability to suit different styles of travel without losing its peaceful atmosphere. For couples, it offers a setting conducive to intimacy, wellbeing and days at one’s own pace. For families, it becomes a serene base from which to alternate rest and discovery around Pollença. That versatility is part of its identity and practical appeal.

    Included in your stay

Restaurants & bars

1 on-site dining venue, including 1 Michelin star.

  • 365 Restaurant

    1 Michelin star

    Restaurant

    Highlights

    • Creative

In the press

Distinctions & affiliations

Labels & distinctions
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 19 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 00:00
Check-out
Until 12:00

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Ctra. Palma -Puerto Pollença, Km. 50, 07460 Pollença, Illes Balears, Espagne

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 430 reviews

5/5Rebecca G

Some places are hard to put into words and Son Brull is one of them. Our stay was absolutely magical from start to finish. The food, the views, the spa - all came together to create an experience that felt genuinely…

5/5Sarah von Simson

We stayed at Son Brull for 3 nights on April 17th for our 30th wedding anniversary. Son Brull has the clever combination of sophisticated "retreat" and classic with a modern twist hotel. The surrounding scenery and…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 16 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Mare de Déu del PuigPlace of worship

    558 m · 7 min walk

    Place of worship a seven-minute walk away, providing a space for reflection and spirituality.

    Practical information

    The concierge’s wordA 7-minute walk away, Mare de Déu del Puig offers a reflective pause, ideal early in the morning or whenever you want a little calm.

  • Claustre del Convent de Sant DomingoMuseum

    1.4 km · 17 min walk

    Museum a fourteen-minute walk away, showcasing the history and culture of the region.

    Practical information

    The concierge’s wordFor a cultural break in Pollença, head to Claustre del Convent de Sant Domingo to discover the region’s history and culture.

  • Parroquia Mare de Déu Dels ÀngelsChurch

    1.6 km · 20 min walk

    Religious building located 1.6 km away, providing insight into local architecture.

    Practical information

    The concierge’s wordIf you're in the mood for a peaceful pause, this church in Pollença offers a lovely glimpse of local architecture.

  • Camí del CalvariHistoric landmark

    1.7 km · 3 min by car

    Historical site a seventeen-minute walk away, providing insight into the cultural heritage of the area.

    Practical information

    The concierge’s wordIf you’re in the mood for a cultural break, Camí del Calvari is a 17-minute walk away and offers a lovely glimpse of Pollença’s heritage.

  • Església de Sant JordiChurch

    1.8 km · 3 min by car

    Religious building located 1.8 km away, providing insight into local architecture.

    Practical information

    The concierge’s wordFor a peaceful break in Pollença, Església de Sant Jordi offers a lovely glimpse of local architecture, ideal during a cultural stroll.

  • Casa Museu Dionís BennàssarTourist attraction

    1.8 km · 3 min by car

    Casa Museu Dionís Bennàssar, a museum dedicated to art and culture, located 1775 meters away.

    Practical information

    The concierge’s wordFor a cultural break in Pollença, slip into Casa Museu Dionís Bennàssar, a museum dedicated to art and culture.

  • Església de Monti-sionChurch

    1.8 km · 3 min by car

    Religious building located 1.8 km away, providing insight into local architecture.

    Practical information

    The concierge’s wordIf you’re exploring Pollença, pause at Església de Monti-sion for a lovely glimpse of local architecture in a quiet moment.

  • Point de vue du CalvaireObservation deck

    2.1 km · 4 min by car

    Observation deck 2,090 meters away, providing a panoramic view of the surrounding landscapes.

    Practical information

    The concierge’s wordFor a contemplative break near Pollença, aim for this viewpoint on a clear day to fully enjoy the panoramic surrounding landscapes.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Villa PontarróGarden

    852 m · 10 min walk

    Villa Pontarró, a lodging option providing a pleasant setting for a stay in Pollença.

    Practical information

    The concierge’s wordFor a green escape in Pollença, Villa Pontarró suits you well if you're after a peaceful stay in pleasant surroundings.

  • Parc infantilPark

    1.3 km · 16 min walk

    Playground, a play area for children featuring various recreational equipment.

    Practical information

    The concierge’s wordIf you’re with children, pause here to let them enjoy the play equipment between sightseeing moments in Pollença.

  • Jardins de Joan MarchPark

    1.5 km · 18 min walk

    Park in Pollença, providing a green space suitable for relaxation and walking.

    Practical information

    The concierge’s wordFor a quiet break in Pollença, head to Jardins de Joan March: ideal for a short stroll or a breather between visits.

  • Santuiri (Pollensa )National park

    1.6 km · 19 min walk

    National park 1.6 km away, featuring preserved natural landscapes and hiking trails.

    Practical information

    The concierge’s wordIf you’re in the mood for a nature break, Santuiri is ideal for a peaceful walk or hike through preserved landscapes.

  • Parc de Can EscarrinxoPark

    2.3 km · 4 min by car

    Can Escarrinxo Park, a green space suitable for relaxation and walks.

    Practical information

    The concierge’s wordFor a calm break in Pollença, head to Parc de Can Escarrinxo: a pleasant green space to unwind or take a short walk.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Son Brull Hotel & Spa?

    Check-in is generally possible from 15:00 and check-out until 12:00, subject to confirmation by the hotel.

  • Can I check in early?

    Early check-in may sometimes be offered depending on occupancy and the actual arrival of rooms. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to request a late check-out at Son Brull Hotel & Spa?

    Late check-out may be possible depending on availability for the day and may incur an additional charge. Contact the concierge to confirm the arrangements for the day.

  • How does a late arrival work at Son Brull Hotel & Spa?

    The reception welcomes guests during the day and evening. For very late arrivals, it is recommended to inform the hotel in advance to arrange check-in.

Location & Access

  • What is the distance between the hotel and the airport?

    Palma de Mallorca Airport is approximately 35 minutes by car from Son Brull Hotel & Spa, depending on traffic.

  • Where is Son Brull Hotel & Spa located in relation to the centre of Pollença?

    Son Brull Hotel & Spa is located about 1.8 km from the centre of Pollença, in the countryside, a few minutes' drive from the village.

  • Is Son Brull Hotel & Spa close to the beach and the Serra de Tramuntana?

    The estate is close to the sea and the mountains, a few minutes' drive from Pollença and less than 15 minutes from Port de Pollença and Port d'Alcúdia.

  • How do I get to Son Brull Hotel & Spa from Palma de Mallorca?

    Access is mainly by car or taxi from Palma. It is recommended to use car rental to explore Mallorca around Pollença.

  • Does the hotel have parking?

    The hotel has free private parking for guests, located on the property.

  • Are airport transfers offered?

    Airport transfers can be arranged on request via the concierge, by private car or van, at an additional cost.

Rooms & Amenities

  • What types of rooms and suites are available at Son Brull Hotel & Spa?

    Son Brull Hotel & Spa offers double rooms, suites and villas, set in the former monastery and its outbuildings.

  • What main amenities can be found in the rooms at Son Brull?

    The rooms are equipped with spacious beds, discreet television, sound system, complete bathroom and contemporary furnishings in a historic setting.

  • Does the hotel offer villas or independent accommodations for families?

    Some units are independent villas, suitable for more private or family stays, with more space.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in the hotel and works reliably throughout the property.

  • Can you book a room with a view of the countryside or the pool at Son Brull Hotel & Spa?

    Some rooms offer views of the countryside, the pool or the vineyards, depending on the category booked.

Dining

  • What type of breakfast is offered?

    Breakfast is served in buffet and à la carte style, with a selection appreciated by guests, in the bistro or at the restaurant 3/65.

  • What restaurants are available at Son Brull Hotel & Spa?

    Son Brull Hotel & Spa offers at least two restaurants: the Bistro and the gourmet restaurant 365, serving Mediterranean and international cuisine.

  • What does the restaurant 365 at Son Brull Hotel & Spa offer for dinner?

    Restaurant 365 is a gourmet restaurant by the pool, primarily serving dinner, with reservations recommended.

  • Is there a bar or snack near the pool at Son Brull?

    A lounge bar and a poolside bar serve cocktails and light dishes, with service possible on the terrace.

  • Is room service available at all hours at Son Brull Hotel & Spa?

    Room service is available 24/7, allowing meals and drinks to be taken in the room or suite.

Spa & Wellness

  • What spa and wellness facilities are offered at Son Brull Hotel & Spa?

    The spa features treatment rooms, outdoor treatment areas, sauna, hot tub, hammam, and relaxation lounge.

  • What types of massages and treatments can be booked at the Son Brull spa?

    The hotel offers various massages, including hot stone, sports, and Swedish massages, as well as aromatherapy, hydrotherapy, and reflexology treatments.

  • Is there a gym or yoga classes at Son Brull Hotel & Spa?

    A fitness room, a yoga space, and yoga classes are available for guests, sometimes at an additional cost.

  • Is the spa at Son Brull Hotel & Spa also open to external guests?

    Contact the concierge to confirm the day's arrangements.

Activities & Leisure

  • Does the hotel have a swimming pool?

    Son Brull Hotel & Spa has an outdoor swimming pool, popular with guests, featuring a terrace and sun loungers.

  • What activities are offered at Son Brull Hotel & Spa to occupy the day?

    Activities include tennis, cycling, hiking, horse riding, nearby golf, snorkeling, diving, water sports, and cooking classes.

  • What to do in Mallorca near Son Brull if looking for something other than the beach?

    Outdoor activities around the hotel include countryside walks, vineyard visits, and exploring nearby villages.

  • What relaxation experiences are possible in the rural setting of Son Brull Hotel & Spa?

    Son Brull is ideal for relaxation, enjoying the spa, the pool, and nature walks, while being close to Pollença for outings.

Family & Kids

  • Does the hotel offer a babysitting service?

    Activities such as babysitting services are available for an additional fee, with prior reservation recommended.

  • Are there baby facilities at Son Brull Hotel & Spa?

    Baby facilities such as a bathtub, baby monitor, and specific services are available upon request, with possible additional charges.

  • Is Son Brull Hotel & Spa suitable for a family stay with children?

    The villas and some larger rooms may be suitable for family stays, depending on the composition and age of the children.

  • Are there activities organised specifically for children at Son Brull?

    Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at Son Brull Hotel & Spa?

    Pets are generally not allowed at Son Brull Hotel & Spa, unless otherwise stated in your booking confirmation.

  • Are assistance dogs allowed in the common areas of Son Brull Hotel & Spa?

    Contact the concierge to confirm the arrangements for the day.

  • Are there special services or facilities for pets at Son Brull?

    Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is Son Brull Hotel & Spa suitable for people with reduced mobility?

    The establishment is set in a former monastery with renovated spaces. Contact the concierge to confirm the arrangements for the day.

  • Do the rooms have accessible bathrooms with walk-in showers and grab bars?

    Contact the concierge to confirm the arrangements for the day.

  • Are the common areas, such as the pool and restaurant, easily accessible by wheelchair?

    Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation conditions depend on the type of rate and the booking channel. It is advisable to check the details on the booking confirmation.

  • What payment methods are accepted at Son Brull Hotel & Spa for settling the stay?

    Contact the concierge to confirm the arrangements for the day.

  • Can part of the stay be paid for with gift vouchers or Relais & Châteaux cards?

    Contact the concierge to confirm the terms of the day.

  • Are local tourist taxes added to the room price at Son Brull Hotel & Spa?

    Contact the concierge to confirm the terms of the day.

Sustainability

  • What distinguishes Son Brull Hotel & Spa as a rural sanctuary in Mallorca?

    Son Brull Hotel & Spa is located in a former monastery, with a preserved natural environment and an adjoining vineyard.

  • Does the hotel implement practices to reduce plastics and manage water sustainably?

    Contact the concierge to confirm the terms of the day.

  • Are there dining options highlighting local and seasonal products at Son Brull?

    Contact the concierge to confirm the terms of the day.

  • Does Son Brull Hotel & Spa offer activities to raise guests' awareness of the surrounding nature?

    Contact the concierge to confirm the terms of the day.

The Concierge answers — Son Brull Hotel & Spa

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Palma airport and Son Brull Hotel & Spa?

    The concierge can organise a private transfer by car or van between Palma de Mallorca airport and Son Brull Hotel & Spa, with personalised welcome and adaptation to flight schedules.

  • Can I ask the concierge to book a driver for my travels in Mallorca?

    The concierge can book a taxi or a private driver for trips to Port de Pollença, Port d'Alcúdia or the centre of Palma according to your needs.

  • Can the concierge take care of renting a car during my stay at Son Brull Hotel & Spa?

    It is recommended to request the concierge to arrange a car rental delivered directly to the hotel or airport, with appropriate insurance.

  • Is it possible to book transfers to the beaches of the bay of Pollença through the concierge?

    The concierge can organise transfers to nearby beaches or the ports of Pollença and Alcúdia, with schedules and routes tailored to your activities.

Restaurant Reservations

  • Can the concierge reserve a table at the 365 restaurant of Son Brull Hotel & Spa?

    Reservations are made through the concierge to secure a table at the gourmet restaurant 365 of Son Brull, including for highly sought-after services.

  • Can you help me book traditional restaurants in Pollença and Port de Pollença?

    The concierge can recommend and reserve restaurants in Pollença, Port de Pollença or Alcúdia, taking into account your culinary preferences.

  • Can the concierge organise a personalised romantic dinner at Son Brull?

    It is recommended to contact the concierge to arrange a romantic dinner with a tasting menu, special decoration, and wine selection within the hotel.

Spa Bookings

  • How do I book a massage or treatment at the spa of Son Brull Hotel & Spa?

    Reservations are made through the concierge for massages, aromatherapy treatments or reflexology at the Son Brull spa, with choices of times and therapists.

  • Can I ask the concierge to create a customised wellness programme during my stay?

    The concierge can compose a wellness programme over several days including spa, sauna, hammam, yoga and fitness according to your relaxation goals.

  • Can the concierge organise private yoga classes at Son Brull Hotel & Spa?

    It is recommended to go through the concierge to book individual or small group yoga or meditation sessions in the hotel facilities.

Excursions & Cultural Visits

  • Can you arrange a guided tour of Pollença and its main points of interest?

    The concierge can organise guided tours of the village of Pollença and its surroundings, including historical sites and local markets.

  • Can the concierge organise hikes in the Serra de Tramuntana near Son Brull?

    The concierge can recommend and book excursions through the Serra de Tramuntana, with guided hikes or self-guided routes tailored to your level.

  • Is it possible to book a cultural day trip to Palma de Mallorca through the concierge?

    It is possible to request the concierge to organise a cultural day in Palma, including transport, a visit to the old town and main monuments.

Special Occasions

  • Can you help me prepare a birthday surprise in my room at Son Brull Hotel & Spa?

    The concierge can organise a birthday celebration with a cake, room decoration and possibly photography, according to your wishes.

  • Can the concierge organise a personalised marriage proposal at Son Brull?

    It is recommended to contact the concierge to arrange a romantic marriage proposal, with a setup on the property or at restaurant 365.

  • Can I ask the concierge to organise a small private reception within the hotel?

    The concierge can coordinate services for a small private event, such as a family dinner or an intimate celebration in the hotel’s spaces.

Shopping & Luxury Services

  • Can you recommend luxury shops in Mallorca and arrange transport from the hotel?

    The concierge can direct you to high-end boutiques in Palma or Pollença and arrange transfers for a half-day shopping trip.

  • Can the concierge deliver flowers or a gift to my room at Son Brull?

    It is possible to request the concierge for the delivery of flowers, gifts or local products to your room at specific times.

  • Is it possible to book a private wine tasting at Son Brull Hotel & Spa?

    The concierge can organise a private wine tasting of the estate's wines or Mallorcan wines, with a sommelier and personalised selection.

Family Activities

  • Can you suggest and organise outings suitable for a family with children around Pollença?

    The concierge can propose family-friendly activities, such as easy walks, village visits and beach days with practical advice.

  • Can the concierge help me arrange childcare for an evening at the restaurant?

    The concierge can book a childcare service available at the hotel, subject to availability and sufficient notice.

  • Is it possible to book a cooking workshop for the whole family through the concierge?

    It is recommended to contact the concierge to organise cooking classes or fun workshops suitable for older children.

Personalized Experiences

  • Can you create a customised programme to explore Mallorca without going to the beach?

    The concierge can create a tailored itinerary 'What to do in Mallorca off the beach', including visits to villages, wine tasting, mountains, and nature activities.

  • Can the concierge organise an immersive experience to discover the Son Brull estate and its surroundings?

    It is possible to request a personalised day from the concierge 'What to see in Brull', combining exploration of the property, tastings, and a walk in the countryside.

  • Can I ask the concierge to arrange a professional photo shoot at Son Brull Hotel & Spa?

    The concierge can organise a professional photo shoot on the estate or in the countryside of Pollença, with makeup and timings adjusted for the light.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits