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5★ · Boise

The Sparrow

1070 W Grove St, Boise, ID 83702, États-Unis, Boise

4.44.4/5127 reviews · Google rating
  • Featured in Condé Nast Traveller’s Gold List 2025–2026
  • Set in one of Boise’s lively neighbourhoods
  • Easy access to local attractions
  • Close to restaurants and shops

Hotel 5-star in Boise, United States, in the heart of Boise, featuring 24-hour concierge, on-site restaurant and multilingual staff.

Is The Sparrow in Boise pet-friendly?

Pet policies can vary by room category and stay dates. The safest option is to confirm directly with the front desk or Concierge before booking.

If you are travelling with a pet, also ask about in-room rules and whether pets may be left unattended.

What dining options are available at The Sparrow in Boise?

The hotel has two on-site venues: Form & Function, a tea room, and Crisp, a restaurant. There is also a bar and breakfast service.

Its lively setting also makes it easy to step out on foot for other dining options during your stay.

What can you visit on foot from The Sparrow in Boise?

Several sights are easy to reach on foot from the hotel. Freak Alley Gallery is 4 minutes away, Idaho State Museum 8 minutes, and Boise Art Museum 9 minutes.

For a smoother plan, the Concierge can arrange a walking itinerary around your schedule and interests.

A word from the Concierge

The Sparrow through the Concierge's eyes

The Sparrow is a 5★ hotel located in Boise, United States. This establishment is situated in a vibrant area, providing easy access to local attractions. The hotel stands out for its selection in the Condé Nast Traveler Gold List 2025-2026, reflecting its commitment to excellence. The overall atmosphere is warm and modern, ideal for travelers seeking comfort. What sets The Sparrow apart is its friendly ambiance and attentive service. Guests appreciate the contemporary aesthetics of the common areas and rooms. Before you go, know that the hotel suits both couples and business travelers. The proximity to restaurants and shops makes it a practical choice for those wishing to explore Boise. The seasons vary, and each time of year offers a unique experience. _My tip from the Concierge:_ check local events before your stay, it will enrich your experience in Boise.

Why choose The Sparrow?

The Sparrow is an exceptional address in Boise, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Featured in Condé Nast Traveller’s Gold List 2025–2026
  • Set in one of Boise’s lively neighbourhoods
  • Easy access to local attractions
  • Close to restaurants and shops
  • Contemporary design in rooms and shared spaces

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

2 on-site dining venues.

  • Form & Function

    Tea room

  • Crisp

    Restaurant

In the press

Distinctions & affiliations

Rankings
Condé Nast Traveler Gold List

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 11:00

Cancellation

By 4 pm

Free cancellation up to 4 hours before arrival

Pets

Pets are welcome at no extra charge.

Additional Fee for Pets

Wi-Fi

Complimentary Wi-Fi in public spaces; in-room access available as a paid option.

Location & access

Address: 1070 W Grove St, Boise, ID 83702, États-Unis

View on the map

Official website

Google listing

Guest reviews

4.4 / 5 · 127 reviews

5/5Wynne Anderson

The team at The Sparrow couldn't have been nicer or more helpful. Jodi and her son gave fantastic recommendations for where to visit/eat/drink, were responsive via text, and helped us figure out how to best unload a…

5/5Mariah Thayne

We stayed at the Sparrow to celebrate our anniversary and we loved it! The room was so cozy, with a comfortable bed and soft sheets 😊 Very clean also! 🧼 We loved the robes and tea kettle. It’s such a good location…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 12 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Freak Alley GalleryArt gallery

    304 m · 4 min walk

    Art gallery a four-minute walk away, showcasing contemporary artworks and local installations.

    Practical information

    The concierge’s wordA 4-minute walk away, Freak Alley Gallery offers a contemporary local break, ideal for an art stroll between plans.

  • Idaho State MuseumMuseum

    695 m · 8 min walk

    Museum an eight-minute walk away, showcasing the history and culture of the state of Idaho.

    Practical information

    The concierge’s wordAn 8-minute walk away, an easy cultural break to discover Idaho’s history and culture, ideal between appointments or before dinner.

  • Boise Art MuseumMuseum

    780 m · 9 min walk

    Art museum a nine-minute walk away, featuring contemporary art exhibitions and diverse collections.

    Practical information

    The concierge’s wordA 9-minute walk away, Boise Art Museum makes a calm break between plans, ideal if you're in the mood for contemporary art and varied collections.

  • Cathedral of Saint John the EvangelistChurch

    861 m · 10 min walk

    Religious building 861 meters away, featuring remarkable architecture and a space for reflection.

    Practical information

    The concierge’s wordFor a quiet break in Boise, this church offers striking architecture and a genuine moment of reflection, ideal early in the morning.

  • Zoo BoiseZoo

    997 m · 12 min walk

    Zoo located 997 meters away, featuring a variety of animals and educational exhibits.

    Practical information

    The concierge’s wordIf you’re in the mood for a playful, educational break, Zoo Boise offers a lovely variety of animals and exhibits to explore at an easy pace.

  • Morrison CenterPerforming arts

    1.1 km · 13 min walk

    Performing arts theater located 1.1 km away, hosting various events throughout the year.

    Practical information

    The concierge’s wordFor a cultural evening in Boise, the Morrison Center offers a performing arts break with varied events throughout the year.

  • Discovery Center of IdahoMuseum

    1.1 km · 13 min walk

    Museum 1.1 km away, featuring interactive exhibits on science and technology.

    Practical information

    The concierge’s wordFor a playful break in Boise, this museum works well for a daytime visit, especially if you enjoy interactive exhibits around science.

  • Hyde ParkHistoric landmark

    1.5 km · 19 min walk

    Hyde Park, a historical landmark 1.5 km away, provides insight into the local heritage.

    Practical information

    The concierge’s wordFor a quiet break, head to Hyde Park: this historic site offers a lovely glimpse into Boise’s local heritage.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Julia Davis ParkPark

    1.2 km · 14 min walk

    Park located 1160 meters away, providing green space for walking and relaxation.

    Practical information

    The concierge’s wordIf you’re in the mood for a green break, Julia Davis Park offers an easy pause for a stroll and a moment to unwind in Boise.

  • Ann Morrison ParkPark

    1.3 km · 15 min walk

    Park located 1267 meters away, providing green space for walking and relaxation.

    Practical information

    The concierge’s wordFor a green break in Boise, Ann Morrison Park is well suited to a quiet stroll or a relaxing moment.

  • Parc Kathryn AlbertsonPark

    1.6 km · 20 min walk

    Park 1.6 km away, providing green space for walking and relaxation.

    Practical information

    The concierge’s wordFor a green break in Boise, Kathryn Albertson Park is ideal for a peaceful stroll or a moment to unwind.

  • Camel’s Back ParkPark

    2.0 km · 3 min by car

    Camel’s Back Park, a park featuring green spaces and hiking trails.

    Practical information

    The concierge’s wordFor a green break in Boise, Camel’s Back Park works well for a stroll or a light hike, depending on your mood.

  • Esther Simplot ParkPark

    2.4 km · 4 min by car

    Esther Simplot Park, a park featuring green spaces and walking trails.

    Practical information

    The concierge’s wordFor a green break in Boise, head to Esther Simplot Park when you feel like an easy stroll among open green spaces and walking paths.

  • Kristin Armstrong Municipal ParkPark

    2.5 km · 4 min by car

    Municipal park featuring green spaces and walking trails.

    Practical information

    The concierge’s wordFor a green break in Boise, head to Kristin Armstrong Municipal Park when you feel like an easy walk along its trails.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at The Sparrow?

    Check-in starts at 3 PM and check-out is requested by 11 AM at The Sparrow according to online distributor information.

  • Does the hotel have parking?

    Yes, self-parking is offered to guests of The Sparrow, usually with additional charges indicated at the time of booking.

  • Can I check in early?

    Early check-in may sometimes be granted depending on availability upon arrival; fees may apply according to the day's conditions.

  • Does the hotel accept late arrivals in the evening or at night?

    Late arrivals are generally accepted thanks to the 24-hour reception, but it is recommended to notify your approximate arrival time in advance.

  • Can I leave my luggage at the hotel before check-in or after check-out?

    Luggage can usually be left at the reception before check-in or after check-out to enjoy downtown Boise freely.

Location & Access

  • Where is The Sparrow located in Boise?

    The Sparrow is located at 1070 West Grove Street, in downtown Boise, approximately 500 metres from the heart of downtown.

  • What is the distance between the hotel and the airport?

    The distance between The Sparrow and Boise Air Terminal (Gowen Field) is approximately 3.5 miles, or about 10 to 15 minutes by car depending on traffic.

  • Is The Sparrow Boise well located for visiting downtown on foot?

    The Sparrow is situated right in downtown, close to restaurants, bars, and shops, making it easy to do everything on foot in downtown Boise.

  • How can I get to The Sparrow from Boise Airport without a personal car?

    It is possible to reach The Sparrow from the airport by taxi, rideshare, or rental car; the average journey time is about fifteen minutes depending on traffic.

  • Are airport transfers offered?

    Direct airport-hotel transfers are not mentioned as a standard service; a taxi, rideshare, or external shuttle is generally used for this journey.

Rooms & Amenities

  • What types of rooms are available at The Sparrow Boise?

    The Sparrow mainly offers rooms with a king bed or two queen beds, in a modern boutique style reminiscent of a reinvented old motel.

  • What amenities can be found in the rooms at The Sparrow?

    The rooms feature air conditioning, a safe, bathrobes, and modern amenities, with tasteful decor and beds known for their comfort.

  • Is Wi-Fi available in the hotel?

    Yes, high-speed Wi-Fi is free throughout the hotel, with a stated speed of at least 25 Mbps for browsing and streaming.

  • What is the comfort level of the rooms at The Sparrow according to customer reviews?

    Guests report very clean rooms, recently furnished, with comfortable bedding and adequate sound insulation, although some mention occasional noise depending on the location.

  • Does the hotel offer family or connecting rooms in Boise?

    Connecting or family-friendly rooms may be available depending on availability; it is advisable to specify this when making a reservation.

Included Services

  • What are the average prices for a night at The Sparrow Boise?

    Room rates at The Sparrow vary by season and demand; examples of prices start around 120 to 180 USD per night on certain dates.

  • What services are included in the room rate at The Sparrow?

    Depending on the distributors, some rates may include breakfast or specific benefits; the exact details are outlined in the terms of your offer at the time of booking.

  • Is housekeeping daily at The Sparrow?

    Housekeeping is provided, with the option for towel changes upon request, in accordance with the information provided by hotel partners.

  • Does the hotel have a concierge service in Boise?

    The reception is open 24/7 and offers concierge services to help organise your activities, bookings, and local recommendations.

  • Does The Sparrow offer common areas for relaxing or working?

    Common areas such as an outdoor patio with a fireplace, relaxation zones, and a café in the lobby are mentioned among the amenities of The Sparrow.

Dining

  • What type of dining is available at The Sparrow Boise?

    The Sparrow has an on-site restaurant and coffee shop, allowing guests to dine without leaving the property.

  • What type of breakfast is offered?

    The breakfast offered depends on the booking rate; some rates include breakfast served on-site, otherwise it is available à la carte in the hotel’s restaurant or café.

  • Are there good restaurants in the immediate vicinity of The Sparrow?

    The area offers a wide selection of restaurants and bars within walking distance from The Sparrow, making it easy to vary dining options in Boise.

  • Is The Sparrow's restaurant open for lunch and dinner?

    The on-site restaurant serves bistro-style cuisine and dishes suitable for different times of the day; exact hours may vary by season.

  • Does the hotel or nearby restaurants offer vegetarian or gluten-free options?

    Vegetarian or light options are generally available at the restaurant or in nearby establishments; it is advisable to notify any allergies or specific diets in advance.

Spa & Wellness

  • Does The Sparrow have a spa or wellness area on-site?

    No confirmed information mentions the presence of an internal spa; spas and wellness centres are accessible in the city within a short distance.

  • Does the hotel offer a sauna or steam room in Boise?

    There is no mention of a sauna or steam room among the hotel’s amenities; guests may turn to local Boise spas for these services.

  • Does the hotel have a pool?

    No pool is indicated among the amenities of The Sparrow on the booking sites consulted.

  • Are there outdoor spaces to relax at The Sparrow Boise?

    Outdoor spaces such as a patio and an outdoor fire pit allow for relaxation in the fresh air, even without internal spa facilities.

  • Can massages or treatments be arranged in partnership with nearby spas?

    For massages or treatments, guests can book with partner spas located nearby, often recommended by the reception or concierge.

Activities & Leisure

  • What activities can be done around The Sparrow in downtown Boise?

    Thanks to its central location, the hotel provides easy access to restaurants, bars, shops, and events in downtown Boise, which are highly appreciated in customer reviews.

  • Is The Sparrow a good starting point for outdoor activities?

    The Boise area is conducive to outdoor activities such as hiking, biking, or river activities; these outings can be easily booked from the hotel.

  • What is the general atmosphere and customer experience at The Sparrow Boise?

    Reviews mention a friendly atmosphere and a design inspired by retro motels, with common areas conducive to relaxation and socialising.

  • Does the hotel have a gym or fitness centre?

    There is no mention of an internal fitness centre; guests wishing to exercise can inquire about nearby gyms.

  • Can one easily enjoy nightlife and events from The Sparrow?

    Local events, concerts, or markets are regularly held in downtown Boise, accessible on foot from the hotel; the reception can provide information on the current programme.

Family & Kids

  • Is The Sparrow suitable for a family stay with children?

    Rooms with two queen beds and certain amenities are suitable for families; the proximity to restaurants and attractions facilitates stays with children.

  • Does the hotel offer baby cots or children's equipment?

    Baby cots or additional equipment for young children may be offered in limited numbers; it is advisable to reserve them in advance.

  • Are there activities for children near The Sparrow Boise?

    The downtown area is generally suitable for family walks, with parks, restaurants, and entertainment accessible on foot from the hotel.

Pets

  • Are pets allowed at The Sparrow?

    Pets are allowed at The Sparrow upon request, possibly with additional fees; dedicated amenities such as blankets and 'pup-menities' are sometimes provided.

  • Is The Sparrow a dog-friendly hotel in Boise?

    Dog blankets and small pet-specific amenities have been mentioned by guests, making the hotel popular among travellers with dogs.

  • Can I leave my pet alone in the room while I go out?

    The policy regarding leaving a pet alone in the room varies by hotel and the behaviour of the animal; it is strongly recommended to confirm this point directly with the reception.

Accessibility

  • Is The Sparrow hotel suitable for people with reduced mobility?

    Accessible rooms, adapted pathways, and facilities for people with reduced mobility may be available; their number and exact features should be confirmed prior to arrival.

  • Are the common areas (reception, restaurant) easily accessible by wheelchair?

    It is likely that some parts of the hotel, such as the reception and the restaurant, are accessible without steps, but the precise details depend on the assigned room.

  • Can you book a room with specific disability features at The Sparrow?

    Facilities such as grab bars, accessible showers, or ground floor rooms may be offered, subject to availability and prior confirmation.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate chosen: some offers are cancellable free of charge up to a certain date, while others are non-refundable; these conditions are clearly stated at the time of booking.

  • Are there any occupancy taxes to pay?

    Accommodations in Boise generally apply local and occupancy taxes that appear in the final price detail at the time of payment.

  • What payment methods are accepted at The Sparrow Boise?

    Common payment methods include major credit cards and sometimes debit cards; a security deposit may be required upon arrival.

  • Do room prices at The Sparrow vary significantly by season?

    The rates at The Sparrow vary according to the season, demand, and events in Boise, with generally more attractive prices in the low season such as November or May.

  • What do customer reviews say about the value for money at The Sparrow Boise?

    Customer reviews highlight cleanliness, tasteful decor, comfortable bedding, and excellent location; some comments occasionally mention noise or parking costs.

Sustainability

  • Does The Sparrow implement measures to reduce linen consumption?

    The hotel promotes a towel change on request, which limits the water and energy consumption related to daily laundry.

  • Does the hotel support local artisans or producers in its operations?

    The use of local products, regional artworks, and a design inspired by Boise fosters a connection to the community and a more responsible approach.

  • What simple sustainable actions can I observe during my stay at The Sparrow Boise?

    Basic environmental best practices include waste reduction, optimising housekeeping, and raising guest awareness about reusing towels and linens when possible.

The Concierge answers — The Sparrow

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Boise Airport and The Sparrow?

    The concierge can arrange a private transfer or a local shuttle between The Sparrow and Boise Air Terminal, adapting the schedule to your flight and the number of passengers. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge book a taxi or ride-hailing service for me to get around Boise from the hotel?

    The concierge can book a reliable taxi or ride-hailing service for your trips to Boise State University, downtown, or any other area in Boise. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to rent a car through The Sparrow's concierge?

    The concierge can advise on nearby car rental options and assist in booking a vehicle suitable for your stay, with or without GPS. Contact the concierge to confirm the arrangements for the day.

  • Can you help me use public transport and soft mobility options around The Sparrow Boise?

    The concierge can provide information on bus routes, scooters, and bikes available for rent to easily explore downtown Boise. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge indicate where to park a large vehicle near the hotel?

    It is recommended to ask the concierge for the best public or private parking options nearby for a large vehicle or camper van. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you book a restaurant for dinner near The Sparrow Boise?

    The concierge can recommend and make reservations for you at restaurants in downtown Boise, ranging from casual bistros to fine dining establishments. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge suggest vegetarian or gluten-free restaurants in Boise?

    The concierge can select suitable dining options for vegetarian, vegan, or gluten-free diets and make reservations according to your dietary restrictions. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to organise a special birthday dinner through the hotel concierge?

    The concierge can organise a birthday or celebration dinner at a partner restaurant, including cake, decorations, and a personalised message. Contact the concierge to confirm the arrangements for the day.

  • Can you book a family-friendly restaurant near The Sparrow?

    The concierge can recommend restaurants that welcome children and take into account the presence of strollers or high chairs when making the reservation. Contact the concierge to confirm the arrangements for the day.

Spa Bookings

  • Can the concierge arrange spa treatments or massages near the hotel?

    The concierge can book massages, facials, and other treatments at partner spas located in Boise. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a romantic spa experience for two from The Sparrow?

    Reservations are made through the concierge, who can arrange a couple's wellness experience at an external spa with a private area. Contact the concierge to confirm the details for the day.

  • Can you help me find a spa offering prenatal or specific treatments?

    The concierge can direct to spas offering prenatal or specific treatments and manage availability with partner establishments. Contact the concierge to confirm the details for the day.

Excursions & Cultural Visits

  • Can you recommend a route to explore downtown Boise on foot from the hotel?

    The concierge can suggest routes for discovering Boise, including museums, street art, architecture, and iconic viewpoints. Contact the concierge to confirm the details for the day.

  • Can the concierge organise a guided tour of Boise or its historic districts?

    The concierge can book guided tours, bike tours, or scooter tours to explore Boise and its surroundings. Contact the concierge to confirm the details for the day.

  • Can I book a nature excursion or hike around Boise through the concierge?

    The concierge can direct to nature excursions in the Boise area, such as hills or nearby hiking zones. Contact the concierge to confirm the details for the day.

Special Occasions

  • Can you prepare a romantic surprise in the room for a marriage proposal at The Sparrow?

    The concierge can organise decorations, champagne, and treats in the room for an anniversary or a marriage proposal. Contact the concierge to confirm the details for the day.

  • Is it possible to have flowers and a birthday gift delivered to my room before my arrival?

    The concierge can coordinate a bouquet of flowers, a personalised card, and a small gift to be placed in the room before your arrival. Contact the concierge to confirm the details for the day.

  • Can the concierge arrange a photographer for a souvenir photo session in Boise?

    The concierge can assist in organising a private photo session in and around the hotel with a local photographer. Contact the concierge to confirm the details for the day.

Shopping & Luxury Services

  • Can you point out the best places for shopping in Boise from the hotel?

    The concierge can recommend the best shopping areas in Boise and local boutiques for fashion, outdoor gear, and souvenirs. Contact the concierge to confirm the details for the day.

  • Does the concierge offer personal shopper assistance in Boise's boutiques?

    The concierge can suggest personal shopper services or in-store advice depending on the options available in the city. Contact the concierge to confirm the details for the day.

  • Is it possible to have clothes cleaned or pressed through the hotel concierge?

    The concierge can direct to nearby quick laundry or dry cleaning services close to The Sparrow. Contact the concierge to confirm the arrangements for the day.

Family Activities

  • Can you recommend activities for children near The Sparrow Boise?

    The concierge can suggest family-friendly activities, such as parks, outdoor games, and fun places accessible from the hotel. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge help me organise a cultural day out with children?

    The concierge can provide information on museums, zoos, or interactive centres suitable for children in the Boise area. Contact the concierge to confirm the arrangements for the day.

Personalized Experiences

  • Can you organise a tailored programme for a discovery weekend in Boise from The Sparrow?

    The concierge can create a customised programme based on your interests: gastronomy, outdoor activities, culture, or sports, starting from The Sparrow. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge tell me how to experience a 'night like a local' in Boise?

    The concierge can suggest the best viewpoints, bars, and walks to enjoy a typical evening in Boise. Contact the concierge to confirm the arrangements for the day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits