Skip to main content
MC

The gallery

Hotel gallery

10 photos

5★ · Merano

Palace Merano

Merano

4.74.7/5252 reviews · Google rating

5-star hotel in Merano, Italy, in the heart of Merano, featuring an alpine setting, wellness facilities and traditional architecture.

What are the prices at Palace Merano?

Rates vary depending on the season, room category and programme selected.

For a wellbeing stay, it is best to check your exact dates or contact the Concierge.

Is Palace Merano a good choice for a wellbeing stay in Merano?

The hotel is designed for stays centred on rest, treatments and a calmer rhythm.

Its approach combines spa time, gentle activity and lighter dining in a peaceful setting, close to Merano's thermal baths.

How many rooms does Palace Merano have?

The exact number of rooms may vary depending on the current layout and room categories offered.

If this matters for your stay, the Concierge can help guide you towards the most suitable room type.

A word from the Concierge

Palace Merano through the Concierge's eyes

Palace Merano is located in Merano, Italy. This five-star hotel offers a soothing setting, surrounded by mountains and greenery. It is close to the famous Merano thermal baths, a highlight for wellness and relaxation enthusiasts. The town is known for its alpine atmosphere and rich cultural heritage.

What sets Palace Merano apart is its elegant atmosphere and refined service. Guests appreciate the blend of traditional architecture and modern comfort. The wellness and leisure facilities are designed to provide a relaxing experience. The hotel attracts clientele seeking tranquility and luxury.

Before you go, know that the ambiance is suitable for romantic or relaxing stays. Couples and solo travelers will find happiness here. Families can also enjoy the suitable spaces. The best time to visit is in spring and summer when nature is in full bloom.

_My tip from the Concierge: consider booking in advance to enjoy the best spa treatment offers._

Why choose Palace Merano?

Palace Merano is an exceptional address in Merano, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Personalised wellbeing programme

    The most natural experience at Palace Merano is to shape the stay around a programme designed to suit one’s rhythm and priorities. Treatments, rest, gentle activity and dining can be arranged coherently to create a genuinely restorative interlude, far removed from a simple succession of isolated services.

    Signature bien-êtreReservation required
  • Spa morning and relaxation

    Dedicating an entire morning to the wellness areas is one of the best ways to understand the property’s philosophy. The experience comes into its own when heat, swimming, quiet rest and a focused treatment are alternated without haste. It is a simple way to enter Palace Merano’s tempo and let the day unfold differently.

    Reservation required
  • Breakfast facing the mountains

    In Merano, morning light is part of the stay itself. Taking breakfast in calm surroundings, with the sense of the nearby landscape, sets the tone for the day. At Palace Merano, this can become a ritual in its own right: a slow awakening, a carefully laid table and the rare feeling of beginning the day without unnecessary noise.

    Included in your stay
  • Thermal promenade through Merano

    Between periods of rest, stepping out for a walk in Merano naturally extends the spirit of the stay. The town lends itself to slow wandering, between gardens, elegant architecture and thermal culture. This promenade keeps the hotel from feeling self-contained and places wellbeing within a broader relationship to landscape and climate.

    Included in your stay
  • Nutrition-focused light dining

    For many travellers, one of the most memorable experiences lies in eating differently for a few days. Lighter, carefully considered cuisine can transform a stay as surely as a treatment. At Palace Merano, this approach invites guests to recover energy, clarity and comfort without giving up the pleasure of the table.

    Art de vivreIncluded in your stay
  • Multi-day reset stay

    Palace Merano reveals its full logic when one stays for several nights. The body adopts a different rhythm, sleep settles, meals take on another role and treatments have a clearer effect. This experience is especially suited to those seeking not merely a getaway, but a genuine period of personal recalibration.

    Idéal 3 nuits et plusReservation required

In the press

Stay policies

Cancellation

Cancel free of charge up to 15 days before arrival with the Flex Upgrade.

Free cancellation up to 360 hours before arrival

Pets

Pets are welcome (45 € fee).

Dogs (up to 10 kg) are permitted with prior notice, approx. 45,00 €/day, to be paid at the hotel.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Guest reviews

4.7 / 5 · 252 reviews

5/5Jessica Hi

Gorgeous location, facilities, I can’t imagine how they could improve such an amazing place, it’s like a dream, very surreal it’s so perfect. The staff are incredible and attentive to every detail. It’s an impressive…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Palace Merano?

    Standard check-in begins at 15:00 and check-out must be completed by 11:00, according to information from major hotel distributors.

  • Can I request a late check-out after the check-out time?

    A late check-out may be possible depending on availability and is generally subject to an additional charge. Contact the concierge to confirm the arrangements for the day.

  • Is a deposit required to confirm my reservation at Palace Merano?

    A deposit of 1 to 2 nights is usually requested 3 to 6 weeks prior to arrival, with a credit card required to guarantee the reservation.

  • Can I check in early?

    Early check-in is only possible depending on room availability on the day of arrival. Contact the concierge to confirm the arrangements for the day.

Location & Access

  • Where is Palace Merano located exactly in Merano?

    Palace Merano is located at Via Cavour 2, in the spa town of Merano, in the province of Bolzano, in northern Italy.

  • What is the distance between the hotel and the Merano train station?

    Palace Merano is approximately 500 metres from the Merano train station, allowing for easy access on foot or by taxi from the train.

  • How do I access Palace Merano by car from the motorway?

    From the A22 motorway, take the Bolzano Sud exit and then the expressway towards Merano to reach the hotel by car.

  • What is the distance between the hotel and the airport?

    Bolzano Airport (BZO) is the nearest airport, located approximately 31 kilometres from Palace Merano, which is about a 30 to 40 minute drive depending on traffic.

Rooms & Amenities

  • How many rooms and suites does Palace Merano offer?

    Palace Merano has approximately 99 to 100 rooms, including single rooms, double rooms, junior suites, and suites spread between the main building and the castle section.

  • What amenities are available in the rooms at Palace Merano?

    The rooms are bright and elegant, offering free Wi-Fi, a bathroom, room service options, and access to the park and spa facilities.

  • Is room service available at Palace Merano?

    A room service is offered to guests, allowing them to have certain meals or drinks in their room according to the current hours.

  • Is Wi-Fi available in the hotel?

    Free high-speed Wi-Fi is available throughout the hotel, both in the rooms and in the common areas.

Included Services

  • Does the hotel have parking?

    Palace Merano offers free on-site parking for its guests, along with paid public parking options nearby.

  • What services are included in the room price at Palace Merano?

    The room rate generally includes access to Wi-Fi, pools, the fitness centre, and certain collective wellness activities. Specific medical and spa treatments are at an additional cost.

  • Does the hotel offer laundry service for guests?

    A laundry and dry cleaning service is offered to guests, with collection available for an additional charge.

  • Are airport transfers offered?

    A shuttle service or 'airport transportation' is offered, which can be arranged by the concierge according to your needs and flight schedule.

Dining

  • What type of breakfast is offered?

    The breakfast served can be tailored to dietary and health programmes, with balanced options and specific menus available in the hotel's restaurants.

  • How many restaurants and bars are available at Palace Merano?

    Palace Merano has at least one on-site restaurant, two dietary restaurants, and a lounge bar with a tea bar, with no alcohol service at the bar.

  • Does the hotel offer dietary or health menus during the stay?

    Special menus, including dietary regimes and menus tailored to detox programmes, are offered to guests following a health protocol.

  • Can I have breakfast in my room at Palace Merano?

    The room breakfast service is available, allowing you to enjoy the first meal of the day in your room.

Spa & Wellness

  • What type of spa and medical centre does Palace Merano offer?

    Palace Merano is a Medical Spa of 6,000 m² incorporating a medical centre, detox treatments, health programmes, and a large wellness area.

  • What wellness facilities are available at the spa of Palace Merano?

    The spa includes a large wellness area with sauna, steam room, whirlpools, Kneipp paths, and areas dedicated to hydrotherapy treatments and specific therapies.

  • What are the opening hours of the pools and the spa?

    The indoor and outdoor pools are generally open from 8:00 to 20:00. Please contact the concierge to confirm the day's arrangements.

  • Does the hotel have a pool?

    Palace Merano has a heated indoor pool, a heated outdoor summer pool, as well as various therapeutic pool options.

Activities & Leisure

  • What sports facilities are available at Palace Merano?

    Palace Merano offers a panoramic fitness centre of 250 m² with Technogym equipment, as well as a sports laboratory for diagnostics and specific training.

  • What leisure activities are offered to guests during their stay?

    Guests can enjoy activities such as yoga classes, Pilates, aqua fitness, walking, cycling, tennis, entertainment evenings, and guided walks regularly offered.

  • Is it possible to cycle or play tennis while staying at Palace Merano?

    Bicycle rentals, guided hikes, and tennis are available or organised by the hotel, allowing guests to enjoy the Merano environment.

  • Does the hotel have a park or garden for walking?

    The hotel's large private botanical park offers walks, relaxation areas, and sometimes outdoor wellness activities for guests.

Pets

  • Are pets allowed at Palace Merano?

    Palace Merano generally accepts pets, although certain restrictions apply. It is advisable to check the specific conditions before booking.

  • Are there limitations on pet access to hotel areas?

    Restrictions for pets are mentioned, which may concern size and access to certain areas such as the spa or restaurants. Please contact the concierge to confirm the day's arrangements.

  • Can I walk my dog in the park of Palace Merano?

    An outdoor space and a large park allow you to walk your dog, respecting cleanliness guidelines and other guests.

  • Does the hotel offer specific services for pets?

    Bowls or small attentions may be available for pets, depending on the current policy. Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is Palace Merano suitable for people with reduced mobility?

    Common areas and certain parts of the hotel are wheelchair accessible, with mention of access for people with reduced mobility to public areas.

  • Are there elevators to access the rooms and services?

    Elevators connect the different floors of the main building, facilitating movement to the rooms and care areas.

  • Are the spa and pools accessible to people with specific needs?

    Access to the pools and spa may be partially adapted, but it is recommended to inform your specific needs in advance to arrange the necessary assistance.

  • Are there parking spaces reserved for disabled people?

    Accessible parking spaces may be available for disabled individuals. Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy generally requires a deposit of 1 to 2 non-refundable nights from a certain period before arrival. Contact the concierge to confirm the arrangements for the day.

  • What payment methods are accepted at Palace Merano?

    Major international credit cards are accepted to guarantee the reservation and settle the stay at Palace Merano.

  • When should I pay the deposit for a detox or health programme?

    A deposit is required 3 to 6 weeks before arrival to validate certain bookings, including complete health programmes.

  • Are there any tourist taxes to pay?

    A local tourist tax is generally applied per person per night, in addition to the room rate. Contact the concierge to confirm the arrangements for the day.

Sustainability

  • Does the hotel follow an approach focused on well-being and overall health?

    Palace Merano is entirely dedicated to health and detox stays, with a philosophy oriented towards prevention, well-being, and reducing excesses.

  • Is the on-site dining designed with a sustainable health approach?

    The restaurants prioritise balanced menus and dietary cuisine, which involves careful selection of products and a reduction of certain food excesses.

  • Does the hotel have green spaces that promote a more ecological stay?

    The extensive botanical park maintained around the hotel provides a natural environment that promotes biodiversity and outdoor walks.

  • Do the programmes offered contribute to establishing a more sustainable lifestyle for guests?

    The detox and fitness stays aim to encourage more sustainable lifestyle habits, combining diet, physical activity, and personalised medical care.

  • Do the transfers offered by Palace Merano contribute to better management of travel?

    Transfers can be organised by the hotel to the airport or train station, which can limit individual vehicle use and optimise travel.

Family & Kids

  • Are children accepted at Palace Merano?

    Palace Merano primarily welcomes adults for health programmes, but stays with children are possible depending on current policies. Please contact the concierge to confirm the arrangements for the day.

  • What activities are suitable for families with children in the hotel?

    Gentle activities such as walks in the park and some leisure options may be suitable for families, while ensuring respect for the tranquillity of other guests undergoing treatment.

  • Can children use the pools and spa at Palace Merano?

    The hours and conditions for children's access to the pools may be restricted to preserve the therapeutic atmosphere. Please contact the concierge to confirm the arrangements for the day.

  • Are there rooms or suites suitable for family stays?

    Double rooms, suites, and junior suites can accommodate families, with the possibility of extra beds in certain categories, subject to availability.

The Concierge answers — Palace Merano

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between the airport and Palace Merano?

    The concierge can organise a private transfer or limousine from and to Bolzano airport or other Italian airports, upon prior request, with the rate communicated at the time of booking.

  • Is it possible to book a chauffeur for my transportation during the stay?

    The concierge can book a taxi or a private chauffeur for trips to Merano train station, Bolzano, or nearby villages, depending on your wellness programme schedule.

  • Can the concierge manage my transfer from a distant international airport?

    The concierge can advise on the best transfer options from major international airports (Verona, Innsbruck, Milan) and arrange a car or minivan suitable for the number of people and luggage.

  • How can I coordinate my flight times with transfers to the hotel?

    It is recommended to contact the concierge before arrival to coordinate flight or train times with the shuttle or private car service available.

  • Can you help me organise a train journey from Merano?

    The concierge can book train tickets and arrange door-to-door travel between Palace Merano, Merano train station, and major destinations in Italy or the Dolomites.

Restaurant Reservations

  • Can you book external restaurants suitable for my health programme?

    Reservations are made through the concierge, who can suggest gourmet or traditional restaurants in Merano and South Tyrol, taking into account your wellness programme constraints.

  • How can I reserve a table in the health restaurants of Palace Merano?

    The concierge can arrange a table in the two dietary restaurants of the hotel and specify the menus planned as part of your nutritional protocol.

  • Can the concierge manage my dietary restrictions for meals?

    It is recommended to inform the concierge of allergies and specific diets to adapt reservations, special menus, or vegetarian and gluten-free options in the hotel and externally.

  • Is it possible to organise a birthday dinner at the hotel restaurant?

    The concierge can organise a special dinner, with table decoration and suitable timings, to celebrate a birthday or event at the hotel restaurant.

Spa Bookings

  • How can I book treatments and consultations at the Medical Spa of Palace Merano?

    Reservations are made through the concierge, who coordinates medical consultations, spa treatments, massages, and activities prescribed as part of detox programmes.

  • Can you organise a daily schedule of wellness treatments and activities?

    The concierge can establish a personalised schedule of spa treatments and fitness sessions for the week, in harmony with the protocol set by the medical team.

  • Should I book my massages and spa treatments before my arrival?

    It is recommended to contact the concierge prior to arrival to reserve the most sought-after spa slots, including massages, hydrotherapy, and sports diagnostics.

Excursions & Cultural Visits

  • Can you book a guided tour of Merano and its main sites?

    The concierge can organise guided tours of Merano, its gardens, thermal baths, and historical sites, with French or English-speaking guides available depending on availability.

  • Is it possible to organise an excursion to the Dolomites from the hotel?

    The concierge can offer day trips to the Dolomites, by private car or in a group, including light hikes compatible with a wellness stay.

  • Can the concierge suggest suitable local walks and visits?

    The concierge can recommend walking routes around Merano and visits to vineyards or typical villages in South Tyrol, with or without a guide.

Special Occasions

  • Can you prepare a discreet birthday surprise in my room?

    The concierge can organise a birthday surprise in the room, with flowers, a cake tailored to the nutritional programme, and a personalised message.

  • Can the concierge organise a romantic marriage proposal on-site?

    It is recommended to contact the concierge in advance to organise a marriage proposal, with staging in the botanical garden or a private area of the hotel.

  • Is it possible to organise a small private event within the hotel?

    The concierge can coordinate small private events, such as a family gathering or a non-alcoholic cocktail, in accordance with the Medical Spa's rules.

Shopping & Luxury Services

  • Can you indicate the best luxury boutiques near Palace Merano?

    The concierge can recommend high-end boutiques in Merano and Bolzano for fashion, mountain products, and cosmetics, and arrange a driver for your shopping.

  • Can the concierge organise a personal shopper during my stay?

    The concierge can arrange a shopping session accompanied by a stylist or personal shopper, depending on availability, in selected boutiques in the region.

  • Can you help me ship purchases or wellness products to my home?

    The concierge can assist with the shipping of your purchases or wellness products from the Medical Spa to your home, providing information on delivery times and costs.

Family Activities

  • What family-friendly activities are recommended around Palace Merano?

    The concierge can suggest gentle activities for families, such as walks, garden visits, and cycling outings, suitable for children according to their age.

  • Can you specify the conditions for children's use of the pools?

    The concierge can provide information on the hours and conditions for children's access to the pools and common areas, in order to comply with the rules of the Medical Spa.

Personalized Experiences

  • Is it possible to create a fully customised wellness programme?

    The concierge can coordinate with the medical team to organise a fully personalised detox or fitness programme, based on your goals and constraints.

  • Can you book private yoga or fitness sessions?

    The concierge can arrange private yoga, Pilates, or personal training sessions in the panoramic studio or the hotel park.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits