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5★ · Thessalonique

The Excelsior Hotel

Komninon 10, Thessaloniki 546 24, Grèce, Thessalonique

4.74.7/5956 reviews · Google rating
  • In the heart of Thessaloniki
  • Easy access to the main sights
  • Member of Small Luxury Hotels of the World
  • Intimate, welcoming atmosphere

Hotel 5-star in Thessalonique, in the heart of Thessalonique, featuring personalised service, Small Luxury Hotels membership and urban setting.

Is The Excelsior Hotel in Thessaloniki a 5-star hotel?

Yes. The Excelsior Hotel is a 5-star property in the heart of Thessaloniki.

It suits an urban stay with attentive service, a 24-hour front desk and concierge support at any time.

What does The Excelsior Hotel in Thessaloniki offer during a stay?

The hotel focuses on an intimate atmosphere, well-appointed rooms and elegant shared spaces.

On site, you will find a restaurant, a bar, breakfast service, plus practical touches such as luggage storage and turndown service.

Is The Excelsior Hotel well located for exploring Thessaloniki on foot?

Yes. The hotel is centrally located and makes several sights easy to reach on foot.

Aristotelous Square is 2 minutes away, Hagia Sophia 7 minutes, and the Roman Agora 8 minutes on foot.

A word from the Concierge

The Excelsior Hotel through the Concierge's eyes

The Excelsior Hotel is located in the heart of Thessaloniki, Greece. This 5★ hotel combines elegance and comfort in an urban setting. Close to major attractions, it offers easy access to local culture. As a member of Small Luxury Hotels of the World, it stands out for its attentive service and refined atmosphere. Travelers appreciate the blend of modernity and tradition that characterizes this establishment.

What distinguishes the Excelsior Hotel is its intimate and warm atmosphere. The hotel features elegant common areas and well-appointed rooms. Guests benefit from personalized service, with staff attentive to details. The establishment attracts a diverse clientele, ranging from couples seeking romance to business travelers.

Before you go, know that the Excelsior Hotel is ideal for a relaxing or professional stay. The city offers rich history and a vibrant nightlife. Be sure to visit historical sites and enjoy local restaurants. The summer season is particularly lively, but spring and autumn provide pleasant weather.

_My tip from the Concierge: book in advance to enjoy the best deals and secure your stay at this popular hotel._

Why choose The Excelsior Hotel?

The Excelsior Hotel is an exceptional address in Thessalonique, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • In the heart of Thessaloniki
  • Easy access to the main sights
  • Member of Small Luxury Hotels of the World
  • Intimate, welcoming atmosphere
  • Blend of modern style and tradition

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Urban breakfast before the city

    Beginning the day at The Excelsior Hotel means allowing for a moment of calm before stepping into Thessaloniki’s energy. This experience focuses on morning comfort, attentive service and the pleasure of taking one’s time before heading towards monuments, shopping streets or the waterfront. It suits travellers who want to set a more considered rhythm from the very first hours of their stay.

    IncontournableIncluded in your stay
  • Tailor-made itinerary with the concierge

    With the support of the 24-hour concierge, guests can shape a day around their interests: Byzantine heritage, seafront walks, notable dining addresses, shopping or an efficiently organised business schedule. The value is not merely practical; it lies in the ability to read the city with nuance and to turn a standard stay into something more personal and more fluid.

    Sur mesureReservation required
  • A city break without logistical friction

    With its 24-hour reception, luggage storage, wake-up service and continuous assistance, The Excelsior Hotel allows guests to enjoy Thessaloniki without wasting time on practical details. This experience is especially well suited to short breaks, late arrivals or early departures, when every hour matters and one wishes to keep a clear mind for discovery.

    Included in your stay
  • Returning to your room at dusk

    After a day spent between visits, meetings and walks, returning to a room prepared by turndown service changes the perception of the stay. This experience highlights one of the most enduring luxuries of urban hospitality: the quality of return. Everything feels simpler, calmer and more ordered, as though the hotel naturally restored the right rhythm to the evening.

    Moment signatureIncluded in your stay
  • Thessaloniki on foot from the hotel

    One of The Excelsior Hotel’s great privileges is the ability to discover the city on foot. From the property, guests can easily reach the main points of interest, alternate between heritage, cafés, shopping and the waterfront, then return to rest before heading out again. Simple in appearance, this experience perfectly captures the value of a central and thoughtfully positioned address.

    Best-sellerIncluded in your stay
  • A business stay with discreet elegance

    For business travellers, The Excelsior Hotel offers a particularly relevant setting: central, fluid, attentive and never excessively formal. With laundry, wake-up service, multilingual staff and round-the-clock reception, the hotel makes it possible to maintain a high level of comfort while remaining fully connected to the city. It is a more agreeable way to experience a professional trip.

    Reservation required

In the press

Distinctions & affiliations

Labels & distinctions
Small Luxury Hotels of the World

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
1973 (Wikidata)

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 14:00
Check-out
Until 12:00

Cancellation

Must cxd at least 24 hr prior tyo arrival or 100 pct charge

Free cancellation up to 24 hours before arrival

Pets

Pets are welcome at no extra charge.

Wi-Fi

Complimentary Wi-Fi in public spaces; in-room access available as a paid option.

Location & access

Address: Komninon 10, Thessaloniki 546 24, Grèce

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 956 reviews

5/5Budmil Budapest

Disclaimer : I did not stay at the Exclesior Thessaloniki hotel (I stayed at the Park Hotel). I only ate breakfast at the Excelsior. The breakfast buffet is delicious and the breakfast room is elegant. For only 18…

5/5Urska Martelanc

Absolutely lovely hotel. Special mention goes to extremely kind and hospitality oriented reception staff. Mrs. Artemis was very kind and helpful, but so were other. Great job of housekeeping department- rooms were…

5/5Will

My family and I stayed here for 10 days during our wedding, and we couldn’t fault a thing. The hospitality was exceptional, warm, genuine, and effortless and the team made everything so easy that we truly felt at…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 8 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Place AristoteHistoric place

    151 m · 2 min walk

    Aristotle Square, a historical place just two minutes' walk away, is a central public space in Thessaloniki, often bustling with events and local activities.

    Practical information

    The concierge’s wordA 2-minute walk away, Aristotelous Square is ideal for catching the local rhythm, especially if you enjoy lively public spaces and local events.

  • Eleftherios Venizelos StatueMonument

    466 m · 6 min walk

    Monument a six-minute walk away, dedicated to an important political figure in Greece.

    Practical information

    The concierge’s wordFor a short break between plans, head to the Eleftherios Venizelos Statue, a 6-minute walk away, and take in a political landmark of Greece.

  • Église Sainte-Sophie de ThessaloniqueChurch

    588 m · 7 min walk

    Saint Sophia Church, a religious building an seven-minute walk away, known for its Byzantine architecture.

    Practical information

    The concierge’s wordA 7-minute walk away, the Church of Hagia Sophia in Thessaloniki makes a peaceful break if you're in the mood for Byzantine architecture between plans.

  • Agora Romaine de ThessaloniqueHistoric landmark

    672 m · 8 min walk

    Historical site an eight-minute walk away, representing the remains of the ancient Roman Agora of Thessaloniki.

    Practical information

    The concierge’s wordFor a break between plans, head to Thessaloniki’s Roman Agora, an 8-minute walk away, and step into the remains of the ancient city.

  • Hagios DemetriosChurch

    869 m · 10 min walk

    Religious building 869 meters away, representing an example of Christian architecture.

    Practical information

    The concierge’s wordFor a peaceful break, head to Hagios Demetrios and discover a fine example of Christian architecture in the heart of Thessaloniki.

  • Arc de GalèreHistoric landmark

    998 m · 12 min walk

    Historical site located 998 meters away, representing a remnant of Roman antiquity.

    Practical information

    The concierge’s wordFor a cultural break, the Arch of Galerius offers a direct glimpse into Roman antiquity as you stroll through Thessaloniki.

  • Tour blancheHistoric landmark

    1.1 km · 13 min walk

    Historical landmark one kilometer away, known for its architecture and significance in the city's history.

    Practical information

    The concierge’s wordFor a cultural break, head to the White Tower: its architecture and role in Thessaloniki’s history add depth to a stroll.

  • RotondeHistoric landmark

    1.1 km · 13 min walk

    Historical landmark located 1,080 meters away, known for its architecture and cultural significance.

    Practical information

    The concierge’s wordFor a cultural break in Thessaloniki, head to the Rotunda if you're in the mood for architecture and a place rich in historical significance.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Marché ModianoMarket

    248 m · 3 min walk

    Market three minutes' walk away, offering a variety of fresh and local products.

  • Kapani MarketMarket

    346 m · 4 min walk

    Market four minutes' walk away, offering a variety of fresh and local products.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at The Excelsior Hotel?

    Check-in is generally possible from mid-afternoon and check-out is by late morning. Please contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in may be granted depending on room availability upon arrival, and may incur additional charges. Please contact the concierge to confirm the arrangements for the day.

  • Is it possible to request a late check-out at The Excelsior Hotel?

    A late check-out may be offered depending on hotel occupancy, sometimes for an additional fee. It is advisable to request this at the reception as early as possible.

  • Is the hotel reception open 24/7 for late arrivals?

    The reception is open 24/7, allowing for late evening or night arrivals, provided the hotel is informed in advance of your expected arrival time.

Location & Access

  • Where is The Excelsior Hotel located in Thessaloniki?

    The hotel is located in the heart of Thessaloniki, just a few steps from Aristotelous Square and the waterfront, in a lively central area.

  • What is the distance between the hotel and the airport?

    The distance between the hotel and Thessaloniki International Airport 'Makedonia' is approximately 16 to 18 kilometres by road, depending on the chosen route.

  • Are airport transfers offered?

    Airport transfers are offered via a car or taxi service arranged by the hotel, upon prior request and for an additional fee.

  • How to get to The Excelsior Hotel from the train station or city centre?

    The hotel is easily accessible by taxi from the airport or train station and is close to bus stops serving the city centre and the waterfront.

  • Does the hotel have parking?

    The hotel does not have private parking on-site but generally works with nearby public or private parking facilities, accessible on foot.

Rooms & Amenities

  • What amenities are found in the rooms at The Excelsior Hotel?

    The rooms are air-conditioned and equipped with quality bedding, flat-screen TV, minibar, safe, and courtesy tray depending on the reserved category.

  • Do the rooms have balconies or terraces?

    Some rooms have a balcony or terrace overlooking the city, depending on the category and orientation. It is advisable to specify this preference when making a reservation.

  • What types of rooms and suites are available at The Excelsior Hotel?

    The hotel offers different types of rooms and suites, generally for one or two people, with the possibility of twin beds or a double bed depending on the request.

  • Are the bathrooms in the rooms modern and well-equipped?

    All rooms are equipped with a private bathroom with a shower or bathtub, hairdryer, and complimentary toiletries.

Included Services

  • Is Wi-Fi available in the hotel?

    High-speed Wi-Fi is available free of charge throughout the hotel, including rooms and common areas.

  • What services are included as standard in the room rate?

    A buffet breakfast is generally included or offered at an additional cost depending on the rate chosen, while daily housekeeping of the rooms is provided during the stay.

  • Does the hotel offer room service?

    Room service is offered at certain times of the day, allowing guests to order drinks and a selection of dishes to their room.

  • Is there a laundry service for guests of The Excelsior Hotel?

    A laundry and dry cleaning service is available upon request, with collection and return of clothing directly to the room.

Dining

  • What type of breakfast is offered?

    A varied Mediterranean and international buffet breakfast is served, featuring local products, hot dishes, and sweet and savoury options.

  • Where and at what times is breakfast served at The Excelsior Hotel?

    Breakfast is served in the hotel restaurant and can sometimes be taken on the terrace or in the room, depending on the day's conditions and services.

  • Does The Excelsior Hotel have a restaurant and bar on site?

    The hotel has a restaurant and a bar, offering cuisine inspired by Mediterranean gastronomy as well as drinks and cocktails.

  • Are vegetarian or gluten-free options available at breakfast?

    Vegetarian options and certain specific requests can be offered at breakfast and in the restaurant, provided the hotel is informed in advance.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The hotel does not have an indoor or outdoor swimming pool.

  • Is there a spa or wellness area within The Excelsior Hotel?

    The hotel does not have a full spa on site but can recommend partner spas nearby for massages and treatments.

  • Can massages or wellness treatments be booked from the hotel?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel have a gym or fitness centre?

    The fitness room is not mentioned as an amenity of the hotel, but partner or nearby facilities may be recommended by the reception.

Activities & Leisure

  • What leisure activities can be done in the immediate vicinity of The Excelsior Hotel?

    The hotel is ideally located for exploring the waterfront promenade, Aristotelous Square, the White Tower, and the many cafes and shops in the centre on foot.

  • Does the hotel provide information or city maps to organise visits?

    The reception can provide maps, advice, and recommendations for cultural visits, museums, and iconic sites in Thessaloniki.

  • Can day trips be booked from the hotel?

    Day trips to the archaeological sites of Vergina, Pella, or the Halkidiki region can be organised through external providers, with the help of the concierge.

  • Are bikes or other leisure equipment available for rent at the hotel?

    Contact the concierge to confirm the arrangements for the day.

Family & Kids

  • Does The Excelsior Hotel provide baby cots or equipment for young children?

    Baby cots can generally be provided free of charge upon request, subject to availability and the category of room booked.

  • Are the rooms at The Excelsior Hotel suitable for a family stay?

    The hotel accepts families, but most rooms are designed for one or two occupants; it may be necessary to book connecting or additional rooms for larger families.

  • Is a babysitting or childcare service available through the hotel?

    Contact the concierge to confirm the arrangements for the day.

  • Are there play areas or activities for children within the hotel?

    The hotel does not have a dedicated play area, but the waterfront and nearby squares offer pleasant spaces for family walks.

Pets

  • Are pets allowed at The Excelsior Hotel?

    Small pets are allowed on request, subject to certain conditions and possibly with additional fees.

  • Are specific facilities provided to accommodate pets?

    The hotel can provide bowls or a small mat for small dogs, but does not offer dedicated pet-sitting services.

  • Do I need to inform the hotel in advance if I am coming with my dog?

    It is advisable to notify the presence of the pet when booking, as the number of rooms accepting pets may be limited and subject to prior agreement.

Accessibility

  • Is The Excelsior Hotel easily accessible for people with reduced mobility?

    The common areas of the hotel are accessible by lift, and the entrance is level or has few steps, making access easier.

  • Are there specially adapted rooms for disabled guests?

    Some rooms are adapted for people with reduced mobility, with specific facilities in the bathroom; it is advisable to specify this when booking.

  • Does the hotel have reserved parking spaces or easy access from the street for wheelchairs?

    Contact the concierge to confirm the arrangements for the day.

  • Are the floors and common areas served by a lift?

    The lifts serve the floors of the rooms, allowing guests to avoid stairs to access most common areas.

Billing & Policies

  • What is the hotel's cancellation policy?

    Rates may be flexible or non-refundable; cancellation conditions vary depending on the offer, period, and booking channel.

  • What payment methods are accepted at The Excelsior Hotel?

    Major credit cards are accepted, and a security deposit may be required upon arrival, either by credit card hold or in cash depending on the case.

  • Are there any additional fees to consider apart from the room rate?

    Additional fees may apply for certain services, such as partner parking, pets, transfer service, or specific requests in the room.

  • Are there any tourist taxes to pay?

    Tourist taxes are in effect in Greece and are generally charged per night and per room, to be paid directly at the hotel during the stay.

Sustainability

  • Does The Excelsior Hotel have a sustainability or eco-friendly policy?

    The hotel implements sustainable practices such as reducing energy consumption, changing linen on request, and limiting single-use plastics, according to local standards and its brand.

  • How does the hotel manage the changing of sheets and towels to save water?

    Towels can be reused by guests to limit daily washing, and more frequent changes are possible upon request, in line with the establishment's environmental initiatives.

  • Are local and seasonal products highlighted at breakfast as part of a sustainable approach?

    Contact the concierge to confirm the day's arrangements.

  • Does the hotel offer actions or recommendations to reduce guests' carbon footprint during their stay?

    Contact the concierge to confirm the day's arrangements.

The Concierge answers — The Excelsior Hotel

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Thessaloniki airport and The Excelsior Hotel?

    The concierge can organise a private transfer by car or van between Thessaloniki airport and the hotel, with personalised welcome according to your flight schedule. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a taxi or a private driver for my trips around the city?

    The concierge can book a reliable taxi or a private driver for trips around the city, including late returns after dinner or night outings.

  • Can the concierge help me organise a trip to Halkidiki or another city in the region?

    The concierge can advise and book train or bus tickets to Halkidiki, Vergina, or other cities in Northern Greece according to your itinerary.

  • Can I rent a car delivered directly to The Excelsior Hotel?

    The concierge can arrange for a car rental with delivery and collection directly at the hotel, with or without GPS and child seat if necessary.

Restaurant Reservations

  • Can you book an authentic Greek tavern near the hotel?

    Reservations are made through the concierge, who can suggest and book typical Greek restaurants in the historic centre, tailored to your preferences and budget.

  • Can the concierge book a gourmet restaurant for a romantic dinner?

    The concierge can recommend gourmet or bistronomic restaurants in Thessaloniki and make the reservation for the evening service.

  • Is it possible to book a restaurant with guaranteed vegetarian or gluten-free options?

    The concierge can select suitable addresses for vegetarian, vegan, or gluten-free diets and confirm with the restaurant the possibility of an adapted menu.

Spa Bookings

  • Can you arrange a massage or treatment at a spa near The Excelsior Hotel?

    The concierge can book a massage or wellness treatment for you at a partner spa located near the hotel, depending on available time slots.

  • Can the concierge book a spa with sauna or hammam in Thessaloniki?

    The concierge can direct you to a spa with hammam, sauna, or jacuzzi and make an appointment directly on your behalf.

  • Can I plan a complete wellness programme for my weekend through the concierge?

    It is recommended to contact the concierge before arrival to organise a complete wellness programme including facials, massages, and possibly hairdressing.

Excursions & Cultural Visits

  • Is it possible to book a private guided tour of Thessaloniki from the hotel?

    The concierge can arrange a private walking tour of the historic centre, including the waterfront promenade, the White Tower, and the main monuments.

  • Can you organise a cultural day trip from The Excelsior Hotel?

    The concierge can organise day trips to Vergina, Pella, or Mount Olympus with a French or English-speaking guide, subject to availability.

  • Can the concierge help me plan visits to the museums of Thessaloniki?

    The concierge can recommend museums, check opening hours, and arrange for skip-the-line tickets when this service is available.

Special Occasions

  • Can you organise a romantic room decoration for a wedding anniversary?

    The concierge can prepare a bouquet of flowers, scatter petals on the bed, and provide a bottle of wine or champagne in the room before your arrival.

  • Is it possible to have a birthday cake prepared and delivered to the hotel?

    The concierge can order a personalised cake from a local bakery and have it delivered at the desired time to the hotel or restaurant.

  • Can the concierge arrange a photographer for a marriage proposal?

    The concierge can coordinate a photo shoot with a professional photographer at the hotel or in central Thessaloniki, with prior reservation.

Shopping & Luxury Services

  • Can you recommend luxury and designer boutiques near The Excelsior Hotel?

    The concierge can recommend designer boutiques, jewellery stores, and concept stores nearby, and assist in organising a personalised shopping itinerary.

  • Is it possible to arrange a personal shopper service for a shopping session?

    The concierge can request certain stores for a personal shopper service or extended opening hours, depending on their conditions.

  • Can the concierge help me find quality tailoring, dry cleaning, or shoemaking services?

    The concierge can direct you to high-end tailors, cobblers, or dry cleaning services and handle the transportation of your items.

Family Activities

  • Can you recommend family activities to do with children from the hotel?

    The concierge can suggest child-friendly activities, such as seaside walks, interactive museums, or playgrounds, and assist with reservations if necessary.

  • Can the concierge book tickets for attractions or children's parks?

    The concierge can assist in booking tickets for local family-friendly attractions, depending on the children's ages.

  • Is it possible to use a babysitting service recommended by the hotel?

    The concierge can direct to partner external babysitting services and check their availability and rates upon request.

Personalized Experiences

  • Can you organise a private wine tasting to discover the wines of the region?

    The concierge can arrange a private tasting of Macedonian wines with a sommelier at a partner wine bar or outdoors, depending on the possibilities.

  • Can the concierge create a customised programme for a discovery weekend in Thessaloniki?

    The concierge can create a tailored itinerary combining local gastronomy, cultural visits, and seaside walks according to your interests.

  • Is it possible to book a Greek cooking class through the hotel concierge?

    The concierge can assist in booking a Greek cooking class or an immersive culinary experience with local partners, subject to availability.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits