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5★ · Crozet · Auvergne-Rhône-Alpes

Jiva Hill Resort

509 Rte d'Harée, 01170 Crozet, France, 01170 Crozet

4.64.6/5990 reviews · Google rating
  • 45-hectare private estate facing Mont Blanc
  • Just 15 minutes from Geneva
  • 50 rooms and suites inspired by South African lodges
  • 500 sqm spa with Maison Compagnie & Co. treatments

Hotel 5-star in Crozet, 2.1 km from Eglise Saint-Pierre de Pouilly, featuring a 45-hectare private estate, 500 sqm spa and 9-hole golf course.

What kind of stay does Jiva Hill Resort in Crozet offer?

Jiva Hill Resort is a five-star hotel set within a 45-hectare private estate, 15 minutes from Geneva.

The stay centres on nature, the spa, golf and dining, in a residential setting facing Mont Blanc.

Is Jiva Hill Resort suitable for a romantic stay?

Yes, it suits a couple’s stay well thanks to its large estate, calm atmosphere and open views.

The spa, on-site dinners and bookable breakfast experience support this format without requiring extra travel.

What should you know about the restaurants at Jiva Hill Resort?

The resort has three venues: Jiva restaurant, Le Jardin and the Bar.

The offer ranges from French fine dining to seasonal Italian cuisine, plus a bar focused on creative cocktails.

A word from the Concierge

Jiva Hill Resort through the Concierge's eyes

Just 15 minutes from Geneva, Jiva Hill Resort combines discreet luxury with unspoilt nature. Nestled within a private 45-hectare estate facing Mont Blanc, this five-star establishment stands out for its harmony with the environment. Its 50 rooms and suites, housed in buildings inspired by South African lodges, offer a complete immersion in a lush setting.

Gastronomy, wellness, and leisure are at the heart of the experience. Chefs Jean-François Vasseur and Zakaria Mahfoud orchestrate culinary experiences where seasonality and creativity take centre stage. The 500 m² spa, in partnership with Maison Compagnie & Co., offers signature treatments such as the green tea and red currant ritual. For golf enthusiasts, an innovative 9-hole course featuring synthetic grass complements the offerings. The large bay windows of the spa and the panoramic terrace of the Jiva restaurant provide breathtaking views of the Alps, both in summer and winter. In summary, Jiva Hill combines serenity and accessibility, making it ideal for a refined retreat or stopover.

Why choose Jiva Hill Resort?

Jiva Hill Resort is an exceptional address in Crozet (Auvergne-Rhône-Alpes), chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • 45-hectare private estate facing Mont Blanc
  • Just 15 minutes from Geneva
  • 50 rooms and suites inspired by South African lodges
  • 500 sqm spa with Maison Compagnie & Co. treatments
  • 9-hole golf course with synthetic greens

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

2
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

3 on-site dining venues.

  • Jiva

    Restaurant

    Chef: Jean-François Vasseur
    Chef: Jean-François Vasseur

    Highlights

    • French gastronomic cuisine
    • a chic and casual atmosphere to a tasty and seasonal cuisine
    Practical information

    The concierge’s wordBook Jiva for Jean-François Vasseur’s French gastronomic cuisine, in a chic yet relaxed setting, ideal when you’re in the mood for seasonal dishes.

  • Le Jardin

    Restaurant

    Chef: Zakaria Mahfoud
    Chef: Zakaria Mahfoud

    Highlights

    • Italian
    • an experience of seasonal Italian cuisine, that is trendy and creative
    Practical information

    The concierge’s wordFor a seasonal Italian interlude, head to Le Jardin: Zakaria Mahfoud’s cuisine is creative, on-trend, and elegantly balanced.

  • The Bar

    Bar

    Highlights

    • a selection of creative cocktails, in a muffled atmosphere
    Practical information

    The concierge’s wordFor a hushed moment, settle into The Bar and treat yourself to one of their creative cocktails.

In the press

Distinctions & affiliations

Labels & distinctions
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00 to 00:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are welcome at no extra charge.

Charges may be applicable.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 509 Rte d'Harée, 01170 Crozet, France

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 990 reviews

5/5V R

This is a beautiful spot if you want to get away from the hustle and bustle of daily life. The Spa is great and the prices very reasonable. The staff are kind and attentive. I ate twice at the bar and the food was…

5/5Laurence Tetaz

We had a wonderful stay at Java Hill Resort over the Easter weekend with my husband, our baby, and our dog, and it exceeded all our expectations. The hotel is absolutely beautiful, with a clear attention to detail and…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 14 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Centre Cultuel des Musulmans du Pays de GexMosque

    811 m · 10 min walk

    Mosque located nearby, providing a space for prayer and gathering for the Muslim community.

    Practical information

    The concierge’s wordIf you're looking for a quiet moment of reflection in Crozet, the Centre Cultuel des Musulmans du Pays de Gex offers a simple setting for prayer.

  • LASER GAME EVOLUTIONTourist attraction

    1.5 km · 18 min walk

    Tourist attraction located 1.5 km away, offering a team-based laser game experience.

    Practical information

    The concierge’s wordIf you're in the mood to get moving, this team laser game is a fun break with friends or family.

  • Turk Islam Kultur DerneğiMosque

    1.6 km · 19 min walk

    Mosque located 1550 meters away, a place of worship for the Muslim community.

    Practical information

    The concierge’s wordIf you're looking for a moment of reflection in Crozet, Turk Islam Kultur Derneği offers a spiritual pause for the Muslim community.

  • Sentier du LynxTourist attraction

    2.0 km · 3 min by car

    Lynx Trail, a hiking route providing an immersion in the surrounding nature.

    Practical information

    The concierge’s wordFor a green escape, the Sentier du Lynx is well suited to a walk when you feel like immersing yourself in the natural surroundings of Crozet.

  • Église Saint Pierre de PouillyChurch

    2.1 km · 4 min by car

    Church located 2.1 km away, a religious building to visit for its architecture and peaceful atmosphere.

    Practical information

    The concierge’s wordFor a peaceful break, head to Église Saint Pierre de Pouilly: its architecture is best enjoyed during the day, away from the hotel's pace.

  • Ferme Auberge du Pré VelardPerforming arts

    3.1 km · 5 min by car

    Performance venue three kilometers away, offering a variety of artistic shows.

    Practical information

    The concierge’s wordFor an evening cultural break, Ferme Auberge du Pré Velard in Crozet offers varied artistic performances in a performance venue setting.

  • Le BordeauPerforming arts

    3.1 km · 5 min by car

    Performance arts theater located 3,114 meters away, dedicated to stage arts.

    Practical information

    The concierge’s wordFor a cultural break near the hotel, Le Bordeau offers an evening devoted to the performing arts, ideal for two or with friends.

  • Mosquée de Saint-Genis-PouillyMosque

    3.1 km · 5 min by car

    Mosque located in Saint-Genis-Pouilly, a place of worship and gathering for the Muslim community.

    Practical information

    The concierge’s wordIf you're looking for a quiet moment of reflection or a community anchor, this mosque offers a peaceful pause in Saint-Genis-Pouilly.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Square Jean Jacques RousseauPark

    2.3 km · 4 min by car

    Square Jean Jacques Rousseau, a park providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Crozet, head to Square Jean Jacques Rousseau: ideal for catching your breath and enjoying nature for a while.

  • Parc CrocodilePark

    2.6 km · 4 min by car

    Park in Crozet, providing a natural space for walking and enjoying nature.

    Practical information

    The concierge’s wordFor a nature break in Crozet, Parc Crocodile is well suited to a peaceful stroll, whether solo, as a pair, or with family.

  • Aire du BugnonPark

    2.9 km · 5 min by car

    Park in Crozet, providing a natural space for walking and relaxation.

    Practical information

    The concierge’s wordFor a green break, head to Aire du Bugnon: a good spot for a short walk and a moment to unwind in Crozet.

  • Parc du ChâteauPark

    4.4 km · 8 min by car

    Park nearby, providing a green space for walking and relaxation.

    Practical information

    The concierge’s wordFor a green break near the hotel, Parc du Château is well suited to a quiet stroll or a relaxing moment.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Jiva Hill Resort?

    Check-in is generally possible from 4 PM and check-out until 12 PM, according to the information provided to guests.

  • Can I check in early?

    Early check-in may sometimes be granted depending on room availability; it is advisable to request it in advance. Contact the concierge to confirm the arrangements for the day.

  • Are airport transfers offered?

    Airport transfers are sometimes offered upon request, via taxi or private car; it is recommended to book with the concierge. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel have parking?

    The hotel has private parking on site, allowing guests to easily park their vehicle during their stay.

Location & Access

  • What is the exact address of Jiva Hill Resort Crozet?

    Jiva Hill Resort is located at route d’Harée, 01170 Crozet, in Ain, close to Geneva and the Jura massif.

  • What is the distance between the hotel and the airport?

    The hotel is located in Crozet, France, about 10 minutes by car from Geneva International Airport, on the Swiss side.

  • How do I get to Jiva Hill Resort from the centre of Crozet or Geneva?

    Access is by car or taxi from Geneva or the surrounding area, and the hotel is approximately 1.5 km from the centre of Crozet.

Rooms & Amenities

  • What kind of resort is Jiva Hill and what are the rooms like?

    The rooms and suites offer a contemporary style, with high-quality bedding, modern bathrooms, television, and amenities suitable for leisure or business stays.

  • What amenities are found in the rooms at Jiva Hill Resort Crozet?

    The rooms at Jiva Hill Resort are equipped with modern bathrooms, television, air conditioning, safe, and for certain categories, a private terrace or garden with a jacuzzi.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in the rooms and common areas of the hotel for guests staying at Jiva Hill Resort.

  • What categories of rooms and suites does Jiva Hill Resort offer?

    The resort offers double rooms and suites, including junior suites with terrace or garden, suitable for couples, families or romantic stays.

  • What is the standard of Jiva Hill Resort Crozet?

    Jiva Hill Resort is recognised as a five-star Relais & Châteaux hotel, highly regarded for its level of service and luxury facilities.

  • What do the photos of Jiva Hill Resort reveal about the setting and facilities?

    The official photos of Jiva Hill Resort show the 120-hectare estate, contemporary rooms, the golf course, the swimming pool, the spa, and the view of Mont Blanc.

Included Services

  • What are the reviews of Jiva Hill Resort?

    Reviews of Jiva Hill Resort are generally very positive, with guests praising the quality of the rooms, the spa, the golf, and the service, receiving high ratings on major booking sites.

  • What type of stay is Jiva Hill Resort best suited for (romantic, family, wellness)?

    Jiva Hill Resort is suitable for romantic getaways, family holidays, and wellness retreats, thanks to the variety of its facilities and its preserved environment.

  • What do recent reviews say about the service at Jiva Hill Resort Crozet?

    Customer comments highlight the quality of service, the friendliness of the staff, and the attention to detail throughout the stay.

Dining

  • What type of breakfast is offered?

    Breakfast is offered in the form of a varied buffet, highly rated by guests, with a selection of hot and cold products to suit all tastes.

  • What are the reviews of the Jiva Hill restaurant in Crozet?

    Jiva Hill Resort offers at least two restaurants, including the gourmet restaurant Jiva and the restaurant Le Jardin, featuring modern French cuisine and views of the golf course.

  • Is there a bar at Jiva Hill Resort Crozet for an evening drink?

    The resort has a bar serving cocktails, wines, and beverages, often with views of the park and golf course, for a relaxing moment before or after dinner.

  • What do guests think about the breakfast at Jiva Hill Resort?

    The buffet breakfast at Jiva Hill Resort is highly rated by guests, featuring a wide selection of fresh products, pastries, and hot dishes.

  • How many restaurants are available at Jiva Hill Resort Crozet?

    Jiva Hill Resort has a gourmet restaurant Jiva and the restaurant Le Jardin, providing a varied culinary experience with a view of the golf course.

  • Is there a Jiva Hill brunch offered on weekends?

    The Jiva Hill brunch may be offered on certain weekends or special events, with a friendly formula; dates and prices vary according to the schedule. Contact the concierge to confirm the day's arrangements.

  • Does the Jiva Hill restaurant offer vegetarian options or tasting menus?

    Vegetarian options and modern French cuisine are served at the restaurant, with the possibility of tasting menus and a seasonal menu.

  • What are the bar and lounge options at Jiva Hill bar?

    The resort offers a bar serving cocktails, wines, and drinks, often with a terrace or indoor lounge depending on the season.

Billing & Policies

  • What are the average prices for a night at Jiva Hill Resort Crozet?

    Prices at Jiva Hill Resort vary according to the season, room category, and available offers, with prices available in real-time on booking sites and the official website.

  • What is the hotel's cancellation policy?

    The hotel's cancellation policy depends on the rate booked (flexible or non-refundable) and the cancellation date; the conditions are indicated at the time of booking.

  • Are there any local taxes to pay?

    Yes, a local tourist tax is generally applied per person per night, added to the total amount of the stay at the time of payment.

  • What payment methods are accepted at Jiva Hill Resort Crozet?

    Payment can be made by credit card or other methods accepted by the hotel, with the possibility of pre-authorisation to guarantee the reservation.

  • Are there any special offers or packages at Jiva Hill Resort Crozet?

    Special offers, spa or golf packages, and gourmet stays may be available depending on the period, visible on the official website and booking platforms.

Spa & Wellness

  • Does the hotel have a swimming pool?

    Yes, the hotel has two swimming pools, an indoor pool of 17 metres and an outdoor pool with a sun terrace and pool bar, accessible to spa guests.

  • What wellness and spa facilities are available at Jiva Hill Spa?

    Jiva Hill Spa offers an indoor pool, sauna, hammam, jacuzzi, Nordic spa, fitness room, massages, treatments, and wellness programmes.

  • Is Jiva Resort romantic for a couple's stay?

    Jiva Hill Resort is often regarded as a romantic destination, appreciated by couples for its setting, spa, and gourmet restaurant.

  • Is Jiva Hill Resort one of the best spa hotels near Geneva?

    Jiva Hill Resort Crozet is often cited among the best spa hotels in the Geneva region, thanks to its comprehensive facilities and views of the Jura.

  • What types of massages and treatments are offered at Jiva Hill Spa?

    Jiva Hill Resort Crozet offers a wide range of massages, body and facial treatments, as well as wellness packages combining spa and accommodation.

  • What do customers think of the spa at Jiva Hill Resort?

    Customers particularly appreciate the calm atmosphere of the spa, the heated indoor pool, and the cleanliness of the facilities according to numerous reviews.

Activities & Leisure

  • What are the golf options at Jiva Hill Golf Resort?

    Jiva Hill Resort features a nine-hole golf course, a driving range, and offers golf lessons, with views of the mountains and surrounding landscape.

  • What leisure activities are offered at Jiva Hill Resort Crozet?

    The hotel offers numerous leisure activities: tennis, skiing nearby, hiking, cycling, a playground, horse riding, themed evenings, and nature activities on the estate.

  • Does Jiva Hill Resort Crozet have tennis courts for guests?

    The estate includes tennis courts available for guests, with the possibility of equipment rental or lessons depending on availability.

  • What kind of resort is Jiva Hill Resort Crozet (golf, spa, gastronomy)?

    Jiva Hill Resort is a luxury five-star resort with a golf course, spa, and gourmet restaurant, combining nature stays with high-end services.

Family & Kids

  • Is Jiva Hill Resort Crozet suitable for families with children?

    Yes, Jiva Hill Resort is popular with families, offering family-friendly rooms, a playground, pool, activities, and services for stays with children.

  • What family room options are available at Jiva Hill Resort?

    Family rooms or suites can accommodate several people, and some offer separate spaces for parents and children.

  • What activities are planned for children at Jiva Hill Resort Crozet?

    The hotel offers various activities for children, such as a playground, pool, indoor games, and nature activities, depending on the season.

Pets

  • Are pets allowed at Jiva Hill Resort?

    Pets are allowed at Jiva Hill Resort under certain conditions and with possible fees; it is recommended to check the terms before booking. Contact the concierge to confirm the terms on the day.

Accessibility

  • Is Jiva Hill Resort Crozet suitable for people with reduced mobility?

    Some areas may be adapted for people with reduced mobility, but it is advisable to check the availability of accessible rooms and facilities. Contact the concierge to confirm the terms on the day.

  • What accessibility features are available at Jiva Hill Resort?

    Lifts and adapted pathways are generally available in the main buildings, facilitating access to rooms and the spa.

  • Can I request specific accommodations related to my disability at Jiva Hill Resort?

    For any specific requests (room near the lift, medical equipment), it is recommended to inform the hotel in advance.

Sustainability

  • Does Jiva Hill Resort Crozet have a sustainability or eco-responsible policy?

    The resort develops responsible management practices for its estate, but the precise details of its sustainable commitments are not widely published. Contact the concierge to confirm the current arrangements.

  • Are there eco-responsible or wellness spa packages at Jiva Hill Resort?

    Some wellness offers or spa stays may include accommodation, spa access, and selected treatments, with preferential rates displayed at the time of booking.

  • What concrete actions does Jiva Hill Resort take for sustainability?

    The hotel may take measures to reduce its environmental impact (energy savings, water management), but public details remain limited. Contact the concierge to confirm the current arrangements.

The Concierge answers — Jiva Hill Resort

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Geneva airport to Jiva Hill Resort Crozet?

    The concierge can organise a private transfer between Geneva airport and Jiva Hill Resort, by car with a driver or an appropriate vehicle, depending on your flight schedule and budget.

  • Can the concierge book a taxi or VTC to go to Geneva from the hotel?

    The concierge can book a taxi or VTC for your trips to Geneva, ski resorts, or nearby villages, providing an estimate of the duration and cost of the journey.

  • How to organise a transfer for a group from Geneva train station to Jiva Hill Resort?

    Transfers are arranged upon request; it is recommended to provide the details of your flight to organise a shuttle, private car, or minibus for a group.

  • Can you help me rent a car delivered directly to Jiva Hill Resort?

    The concierge can arrange car rental with delivery to the hotel, with or without a driver, to explore the Pays de Gex and the Geneva region.

  • Can the concierge organise my return transfer to the airport at the end of my stay?

    It is recommended to contact the concierge to plan a return transfer to the airport, taking into account the boarding time and potential traffic around Geneva.

Restaurant Reservations

  • Can you book a table at Jiva Hill restaurant for dinner?

    Reservations are made through the concierge, who can book a table at the gourmet Jiva restaurant or at Le Jardin restaurant, according to your preferred times.

  • How to organise a romantic dinner at Jiva Hill Resort with a view of Mont Blanc?

    The concierge can organise a romantic dinner with a terrace table overlooking Mont Blanc, a special menu, florist services, and potential personalised staging.

  • Can the concierge book a brunch at Jiva Hill for a family Sunday?

    Reservations are made through the concierge, who can provide information on Jiva Hill brunch dates, availability, and propose a reservation for your family.

  • Can you recommend and book a gourmet restaurant in Geneva from the hotel?

    The concierge can recommend and book restaurants in Geneva or nearby villages, based on your budget and desired cuisine style.

Spa Bookings

  • How to book a massage at Jiva Hill Spa during my stay?

    Reservations are made through the concierge, who can secure a time slot for a massage at Jiva Hill Spa and advise on the most suitable treatment.

  • Is it possible to privatise a part of the spa for a romantic occasion?

    The concierge can organise the privatisation of the Nordic Spa or a wellness area for a couple, with personalised timings and services.

  • Can you create a complete wellness programme for a weekend at Jiva Hill Resort?

    The concierge can create a tailor-made programme combining spa treatments, pool access, yoga or fitness classes, depending on the duration of your stay.

Excursions & Cultural Visits

  • Can you organise a guided tour of Geneva departing from Jiva Hill Resort Crozet?

    The concierge can arrange a guided tour of Geneva, its museums and the lake, with a French or English-speaking guide and transport from the hotel.

  • Is it possible to organise a wine tour around Geneva from the hotel?

    The concierge can propose excursions to the vineyards of the Pays de Gex and the canton of Geneva, including tastings and a private driver.

  • Can the concierge prepare a day of skiing in the Jura or nearby Alps?

    It is recommended to contact the concierge to organise a day at the nearby ski resorts, including passes, equipment rental, and transfers.

Special Occasions

  • Can you prepare a birthday surprise in the room at Jiva Hill Resort?

    The concierge can organise a surprise in the room for a birthday, including a personalised cake, champagne, and floral decoration.

  • How to organise a romantic marriage proposal at Jiva Hill Resort?

    It is recommended to specify your wishes; the concierge can organise a romantic marriage proposal with decor, music, and a photographer.

  • Can the concierge help me organise a small private event within the hotel?

    The concierge can assist in setting up a discreet private event, such as a cocktail or small reception, by coordinating catering and rooms.

Shopping & Luxury Services

  • Can you organise a half-day luxury shopping trip to Geneva from Jiva Hill Resort?

    The concierge can recommend luxury boutiques in Geneva and arrange a driver for a half-day shopping trip.

  • Is it possible to have a personal shopper for shopping in Geneva?

    The concierge can offer a personal shopper service in Geneva, depending on your preferred brands and budgets.

Family Activities

  • Can you suggest activities suitable for children at Jiva Hill Resort and nearby?

    The concierge can propose a family programme including a swimming pool, playground, tennis, nature activities, and child-friendly visits.

  • Can the concierge book sports lessons for my children during the stay?

    The concierge can organise tennis, golf, or horse riding lessons for children, with qualified instructors and time slots suitable for their age.

Personalized Experiences

  • Can you organise a complete romantic experience at Jiva Hill Resort Crozet?

    The concierge can create a romantic experience including a private spa, gourmet dinner, and a photoshoot for couples.

  • Can the concierge prepare a customised programme combining golf, spa, and cultural visits?

    It is recommended to detail your interests; the concierge can build a tailored stay combining golf, spa, gastronomy, and excursions.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

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