Skip to main content
MC

The gallery

Hotel gallery

9 photos

5★ · Chicago

Thompson Chicago

Chicago

4.54.5/51,322 reviews · Google rating

Hotel 5-star in Chicago, in the heart of Chicago, featuring contemporary design, an elegant atmosphere and a central location near attractions.

Which neighbourhood is Thompson Chicago in, and what is the area around the hotel like?

Thompson Chicago is in the Gold Coast, a central area that is easy and pleasant to explore on foot.

The atmosphere is urban yet more residential, with elegant streets, cafés and easy access towards Lake Michigan depending on your route.

What type of travellers stay at Thompson Chicago?

The hotel is particularly well suited to couples and business travellers.

Its contemporary setting, lively public spaces and calmer rooms work well for short stays as well as trips combining work and leisure.

Is there a restaurant at Thompson Chicago?

Yes, the hotel allows for a drink or a meal on site before continuing the evening in the neighbourhood.

To confirm which restaurant is operating during your stay, it is best to check your dates or contact the Concierge.

A word from the Concierge

Thompson Chicago through the Concierge's eyes

Thompson Chicago is located in the heart of the city, offering a vibrant urban setting. This 5★ hotel stands out for its contemporary design and elegant atmosphere. Situated near major attractions, it attracts travelers seeking comfort and style. The interior decor combines sophistication and modernity, creating a welcoming space. This hotel is ideal for couples and business travelers. The chic yet relaxed atmosphere allows guests to unwind after a busy day. Common areas are designed to encourage interaction, while the rooms provide a peaceful retreat. Thompson Chicago accommodates various types of stays, whether for a romantic weekend or a business trip. Visitors should know that the central location facilitates access to public transport and key city attractions. It is advisable to plan your stay considering local events to fully enjoy the experience. Seasons can influence crowds, especially in summer and during holidays. _My tip from the Concierge: consider booking in advance to secure the best room options, especially during peak season._

Why choose Thompson Chicago?

Thompson Chicago is an exceptional address in Chicago, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 11:00

Pets

Pets are welcome at no extra charge.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Guest reviews

4.5 / 5 · 1,322 reviews

5/5Rachel Brown

We chose the Thompson Chicago to celebrate our anniversary and it exceeded every expectation — we couldn't have picked a more perfect property. From the moment we arrived, the staff set the tone for the entire stay…

5/5thorstreep13

I don't like revealing how much I like this hotel but it is terrific. The location is amazing, the view is lovely, the rooms are quiet and incredibly clean with a large bathroom, easy light fixtures and the staff is…

5/5Ashley Martens

We booked The Thompson for our room blocks for our April 2026 wedding, and all of our guests loved staying there. The location is perfect. It's nestled in the Gold Coast on the north side of the city and is in the…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Thompson Chicago?

    Check-in is generally from 3 PM and check-out is around 12 PM, subject to the times confirmed by the hotel.

  • Does the hotel have parking?

    Yes, the hotel offers valet parking service, usually for a fee per night, for guests' vehicles.

  • Are airport transfers offered?

    Contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in is possible subject to availability upon arrival; for early arrivals, it may be necessary to book the previous night to guarantee it.

  • Does the hotel offer luggage storage before check-in or after check-out?

    A luggage storage service is generally offered to keep bags before check-in or after check-out, allowing you to enjoy the day in Chicago.

Location & Access

  • In which neighbourhood of Chicago is the Thompson Chicago hotel located and what is its exact address?

    Thompson Chicago is located at 21 East Bellevue Place, in the Gold Coast neighbourhood, near North Michigan Avenue and Lake Michigan.

  • What is the neighbourhood around the Thompson Chicago hotel and the atmosphere of the Gold Coast?

    The hotel is located in the upscale residential neighbourhood of Gold Coast, close to restaurants, shops, bars, and Lake Michigan, in a lively yet relatively safe area.

  • How can one easily access the Thompson Chicago location from North Michigan Avenue or Rush Street?

    The main entrance of Thompson Chicago faces East Bellevue Place, just a short walk from Rush Street and State Street, easily accessible on foot from North Michigan Avenue.

  • What is the distance between the hotel and the airport?

    O'Hare International Airport is approximately 18 miles away, taking about 30 to 45 minutes by car depending on traffic, and Midway Airport is about 20 to 30 minutes away.

  • What are the recommended transport options between Chicago airports and Thompson Chicago?

    Taxis, rideshares, and public transport (subway and buses) connect the airports to downtown Chicago, with the most convenient option generally being a car or rideshare to the hotel.

  • Does the Thompson Chicago hotel have a connection with the Thompson Center in Chicago?

    Thompson Chicago is located in the Gold Coast, a renowned area of Chicago, very different from the Thompson Center which is an administrative building in the downtown area.

  • Is the Gold Coast area around Thompson Chicago safe and pleasant for walking?

    The Gold Coast area where the hotel is located is generally considered safe and pleasant, with many shops and restaurants, compared to some more sensitive areas to avoid further from the centre.

Activities & Leisure

  • What is the Thompson Chicago hotel primarily known for among travellers?

    Thompson Chicago is known as a luxury boutique hotel from the Thompson Hotels brand, appreciated for its contemporary design, location in the Gold Coast, and personalised service.

  • What type of travellers usually stay at the Thompson Chicago hotel?

    Thompson Chicago, by Hyatt attracts mainly leisure travellers, couples, business travellers, and guests looking for a design boutique hotel in a high-end area.

  • What leisure or nightlife options are immediately accessible near the Thompson Chicago?

    The hotel does not have a casino or significant in-house nightlife entertainment, but the bars and nightlife venues of the Gold Coast are within walking distance.

  • Does the Thompson Chicago have meeting rooms or spaces for professional events?

    The hotel offers meeting rooms and business services, suitable for small events, business meetings, or seminars.

Billing & Policies

  • What is the current name of Thompson Chicago in the Hyatt collection?

    Thompson Chicago is now referred to as 'Thompson Chicago, by Hyatt', integrated into the Hyatt portfolio in the Thompson Hotels collection.

  • What are the average price levels for rooms at Thompson Chicago according to the season?

    Room rates vary by period, category, and occupancy, with indicative prices starting from a few hundred dollars per night for standard rooms.

  • What is the hotel's cancellation policy?

    Cancellation conditions depend on the rate booked; some rates are cancellable up to a certain date, while others are non-refundable, as indicated at the time of booking.

  • Are there any occupancy taxes to pay?

    Additional fees may apply, including a security deposit, a resort fee per night, and local city and state taxes.

  • What payment methods are accepted at Thompson Chicago and is a security deposit required?

    Payment is generally accepted by major credit cards, and a security deposit may be pre-authorised upon arrival to cover incidental expenses.

  • Can you earn or use Hyatt loyalty points during a stay at Thompson Chicago, by Hyatt?

    The hotel is part of Hyatt, allowing you to earn and use points from the World of Hyatt loyalty programme according to current conditions.

Rooms & Amenities

  • What amenities can be found in the standard rooms at Thompson Chicago?

    The rooms at Thompson Chicago generally offer air conditioning, television, minibar, safe, desk, bathroom with shower, toiletries, and daily housekeeping service.

  • How many rooms and suites does the Thompson Chicago hotel offer and what types of rooms are available?

    The establishment has approximately 247 rooms and suites, including categories with lake views and junior or corner suites.

  • Can you book a room or suite with a view of Lake Michigan at Thompson Chicago?

    Some rooms and suites offer a view of Lake Michigan or the city, depending on the orientation and category booked.

  • Is the Thompson Chicago considered a 7-star or ultra-luxury hotel in Chicago?

    The Thompson Chicago is sometimes described as a luxury boutique hotel, but it is not classified as a 7-star hotel; this notion does not correspond to an official classification in Chicago.

  • Where can I find reliable Thompson Chicago photos and Thompson Chicago, by Hyatt photos of rooms and suites?

    Official photos are available via Hyatt, and many recent photos of rooms, views, and common areas can be found on major review platforms and online travel agencies.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is free throughout the hotel and in the rooms, according to the standards of Thompson Hotels and Hyatt.

  • What services are included in the rate at Thompson Chicago, such as Wi-Fi or the gym?

    The hotel generally offers access to the fitness centre and internet connection at no additional charge, but a daily resort fee may apply for certain services.

  • What do Thompson Chicago hotel reviews generally say about the quality of service and location?

    Thompson Chicago, by Hyatt generally receives very positive reviews regarding cleanliness, service, design, and location, with a loyal clientele appreciating the value of location.

Spa & Wellness

  • Does Thompson Chicago have a gym or fitness centre accessible to guests?

    A fitness centre is available on-site, equipped with weight and cardio equipment, accessible to hotel guests.

  • Does the hotel have a pool?

    No, the hotel does not have a pool, either indoor or outdoor, on-site.

  • Does the hotel offer a spa or wellness treatments on-site?

    Contact the concierge to confirm the arrangements for the day.

Dining

  • What type of breakfast is offered?

    Breakfast is generally served at the hotel restaurant or via room service, with an à la carte or American style offering, sometimes not included in the base rate.

  • What is the restaurant attached to the Thompson Hotel Chicago and what type of cuisine is offered there?

    The main restaurant adjacent to the hotel was Nico Osteria at opening, and the establishment now offers integrated dining options, as well as bars and a café.

  • Does the hotel have a bar for drinks at the end of the day?

    A bar or lounge is available on-site, allowing guests to enjoy a drink or cocktail within the hotel.

  • Can we benefit from room service at Thompson Chicago?

    Room service is available, with in-room dining options whose hours may vary depending on the period.

Family & Kids

  • Is Thompson Chicago suitable for a family stay with children?

    The hotel does not have a dedicated kids' club, but the area and the city offer many family-friendly activities easily accessible from the establishment.

  • Can we request a baby cot or an extra bed in the room at Thompson Chicago?

    Cots may be available upon request and some rooms allow for the addition of extra beds, depending on the category and hotel policy.

  • What services for children are offered in the hotel or nearby Thompson Chicago?

    Children's television channels are among the services offered, and family activities are easily accessible nearby.

Pets

  • Are pets allowed at Thompson Chicago?

    Yes, pets are allowed and the hotel has a pet-friendly policy, often with no additional fees for dogs, subject to conditions.

  • Are there size or weight restrictions for dogs at Thompson Chicago?

    The hotel generally accepts dogs, with possible size or number restrictions; it is recommended to check the conditions before arrival.

Accessibility

  • Does Thompson Chicago offer accessible rooms for people with reduced mobility?

    Accessible rooms are offered, with adapted features such as widened doors, accessible showers, visual alarms, and lowered devices.

  • Are the common areas of Thompson Chicago wheelchair accessible?

    Common areas, including the entrance and some elevators and restrooms, are generally accessible to wheelchair users, according to current standards.

  • What specific accessibility aids are offered in the accessible rooms at Thompson Chicago?

    Visual safety equipment such as smoke detectors with light signals and alert devices may be available in some accessible rooms.

Sustainability

  • Does the Thompson Chicago hotel implement specific actions for sustainable development or energy savings?

    Contact the concierge to confirm the arrangements for the day.

  • Does the Thompson Chicago offer voluntary reuse of towels and sheets to reduce water consumption?

    Contact the concierge to confirm the arrangements for the day.

  • Are there sorting or recycling options for guest waste within the Thompson Chicago hotel?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Thompson Chicago

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from O'Hare or Midway airport to Thompson Chicago, and advise me on the best timing according to my flight?

    The concierge can arrange a private transfer by car or SUV between O'Hare or Midway airport and Thompson Chicago, with personalised greeting and flight tracking.

  • How can I reach downtown Chicago and the main tourist sites from Thompson Chicago, and can you book a taxi or rideshare?

    The concierge can book taxis, rideshares or limousines and provide an optimised route based on real-time traffic in the Gold Coast area.

  • Can you help me find the best parking solution for several days near Thompson Chicago if I come with my car?

    The concierge can advise on the nearest parking facilities, long-term parking options, and traffic restrictions around the hotel.

  • Can you explain how to use Chicago's public transport from the hotel to get to the Loop and Museum Campus?

    The concierge can provide maps, safety tips, and recommendations for suitable subway and bus lines based on your sightseeing itinerary.

  • Is it possible to book a chauffeur-driven car by the hour from Thompson Chicago for a personalised itinerary in the city?

    The concierge can arrange a chauffeur service for several hours or a full day to explore the city or go shopping.

Restaurant Reservations

  • Can you book a typical Chicago restaurant for me to enjoy a deep-dish pizza near Thompson Chicago?

    The concierge can recommend and book restaurants suitable for the Gold Coast area and your culinary and budget preferences.

  • Could you find me a table in a very good steakhouse near the hotel for a business dinner?

    The concierge can suggest a selection of renowned steakhouses, check availability, and arrange special table requests or occasions.

  • Can you suggest and book a restaurant near the hotel suitable for vegetarian and gluten-free diets?

    The concierge can recommend places with suitable menus, inform the chef, and clearly note all restrictions when making the reservation.

  • Is it possible to dine very late near Thompson Chicago and can you manage the reservation for a large group?

    The concierge can indicate restaurants that are open late, check the last orders, and arrange round-trip transport if necessary.

Spa Bookings

  • Can you book a massage for me at a high-end spa near Thompson Chicago?

    The concierge can recommend nearby partner spas, arrange transfers, and make treatment reservations according to your availability.

  • Could you arrange a manicure and blow-dry at a nearby salon before an evening event?

    The concierge can suggest reputable beauty salons and hairdressers, check availability, and organise appointments before an event.

  • Can you find me a yoga or Pilates class within walking distance of the Thompson Chicago?

    The concierge can direct to nearby yoga or Pilates studios and make reservations for group or private classes.

Excursions & Cultural Visits

  • Can you organise an architectural tour of Chicago and book tickets for an observatory?

    The concierge can book architectural cruises, guided tours, and skip-the-line tickets for major museums and observatories.

  • Could you prepare a cultural sightseeing itinerary for two days starting from the Thompson Chicago?

    The concierge can create a customised itinerary including museums, iconic neighbourhoods, and travel times suited to the duration of your stay.

  • Is it possible to organise guided tours of Chicago in French or with an audio guide for my family?

    The concierge can recommend tours in French or with audio guides, depending on the availability of local providers.

Special Occasions

  • Can you prepare a romantic surprise in the room at the Thompson Chicago for a wedding anniversary?

    The concierge can arrange champagne, flowers, room decoration, and personalised touches before your arrival or during your stay.

  • Could you help me organise a small birthday party at the hotel or in a nearby restaurant?

    The concierge can coordinate cake, candles, decorations, and possibly a reservation for a private event space or restaurant.

  • Can you assist me in organising a memorable marriage proposal in Chicago starting from the hotel?

    The concierge can help plan a discreet marriage proposal, book a suitable location, and coordinate logistical details.

Shopping & Luxury Services

  • Can you direct me to the best luxury boutiques near the Thompson Chicago and possibly a personal shopper?

    The concierge can recommend high-end boutiques near the Gold Coast and, subject to availability, arrange for a personal stylist service.

  • Could you advise me on the best shopping centres that are quickly accessible from the hotel?

    The concierge can indicate nearby shopping centres, their hours, and suggest the least crowded times.

Family Activities

  • Can you recommend activities to do with children in Chicago while staying at the Thompson Chicago?

    The concierge can suggest age-appropriate activities, provide practical information, and book tickets and transport.

  • Is it possible to arrange trusted childcare for an evening during our stay?

    The concierge can check partner or recommended childcare providers and assist in organising this service, subject to availability.

Personalized Experiences

  • Can you create a tailored programme with typical Chicago experiences starting from the Thompson Chicago?

    The concierge can arrange private tours, cooking classes, or sports and music experiences based on your interests.

  • Could you plan a short but intense weekend in Chicago, with the hotel as a base?

    The concierge can handle ticket reservations, neighbourhood recommendations, and transport to optimise a discovery weekend.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits