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5★ · Vienne

SO/Vienne

Vienne

4.64.6/55,435 reviews · Google rating

Hotel 5-star in Vienna, in the heart of the city, featuring contemporary design, sociable shared spaces and easy access to public transport.

Is SO/Vienna well located for staying in the heart of Vienna?

Yes. The hotel is set in the heart of Vienna, with straightforward access to the main sights.

It also offers easy access to public transport, which is practical for sightseeing or moving between appointments.

What budget should you plan for a stay at SO/Vienna?

Rates vary depending on the season, your dates and the room category selected.

For an accurate estimate, it is best to check your dates or ask the Concierge which option suits your stay best.

Can you have dinner or drinks with a view at SO/Vienna?

Yes. The hotel offers a rooftop drinks experience with Vienna as the backdrop.

It also highlights a panoramic dinner in the spirit of Das LOFT, worth booking if you want the view to shape the evening.

A word from the Concierge

SO/Vienne through the Concierge's eyes

SO/Vienna is a five-star hotel located in the heart of Vienna. This establishment stands out with its modern and chic atmosphere, offering a unique experience for travelers. The contemporary decor and attentive service create a pleasant setting, ideal for relaxation or business. The hotel is conveniently located for exploring the city, with easy access to main attractions and public transport.

What distinguishes SO/Vienna is its atmosphere that combines elegance and comfort. Guests appreciate the carefully curated interior design and communal spaces that encourage social interaction. The hotel attracts both business travelers and vacationers, thanks to its quality service and commitment to hospitality.

Before your visit, know that the hotel suits various types of stays, whether for couples, solo travelers, or families. Seasonality may influence occupancy, so plan your visit accordingly. Business travelers will also find facilities tailored to their needs.

_My tip from the Concierge: consider booking your stay in advance, especially during peak periods, to ensure your accommodation._

Why choose SO/Vienne?

SO/Vienne is an exceptional address in Vienne, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Cocktails on the rooftop with Vienna on the horizon

    Taking a seat above the city at dusk immediately changes one’s reading of Vienna. This experience invites guests to the rooftop for a drink in an atmosphere that feels more local than showy, with the city’s rooftops, spires and historic lines forming a continuous backdrop. Ideal as the start of an evening or as a contemplative close to a day of sightseeing.

    Vue sur la villeReservation required
  • Panoramic dining in the spirit of Das LOFT

    For travellers who want dining to be a defining moment of the stay, this panoramic dinner offers a distinctly Viennese way into the evening: taking one’s time, watching the city light up and allowing the meal to converse with the landscape. The experience suits both a dinner for two and a business evening in a more defined setting.

    Signature gourmandeReservation required
  • A tailored route through Viennese cafés and museums

    Vienna is best discovered in carefully paced sequences. This experience involves a concierge-crafted route tailored to your rhythm, combining major cultural institutions, pauses in emblematic cafés and suggested walks between visits. It is an elegant way to avoid overloaded days and to rediscover the city’s true tempo.

    ConciergerieReservation required
  • A design-and-culture weekend in the heart of Vienna

    Designed for a three-night stay, this experience brings together the hotel’s natural strengths with Vienna’s great pleasures: architecture, museums, cafés, dinner with a view and evenings out in the city. It is intended for travellers who want a contemporary address as their anchor without giving up the cultural depth of the Austrian capital.

    Reservation required
  • A business stay with urban breathing space

    For business travellers, SO/Vienna makes it possible to combine efficiency with genuine quality of stay. This experience focuses on fluidity: a smooth arrival, concierge guidance, easy access to appointments and the possibility of turning the end of the day into a moment of ease over drinks or a panoramic dinner. It is a way of travelling without a hard divide between work and the pleasures of the city.

    Business & lifestyleIncluded in your stay
  • Vienna by night from the rooftop

    When the city begins to slow, the panorama takes on another depth. This experience favours blue hour and early evening, when monuments gradually dissolve into a landscape of lights. It suits travellers who prefer to observe a city rather than consume it too quickly, and who see a grand hotel as an observation post as much as a place to stay.

    SoiréeReservation required

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are welcome (20 € fee).

All dogs need to be kept on a leash or in a carrier when in public areas.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Guest reviews

4.6 / 5 · 5,435 reviews

4/5Norah Almarri

We had a wonderful stay at SO/ Vienna and truly appreciated the warm hospitality throughout our visit. Special thanks to the two lovely ladies in the breakfast area, the team member who kindly assisted us with our…

5/5Neda Salai

My stay at SO/ Vienna was truly exceptional. Without a doubt, one of the best hotels in the center of Vienna. The entire experience was elegant, sophisticated, and filled with style in every detail. The breakfast was…

5/5lital shwartz

We stayed at the hotel for two nights, a mother and daughter. The location is excellent—within walking distance of the main square and the shopping street, just a minute from the metro station, and surrounded by…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is the SO/Vienna hotel located in Vienna?

    The SO/Vienna hotel is a luxury 5-star establishment located at Praterstrasse 1, in the Leopoldstadt district, in close proximity to the city centre of Vienna.

  • What is the distance between the hotel and the airport?

    SO/Vienna is located approximately 10.9 miles, or nearly 17.5 kilometres, from Vienna International Airport, according to published travel data.

  • Is SO/Vienna close to the historic centre and St. Stephen's Cathedral?

    SO/Vienna is located a few minutes' walk from Stephansplatz and St. Stephen's Cathedral, on the Ring and near the main attractions of the centre.

  • What are the public transport options around SO/Vienna?

    The nearest metro station is located on Praterstrasse and allows quick access to Vienna's shopping districts and tourist areas.

Arrival & Departure

  • Does the hotel have parking?

    The hotel has a public parking facility on site, accessible without prior reservation, with daily charges indicated by the establishment.

  • Can I check in early?

    The standard check-in time is at 3 PM and check-out at noon; early check-in may be offered subject to availability and possible early arrival fees.

  • Are airport transfers offered?

    Airport transfers can be arranged via the hotel’s limousine or car service, with prior reservation and rates to be confirmed with the concierge.

  • What are the check-in and check-out times at SO/Vienna?

    Check-in is generally possible from 3 PM and check-out until noon, with express arrival or departure options mentioned by some partners.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel and in the rooms, with connection included for guests staying at SO/Vienna.

  • Is a 24-hour room service available at SO/Vienne?

    SO/Vienne offers a room service available 24 hours a day, allowing guests to order meals and drinks to their rooms at any time.

  • What additional services are offered to guests of SO/Vienne?

    Concierge services, laundry, free newspapers, and a library are mentioned among the services provided by the establishment.

  • What services are generally included in the room price at SO/Vienne?

    Some displayed rates include breakfast and access to the spa, while others do not; the exact inclusions are indicated for each offer at the time of booking.

Dining

  • What type of breakfast is offered?

    Breakfast is served as a full buffet, with a varied selection of hot and cold items, and may be taken for an additional fee depending on the type of booking.

  • What is the concept of the Das LOFT restaurant at SO/Vienna?

    Das LOFT is the restaurant, bar, and lounge located at the top of the hotel, offering a 360° panoramic view of Vienna and serving creative cuisine based on regional products.

  • Does the hotel have a rooftop bar with a view of Vienna?

    The hotel features a rooftop bar and lounge at Das LOFT, highly regarded for its cocktails and city views, also accessible to non-residents under certain conditions.

  • Is breakfast included in the room rate at SO/Vienne?

    Breakfast can be taken at the hotel's restaurant and is generally offered at an additional cost, except for specific offers that include breakfast.

  • Can you find a coffee shop or café space directly in the SO/Vienne hotel?

    The hotel has a coffee bar or coffee shop, as well as a restaurant where coffee and drinks can be consumed throughout the day.

Pets

  • Are pets allowed at SO/Vienna?

    Pets are allowed at SO/Vienna, generally upon request, with additional fees possibly applying depending on the size and type of pet.

  • Are there additional fees for bringing a pet?

    SO/Vienne accepts pets, generally upon request, with possible additional charges payable on-site according to the hotel's conditions.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The hotel has a spa area including a sauna, steam room, hot tub, and gym, but there is no mention of a swimming pool among the available facilities.

  • What spa and wellness facilities are available at SO/Vienna?

    The hotel's spa offers a sauna, steam room, hot tub, experience showers, relaxation areas, and a modern gym over approximately 750 m².

  • Is access to the spa and gym included in the stay?

    Access to the spa with sauna, steam room, hot tub, relaxation area, and gym is indicated as free for hotel guests.

  • Does SO/Vienne offer a gym for guests?

    The hotel provides a well-equipped gym as well as a wellness area, both located within the spa.

  • Are treatments and massages offered at the spa of SO/Vienne?

    The hotel's spa offers massages, facials, and other wellness treatments, available by reservation and at an additional cost.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the type of rate chosen, flexible or non-refundable; deadlines and fees are specified at the time of booking on official channels.

  • Are there any tourist taxes to pay?

    Local tourist taxes may apply in Vienna and generally appear separately on the hotel's final bill.

  • How many stars does the hotel SO/Vienne have?

    SO/Vienne is a 5-star hotel; Vienna has several establishments of this category, often located around the historic centre and the Ring.

  • What payment methods are accepted at the SO/Vienne hotel?

    Payment conditions, including accepted credit cards and any required deposits, are specified at the time of booking on official and partner sites.

  • Is SO/Vienne a 7-star hotel in Vienna?

    SO/Vienne does not present itself as a 7-star hotel, but as a 5-star design and lifestyle establishment in the heart of Vienna.

  • What is the average price range for a night at the SO/Vienne hotel?

    Room rates vary depending on the period, category, and offers; nightly prices may change and are displayed in real-time on booking sites.

  • Is SO/Vienne a non-smoking hotel?

    The hotel is entirely non-smoking, with a prohibition on smoking in rooms and indoor areas, and possibly designated smoking areas outside.

Rooms & Amenities

  • Do all rooms at SO/Vienna have a city view?

    The hotel offers rooms and suites that all provide an unobstructed view of the rooftops of Vienna thanks to their large bay windows.

  • How many rooms and suites does SO/Vienna offer?

    SO/Vienna has 182 rooms and 26 suites, located on the upper floors of the building, with different categories of comfort and size.

  • What amenities are available in the rooms at SO/Vienna?

    The rooms are equipped with high-quality bedding, a pillow menu, air conditioning, a safe, a minibar, and 24-hour room service.

  • Is SO/Vienne considered a design and luxury hotel in Vienna?

    The hotel is described as luxurious and design-oriented, featuring contemporary architecture and a spectacular roof that illuminates the lobby and floors.

  • Is a daily housekeeping service provided in the rooms of SO/Vienne?

    Housekeeping services are provided daily, with the possibility of additional cleaning or evening service depending on the room category and guest requests.

Activities & Leisure

  • Does SO/Vienne offer meeting rooms or event spaces?

    The hotel has bright meeting rooms that can accommodate various professional or private events, equipped with modern facilities.

  • Is SO/Vienne well located to enjoy the nightlife and Viennese cafés?

    The hotel is located near the Prater and the Ring, allowing easy access to the lively areas of the centre, nightlife, and historic cafés of Vienna.

  • How do guests rate the SO/Vienne hotel in Vienna overall?

    Online reviews describe SO/Vienne as a highly regarded hotel for its panoramic view, its rooftop Das LOFT, its breakfast, and its central location in Vienna.

Family & Kids

  • Is the SO/Vienne hotel suitable for a family stay with children?

    SO/Vienne is described as family-friendly, with the possibility of paid babysitting services and spacious rooms.

  • Is there a childcare or babysitting service at SO/Vienne?

    A babysitting service is mentioned as available for an additional fee, subject to reservation and the availability of caregivers.

  • Does SO/Vienne offer family or connecting rooms?

    Connecting rooms or larger suites may be offered to families, depending on the type of category booked and availability.

  • What are the conditions for children and extra beds at SO/Vienne?

    Policies regarding children, baby beds, and extra beds vary depending on the type of room and are indicated in the detailed booking conditions.

Accessibility

  • Is the SO/Vienne hotel accessible for people with reduced mobility?

    SO/Vienne indicates that it is accessible for people with reduced mobility, with facilities for wheelchairs and disabled access to common areas.

  • Are there elevators providing easy access to the rooms and the rooftop?

    Elevators serve the floors where the rooms and the rooftop are located, facilitating access to the different levels of the hotel.

Sustainability

  • Does the SO/Vienne hotel have environmental programmes or sustainability labels?

    The hotel is committed to modern comfort, but detailed information on environmental programmes or labels is not publicly specified. Contact the concierge to confirm the current arrangements.

  • Are waste and plastic reduction initiatives implemented at SO/Vienne?

    Information regarding waste sorting, plastic reduction, and energy savings within the hotel is not detailed. Contact the concierge to confirm the current arrangements.

  • Does SO/Vienne prioritise local or organic products in its dining?

    Practices related to local, organic, or seasonal products in the restaurant and breakfast are not precisely described. Contact the concierge to confirm the current arrangements.

  • Does SO/Vienne participate in local or social initiatives in Vienna?

    Information on any local partnerships or societal actions of the hotel is not detailed in public sources. Contact the concierge to confirm the current arrangements.

The Concierge answers — SO/Vienne

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer to or from Vienna airport?

    The concierge can organise a private transfer by car or limousine between Vienna airport and the hotel, with personalised welcome according to your flight schedule.

  • Can the concierge help me book train or bus tickets departing from Vienna?

    The concierge can book train or bus tickets and advise on the fastest route from SO/Vienna to major Austrian and European cities.

  • Is it possible to book a private driver by the hour to get around Vienna?

    It is recommended to contact the concierge to arrange an hourly chauffeur service to explore Vienna or attend multiple appointments in the city.

  • Can you arrange a car rental directly from the SO/Vienna hotel?

    The concierge can organise the rental of a premium car with delivery to the hotel, depending on the models and availability for the day.

  • Can the concierge book a taxi or shuttle for my outings in the city?

    The concierge can advise and book taxi or shuttle transfers to reach the Prater, Schönbrunn, or other major sites in Vienna.

Restaurant Reservations

  • Can you reserve a table at the Das LOFT rooftop of SO/Vienna?

    Reservations are made through the concierge, who can secure a table with a view at Das LOFT Restaurant & Bar on the rooftop, subject to availability.

  • Can the concierge recommend a traditional Viennese restaurant near the hotel?

    The concierge can recommend and book gourmet restaurants or typical bistros near Stephansplatz and in the historic centre.

  • Is it possible to organise a personalised romantic dinner in Vienna through the hotel?

    It is recommended to ask the concierge to arrange a romantic dinner with a special menu and personalised decoration in the dining room or in-room.

  • Can you secure a table at a renowned fine dining restaurant in Vienna?

    Reservations are made through the concierge for tables at Michelin-starred or highly sought-after restaurants in Vienna, depending on availability.

Spa Bookings

  • Can you arrange a treatment at the SO/Vienna spa during my stay?

    The concierge can book slots at the hotel spa for massages, facials, and wellness rituals, depending on the day's schedule.

  • Can the concierge organise a wellness moment for two at the hotel spa?

    It is recommended to contact the concierge to schedule a spa package and wellness access for two people, with possible amenities in the cabin.

  • Is it possible to book a private personal trainer at the SO/Vienne hotel?

    The concierge can book a personal trainer or private sessions in the hotel fitness room, depending on the availability of partner trainers.

Excursions & Cultural Visits

  • Can you organise a French-speaking guided tour of the historic centre of Vienna?

    The concierge can book guided tours of the old town, St. Stephen's Cathedral, and the main Viennese museums with French-speaking guides.

  • Can the concierge organise an excursion to Schönbrunn Palace from the hotel?

    It is recommended to go through the concierge to organise an excursion to Schönbrunn Palace with transport and skip-the-line tickets.

  • Can you book tickets for a classical music concert or at the Vienna Opera?

    The concierge can reserve tickets for classical concerts, operas, and performances in the major venues of Vienna, subject to availability.

Special Occasions

  • Is it possible to prepare a personalised birthday surprise at the SO/Vienne hotel?

    The concierge can organise a birthday or wedding surprise with decoration, cake, and a bottle in the room or on the rooftop.

  • Can the concierge help me organise a marriage proposal in Vienna?

    It is recommended to contact the concierge to organise a marriage proposal with staging, photographer, and a view of Vienna at Das LOFT.

  • Can you deliver flowers or a gift to my room before my arrival?

    The concierge can coordinate the delivery of flowers, gifts, chocolates, or champagne at the desired time in your room.

Shopping & Luxury Services

  • Can the concierge advise me on a luxury shopping route in the centre of Vienna?

    The concierge can suggest luxury shopping itineraries around Graben, Kohlmarkt, and Stephansplatz, with advice on high-end boutiques.

  • Is it possible to book a personal shopper in Vienna through the hotel?

    The concierge can arrange a personal shopper or stylist to accompany your shopping in the city, depending on available partners.

  • Can you direct me to high-end artisans for bespoke purchases in Vienna?

    The concierge can assist in finding tailor, cobbler, or bespoke jewellery services near the hotel.

Family Activities

  • Can the concierge suggest activities for a family with children in Vienna?

    The concierge can recommend child-friendly activities such as the Prater, Schönbrunn Zoo, or interactive museums, and arrange transportation.

  • Can you help me organise a trip to the Prater with my children from the hotel?

    The concierge can arrange ticket reservations for the Prater amusement park and advise on the most enjoyable time slots for families.

Personalized Experiences

  • Is it possible to prepare a personalised tour of the best traditional cafés in Vienna?

    The concierge can create a customised itinerary around Viennese cafés, with recommendations for both iconic and contemporary venues.

  • Can the concierge organise a private tour focused on modern and classical architecture in Vienna?

    It is recommended to request the concierge to organise a themed private tour on architecture or the history of Vienna with an expert guide.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits