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5★ · Plettenberg Bay

The Plettenberg Hotel

40 Church St, Plettenberg Bay, Cape Town, 6600, Afrique du Sud, Plettenberg Bay

4.74.7/5533 reviews · Google rating
  • Oceanfront setting in Plettenberg Bay
  • Panoramic views over the coastal scenery
  • Well placed for beaches and unspoilt nature
  • Included in Condé Nast Traveller’s 2025–2026 Gold List

Hotel 5-star in Plettenberg Bay, at the heart of the town, featuring panoramic ocean views, unspoiled beaches and surrounding nature.

Does The Plettenberg Hotel in Plettenberg Bay have a spa?

A spa is not highlighted among the hotel’s listed facilities.

The focus here is more on a seaside stay, with a restaurant, bar, lounge and 24-hour concierge.

How many rooms does The Plettenberg Hotel in Plettenberg Bay have?

The exact number of rooms is best confirmed when booking.

The concierge can guide you towards the most suitable room category, especially if view or position within the hotel matters to you.

What is the history of The Plettenberg Hotel in Plettenberg Bay?

The hotel is chiefly known today for its oceanfront setting and relaxed coastal stay.

For a more precise historical background, the easiest option is to ask the front desk or concierge on site.

A word from the Concierge

The Plettenberg Hotel through the Concierge's eyes

The Plettenberg Hotel is located in Plettenberg Bay, South Africa. This 5★ hotel sits by the ocean, offering panoramic views of the surrounding landscapes. The area is known for its beaches and unspoiled nature, ideal for outdoor enthusiasts. The hotel is part of the Condé Nast Traveler Gold List 2025-2026, showcasing its commitment to excellence. What sets this hotel apart is its warm and welcoming atmosphere. Guests appreciate the blend of luxury and comfort, with attentive service. The common areas are designed for relaxation, while the rooms provide a peaceful setting. The prime location allows easy exploration of local attractions, including nature reserves and water activities. Before you go, know that the hotel is perfect for couples seeking romance, families, and travelers looking to recharge. The summer season attracts many visitors, but the mild climate allows for enjoyable stays year-round. Be sure to book in advance, especially during holidays. _My tip from the Concierge: explore the nearby beaches to enjoy the scenery and water activities, which are a true highlight of the region._

Why choose The Plettenberg Hotel?

The Plettenberg Hotel is an exceptional address in Plettenberg Bay, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Oceanfront setting in Plettenberg Bay
  • Panoramic views over the coastal scenery
  • Well placed for beaches and unspoilt nature
  • Included in Condé Nast Traveller’s 2025–2026 Gold List

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

2 on-site dining venues.

  • Amelia's At The Plettenberg

    Restaurant

    Highlights

    • Indulge in a experience that captures the essence of coastal charm at The Plettenberg.
    Practical information

    The concierge’s wordAt Amelia’s At The Plettenberg, settle in and enjoy the coastal charm that defines the spirit of The Plettenberg.

  • The Sandbar

    Bar

    Highlights

    • Wide selection of local and international spirits, expertly mixed cocktails, award-winning wines, or pre- and post-dinner drinks.
    Practical information

    The concierge’s wordAt The Sandbar, settle in for a perfectly mixed cocktail or an award-winning glass of wine before or after dinner.

In the press

Distinctions & affiliations

Labels & distinctions
Small Luxury Hotels of the World
Rankings
Condé Nast Traveler Gold List

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 11:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are welcome at no extra charge.

Pets are allowed. No extra charges.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 40 Church St, Plettenberg Bay, Cape Town, 6600, Afrique du Sud

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 533 reviews

5/5Jean-Pierre Deckers

We stayed in the Lookout Villa with private pool, our kids loved it. Located next to the Lookout beach, this hotel is great, w/ a fully stocked complementary mini-bar and good breakfast. Staff was very helpful, gave…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 5 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Whale Tail Lookout PointTourist attraction

    127 m · 2 min walk

    Tourist lookout point two minutes' walk away, providing panoramic views of the ocean and whales.

    Practical information

    The concierge’s wordFor a sea-breeze pause 2 min walk away, head to Whale Tail Lookout Point when the light is soft and enjoy the ocean views.

  • Wedge BeachTourist attraction

    203 m · 2 min walk

    Wedge Beach, a tourist attraction just two minutes' walk away, featuring a beautiful sandy stretch and water activities.

    Practical information

    The concierge’s wordFor an easy seaside break 2 min walk away, Wedge Beach offers a wide sandy stretch, ideal for mixing swimming, a stroll, and water activities.

  • Beach View PointTourist attraction

    359 m · 4 min walk

    Beach viewpoint four minutes' walk away, providing a panoramic view of the coastline.

    Practical information

    The concierge’s wordA 4-minute walk away, Beach View Point offers a coastal pause, ideal for a quiet moment to take in the beach.

  • Plett Seal AdventuresTourist attraction

    364 m · 4 min walk

    Tourist attraction a four-minute walk away, offering experiences related to seals and marine life.

    Practical information

    The concierge’s wordA 4-minute walk away, Plett Seal Adventures is a great marine break if you’re in the mood for an outing centered on seals.

  • Le Fournil De Plett Bakery and CaféArt gallery

    487 m · 6 min walk

    Restaurant a six-minute walk away, providing a dining experience in a pleasant setting.

    Practical information

    The concierge’s wordFor an easy break in a pleasant setting, head to Le Fournil De Plett Bakery and Café, a 6-minute walk away.

  • Dolphin Adventures Sea KayakingTourist attraction

    553 m · 7 min walk

    Tourist attraction a seven-minute walk away, offering kayaking excursions to explore marine wildlife.

    Practical information

    The concierge’s wordFor an active break 7 min walk away, Dolphin Adventures Sea Kayaking brings you closer to marine wildlife on a kayaking outing.

  • Lagoon View Point - Beacon WayObservation deck

    572 m · 7 min walk

    Observation deck a seven-minute walk away, providing a panoramic view of the lagoon and surrounding landscapes.

    Practical information

    The concierge’s wordFor a quiet breather, head to Lagoon View Point - Beacon Way, a 7-minute walk away, especially when you feel like taking in the lagoon views.

  • St. Christopher Catholic ChurchChurch

    576 m · 7 min walk

    Religious building a seven-minute walk away, providing a space for reflection and prayer.

    Practical information

    The concierge’s wordA 7-minute walk away, St. Christopher Catholic Church offers a peaceful pause for a moment of reflection or prayer.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Barrington's Plettenberg BayGarden

    1.5 km · 18 min walk

    Barrington's Plettenberg Bay, a brewpub where craft beers can be enjoyed in a pleasant setting.

    Practical information

    The concierge’s wordFor a relaxed break, head to Barrington's Plettenberg Bay: a brewpub with a pleasant setting, ideal for sampling a few craft beers.

  • Global Village Gift ShopGarden

    2.2 km · 4 min by car

    Global Village Gift Shop, a gift shop offering a variety of handcrafted items.

    Practical information

    The concierge’s wordFor a craft-focused break in Plettenberg Bay, head to Global Village Gift Shop if you're after a thoughtful souvenir or an easy-to-pack gift.

  • Sanctuary Beach, Plettenberg BayPark

    3.3 km · 6 min by car

    Sanctuary Beach, a natural park providing a peaceful setting for walking and enjoying nature.

    Practical information

    The concierge’s wordFor a peaceful break, head to Sanctuary Beach: a natural setting that’s ideal for a gentle walk and enjoying nature.

  • Solar BeachPark

    3.5 km · 6 min by car

    Solar Beach, a natural park providing a setting conducive to relaxation and nature walks.

    Practical information

    The concierge’s wordFor a green escape, head to Solar Beach when you feel like a gentle walk and slowing the pace.

  • Reed BoardwalkPark

    3.7 km · 6 min by car

    Reed Boardwalk, a park featuring natural trails for walking and wildlife observation.

    Practical information

    The concierge’s wordFor a nature break in Plettenberg Bay, head to Reed Boardwalk for a მშვიდ walk along trails and wildlife spotting.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Rooms & Amenities

  • How many rooms does The Plettenberg hotel have?

    The hotel has 37 rooms and suites, spread between the main building and the villas, all decorated in a classic and contemporary style.

  • Why is there no room number 420 in hotels?

    The absence of room number 420 in some hotels is due to cultural or perception considerations; the numbering of rooms is decided by each establishment.

  • Is The Plettenberg Hotel one of the best 5-star hotels in Plettenberg Bay?

    The Plettenberg is a 5-star hotel and a member of Small Luxury Hotels of the World, renowned for its ocean views and personalised service.

  • Do the rooms at The Plettenberg Hotel have a sea view?

    Most rooms and suites offer an ocean or garden view, with some categories directly overlooking the bay and beaches.

  • What amenities are found in the rooms at The Plettenberg Hotel?

    The rooms are equipped with premium bedding, en-suite bathroom, air conditioning, television, minibar, safe, and tea/coffee making facilities.

  • Is housekeeping provided daily in the rooms?

    Housekeeping is carried out daily, with evening turndown service in this luxury boutique hotel.

Activities & Leisure

  • What is the history of The Plettenberg hotel?

    The Plettenberg is situated on a promontory overlooking the bay; it occupies former residential buildings transformed into a luxury boutique hotel by Liz McGrath.

  • What leisure activities are offered around The Plettenberg Hotel?

    Guests can enjoy nearby beaches, cliff hiking trails, and excursions for marine and terrestrial wildlife.

  • Can whale watching excursions be arranged from The Plettenberg Hotel Plettenberg Bay?

    Whale and dolphin watching trips are possible in the bay, seasonally, through local providers.

  • Is The Plettenberg Hotel close to the shops and restaurants in the town centre?

    The hotel is just a few minutes' walk from the shops, cafés, and restaurants in the centre of Plettenberg Bay, ideal for strolls.

Spa & Wellness

  • Does The Plettenberg hotel have a spa?

    Yes, The Plettenberg has the Fresh Wellness Spa on site, offering massages, body and facial treatments, as well as wellness therapies.

  • Does the hotel have a pool?

    Yes, the hotel has at least two outdoor pools, including an infinity pool with panoramic views of the bay.

  • What types of treatments are offered at the spa of The Plettenberg Hotel?

    The Fresh Wellness Spa offers massages, beauty treatments, and wellness therapies, with dedicated treatment rooms within the hotel.

  • Are the pools at The Plettenberg Hotel infinity pools facing the bay?

    The outdoor pools include an infinity pool with ocean views, accessible to guests for relaxation and swimming.

  • Does the hotel have a gym or fitness area?

    A small fitness room is available on-site, equipped for basic training, in addition to the pools and spa.

Billing & Policies

  • Who is Thomas Roggla?

    Thomas Roggla is associated with the ownership of The Liz McGrath Collection, which includes The Plettenberg, but the daily management is handled by the on-site hotel team.

  • What is the hotel's cancellation policy?

    Cancellation conditions vary depending on the rate and booking channel. Please contact the concierge to confirm the current policy.

  • Are there any occupancy taxes to pay?

    Government taxes may apply according to South African regulations and the type of rate. Please contact the concierge to confirm the current policy.

  • What payment methods are accepted at The Plettenberg Hotel Plettenberg Bay?

    Payment methods generally include international credit card and local currency, with possible conversion via the banking provider.

  • Are the rates at The Plettenberg Hotel prepaid or paid on arrival?

    The Plettenberg applies flexible or semi-flexible booking policies depending on the rates, with prepayment sometimes required for promotional offers.

  • Does The Plettenberg Hotel have non-smoking rooms and specific policies?

    The hotel follows local regulations, including non-smoking policies in rooms and certain common areas.

Sustainability

  • Who is Liz McGrath?

    Liz McGrath was a renowned South African hotelier, founder of The Liz McGrath Collection, which includes The Plettenberg, The Cellars-Hohenort, and The Marine.

  • Does The Plettenberg Hotel have a sustainability or environmental responsibility approach?

    The hotel promotes personalised service, a boutique size (37 rooms), and involvement in coastal environmental protection, in connection with the Liz McGrath Collection.

  • What eco-friendly actions are implemented by the hotel on a daily basis?

    Waste reduction practices, energy conservation, and the use of local products are encouraged in dining and daily operations.

  • Does the hotel support initiatives for coastal and local wildlife protection in Plettenberg Bay?

    The coastal location encourages the hotel to support the preservation of marine wildlife and beaches, particularly through local partners.

Arrival & Departure

  • Does the hotel have parking?

    Yes, a private parking is offered to guests, usually free for hotel residents. Please contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in is possible depending on room availability. Please contact the concierge to confirm the current policy.

  • Are airport transfers offered?

    Transfers can be arranged through local providers upon request. Please contact the concierge to confirm the current policy.

  • What are the check-in and check-out times at The Plettenberg Hotel?

    Check-in is generally in the afternoon, and check-out is in the late morning, in accordance with 5-star hotel standards. Please contact the concierge to confirm the current policy.

Dining

  • What type of breakfast is offered?

    A full breakfast is served, with à la carte options, hot dishes, pastries, and fruits, usually in the dining room facing the ocean or on the terrace.

  • What restaurants and bars are available at The Plettenberg Hotel Plettenberg Bay?

    The Plettenberg features the Seafood at The Plettenberg restaurant, offering a menu focused on local produce and seafood, as well as an elegant bar, the Sandbar.

  • Does the hotel offer menus suitable for specific diets (vegetarian, gluten-free)?

    Vegetarian, vegan, or gluten-free options can generally be provided at the restaurant and breakfast upon prior request.

  • Can meals be taken in the room at The Plettenberg Hotel?

    Room service is available to allow meals and breakfast to be taken in the room, according to the hours set by the hotel.

Included Services

  • Is Wi-Fi available in the hotel?

    Yes, Wi-Fi access is free throughout the hotel, in the rooms and common areas.

  • Is breakfast included in the room rate at The Plettenberg Hotel?

    Breakfast is generally included in the stay packages, depending on the rate chosen and the booking channel.

  • What services are included in the room rates at The Plettenberg Hotel?

    Wi-Fi, access to pools, parking, and common areas are generally included in the stay, depending on the room type and the offer booked.

  • Does the hotel offer a dedicated concierge service for guests?

    A concierge service is available to arrange excursions, transfers, restaurant reservations, and activities.

Pets

  • Are pets allowed at The Plettenberg Hotel?

    Pets are generally not allowed at The Plettenberg. Please contact the concierge to confirm the current policy.

  • Are there any specific restrictions regarding pets at the hotel?

    Pets are generally not allowed in the rooms or common areas, with the possible exception of assistance dogs.

Location & Access

  • What is the distance between the hotel and the airport?

    The Plettenberg is approximately 110 km from George Airport and about 230 km from Port Elizabeth Airport.

  • Where exactly is The Plettenberg Hotel located in Plettenberg Bay?

    The hotel overlooks Plettenberg Bay, just a few minutes' walk from the beaches and close to the town centre with restaurants and shops.

Family & Kids

  • Does the hotel offer babysitting or childcare services?

    Childcare or babysitting services can be provided upon request, subject to the availability of providers.

  • Can families request a cot or children's equipment?

    Cots can be provided upon request in certain rooms, depending on the configuration and capacity of the chosen room.

  • Is The Plettenberg Hotel suitable for family stays with children?

    The location above the beach allows easy access to family-friendly beaches and child-friendly activities in the bay.

Accessibility

  • Is The Plettenberg Hotel suitable for people with reduced mobility?

    Ground floor rooms and facilitated access are offered, but the level of accessibility may vary by building.

  • What accessibility features are available in the hotel?

    There are ramps and relatively easily accessible common areas, but some areas may have steps.

  • How can I inform the hotel of my specific accessibility needs?

    It is recommended to notify in advance of any specific needs (wheelchair, mobility assistance) so that the team can prepare for your arrival.

The Concierge answers — The Plettenberg Hotel

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between the airport and The Plettenberg Hotel?

    The concierge can organise private transfers to and from George or Port Elizabeth airport. Contact the concierge to confirm the arrangements for the day.

  • How can I organise a driver to visit the Garden Route from the hotel?

    The concierge can book a taxi or chauffeur service for trips to Knysna, Tsitsikamma or the Garden Route. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge help me rent a car during my stay?

    The concierge can assist in renting a car from local agencies in Plettenberg Bay and arrange for delivery to The Plettenberg Hotel. Contact the concierge to confirm the arrangements for the day.

  • Is there a shuttle between the hotel, the beach and the town centre?

    It is recommended to ask the concierge for shuttle schedules or transport options to the beaches and town centre from the hotel.

  • Is it possible to book a helicopter transfer or a scenic flight from Plettenberg Bay?

    The concierge can arrange helicopter transfers or scenic flights over the bay, subject to availability and weather conditions. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you book a table at the Seafood at The Plettenberg restaurant for dinner?

    Reservations are made through the concierge for the Seafood at The Plettenberg restaurant, which is highly sought after for dinner with an ocean view.

  • Who can help me choose and book the best restaurants in Plettenberg Bay?

    The concierge can recommend and book fine dining or seafood restaurants in Plettenberg Bay and the surrounding area.

  • How can I have the restaurant menus adapted for my allergies or intolerances?

    It is recommended to inform the concierge in advance of any dietary restrictions to arrange suitable menus for breakfast and dinner.

  • Is it possible to privatise a space for a romantic dinner at the hotel?

    The concierge can organise a private romantic dinner with an ocean view, subject to availability of spaces and catering staff.

Spa Bookings

  • How can I book a treatment or massage at the Fresh Wellness Spa of the hotel?

    Reservations are made through the concierge for Fresh Wellness Spa, which offers a range of treatments and massages on-site.

  • Are there full-day or half-day spa packages at The Plettenberg Hotel?

    The concierge can recommend spa packages that combine treatments, lunch, and access to the pools, depending on current offers.

  • Can I arrange a couples' spa ritual with a sea view?

    It is recommended to consult the concierge to organise couples' spa treatments or personalised rituals with a view of the bay.

Excursions & Cultural Visits

  • Can you book a safari or wildlife reserve tour from the hotel?

    The concierge can arrange excursions to wildlife reserves, animal sanctuaries, and parks in the Plettenberg Bay area.

  • Who can help me organise excursions on the Garden Route from The Plettenberg Hotel?

    The concierge can prepare a tailored itinerary to explore the Garden Route, Knysna, Tsitsikamma, and the surrounding vineyards.

  • How can I organise a sea outing to see whales or dolphins?

    It is recommended to ask the concierge for the best whale and dolphin watching activities according to the season.

Special Occasions

  • Can you prepare a romantic surprise in the room for a wedding anniversary?

    The concierge can organise a romantic room decoration with flowers, champagne, and petals for a wedding anniversary or honeymoon.

  • How can I organise a birthday or a marriage proposal at The Plettenberg Hotel?

    It is possible to request the concierge to organise an intimate celebration, with a personalised cake and discreet staging.

  • Is it possible to bring in a photographer or musician for a private event at the hotel?

    The concierge can coordinate photographers, musicians, and staging for private events in the hotel spaces.

Shopping & Luxury Services

  • Who can advise me on a high-end shopping itinerary in Plettenberg Bay?

    The concierge can recommend high-end boutiques, art galleries, and concept stores in Plettenberg Bay and organise a shopping itinerary.

  • Can I benefit from a personal shopper during my stay at The Plettenberg Hotel?

    It is recommended to go through the concierge to arrange for a personal shopper or local stylist service, subject to availability.

  • Can the concierge assist with shipping purchases or artworks to my home?

    The concierge can assist with the purchase and shipping of wine, art, or high-end souvenirs internationally.

Family Activities

  • Who can recommend activities for children around Plettenberg Bay?

    The concierge can suggest child-friendly activities, such as family beaches, animal sanctuaries, and adventure parks nearby.

  • Can you help me arrange childcare for an evening?

    It is recommended to request the concierge to organise a childcare service if available, with prior reservation.

Personalized Experiences

  • Is it possible to create a personalised itinerary for a stay around the bay and the hotel?

    The concierge can design a tailored programme including cliff walks, tastings, sea outings, and spa visits, according to your interests.

  • Can you organise a professional photo shoot in the hotel and its surroundings?

    It is recommended to request the concierge to arrange a private photo shoot at the most beautiful spots of The Plettenberg Hotel and the bay.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits