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5★ · Paris · Île-de-France

Norman Hôtel & Spa

9 Rue Balzac, 75008 Paris, France, 75008 Paris

4.64.6/5172 reviews · Google rating
  • 321 metres from the Arc de Triomphe
  • 9 Rue Balzac, just off the Champs-Élysées
  • Thai-French restaurant by Thiou
  • Library lounge with fireplace and cocktails

Hotel 5-star in Paris, 321 m from the Arc de triomphe, featuring Thiou’s restaurant, a library lounge with fireplace and cocktails.

What is Norman Hôtel & Spa in Paris known for?

The hotel combines a location very close to the Arc de Triomphe with a quieter street just off the neighbouring avenue.

Galanga, the restaurant by Thiou, and the library lounge with its fireplace also give the stay a clear identity.

Does Norman Hôtel & Spa have a spa and a restaurant on site?

Yes, the hotel has a spa, a restaurant, a bar and breakfast service.

For dinner, Galanga serves modern cuisine by Thiou. The lobby lounge is then a quieter place to extend the evening.

What can you do on foot around Norman Hôtel & Spa?

The Arc de Triomphe is only a short walk away, which makes outings and late returns easier.

Nearby, you can also walk to Musée Jacquemart-André, Palais Galliera, Crazy Horse or Théâtre des Champs-Elysées.

A word from the Concierge

Norman Hôtel & Spa through the Concierge's eyes

Here, you are choosing a precise address, not just a simple stopover on the Champs-Élysées. The Norman Hôtel & Spa is defined by a few key facts, and that is already substantial. Firstly, it is located at 9 Rue Balzac, a short street that helps to mitigate some of the noise from the adjacent avenue. Secondly, you are only 321 metres away from the Arc de Triomphe. In Paris, this distance can make all the difference for a post-dinner return or an early morning departure. It may be dry, but it is useful. The Michelin Guide adds two concrete references. The modern Thai-French restaurant bears the signature of Thiou. Meanwhile, the library lounge, located in the lobby, sets the tone with its fireplace, vintage sofas, cocktails, and art and history books. To me, it represents a hotel that embraces a more cultured approach rather than a showy one. The surrounding area confirms this. Pierre Gagnaire is just 46 metres away. The Théâtre du Lido is 156 metres away. And the Arc de Triomphe, a verifiable Parisian landmark, remains your immediate compass. For everything else, it is best to stick to the established facts.

Why choose Norman Hôtel & Spa?

Norman Hôtel & Spa is an exceptional address in Paris (Île-de-France), chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • 321 metres from the Arc de Triomphe
  • 9 Rue Balzac, just off the Champs-Élysées
  • Thai-French restaurant by Thiou
  • Library lounge with fireplace and cocktails
  • Art and history books in the lobby

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Fireplace
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

4 on-site dining venues.

  • Galanga

    Restaurant

    Chef: Thiou
    Chef: Thiou

    Highlights

    • Modern Cuisine
    Practical information

    The concierge’s wordAt Galanga, let yourself be guided by Chef Thiou’s modern cuisine: just the right table for a dinner that feels a little different.

  • Restaurante Thiou

    Restaurant

  • Bar

    Bar

  • Restaurant Thiou

    Restaurant

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are welcome at no extra charge.

Pets are allowed on request. Charges may apply.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 9 Rue Balzac, 75008 Paris, France

View on the map

Official website

Google listing

Getting there

  • Metro Charles de Gaulle — Étoile (Métro 1)
    44 m · 1 min walk
  • Metro Charles de Gaulle — Étoile (Métro 6)
    69 m · 1 min walk
  • Metro George V
    139 m · 2 min walk
  • Metro Charles de Gaulle — Étoile
    174 m · 2 min walk

Guest reviews

4.6 / 5 · 172 reviews

5/5Atheer AlMousa

Loved our stay here 🤍 The hotel felt so cozy and warm, staff were really kind and breakfast was great. Location is perfect, only a 3 min walk to Champs-Élysées. We were a family of 5 and got the connected suite…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 11 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Arc de TriompheMonument

    386 m · 5 min walk

    Iconic monument five minutes' walk away, renowned for its architecture and history.

    Practical information

    The concierge’s wordA 5-minute walk away, the Arc de Triomphe makes an ideal Parisian break if you're in the mood for architecture and a touch of history.

  • Musée Jacquemart-AndréMuseum

    769 m · 9 min walk

    Museum a nine-minute walk away, showcasing art collections and decorative objects from the 18th century.

    Practical information

    The concierge’s wordA 9-minute walk away, Musée Jacquemart-André offers a refined break around 18th-century art collections and decorative objects.

  • Crazy Horse ParisPerforming arts

    865 m · 10 min walk

    Performance arts theater 865 meters away, dedicated to stage arts and artistic performances.

    Practical information

    The concierge’s wordFor a performing arts break in Paris, Crazy Horse Paris works well for an evening with friends or as a duo.

  • Palais GallieraMuseum

    900 m · 11 min walk

    Museum 900 meters away, dedicated to the history of fashion and costumes.

    Practical information

    The concierge’s wordPalais Galliera is a lovely stop if you feel like exploring the history of fashion and costumes during a cultural outing in Paris.

  • Théâtre des Champs-ElyséesPerforming arts

    915 m · 11 min walk

    Performance arts theater 915 meters away, hosting a variety of artistic performances throughout the year.

    Practical information

    The concierge’s wordFor a cultural evening in Paris, Théâtre des Champs-Elysées offers an elegant interlude with varied performances throughout the year.

  • La Galerie DiorMuseum

    942 m · 11 min walk

    Art museum 942 meters away, showcasing the world of the Dior house and its legacy in fashion.

    Practical information

    The concierge’s wordFor a fashion-and-creation break, head to La Galerie Dior: an ideal museum if you want to immerse yourself in the house’s world and heritage.

  • Palais de TokyoTourist attraction

    1.0 km · 13 min walk

    Art museum one kilometer away, dedicated to contemporary art and temporary exhibitions.

    Practical information

    The concierge’s wordIf you're in the mood for a contemporary cultural break, Palais de Tokyo works well for a visit centered on its temporary contemporary art exhibitions.

  • Musée d'Art Moderne de ParisTourist attraction

    1.1 km · 13 min walk

    Art museum 1.1 km away, showcasing modern and contemporary artworks.

    Practical information

    The concierge’s wordPerfect for a cultural break if you feel like exploring modern and contemporary art during your stay in Paris.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Parc MonceauPark

    919 m · 11 min walk

    Parc Monceau, a green space ideal for walking and relaxation.

    Practical information

    The concierge’s wordFor a green break between appointments, Parc Monceau is well suited to a calm stroll or a moment of relaxation.

Places to visit nearby

The sights, landmarks and walks I recommend around Norman Hôtel & Spa — each place has its own detailed guide.

Around the hotel

Our full Paris guide

Explore Paris, the City of Light, blending history, lifestyle, gastronomy, and palaces at the heart of French culture.

Read the Paris guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Norman Hôtel & Spa?

    Check-in usually starts at 3:00 PM and check-out is around 12:00 PM, subject to availability on the day of arrival and departure.

  • Can I check in early?

    Early check-in may be offered subject to room availability upon arrival; an additional charge may apply depending on the desired time.

  • Is it possible to request a late check-out at Norman Hôtel & Spa?

    A late check-out may sometimes be granted depending on hotel occupancy, with possible additional fees beyond the standard check-out time.

  • Is the reception at Norman Hôtel & Spa open 24/7?

    The reception is open 24/7, with concierge service available to accommodate late arrivals and respond to guest requests at any time.

  • Can we leave our luggage at the hotel before check-in or after check-out?

    A luggage service is offered at the reception to store bags before check-in or after check-out.

Location & Access

  • Where is Norman Hôtel & Spa located in Paris?

    The hotel is located at 9-11 rue Balzac, in the 8th arrondissement of Paris, just steps from the Champs-Élysées and the Golden Triangle.

  • What is the distance between Norman Hôtel & Spa and the Champs-Élysées?

    The establishment is in immediate proximity to the Champs-Élysées, just a few minutes' walk from the Arc de Triomphe and Charles de Gaulle Square.

  • Is Norman Hôtel & Spa well served by the metro and public transport?

    The hotel is well served by public transport, with nearby metro stations allowing easy access to major tourist sites.

  • What is the distance between the hotel and the airport?

    The exact distance varies depending on the chosen airport; a drive from Paris-Charles de Gaulle or Orly usually takes between 30 and 60 minutes depending on traffic.

  • How far is Norman Hôtel & Spa from the centre of Paris?

    The hotel is approximately 4.2 km from the geographical centre of Paris, allowing for quick access to many iconic neighbourhoods.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in all rooms and in the common areas of Norman Hôtel & Spa.

  • How many rooms and suites does Norman Hôtel & Spa offer and what is their style?

    The hotel has 37 rooms and suites designed like Parisian apartments, featuring warm parquet flooring, designer furniture, and an intimate atmosphere.

  • Are the rooms at Norman Hôtel & Spa air-conditioned and well-equipped?

    The rooms and suites are air-conditioned and offer high-end amenities, including quality bedding, equipped bathrooms, and services of a 5-star hotel.

  • Is the housekeeping done daily at Norman Hôtel & Spa?

    Daily housekeeping service is provided, with dry cleaning and laundry available for an additional charge.

  • What types of rooms are available at Norman Hôtel & Spa?

    Double rooms and various categories of suites are offered, suitable for couples or travellers needing more space.

Dining

  • What type of breakfast is offered?

    Breakfast is offered in buffet form, served in the hotel restaurant, with a selection of sweet and savoury dishes.

  • What is the restaurant at Norman Hôtel & Spa and what type of cuisine is served there?

    The hotel has a restaurant, Restaurant Thiou, which offers Franco-Thai fusion cuisine in an elegant setting.

  • Is there a bar at Norman Hôtel & Spa to have a drink?

    A bar is available on-site, providing a relaxed space to enjoy a drink in the intimate atmosphere of the hotel.

  • Can breakfast be taken early in the morning before heading out to visit Paris?

    Breakfast service is generally offered daily in the restaurant; specific hours may vary depending on the period. Contact the concierge to confirm the day's arrangements.

  • Are customer reviews positive about the breakfast at Norman Hôtel & Spa?

    The hotel restaurant is highly regarded for its decor and pleasant setting, particularly for breakfast according to customer reviews.

Spa & Wellness

  • What spa facilities are available at the Norman Hôtel & Spa?

    The hotel features a spa by Omnisens, offering massages, treatments, and a sauna, accessible to guests with recommended treatment reservations.

  • Are the treatments at the Omnisens spa available every day?

    The spa is open every day, with hours specified by the hotel; it is advisable to book treatments in advance.

  • Is there a gym or fitness centre at the Norman Hôtel & Spa?

    The hotel has a fitness centre, allowing guests to work out during their stay.

  • What specific types of treatments does the hotel's Omnisens spa offer?

    Signature treatments, such as the Omnisens Facia-Lift treatment with 'no tox' effects, are offered at the spa, in addition to massages and wellness rituals.

  • Does the hotel have a swimming pool?

    The hotel does not have a swimming pool; wellness facilities mainly include a spa, sauna, and fitness area.

Activities & Leisure

  • What activities can be done in the immediate vicinity of the Norman Hôtel & Spa?

    The location, close to the Champs-Élysées, allows for easy shopping and walking tours from the hotel.

  • Does the hotel offer leisure activities on site?

    A fitness centre is available on site for sports activities, in addition to cultural and shopping activities accessible nearby.

  • Is the location of the Norman Hôtel & Spa suitable for luxury shopping in Paris?

    Situated in the Golden Triangle, it provides quick access to luxury boutiques, renowned restaurants, and major Parisian landmarks.

  • What makes the Norman Hôtel & Spa special and renowned in Paris?

    The intimate atmosphere, 1960s-inspired design, and Omnisens spa contribute to the hotel's reputation as a charming address near the Champs-Élysées.

Family & Kids

  • Is the Norman Hôtel & Spa suitable for a family stay with children?

    The hotel can accommodate families in certain rooms and suites; it is advisable to check the exact bedding capacities according to the chosen category.

  • Can we request a baby cot or an extra bed at the Norman Hôtel & Spa?

    Extra beds or baby cots may be offered in certain room categories, subject to availability and sometimes for an additional charge.

  • Does the hotel have a space or activities dedicated to children?

    No specific children's club facilities are mentioned; families mainly enjoy the central location for outdoor activities.

Pets

  • Are pets allowed at the Norman Hôtel & Spa?

    Pets are allowed at the Norman Hôtel & Spa; it is recommended to check for any size or number restrictions as well as applicable fees.

  • Is the Norman Paris hotel completely non-smoking or does it have smoking areas?

    The hotel is presented as a non-smoking establishment; outdoor or designated areas may be provided for smokers according to local regulations.

  • Is there an extra charge for staying with a pet at the Norman Hôtel & Spa?

    Additional fees may apply for accommodating pets; the exact conditions are specified at the time of booking or at the reception.

Accessibility

  • Does the Norman Hôtel & Spa have lifts and facilities for people with reduced mobility?

    The establishment has lifts and mentions the possibility of specific accessibility requests, to be made directly to the hotel.

  • How can I report specific accessibility needs before my stay at the Norman Hôtel & Spa?

    Specific accessibility requests, such as room arrangements or specific equipment, should be addressed to the hotel prior to arrival for confirmation.

  • Are there specially adapted rooms for people with reduced mobility?

    Some common areas and rooms may be adapted; confirmation of available arrangements is done directly with the reception or concierge.

Billing & Policies

  • What payment methods are accepted by the Norman Hôtel & Spa?

    The hotel accepts several payment methods, generally including major international credit cards; specific terms are indicated at the time of booking.

  • What is the hotel's cancellation policy?

    The hotel's cancellation policy depends on the rate and booking conditions chosen; details are specified on the booking confirmation and partner platforms.

  • Are there any tourist taxes to pay?

    Tourist taxes generally need to be paid in Paris, in addition to the room price, according to the applicable rate for 5-star hotels.

  • What is the average price for a night at the Norman Hôtel & Spa in Paris?

    The price for a night varies depending on the period, room category, and booking conditions; updated rates are indicated on the official website and online agencies.

Included Services

  • Are transfers to the airport offered?

    Transfers to the airport are offered via taxi or chauffeur-driven car services booked through the hotel, with pricing depending on the airport and time.

  • What are the main services included in the stay at the Norman Hôtel & Spa?

    Included services comprise Wi-Fi, access to the fitness centre, and concierge service; some services such as the spa, parking, or breakfast are at an additional cost.

  • What services are charged extra at the Norman Hôtel & Spa?

    The tourist tax and certain additional services, such as valet parking or spa treatments, are charged in addition to the room price.

  • Does the hotel have parking?

    A valet parking service is offered, charged at an additional cost, allowing a vehicle to be parked near the hotel.

Sustainability

  • Does the Norman Paris hotel communicate a sustainability or eco-responsibility policy?

    The establishment highlights an intimate approach and refined design, but does not publicly detail a structured sustainability policy; it is possible that eco-responsible practices are applied internally.

  • What concrete ecological measures are implemented at the Norman Hôtel & Spa?

    Energy-saving and waste-reduction practices are not detailed in public materials; any specific information should be requested directly from the hotel. Contact the concierge to confirm the day's arrangements.

  • Does the parking at Norman Hôtel & Spa have charging stations for electric cars?

    No specific mention is made of the presence of charging stations for electric vehicles in the valet parking. Contact the concierge to confirm the day's arrangements.

The Concierge answers — Norman Hôtel & Spa

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Charles de Gaulle Airport and Norman Hôtel & Spa?

    The concierge can organise private transfers by car or van between Norman Hôtel & Spa and Paris airports or train stations, with personalised welcome and schedules tailored to your flights or trains.

  • Is it possible to book a chauffeur-driven car for the evening departing from the hotel?

    The concierge can book a chauffeur service for the evening, with pick-up at the hotel and return, tailored to your restaurant or show schedule.

  • Can the concierge help me organise my journey to Gare de Lyon from the hotel?

    The concierge can advise on the quickest route by taxi or public transport and, if desired, order a taxi or ride-hailing service at your chosen time.

  • Can you arrange a chauffeur transfer for a day trip to the Palace of Versailles?

    The concierge can book a round-trip transfer to Versailles, Giverny, or other nearby sites, with a private chauffeur and customised schedules.

  • How can the concierge assist me with an early morning transfer to Orly Airport?

    It is recommended to contact the concierge to check the schedule of the first flights and arrange an early morning transfer with a chauffeur or pre-booked taxi.

Restaurant Reservations

  • Can you book a gourmet restaurant near Norman Hôtel & Spa?

    The concierge can suggest several gourmet dining options near the Champs-Élysées and make reservations according to your preferred times and cuisine.

  • Can the concierge recommend and book a typical Parisian bistro for dinner?

    The concierge can recommend family-friendly Parisian bistros and take care of reserving a table at your desired times.

  • Is it possible to arrange a romantic dinner for a special occasion outside the hotel?

    The concierge can organise a romantic dinner with a preferred table, suggest intimate venues, and accommodate any special requests or allergies.

  • Can you help me get a table at a Michelin-starred restaurant in Paris?

    Reservations are made through the concierge, who can secure tables at nearby Michelin-starred restaurants, subject to availability and request lead time.

Spa Bookings

  • How can I book a massage at the Omnisens spa of Norman Hôtel & Spa?

    The concierge can reserve a slot at the hotel's Omnisens spa for massages or specific treatments, taking into account your availability and preferred times.

  • Is it possible to book a couples spa treatment during our stay?

    The concierge can arrange a couples spa ritual, subject to cabin availability, and advise on the best time slots for more tranquillity.

  • Can the concierge help me choose the most suitable treatments at the hotel spa?

    It is recommended to contact the concierge to learn about the recommended treatments, duration, prices, and to make reservations before arrival.

Excursions & Cultural Visits

  • Can you organise a private tour of the Louvre Museum with a guide?

    The concierge can organise a private guided tour of the Louvre with a French or English-speaking guide and skip-the-line tickets, depending on your dates and times.

  • Can the concierge book skip-the-line tickets for the Eiffel Tower and a cruise on the Seine?

    The concierge can book skip-the-line tickets for the Eiffel Tower, Seine cruises, and major monuments, subject to availability on your dates.

  • Is it possible to prepare a walking tour around the Champs-Élysées from the hotel?

    The concierge can design a customised itinerary in the Golden Triangle and surrounding areas, including museums, galleries, and monuments accessible on foot from the hotel.

Special Occasions

  • Can you organise a romantic surprise in the room for a wedding anniversary?

    The concierge can arrange a romantic setup in the room with flowers, champagne, petals, and a personalised message, according to your budget.

  • Is it possible to prepare a birthday cake and special decoration in the room?

    The concierge can arrange for a personalised cake, candles, and discreet decoration to celebrate a birthday or family event at the hotel.

  • Can the concierge help me organise a marriage proposal in Paris?

    The concierge can suggest ideas for a marriage proposal in Paris, book the necessary service providers, and coordinate the event discreetly.

Shopping & Luxury Services

  • Can you organise a luxury shopping session with a personal shopper near the hotel?

    The concierge can recommend luxury houses in the Golden Triangle, arrange private shopping appointments, and, if available, a French or English-speaking personal shopper.

  • Can the concierge advise me on the best time to visit the Parisian department stores and arrange transport?

    The concierge can advise on the best time slots and organise a transfer or guided visit to the Parisian department stores from the hotel.

Family Activities

  • Can you suggest activities suitable for children near Norman Hôtel & Spa?

    The concierge can suggest activities suitable for children, such as cruises, fun tours or parks, and arrange tickets and transfers if necessary.

  • Is it possible to book a guided tour of Paris specifically designed for a family?

    The concierge can organise a family-friendly guided tour of Paris, with routes and commentary tailored for younger visitors, possibly with a private driver.

Personalized Experiences

  • Can you create a complete customised stay programme around Norman Hôtel & Spa?

    The concierge can create a tailored programme including restaurants, visits, spa and cultural outings, depending on the length of stay and your interests.

  • Can the concierge organise a private photo shoot in Paris during my stay?

    The concierge can arrange a private photo shoot in the iconic neighbourhoods near the hotel, with a professional photographer, according to your wishes.

  • Is it possible to book a cooking class or wine tasting during our stay at Norman Hôtel & Spa?

    The concierge can book private classes, such as French cooking, oenology or perfumery, with selected partners in Paris.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits