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5★ · Chantilly · Île-de-France

Auberge du Jeu de Paume

4 Rue du Connétable, 60500 Chantilly, France, 60500 Chantilly

4.64.6/51,399 reviews · Google rating
  • Steps from the Great Stables
  • Living Museum of the Horse under 100m away
  • Near Notre-Dame de l’Assomption Church
  • In the heart of historic Chantilly

Hotel 5-star in Chantilly, in the heart of Chantilly, featuring Atout France Palace label, near the Grandes Écuries and Musée vivant du Cheval.

Where should you stay near Château de Chantilly?

Auberge du Jeu de Paume is in the heart of Chantilly, steps from the Great Stables and Notre-Dame de l’Assomption Church.

The Living Museum of the Horse is under 100 metres away. The château gardens and historic centre are easy to reach on foot.

Who is the chef at Auberge du Jeu de Paume?

The chef named for Le Baudelaire is Anthony Denon.

The hotel also includes Le Jardin d’Hiver and a Lounge Bar, which makes it easy to vary dining styles during the stay.

Is Château de Chantilly worth visiting during a stay at Auberge du Jeu de Paume?

Yes, especially if your stay is focused on Chantilly’s heritage. The hotel makes it easy to combine the Great Stables, the Living Museum of the Horse and the edges of the gardens.

The concierge can arrange a walking route with suggested timings. It is a practical way to avoid unnecessary transfers and structure half a day.

A word from the Concierge

Auberge du Jeu de Paume through the Concierge's eyes

Just a stone's throw from the Grandes Écuries and the Church of Notre Dame de l'Assomption, it enjoys a prime location in the heart of this historic town. Chantilly, renowned for its equestrian and gastronomic heritage, provides a unique backdrop for this establishment. The Living Museum of the Horse, located less than 100 metres away, highlights the region's significance in the history of equestrian arts.

Visitors can also immerse themselves in the tranquil atmosphere of the castle gardens or indulge in the famous Chantilly cream, featured in creations at L’Atelier de la Chantilly, situated 289 metres away. The Auberge promises an immersion in French elegance, complemented by services worthy of its Palace distinction. Culture and gastronomy enthusiasts will find here a venue where every detail, from the setting to the hospitality, reflects the identity of Chantilly.

Why choose Auberge du Jeu de Paume?

Auberge du Jeu de Paume is an exceptional address in Chantilly (Île-de-France), chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • Steps from the Great Stables
  • Living Museum of the Horse under 100m away
  • Near Notre-Dame de l’Assomption Church
  • In the heart of historic Chantilly
  • Close to the château gardens
  • L’Atelier de la Chantilly 289m away

Rooms & suites

The hotel at a glance

Services & amenities

Dining

3
  • Fine-dining restaurant
  • Bar
  • Afternoon tea

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Tour desk
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

3 on-site dining venues.

  • Le Baudelaire

    Restaurant

    Chef: Anthony Denon
    Chef: Anthony Denon

    Highlights

    • cuisine saine et contemporaine
    • menu « Vivant », 100 % végétal
    Practical information

    The concierge’s wordAt Le Baudelaire, go for the “Vivant” menu: a 100% plant-based interlude, fresh and contemporary, by Anthony Denon.

  • Le Jardin d’Hiver

    Restaurant

    Highlights

    • French
    • a bucolic bistro in the heart of Chantilly
    Practical information

    The concierge’s wordFor a French interlude in the heart of Chantilly, slip into Le Jardin d’Hiver, a bucolic bistro that feels just right.

  • Lounge Bar

    Bar

In the press

Distinctions & affiliations

Labels & distinctions
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 00:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are welcome at no extra charge.

Pets are allowed on request. Charges may apply.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 4 Rue du Connétable, 60500 Chantilly, France

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 1,399 reviews

2/5Florient Tryoën

We were here last year in July and sadly expérience was not good. We arrived late evening. Baby bed was not prepared despite it was ordered. The room service even did not took to carry our bagage and do not offered…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 5 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • La Capitainerie - Les Cuisines de VatelRestaurant

    430 m · 5 min walk

    Restaurant five minutes' walk away, offering a culinary experience in a refined setting.

    Practical information

    The concierge’s wordFor a refined dinner without going far, La Capitainerie - Les Cuisines de Vatel makes a lovely interlude, 5 minutes away on foot.

  • Parcours autour de l'hippodrome de ChantillyTrail

    1.7 km · 20 min walk

    Trail located 1.6 km away, ideal for running enthusiasts and nature walks.

    Practical information

    The concierge’s wordFor a nature break in Chantilly, this 1.6 km trail around the racecourse works well for a light jog or an easy walk.

  • Le Carrousel - Le Grand Pavillon ChantillyRestaurant

    2.5 km · 4 min by car

    Restaurant in Chantilly, providing a dining experience in an elegant setting.

    Practical information

    The concierge’s wordFor a relaxed dinner in Chantilly, Le Carrousel offers an elegant interlude, ideal if you’re after a refined setting rather than a lively table.

  • Buffalo GrillRestaurant

    4.0 km · 7 min by car

    Restaurant located 4 km away, offering grill-style cuisine in a friendly atmosphere.

    Practical information

    The concierge’s wordFor a simple, friendly dinner centered on grilled dishes, Buffalo Grill offers a relaxed break 4 km from the hotel.

  • La table du Relais d'AumaleRestaurant

    5.3 km · 9 min by car

    Restaurant a five-minute drive away, offering traditional French cuisine.

    Practical information

    The concierge’s wordFor an easy dinner, head to La table du Relais d'Aumale: a traditional French cuisine break just a few minutes away by car.

  • Le BerbèreRestaurant

    5.6 km · 10 min by car

    Le Berbère is a restaurant located 5.6 km away, offering a Moroccan dining experience.

    Practical information

    The concierge’s wordLe Berbère makes a lovely break if you’re in the mood for a Moroccan-flavoured dinner during your stay in Chantilly.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Atelier RestauroEvaShop

    on site · 1 min walk

    Atelier RestauroEva, a store one minute's walk away, specializing in the restoration of art objects and furniture.

  • Maison de la PorcelaineShop

    1.0 km · 13 min walk

    Maison de la Porcelaine, a store specializing in the sale of porcelain and tableware.

What’s happening during your stay

The dates I slip into my guests’ programme in Chantilly — concerts, exhibitions, festivals a few steps from Auberge du Jeu de Paume.

My tip: book concert tickets seven days ahead.

  • Event

    Marché du Vieux Pays

    Open year-round

    Aulnay-sous-Bois · 28.2 km

    Marché du Vieux Pays taking place in Aulnay-sous-Bois throughout 2026, offering fresh produce, vegetables, meats, and fish in a friendly atmosphere.

    View official source

  • Event

    Le marché d'Enghien

    Open year-round

    Enghien-les-Bains · 28.0 km

    The Enghien market, held in Enghien-les-Bains throughout 2026, features ninety merchants offering a wide variety of goods.

  • Event

    Marché du Blanc-Mesnil

    Open year-round

    Le Blanc-Mesnil · 28.8 km

    Blanc-Mesnil market taking place from January 1 to December 31, 2026, offering fresh products, vegetables, meats, and fish in a friendly atmosphere.

    View official source

  • Event

    Marché de Pierrefitte

    Open year-round

    Pierrefitte-sur-Seine · 27.2 km

    The Pierrefitte market, a place of exchange and conviviality, takes place in Pierrefitte-sur-Seine throughout 2026, bringing together artisans and merchants.

    View official source

  • Concert

    Culture : L'art en chemin "Curieux"

    May 1 – Oct 31, 2026

    Rully · 18.6 km · Free

    Concert as part of the 'Art on the Way' event in Rully, from 1 May to 31 October 2026, aimed at bringing citizens together around art, heritage, and ecology.

    View official source

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is the Auberge du Jeu de Paume located in Chantilly?

    Auberge du Jeu de Paume is a 5-star Relais & Châteaux hotel located in the Domaine de Chantilly, between the gardens of the château and the Grandes Écuries, approximately 1.3 km from the centre of Chantilly.

  • Is the hotel close to the Château de Chantilly and the city centre?

    Auberge du Jeu de Paume is located in the Domaine de Chantilly, in immediate proximity to the château, gardens, and Grandes Écuries, and approximately 1.3 km from the city centre of Chantilly.

  • What is the distance between the hotel and the airport?

    The nearest airport is Paris-Charles-de-Gaulle, located approximately 25 to 26 km from Auberge du Jeu de Paume, or about 30 minutes by car depending on traffic.

  • What is the nearest train station to the Auberge du Jeu de Paume?

    The nearest train station is Chantilly-Gouvieux, about 1.9 km from the hotel, served by direct trains from Paris Gare du Nord.

  • Are airport transfers offered?

    Private transfers can be arranged on request between Auberge du Jeu de Paume, the airports, and the train stations, via the concierge or reception.

Arrival & Departure

  • What are the check-in and check-out times at Auberge du Jeu de Paume?

    Check-in is from 3 PM and check-out is possible until 12 PM, subject to possible adjustments depending on hotel occupancy.

  • Does the hotel have parking?

    Parking is offered to guests with vehicles at Auberge du Jeu de Paume, including valet services depending on current offers. Please contact the concierge to confirm the day's arrangements.

  • Can I check in early?

    Early check-in is sometimes possible depending on availability; otherwise, luggage can be stored until the room is ready.

  • Can a late check-out be requested at Auberge du Jeu de Paume?

    A late check-out may be granted upon request and depending on occupancy, usually for an additional fee beyond the standard check-out time.

Accessibility

  • Is the Auberge du Jeu de Paume accessible for people with reduced mobility?

    The establishment has rooms and common areas adapted for people with reduced mobility, including elevators and specific facilities, subject to availability at the time of booking.

  • Does the hotel have elevators and rooms accessible to disabled guests?

    Facilities for people with reduced mobility, adapted rooms, and elevators serving the floors allow for easier access to the main areas of the hotel.

  • Does the Auberge du Jeu de Paume offer specific services for guests with reduced mobility?

    The establishment offers, upon request, adapted rooms and devices to facilitate movement in common areas for guests with reduced mobility.

Rooms & Amenities

  • What amenities can be found in the rooms of the Auberge du Jeu de Paume?

    The rooms of the Auberge du Jeu de Paume are air-conditioned and feature high-quality bedding, a private bathroom, welcome products, a minibar, and a flat-screen television.

  • What types of rooms and suites are available at the Auberge du Jeu de Paume?

    Double rooms and several categories of suites are offered, some accommodating up to three people, including Junior, Deluxe, and Prestige Terrace suites.

  • Is Wi-Fi available in the hotel?

    Free Wi-Fi is available throughout the hotel, including in the rooms and common areas.

  • Does the Auberge du Jeu de Paume offer 24-hour room service?

    Room service is available 24 hours a day, allowing guests to have dishes and drinks served in their rooms at any time.

  • Is the Auberge du Jeu de Paume a luxury 5-star hotel in Chantilly?

    Auberge du Jeu de Paume is a luxury 5-star hotel in Chantilly, a member of Relais & Châteaux, offering a spa, restaurants, and high-end services.

Included Services

  • What services are included in the room rate at the Auberge du Jeu de Paume?

    Wi-Fi, access to common areas, 24-hour reception, and some concierge services are included; other services such as the spa, breakfast, or parking may incur additional charges.

  • What concierge and reception services are offered by the hotel?

    Concierge services, valet parking, luggage storage, and 24-hour reception are available to assist guests during their stay.

  • What services are available at an additional cost at the Auberge du Jeu de Paume?

    Breakfasts, meals in the restaurants, spa treatments, nearby golf, certain leisure activities, and parking may incur additional charges depending on the chosen offers.

Dining

  • What type of breakfast is offered?

    A buffet breakfast is offered each morning, featuring a selection of hot and cold products; it can also be served in the room upon request, with a charge per person.

  • What restaurants are available at the Auberge du Jeu de Paume?

    The Auberge du Jeu de Paume has two restaurants, La Table du Connétable and Le Jardin d’Hiver, as well as a bar and a café, offering gourmet and bistro-style cuisine.

  • What style of cuisine does the Auberge du Jeu de Paume restaurant offer?

    The chic bistro of the Auberge du Jeu de Paume highlights seasonal, exquisite and demystified cuisine, with a focus on relaxed gastronomy.

  • Can meals be taken in the room at the Auberge du Jeu de Paume?

    Dishes can be enjoyed on-site in the restaurants, at the bar or in the room via room service, depending on the opening hours of each dining option.

Spa & Wellness

  • What wellness facilities does the Valmont Spa at the Auberge du Jeu de Paume offer?

    The hotel houses the Valmont Spa, a full-service spa with a relaxation indoor pool, hot tub, sauna, hammam, treatment rooms, and juice bar.

  • What are the spa access hours and are there restrictions for children?

    Spa access is available daily between 7 am and 11 pm; children's entry is limited to certain time slots and requires the presence of an accompanying adult.

  • Does the hotel have a pool?

    The hotel has a relaxation indoor pool accessible via the Valmont Spa, open daily according to the spa's hours.

  • What types of wellness treatments and services are available at the spa?

    Massages, body treatments, beauty services, hammam, sauna, and fitness centre are offered, generally by reservation and at an additional cost.

  • Is the Auberge du Jeu de Paume suitable for a spa and wellness stay in Chantilly?

    The Auberge du Jeu de Paume offers a complete spa with pool, sauna, hammam, and treatments, making it a 5-star hotel in Chantilly suitable for a wellness stay.

Activities & Leisure

  • What activities and leisure options are available on-site or near the Auberge du Jeu de Paume?

    Facilities include a pool, spa, fitness room, as well as easy access to golf within 3 km, horseback riding, hiking, and the gardens of the Domaine de Chantilly.

  • Is there a golf course near the Auberge du Jeu de Paume?

    Yes, a golf course is located less than 3 km from the hotel, and golf packages can be offered through the concierge or reception.

  • Can the Château de Chantilly be easily visited from the hotel?

    The immediate proximity of the château, gardens, and Grandes Écuries allows for easy access to cultural visits and equestrian shows at the Domaine de Chantilly.

  • Can we rent bikes or go horseback riding around the Auberge du Jeu de Paume?

    The hotel offers bike rentals, hiking activities, and horseback riding nearby, allowing guests to explore the Domaine de Chantilly and its surroundings outdoors.

Family & Kids

  • Is the Auberge du Jeu de Paume suitable for families with children?

    Rooms and suites can accommodate up to three people, and baby cots are available free of charge for children aged 2 to 3 years, subject to current pricing policies.

  • Are there special breakfast rates for children at the Auberge du Jeu de Paume?

    Specific pricing conditions exist for children's breakfast, with free meals for the youngest and reduced rates depending on age group.

  • Can children access the hotel's pool and spa?

    Children's access to the spa is regulated by specific hours and requires the presence of an adult; they are not allowed outside of these specific time slots.

Pets

  • Are pets allowed at the Auberge du Jeu de Paume?

    Certain pets are accepted at the Auberge du Jeu de Paume, subject to conditions and possibly additional fees, to be confirmed at the time of booking.

  • What are the possible restrictions for pets in the hotel?

    The presence of pets may be limited to certain categories of rooms and specific areas of the hotel; pets are generally not allowed in the spa.

Billing & Policies

  • What are the average prices of rooms at the Auberge du Jeu de Paume?

    Prices at the Auberge du Jeu de Paume vary depending on the dates, room type, and offers, with an average price noted around several hundred euros per night for a double room in high season.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the type of rate booked, with either more flexible conditions or non-refundable options; details are specified at the time of booking and on the confirmation.

  • Are there any tourist taxes to pay?

    A local tourist tax is generally added to the room price and is paid on-site, with the amount depending on the regulations in force in Chantilly for 5-star hotels.

  • What payment methods are accepted at the Auberge du Jeu de Paume?

    Accepted payment methods usually include major credit cards and sometimes cash; the exact conditions are specified at the time of booking.

  • Are there any special offers or stay packages at the Auberge du Jeu de Paume?

    Special offers, spa packages, gastronomy, or castle stay packages may be offered occasionally, accessible via official booking channels or the concierge.

Sustainability

  • Does the Auberge du Jeu de Paume engage in actions for sustainable development?

    The hotel highlights its connection to the Domaine de Chantilly and may prioritise seasonal and local products in its dining; certain responsible practices may be implemented.

  • Does the hotel have policies to reduce its water and energy consumption?

    Water and energy management, as well as limiting linen changes, may be encouraged to reduce environmental impact, according to the hotel's internal policies.

  • Do the restaurants at the Auberge du Jeu de Paume prioritise local and seasonal products?

    The use of seasonal products and local suppliers in the restaurant helps support the economy of the Chantilly region, in line with a more sustainable approach.

The Concierge answers — Auberge du Jeu de Paume

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you organise a private transfer between CDG airport and the Auberge du Jeu de Paume in Chantilly?

    The concierge can organise a private transfer by car or van between Paris Charles de Gaulle airport and the Auberge du Jeu de Paume, with personalised welcome according to your flight schedule. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge book a private driver for my trips between the hotel, Chantilly-Gouvieux station and the city centre?

    The concierge can book a private driver for round trips between the hotel, the city centre of Chantilly, and Chantilly-Gouvieux station, tailored to your train or sightseeing schedule.

  • Is it possible to rent a car with delivery to the Auberge du Jeu de Paume through the concierge?

    The concierge can offer a car rental service with or without a driver, with direct delivery to the Auberge du Jeu de Paume depending on the desired vehicle category.

  • Can you organise my return transfer to the airport or a TGV station from the hotel?

    The concierge can organise a return transfer to Paris airports or TGV stations, coordinating the timing with your departure time and luggage.

  • Can the concierge organise a van transfer with child seats for our large family?

    It is recommended to request the concierge to plan a van or minibus transfer with suitable child seats for families arriving in Chantilly in a group.

Restaurant Reservations

  • Can you book a gourmet restaurant for me near the Château de Chantilly?

    Reservations are made through the concierge, who can secure a table at gourmet restaurants in Chantilly or Paris, according to your cuisine preferences and budget.

  • Can the concierge advise and book a chic bistro in the centre of Chantilly?

    The concierge can provide suggestions for bistros and brasseries in the city centre of Chantilly and make reservations for lunch or dinner.

  • Is it possible for the concierge to book a romantic dinner with a view of the estate gardens?

    The concierge can assist in securing a table for a romantic dinner with a view of the gardens of the Domaine de Chantilly, taking into account the availability of partner restaurants.

  • Can you take care of booking a quick lunch near the Auberge du Jeu de Paume?

    The concierge can reserve a table for a quick lunch between visits, selecting a venue close to the Auberge du Jeu de Paume or the château.

Spa Bookings

  • How can I book a treatment at the Valmont Spa of the Auberge du Jeu de Paume?

    Treatment slots at the Valmont Spa of the Auberge du Jeu de Paume can be booked through the concierge or the spa team, who will offer available treatments according to your schedule.

  • Can you organise a spa package for two with a massage and a glass of champagne?

    The concierge can organise a wellness ritual for two with access to the spa, a massage, and possibly a glass of champagne, depending on current offers. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge assist in privatising a part of the spa for a small group?

    It is recommended to go through the concierge to privatise, subject to availability, a time slot at the spa or a treatment room for a small group.

Excursions & Cultural Visits

  • Can you organise a private guided tour of the Château de Chantilly and the Grandes Écuries?

    The concierge can book tickets and guided tours of the Château de Chantilly, its gardens, and the Grandes Écuries, with a French or English-speaking guide.

  • Can the concierge organise a cultural day trip in the Oise departing from the hotel?

    The concierge can plan a cultural day in the Oise, including a visit to Senlis, the Abbey of Royaumont, or nearby sites, with transport and a guide available upon request.

  • Is it possible to go through the concierge for skip-the-line tickets at the Domaine de Chantilly?

    The concierge can obtain skip-the-line tickets or time slots for temporary exhibitions or events at the Domaine de Chantilly, depending on the schedule.

Special Occasions

  • Can you organise a romantic room decoration with flowers and champagne for a wedding anniversary?

    The concierge can prepare a romantic arrival in the room with flowers, champagne, petals, or pastries, in coordination with your wishes and budget.

  • Can the concierge help me organise a marriage proposal at the Château de Chantilly?

    The concierge can assist in organising a marriage proposal within the Domaine de Chantilly or at the hotel, with discreet staging and photographers available upon request.

  • Is it possible to have the concierge organise a private birthday dinner at the Auberge du Jeu de Paume?

    The hotel team and the concierge can coordinate a birthday dinner or a small private event in a lounge, with a personalised menu and cake on order.

Shopping & Luxury Services

  • Can you recommend luxury or artisanal shops nearby and arrange a personal shopper?

    The concierge can recommend luxury and regional product shops near Chantilly and, if needed, arrange a personal shopper in Paris or a transfer to the department stores.

  • Can the concierge organise a dry cleaning service or evening wear rental during my stay?

    The concierge can offer a dry cleaning service, alterations, and possibly evening wear rental through local or Parisian partners.

  • Is it possible to have my purchases or luggage shipped from the hotel via the concierge?

    The concierge can handle the shipping of your purchases or luggage to your home or your next hotel, using a courier service or specialised carrier.

Family Activities

  • Can you organise child-friendly activities around the Auberge du Jeu de Paume and the castle?

    The concierge can suggest and book family activities such as horse riding, carriage rides, workshops at the Horse Museum, or games in the estate gardens.

  • Can the concierge reserve bikes for a family ride in the Domaine de Chantilly?

    The concierge can arrange the rental of bikes or scooters to explore the Domaine de Chantilly and its surroundings as a family, depending on the children's ages.

Personalized Experiences

  • Is it possible to request a customised programme from the concierge focused on gastronomy and Chantilly cream?

    The concierge can create a tailored stay centred around local gastronomy, including cooking classes, Chantilly cream tastings, and visits to regional producers.

  • Can you organise a private photo shoot in the gardens of the Domaine de Chantilly or at the Auberge du Jeu de Paume?

    The concierge can organise a private photo shoot in the gardens or within the hotel with a professional photographer, subject to prior reservation.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits