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5★ · Goa

Park Hyatt Goa Resort and Spa

P.O, Goa University, Aldeia de Goa, Bambolim, Goa 403206, Inde, Goa

4.64.6/513,576 reviews · Google rating
  • Seafront setting in Goa
  • Architecture inspired by Portuguese villas
  • Spa and spaces dedicated to relaxation
  • Peaceful atmosphere for switching off

Hotel 5-star in Goa, India, in the heart of Goa, featuring a seaside setting, Portuguese villa-inspired architecture and relaxation areas.

Is Park Hyatt Goa Resort and Spa a five-star beachfront hotel in Goa?

Yes, it is a five-star hotel in Goa with a seafront setting.

It suits travellers looking for a peaceful stay, with easy beach access and a resort atmosphere.

What budget should you plan for a stay at Park Hyatt Goa Resort and Spa?

Rates vary depending on season, travel dates and room category.

The simplest option is to check your exact dates or contact the Concierge for a stay-specific estimate.

What is available on site at Park Hyatt Goa Resort and Spa for dining and relaxation?

The hotel offers a spa, massage treatments, yoga classes and restaurant facilities, with a clear wellbeing focus.

For dining, several on-site venues cover Goan, Indian, Italian and international cuisine.

A word from the Concierge

Park Hyatt Goa Resort and Spa through the Concierge's eyes

Park Hyatt Goa Resort and Spa is located in Goa, India, offering an idyllic seaside setting. This 5★ hotel stands out for its peaceful atmosphere and attentive service. The property is ideally situated to explore the natural beauty of the region and enjoy nearby beaches. Guests appreciate its architecture inspired by Portuguese villas, creating a warm and welcoming ambiance.

What sets this hotel apart is its commitment to guest well-being. Park Hyatt Goa receives praise for its spa facilities and relaxation spaces. Guests can expect a luxury experience, with personalized attention and a refined setting. The overall atmosphere encourages relaxation and disconnection, making it a popular choice for romantic getaways or tranquil retreats.

Before you go, know that this hotel suits both couples and families. Activities include water sports and yoga classes. The best time to visit Goa is from November to March, when the weather is pleasant. Be sure to book in advance to secure your stay, especially during peak season.

_My tip from the Concierge: be sure to enjoy the spa for a relaxing experience after a day of exploring the area._

Why choose Park Hyatt Goa Resort and Spa?

Park Hyatt Goa Resort and Spa is an exceptional address in Goa, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Seafront setting in Goa
  • Architecture inspired by Portuguese villas
  • Spa and spaces dedicated to relaxation
  • Peaceful atmosphere for switching off

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

2
  • Spa
  • Yoga classes

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

21
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast overlooking the gardens

    Beginning the day in a Goa resort is often about setting the right rhythm from the first hour. Breakfast taken in a setting open to the gardens or outdoor spaces allows guests to ease into the morning light without haste. It is an ideal moment for fruit, hot drinks and lighter dishes before a day of beach time, yoga or rest.

    IncontournableIncluded in your stay
  • Wellbeing ritual at the spa

    The spa is one of the clearest signatures of Park Hyatt Goa Resort and Spa. Setting aside time for a wellbeing ritual during the stay turns a simple pause into genuine recovery. Depending on preference, this may take the form of a relaxing treatment, extended time in quiet areas, or a restorative interlude designed to release the tensions of travel.

    SignatureReservation required
  • Yoga in Goa’s natural rhythm

    The yoga classes mentioned among the activities offered feel especially natural in Goa. Practising early in the morning or towards the end of the day allows guests to align with the climate, the light and the slower atmosphere of the coast. This experience suits both regular practitioners and travellers who simply wish to introduce a moment of mindful breathing into their stay.

    Reservation required
  • Seafront beach interlude

    The seafront setting is one of the property’s strongest appeals. Taking time for a long walk on the beach, a reading pause facing the horizon, or a late-afternoon moment in the sea air allows guests to reconnect with what Goa offers most simply and most truly: a direct relationship with the sea, the breeze and the light. An experience without artifice, yet an essential one.

    Grand airIncluded in your stay
  • A slow resort day

    Some of the best experiences in Goa consist precisely in not overfilling the day. At Park Hyatt Goa Resort and Spa, an ideal day may unfold through a simple sequence: a late breakfast, time at rest, a swim, a pause at the spa, reading, then an unhurried dinner. This way of inhabiting the hotel fully reveals its peaceful atmosphere and its capacity to offer genuine disconnection.

    DéconnexionIncluded in your stay
  • Water sports in Goa

    For travellers wishing to bring more energy into their stay, the water sports we selected provide an appealing counterpoint to quieter moments. They offer another way to enjoy Goa’s coastline and to vary the sensations of the holiday. Ideally, they are integrated with moderation so that the balance between activity, rest and seaside pleasure is preserved.

    Reservation required

Restaurants & bars

8 on-site dining venues.

  • Casa Sarita

    Restaurant

    Highlights

    • Goan
    • the hotel's signature Goan restaurant
    Practical information

    The concierge’s wordTo taste the local spirit without leaving Park Hyatt Goa, book Casa Sarita, the hotel’s signature Goan restaurant.

  • Village Café

    Restaurant

    Highlights

    • this busy all-day dining restaurant in the heart of the property
    Practical information

    The concierge’s wordAt the heart of Park Hyatt Goa, Village Café is a reliable choice any time of day if you want to stay in step with the resort.

  • Pavilion at the Village Square

    Restaurant

    Highlights

    • Indian and international
    Practical information

    The concierge’s wordIf you want variety without overthinking it, book Pavilion at the Village Square: a reliable choice between Indian and international cuisine.

  • Farol

    Bar

    Highlights

    • stunning views of the Arabian Sea
    Practical information

    The concierge’s wordAt Farol, settle in for a drink with stunning Arabian Sea views—the setting alone is worth the stop.

  • The Royal Afghan

    Restaurant

    Highlights

    • barbeque and grill
    • feast under the stars
    Practical information

    The concierge’s wordFor an easy, spot-on dinner, The Royal Afghan is a lovely choice if you're in the mood for barbecue and grill under the stars.

  • Tempero

    Restaurant

    Chef: Sarita
    Chef: Sarita

    Highlights

    • Goan
    • humble, yet flavourful fish curry served with the local Goan rice
    Practical information

    The concierge’s wordAt Tempero, trust Chef Sarita and order the Goan fish curry, humble yet full of flavour, served with local Goan rice.

  • Ottimo Cucina Italiana

    Restaurant

    Highlights

    • Italian
    • heavenly tiramis
    Practical information

    The concierge’s wordAt Ottimo Cucina Italiana, go when you’re craving Italy, and save room for their heavenly tiramisu.

  • Kebabs & Kurries

    Restaurant

    Highlights

    • Indian
    • Saboot Tandoori Aloo
    Practical information

    The concierge’s wordAt Kebabs & Kurries, go for the Indian cuisine and don’t miss the Saboot Tandoori Aloo.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancellation policy may change by rate plan and dates of stay.

Pets

Pets are not allowed.

Pets are not allowed

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: P.O, Goa University, Aldeia de Goa, Bambolim, Goa 403206, Inde

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 13,576 reviews

4/5Vidushi Goyal

Its a good property, nicely maintained. The rooms were comfortable, spacious and clean. The view from our rooms was not that good even though it has a balcony. Its a big property with rooms clustered in guesthouses. We…

1/5Amit Paralkar

Thirty minutes into my stay at Grand Hyatt Goa, and unfortunately the experience has already started on a disappointing note. A week before arrival, I specifically booked and paid for a Twin Bed Room with a Pool View…

4/5Eti Udeniya

It's a great resort, it's pet friendly which is great! The service Is a bit poor but the staff is accomodating and grounded. The rooms are spacious, the outdoor activities are great for kids, they also have indoor fun…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 2 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Strike Casino By Big DaddyTourist attraction

    on site · 1 min walk

    Casino just a minute's walk away, offering a varied gaming experience in a lively setting.

    Practical information

    The concierge’s wordFor a lively break without going far, Strike Casino By Big Daddy is a 1-minute walk away, ideal in the evening for a change of pace.

  • Bambolim BeachTourist attraction

    203 m · 2 min walk

    Bambolim Beach is a two-minute walk away, providing a pleasant setting to relax and enjoy the sea.

    Practical information

    The concierge’s wordFor an easy break between plans, head to Bambolim Beach, a 2-minute walk away, to unwind by the sea.

  • Holy Cross ShrineChurch

    1.3 km · 15 min walk

    Religious building located 1285 meters away, providing insight into local religious architecture.

    Practical information

    The concierge’s wordFor a peaceful break, head to Holy Cross Shrine: a lovely stop if you want a glimpse of Goa’s local religious architecture.

  • Seashells beachTourist attraction

    1.9 km · 3 min by car

    Seashells beach, a tourist attraction 1.9 km away, featuring a beautiful sandy stretch and coastal scenery.

    Practical information

    The concierge’s wordFor an easy seaside break, head to Seashells beach: a lovely stretch of sand and coastal scenery, ideal for unwinding at the end of the day.

  • Siridao ChapelChurch

    2.6 km · 5 min by car

    Chapel located 2,632 meters away, a religious building to visit for its architecture and peaceful atmosphere.

    Practical information

    The concierge’s wordFor a calm break in Goa, head to Siridao Chapel: its architecture and peaceful atmosphere are best enjoyed outside the busier hours.

  • Santa Cruz ChurchChurch

    2.9 km · 5 min by car

    Religious building located 2867 meters away, providing insight into local architecture.

    Practical information

    The concierge’s wordSanta Cruz Church is a lovely stop if you want to discover a religious building and get a sense of Goa’s local architecture.

  • St Cruz Coconut Tree RoadTourist attraction

    3.0 km · 5 min by car

    St Cruz Coconut Tree Road, a tourist attraction providing a scenic walk in the heart of Goa.

    Practical information

    The concierge’s wordFor a peaceful break in Goa, head to St Cruz Coconut Tree Road for a scenic stroll, best enjoyed at the start or end of the day.

  • Masjid e AqsaMosque

    3.1 km · 5 min by car

    Mosque located three kilometers away, an important place of worship for the Muslim community.

    Practical information

    The concierge’s wordFor a peaceful pause in Goa, Masjid e Aqsa offers a respectful glimpse into a place of worship important to the Muslim community.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Chimbel WaterfallPark

    3.8 km · 7 min by car

    Chimbel Waterfall, a preserved natural area offering a beautiful view of the surrounding nature.

    Practical information

    The concierge’s wordFor a nature break in Goa, Chimbel Waterfall offers a preserved setting and lovely views of the surroundings, ideal when you want to slow down a little.

  • Nagalli Hills Ground (THE ARENA)Park

    4.0 km · 7 min by car

    Nagalli Hills Ground, a park providing green space for outdoor activities.

    Practical information

    The concierge’s wordFor a green break in Goa, Nagalli Hills Ground is a good spot to get some fresh air or move around outdoors.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • What is Park Hyatt Goa now called?

    The former Park Hyatt Goa Resort and Spa has been renamed ITC Grand Goa, a Luxury Collection Resort & Spa, and is now operated by ITC Hotels under the Luxury Collection brand of Marriott International.

  • Is Grand Hyatt Goa a 5 star hotel?

    Grand Hyatt Goa in Bambolim is rated as a 5-star hotel, offering a luxury beachfront resort with restaurants, a spa, pools, and high-end amenities according to international standards.

  • Where is the former Park Hyatt Goa Resort and Spa located in Goa?

    ITC Grand Goa, formerly Park Hyatt Goa, is located on Arossim Beach near Cansaulim, in South Goa, within a vast beachfront estate surrounded by tropical gardens.

  • What is the distance between the hotel and the airport?

    ITC Grand Goa (formerly Park Hyatt Goa) is located approximately 15 minutes by road from Goa International Airport – Dabolim, with the road distance being about 10 to 12 kilometres depending on the route taken.

  • How long does it take to get from the northern beaches of Goa to the ITC Grand Goa (formerly Park Hyatt Goa)?

    The former Park Hyatt Goa Resort & Spa is located near the village of Cansaulim, on Arossim Beach, approximately 30 to 40 minutes' drive from the main tourist beaches in northern Goa such as Baga or Calangute.

  • Is the ITC Grand Goa Resort & Spa well located for visiting the rest of Goa?

    The hotel is located in the south of Goa, which means longer travel times to reach the very lively beaches in the north, but guarantees a quieter and more residential atmosphere in return.

Billing & Policies

  • What happened to Park Hyatt Goa?

    The Park Hyatt Goa resort ceased operations under the Hyatt brand after a long property dispute, and the establishment now operates under the name ITC Grand Goa, a Luxury Collection Resort & Spa, in Cansaulim in South Goa.

  • Who is bigger, Hyatt or Marriott?

    Hyatt Hotels Corporation and Marriott International are two major global hotel groups, with Marriott generally being larger in terms of the number of hotels and rooms compared to Hyatt on an international scale.

  • What is the hotel's cancellation policy?

    Contact the concierge to confirm the terms for the day.

  • Are there any occupancy taxes to pay?

    Contact the concierge to confirm the terms for the day.

  • What is the average price for a night at the ITC Grand Goa Resort & Spa in Goa?

    The rates at ITC Grand Goa, formerly Park Hyatt Goa, vary according to the season and demand, with higher prices during the peak tourist season and festive periods such as Christmas and New Year.

  • Park Hyatt Goa Price

    Park Hyatt Goa offered nights starting from around 9,000 INR in the low season and could reach 17,000 INR or more in the high season, these price levels remaining a historical reference for this category of resort in Goa.

  • What payment methods are accepted at the ITC Grand Goa, formerly Park Hyatt Goa?

    Payments can generally be made by major international credit cards and in Indian Rupees, with the possibility of paying for certain services on-site and adding them to the room bill.

  • Is a security deposit required at check-in at the former Park Hyatt Goa Resort and Spa?

    A security deposit may be requested upon arrival, in cash or by pre-authorisation on a card, to cover additional expenses during the stay.

Rooms & Amenities

  • What is the difference between Hyatt and Park Hyatt?

    Park Hyatt is Hyatt's luxury brand with more intimate, design-focused hotels, while Hyatt Regency and Grand Hyatt target a broader business and leisure clientele with large resorts and conference centres.

  • Is Park Hyatt a 5 star?

    The Park Hyatt brand is positioned as a chain of luxury 5-star hotels and resorts within the Hyatt group, targeting a high-end clientele with personalised services and refined design.

  • Is Wi-Fi available in the hotel?

    Wi-Fi access is available in the rooms and common areas of the resort, with a connection included or charged depending on the chosen plan and policies in effect at the time of stay.

  • What are the rooms like at the ITC Grand Goa Resort & Spa, formerly Park Hyatt Goa?

    The rooms and suites are designed in Goan village-style buildings, featuring a balcony or terrace, spacious bathroom, air conditioning, television, minibar, and safe, with some offering garden or partial sea views.

  • What types of rooms and suites are available at the former Park Hyatt Goa Resort and Spa?

    The resort offers various categories of rooms and suites, some with private pools or garden access, which significantly influence the price per night depending on the season, occupancy, and promotions.

Activities & Leisure

  • Which Hyatt is the best in Goa?

    Among the former Hyatt hotels in Goa, Park Hyatt Goa was often cited as the most prestigious beachfront resort in the chain in the state, located seaside in Cansaulim with extensive landscaped gardens.

  • Does the hotel have a pool?

    A large lagoon-style outdoor pool, with shallow areas and spaces to relax, is one of the central amenities of the ITC Grand Goa Resort & Spa, formerly Park Hyatt Goa.

  • Does the former Park Hyatt Goa have direct access to the beach?

    The ITC Grand Goa Resort & Spa has direct access to Arossim Beach, a relatively quiet and less developed sandy beach, accessible within a few minutes' walk from the heart of the resort.

  • Park Hyatt Goa Resort and Spa hotel reviews

    Customer reviews of the former Park Hyatt Goa are very positive, highlighting the beauty of the gardens, the quality of the beach, the large pool, attentive service, and the quality of the dining, although some mention the distance from the livelier beaches.

  • What is Arossim Beach like in front of the former Park Hyatt Goa Resort & Spa?

    Arossim Beach, in front of ITC Grand Goa, is generally considered clean and calm, with less crowd and nightlife than the northern beaches, making it suitable for relaxing and family stays.

  • What leisure activities are offered directly at the ITC Grand Goa Resort & Spa?

    The resort features a large lagoon-style pool, a fitness centre, tennis courts, and beach access, thus providing a comprehensive range of leisure activities on-site.

  • Can excursions be booked directly from the former Park Hyatt Goa Resort and Spa?

    The resort can organise activities such as tennis, beach sports, garden walks, as well as external excursions to cultural or natural sites in Goa through the concierge service.

Arrival & Departure

  • Does the hotel have parking?

    A private parking area is available on-site for guests staying at the ITC Grand Goa Resort & Spa, with dedicated spaces close to the main buildings of the complex.

  • Are airport transfers offered?

    An airport transfer service can be arranged by the hotel upon request, typically in a private vehicle or pre-booked taxi, with additional charges applied depending on the type of car and schedule.

  • Can I check in early?

    Standard check-in usually takes place in the afternoon and check-out in late morning; early check-in may be granted depending on availability on the day and may incur additional fees.

  • What are the standard check-in and check-out times at the ITC Grand Goa, formerly Park Hyatt Goa?

    Contact the concierge to confirm the day's arrangements.

Dining

  • What type of breakfast is offered?

    An international buffet breakfast is offered, combining Indian specialities and Western cuisine, with hot dishes, pastries, fruits, as well as made-to-order options like eggs prepared on request.

  • What restaurants are available at the ITC Grand Goa Resort & Spa, formerly Park Hyatt Goa?

    The hotel offers several restaurants and bars, including options for Indian, international, and seafood cuisine, as well as a lounge bar, allowing for varied dining experiences without leaving the resort.

  • Are there full board or half board options at the former Park Hyatt Goa Resort & Spa?

    Contact the concierge to confirm the day's arrangements.

Pets

  • Are pets allowed at Park Hyatt Goa Resort and Spa?

    The Park Hyatt Goa has changed operators and does not accept pets in the rooms or indoor areas of the resort, except possibly for assistance dogs in accordance with local law.

  • Are there specific services for pets at the former Park Hyatt Goa?

    Specific pet services such as beds, bowls, or menus are not offered as pets are not allowed, except for assistance dogs permitted by regulations.

Included Services

  • What are the customer feedbacks on ITC Grand Goa, former Park Hyatt Goa?

    Recent comments regarding ITC Grand Goa, successor to Park Hyatt Goa, highlight the peaceful atmosphere, warm staff, comfortable rooms, and varied breakfast buffet, while sometimes noting high prices during the peak season.

  • What services are included as standard in the room rate at the ITC Grand Goa Resort & Spa?

    Included services vary depending on the booked package, but accommodation generally includes access to the pool, beach, fitness centre, and gardens; meals, spa services, and certain activities are additional.

  • Is breakfast included in the room rate at the former Park Hyatt Goa?

    Breakfast may or may not be included depending on the rate type, with options for room only or with breakfast, and sometimes half-board offers during certain periods.

Spa & Wellness

  • What services does the spa of the former Park Hyatt Goa Resort and Spa offer?

    A full-service spa is available on-site, offering Ayurvedic massages, facials, wellness rituals, and facilities such as treatment rooms dedicated within the tropical grounds of the resort.

  • Does the ITC Grand Goa Resort & Spa have a gym for guests?

    The fitness centre equipped with cardio and weight machines is accessible to resort residents, generally at no extra charge, according to hours set by the establishment.

Family & Kids

  • Is the former Park Hyatt Goa suitable for a family stay with children?

    A mini-club or supervised activities for children are offered depending on the season, and the pool as well as the adjacent beach are well-suited for family stays.

  • Are there child-friendly dining options at the ITC Grand Goa Resort & Spa?

    Some restaurants at the resort offer children's menus or suitable dishes, and the breakfast buffet provides options enjoyed by younger guests such as pastries, fruits, and simple preparations.

  • Can a baby cot or an extra bed be added in the rooms of the former Park Hyatt Goa?

    The resort's rooms can accommodate extra beds or baby cots upon request for young children, subject to availability and possibly additional charges depending on age.

Accessibility

  • Is the ITC Grand Goa, formerly Park Hyatt Goa, suitable for persons with reduced mobility?

    Certain areas of the resort, such as ground floor rooms and main common areas, are accessible to persons with reduced mobility, with suitable pathways and ramps throughout the property.

  • Are there specially adapted rooms for disabled persons in the former Park Hyatt Goa?

    Accessible rooms or those near elevators can be requested at the time of booking, and the hotel can provide specific information about the accessibility features available on-site.

Sustainability

  • Does the former Park Hyatt Goa implement sustainability initiatives?

    The ITC Grand Goa Resort & Spa adopts certain eco-friendly practices such as maintaining extensive gardens, potentially using local products, and water management efforts as part of the Luxury Collection brand.

  • How does the design of the ITC Grand Goa Resort & Spa take into account the local environment?

    The resort is designed like a Goan village with low-rise buildings integrated into the gardens, which helps limit the visual impact on the coastal landscape while preserving large green areas.

  • Does the former Park Hyatt Goa reduce plastic usage in the hotel?

    The ITC Grand Goa may promote the moderate use of disposable plastics and favour reusable solutions and bulk or refillable amenities, in line with modern luxury resort standards.

The Concierge answers — Park Hyatt Goa Resort and Spa

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private airport transfer to ITC Grand Goa Resort & Spa (formerly Park Hyatt Goa)?

    The concierge can organise a private transfer between ITC Grand Goa Resort & Spa (formerly Park Hyatt Goa) and Goa airport, in a sedan or minivan, with personalised welcome upon arrival.

  • How can I arrange a car with a driver to visit Goa from the former Park Hyatt Goa?

    It is recommended to book a taxi for the day through the concierge, to explore both the north and south of Goa with a local driver familiar with the main sites and beaches.

  • Can you help me find transport to the local markets of Goa from the hotel?

    The concierge can book a taxi or private vehicle to visit the bustling markets of Panaji, Margao, or the night markets of Goa, with timings tailored to your preferences.

  • Is it possible to pre-book my taxi return to the airport from ITC Grand Goa Resort & Spa?

    Transfers are available on request, with the concierge able to coordinate timings with your flight and offer fixed-rate options for Goa airport and nearby train stations.

  • Can you help me rent a scooter or car during my stay in Goa?

    The concierge can recommend reliable rental companies and arrange for the delivery of a scooter or car to the hotel, subject to valid permits and local regulations.

Restaurant Reservations

  • Can you book a renowned seafood restaurant near the former Park Hyatt Goa?

    Reservations are made through the concierge, who can recommend and book beachside or fine dining restaurants in Cansaulim, Arossim, Panaji, or northern Goa according to your budget.

  • Can you organise a romantic seaside dinner during our stay?

    The concierge can suggest romantic venues by the sea and reserve a table at sunset, with special decorations available upon request.

  • Can you recommend and book a vegetarian restaurant in Goa?

    It is possible to request recommendations from the concierge for popular vegetarian or vegan restaurants in Goa and to reserve a table during peak hours.

Spa Bookings

  • How can I book a massage at the spa of ITC Grand Goa Resort & Spa?

    The concierge can book a slot at the spa of ITC Grand Goa Resort & Spa for Ayurvedic massages or body treatments, taking into account your preferred timing.

  • Can you create a personalised spa programme for my stay in Goa?

    It is advisable to contact the concierge to arrange a multi-day spa package, including massages, facials, and Ayurvedic rituals according to your wellness goals.

  • Can you help me book a pregnancy-safe spa treatment?

    The concierge can suggest treatments suitable for pregnant women and check with the spa for availability and any restrictions before confirming the reservation.

Excursions & Cultural Visits

  • Can you organise a cultural day trip to Old Goa from the hotel?

    The concierge can arrange a guided tour of the churches of Old Goa, Panaji, and the historic districts with an English or French-speaking guide, subject to availability.

  • Can you book a tour to a spice plantation in Goa?

    It is possible to book a private excursion to the spice plantations of Goa through the concierge, including transport, a visit, and sometimes lunch on-site.

  • Is it possible to organise a sunset cruise near the ITC Grand Goa Resort & Spa?

    The concierge can recommend a tour at sunrise or sunset in the backwaters or on the Zuari River, with local boat and captain.

Special Occasions

  • Can you organise a birthday surprise in the room at the former Park Hyatt Goa?

    The concierge can prepare a romantic room decoration, a personalised cake, and a special message for a birthday or honeymoon.

  • Can you arrange a private beach dinner for a marriage proposal?

    It is possible to request the concierge for a private dinner on the beach or in a secluded area of the resort, with a personalised menu and special decoration.

  • Can you arrange a photographer for a romantic photo shoot in the resort?

    The concierge can assist in booking a professional photographer in Goa to capture a marriage proposal, a birthday, or a family session on the beach.

Shopping & Luxury Services

  • Can you recommend the best high-end shopping addresses near the hotel?

    The concierge can recommend jewellery shops, local crafts, or luxury clothing stores in Panaji and the upscale shopping centres of Goa.

  • Can you organise an accompanied shopping afternoon in Goa?

    It is possible to engage the concierge to arrange a personal shopping service, with a driver and itinerary through selected shops and markets.

  • Can you advise me on where to buy quality souvenirs near the ITC Grand Goa Resort & Spa?

    The concierge can help find a shop or artisan to purchase premium souvenirs such as spices, textiles, quality art objects, or local jewellery.

Family Activities

  • What family activities can you organise from the former Park Hyatt Goa?

    The concierge can suggest suitable family activities, such as local cooking classes, beach walks, or village visits, and arrange transportation if needed.

  • Can you help me register my children for the kids club activities?

    It is possible to request the concierge to register the children for the available activities or events at the resort, depending on the programme and the accepted ages.

Personalized Experiences

  • Can you organise a Goan cooking class during our stay in Goa?

    The concierge can arrange a private Goan cooking class with a local chef, including a market visit, preparation, and tasting of the dishes on-site.

  • Can you create a customised day to discover secret beaches near the ITC Grand Goa Resort & Spa?

    It is possible to request the concierge for a tailored itinerary to explore the less touristy beaches in South Goa with a driver for the day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits