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5★ · Annecy · Auvergne-Rhône-Alpes

Impérial Palace

Annecy

4.44.4/55,078 reviews · Google rating

Hotel 5-star in Annecy, in the heart of Annecy, featuring Belle Époque architecture, lake or mountain views and easy city-centre access.

What budget should you plan for a night at the Impérial Palace Annecy?

Rates vary with the season, room category and selected view.

For a specific stay, the most useful step is to check your dates or contact the Concierge.

How much does a massage cost at the spa of the Impérial Palace Annecy?

The price depends on the treatment selected and its duration.

As the spa is often in demand, it is best to review the treatment menu and book ahead.

Is the beach by the Impérial chargeable during a stay in Annecy?

The hotel stands near Lake Annecy, with immediate access to lakeside walks.

For beach access conditions by season, the simplest option is to check locally before your stay.

A word from the Concierge

Impérial Palace through the Concierge's eyes

The Impérial Palace is located in Annecy, in the Auvergne-Rhône-Alpes region. This 5★ hotel is near Lake Annecy, providing a picturesque setting. The hotel's architecture reflects the Belle Époque style, creating an elegant and welcoming atmosphere. Guests appreciate the proximity to the city center and surrounding outdoor activities.

What sets the Impérial Palace apart is its refined ambiance and exceptional setting. The hotel attracts travelers seeking relaxation and leisure. Common areas are carefully decorated, and rooms offer stunning views of the lake or mountains. This combination creates an environment conducive to relaxation.

Before you go, know that the hotel suits couples, families, and business travelers. Spring and summer seasons are ideal for enjoying water activities and hiking. In winter, the surrounding mountains offer skiing opportunities. Be sure to book in advance to secure your stay.

_My tip from the Concierge:_ opt for lake-view rooms for a soothing wake-up and an unforgettable experience.

Why choose Impérial Palace?

Impérial Palace is an exceptional address in Annecy (Auvergne-Rhône-Alpes), chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast overlooking the lake

    Beginning the day overlooking Lake Annecy immediately changes the rhythm of a stay. Morning light, mountain outlines and the quiet of the early hours lend breakfast an almost contemplative quality. It is an ideal way to enter the atmosphere of the Impérial Palace and understand, from the first moments of the day, what makes a grand lakeside hotel so distinctive.

    IncontournableIncluded in your stay
  • Lakeside walk from the hotel

    From the Impérial, stepping outside is enough to reconnect with one of Annecy’s finest qualities: the continuity between hotel and landscape. A walk along the shore allows guests to enjoy the lake without elaborate planning, at their own pace, whether at dawn or late afternoon. It is a simple yet essential experience for feeling the destination beyond its postcard image.

    Included in your stay
  • Spa time after an active day

    After a day spent between the old town, cycling, the lake or the mountains, the spa provides a natural counterpoint. Its appeal lies in the transition it creates: from movement to rest without breaking the continuity of the stay. A treatment, a quiet pause and the prospect of returning to the lakeside are often enough to restore a sense of balance to both body and mind.

    Bien-êtreReservation required
  • An elegant dinner by the lake

    Taking time over dinner within the world of the Impérial Palace is a way of extending the day without leaving the setting that made it memorable. The presence of the lake, the evening light and the hushed atmosphere of a grand house create a particularly fitting moment for a couple’s stay, a discreet celebration or simply the desire to remain on site in excellent surroundings.

    Reservation required
  • A Belle Époque weekend in Annecy

    This experience is about embracing the hotel’s identity in full: historic façade, elegant spaces, a resort-like rhythm and a constant relationship with the landscape. By combining a well-positioned room, time for walking, a meal on site and a few hours of relaxation, guests recapture the spirit of classic lakeside stays in a contemporary form. It is a coherent and quietly rewarding way to inhabit Annecy.

    Séjour signatureReservation required
  • Sunday brunch at the Impérial

    In Annecy, brunch at the Impérial is as much an occasion as a meal. Guests come for the atmosphere of a lived-in grand hotel, the pleasure of a polished setting and a way of shaping the weekend with elegance but without stiffness. For travellers and local visitors alike, it offers an appealing entry into the life of the property without necessarily staying overnight.

    Reservation required

Stay policies

Cancellation

Le condizioni relative alla cancellazione e al pagamento anticipato variano a seconda della tipologia di alloggio.

Pets

Pets are welcome at no extra charge.

Animali ammessi. Potrebbe essere richiesto un supplemento.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Guest reviews

4.4 / 5 · 5,078 reviews

5/5BFGrumpy

Overall this was a 5 star experience, as expected. There is some building work currently taking place on the west side of the hotel which limits lakeside access to/from the town - this looks like a long-term…

Reviews provided by Google Maps. View on Google

Around the hotel

Around the hotel

Our full Annecy guide

Annecy, the 'Venice of the Alps', offers a unique blend of lakeside and alpine landscapes, ideal for a romantic getaway.

Read the Annecy guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Does the hotel have parking?

    Yes, a private outdoor parking with valet service is offered, with one space included per reserved room and additional spaces charged at €30 per night per vehicle, subject to availability.

  • What are the check-in and check-out times at the Impérial Palace?

    Check-in is possible from 4 PM and check-out until 12 PM, with the reception open 24/7 all year round.

  • Can I check in early?

    Early check-in may be offered depending on room availability on the day of your arrival; it is recommended to request this in advance at the reception.

  • How does the check-in process work at the hotel?

    Check-in is done at the reception 24/7, with concierge, valet, and luggage services available upon your arrival.

  • Does the hotel offer luggage storage before arrival or after departure?

    A luggage storage service is available at the reception to drop off your bags before check-in or after check-out.

  • Are transfers to the airport offered?

    The concierge can arrange private transfers from the main nearby airports and train stations, including Geneva and Annecy train station, upon request.

Location & Access

  • Where is the Impérial Palace located in Annecy?

    The hotel is located at Allée de l’Impérial, in the Impérial district of Annecy, right by Lake Annecy, approximately 1.4 km from the city centre.

  • What is the distance between the hotel and the airport?

    The hotel is about a 30-minute drive from Geneva International Airport, depending on traffic conditions.

  • How do I get to the hotel from Annecy SNCF station?

    From Annecy station, access can be made by taxi, VTC, bus, or on foot in about 20 to 25 minutes, the hotel being located approximately 1.4 km from the centre.

  • Can you walk to Annecy city centre from the Impérial Palace?

    The city centre and the old town of Annecy are accessible on foot in a few minutes from the hotel, which borders the same shore of the lake.

  • Is the hotel really by the lake with a view of the water?

    Yes, the hotel is located by Lake Annecy, in a wooded and floral park offering a direct view of the lake and the surrounding mountains.

Rooms & Amenities

  • How many rooms and suites does the Impérial Palace offer?

    The establishment has 90 rooms and 14 suites spread over several levels, some with a balcony and lake view.

  • What amenities are found in the standard rooms?

    The rooms feature free Wi-Fi, television, private bathroom and offer, depending on the category, lake view or park view, with balcony option.

  • Does the hotel have family or connecting rooms?

    Family rooms and some quadruple rooms are available, allowing multiple people to stay in the same accommodation.

  • Is smoking allowed in the rooms or on the balconies?

    The entire hotel is non-smoking, with all rooms designated as 100% non-smoking.

Included Services

  • Is Wi-Fi available in the hotel?

    Yes, Wi-Fi is free and available throughout the hotel, including rooms and common areas.

  • What services are included as standard in the room rate?

    The room rates generally include access to Wi-Fi, access to the Cristal Spa with relaxation pool, and 24-hour reception services, excluding options and extras.

  • Is room service available during the stay?

    Room service is offered for in-room dining, according to a menu and hours defined by the hotel.

  • Does the hotel offer a full concierge service?

    A concierge service, valet service, and luggage storage are provided, allowing for the organisation of transfers, excursions, and various bespoke requests.

  • Are there electric vehicle charging stations on site?

    Charging stations for electric vehicles are available in the hotel parking lot, with additional charges for the charging.

Dining

  • What type of breakfast is offered?

    Breakfast is offered in buffet form, with continental, vegetarian, and gluten-free options, at an indicative price of €33 per person.

  • What restaurants are available at the Impérial Palace?

    The hotel features the gourmet restaurant La Table de l’Impérial and the Italian restaurant Le Riva, as well as a lounge bistro bar Le Salon de l’Impérial.

  • Does the hotel have a bar for drinks or snacks?

    A bar and lounge bistro, Le Salon de l’Impérial, offers aperitifs, cocktails, and light meals in a friendly atmosphere.

  • Does the hotel offer dining options suitable for special diets?

    Vegetarian and gluten-free options are mentioned at breakfast and can be provided for meals upon request from the staff.

Spa & Wellness

  • What does the Cristal Spa wellness area at the Impérial Palace include?

    The Cristal Spa includes a relaxation indoor pool, sauna, hammam, hot tub, experience shower, ice fountain, relaxation area, and fitness room.

  • Does the hotel have a swimming pool?

    Yes, a relaxation indoor pool is accessible within the Cristal Spa for hotel guests, subject to the current access conditions.

  • Can massages and treatments be booked at the hotel spa?

    Massages and beauty treatments are offered at the Cristal Spa, with several treatment rooms including two duo rooms for couples' treatments.

  • Is there a gym or fitness room at the Impérial Palace?

    A fully equipped fitness room is available to guests, in addition to the wellness facilities of the spa.

Activities & Leisure

  • What entertainment activities are available directly at the hotel?

    A casino is integrated into the establishment, along with regular animations and events during the summer period by the lake.

  • What outdoor activities can be done around the Impérial Palace?

    The lakeside location allows for walking, jogging, cycling, and water activities in immediate proximity to the hotel.

  • Does the hotel offer bicycle or electric bicycle rentals?

    Bicycle and electric bicycle rentals are available to explore the shores of the lake and the surrounding area.

  • Are there any events or themed evenings organised at the Impérial Palace?

    Musical events, shows, and themed evenings are regularly organised in summer at the Impérial Palace or in its gardens.

Family & Kids

  • Is the Impérial Palace suitable for a family stay with children?

    Family and quadruple rooms are available, and the establishment is appreciated by family travellers, particularly for its setting and activities.

  • Is there a childcare or babysitting service at the hotel?

    A babysitting service is indicated among the hotel services, provided by external providers upon request.

  • Can a baby cot be requested for the room?

    Baby cots can be provided upon request in certain rooms, subject to availability, for families travelling with young children.

  • What family activities are available in the immediate vicinity of the hotel?

    The lake, surrounding parks, and proximity to the centre of Annecy offer many family-friendly activities, such as walks, games, and boat trips.

Pets

  • Are pets allowed at the Impérial Palace?

    Pets are allowed in the rooms, with a supplement of €20 per night, except in the spa, casino, and conference centre where they are prohibited.

  • Are guide dogs allowed throughout the hotel?

    Guide dogs accompanying their owners are allowed in areas where regular pets are not permitted, in accordance with regulations.

  • Are there additional charges for staying with a pet?

    A supplement is charged per pet per night, in addition to the room rate, according to the policy specified by the hotel.

Accessibility

  • Is the Impérial Palace accessible to people with reduced mobility?

    The establishment mentions PMR access and suitable accessibility, with facilities for people with reduced mobility.

  • Are there specially adapted rooms for disabled guests?

    Some rooms are specially adapted for people with reduced mobility, and it is advisable to specify this when booking to benefit from it.

  • Are the hotel's common areas wheelchair accessible?

    The common areas, including the entrance, reception, and lifts, are designed to facilitate access for wheelchair users.

Billing & Policies

  • What payment methods and safe services are available at the Impérial Palace?

    Reservations and payments can generally be made by credit card, and safes are available at the reception to secure your personal belongings.

  • What is the price range for a room at the Impérial Palace?

    Room rates vary depending on the period, category, and occupancy, with double rooms starting from around 150 € up to luxury suites.

  • What is the hotel's cancellation policy?

    Cancellation conditions depend on the rate and booking channel; specific policies are indicated at the time of online booking or through the hotel.

  • Are there any tourist taxes to pay?

    A tourist tax is payable in addition per person per night, not included in the room rate, in accordance with local regulations.

Sustainability

  • Does the hotel implement a sustainability policy or specific ecological actions?

    Contact the concierge to confirm the current arrangements.

  • Are there dedicated charging stations for electric vehicles as part of an eco-friendly approach?

    Contact the concierge to confirm the current arrangements.

  • Does the hotel implement waste reduction and recycling measures in the rooms and common areas?

    Contact the concierge to confirm the current arrangements.

  • Are eco-labelled cleaning or cosmetic products used at the Impérial Palace?

    Contact the concierge to confirm the current arrangements.

The Concierge answers — Impérial Palace

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Geneva airport and the Impérial Palace?

    The concierge can organise a private transfer by car or minivan between Geneva airport and the Impérial Palace, with personalised welcome according to your flight schedule. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge book a taxi or VTC for Annecy train station?

    The concierge can book a taxi or VTC for your journeys to Annecy train station, with pick-up in front of the hotel and coordination with your train schedule.

  • Is it possible to rent a car with delivery directly to the hotel?

    The concierge can offer car rental with delivery to the hotel, including saloon cars, SUVs, or luxury vehicles, through selected local partners.

  • Can you help me use public transport around the hotel?

    The concierge can provide information on bus lines, schedules, and routes to reach the city centre of Annecy or the villages around the lake from the hotel.

  • Do you organise transfers to ski resorts near Annecy?

    The concierge can arrange private transfers to nearby ski resorts such as La Clusaz or Le Grand-Bornand during the winter season.

Restaurant Reservations

  • Can you book a table in the restaurants of the Impérial Palace?

    Reservations are made through the concierge, who can secure a table at La Table de l’Impérial or Riva according to your preferred timing and type of cuisine.

  • Can the concierge recommend fine dining restaurants in the city?

    The concierge can recommend and book tables at the best fine dining restaurants in Annecy and the surrounding area according to your budget and culinary desires.

  • Is it possible to organise a customised romantic dinner with a view of the lake?

    The concierge can arrange a romantic dinner with a lake view table, flowers, wine selection, and possibly a personalised cake, according to your specifications.

  • Can you handle requests for special menus for allergies or specific diets?

    The concierge can manage requests for special vegetarian, gluten-free, or allergy-adapted menus in coordination with the catering teams.

Spa Bookings

  • How can I book a treatment or massage at the Cristal Spa during my stay?

    Reservations are made with the concierge or the Cristal Spa to secure slots for massages, body treatments, and wellness access according to your availability.

  • Is it possible to privatise a part of the spa for a couple's moment?

    The concierge can organise duo treatments, partial privatisations, and personalised spa experiences for couples or small groups, with prior reservation.

  • Can you help me organise a complete spa programme over several days?

    The concierge can advise on the most suitable treatments, coordinate multiple appointments in succession, and adjust according to your other activities.

Excursions & Cultural Visits

  • Can you organise a private guided tour of the old town of Annecy?

    The concierge can book guided tours of the old town of Annecy with a French or English-speaking guide, including the main monuments and canals.

  • Is it possible to book a cruise or a private boat on Lake Annecy?

    The concierge can offer boat excursions on the lake, with a guided cruise or privatisation of a boat according to your wishes.

  • Do you organise day trips to Geneva or Chamonix?

    The concierge can arrange day trips to Geneva, Chamonix, Mont Blanc, or other alpine sites with a driver and guide upon request.

  • Can you advise me on museums and castles to visit around Annecy?

    The concierge can direct you to museums, castles, and cultural sites nearby, and ensure any necessary skip-the-line ticket reservations.

Special Occasions

  • Can you organise a romantic room decoration for a wedding anniversary?

    The concierge can prepare a romantic room with petals, champagne, flowers, and treats for a wedding anniversary or honeymoon.

  • Is it possible to organise a surprise birthday party at the hotel?

    The concierge can coordinate personalised cakes, space privatisation, music, and entertainment for a birthday or family celebration.

  • Can you help me organise a marriage proposal by the lake?

    The concierge can assist in organising bespoke marriage proposals, with staging, a photographer, and a private dinner if desired.

Shopping & Luxury Services

  • Can the concierge advise me on luxury shopping in the area?

    The concierge can recommend luxury boutiques, jewellers, local designers, and high-end shopping centres in Annecy and nearby Geneva.

  • Is it possible to benefit from a personal shopper service during my stay?

    The concierge can arrange a personal shopper service or shopping accompaniment by appointment with specialised partners.

Family Activities

  • Can you recommend activities suitable for children near the hotel?

    The concierge can suggest and book activities suitable for children: boat rides, cycling paths, lakeside beaches, and nearby playgrounds.

  • Can you help me find a babysitting service for an evening?

    The concierge can provide information on available babysitting services through approved providers, subject to advance booking.

Personalized Experiences

  • Can you organise a paragliding flight over Lake Annecy?

    The concierge can organise tailored experiences such as paragliding flights, lake overflights, guided hikes, or electric bike rides.

  • Is it possible to entrust you with the complete organisation of my customised stay in Annecy?

    The concierge can create a complete customised programme combining spa treatments, sports activities, visits, and gourmet dining according to your desires and pace.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits