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5★ · Matsumoto

Hôtel Tobira Onsen Myojinkan

明神館-8967 Iriyamabe, Matsumoto, Nagano 390-0222, Japon, Matsumoto

4.54.5/5648 reviews · Google rating
  • Direct access to the hot spring baths
  • Traditional Japanese architecture
  • Surrounded by mountains and nature
  • Member of Relais & Châteaux

Hotel 5-star in Matsumoto, Japan, in the heart of Matsumoto, featuring hot spring baths, traditional Japanese architecture and nature.

Where is Tobira Onsen Myojinkan in Matsumoto?

The hotel is in Matsumoto, Japan, in a mountain setting surrounded by nature.

It suits travellers looking for a quiet stay, with a secluded atmosphere centred on thermal bathing.

How do I get to Tobira Onsen Myojinkan?

It is best to plan your arrival in advance, as the hotel is set in a natural area away from the centre.

The Concierge can help arrange the most suitable route depending on where you arrive in Matsumoto.

Do you wear anything in the hotel’s onsen baths?

In a Japanese onsen, guests generally enter the bath without clothes or underwear.

It is best to follow the house etiquette and ask on site if you are unsure.

A word from the Concierge

Hôtel Tobira Onsen Myojinkan through the Concierge's eyes

Hôtel Tobira Onsen Myojinkan is located in Matsumoto, Japan. This 5★ hotel is part of the Relais & Châteaux collection. It offers a soothing setting, surrounded by mountains and nature. Visitors appreciate the authenticity of its traditional Japanese architecture and the warm hospitality of the staff. This establishment is ideal for those seeking tranquility and local culture.

What sets this hotel apart is its blend of modern comfort and Japanese traditions. Guests enjoy direct access to hot springs, which are an invitation to relaxation. The overall atmosphere is serene, conducive to a restful stay. Common areas and rooms reflect attention to detail, creating a welcoming ambiance.

Before you go, know that this hotel is perfect for couples seeking romance and travelers wishing to recharge. Seasonality may influence your experience, with changing landscapes throughout the year. Be prepared to explore the surroundings, rich in culture and nature.

_My tip from the Concierge:_ book a spa treatment for a relaxing experience after a day of exploration.

Why choose Hôtel Tobira Onsen Myojinkan?

Hôtel Tobira Onsen Myojinkan is an exceptional address in Matsumoto, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Direct access to the hot spring baths
  • Traditional Japanese architecture
  • Surrounded by mountains and nature
  • Member of Relais & Châteaux
  • Blend of modern comfort and Japanese tradition

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

2
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Mountain onsen ritual

    The most obvious signature experience is to shape the stay around the thermal baths. Between the warmth of the water, the quiet of the site and the constant presence of the mountains, bathing becomes a genuine ritual of decompression. Best enjoyed in the late afternoon or early morning, it reveals the property’s distinctive character and its grounding in Japanese wellbeing culture.

    IncontournableIncluded in your stay
  • Spa treatment after a day of exploring

    To extend the effects of the baths, book a spa treatment after a day spent discovering Matsumoto or the surrounding area. This sequence — return to calm, thermal bathing, then treatment — is entirely in keeping with the spirit of the house. It is especially well suited to travellers seeking renewal and to couples looking for a structured yet understated moment of relaxation.

    Mon conseil du ConciergeReservation required
  • A stay shaped by the seasons

    At Myojinkan, the season is not merely a backdrop: it shapes the light, the atmosphere, the experience of the baths and one’s relationship with the landscape. Taking time to observe these changes from the shared spaces, the room or on the way to the baths is an essential part of the stay. It will appeal to travellers drawn to nuance, nature and slowness rather than busy itineraries.

    Included in your stay
  • Dinner in the spirit of a ryokan

    Dinner is one of the key moments of the stay, not as a social event but as a natural continuation of the thermal retreat. Served in a setting consistent with the property’s Japanese architecture, the meal encourages guests to slow down and inhabit another sense of time. It is especially recommended for those choosing the hotel in order to experience the place fully rather than to spend evenings elsewhere.

    Reservation required
  • A romantic interlude of baths and quiet

    The property is especially well suited to stays for two. Between the intimacy of the room, the thermal baths, the mountain setting and the house’s unhurried rhythm, everything supports a discreetly romantic retreat. This experience does not depend on theatrical gestures, but on the quality of time shared together — a rarer and often more lasting luxury than conventional staging.

    Pour les couplesIncluded in your stay
  • A cultural escape to Matsumoto

    One of the pleasures of the stay is combining mountain retreat with a measured discovery of Matsumoto. The city brings a heritage and cultural dimension, while the hotel provides a return to calm. This alternation between exploration and restoration creates a rewarding balance, especially for travellers wishing to combine local culture, nature and high-end comfort.

    Reservation required

In the press

Distinctions & affiliations

Labels & distinctions
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 19:00
Check-out
Until 12:00

Pets

Pets are not allowed.

Pets are not allowed

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 明神館-8967 Iriyamabe, Matsumoto, Nagano 390-0222, Japon

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 648 reviews

5/5Hataichanok Runnarong

Highly recommend. Superb staff, food, room. One of my favorite ryokans.

5/5Joseph Khoo

We had a very enjoyable stay at Tobira Onsen Myojinkan. The service levels here are outstanding and truly embodies the concept of Omotenashi. The staff knew the details of our meals and program intimately and…

5/5CN Travel

Lovely interiors at a Relais & Chateau property. Take the top floor rooms which look out into the mountains. Room is very well designed. Standing onsen is superb. Jap food was good but not spectacular though some very…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 3 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • 子宝石Historic landmark

    225 m · 3 min walk

    Historical site three minutes' walk away, representing a place of cultural and heritage interest.

    Practical information

    The concierge’s wordA 3-minute walk away, 子宝石 offers a short heritage pause, ideal between plans to get a feel for cultural Matsumoto.

  • 鳴岩村の道祖神Historic landmark

    1.7 km · 20 min walk

    Historical site located 1.7 km away, representing a local cultural point of interest.

    Practical information

    The concierge’s wordFor a cultural break in Matsumoto, this historic site works well for a short stop if you’re in the mood for a glimpse of local heritage.

  • 牛立の道祖神Historic landmark

    2.6 km · 4 min by car

    Historical site located 2,584 meters away, representing a cultural point of interest in the area.

    Practical information

    The concierge’s wordIf you enjoy cultural detours, 牛立の道祖神 makes for a distinctive historical stop in the Matsumoto area.

  • 大和合の道祖神Historic landmark

    2.7 km · 5 min by car

    Historical site located 2,681 meters away, representing a cultural point of interest in the area.

    Practical information

    The concierge’s wordIf you enjoy cultural detours, 大和合の道祖神 makes a short stop around a historic landmark in Matsumoto.

  • 内城本美の碑Historic landmark

    2.9 km · 5 min by car

    Historical site located 2879 meters away, representing a cultural point of interest.

    Practical information

    The concierge’s wordFor a cultural pause in Matsumoto, this historic site works well as a short stop if you enjoy heritage landmarks.

  • 前鉢伏山・山頂Tourist attraction

    3.0 km · 5 min by car

    Tourist site located 2960 meters away, offering panoramic views of the area.

    Practical information

    The concierge’s wordIf you're after an open-air break, the summit of 前鉢伏山 offers panoramic views over the region, especially rewarding on a clear day.

  • 大和合の庚申塔Historic landmark

    3.1 km · 5 min by car

    Historical site located 3062 meters away, representing a cultural monument of the region.

    Practical information

    The concierge’s wordIf you're exploring Matsumoto for its heritage, 大和合の庚申塔 offers a short cultural pause around a landmark tied to local history.

  • 若山牧水歌碑Tourist attraction

    3.2 km · 6 min by car

    Tourist attraction located 3.2 kilometers away, providing insight into the local culture.

    Practical information

    The concierge’s wordIf you’re in the mood for a cultural break, 若山牧水歌碑 offers a glimpse of local culture, ideal for a calm outing in Matsumoto.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • アザレアライン入口Park

    2.0 km · 3 min by car

    Park in Matsumoto, providing a natural space to relax and enjoy the outdoors.

    Practical information

    The concierge’s wordFor a green break between plans, head to アザレアライン入口: a simple, soothing park to unwind and enjoy a moment in nature.

  • Kyu : Nakairibunkoato ParkPark

    3.4 km · 6 min by car

    Park in Matsumoto, providing a green space suitable for relaxation and walks.

    Practical information

    The concierge’s wordFor a green break in Matsumoto, head to Kyu : Nakairibunkoato Park to unwind or enjoy a gentle walk between visits.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is Hôtel Tobira Onsen Myojinkan located exactly?

    The address is 8967 Iriyamabe, Matsumoto-shi, Nagano Prefecture, in the heart of the mountains near Matsumoto.

  • How far is the hotel from downtown Matsumoto?

    The hotel is nestled in the Japanese Alps forest, about 30 minutes by car from downtown Matsumoto.

  • What is the distance between the hotel and the centre of Matsumoto?

    Myojinkan is located about 8 to 9 miles, or nearly 13 to 14 kilometres, from the centre of Matsumoto.

  • At what altitude is Tobira Onsen Myojinkan located in the Japanese Alps?

    Myojinkan is situated at an altitude of approximately 1050 metres in the mountains, in a quasi-national park area.

  • Does the hotel offer a shuttle from Matsumoto Station?

    The hotel is served by a free shuttle to and from Matsumoto Station at certain times.

  • In which district or hot spring area of Matsumoto is the hotel located?

    Myojinkan is located in the Tobira Onsen area, a mountain hot spring hamlet near Matsumoto.

Arrival & Departure

  • What are the check-in and check-out times at Tobira Onsen Myojinkan?

    Check-in is available from 3:00 PM and check-out must be completed by 12:00 PM.

  • Can I check in early?

    Please contact the concierge to confirm the arrangements for the day.

  • How does the arrival from Matsumoto Station to the hotel work?

    Free shuttles are provided between Matsumoto Station and the hotel, at times set by the establishment.

  • Does the hotel offer luggage storage before check-in or after check-out?

    A luggage storage service is available, allowing guests to leave their bags before check-in or after check-out.

  • What formalities should I prepare for upon arrival at Myojinkan?

    Arrival formalities include presenting a passport for foreign guests and confirming the meal plan.

  • Are transfers to the airport offered?

    Contact the concierge to confirm the arrangements for the day.

Rooms & Amenities

  • What types of rooms are offered at Tobira Onsen Myojinkan?

    Rooms are available in traditional Japanese styles with tatami and futons, or in Western style with beds.

  • How many rooms does the Tobira Onsen Myojinkan hotel have?

    The establishment has approximately 39 to 43 rooms and suites, offering different sizes and configurations.

  • Can you book a room with a private onsen at Myojinkan?

    Some rooms have private onsen baths, including suites and a few Western-style rooms.

  • What amenities can be found in the hotel rooms?

    Rooms are generally equipped with a refrigerator, air conditioning, a seating area, and a safe.

  • Do the rooms have a view of the surrounding nature?

    Rooms often offer a view of the forest or mountains surrounding the hotel, thanks to large panoramic windows.

Family & Kids

  • Does the hotel offer rooms suitable for families with children?

    Family and quadruple rooms are available, suitable for stays with children or small groups.

  • Does the hotel accept children and is it suitable for family stays?

    Children are welcome and the hotel offers family rooms, although the atmosphere remains very calm and relaxation-oriented.

  • Are there specific facilities for children, such as baby beds or high chairs?

    Contact the concierge to confirm the arrangements for the day.

  • Can children use the hotel's public onsen baths?

    The public baths may have specific rules regarding young children, it is recommended to check at the reception.

  • Are there specific rules to follow with children in the common areas?

    As the atmosphere is very peaceful, families are invited to respect the quietness of the common areas and baths.

Included Services

  • Is Wi-Fi available in the hotel?

    Free Wi-Fi is available throughout the hotel, including in the rooms.

  • Does the hotel have parking?

    The hotel has free on-site parking for guests staying at Myojinkan.

  • What services are included in the room price at Tobira Onsen Myojinkan?

    The stay generally includes breakfast and dinner, served at the hotel's restaurant.

  • What practical services are available on-site at the hotel?

    A free newspaper service, luggage storage, and a souvenir shop are offered to guests.

  • Is housekeeping done daily in the rooms of Myojinkan?

    Daily housekeeping is provided in the rooms, with towel and bedding renewal.

Dining

  • What type of breakfast is offered?

    Breakfast is generally of Japanese and Western style, often served as a set menu rather than a buffet.

  • How many restaurants are there at Tobira Onsen Myojinkan and what type of cuisine is served?

    The hotel has two restaurants: Nature French Sai, offering refined French cuisine, and Shinshu Dining Tobira, focusing on local produce.

  • Is the cuisine served at the hotel inspired by local products from Nagano?

    The cuisine highlights ingredients from the Nagano region, featuring French-inspired kaiseki menus.

  • Is dinner included in the stay and how does it take place?

    Dinner is generally included in the stay package and served as a gourmet menu at a fixed time in the evening.

  • Does the hotel offer lunch or light meal service during the day?

    Contact the concierge to confirm the arrangements for the day.

Spa & Wellness

  • What types of onsen baths are available at Tobira Onsen Myojinkan?

    The hotel features large indoor and outdoor public baths, with several pools including Hakuryu, Setsugetsuka, and Kuzan.

  • Do the hot springs of the hotel have special properties?

    The hot spring waters of Tobira Onsen are renowned for their therapeutic and relaxing properties.

  • What spa and wellness services are available on site?

    Massages, facials and body treatments, sauna and outdoor baths are offered, usually for an additional fee.

  • Does the hotel have a swimming pool?

    The ryokan does not seem to have a swimming pool, but focuses its offerings on indoor and outdoor onsen baths.

  • Can people with tattoos access the hotel's onsen?

    Tattooed guests can use the rooms with private onsen, while public baths may be subject to restrictions.

Activities & Leisure

  • What outdoor activities are available around Tobira Onsen Myojinkan?

    The hotel offers activities such as hiking, fishing, skiing in winter, as well as forest walks.

  • What leisure activities are offered directly within the hotel?

    Activities such as massage, sauna, public baths and beauty treatments are offered, sometimes for an additional fee.

  • Does the hotel organise seasonal activities related to the mountain and forest?

    The establishment organises walks and activities in the surrounding nature, tailored to the seasons.

  • Is the atmosphere of the hotel more lively or focused on relaxation?

    Myojinkan is described as particularly calm and serene, ideal for rest and relaxation in nature.

  • Is Tobira Onsen Myojinkan considered a ryokan with an atmosphere similar to Ghibli universes?

    With its forest onsen baths and alpine setting, the hotel is often cited among the ryokans with a 'Ghibli-like' charm in the mountains.

Pets

  • Are pets allowed at Hôtel Tobira Onsen Myojinkan?

    Pets are generally not accepted in this mountain ryokan.

  • Does the hotel offer specific services for pets, such as beds or bowls?

    Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Does the hotel have elevators and rooms suitable for people with reduced mobility?

    Contact the concierge to confirm the arrangements for the day.

  • Are the onsen bath areas easily accessible for people with mobility difficulties?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel provide assistance for elderly guests or those with specific mobility needs?

    Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • Why do the prices at Tobira Onsen Myojinkan seem high compared to other hotels?

    Reservations often include dinner and breakfast, which explains higher per person rates than simple accommodation.

  • What is the price range for a night at Tobira Onsen Myojinkan?

    Prices vary according to the season and room type, with stays potentially reaching several hundred dollars per night.

  • What is the hotel's cancellation policy?

    Contact the concierge to confirm the arrangements for the day.

  • Are there any accommodation taxes to pay?

    Local taxes and possibly an accommodation tax may be added to the indicated rate, according to the regulations of Nagano Prefecture.

  • Do children benefit from special rates at Myojinkan?

    The stay generally includes partial full board, with specific policies on children and extra beds detailed on booking platforms.

Sustainability

  • Does the hotel implement eco-friendly practices, such as reducing plastics and recycling?

    Contact the concierge to confirm the arrangements for the day.

  • Are the products used in the spa and restaurant primarily sourced from local producers?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel's location in a national park influence its sustainability policy?

    Located in a quasi-national park area, the hotel appears to be integrated into an approach of respect for the mountain environment.

  • Does the establishment participate in programs for the protection of the surrounding forest and local wildlife?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Hôtel Tobira Onsen Myojinkan

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Matsumoto station and Hôtel Tobira Onsen Myojinkan?

    The concierge can organise a private transfer by car or taxi to and from Matsumoto station, in addition to the hotel's free shuttle service at certain times. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a transfer from the international airport to the hotel?

    The concierge can coordinate a door-to-door transfer from Tokyo or Nagoya airports to the hotel, using a private vehicle or long-distance taxi, with estimated duration and cost provided at the time of booking.

  • Can the concierge help me choose and book trains to come to Matsumoto?

    The concierge can provide the best train schedules from Tokyo, Nagoya, or Osaka to Matsumoto and can book train or shinkansen tickets if needed through a partner agency.

  • Can you arrange taxis for my evening outings in Matsumoto from the hotel?

    The concierge can book a taxi or a car with a driver for your evening outings in the city, specifying the pick-up time at the hotel and scheduling a return after dinner or visits.

  • How do I book the free shuttle between Matsumoto station and Tobira Onsen Myojinkan?

    It is recommended to contact the concierge to find out the schedule for the free shuttle between the station and the hotel and to reserve a spot, especially during check-in and check-out times.

Restaurant Reservations

  • Can you book a table at the restaurants Nature French Sai or Shinshu Dining Tobira?

    Reservations are made through the concierge, who can confirm the timings for both hotel restaurants, accommodate special dietary requirements, and guarantee a table for dinner.

  • Can the concierge recommend and book a good restaurant in Matsumoto?

    The concierge can recommend and book restaurants in Matsumoto suitable for families, local cuisine, or gourmet dining, taking into account transportation constraints for returning to the hotel.

  • Can you arrange special menus for allergies or vegetarian diets at the hotel restaurant?

    It is recommended to inform the concierge prior to arrival to arrange gluten-free, vegetarian, or vegan menus with the chef, depending on the day's availability.

  • Can you help me organise lunch at Tobira Onsen or in the surrounding area?

    Reservations are made through the concierge, who can inform you of possible lunch options at the hotel or nearby and ensure they are included in your stay package.

Spa Bookings

  • How do I book a massage or spa treatment during my stay at Tobira Onsen Myojinkan?

    Reservations are made through the concierge to plan massages, body or facial treatments, and possibly aromatherapy sessions according to available time slots.

  • Is it possible to book meditation or forest bathing sessions through the concierge?

    The concierge can arrange a private meditation or forest bathing session in the woods surrounding the hotel, in coordination with the property's wellness team.

  • Can the concierge recommend spa treatments suitable for pregnancy?

    It is recommended to ask the concierge which treatments are suitable for pregnant women and to book specific time slots based on the wellness team's advice.

Excursions & Cultural Visits

  • Can you organise a visit to Matsumoto Castle from the hotel?

    The concierge can organise a trip to Matsumoto Castle with round-trip transport, recommended visiting times, and possibly an English or French-speaking guide.

  • Can the concierge organise guided hikes around Tobira Onsen?

    The concierge can recommend hiking routes in the surrounding mountains and arrange transport to the trailheads, depending on your level and the season.

  • Can you help me plan a day exploring other onsen near Matsumoto?

    It is recommended to consult the concierge to organise a day discovering the onsen in the region, including transport, timings, and any necessary reservations for day-use baths.

Special Occasions

  • Is it possible to prepare a romantic surprise in the room for a wedding anniversary?

    The concierge can prepare romantic room decorations, organise a special menu, and possibly arrange a private moment at the onsen to celebrate a wedding anniversary or honeymoon.

  • Can you organise a birthday cake and a small setup during the meal?

    Requests are made through the concierge, who can order a cake, arrange a personalised message, and coordinate the presentation at dinner or in the room.

  • Can the concierge organise an intimate ceremony or a photo shoot around the hotel?

    The concierge can assist in organising a small private ceremony, a vow renewal, or a photo session in the nature surrounding the hotel, with local providers if necessary.

Shopping & Luxury Services

  • Can you guide me to high-end local product shops in Matsumoto?

    The concierge can indicate quality local product shops in Matsumoto and arrange transport, especially for purchasing sake, crafts, or high-end souvenirs.

  • Can the concierge organise laundry or dry cleaning service during my stay?

    It is recommended to contact the concierge to arrange an express laundry or dry cleaning service, depending on the possible timelines during your stay.

  • Can you help me ship souvenirs or packages from Japan to my country?

    The concierge can facilitate the shipping of packages or souvenirs abroad by assisting with filling out forms and contacting postal or courier services.

Family Activities

  • Can the concierge recommend child-friendly activities around the hotel?

    The concierge can suggest child-friendly activities such as easy walks, nature exploration, and visits to cultural sites in Matsumoto at a pace suitable for families.

  • Can you advise me on the best way to enjoy onsen with children?

    It is recommended to ask the concierge for less busy bathing times and tips for enjoying the onsen as a family, in accordance with Japanese customs.

Personalized Experiences

  • Is it possible to create a personalised tasting menu with the restaurant chef?

    The concierge can arrange a customised dining experience with the chef, focusing on Nagano's produce, while considering your preferences and the restaurant's availability.

  • Can you organise a private yoga or meditation session in nature?

    It is recommended to contact the concierge to organise a private yoga, meditation, or wellness session in the forest, if practitioners are available on the dates of your stay.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
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