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5★ · Tokyo

Hotel Chinzan-so

2-chōme-10-8 Sekiguchi, Bunkyo City, Tokyo 112-8680, Japon, Tokyo

4.44.4/510,389 reviews · Google rating
  • Japanese garden in the heart of Tokyo
  • A Four Seasons address
  • Peaceful setting in the city
  • Architecture blending tradition and modernity

Hotel 5-star in Tokyo, in the city centre, featuring a Japanese garden, a zen atmosphere and architecture blending tradition and modernity.

Where is Hotel Chinzan-so in Tokyo, and what sort of setting should you expect?

The hotel is in Tokyo, in a residential setting known for its Japanese gardens.

The atmosphere is calmer than in the city’s busiest districts, with a clear focus on landscape and quiet.

What should you expect from dining and breakfast at Hotel Chinzan-so?

The hotel offers several on-site options, with ten venues listed across restaurants, a bar, a lounge and tea rooms.

Breakfast is part of the stay, including a garden-facing experience subject to availability.

What is there to do near Hotel Chinzan-so during a stay in Tokyo?

Nearby, you can consider Sunshine Aquarium, Tokyo Daijingu Shrine, Tokyo Dome or Yasukuni-jinja, depending on the pace you want.

The hotel also suits a more contemplative stay thanks to its Japanese garden and walks available by reservation.

A word from the Concierge

Hotel Chinzan-so through the Concierge's eyes

Hotel Chinzan-so is located in Tokyo, Japan. This 5★ hotel is part of the Four Seasons property, offering a peaceful setting in the city center. The area, known for its Japanese gardens, provides a serene escape from the bustling Tokyo life. Opened in 1992, the hotel features thoughtful architecture by Kanko kikaku Sekkeisha, blending tradition with modernity. What sets this hotel apart is its relaxing atmosphere and high-quality service. Guests particularly enjoy the Japanese garden, a tranquil space for rejuvenation. Hotel Chinzan-so attracts a diverse clientele, from couples seeking romance to business travelers looking for an inspiring environment. The zen spirit of the hotel fosters a unique experience. Before visiting, it's advisable to check the availability of services, especially during peak seasons. The hotel suits both short and long stays. Families will find suitable activities, while couples can enjoy an intimate ambiance. _My tip from the Concierge:_ consider booking a guided tour of the garden to fully appreciate its beauty and history.

Why choose Hotel Chinzan-so?

Hotel Chinzan-so is an exceptional address in Tokyo, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Japanese garden in the heart of Tokyo
  • A Four Seasons address
  • Peaceful setting in the city
  • Architecture blending tradition and modernity

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

10 on-site dining venues.

  • Il Teatro

    Restaurant

    Highlights

    • Italian regional cuisine
    • offers all the authentic aromas and flavors of Italian regional cuisine using specially selected seasonal ingredients.
    Practical information

    The concierge’s wordAt Il Teatro, you’ll find regional Italian cuisine shaped by carefully selected seasonal ingredients, for authentic flavors with no unnecessary fuss.

  • The Bistro

    Restaurant

    Highlights

    • serves light meals and reasonably priced wines, as well as more elegant course meals.
    Practical information

    The concierge’s wordAt The Bistro, you can just as easily stop for a light meal with a reasonably priced wine or opt for a more elegant set menu.

  • Le Marquis

    Bar

    Highlights

    • Our quiet and secluded bar offers a tranquil and dignified European-style atmosphere.
    Practical information

    The concierge’s wordFor a drink away from the crowd, head to Le Marquis: its calm, secluded European atmosphere is perfect for a discreet pause.

  • Miyuki

    Restaurant

    Highlights

    • Japanese cuisine
    • experience here all the classics of Japanese cuisine, such as sushi, teppanyaki, tempura, and shabushabu (hot-pot dishes).
    Practical information

    The concierge’s wordFor a true overview of Japanese classics, book Miyuki: sushi, teppanyaki, tempura, and shabushabu are all well worth discovering here.

  • Mokushundo

    Restaurant

    Highlights

    • kaiseki cuisine
    • offers original kaiseki cuisine.
    Practical information

    The concierge’s wordAt Mokushundo, go for the kaiseki cuisine: an ideal table if you’re in the mood for an original take on this tradition.

  • Le Jardin

    Lounge

    Highlights

    • ideal for afternoon refreshments with seasonal scones and selected teas, or for evening cocktails.
    Practical information

    The concierge’s wordFor a chic break, head to Le Jardin: seasonal scones and selected teas in the afternoon, then cocktails in the evening if you linger.

  • Kikusuiro Unakiku

    Restaurant

    Highlights

    • Eel cuisine
    • opened its first Tokyo location at the former Mucha-an site within the garden of Hotel Chinzanso Tokyo.
    Practical information

    The concierge’s wordIf you like eel, book Kikusuiro Unakiku: its first Tokyo address has settled in the gardens of Hotel Chinzanso Tokyo.

  • Afternoon Tea

    Tea room

    Highlights

    • Original-Scones – ein Favorit seit über drei Jahrzehnten
    Practical information

    The concierge’s wordAt Afternoon Tea, go for the Original Scones, a trusted favorite loved for over three decades.

  • Hotel Chinzanso Tokyo

    Tea room

    Highlights

    • original scones — a firm favorite for more than three decades
    Practical information

    The concierge’s wordFor a break at Hotel Chinzanso Tokyo, go for the original scones, a trusted favorite that has won everyone over for more than three decades.

  • Timeless Tea

    Tea room

    Highlights

    • original scones — a firm favorite for more than three decades
    Practical information

    The concierge’s wordAt Timeless Tea, slip in for the original scones, a trusted favorite that has won everyone over for more than three decades.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
1992 (Wikidata)
Architect
Kanko kikaku Sekkeisha (Wikidata)

Data collected on 2 June 2026.

Stay policies

Pets

Pets are welcome at no extra charge.

Dogs or cats under 10 kg are welcome to stay.

Location & access

Address: 2-chōme-10-8 Sekiguchi, Bunkyo City, Tokyo 112-8680, Japon

View on the map

Official website

Google listing

Guest reviews

4.4 / 5 · 10,389 reviews

5/5Carolyn Delfino

The rooms are gorgeous and impeccable. The service is stellar and amenities are out of this world. Japanese breakfast at the Miyuki restaurant is an experience you won't want to pass up. The gym and spa facilities are…

5/5Steve Barclay

This is, without question, the most beautiful hotel I have ever stayed in. The gardens are astounding and absolutely magical in the firefly season. The staff were all amazing and kind and attentive. We felt like…

5/5Janet Kettels

We thoroughly enjoyed our stay. First two nights of our vacation and we had gotten in so early, we upgraded to a garden view suite. It was enormous and so much fun to watch the mist and all the goings on in the…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 33 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Sunshine AquariumAquarium

    2.0 km · 3 min by car

    Aquarium located 1972 meters away, featuring a variety of marine species and interactive exhibits.

    Practical information

    The concierge’s wordFor a playful break in Tokyo, Sunshine Aquarium is a good fit if you're in the mood for varied marine species and interactive exhibits.

  • Tokyo Daijingu ShrineTourist attraction

    2.3 km · 4 min by car

    Shinto shrine located 2319 meters away, providing insight into Japanese religious culture.

    Practical information

    The concierge’s wordFor a peaceful break, head to Tokyo Daijingu Shrine: this Shinto shrine offers a lovely glimpse into Japanese religious culture.

  • Tokyo DomeTourist attraction

    2.5 km · 4 min by car

    Stadium located 2460 meters away, hosting various sports events and concerts.

    Practical information

    The concierge’s wordFor a lively break, head to Tokyo Dome if you’re in the mood for a game or a concert during your stay in Tokyo.

  • Yasukuni-jinjaTourist attraction

    2.6 km · 4 min by car

    Shinto shrine located 2.5 kilometers away, a place of worship and remembrance in Japan.

    Practical information

    The concierge’s wordFor a calm, contemplative break, Yasukuni-jinja offers a place of worship and remembrance, ideal if you want to discover a spiritual side of Tokyo.

  • Shinjuku Golden GaiTourist attraction

    2.7 km · 5 min by car

    Shinjuku Golden Gai, a famous network of alleys known for its bars and restaurants, is a tourist attraction to explore.

    Practical information

    The concierge’s wordFor a lively break in Tokyo, head into the lanes of Shinjuku Golden Gai, known for their bars and restaurants.

  • Godzilla HeadTourist attraction

    2.8 km · 5 min by car

    Godzilla Head, an iconic tourist attraction, is a place to visit for fans of cinema and pop culture.

    Practical information

    The concierge’s wordIf you like cinema and pop culture, make a stop here for a playful break in the heart of Tokyo.

  • Omoide Yokocho Memory LaneTourist attraction

    3.2 km · 5 min by car

    Omoide Yokocho, a tourist attraction in Tokyo, is a famous alley known for its small traditional restaurants and bars.

    Practical information

    The concierge’s wordFor a more intimate Tokyo moment, slip into this alley in the evening, especially if you like small spots and a traditional atmosphere.

  • KōkyoTourist attraction

    3.8 km · 7 min by car

    Kōkyo, a historic castle, is a tourist site to visit for its Japanese architecture.

    Practical information

    The concierge’s wordFor a cultural break in Tokyo, Kōkyo offers a lovely glimpse of Japanese architecture through a historic castle.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Shinjuku Gyoen ParkGarden

    3.3 km · 6 min by car

    Shinjuku Gyoen Park, a landscaped garden providing a space for relaxation and walking.

    Practical information

    The concierge’s wordFor a calm break in Tokyo, Shinjuku Gyoen Park is well suited to a stroll or a relaxing moment in a landscaped garden.

  • Parc d'UenoPark

    4.3 km · 7 min by car

    Ueno Park, a green space suitable for relaxation and walks.

    Practical information

    The concierge’s wordFor a quiet break in Tokyo, Ueno Park is well suited to a stroll or a relaxing moment.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Sunshine cityShopping mall

    2.0 km · 3 min by car

    Shopping mall in Tokyo, featuring a variety of shops and restaurants.

Places to visit nearby

The sights, landmarks and walks I recommend around Hotel Chinzan-so — each place has its own detailed guide.

Around the hotel

Our full Tokyo guide

Tokyo pairs imperial gravity with hyper-modern urban precision.

Read the Tokyo guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Does the hotel have parking?

    The hotel offers private parking on site for up to 400 cars. Parking is chargeable and discounts are available for guests using the hotel's services.

  • What time is check-in and check-out?

    Check-in is set for 15:00 and check-out for 12:00. Late check-out conditions may depend on availability.

  • Can I check in early?

    Early check-in is not guaranteed. Please contact the concierge to confirm the arrangements for the day.

  • Can I arrive at the hotel after midnight?

    The hotel accepts late arrivals, but it is advisable to indicate the estimated arrival time. Exact arrangements depend on the reservation and availability on the day.

  • Can a late check-out be requested?

    Late check-out depends on room availability and may incur an additional charge. Please contact the concierge to confirm the arrangements for the day.

Location & Access

  • Where is Hotel Chinzan-so located in Tokyo?

    The hotel is located in Sekiguchi, in the Bunkyo district of Tokyo. The main access is from Waseda and Edogawabashi stations, with buses and shuttles available depending on the route.

  • How to get to Hotel Chinzan-so from Waseda station?

    From Waseda station, the hotel is about a 20-minute walk via the Tozai line and approximately 14 minutes via the Tokyo Sakura Tram. A shuttle also serves the West exit of Ikebukuro on certain days.

  • Is there a shuttle from Ikebukuro station?

    A shuttle operates between the hotel and stop number 7 outside the West exit of JR Ikebukuro station on weekends and public holidays. Timings should be confirmed on the day.

  • What is the distance between the hotel and the airport?

    The nearest airport mentioned for this hotel is Haneda, approximately 11.7 miles, or about 19 km. Narita is further away, and the hotel also offers an airport shuttle.

  • Are airport transfers offered?

    Transfers between the hotel and Narita and Haneda airports are offered. Timings and conditions should be confirmed with the establishment.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Rooms feature free Wi-Fi according to published booking information. The connection is included in the stay.

  • How many rooms does the establishment have?

    The hotel has approximately 260 to 265 rooms according to booking sources. The establishment also includes several buildings and reception areas.

  • Are there non-smoking rooms?

    Non-smoking rooms are offered. Some smoking areas are designated within the establishment.

  • Can an extra bed be requested?

    Extra beds are available in limited quantities. For a 3rd adult, an additional charge of 11,000 yen plus service is indicated, while some children may stay free depending on their age.

  • What amenities are found in the rooms?

    The hotel features an in-room safe and daily housekeeping services. Laundry service is also reported by several booking platforms.

Included Services

  • What type of breakfast is offered?

    Breakfast is offered on-site. The exact type of meal plan may vary depending on the outlet or rate booked.

  • Is daily housekeeping included?

    Daily housekeeping service is mentioned in the establishment's services. Dry cleaning and laundry services are also available.

  • Is the reception open 24/7?

    A 24/7 reception is indicated by booking platforms. Concierge and luggage services are also mentioned.

  • Does the hotel offer a currency exchange service?

    A currency exchange service is mentioned among the hotel's amenities. Availability may depend on the reception's opening hours.

  • Is room service available?

    Room service is available according to booking sources. Hours and menu may vary.

Dining

  • How many restaurants are there at the hotel?

    The hotel has several on-site restaurants and is often described as an establishment with varied culinary offerings. The styles and hours differ according to each restaurant.

  • Is breakfast included in the rate?

    Breakfast is served on-site, but the exact format depends on the rate and the selected restaurant. Some bookings may include only accommodation.

  • Does the hotel offer halal options?

    Halal options are noted among the dining offerings. The available menus should be confirmed directly with the hotel.

  • Is there a bar in the hotel?

    The hotel features a bar/lounge according to several booking platforms. Opening hours may vary depending on the period.

  • Should restaurants be booked in advance?

    Table reservations are recommended for the most sought-after restaurants in the establishment. Availability varies depending on the day and crowd.

Spa & Wellness

  • What spa treatments are available?

    The spa includes massage treatments, a sauna, and a steam bath according to booking sources. Specific treatments and hours depend on the day.

  • Does the hotel have a pool?

    The indoor pool is mentioned by booking sites. Access and hours may depend on the day's schedule.

  • Is there a gym?

    A fitness room is available on-site. Access may be reserved for staying guests according to the hotel's rules.

  • Can the sauna be used during the stay?

    A sauna is noted among the wellness facilities. Usage conditions should be verified with the hotel.

Activities & Leisure

  • What can be done in the hotel garden?

    The hotel garden is one of its main attractions, featuring vast landscaped areas. It also includes a dog area in certain outdoor zones.

  • Does the hotel have a shop or gift shop?

    Shops and a gift area are mentioned in the services of the establishment. The items offered vary according to the day's stock.

  • Can we organise an event on-site?

    Weddings and events are among the major activities of the establishment, which has numerous banquet rooms. Availability depends on the event calendar.

  • Is the hotel garden worth a visit for a walk?

    The garden and outdoor spaces are a popular activity for walking and photography. Some views overlook the greenery and the city.

Family & Kids

  • Is there a babysitting service?

    Babysitting services are mentioned by several booking platforms. Availability and conditions must be confirmed in advance.

  • Can children stay for free?

    Children aged 6 or under can stay for free in their parents' room if they do not require an extra bed. Other conditions may apply depending on age.

  • Can we add a bed for a child?

    Extra beds can be provided for bookings of 3 adults, subject to availability. Families should inform the hotel at the time of booking.

Pets

  • Is there an outdoor area for dogs?

    The hotel garden has a dog-friendly area in certain zones. Access rules may vary depending on the areas.

  • Are pets allowed at Hotel Chinzan-so?

    Pets are allowed upon request according to booking platforms. Fees may apply and conditions must be confirmed prior to arrival.

  • Do we need to inform the hotel if we are coming with a pet?

    The pet policy depends on the room category and booking conditions. Contact the concierge to confirm the terms for the day.

Accessibility

  • Is the hotel accessible for people with reduced mobility?

    Accessible rooms and facilities are mentioned, as well as an accessible entrance to the garden. The hotel also has wheelchairs available upon request.

  • Are there accessible toilets?

    Accessible toilets for wheelchair users are available according to official information. Some facilities may require prior request.

  • Can we borrow a wheelchair?

    A limited number of wheelchairs are available for free. It is recommended to request one in advance at the reception or concierge.

Billing & Policies

  • What is the hotel's cancellation policy?

    Stay rates are subject to the chosen booking policy. Standard cancellation conditions allow for cancellation without charge before 15:00 the day before arrival.

  • What fees apply in case of late cancellation?

    Cancellation after 15:00 the day before arrival or on the same day incurs a fee equivalent to one night's stay. Non-refundable bookings follow different rules.

  • How much does parking cost at the hotel?

    Parking is paid and charged by the hour, with discounts for staying guests. Exact rates vary depending on the duration and type of stay.

  • Are there any city taxes to pay?

    No specific city tax is indicated in the sources consulted. Contact the concierge to confirm the current terms.

  • Do prices change according to the period?

    Displayed rates vary according to the season, room type, and promotions. The best price depends on your stay dates and the booking channel.

Sustainability

  • Does the hotel communicate about sustainability?

    The establishment highlights its landscaped gardens and several professional maintenance practices. Detailed environmental policies are not specified in the sources consulted.

  • Does the hotel have environmental certification?

    The garden and green spaces are part of the hotel's identity. No clear ecological certification programme is indicated in the sources consulted.

  • What ecological actions are in place?

    The available information does not detail a waste reduction or energy-saving programme. Contact the concierge to confirm the current terms.

The Concierge answers — Hotel Chinzan-so

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from the airport?

    The concierge can organise a private transfer to or from Haneda and Narita airports, subject to availability.

  • Can a chauffeur-driven car be booked for a city outing?

    It is recommended to inquire about the availability of a chauffeur for a door-to-door trip to various districts of Tokyo.

  • Is it possible to book a taxi in advance?

    The concierge can assist in booking a taxi at the desired time for an early morning or late evening departure.

  • How to request a shuttle or customised transfer?

    Reservations are made by specifying the desired schedule, destination address, and number of passengers.

  • What is the best way to transport out of the hotel?

    The concierge can clarify transport options to reach a train station, museum, or restaurant depending on the departure time.

Restaurant Reservations

  • Can you book a Michelin-starred restaurant in Tokyo?

    The concierge can request a table at Tokyo's fine dining restaurants based on your preferences and available time slots.

  • How to book a private dinner or an omakase counter?

    It is recommended to specify the desired cuisine, time, number of guests, and any allergies.

  • Can a table with a nice view be arranged for dinner?

    The concierge can request a table with a view, tasting menu, or a more intimate setting depending on the occasion.

  • Should popular restaurants be booked in advance?

    Reservations are often made several days in advance for the most sought-after establishments.

  • Can you request a menu suitable for an allergy or special diet?

    The concierge can check for options suitable for specific diets and notify the restaurant of any allergies.

Spa Bookings

  • Can a duo massage be booked?

    The concierge can check the available slots for a solo or duo treatment and convey your preference.

  • How can a spa treatment be booked during the stay?

    It is recommended to book spa treatments in advance, especially on weekends and during peak periods.

  • What wellness treatments can be requested from the concierge?

    The concierge can indicate the available treatments, the duration of services, and any age or health restrictions.

Excursions & Cultural Visits

  • Can a private cultural tour be arranged?

    The concierge can organise a guided tour of the historical districts, museums, or gardens of Tokyo.

  • How can a half-day excursion be booked?

    It is recommended to specify the desired duration, walking level, and interests before making any reservations.

  • Is it possible to have a private guide in French?

    The concierge can offer a French-speaking or English-speaking guide depending on local availability.

Special Occasions

  • Can a surprise for a birthday be prepared?

    The concierge can coordinate a cake, flowers, or a setup for a birthday or honeymoon.

  • How can a marriage proposal be organised at the hotel?

    It is recommended to inform the hotel in advance for any requests for romantic decoration or private dining.

Shopping & Luxury Services

  • Can you recommend luxury shopping addresses?

    The concierge can direct guests to luxury boutiques, department stores, and specialised artisans in Tokyo.

  • Can purchases be delivered directly to the hotel?

    The concierge can assist in arranging gift wrapping, in-room delivery, or shipping to home.

Family Activities

  • What family activities can you recommend nearby?

    The concierge can suggest child-friendly outings, such as aquariums, interactive museums, or parks.

  • Can you help organise an outing with young children?

    It is recommended to request options suitable for the children's ages, the desired pace, and the weather of the day.

Personalized Experiences

  • Can you create a personalised itinerary for our stay?

    The concierge can design a tailored programme combining gastronomy, culture, relaxation, and private transport.

  • Is it possible to organise an exclusive off-the-beaten-path experience?

    Special requests are more easily arranged with a few days' notice, especially for rare or private experiences.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

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