Alila Mayakoba
Alila Mayakoba is located in Playa del Carmen, Mexico. This 5★ hotel under the Park Hyatt brand offers an exceptional natural setting. It is close to the beach and local attractions. The property integrates seamlessly into its environment, creating a relaxing and welcoming atmos…
How do I book Alila Mayakoba through MyConciergeHotel?
MyConciergeHotel is the IATA-accredited agency partnered with this hotel in Playa del Carmen. Our rate is the Amadeus GDS net rate — no agency markup, 10-minute price lock, secure payment through Amadeus Payments (PCI-DSS, 3-D Secure), non-affiliated price comparator and MyConciergeHotel loyalty benefits applied from the first night. Updated 19 May 2026.
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About
Alila Mayakoba is located in Playa del Carmen, Mexico. This 5★ hotel under the Park Hyatt brand offers an exceptional natural setting. It is close to the beach and local attractions. The property integrates seamlessly into its environment, creating a relaxing and welcoming atmosphere.
What sets this hotel apart is its commitment to wellness and sustainability. Guests appreciate the peaceful ambiance and personalized services. Alila Mayakoba positions itself as an ideal spot for relaxation or romantic getaways. Modern facilities and the natural setting make it a preferred choice.
Before you go, know that the hotel is well-suited for couples and travelers seeking tranquility. The dry season, from November to April, is perfect for enjoying beaches and outdoor activities. Be sure to book your activities in advance, especially during peak season.
_My tip from the Concierge: book your spa treatments upon arrival, as slots fill up quickly during busy periods._
Highlights
Highlights coming soon.
Services & amenities
Detailed services coming soon.
Rooms & suites
Room catalog coming soon.
Frequently asked questions
Before your stay
Is there an airport transfer service?
Yes, Alila Mayakoba offers an airport transfer service. Please contact the concierge to confirm the arrangements for the day.
Does the hotel offer parking?
Yes, Alila Mayakoba has parking available for its guests. Fees may apply, so it is advisable to check with the concierge.
Is breakfast included in the rate?
The terms regarding breakfast may vary. Please contact the concierge for specific information regarding your booking.
Does the hotel allow pets?
Alila Mayakoba has specific policies regarding pets. It is recommended to contact the concierge for more details.
Is there a pool at the hotel?
Yes, Alila Mayakoba has a pool. For more information on hours and facilities, please contact the concierge.
What are the cancellation options?
Cancellation options may vary depending on the type of booking. Please contact the concierge for specific policies.
Are there family-friendly facilities?
Alila Mayakoba offers various family-friendly facilities. For detailed information, please contact the concierge.
Does the hotel offer Wi-Fi access?
Yes, Alila Mayakoba offers free Wi-Fi access throughout the property. For more details, please contact the concierge.
Are there services for persons with reduced mobility?
Alila Mayakoba strives to be accessible for persons with reduced mobility. For specific information on available services, please contact the concierge.
What is the distance from the hotel to the nearest train station?
The distance to the nearest train station may vary. Please contact the concierge for precise location information.
Are there any occupancy taxes to consider?
Occupancy taxes may apply during your stay at Alila Mayakoba. It is advisable to check with the concierge for details.
Can I check in early?
Early check-in may be possible depending on availability. Please contact the concierge to confirm the arrangements for the day.
Why book with MyConciergeHotel?
IATA-accredited agency
GDS net rates negotiated directly, no intermediary, no markup.
APST financial guarantee
Your payments are protected by the Association Professionnelle de Solidarité du Tourisme.
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Advisors 7 days a week
A French-speaking team replies to your enquiries by email within 24 business hours.