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5★ · Gstaad

Le Grand Bellevue

Untergstaadstrasse 17, 3780 Saanen, Suisse, Gstaad

4.84.8/5621 reviews · Google rating
  • In the heart of the Alps in Gstaad
  • Close to the ski slopes
  • Moments from luxury boutiques
  • Member of Small Luxury Hotels of the World

Hotel 5-star in Gstaad, 417 m from St. Josef Church, featuring a spa, 24-hour concierge and strolls between the village and boutiques.

What sets Le Grand Bellevue apart in Gstaad?

Le Grand Bellevue is a five-star hotel in the heart of Gstaad, with a warm alpine feel and elegant shared spaces.

It suits both couples and families. Its central location makes it easy to reach the slopes, boutiques and village walks.

Is Le Grand Bellevue a five-star hotel?

Yes, Le Grand Bellevue is a five-star hotel in Gstaad, Switzerland.

It is part of Small Luxury Hotels of the World and offers attentive service, a spa, restaurant, bar and breakfast.

What dining options are available at Le Grand Bellevue?

The hotel has five dining venues, with different styles to suit the time of day and the mood of your stay.

These include LEONARD’s, The Sushi Bar, Le Petit Chalet, The Lounge and Là-Haut. For the right fit, the Concierge can guide you based on the atmosphere you want.

A word from the Concierge

Le Grand Bellevue through the Concierge's eyes

Le Grand Bellevue is located in Gstaad, Switzerland, in the heart of the Alps. This 5★ hotel offers a luxurious experience in an alpine setting. It is a member of Small Luxury Hotels of the World, ensuring quality service. The hotel is close to ski slopes and luxury boutiques, perfect for mountain and shopping enthusiasts. What sets this hotel apart is its warm atmosphere and commitment to guest well-being. The common areas are elegant, blending traditional charm with modernity. Guests particularly appreciate the attentive service and high-end amenities provided. This creates a friendly and relaxing ambiance, ideal for rejuvenation. Before you go, know that the hotel suits both couples and families. Outdoor activities, such as skiing and hiking, are accessible depending on the season. The winter period attracts many travelers, but summer also offers great discovery opportunities. _My tip from the Concierge: consider booking ski activities in advance, especially during peak season, to avoid disappointment._

Why choose Le Grand Bellevue?

Le Grand Bellevue is an exceptional address in Gstaad, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • In the heart of the Alps in Gstaad
  • Close to the ski slopes
  • Moments from luxury boutiques
  • Member of Small Luxury Hotels of the World
  • Elegant spaces blending tradition and modernity
  • Warm atmosphere with a focus on wellbeing

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Alpine Breakfast Before the Mountains

    Beginning the day at Le Grand Bellevue means allowing time for a breakfast suited to the rhythm of Gstaad. Whether the plan involves the slopes, a walk or a slower morning, this first moment sets the tone of the stay: an elegant setting, attentive service and a sense of calm before the day unfolds. Simple in appearance, yet essential in a fine mountain hotel.

    Idéal en hiverIncluded in your stay
  • Post-Ski Wellness Interlude

    After a day in the cold and high mountain air, the most satisfying experience is often to slow down. Le Grand Bellevue is particularly well suited to this return ritual: leave the equipment behind, recover the comfort of the hotel, then enjoy a moment of relaxation focused on recovery. A very Gstaad way of extending the mountain day without rushing the transition into evening.

    Signature hiverReservation required
  • Strolling Between the Village and Gstaad Boutiques

    Thanks to its central location, the hotel allows guests to experience Gstaad on foot in one of its most appealing forms: an alternation of walks, carefully curated shopfronts and spontaneous returns to the hotel. The experience lies not in shopping itself, but in the quality of the rhythm. One steps out without effort, wanders, pauses, then returns to the hotel’s quietly warm atmosphere.

    Included in your stay
  • A Family Mountain Stay Without Heavy Logistics

    Le Grand Bellevue suits families as well as couples, and that flexibility is reflected in the way a stay can be organised. With access to seasonal activities, continuous hotel services and proximity to the centre, each day becomes simpler. The signature experience lies in this rare fluidity: enjoying the mountains with children while preserving a genuine sense of comfort and ease.

    FamillesReservation required
  • Tailored Gstaad with the Concierge

    In a resort where days may combine skiing, appointments, shopping and downtime, the concierge becomes a true conductor. The experience lies in entrusting the team with the fine-tuning of the stay: activity bookings, timing advice, practical arrangements and recommendations suited to the moment. It is especially valuable in high season, when anticipation makes all the difference.

    À réserver tôt en saisonReservation required
  • Summer Escape in the Gstaad Alps

    Outside the winter season, the hotel reveals another reading of the mountains. Days open onto clear air, walking and a more contemplative discovery of Gstaad. Le Grand Bellevue then becomes an elegant refuge from which to alternate between hikes, relaxation and village life. It is especially recommended for travellers seeking the Alps without the intensity of peak ski season.

    Belle saisonIncluded in your stay

Restaurants & bars

5 on-site dining venues.

  • LEONARD's

    Restaurant

    Chef: Francesco de Bartolomeis
    Chef: Francesco de Bartolomeis

    Highlights

    • elegant international cuisine
    • elegant international cuisine
    Practical information

    The concierge’s wordAt LEONARD’s, let chef Francesco de Bartolomeis guide you through elegant international cuisine for a dinner with real finesse.

  • The Sushi Bar

    Restaurant

    Chef: Takehiko Yoshikawa
    Chef: Takehiko Yoshikawa

    Highlights

    • Authentic Japanese delicacies
    Practical information

    The concierge’s wordFor a refined Japanese interlude, book The Sushi Bar by chef Takehiko Yoshikawa, especially if you're after authentic specialties.

  • Le Petit Chalet

    Restaurant

    Highlights

    • Swiss cheese specialities
    • traditional Swiss fondue
    Practical information

    The concierge’s wordFor an unmistakably Swiss moment, book Le Petit Chalet and go for its cheese specialties, especially the traditional fondue.

  • The Lounge

    Lounge

    Highlights

    • delicious Afternoon Tea
    Practical information

    The concierge’s wordAt The Lounge, slip in for a delicious Afternoon Tea—the kind of chic pause that feels just right between two appointments.

  • Là-Haut

    Restaurant

    Chef: Valentin Chappuis
    Chef: Valentin Chappuis

    Highlights

    • bistronomy
    • Valentin Chappuis' caramelised pork belly, patatas bravas and crispy sucrine; Mediterranean-style scorpion fish, taggiasche olives, tomato marmalade with basil and panisse.
    Practical information

    The concierge’s wordAt Là-Haut, go for Valentin Chappuis’s bistronomy and keep an eye out for the caramelised pork belly or the Mediterranean-style scorpion fish.

In the press

Distinctions & affiliations

Labels & distinctions
Small Luxury Hotels of the World

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are welcome (50 € fee).

Nous fournissons un panier pour chien.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Untergstaadstrasse 17, 3780 Saanen, Suisse

View on the map

Official website

Google listing

Guest reviews

4.8 / 5 · 621 reviews

5/5Juliet Taylor

This is my favorite place in the world :) We have come three years in a row now and look forward to it annually. The hotel staff treats us like family, our two young daughters look forward to all of the amenities…

5/5Luan Nguyen-Tran

Le Grand Bellevue is one of my favorite hotels in the world. Set in the heart of Gstaad, this property is a perfect retreat from a day of exploration. I've stayed here twice in the last 3 years, both during the Gstaad…

5/5Kees Bosman

The staff was one of the best we ever experienced, their service and care for us was outstanding. The concierge and all the other staff made us feel at home and always went the extra mile. The restaurant is also…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 6 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • GagosianArt gallery

    258 m · 3 min walk

    Art gallery three minutes' walk away, featuring contemporary exhibitions.

    Practical information

    The concierge’s wordFor an arty break between plans, head to Gagosian, a 3-minute walk away, to explore contemporary exhibitions.

  • Almine Rech GstaadArt gallery

    343 m · 4 min walk

    Art gallery a four-minute walk away, showcasing contemporary works by emerging and established artists.

    Practical information

    The concierge’s wordA 4-minute walk away, a contemporary pause if you feel like alternating a stroll in Gstaad with discovering emerging and established artists.

  • röm.-kath Pfarrei St. Josef GstaadChurch

    417 m · 5 min walk

    Religious building a five-minute walk away, providing a space for reflection and spirituality.

    Practical information

    The concierge’s wordA 5-minute walk away, röm.-kath Pfarrei St. Josef Gstaad offers a peaceful pause if you're looking for a moment of reflection in Gstaad.

  • Gstaad GravurenTourist attraction

    432 m · 5 min walk

    Tourist attraction a five-minute walk away, providing a cultural and historical experience of the area.

    Practical information

    The concierge’s wordA 5-minute walk away, Gstaad Gravuren offers a cultural and historical pause, ideal for a quiet stroll between two highlights of your stay.

  • Hotel Le Grand Chalet GstaadObservation deck

    532 m · 6 min walk

    Hotel a six-minute walk away, providing panoramic views of the surrounding mountains.

    Practical information

    The concierge’s wordFor a quiet break, head up to Hotel Le Grand Chalet Gstaad, a 6-minute walk away, and enjoy the panoramic mountain views.

  • Hauser & WirthArt gallery

    818 m · 10 min walk

    Art gallery located 818 meters away, showcasing contemporary exhibitions.

    Practical information

    The concierge’s wordFor a calm break between plans, head to Hauser & Wirth for its contemporary exhibitions.

  • Bergbahnen GstaadTourist attraction

    1.2 km · 14 min walk

    Tourist attraction located 1.1 km away, offering various mountain activities.

    Practical information

    The concierge’s wordFor an outdoor break in Gstaad, Bergbahnen Gstaad is well suited to a mountain outing, especially if you’re in the mood for varied activities.

  • Erlebniswelt AlpenruheZoo

    1.2 km · 15 min walk

    Playground located 1220 meters away, providing a space for children and outdoor fun activities.

    Practical information

    The concierge’s wordIdeal if you're traveling with children: an outdoor break to burn off energy and enjoy playful activities in Gstaad.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Gstaad Yacht ClubMarina

    on site · 1 min walk

    Marina just a one-minute walk away, providing facilities for boats and water activities.

    Practical information

    The concierge’s wordA 1-minute walk away, Gstaad Yacht Club offers a waterside break, ideal if you’re in the mood for water activities without going far.

  • Start of Gstaad PromenadePark

    678 m · 8 min walk

    Start of Gstaad Promenade, a pleasant park for walking and enjoying nature.

    Practical information

    The concierge’s wordAn 8-minute walk away, the start of the Gstaad Promenade offers a pleasant nature break for an easy stroll between plans.

  • Hiking trail to the Fondue Caquelon Cheese GrottoPark

    1.9 km · 3 min by car

    Hiking trail leading to the Fondue Caquelon Cheese Grotto, providing an outdoor experience.

    Practical information

    The concierge’s wordFor a nature break in Gstaad, this hiking trail leads to the Fondue Caquelon Cheese Grotto, ideal if you feel like getting some fresh air.

  • Gartenbau Stricker GmbHGarden

    2.3 km · 4 min by car

    Gartenbau Stricker GmbH, a florist offering a variety of flowers and plants.

    Practical information

    The concierge’s wordFor a fresh, colorful break in Gstaad, stop by Gartenbau Stricker GmbH if you're looking for flowers or a plant to gift.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Le Grand Bellevue Gstaad?

    Check-in usually takes place in the afternoon, around 3 PM, with check-out in the morning by 11 AM, subject to the season and daily conditions.

  • Can I check in early?

    Early check-in is sometimes possible depending on the hotel's occupancy and must be requested in advance at the reception.

  • Is it possible to have a late check-out at Le Grand Bellevue Gstaad?

    A late check-out may be granted subject to availability, often for an additional fee, to be confirmed with the reception on the same day.

  • Where do the check-in and check-out formalities take place at Le Grand Bellevue hotel?

    The check-in and check-out formalities take place at the main reception of the hotel, which is open 24 hours a day during the operating season.

Location & Access

  • Where exactly is Le Grand Bellevue Gstaad located in the village?

    The hotel is located at Untergstaadstrasse 17, 3780 Gstaad, just a few minutes' walk from the main street and the village centre.

  • What is the distance between Le Grand Bellevue and Gstaad train station?

    Gstaad train station is a few minutes' drive or about 5 to 10 minutes' walk from the hotel, depending on the route taken.

  • How do I get to Le Grand Bellevue Gstaad from the rest of Switzerland?

    The village of Gstaad is accessible by train from major Swiss cities, then by taxi or transfer to the hotel.

  • Does the hotel have parking?

    The hotel has private parking for guests, usually outdoors and/or in a garage, with valet service available.

  • What is the distance between the hotel and the airport?

    Geneva and Zurich airports are about 2 to 3 hours' drive from Gstaad, while Bern is closer, depending on traffic and the route.

Rooms & Amenities

  • What types of rooms and suites are available at Le Grand Bellevue Gstaad?

    Le Grand Bellevue offers Chic rooms, Chic Deluxe rooms, suites, and chalets, with various bed configurations and views of the Alps or the village.

  • How many rooms does the Le Grand Bellevue Gstaad have?

    Le Grand Bellevue has approximately 57 rooms and suites, offering a moderate capacity for a mountain palace.

  • What amenities can be found in the rooms of Le Grand Bellevue?

    The rooms are equipped with flat-screen TVs, minibars, safes, bathrooms with bathtubs or showers, and often balconies or terraces depending on the category.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is generally offered and accessible in all rooms and common areas of the hotel.

  • Do the rooms at Le Grand Bellevue Gstaad have a view of the Alps?

    Many rooms and suites offer views of the mountains and alpine landscape, particularly those facing the valley.

Included Services

  • What services are generally included in the room rate at Le Grand Bellevue Gstaad?

    Some rates include breakfast and spa access, but inclusions vary depending on the season, offer, and type of room booked.

  • Is spa access included for guests staying at Le Grand Bellevue?

    Guests can enjoy access to the spa, often included, along with concierge service and room service, depending on the package booked.

  • Does the hotel offer a shuttle service to the ski slopes or the train station?

    A shuttle or private transfer service can be arranged upon request between the hotel and the train station or ski lifts, depending on the season.

  • Are airport transfers offered?

    Private or taxi transfers can be arranged upon request by the concierge to the main Swiss airports.

Dining

  • What type of breakfast is offered?

    Breakfast is served as a buffet with fresh products, complemented by a menu of hot dishes on request and hot drinks and juices.

  • What restaurants and bars are available at Le Grand Bellevue Gstaad?

    The main restaurant Leonard’s offers refined cuisine, with multi-course menus, and the hotel also has bars and lounge areas.

  • Is breakfast included in the room rate at the Grand Bellevue Gstaad?

    Breakfast is generally included in certain stay packages, notably half-board offers or specific packages.

  • Does the Grand Bellevue hotel offer vegetarian options or options suitable for special diets?

    Options include vegetarian dishes and sometimes vegan options, to be specified at the time of booking or on-site at the restaurant.

Spa & Wellness

  • What spa and wellness facilities are offered at the Grand Bellevue Gstaad?

    The spa at the Grand Bellevue spans approximately 3,000 m² and includes numerous wellness areas, saunas, steam rooms, and relaxation spaces.

  • Does the hotel have a swimming pool?

    The hotel has a swimming pool. The spa includes an indoor pool, complemented by an outdoor jacuzzi offering views of the mountains.

  • What types of treatments are available at the spa of the Grand Bellevue?

    Massages, body and facial treatments, as well as specific rituals are offered, to be booked in advance, according to the spa treatment menu.

  • Can children access the spa and pool at the Grand Bellevue Gstaad?

    Access to the spa is subject to defined hours, with certain areas reserved for adults and specific conditions for children.

Activities & Leisure

  • What mountain activities are accessible from the Grand Bellevue Gstaad?

    The Grand Bellevue Gstaad offers activities such as skiing, hiking, sledging, and other mountain sports in partnership with local providers.

  • Is there a kids club or children's activities at the Grand Bellevue Gstaad?

    The hotel has a play area or kids club, particularly appreciated by families, with supervised activities for children depending on the season.

  • Does the Grand Bellevue offer entertainment or evening events?

    Seasonal entertainment, culinary or musical events may be organised at the hotel, especially during the high winter season.

  • Can one easily walk to the centre of Gstaad and other luxury hotels?

    The surroundings of the hotel allow for walks to the centre of Gstaad, the shops, and other palaces such as Gstaad Palace or Alpina Gstaad.

Family & Kids

  • Is the Grand Bellevue Gstaad suitable for family stays?

    The Grand Bellevue is renowned for being very suitable for families, with rooms that can accommodate several people and services for children.

  • Can the hotel provide baby cots or extra beds for children?

    Baby cots and sometimes extra beds can be provided in the room upon request and depending on the reserved category.

  • Are there specific children's menus at the hotel restaurant?

    Children's menus are generally offered at the restaurant, with simple dishes and portions suitable for younger guests.

Pets

  • Are pets allowed at the Grand Bellevue?

    Pets, including dogs, are allowed in the hotel, subject to conditions and possible additional charges.

  • Are there restrictions for pets in the hotel's common areas?

    Certain areas, such as the restaurant or spa, may be subject to specific rules regarding the presence of pets.

  • Is there an extra charge for dogs or other pets at the Grand Bellevue Gstaad?

    An additional charge is often applied per night for accommodating pets, to be confirmed at the time of booking.

Accessibility

  • Is the Grand Bellevue Gstaad suitable for people with reduced mobility?

    The hotel has rooms accessible by lift and common areas that are either on the same level or equipped with ramps to facilitate movement.

  • Are there specially equipped rooms for disabled guests at the hotel?

    Rooms can be arranged with adapted bathrooms, grab bars, and wider spaces according to needs, upon prior request.

  • Can the staff at the Grand Bellevue Gstaad assist with accessibility within the hotel?

    The staff can assist guests with specific needs, particularly for access to the restaurant, spa, or outdoor areas.

Billing & Policies

  • What is the hotel's cancellation policy?

    Contact the concierge to confirm the terms for the day.

  • Are there any tourist taxes to pay?

    In Switzerland, a local tourist tax is generally applied per person per night, added to the room price.

  • What payment methods are accepted at Le Grand Bellevue Gstaad?

    Payment methods generally include major credit cards, cash, and sometimes bank transfers, depending on the hotel's conditions.

  • Do room prices at Grand Bellevue Gstaad vary by season?

    Rates vary by season, room category, and special offers, with higher prices during the winter high season.

Sustainability

  • Does Le Grand Bellevue Gstaad implement specific actions to reduce its energy consumption?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer eco-friendly or recyclable bathroom products?

    Contact the concierge to confirm the arrangements for the day.

  • Does Le Grand Bellevue Gstaad encourage waste sorting or plastic reduction for guests?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Le Grand Bellevue

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer to or from the airport for Le Grand Bellevue Gstaad?

    The concierge can organise a private transfer by car or limousine between Le Grand Bellevue and the airports of Geneva, Zurich or Bern, according to your schedule and preferences.

  • Can the concierge book a taxi or driver from the train station to Le Grand Bellevue hotel?

    Transfers are available upon request, by taxi or private vehicle, from Gstaad or Saanen train station to the hotel, with luggage assistance.

  • Is it possible to book a transfer with a child car seat to Le Grand Bellevue?

    It is recommended to contact the concierge to arrange a transfer with an appropriate child seat, based on the child's age and weight.

  • Can you arrange a transfer to the ski slopes from Le Grand Bellevue Gstaad?

    The concierge can organise transfers to nearby ski resorts or ski lifts in the Gstaad area.

  • Does the concierge offer a car service with a driver available?

    Reservations are made through the concierge to have a driver available by the hour or for the day in the Gstaad region.

Restaurant Reservations

  • Can you book a table at the best restaurants in Gstaad from Le Grand Bellevue?

    The concierge can reserve a table at Leonard’s, the hotel's main restaurant, as well as at the best tables in Gstaad Palace, Alpina Gstaad and other local addresses.

  • Can the concierge organise a special romantic dinner at the hotel restaurant?

    It is recommended to go through the concierge to arrange a romantic or private dinner, possibly with a personalised menu and table decoration.

  • Can you guarantee a restaurant reservation during high season in Gstaad?

    Reservations are made via the concierge to secure a table during peak times, especially during the winter high season in Gstaad.

Spa Bookings

  • Is it possible to book spa treatments in advance at Le Grand Bellevue Gstaad?

    The concierge can coordinate with the spa to book massages, facials, hammam rituals or private access to certain wellness areas.

  • Can the concierge create a personalised wellness programme at the spa?

    It is recommended to contact the concierge to organise a multi-day wellness programme including various spa treatments.

  • How to book a couples massage at the spa of Le Grand Bellevue?

    Reservations are made through the concierge for specific time slots in the spa area, particularly for couples massages or private experiences.

Excursions & Cultural Visits

  • Can you suggest mountain excursions departing from Le Grand Bellevue?

    The concierge can organise private excursions in the Bernese Alps, village visits, mountain lakes, or scenic walks around Gstaad.

  • Can the concierge organise a guided tour of Gstaad and its surroundings?

    It is recommended to contact the concierge to arrange guided tours of Gstaad and the surrounding area with a local French, German, or English-speaking guide.

  • Is it possible to organise a gourmet or wine excursion from the hotel?

    Reservations are made via the concierge for visits to cheese dairies, wine cellars, or local manufacturers based on your interests.

Special Occasions

  • Can you prepare a birthday surprise in the room at Le Grand Bellevue?

    The concierge can organise special decorations, a cake, and champagne for a birthday celebrated in the room or at the restaurant.

  • Can the concierge organise a romantic marriage proposal in Gstaad?

    It is recommended to contact the concierge to plan a personalised marriage proposal, in the room, at the spa, or in an outdoor alpine setting.

  • Is it possible to bring in a photographer or musicians for a private evening?

    Floral arrangements, musicians, or photographers can be reserved by the concierge for a private event or special occasion at the hotel.

Shopping & Luxury Services

  • Can you organise a luxury shopping session in the centre of Gstaad?

    The concierge can arrange personalised shopping sessions in the luxury boutiques of Gstaad, with recommendations tailored to your tastes.

  • Does the concierge offer a stylist service or fashion advice during the stay?

    It is recommended to go through the concierge for the booking of stylist services, tailoring, or high-end clothing alterations.

  • Can you manage the delivery of my purchases from Gstaad boutiques to the hotel?

    Deliveries from Gstaad boutiques can be coordinated by the concierge directly to your room at Le Grand Bellevue.

Family Activities

  • What family activities can you organise from Le Grand Bellevue Gstaad?

    The concierge can suggest suitable family activities, such as tobogganing, ice skating, horse-drawn carriage rides, or child-friendly outings.

  • Can the concierge organise ski lessons for children?

    It is recommended to contact the concierge to enrol children in the kids club or to arrange ski lessons tailored to their level.

Personalized Experiences

  • Is it possible to request a customised experience in Gstaad through the concierge?

    The concierge can create a bespoke programme combining spa treatments, gastronomy, outdoor activities, and relaxation moments according to your desires.

  • Can you organise a gourmet picnic in the mountains for two people?

    Reservations are made through the concierge to organise unique experiences such as a private dinner in the mountains or an alpine picnic prepared by the hotel.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits