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5★ · Évian-les-Bains · Auvergne-Rhône-Alpes

Hôtel Royal

960 Av. du Léman, 74500 Évian-les-Bains, France, 74500 Évian-les-Bains

4.84.8/51,699 reviews · Google rating
  • Historic Palace hotel built in 1909
  • Views over Lake Geneva and the Alps
  • Most rooms enjoy the view
  • Rooms and suites from 30 to 70 sqm

Palace 5-star in Évian-les-Bains, 425 m from Maison des sources, featuring Lake Geneva views, a historic setting and spacious rooms.

How many rooms does Hôtel Royal in Évian-les-Bains have?

Hôtel Royal has 150 rooms and suites.

Most overlook Lake Geneva and the Alps. Stated room sizes range from 30 to 70 sqm.

Who is the chef at Les Fresques at Hôtel Royal in Évian-les-Bains?

Les Fresques is led by chef Patrice Vander.

His cooking highlights lake fish, Savoyard meats and vegetables from the kitchen garden.

What can you do on foot around Hôtel Royal in Évian-les-Bains?

Several cultural stops are within easy walking distance of the hotel.

Maison des Sources is about 5 minutes away. Rue de l'Eglise and Villa Lumière are around 7 minutes on foot.

A word from the Concierge

Hôtel Royal through the Concierge's eyes

When you pass through the gates of the Hôtel Royal, you enter a world where history and elegance intertwine. Built in 1909 by Albert Hébrard at the behest of the Société des eaux minérales, this hotel embodies the golden age of spa culture in Évian-les-Bains. Now owned by Danone, it remains a symbol of refinement, listed in the registry of Palaces by Atout France. Lake Geneva and the Alpine peaks create a spectacular natural backdrop, visible from the majority of the 150 rooms and suites, which boast generous spaces ranging from 30 to 70 m².

The evian®SPA, awarded the title of best wellness space in France in 2024 and 2025, adds a contemporary dimension to this historic venue. Just a short walk away, sites such as the Maison des Sources and the Saint Nicolas de Neuvecelle church reveal the unique heritage of the region. With attentive service, a valet, and a dedicated concierge, the Hôtel Royal offers much more than a stay: it provides an immersion in the art of French hospitality. Whether you come to recharge or explore, this establishment combines modern comfort with a prestigious legacy.

Why choose Hôtel Royal?

Hôtel Royal is an exceptional address in Évian-les-Bains (Auvergne-Rhône-Alpes), chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Historic Palace hotel built in 1909
  • Views over Lake Geneva and the Alps
  • Most rooms enjoy the view
  • Rooms and suites from 30 to 70 sqm
  • evian®SPA awarded in 2024 and 2025

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

4 on-site dining venues, including 1 Michelin star.

  • Les Fresques

    1 Michelin star

    Restaurant

    Chef: Patrice Vander
    Chef: Patrice Vander

    Highlights

    • Modern Cuisine
    • where Chef Patrice Vander spotlights lake fish, Savoyard meats and homegrown veggies
    Practical information

    The concierge’s wordAt Les Fresques, let Patrice Vander’s modern cuisine guide you, with a graceful focus on lake fish, Savoyard meats, and homegrown vegetables.

  • L'Oliveraie

  • La Véranda

  • Le Bar

    Bar

    Highlights

    • savouring the present moment, resting, leisure time, spiritual elevation and the pursuit of pleasure
    Practical information

    The concierge’s wordFor a peaceful pause, head to Le Bar: just the spot to savor the moment, unwind, and let the pleasure linger.

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
1909 (Wikidata)
Architect
Albert Hébrard (Wikidata)

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are welcome at no extra charge.

Pets are allowed on request. Charges may be applicable.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 960 Av. du Léman, 74500 Évian-les-Bains, France

View on the map

Official website

Google listing

Guest reviews

4.8 / 5 · 1,699 reviews

5/5Delphine H

Our stay at the Hôtel Royal Évian was nothing short of exceptional—a true benchmark for luxury hospitality on the shores of Lake Geneva. From the moment you arrive, the grandeur of the Belle Époque architecture paired…

1/5Sivi

Disappointing Service for a Five-Star Hotel During our recent stay at the Hotel Royal in Évian, we experienced a level of service that unfortunately does not correspond to what one would expect from a five-star…

1/5Sayeh Bagheri

The service was extremely poor, particularly during breakfast. On three consecutive days, our coffee order was not even recorded. Repeatedly, coffee we ordered never arrived, and on several occasions we were served the…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 7 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Hotel RoyalCultural site

    on site · 1 min walk

    Cultural site just a one-minute walk away, providing insight into the history and architecture of the area.

    Practical information

    The concierge’s wordA 1-minute walk away, this cultural stop offers a glimpse into the region’s history and architecture, ideal between two quiet moments at the hotel.

  • Maison des sourcesCultural site

    425 m · 5 min walk

    Cultural site a five-minute walk away, providing insight into local history and traditions.

    Practical information

    The concierge’s wordA 5-minute walk away, Maison des sources offers an ideal cultural break to get a feel for Évian-les-Bains’ history and local traditions.

  • Rue de l'EgliseCultural site

    555 m · 7 min walk

    Rue de l'Eglise, a cultural site an eight-minute walk away, providing insight into local architecture.

    Practical information

    The concierge’s wordA 7-minute walk away, Rue de l'Eglise makes a lovely pause to take in the local architecture, ideal at the start of a stroll in Évian-les-Bains.

  • Hôtel de ville - "villa Lumière"Cultural site

    580 m · 7 min walk

    Town hall a seven-minute walk away, an example of cultural architecture in Évian-les-Bains.

    Practical information

    The concierge’s wordA 7-minute walk away, Hôtel de ville “villa Lumière” makes for a short cultural break if you’re in the mood for architecture in Évian-les-Bains.

  • Villa du ChâteletCultural site

    726 m · 9 min walk

    Cultural site a nine-minute walk away, providing insight into local history and regional architecture.

    Practical information

    The concierge’s wordA 9-minute walk away, Villa du Châtelet makes an easy cultural pause to take in local history and regional architecture without going far.

  • Parc publicCultural site

    2.0 km · 3 min by car

    Public park two kilometers away, providing a space for relaxation and outdoor activities.

    Practical information

    The concierge’s wordFor a green break, this public park is ideal if you feel like unwinding or enjoying a relaxing moment surrounded by nature.

  • Buvette de MaximaCultural site

    3.6 km · 6 min by car

    Cultural site located 3,627 meters away, providing an insight into local history.

    Practical information

    The concierge’s wordFor a cultural break in Évian-les-Bains, Buvette de Maxima offers an enjoyable immersion in local history.

  • Médiathèque Anna de Noailles Publier-AmphionCultural site

    4.1 km · 7 min by car

    Cultural site located 4,051 meters away, providing access to documentary resources and cultural events.

    Practical information

    The concierge’s wordFor a calm break around Évian-les-Bains, this cultural media library suits a reading moment or an event, depending on the schedule.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Hôtel Hilton Evian-les-BainsRestaurant

    569 m · 7 min walk

    Restaurant a seven-minute walk away, offering a variety of dishes in a pleasant setting.

    Practical information

    The concierge’s wordA 7-minute walk away, this restaurant makes an easy, pleasant break for a relaxed lunch or dinner without straying far in Evian-les-Bains.

  • Hôtel le BourgogneRestaurant

    661 m · 8 min walk

    Restaurant an eight-minute walk away, offering a variety of dishes in a pleasant setting.

    Practical information

    The concierge’s wordAn easy 8-minute walk away, a straightforward spot for lunch or dinner in a pleasant setting.

  • Centre nautiqueBeach

    955 m · 12 min walk

    Water sports center in Évian-les-Bains, offering activities related to the beach and water sports.

    Practical information

    The concierge’s wordFor an active break in Évian-les-Bains, the Centre nautique works well for beach time and water sports, ideal during the day.

  • Evian Resort Golf ClubSports & leisure

    1.8 km · 3 min by car

    Evian Resort Golf Club, a golf course providing facilities for enthusiasts of the sport.

    Practical information

    The concierge’s wordIf you’re in the mood for an active break in Évian-les-Bains, this course suits golf lovers looking for a green escape.

  • Les boucles du CoteauTrail

    4.1 km · 7 min by car

    Hiking trail 4.1 km away, providing a walking experience in nature.

    Practical information

    The concierge’s wordFor a nature break without being away too long, this 4.1 km trail suits an easy walk at the start or end of the day.

  • Plage du parc des cèdresBeach

    5.0 km · 9 min by car

    Cedar Park beach, a relaxing area by Lake Geneva, suitable for swimming and water activities.

    Practical information

    The concierge’s wordFor a lakeside break on Lake Geneva, this beach works well for a swim or a relaxing pause, especially when you feel like slowing down.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • La Nouvelle ImageShop

    454 m · 5 min walk

    Store five minutes' walk away, offering a variety of products for daily needs.

  • ZainoShop

    501 m · 6 min walk

    Store six minutes' walk away, offering various products for everyday needs.

  • La CaravelleShop

    561 m · 7 min walk

    Store seven minutes' walk away, providing various products for everyday needs.

  • Terrasse du BaronShop

    650 m · 8 min walk

    Store an eight-minute walk away, providing various products for daily needs.

  • UmbertoShop

    656 m · 8 min walk

    Store an eight-minute walk away, offering various products for everyday needs.

What’s happening during your stay

The dates I slip into my guests’ programme in Évian-les-Bains — concerts, exhibitions, festivals a few steps from Hôtel Royal.

My tip: book concert tickets seven days ahead.

  • Event

    Marché hebdomadaire de Bons-en-Chablais

    Open year-round

    Bons-en-Chablais · 22.5 km

    Weekly market in Bons-en-Chablais held every Saturday morning, featuring farmers, small producers, and local products, throughout the year 2026.

    View official source

  • Event

    Marché hebdomadaire de Douvaine

    Open year-round

    Douvaine · 24.6 km

    Weekly market in Douvaine held every Sunday morning in 2026, featuring farmers, small producers, and local products.

    View official source

  • Event

    Marché

    Open year-round

    Morzine · 25.5 km

    Weekly market in Morzine every Wednesday, featuring local products such as meats, fish, fruits, vegetables, cheeses, charcuterie, as well as clothing and shoes, throughout the year 2026.

  • Event

    Marché hebdomadaire de Veigy

    Open year-round

    Veigy-Foncenex · 29.5 km

    Weekly market held at the church square in Veigy-Foncenex, every Friday afternoon, featuring local producers and merchants.

  • Event

    Marché hebdomadaire du Lyaud

    Open year-round

    Lyaud · 8.7 km

    Weekly market in Lyaud held every Saturday morning, featuring farmers, small producers, and local products, throughout the year 2026.

    View official source

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Activities & Leisure

  • Is the Hôtel Royal one of the best luxury hotels around Lake Geneva?

    The Hôtel Royal is considered one of the iconic palaces on the French shore of Lake Geneva, alongside other luxury establishments located in Geneva, Lausanne, or Montreux on the Swiss shores.

  • What sports and leisure activities are available on-site at the Hôtel Royal?

    The hotel offers a fitness room, outdoor tennis courts, a nearby golf course, as well as various sports and leisure activities.

  • Does the Hôtel Royal provide privileged access to the Evian Resort golf course?

    The Evian golf course, an 18-hole course of the Evian Resort, is located nearby and is accessible to hotel guests with tee time reservations.

  • Does the Hôtel Royal have direct access to a beach on Lake Geneva?

    The hotel is not located directly on the beach, but provides easy access to the shores of Lake Geneva and nearby water activities via shuttle or walking.

  • What is the size of the Hôtel Royal park and can we walk there freely?

    The hotel park covers approximately 19 hectares, featuring landscaped gardens, walking areas, and relaxation spaces open to guests.

Dining

  • Who is the chef at the Hôtel Royal?

    The cuisine of the gourmet restaurant Les Fresques is crafted by a renowned chef, regularly mentioned by the MICHELIN Guide for the quality of his dishes and menus based on local products.

  • What type of breakfast is offered?

    The Hôtel Royal serves a buffet breakfast in the dining room, complemented by the option of in-room breakfast with different packages, offered at an additional cost.

  • What restaurants are available at the Hôtel Royal and what style of cuisine is offered?

    The restaurant Les Fresques offers renowned gourmet cuisine, while La Véranda provides a more casual menu, complemented by a bar and terrace offerings depending on the season.

  • Can meals or breakfast be taken in the room at the Hôtel Royal?

    Room service is available, with a menu including breakfasts, hot dishes, snacks, and drinks, according to defined hours.

  • Does the Hôtel Royal offer vegetarian options or options suitable for specific diets?

    Vegetarian options and dishes adapted to certain dietary restrictions are offered, upon prior request and according to the restaurant menus.

Rooms & Amenities

  • How many rooms does the Hôtel Royal have?

    The Hôtel Royal offers approximately 150 rooms and suites, located in the main building, with different categories offering park or lake views.

  • Is Wi-Fi available in the hotel?

    A Wi-Fi connection is available free of charge throughout the hotel, including in the rooms and common areas.

  • Do all the rooms at the Hôtel Royal have a view of Lake Geneva?

    Several rooms and suites offer a panoramic view of Lake Geneva, with balconies or terraces depending on the category booked.

  • What types of amenities can be found in the rooms at the Hôtel Royal?

    The rooms are equipped with at least premium bedding, a bathroom with a bathtub or shower, air conditioning, television, minibar, and safe, with additional amenities in suites.

  • Does the Hôtel Royal offer family or connecting rooms for family stays?

    The hotel provides family rooms, suites, and connecting rooms, suitable for stays with children and babies depending on the chosen configuration.

  • Is the Hôtel Royal a non-smoking hotel?

    The hotel has a non-smoking policy in the rooms and most indoor areas, with possible designated outdoor smoking areas.

  • Are the rooms at the Hôtel Royal air-conditioned all year round?

    The rooms and suites are air-conditioned, with a heating and cooling system that maintains a comfortable temperature throughout the year.

  • What is the official rating of the Hôtel Royal in Évian-les-Bains?

    The Hôtel Royal is a 5-star palace within the Evian Resort, located on the French shore of Lake Geneva in Neuvecelle/Évian-les-Bains.

Sustainability

  • Why can't evian be sold in China?

    The town of Évian-les-Bains is globally known for its evian mineral water, with the brand being subject to strict regulations and specific distribution agreements depending on the countries, including China.

  • Does the Hôtel Royal take actions to protect nature and biodiversity in its park?

    The hotel is committed to an environmental approach, with a 19-hectare park designed as a refuge for wildlife, notably recognised by the League for the Protection of Birds.

  • What sustainable development actions are implemented by the Hôtel Royal in Évian?

    The establishment adopts various sustainability measures, such as responsible management of green spaces, attention to water and energy consumption, and the promotion of local products in its dining.

Location & Access

  • What is the most beautiful village on the French side of Lake Geneva near the Hôtel Royal?

    The hotel is located in Neuvecelle/Évian-les-Bains, on the French shore of Lake Geneva, close to renowned villages such as Yvoire, Nernier, and the medieval town of Yvoire, often cited among the most beautiful.

  • Is the Hôtel Royal located in France or Switzerland on the shores of Lake Geneva?

    The Hôtel Royal is situated on the French shore of Lake Geneva, facing Switzerland, just a few dozen kilometres by car or boat from the major Swiss cities of Geneva, Lausanne, and Montreux.

  • What is the distance between the hotel and the airport?

    Hôtel Royal is located approximately 45 km from Geneva International Airport by road, which is about a one-hour journey depending on traffic.

  • Does Hôtel Royal offer a shuttle to Évian train station and the city centre?

    The hotel offers a free shuttle service to the train station, some local attractions, and the cruise ship terminal, depending on schedules and availability.

  • How far is Hôtel Royal from the centre of Évian-les-Bains and the shores of Lake Geneva?

    Hôtel Royal is located at 960 avenue du Léman, 74500 Neuvecelle/Évian-les-Bains, approximately a 10 to 15-minute walk from the centre and the lake depending on the route.

  • What are the most convenient ways to reach the Hôtel Royal from Switzerland or Paris?

    The main access methods are by car, train to Évian-les-Bains station, boat from Switzerland, and plane via Geneva, complemented by organised transfers.

Arrival & Departure

  • Does the hotel have parking?

    The hotel has a free private parking area, with options for self-parking and valet service for resident guests.

  • Can I check in early?

    Check-in is generally possible from 3:00 PM, but early check-in may be offered depending on room availability and sometimes for an additional fee.

  • Are airport transfers offered?

    Paid private transfers can be arranged on request between Hôtel Royal and the main airports, including Geneva and Lyon, via the concierge.

  • What are the check-in and check-out times at Hôtel Royal in Évian-les-Bains?

    Check-in is usually from 3:00 PM and check-out until 12:00 PM, subject to the conditions of your booking.

  • Can we arrive late at night at the Hôtel Royal if a flight or train arrives after 10 PM?

    The reception is open 24/7, allowing for late arrivals upon prior request and subject to usual security procedures.

Pets

  • Are pets allowed at Hôtel Royal?

    Pets are accepted on request at Hôtel Royal, with possible additional fees and specific conditions to be confirmed at the time of booking.

  • Is there an extra charge for bringing a pet to the Hôtel Royal?

    Pets may be subject to a daily surcharge and specific access rules for restaurants, the spa, and common areas.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The hotel has an outdoor pool, an indoor pool, and a children's pool, accessible during defined hours and as part of the spa and wellness facilities.

  • What wellness facilities are available at the Spa Evian Source of the Hôtel Royal?

    The Spa Evian Source offers an indoor pool, sauna, hammam, hot tubs, treatment rooms, and various wellness facilities accessible to guests according to access conditions.

  • Is access to the spa and pools included in the room rate?

    Access to the spa and pools may be included or charged separately depending on the offer, the room booked, and the age of the users. Please contact the concierge to confirm the terms for the day.

  • Can children access the spa and pool at the Hôtel Royal?

    Certain areas of the spa are accessible to children, with quiet hours dedicated to adults and a generally respected rest time during the day.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation conditions vary depending on the rate type and period; some rates are flexible, while others are non-refundable. Contact the concierge to confirm the terms for the day.

  • Are there any tourist taxes to pay?

    A tourist tax per person per night is generally applicable, to be paid on site in addition to the room price. Contact the concierge to confirm the terms for the day.

  • What payment methods are accepted at the Hôtel Royal in Évian-les-Bains?

    The establishment accepts standard credit cards and offers payment at the reception, with a bank imprint taken upon arrival for guarantees.

  • What are the price ranges for a night at the Hôtel Royal Evian Resort?

    Rates vary according to the season, room category, and occupancy, with special offers sometimes available including breakfast or spa.

  • Does the Hôtel Royal require a prepayment or a credit card guarantee at the time of booking?

    Some rates may require a prepayment or a credit card guarantee, particularly for promotional or non-refundable offers.

Family & Kids

  • Can a baby cot and infant equipment be obtained at the Hôtel Royal?

    It is possible to request a baby cot, an extra bed, and infant equipment in certain rooms, subject to availability.

  • Does the Hôtel Royal have a kids club or kids resort?

    A kids resort welcomes children with supervised activities, as well as a programme of games and entertainment depending on the season.

  • Do children stay for free at the Hôtel Royal if they share their parents' room?

    Accommodation for children up to 13 years old may be offered when they share their parents' room, depending on the room category and current offers.

Accessibility

  • Does the Hôtel Royal have rooms adapted for people with reduced mobility?

    Rooms and common areas are equipped for people with reduced mobility, with elevators and facilities compliant with hotel standards.

  • Are all common areas of the Hôtel Royal accessible by elevator?

    Elevators serve the floors and main areas of the hotel, facilitating access to rooms, restaurants, and wellness areas.

Included Services

  • What are the customer reviews of the Hôtel Royal in Évian-les-Bains?

    Online reviews generally highlight the quality of service, the beauty of the site, the view of the lake, and the excellence of the spa and dining.

  • What services are included in the price of a room at the Hôtel Royal?

    The room rate does not systematically include breakfast, full spa access, or parking; however, some packages may bundle these services.

The Concierge answers — Hôtel Royal

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Geneva airport and the Hôtel Royal in Évian?

    The concierge can organise a private transfer by car or limousine to or from Geneva or Lyon airport, with personalised welcome and schedules tailored to your flight.

  • How can I best organise my public transport journey to the Hôtel Royal from Paris or Lyon?

    The concierge can book a transfer combining train travel to Évian or Lausanne and a private driver or taxi to take you directly to the hotel from the station or dock.

  • Is it possible to arrive at the hotel by private boat from Switzerland and arrange the booking?

    The concierge can book a private or fast boat on Lake Geneva to connect Lausanne, Geneva or Montreux with a landing close to the Evian Resort.

  • Can you provide a private driver for the day to visit Lake Geneva and the surrounding area?

    The concierge can arrange a full-day or half-day chauffeur service to explore the surroundings, with waiting time and a customised itinerary.

  • How do the Evian Resort shuttles operate to reach the centre of Évian and the golf course?

    It is recommended to contact the concierge to find out the schedule of the Evian Resort shuttle, the stops served, and any booking requirements.

Restaurant Reservations

  • Can you reserve a table at Les Fresques for a gourmet dinner with a view of the lake?

    The concierge can book a table at the gourmet restaurant Les Fresques, advise on ideal timings, and arrange special requests (lake view table, cake, specific menu).

  • Is it possible to organise a private romantic dinner on the terrace of the Hôtel Royal?

    Reservations are made through the concierge, who can arrange a romantic dinner on the terrace, complete with flowers, champagne, and a personalised menu according to your preferences.

  • Can you suggest and reserve restaurants by Lake Geneva near the hotel?

    The concierge can recommend and book the best lakeside restaurants in Évian or nearby Switzerland, taking into account the desired cuisine style and budget.

  • How can my food allergies and gluten-free diet be accommodated in the hotel restaurants?

    The concierge can inform the hotel restaurants of your dietary restrictions and adapt the menus, including vegetarian, gluten-free, or lactose-free options.

Spa Bookings

  • Can you organise a complete treatment circuit at the Spa Evian Source for a day?

    Reservations are made through the concierge or the spa, which can block time slots for a complete journey at the Spa Evian Source, including massages, facial treatments, and access to facilities.

  • Is it possible to book a couple's massage and a private moment at the spa for a couple?

    The concierge can book couple's treatments, create a relaxation programme for two, and arrange a time slot in the aquatic and relaxation areas.

  • How can spa treatments suitable for children be arranged while parents also enjoy the Spa Evian Source?

    It is recommended to contact the concierge to check the treatments available for children and to book family-friendly slots that align with the spa's quiet hours.

  • Can a wellness programme over three days including spa, relaxation, and gentle activities be prepared?

    The concierge can develop a multi-day wellness programme that includes spa treatments, gentle activities, and on-site nutrition recommendations.

Excursions & Cultural Visits

  • Can a guided tour of Évian-les-Bains and the Cachat spring be booked from the hotel?

    The concierge can arrange private guided tours of Évian, the Cachat spring, and Belle Époque buildings with a French or English-speaking guide.

  • Is it possible to organise a day trip to the Swiss shore of Lake Geneva from the Hôtel Royal?

    The concierge can plan tailor-made excursions to Yvoire, Thonon, Geneva, Montreux, or Lausanne, by private car, boat, or a combination.

  • How can visits to museums and cultural sites around Lake Geneva be organised without having to manage the logistics?

    The concierge can book skip-the-line tickets, private guides, and transport for visiting museums and cultural sites around the lake.

Special Occasions

  • Can a romantic room decoration be arranged for a marriage proposal at the Hôtel Royal?

    The concierge can prepare a romantic room decoration with flowers, champagne, petals, and music, as well as a personalised message.

  • Is it possible to organise a surprise birthday for a loved one in one of the hotel's lounges or restaurants?

    The concierge can coordinate a birthday or family celebration with a custom cake, partial privatisation of a space, and suitable entertainment.

  • Can assistance be provided to organise a small vow renewal ceremony in the park of the Hôtel Royal?

    The concierge can assist in organising an intimate ceremony or vow renewal in the gardens, with an officiant, music, and reception.

Shopping & Luxury Services

  • Can a luxury shopping session in Geneva with a chauffeur from the Hôtel Royal be arranged?

    The concierge can recommend high-end boutiques in Geneva, Lausanne, or Évian and arrange a chauffeur for a half-day shopping trip.

  • Is it possible to have a personal shopper or stylist during my stay at the Hôtel Royal?

    The concierge can arrange for a partner personal shopper or stylist to accompany you in-store or prepare a selection in your room.

  • Can you deliver flowers and a gift to the room before our arrival?

    The concierge can assist with the delivery of flowers, gifts, champagne, or local products to your room at the desired time.

Family Activities

  • How can I register my children at the kids resort of the Evian Resort and find out about the activity programme?

    The concierge can register the children at the kids resort, provide information on the schedules, and suggest age-appropriate activities within the resort.

  • Can you suggest an activity programme for a family with children around Lake Geneva?

    The concierge can organise family activities such as mini-golf, boat trips, easy hikes, or fun visits to Évian and the surrounding area.

Personalized Experiences

  • Is it possible to create a bespoke exceptional day combining a lake cruise, gastronomy, and spa?

    The concierge can design a tailored day including a private cruise, gourmet lunch, spa, and cultural visit according to your wishes.

  • Can you organise a private photo shoot in the park and Belle Époque salons of the Hôtel Royal?

    The concierge can arrange a photo shoot with a professional photographer in the gardens and historic salons of the hotel.

  • Is it possible to book private yoga or personal training sessions during my stay at the Hôtel Royal?

    The concierge can offer personalised wellness experiences, such as private yoga sessions or personal training within the resort.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits