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5★ · Dubaï

One&Only One Za'abeel

Street - Zaa'beel First - Za'abeel - Dubai - Émirats arabes unis, Dubaï

4.74.7/53,487 reviews · Google rating
  • Views over Dubai’s skyline
  • Contemporary design in an urban setting
  • Elegant, refined atmosphere
  • Well suited to business stays

5-star hotel in Dubai, United Arab Emirates, in the heart of Dubai, featuring a spa, fitness centre and sunset aperitif at height.

Where is One&Only One Za'abeel in Dubai?

The hotel is in Dubai, in a contemporary urban setting with open views over the skyline.

It suits a city stay well, with several points of interest within walking distance or a short drive away.

What is One&Only One Za'abeel known for?

The property is best known for its highly contemporary urban setting, skyline views and polished service.

Dining is also central to its identity, with several venues on site, including La Dame de Pic Dubai, which holds a MICHELIN Star.

What restaurants are at One&Only One Za'abeel?

The hotel brings together 11 dining and bar venues, with varied styles depending on what you feel like.

Notable options include La Dame de Pic Dubai, Sagetsu by Tetsuya, Nobu One Za’abeel, Aelia, Andaliman and Culinara.

A word from the Concierge

One&Only One Za'abeel through the Concierge's eyes

Located in Dubai, the One&Only One Za'abeel hotel stands out for its modern ambiance and refined luxury. This 5★ hotel is set in a vibrant urban environment, offering stunning views of the city and its iconic skyscrapers. As an Aman property, it promises a unique and memorable experience for its guests, combining comfort and sophistication.

What sets this hotel apart is its commitment to excellence and quality service. Guests appreciate the elegant and contemporary atmosphere, as well as the high-end facilities. The hotel attracts a diverse clientele, from couples seeking romance to business travelers looking for an inspiring setting.

Before you go, know that the hotel caters to various types of stays. Whether you're on a business trip, a romantic getaway, or a family vacation, the property adapts to your needs. The best time to visit Dubai is from November to March when the weather is more pleasant.

_My tip from the Concierge: book your spa treatments upon arrival, as slots fill up quickly during peak periods._

Why choose One&Only One Za'abeel?

One&Only One Za'abeel is an exceptional address in Dubaï, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • Views over Dubai’s skyline
  • Contemporary design in an urban setting
  • Elegant, refined atmosphere
  • Well suited to business stays

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

2
  • Spa
  • Fitness centre

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Business & events

3
  • Business centre
  • Meeting rooms
  • Private events

Accessibility

1
  • Elevator

Other amenities

21
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service
  • Wedding services

Restaurants & bars

11 on-site dining venues, including 2 Michelin stars.

  • La Dame de Pic Dubai

    1 Michelin star

    Restaurant

    Chef: Anne-Sophie Pic
    Chef: Anne-Sophie Pic

    Highlights

    • Modern French
    • Les Berlingots ASP© with 20 months aged Comté, mushroom and coffee consommé, Wagyu beef with seaweed eggplant, and roasted pear, honey ginger with slivers of Buddha’s hand
    Practical information

    The concierge’s wordAt La Dame de Pic Dubai, let yourself be guided by Anne-Sophie Pic’s modern French cuisine, especially the ASP© Berlingots and roasted pear with honey ginger.

  • Sagetsu by Tetsuya

    1 Michelin star

    Restaurant

    Chef: Tetsuya Wakuda
    Chef: Tetsuya Wakuda

    Highlights

    • Japanese
    Practical information

    The concierge’s wordFor a refined Japanese interlude, book Sagetsu by Tetsuya: Tetsuya Wakuda’s Michelin-starred table is well worth it.

  • Andaliman

    Restaurant

    Highlights

    • Indonesian
    • a vibrant taste of Indonesia, interactive restaurant Andaliman features an open kitchen, coconut husk grill and tableside sambals.
    Practical information

    The concierge’s wordFor a true taste of Indonesia, book Andaliman: the open kitchen, coconut husk grill, and tableside sambals define the experience.

  • Maison Devoille

    Restaurant

    Chef: Christophe Devoille
    Chef: Christophe Devoille

    Highlights

    • French
    • Chef Christophe Devoille’s tribute to Paris’ Golden Age, elegant pasty boutique and café Maison Devoille comes with a champagne bar.
    Practical information

    The concierge’s wordFor a very Parisian interlude, head to Maison Devoille: Christophe Devoille’s tribute to Paris’ Golden Age is best enjoyed with a stop at the champagne bar.

  • N53

    Bar

    Highlights

    • Encounter Dubai’s culinary scene from a new perspective high about the city at N53, with gourmet dining, a sophisticated bar and cigar lounge.
    Practical information

    The concierge’s wordFor a drink with a view and a sophisticated atmosphere, head to N53: Dubai’s culinary scene unfolds from above.

  • Aelia

    Restaurant

    Highlights

    • Mediterranean
    • A nod to the French Riviera, Aelia’s Mediterranean delights will keep you satisfied all day long, from sunrise breakfast to chic sundowners.
    Practical information

    The concierge’s wordFor a Mediterranean break with a Riviera spirit, Aelia takes you from breakfast to sundowners with effortless elegance.

  • Culinara

    Restaurant

    Highlights

    • An immersive culinary collective, Culinara’s social dining brings together 11 homegrown concepts in an elevated food hall.
    Practical information

    The concierge’s wordIf you’re torn between cravings, head to Culinara: its 11 homegrown concepts in an elevated food hall make dinner feel easy and lively.

  • Nobu One Za’abeel

    Restaurant

    Chef: Nobu Matsuhisa
    Chef: Nobu Matsuhisa

    Highlights

    • Japanese-Peruvian
    • Set within The Link at One Za’abeel, Nobu blends chef Nobu Matsuhisa’s signature Japanese-meets-Peruvian cuisine with dramatic architecture and elevated skyline views.
    Practical information

    The concierge’s wordFor a memorable dinner, head to Nobu One Za’abeel: Nobu Matsuhisa’s Japanese-Peruvian signature feels even sharper with the skyline views.

  • The Link

    Restaurant

  • Tapasake

    Restaurant

  • The Garden Pool Bar

    Bar

In the press

Awards & recognitions

Official distinctions and recognitions awarded to this property.

  • 1 MICHELIN Star — La Dame de Pic Dubai
    Guide MICHELIN
    View source

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary Wi-Fi in public spaces; in-room access available as a paid option.

Location & access

Address: Street - Zaa'beel First - Za'abeel - Dubai - Émirats arabes unis

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 3,487 reviews

5/5Shahmil P.P

My visit at One&Only One Za’abeel was nothing short of exceptional. From the moment I arrived, the service was warm, attentive, and truly personalized. The hotel’s modern architecture and elegant interiors create a…

5/5Monir Kansoh

My stay at One&Only One Za’abeel was nothing short of exceptional. From the moment I arrived, the level of hospitality, attention to detail, and service exceeded every expectation. A special thank you to Rick, who…

5/5rawan saeed

Amazing hotel — beautiful, luxurious, and very comfortable. We had the best time! A special thanks to Moorthy, whose kindness and caring made our stay even more memorable. He made sure we got a table for afternoon tea…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 16 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Dubai FrameMonument

    1.3 km · 15 min walk

    Monument in Dubai, providing a panoramic view of the city.

    Practical information

    The concierge’s wordFor a visual break, head to Dubai Frame late in the day: the panoramic view helps you take in Dubai’s contrasts.

  • Musée du FuturMuseum

    1.3 km · 16 min walk

    Museum a thirteen-minute walk away, dedicated to innovation and future technologies.

    Practical information

    The concierge’s wordA 13-minute walk away, the Museum of the Future offers a stimulating break if you feel like exploring innovation and tomorrow’s technologies.

  • Al Satwa Al Kabeer MasjidMosque

    1.4 km · 17 min walk

    Mosque located 1424 meters away, providing insight into Islamic architecture.

    Practical information

    The concierge’s wordIf you're exploring Al Satwa, this mosque offers a calm pause to take in a glimpse of Islamic architecture in Dubai.

  • Mosquée JumeirahMosque

    2.6 km · 4 min by car

    Jumeirah Mosque, an iconic place of worship open for visits.

    Practical information

    The concierge’s wordFor a cultural pause in Dubai, Jumeirah Mosque works well for a visit if you’d like to discover an emblematic place of worship.

  • AYA UniverseTourist attraction

    2.8 km · 5 min by car

    Tourist attraction located 2,780 meters away, providing an immersive and interactive experience.

    Practical information

    The concierge’s wordAYA Universe is an immersive, interactive break, ideal if you feel like changing pace for a while during an outing in Dubai.

  • Église catholique Sainte-Marie, DubaïChurch

    3.0 km · 5 min by car

    Catholic church in Dubai, a place of worship for the Christian community.

    Practical information

    The concierge’s wordA peaceful pause if you're looking for a moment of reflection in Dubai, in a place of worship active for the Christian community.

  • Dubai Aquarium & Underwater ZooAquarium

    3.6 km · 6 min by car

    Aquarium in Dubai, providing an immersive experience into the marine world.

    Practical information

    The concierge’s wordFor an immersive break in Dubai, head to Dubai Aquarium & Underwater Zoo when you feel like diving into the marine world.

  • Dubai DolphinariumAquarium

    3.7 km · 6 min by car

    Aquarium located 3.7 km away, providing an immersive experience with dolphin shows and other marine species.

    Practical information

    The concierge’s wordFor a playful break in Dubai, Dubai Dolphinarium suits a family outing built around dolphin shows and other marine species.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Zabeel ParkPark

    1.0 km · 12 min walk

    Zabeel Park, an urban park featuring green spaces and facilities for leisure activities.

    Practical information

    The concierge’s wordFor a green break between plans, Zabeel Park offers a pleasant urban setting with green spaces and leisure facilities.

  • Al Karama ParkPark

    2.3 km · 4 min by car

    Park in Dubai, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordIf you want a breather between plans, Al Karama Park offers a simple green pause to unwind and enjoy a quiet moment.

  • Parc du CriquePark

    3.7 km · 6 min by car

    Creek Park, a green space suitable for relaxation and outdoor activities.

    Practical information

    The concierge’s wordFor a green break between plans, Parc du Crique is well suited to a relaxing pause or a bit of time outdoors.

Places to visit nearby

The sights, landmarks and walks I recommend around One&Only One Za'abeel — each place has its own detailed guide.

Around the hotel

Our full Dubaï guide

Dubai pairs statement architecture, high luxury, desert culture and a distinctly international way of life.

Read the Dubai guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at One&Only One Za’abeel?

    Standard times are generally set at 2:00 PM for check-in and 12:00 PM for check-out, according to information from several booking sites. For specific needs, contact the concierge to confirm the day's arrangements.

  • Can I check in early?

    Early check-in may sometimes be offered depending on occupancy and room category. Contact the concierge to confirm the day's arrangements.

  • Is late check-out possible at One&Only One Za’abeel?

    Late check-out is generally possible upon request, subject to availability and sometimes additional fees. Contact the concierge to confirm the day's arrangements.

  • Are airport transfers offered?

    Private transfers can be arranged between the hotel and the airport or major areas of Dubai, via the concierge service or tour operator offers.

Location & Access

  • Where is One&Only One Za’abeel located in Dubai?

    One&Only One Za’abeel is located on Za’abeel Street, in the Za’abeel 1 area of Dubai, in the heart of the city and close to Downtown and the Dubai World Trade Centre.

  • What is the distance between the hotel and the airport?

    The distance to Dubai International Airport is approximately 10 to 15 km depending on the terminal, which generally takes 15 to 25 minutes by car depending on traffic.

  • How do I get to One&Only One Za’abeel from Downtown or the Dubai Mall?

    The hotel is situated in the iconic One Za’abeel complex, consisting of two towers connected by a suspended walkway, easily accessible by car and taxi from the main areas.

  • What is One Za’abeel and why is this complex known in Dubai?

    The One Za’abeel complex is famous for its bold architecture, its two towers connected by The Link, considered the longest cantilever in the world, and its spectacular views of the Dubai skyline.

  • What is One Za'abeel and what does this place represent for the city of Dubai?

    One&Only One Za’abeel is part of the One Za’abeel complex, known for its innovative design of two towers connected by The Link, a sky boulevard housing restaurants and an infinity pool.

Rooms & Amenities

  • Does the hotel have parking?

    The hotel has private parking for its guests, with reserved spaces and direct access to the buildings of the One Za’abeel complex.

  • What types of rooms and suites are available at One&Only One Za’abeel?

    The establishment offers spacious, bright rooms and suites with large bay windows, city views, king or twin beds, a minibar, and generous dressing areas according to guest feedback.

  • How are the standard rooms equipped at the hotel?

    The rooms are described as very comfortable, with high-quality bedding, a lounge area, full amenities, and often thoughtful touches like fruits, chocolates, and a coffee machine.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available in the hotel, generally free in the rooms and common areas, in line with the standards of luxury hotels in Dubai.

  • Is daily housekeeping or butler service provided in the rooms?

    Daily housekeeping and butler or personalised service are offered depending on the room category, for a high level of comfort.

Dining

  • What type of breakfast is offered?

    The breakfast offered includes a large international buffet with hot and cold options, varied cuisines, and the possibility of à la carte dishes, according to traveller reviews and stay videos.

  • How many restaurants are there and what types of cuisines are offered at One&Only One Za’abeel?

    The hotel has a large number of restaurants and bars, with at least ten dining options ranging from French to Turkish, Thai, Indonesian, Spanish, and more.

  • Does the hotel offer a dining experience with Michelin-starred chefs?

    Several restaurants are run by Michelin-starred chefs, providing a high-end dining experience within the complex, particularly in the structure The Link suspended between the towers.

  • Are there bars and lounges for evening drinks at the hotel?

    The hotel features bars and lounges, some open in the evening with panoramic views of the Dubai skyline, for cocktails and snacks in a chic atmosphere.

  • Does the booking include breakfast or other meals at One&Only One Za'abeel?

    Room bookings can be made with various meal plans, from breakfast only to half-board depending on the offers. Exact details are provided when selecting the rate.

Spa & Wellness

  • Does the hotel have a pool?

    One&Only One Za’abeel has at least two pools, including an infinity pool located at the top of The Link, reputed to be the longest infinity pool in the United Arab Emirates.

  • What type of spa and wellness area is available at One&Only One Za’abeel?

    The establishment houses the Longevity Hub by Clinique La Prairie, described as a medical spa and wellness centre with multiple floors of treatments and numerous treatment rooms.

  • Does the hotel offer wellness or longevity programmes over several days?

    Wellness and longevity programmes are offered, combining spa treatments, therapies, and personalised support, aimed at a health and performance-focused stay.

  • Is there a gym or fitness area in the hotel?

    A modern fitness centre is provided with high-end equipment, allowing guests to maintain their fitness routines during their stay.

Activities & Leisure

  • What leisure activities are available directly at the One&Only One Za’abeel resort?

    The hotel is designed as a vertical urban resort, with numerous on-site activities, including restaurants, pools, a spa, relaxation areas, and city views from The Link.

  • Why is the pool at One&Only One Za’abeel particularly famous?

    The infinity pool on The Link, touted as the longest infinity pool in the Emirates, offers a spectacular setting with views of Dubai for relaxation or swimming.

  • Is One&Only One Za’abeel worth visiting even if you are not staying there?

    The hotel offers a rich culinary and wellness experience, making it a destination in itself to discover, even for Dubai residents wishing to enjoy its restaurants and The Link.

  • Are there any special events or evenings organised at One&Only One Za’abeel?

    Gastronomic experiences, brunches, themed evenings, and events can be organised occasionally, particularly in the high-rise restaurants of the complex.

Family & Kids

  • Is the hotel suitable for a family stay with children?

    Families can book rooms or suites that are suitable, with enough space and possibly specific services for children, depending on the options offered at the time of booking.

  • Are there activities or services dedicated to children near One&Only One Za’abeel?

    The hotel may offer activities suitable for younger guests, or recommend family outings in Dubai, with assistance from the concierge for reservations.

  • Can two unmarried couples stay together in the hotel in Dubai?

    The accommodation policies for couples, including unmarried ones, are aligned with current Dubai regulations and international hotel standards. Contact the concierge to confirm the current arrangements.

Pets

  • Are pets allowed at One&Only One Za'abeel?

    Pets are generally not accepted at One&Only One Za’abeel, as is the case in most urban palaces in Dubai, except for possible exceptions in specific cases.

  • Can I bring my pet or an assistance dog to the hotel?

    It is advisable to check directly with the hotel or concierge for any requests regarding stays with pets or assistance dogs.

  • Are pets allowed in the common areas and restaurants of the hotel?

    Common areas and restaurants are generally not open to pets, in accordance with the practices of luxury hotels in the region.

Accessibility

  • Is the hotel accessible for people with reduced mobility?

    The complex is new and designed according to international standards, with elevators, wide corridors, and facilities that facilitate access to restaurants, pools, and rooms for people with reduced mobility.

  • Are there rooms specifically adapted for wheelchair users?

    Accessible rooms may be offered, with adapted bathrooms and equipment designed for guests with disabilities.

  • Are the restaurants and elevated areas like The Link easily accessible by wheelchair?

    The restaurants, bars, and main areas are accessible by elevator and ramps, allowing enjoyment of The Link and the views even with reduced mobility.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation conditions vary according to the rate chosen, promotional offers, and the booking platform. Contact the concierge to confirm the terms for the day.

  • What is the average price for a night at One&Only One Za’abeel?

    Rates can be dynamic and depend on the period, room category, and included services. Booking sites indicate nightly prices that can vary significantly depending on the season.

  • Is a security deposit required upon arrival at the hotel?

    A security deposit or pre-authorisation on a credit card may be required upon arrival to cover extras and secure the reservation.

  • Are there any tourist taxes to pay?

    In Dubai, tourist taxes and service charges are generally added to the room price, payable on-site or included depending on the offer. Contact the concierge to confirm the terms for the day.

Sustainability

  • Does One&Only One Za'abeel incorporate a modern approach to wellness and health in its design?

    The resort has been designed with iconic architecture and incorporates a modern approach to wellness, notably through its partnership with Clinique La Prairie, to offer responsible and health-focused experiences.

  • Does the hotel implement sustainable development initiatives or reduce its environmental impact?

    Luxury hotels in Dubai are implementing sustainability initiatives, such as energy optimisation and plastic reduction, although the specifics of the programmes depend on the establishment.

  • How does the Longevity Hub by Clinique La Prairie fit into a broader approach to sustainable wellness?

    The partnership with Clinique La Prairie for the Longevity Hub illustrates a focus on a healthier lifestyle and a sustainable approach to client wellness.

Included Services

  • Where can I find recent photos and reviews of One&Only One Za'abeel?

    Guests can often check an official photo gallery and reviews on platforms like TripAdvisor or booking sites to assess the experience offered.

  • What services are generally included in the room rate at One&Only One Za'abeel?

    Stays generally include access to pools, the fitness centre, and certain basic services. Some benefits may be added depending on offers or loyalty programmes.

  • Does the hotel offer a concierge service to organise activities and external bookings?

    Personalised services such as concierge, room service, and assistance with booking activities are offered to support guests during their stay.

  • Is there a laundry or dry cleaning service available for hotel guests?

    A laundry and dry cleaning service is usually available for guests, with collection and return to the room.

The Concierge answers — One&Only One Za'abeel

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Dubai Airport and One&Only One Za'abeel?

    The concierge can arrange private transfers by limousine or high-end vehicle between Dubai Airport and One&Only One Za'abeel, as well as trips to Dubai Mall, DIFC, and other iconic areas.

  • Is it possible to book a chauffeur by the hour for easy travel around Dubai from the hotel?

    The concierge can book chauffeurs by the hour to explore different areas of Dubai, with optimised routes and advice on travel times based on traffic.

  • Can the concierge arrange a helicopter or luxury car transfer from the hotel?

    The concierge can organise helicopter or luxury car transfers for spectacular arrivals or panoramic city tours departing from the hotel.

  • Can you handle transfers to Atlantis The Palm or the Burj Khalifa from One&Only One Za'abeel?

    It is recommended to contact the concierge to arrange transfers to Atlantis The Palm, Palm Jumeirah, or the Burj Khalifa, with timings adjusted to your reservations on-site.

  • Can the concierge arrange a car rental delivered to the hotel?

    The concierge can organise high-end car rentals with delivery and pick-up directly at One&Only One Za'abeel.

Restaurant Reservations

  • Can you book a table at the fine dining restaurants at The Link or DIFC?

    Reservations are made through the concierge, who can secure tables at the signature restaurants of The Link and popular establishments in Dubai such as those in DIFC.

  • Is it possible to organise a romantic dinner with a view of Dubai from one of the hotel's restaurants?

    The concierge can arrange special dinners on the terrace or with skyline views, featuring personalised menus and timings coordinated with sunset.

  • Can the concierge provide menus tailored to specific dietary requirements in the hotel's restaurants?

    Requests for special diets or tailored menus (vegetarian, vegan, gluten-free, strict halal) must be communicated to the concierge for coordination with the teams of the various restaurants.

  • Is it possible to create a customised culinary journey by visiting several restaurants in the hotel?

    The concierge can design a gourmet journey for an evening, featuring multiple restaurants at One&Only One Za'abeel, to experience different cuisines in a single outing.

  • Can you make reservations for brunch or special culinary events at One&Only One Za'abeel?

    Reservations for weekend brunch or special culinary events are made through the concierge, who can provide information on timings, dress codes, and availability.

Spa Bookings

  • How can a treatment or programme be booked at the Longevity Hub by Clinique La Prairie in the hotel?

    Reservations are made through the concierge for the Longevity Hub by Clinique La Prairie, which can advise on wellness programmes and available time slots.

  • Is it possible to plan a complete and personalised wellness stay at the spa of One&Only One Za’abeel?

    The concierge can organise multi-day wellness programmes with treatments, consultations, and activities tailored to health and fitness goals.

  • Can the concierge arrange more private slots at the spa or outside of peak hours?

    Requests for the privatisation of certain areas of the spa or specific times outside of peak hours should be addressed to the concierge.

  • Can wellness treatments for couples be booked for a romantic stay at the hotel?

    The concierge can coordinate duo treatments or signature rituals for couples, subject to availability at the Longevity Hub.

Excursions & Cultural Visits

  • Is it possible to book a private guided tour of the souks and the old town of Dubai from the hotel?

    The concierge can organise private guided tours of the old town, souks, Dubai Museum, and historical districts, with a French or English-speaking guide.

  • Can a desert safari be arranged with departure from the hotel?

    The concierge can book desert excursions, including safari, Bedouin dinner, and activities, with coordinated departure from One&Only One Za’abeel.

  • Can the concierge organise a tour focused on the modern architecture of Dubai and One Za’abeel?

    Architectural or panoramic tours around One Za’abeel and the skyline can be planned by the concierge with a specialised guide.

Special Occasions

  • Can a surprise be prepared in the room for a birthday or a marriage proposal?

    The concierge can arrange special room decorations, cakes, flowers, and surprises for birthdays, marriage proposals, or private celebrations.

  • Is it possible to privatise a space or part of a restaurant for a celebration at the hotel?

    It is recommended to contact the concierge to organise a private evening in a restaurant or a space in the hotel for a special event.

  • Can a photographer be arranged for a shoot in the iconic locations of the hotel?

    The concierge can assist in organising professional photo shoots in the iconic spaces of One&Only One Za’abeel, subject to necessary permissions.

Shopping & Luxury Services

  • Can the concierge organise a customised shopping tour in Dubai's malls?

    The concierge can organise personalised shopping sessions in Dubai's malls, with a chauffeur and possibly a personal shopper.

  • Is it possible to have a hairdresser or makeup artist come to the room before an evening out in Dubai?

    Requests for a stylist, hairdresser, or makeup artist to come to the room can be coordinated by the concierge with high-end providers.

Family Activities

  • Can you organise outings and activities for children from One&Only One Za'abeel?

    The concierge can suggest and book child-friendly activities, such as theme parks, aquariums, water parks, or educational experiences.

  • Can the concierge arrange a day at a water park for a family staying at the hotel?

    It is recommended to go through the concierge to check the required ages, timings, and transfers to water parks such as those on Palm Jumeirah.

Personalized Experiences

  • Can you create a complete customised programme for a first stay in Dubai while staying at One&Only One Za'abeel?

    The concierge can design a tailored itinerary for a first stay in Dubai, combining sightseeing, gastronomy, and wellness according to your interests.

  • Can the concierge organise exclusive experiences such as a private cruise or a city helicopter tour?

    Requests for exclusive experiences, such as a helicopter tour, a private cruise, or a bespoke evening, should be addressed to the concierge for consideration.

  • Is it possible to create an experience combining Clinique La Prairie spa and a gourmet dinner in the same stay?

    The concierge can offer experiences focused on wellness and gastronomy, combining sessions at the Longevity Hub and tastings at signature restaurants.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits