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5★ · Waynesville

Hôtel The Swag

2300 Swag Rd, Waynesville, NC 28785, États-Unis, Waynesville

4.84.8/5274 reviews · Google rating
  • Member of Relais & Châteaux
  • Mountain setting in Waynesville
  • Views over the surrounding countryside
  • Outdoor activities on site

Hotel 5-star in Waynesville, United States, in the heart of Waynesville, featuring a natural setting, Relais & Châteaux and mountain views.

Is The Swag an all-inclusive hotel?

The Swag has a restaurant, a bar and breakfast service.

To confirm what is included for your stay, check the terms of your selected offer or contact the Concierge before arrival.

Can you dine at The Swag without staying overnight?

The hotel does have a restaurant and a bar.

Access for non-residents may vary, so it is best to contact the property before planning a meal there.

What can you do during a stay at The Swag in Waynesville?

The stay is especially suited to outdoor activities, with hiking from the property or very nearby.

You can also enjoy the mountain views, go birdwatching, or walk to Secret Falls for a nature outing.

A word from the Concierge

Hôtel The Swag through the Concierge's eyes

The Swag Hotel is located in Waynesville, United States, in a calming natural setting. This 5★ hotel is part of the Relais & Châteaux collection, offering a unique experience. Nestled in the mountains, it provides a warm and friendly atmosphere. Travelers appreciate its idyllic setting, ideal for rejuvenation.

What distinguishes this hotel is its commitment to authentic hospitality and personalized services. The property blends harmoniously with its surroundings, offering breathtaking views of nature. Guests enjoy a relaxing stay, with various outdoor activities and a welcoming ambiance.

Before your visit, know that the hotel is well-suited for couples and families seeking tranquility. The best time to visit spans from spring to autumn, when nature is at its peak. Guests can also enjoy various outdoor activities, such as hiking and birdwatching.

_My tip from the Concierge:_ plan your stay in advance, as this hotel is popular and fills up quickly during peak season.

Why choose Hôtel The Swag?

Hôtel The Swag is an exceptional address in Waynesville, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Member of Relais & Châteaux
  • Mountain setting in Waynesville
  • Views over the surrounding countryside
  • Outdoor activities on site
  • Warm, welcoming atmosphere

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast facing the mountains

    Beginning the day at The Swag means first taking time to watch the light move across the surrounding ridgelines. Breakfast in such a setting acquires a particular quality: it is not merely about eating, but about easing into the rhythm of the place, between quiet, fresh air and open views over nature. Simple on the surface, yet often one of the defining memories of the stay.

    IncontournableIncluded in your stay
  • Hiking from the property

    The Swag’s mountain setting naturally invites guests to set out on foot. A hike from the property, or very nearby, allows one to experience the mountains without heavy logistics, in pleasing continuity with the comfort of the hotel. It is perhaps the most fitting way to understand the place: walk, breathe, observe the changing landscape, then return to a warm and welcoming atmosphere.

    NatureIncluded in your stay
  • Birdwatching in the quiet of the Smoky Mountains

    For travellers drawn to the slower rhythms of nature, birdwatching offers a particularly subtle way of inhabiting the landscape. It requires little equipment but a great deal of attention, making it ideal for a restorative stay. From the grounds or during a walk, it reveals another reading of the region — quieter, more precise and deeply in tune with the setting.

    Slow travelIncluded in your stay
  • Post-walk unwinding and a quiet evening

    One of the most appealing signatures of a stay at The Swag lies in the perfectly judged contrast between the outdoors and the refuge of the hotel. After a few hours spent walking or simply enjoying the fresh air, returning to the property becomes meaningful in itself: a prepared room, attentive service, a peaceful atmosphere, dinner and an evening without haste. Less theatrical than essential, it captures the house’s way of life.

    Included in your stay
  • A restorative escape for two

    The Swag is especially well suited to couples, not because of an excess of entertainment, but thanks to the quality of its relative seclusion, its views and its welcoming atmosphere. Guests come here to reconnect, walk together, linger over meals and rediscover the pleasure of an unhurried programme. For a romantic escape without unnecessary staging, the setting feels remarkably right.

    CouplesReservation required
  • An open-air family stay

    For families seeking tranquillity, The Swag offers a rare kind of luxury: a stay centred on quality time in an inspiring natural environment. Outdoor activities, moments of observation, walks and the simple pleasure of being together away from everyday pace create a calmer family experience here. An ideal option for those who prefer nature to an overfilled schedule.

    FamilleReservation required

In the press

Distinctions & affiliations

Labels & distinctions
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 11:00

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 2300 Swag Rd, Waynesville, NC 28785, États-Unis

View on the map

Official website

Google listing

Guest reviews

4.8 / 5 · 274 reviews

5/5Joanne Robson

They need to add more stars! Six visits in five years and we can't wait to return. It's our favorite place to hike and chill and enjoy a good fire. Fabulous food and service, accomodating menus and cozy rooms. We…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 14 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Secret FallsTourist attraction

    1.2 km · 14 min walk

    Secret Falls, a tourist attraction a fifteen-minute walk away, offers a beautiful view of the surrounding nature.

    Practical information

    The concierge’s wordFor a nature break without going far, head to Secret Falls, a 15-minute walk away, especially when you're in the mood for beautiful views.

  • Old Hemphill Methodist ChurchChurch

    4.4 km · 8 min by car

    Religious building located 4,413 meters away, providing insight into local architecture.

    Practical information

    The concierge’s wordIf you enjoy peaceful detours, Old Hemphill Methodist Church makes a lovely pause to take in a glimpse of Waynesville’s local architecture.

  • Steve Woody HouseHistoric place

    4.9 km · 8 min by car

    Historical site located 4,881 meters away, providing insight into local heritage.

    Practical information

    The concierge’s wordFor a quiet break, head to Steve Woody House: this historic site offers a lovely glimpse into Waynesville’s local heritage.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Does the hotel have parking?

    Yes, private parking is mentioned for guests. The exact parking option may depend on the conditions of the day.

  • What is the distance between the hotel and the airport?

    The hotel is located in Waynesville, in the Great Smoky Mountains, and the nearest airports mentioned are AVL, TYS, and GDS. The exact distance depends on the chosen airport.

  • Are airport transfers offered?

    Airport transfers are not indicated as a standard service in the sources consulted. Please contact the concierge to confirm the conditions of the day.

  • Where is The Swag hotel located exactly?

    The arrival is at The Swag, 2300 Swag Drive, Waynesville, North Carolina 28785. The establishment is perched almost a mile high, near the Great Smoky Mountains National Park.

  • Is the hotel isolated or in the city centre?

    The hotel is perched almost a mile high, on the edge of the Great Smoky Mountains National Park. The site is described as very isolated and surrounded by nature.

  • How to get from the hotel to Asheville?

    Waynesville is the nearest town mentioned for the hotel's address. Asheville is the major regional city often used as a travel landmark.

  • Can you reach the hotel without a car?

    No specific public transport is highlighted in the consulted sources. Access seems primarily by car or via private transfer.

  • How far is The Swag from Asheville?

    The hotel is located in Waynesville, North Carolina, and Asheville serves as the main regional landmark. The exact journey depends on your starting point in Asheville.

Dining

  • What type of breakfast is offered?

    Breakfast is included as part of the meals at the hotel. It is described as hearty and home-style.

  • Is there a restaurant on site?

    The hotel offers integrated dining as part of the stay rather than a traditional restaurant. Meals are served at the Swag House with a cuisine described as generous.

  • How is lunch handled at the hotel?

    Lunch is generally provided in the form of a picnic basket. Dinner is served at the Swag House in a neat but casual setting.

  • Does the cuisine use local products?

    The products are described as mostly local and sometimes grown on site. The cuisine is presented as hearty and refined mountain-style.

  • Can you eat at The Swag without staying there?

    No, access to the restaurant seems reserved for guests staying on-site or with a specific reservation. The consulted sources do not confirm any open dining to the public.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Yes, Wi-Fi is available throughout the resort. Some sources also report a deliberately disconnected atmosphere without televisions.

  • How many rooms or accommodation units are there?

    The establishment has a total of 18 accommodations. They are divided between the Swag House and independent cottages.

  • Do the rooms have a television?

    The rooms do not have a television according to a reference source. The concept prioritises a nature stay and digital disconnection.

  • Does the Wi-Fi cover the entire property?

    Wi-Fi is available throughout the resort. The hotel does not indicate any access limitations by area in the consulted sources.

Pets

  • Are pets allowed at Hôtel The Swag?

    Pets are not mentioned as being accepted in the sources consulted. Please contact the concierge to confirm the conditions of the day.

  • Are dogs allowed on the property?

    The hotel does not communicate any specific advantages for pets in the consulted sources. Contact the concierge to confirm the arrangements for the day.

  • Are there additional fees for pets?

    No reliable information confirms dedicated pet accommodation. Contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • Does the hotel have a pool?

    No pool is mentioned in the information consulted. Please contact the concierge to confirm the conditions of the day.

  • What activities can we do at The Swag hotel?

    The site focuses on outdoor activities and the mountains. Hiking is one of the most mentioned experiences around the hotel.

  • Are there hiking trails nearby?

    The Great Smoky Mountains National Park is the main attraction nearby. Trails and viewpoints are among the highlighted activities.

  • Can we just relax on-site without a sports programme?

    The estate is suitable for calm and contemplative stays. Reviews mainly mention relaxation, nature, and meals as highlights.

  • What to do at The Swag?

    The most cited activities are hiking, enjoying the scenery, relaxing, and dining. The site mainly serves as a base for exploring the Smoky Mountains.

Arrival & Departure

  • Can I check in early?

    Early check-in is not confirmed in the sources consulted. Please contact the concierge to confirm the conditions of the day.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy is not detailed in the sources consulted. Please contact the concierge to confirm the conditions of the day.

  • Are there any occupancy taxes to pay?

    Occupancy taxes are not specified in the sources consulted. Please contact the concierge to confirm the conditions of the day.

  • What payment methods are accepted?

    Payment conditions are not detailed in the consulted sources. Contact the concierge to confirm the arrangements for the day.

  • Does the price include all meals?

    The rate is often presented as including meals, which explains the premium positioning. Exact prices vary according to the period and accommodation category.

  • Is The Swag worth its price?

    Reviews mainly highlight the setting, service, and cuisine. Prices should be compared to the complete experience offered on site.

  • Is it worth paying extra for all-inclusive?

    The meals during the stay are presented as an integral part of the price. The added value comes mainly from the complete experience, rather than an à la carte supplement.

  • Can I bring outside food in my hotel room?

    The sources do not confirm the permission to bring outside food into the room. Contact the concierge to confirm the day's policies.

Included Services

  • Are meals included in the stay?

    Meals are included in the rate according to the consulted sources. The stay includes breakfast, a picnic lunch, and dinner.

  • Does the hotel operate on an all-inclusive basis?

    Yes, the concept is presented as close to an all-inclusive formula. Daily meals are part of the main service.

  • Are meals included at The Swag?

    The stay generally includes three meals a day according to the most consistent sources. The arrangement resembles an experience very close to all-inclusive.

  • Is The Swag all inclusive?

    Yes, meals are included in the main rate. The concept usually covers breakfast, lunch, and dinner on-site.

Spa & Wellness

  • Does the hotel offer wellness treatments?

    Yes, a spa and wellness treatments are offered as part of the stay. The specific details of the services vary depending on the season.

  • Do we need to book spa treatments in advance?

    Access to treatments depends on current availability. Advance booking is recommended to organise the desired time slot.

Family & Kids

  • Is the hotel suitable for children?

    The sources consulted do not describe facilities dedicated to children. The stay seems primarily designed for couples and adults.

  • Is there a club or activities for children?

    No children's programme is clearly mentioned. Contact the concierge to confirm the arrangements for the day.

  • Can we request child-friendly menus?

    Meals are served as part of the main stay. Specific family requests must be arranged directly before arrival.

Accessibility

  • Is the hotel accessible to people with reduced mobility?

    The consulted sources do not detail comprehensive accessibility features. Contact the concierge to confirm the arrangements for the day.

  • Is access to the rooms easy for an elderly person or someone in a wheelchair?

    Mountain architecture may involve movement over sloping terrain. Contact the concierge to confirm the arrangements for the day.

  • Is there an assistance service for getting around the property?

    Assistance services are not detailed in the consulted sources. Contact the concierge to confirm the arrangements for the day.

Sustainability

  • Does the hotel have a sustainable approach?

    The consulted sources indicate a high-end experience with local products, reduction of food waste, and a natural setting. Other sustainable commitments are not detailed.

  • Are the products served in the restaurant local?

    Local sourcing is highlighted in several descriptions. This approach partially limits transportation related to catering.

  • Does the property implement concrete ecological practices?

    The concept of nature stays and low accommodation density promotes a more contained footprint. Specific measures are not detailed in the consulted sources.

The Concierge answers — Hôtel The Swag

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from the airport to the hotel?

    The concierge can organise a private transfer from the most convenient airport according to your arrival schedule.

  • Is it possible to book a driver for the day?

    The concierge can book a driver for your trips to Asheville, Waynesville or excursion departure points.

  • What is the best way to reach the hotel with large luggage?

    The concierge can confirm the most suitable option based on the season, weather, and your luggage.

  • Can a pickup be arranged at the airport in case of a delayed flight?

    The concierge can arrange a coordinated pickup with your landing time and any potential delays.

Restaurant Reservations

  • Can you reserve a table for a special dinner on-site?

    Reservations are made in coordination with the hotel team for on-site meals or a private dinner.

  • Is it possible to get a specific time for lunch or dinner?

    The concierge can check availability and the service hours for dining on that day.

  • Can dietary restrictions be reported before the meal?

    The concierge can coordinate a vegetarian, gluten-free, or other specific dietary request at the time of booking.

  • Can a private meal be booked for a small group?

    Reservations are made based on the availability of the service and the desired format, whether seated or private.

Spa Bookings

  • How can a spa treatment be booked during the stay?

    The concierge can book a wellness slot and confirm the services offered on the requested day.

  • Can a couples massage be booked?

    The concierge can indicate the treatments available for two people and check for joint slots.

  • Can the spa be privatised for a special occasion?

    The concierge can inquire about the timings and access conditions before your arrival.

Excursions & Cultural Visits

  • What half-day excursions can be organised from the hotel?

    The concierge can create an itinerary to the trails, viewpoints, or cultural sites in the area.

  • Can a guided tour of the area be booked?

    The concierge can book a local guide based on your interests and walking level.

  • What is the best time to visit the nearby mountains or viewpoints?

    The concierge can recommend the most suitable times based on the weather and crowds.

Special Occasions

  • Can a romantic surprise be prepared in the room?

    The concierge can organise a romantic setup with flowers, champagne, or specific decorations.

  • Can a birthday be organised during the stay?

    The concierge can coordinate a cake, a toast, or a personalised gesture for the event.

  • Is it possible to organise a marriage proposal on-site?

    The concierge can assist in planning a marriage proposal or a private moment at sunset.

Shopping & Luxury Services

  • Can flowers, champagne, or a gift be delivered to the room?

    The concierge can recommend high-end artisans and shops in the area.

  • Is there a laundry or garment care service?

    The concierge can direct you to laundry services, alterations, or outfit preparation based on local availability.

  • Can personal shopping be arranged in the area?

    The concierge can organise a private shopping appointment based on your desires and timing.

Family Activities

  • What family activities can be planned around the hotel?

    The concierge can suggest activities suitable for children, depending on their age and the season.

  • Are there easy walks to do with children?

    The concierge can recommend short and easy outings for families with children.

Personalized Experiences

  • Can you create a fully personalised stay?

    The concierge can create a tailored programme combining nature, gastronomy, and relaxation.

  • Is it possible to modify the stay programme after arrival?

    The concierge can adjust schedules, activities, and meals upon last-minute requests.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

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    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

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      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

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        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

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        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
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        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

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        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

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        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

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