Skip to main content
MC

The gallery

Hotel gallery

10 photos

5★ · Lech

Walch's Rote Wand Gourmet Hotel

Zug 5, 6764 Lech, Autriche, Lech

4.54.5/5647 reviews · Google rating
  • Chef's Table awarded 2 Michelin stars
  • Chef's Table led by Julian Stieger
  • Rote Wand Stuben with cuisine rooted in the Arlberg
  • 85% of produce sourced from the region

Hotel 5-star in Lech, in the heart of Lech, featuring Michelin-recognised dining, a gourmet focus and an Arlberg mountain setting.

Where is Walch's Rote Wand Gourmet Hotel in Lech?

The hotel is at Zug 5, in the village of Lech, Austria.

The address sits in a quieter part of the resort, well suited to a stay built around dining and the local pace.

What does Walch's Rote Wand Gourmet Hotel offer for a food-led stay?

The house is structured around several dining venues, including the Rote Wand Chef's Table, awarded 2 Michelin stars.

Rote Wand Stuben offers a more regional approach, rooted in the Arlberg and built around mostly local produce.

How do you book the Rote Wand Chef's Table during a stay at the hotel?

The Chef's Table uses direct booking, separate from the hotel reservation.

It is best to secure that dinner first, then arrange the rest of the stay with the concierge.

A word from the Concierge

Walch's Rote Wand Gourmet Hotel through the Concierge's eyes

One comes here for a rare experience: a mountain hotel where the focal point is the dining table. In Lech, at Zug 5, Walch's Rote Wand Gourmet Hotel embraces this philosophy wholeheartedly. The Michelin Guide awards the Rote Wand Chef's Table with 2 stars, under the leadership of Julian Stieger. This is not merely a superficial detail; the entire organisation of the establishment aligns with this level of excellence. Michelin even specifies that the Chef's Table manages its reservations directly. Keep this in mind before booking your dates. Meanwhile, Rote Wand Stuben offers a more grounded interpretation of the venue. The guide notes that 85 percent of the ingredients come from the region. In the Arlberg, this figure speaks volumes beyond mere words; it reflects sourcing, seasonality, and local rhythm. Perhaps the most telling signature dish is the Blutwurstbrot, served with apple compote, black pudding, and truffle shavings added at the table. It evokes the great Alpine traditions, yet filtered through a lens of almost contemporary precision. If you choose this address, do so for the exact tension between Austrian roots and gastronomic ambition.

Why choose Walch's Rote Wand Gourmet Hotel?

Walch's Rote Wand Gourmet Hotel is an exceptional address in Lech, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Chef's Table awarded 2 Michelin stars
  • Chef's Table led by Julian Stieger
  • Rote Wand Stuben with cuisine rooted in the Arlberg
  • 85% of produce sourced from the region
  • At Zug 5 in the village of Lech

Rooms & suites

The hotel at a glance

Services & amenities

Dining

3
  • Michelin-starred restaurant
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

5 on-site dining venues, including 2 Michelin stars.

  • Rote Wand Chef's Table

    2 Michelin stars

    Restaurant

    Chef: Julian Stieger
    Chef: Julian Stieger

    Highlights

    • Modern Cuisine, Creative
    • Blutwurstbrot is a fine-crumbed, moist bread topped with an apple and black pudding compote that is at once fruity and delicately spiced, and sprinkled with truffle shavings at your table.
    Practical information

    The concierge’s wordIf you book Julian Stieger’s Chef’s Table, make sure to save a proper moment for the Blutwurstbrot, finished at the table with truffle shavings.

  • Rote Wand Stuben

    Restaurant

    Chef: Manuel Hofmarcher
    Chef: Manuel Hofmarcher

    Highlights

    • österreichische Klassiker
    • luftig souffliertes Wiener Schnitzel
    Practical information

    The concierge’s wordAt Rote Wand Stuben, go for Manuel Hofmarcher’s Austrian classics, especially the airy souffléed Wiener Schnitzel.

  • Friends and Fools Lounge

    Lounge

  • Rote Wand Bar & Lounge

    Bar

  • restaurant

    Restaurant

    Highlights

    • Austrian
    • dinners are of Michelin-star quality
    Practical information

    The concierge’s wordFor dinner, book this Austrian table: the cooking clearly plays in Michelin-star territory.

In the press

Awards & recognitions

Official distinctions and recognitions awarded to this property.

  • 2 MICHELIN Stars — Rote Wand Chef's Table
    Guide MICHELIN
    View source

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 11:00

Cancellation

Cancellable with Fee

Pets

Pets are welcome (38 € fee).

Dogs are allowed at EUR 38 per dog per day excluding pet food plus a final cleaning fee of EUR 100.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Zug 5, 6764 Lech, Autriche

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 647 reviews

2/5Aysa Voet

We stayed at this hotel from April 2–5. The main reason we chose this property was its strong marketing around “Michelin gastronomy.” Unfortunately, this turned out to be highly misleading. Nowhere during the booking…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 3 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Expositurkirche hl. SebastianChurch

    on site · 1 min walk

    Religious building just a minute's walk away, providing a space for reflection and contemplation.

    Practical information

    The concierge’s wordA 1-minute walk away, Expositurkirche hl. Sebastian offers a quiet pause for reflection and contemplation, ideal for catching your breath between moments of the day.

  • KUNSTRAUM ZUGArt gallery

    428 m · 5 min walk

    Art gallery a five-minute walk away, showcasing contemporary works and temporary exhibitions.

    Practical information

    The concierge’s wordA 5-minute walk away, KUNSTRAUM ZUG offers a contemporary break that’s ideal in the late afternoon, especially if you enjoy temporary exhibitions.

  • Zuger SägeHistoric landmark

    1.8 km · 3 min by car

    Historical site located a eighteen-minute walk away, representing a testament to local heritage.

    Practical information

    The concierge’s wordFor a heritage-focused break in Lech, head to Zuger Säge: this historic site offers a lovely glimpse into local history.

  • Gipslöcher LechTourist attraction

    2.0 km · 3 min by car

    Gipslöcher Lech, a tourist site located 2025 meters away, offering an exploration of the surrounding nature.

    Practical information

    The concierge’s wordFor a nature break in Lech, Gipslöcher Lech is well suited to a daytime outing, especially if you feel like gaining a little altitude.

  • TannbergmarktTourist attraction

    2.6 km · 4 min by car

    Tannbergmarkt, a tourist attraction located 2,596 meters away, provides an authentic local experience.

    Practical information

    The concierge’s wordFor a local interlude in Lech, Tannbergmarkt suits a daytime stop if you're after an authentic atmosphere at altitude.

  • HILDEGARD KAPELLEChurch

    2.7 km · 5 min by car

    Religious building located 2730 meters away, providing a peaceful setting for contemplation.

    Practical information

    The concierge’s wordIf you're after a peaceful pause, Hildegard Kapelle offers a contemplative setting, ideal for a quiet moment.

  • Alte Kirche St. NikolausChurch

    2.7 km · 5 min by car

    Religious building located 2,744 meters away, providing insight into local architecture.

    Practical information

    The concierge’s wordFor a peaceful break, head to Alte Kirche St. Nikolaus: its local architecture is especially enjoyable to take in on a clear day.

  • Wegkapelle hl. Martin (Zug)Church

    2.9 km · 5 min by car

    Religious building located 2878 meters away, providing insight into local architecture.

    Practical information

    The concierge’s wordFor a peaceful break, head up to this chapel and enjoy a glimpse of local architecture in a high-altitude setting.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Lech WildbeobachtungPark

    1.7 km · 3 min by car

    Wildlife refuge 1.7 km away, providing a natural space to observe local wildlife.

    Practical information

    The concierge’s wordFor a nature break in Lech, this wildlife refuge suits a quiet walk if you feel like spotting local wildlife.

  • SpeicherseePark

    1.9 km · 3 min by car

    Wildlife refuge located 1916 meters away, ideal for observing local fauna in a peaceful setting.

    Practical information

    The concierge’s wordFor a peaceful high-altitude break, head to Speichersee: the setting is ideal for spotting local wildlife.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Can I check in early?

    Check-in is at 16:00 according to the basic information from Design Hotels. Early check-in may be offered for an additional fee, subject to availability.

  • What time do I need to check out on the day of departure?

    Standard check-out is set at 11:00 according to Design Hotels and Booking.com. Marriott states 12:00 on its page, so the timing may vary depending on the reservation.

  • Can a late check-out be requested?

    Late check-out may be offered subject to availability and may incur charges. Please contact the concierge to confirm the arrangements for the day.

  • What time can I check in to the hotel?

    Standard check-in is at 16:00 according to Design Hotels, with the possibility of early arrival for an additional fee and subject to availability. Contact the concierge to confirm the terms for the day.

  • What is the latest time to check out of the room?

    The hotel accepts departures at 11:00 according to Design Hotels and Booking.com. Marriott shows 12:00 on its page, so the final time depends on the booking and the channel used.

  • Can we arrive earlier than the official check-in time?

    An early arrival may be offered, but it depends on availability and may incur a charge. Contact the concierge to confirm the arrangements for the day.

Location & Access

  • Where exactly is the hotel located in Lech?

    The hotel is located at Zug 5, 6764 Lech am Arlberg, in the Zug district, a few minutes from the village centre. The address is listed on Austria.info and the Michelin page.

  • Is the hotel close to the centre of Lech?

    The property is approximately 1.7 miles from the centre of Lech am Arlberg according to Booking.com. Austria.info places it in Zug, a district of Lech close to the village centre.

  • Is the hotel well located for skiing in Lech?

    The hotel is in the Lech am Arlberg ski resort, on the site of the Lech river and in the heart of the Arlberg. The area is described as a large ski and mountain domain.

  • In which area of Lech is Walch's Rote Wand Gourmet Hotel located?

    The hotel is located at Zug 5, 6764 Lech am Arlberg, in the Zug area, a few minutes from the centre of Lech. Austria.info and Michelin confirm this location.

  • Is the hotel far from the ski lifts and the village centre?

    The hotel is approximately 1.7 miles from the centre of Lech am Arlberg according to Booking.com. The exact journey depends on the mode of transport and traffic conditions.

  • Is it a good starting point for hiking and skiing?

    The area is directly oriented towards mountains and skiing, with convenient access to activities in the Arlberg. The sources do not provide a precise distance to the lifts in all the offers consulted.

Rooms & Amenities

  • How many rooms does the hotel have?

    The hotel has 60 rooms according to Design Hotels, while Michelin mentions 50 rooms. The exact number varies depending on the booking source and room category.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available for free according to Design Hotels. Marriott also mentions free Wi-Fi for Marriott Bonvoy members.

  • Does the hotel have elevators and accessibility features in the rooms?

    The property has an elevator and is indicated as wheelchair accessible in the Design Hotels listing. Marriott also specifies accessible rooms and spaces available upon request.

  • What are the main amenities in the rooms?

    The rooms feature free Wi-Fi and the establishment offers paid laundry services. The specific amenities vary according to the booked category.

  • Are there rooms adapted for specific needs?

    Accessible rooms are available according to Marriott, with detailed information available upon request. The hotel also mentions wide access and an accessible restaurant.

  • Is there a lift in the establishment?

    The hotel has a lift according to Design Hotels. The main areas are designed for comfortable access, including for guests with reduced mobility.

Included Services

  • What type of breakfast is offered?

    Breakfast is offered on-site, and customer reviews highlight a well-regarded buffet. Booking and Tripadvisor confirm the availability of breakfast service.

  • Does the hotel have parking?

    Yes, a private parking is offered on site. Design Hotels indicates a secure parking for an additional fee, and Marriott specifies a daily rate depending on the season.

  • Are airport transfers offered?

    Yes, a shuttle is mentioned by Design Hotels, with a paid service. However, Marriott specifies that the hotel does not provide shuttle service for certain connections, so the exact request needs to be confirmed.

  • Is breakfast included in the stay?

    Breakfast service is reported in reviews and booking sheets. Customer comments mention a generous and quality buffet.

  • Is Wi-Fi free throughout the hotel?

    Wi-Fi is advertised as free by Design Hotels. Marriott also confirms free Wi-Fi for certain booking profiles.

  • Does the hotel offer an internal or local shuttle?

    The shuttle service is mentioned by Design Hotels as available for a fee. However, Marriott specifies that no shuttle is provided for certain routes, so the requested journey should be checked.

Dining

  • How many restaurants does the hotel have on site?

    The main restaurant is the Chef’s Table, and Marriott reports three restaurants on the property. Tripadvisor also describes a very developed gastronomic offering.

  • Is the hotel restaurant gourmet?

    The Chef’s Table is at the heart of the culinary offering, and Design Hotels presents it as distinguished by two Michelin stars. The hotel is particularly known for its gastronomy.

  • Can you eat at the hotel all day?

    Yes, a dining service is offered on site with a strong gastronomic orientation. Reviews mention a quality breakfast and highly appreciated cuisine.

  • What meals can be taken at the hotel besides breakfast?

    The hotel offers a culinary experience focused on gastronomy with the Chef’s Table and other dining options according to Marriott. Reviews highlight a highly crafted cuisine.

  • Is the restaurant renowned or awarded?

    The Chef’s Table is presented as the culinary signature of the establishment and has received Michelin recognition in the Design Hotels listing. Meals are oriented towards haute cuisine.

  • How to inform the hotel in case of food allergies?

    Food allergies must be reported before arrival or at the time of booking. The concierge can relay special requests to the restaurant.

Spa & Wellness

  • What is the size of the hotel spa?

    The hotel has a spa of 1,500 m² according to Design Hotels. The area includes several saunas as well as indoor and outdoor pools.

  • Does the hotel have a pool?

    Yes, an indoor pool and an outdoor pool are indicated by Design Hotels and Marriott. Booking also confirms the presence of a pool.

  • Is there a sauna or steam room in the hotel?

    The spa includes several saunas according to the Design Hotels listing. Marriott also classifies the establishment among hotels with a spa and fitness centre.

  • What wellness facilities are available?

    The 1,500 m² spa includes saunas and indoor and outdoor pools according to Design Hotels. Marriott adds an on-site fitness centre.

  • Is the pool open all year round?

    The pool is confirmed by Booking, Marriott, and Design Hotels. Reviews mention it is appreciated for use after skiing by families and couples.

  • Can wellness treatments be booked during the stay?

    Wellness treatments are offered through the hotel’s spa according to the booking listings. Availability varies depending on the season and reserved slots.

Activities & Leisure

  • What activities can be done on site or nearby?

    The hotel offers skiing activities and bike rentals according to Marriott. Booking also mentions a golf course less than 2 miles away and wellness facilities.

  • Is the hotel suitable for ski and mountain stays?

    The hotel is located in Lech am Arlberg, a renowned alpine destination for skiing and summer hiking. The establishment's sources highlight mountain and outdoor activities.

  • Is there a gym at the hotel?

    Yes, a gym is mentioned by Marriott. Booking also lists a fitness centre among the available services.

  • What leisure activities are offered by the hotel?

    The hotel offers mountain activities, skiing, bicycles, and outings around Lech. Marriott and the official pages highlight alpine leisure activities.

  • Can one come to the hotel in summer for nature activities?

    The Lech am Arlberg area is renowned for skiing in winter and hiking in summer. The hotel serves as a base for seasonal activities in the Arlberg.

  • Is there a golf course or sports activities nearby?

    A golf course is located less than 2 miles away according to Booking.com. Exact availability depends on the season and local conditions.

Family & Kids

  • Is the hotel suitable for families with children?

    The hotel is indicated as family-friendly by Design Hotels. Michelin reviews mention children enjoying the indoor and outdoor pools after skiing.

  • Do you offer rooms for family stays?

    The establishment is indicated as 'children friendly' on Design Hotels. Leisure facilities such as the pool and family rooms support this use.

  • Are there services or facilities for children?

    Customer reviews report successful family stays thanks to the pool area and the hotel's atmosphere. Family services are highlighted by Design Hotels.

  • Is the hotel suitable for a stay with children?

    The hotel indicates a welcome for children and reviews confirm a family-friendly stay. The pool and common areas support this use.

Pets

  • Are pets allowed at Walch's Rote Wand Gourmet Hotel?

    Yes, pets are allowed according to Design Hotels and Marriott. The hotel also presents itself as pet friendly.

  • Are assistance dogs allowed?

    Guide dogs are permitted according to Design Hotels. Marriott also specifies the acceptance of pets and service dogs.

  • Is there an extra charge for bringing a pet?

    Conditions and possible fees may apply according to the booking policy. Contact the concierge to confirm the terms of the day.

Accessibility

  • Is the hotel wheelchair accessible?

    The hotel is indicated as wheelchair accessible by Design Hotels. Marriott also refers to details about accessible rooms and spaces.

  • Do you have rooms suitable for people with reduced mobility?

    Accessible rooms are mentioned by Marriott. Common areas and certain accesses are reported as suitable, but the exact configuration depends on the reserved room.

  • Are the common areas suitable for people with reduced mobility?

    The establishment mentions a wide entrance and an accessible route to the restaurant according to Design Hotels. Specific needs should be confirmed before arrival.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate booked and the booking platform. Contact the concierge to confirm the terms for the day.

  • Is parking charged?

    Yes, the hotel applies parking fees depending on the season for certain offers. Marriott indicates 22 euros in summer and 30 euros in winter, while Design Hotels mentions an additional charge.

  • Are there any additional charges to expect?

    Payment and conditions vary according to the offer booked. Public pricing information is not sufficient to confirm all additional fees for a given stay.

  • How much does a night at the hotel cost?

    The exact rate depends on the date, room category, and booking channel. The pages consulted do not provide a single price valid throughout the year.

  • Are there any tourist taxes to pay?

    The tourist tax rate is not displayed in the sources consulted. Contact the concierge to confirm the terms for the day.

Sustainability

  • Does the hotel have an environmental approach or a sustainability label?

    The hotel demonstrates sustainability efforts through shared services and modern hotel management, but the sources consulted do not detail a specific ecological certification. Public information remains limited on this point.

  • Do you offer bicycles or more sustainable transport alternatives?

    Soft mobility is not described in detail in the sources consulted. However, the establishment offers free bicycles according to Marriott, which supports local travel.

  • Does the hotel implement energy or water-saving practices?

    Sustainable management of water and energy is not publicly specified in the sources consulted. Exact practices may vary depending on the operating season.

The Concierge answers — Walch's Rote Wand Gourmet Hotel

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from the airport to the hotel?

    The concierge can organise a private transfer from the most convenient airport for Lech am Arlberg according to the arrival schedule.

  • What type of vehicle do you recommend for a transfer with luggage and skis?

    It is recommended to request a vehicle suitable for the number of passengers, luggage, and ski equipment before booking.

  • Can a last-minute transfer be booked?

    Reservations are generally made in advance to secure an available driver during peak times.

  • Is it possible to arrange a late arrival with a driver?

    The concierge can coordinate a late arrival outside standard hours if the transport provider agrees.

Restaurant Reservations

  • Can you book a table at the hotel restaurant?

    The concierge can attempt to reserve a table at the Chef’s Table or the hotel restaurant depending on the day's availability.

  • How can dietary restrictions for dinner be communicated?

    It is recommended to specify your allergies, dietary preferences, and the occasion to celebrate when making the request.

  • Is it possible to book a tasting menu in advance?

    Reservations are made in advance, especially for limited-capacity gastronomic experiences.

  • Can a later dinner slot than the usual time be obtained?

    The concierge can check the available slots for a late dinner or specific service.

Spa Bookings

  • Can you book a massage or treatment at the spa?

    The concierge can book spa treatments according to availability and the desired duration.

  • Should the spa be booked before my stay?

    It is recommended to book wellness slots in advance during peak demand periods.

  • Can multiple treatments and facilities be combined in a single reservation?

    The concierge can organise a relaxation package taking into account your preferences between sauna, pool and treatments.

Excursions & Cultural Visits

  • What excursions can you organise around Lech?

    The concierge can suggest excursions around Lech, depending on the season and weather conditions.

  • Can you organise a guided hike suitable for my level?

    It is recommended to request a guided mountain outing if you wish for an itinerary suited to your level.

  • Is it possible to book a local guided tour?

    The concierge can arrange cultural tours or alpine activities with a local provider.

Special Occasions

  • Can you organise a birthday surprise?

    The concierge can prepare a personalised gesture for a birthday, honeymoon or special request.

  • Can you prepare a romantic decoration in the room?

    It is recommended to specify the desired setting, number of people, and budget to tailor the arrangement.

  • Is it possible to organise a private dinner for a special occasion?

    The concierge can coordinate a private moment with catering, flowers or champagne depending on availability.

Shopping & Luxury Services

  • Can you recommend luxury shops near the hotel?

    The concierge can direct you to local boutiques or high-end services in Lech and the surrounding area.

  • Can you help find a high-end gift to give?

    It is recommended to request assistance for purchasing gifts, technical clothing or ski accessories.

Family Activities

  • What family activities do you recommend around the hotel?

    The concierge can suggest activities suitable for families depending on the children's ages and the season.

  • Can you organise an easy outing for children?

    It is recommended to specify the age of the children to receive suggestions that meet their needs.

Personalized Experiences

  • Can you create a tailor-made stay according to our wishes?

    The concierge can create a customised programme combining gastronomy, wellness, and mountain activities.

  • Can exclusive experiences be booked before arrival?

    Reservations are made as early as possible to ensure the best availability for highly sought-after experiences.

  • Can you personalise a stay programme for couples or families?

    The concierge can adapt suggestions according to the season, fitness level, and interests of the stay.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits