The Mandala Hotel

Check-in at The Mandala Hotel is generally possible from 3:00 PM and check-out until 11:00 AM, subject to room category and your booking conditions.

A private underground parking is available at The Mandala Hotel, with direct access to the hotel and daily charges according to the current rates.

Early check-in is sometimes possible depending on availability; an additional charge may apply based on the time of arrival and pricing conditions.

A late check-out may be granted depending on availability on the day, often for an additional fee; it is advisable to request it at the reception in advance.

Private transfers to and from the airports can be arranged upon request by the hotel, with separate charges depending on the type of vehicle.

The hotel is located at Potsdamer Strasse 3, 10785 Berlin, in the heart of Potsdamer Platz, in the Mitte district.

From Berlin-Brandenburg Airport, The Mandala Hotel is approximately 25 to 30 km away, or 30 to 45 minutes by car depending on traffic.

The hotel is directly served by the S-Bahn and U-Bahn station Potsdamer Platz, just a few minutes' walk from the main entrance.

The Brandenburg Gate and the Tiergarten are about a 10 to 15-minute walk from the hotel, making it easy to visit the historic centre.

Taxis are easily available at Potsdamer Platz, just in the immediate vicinity of the hotel entrance.

The suites at The Mandala Hotel are spacious, contemporary in style, often featuring a seating area, desk, balcony or terrace depending on the category.

All suites have a small kitchenette or a basic equipped kitchen area, ideal for longer or independent stays.

Wi-Fi is available free of charge throughout the hotel, including in the rooms and common areas.

Most rooms are non-smoking; the hotel has designated smoking areas, but the suites themselves are generally strictly non-smoking.

Each room is equipped with at least a flat-screen TV, a safe, a minibar, a desk, and a modern en-suite bathroom.

Breakfast is served as a premium buffet with continental and international options; an à la carte service complements the offering depending on the seasons.

Breakfast is generally served in the morning in the hotel's dedicated area; the times vary but are usually between 7:00 and 10:30.

Breakfast is not automatically included in the room rate; it is often offered at an additional cost, especially for bookings without a meal plan.

The Mandala Hotel features the Michelin-starred fine dining restaurant FACIL, offering refined cuisine in a contemporary setting.

Room service is available for meals and snacks, with a specific menu and hours depending on the period.

The Mandala Hotel has the ONO Spa, a modern wellness area offering treatments, massages, and fitness facilities on the upper floors.

Access to certain facilities of the spa and fitness room may be included for guests, while treatments are charged separately.

No, the hotel does not have an indoor or outdoor pool; wellness focuses on the spa and fitness facilities.

Massages, body and facial treatments are offered at the ONO Spa, with advance booking recommended, especially in the evening and on weekends.

The central location at Potsdamer Platz allows for quick access to many theatres, cinemas, shopping centres, and cultural sites on foot.

The hotel offers a well-equipped fitness room, integrated into the ONO Spa area, accessible to guests according to the posted hours.

The immediate proximity of the Tiergarten offers jogging, walking, or cycling opportunities from the hotel.

The hotel is not specifically themed for children, but the large suites and kitchenettes are well-suited for family stays.

Baby cots can be provided in certain room categories, upon prior request and subject to availability.

Some suites have separate living/bedroom areas, allowing for children to be accommodated separately for added comfort.

High chairs are generally available in the restaurant for young children; it is advisable to specify this when making a reservation.

Pets are not allowed in most offerings at The Mandala Hotel, unless specific exceptions are indicated for certain packages.

No dedicated dog areas, such as a dog park or special services, are indicated among the hotel's facilities.

It is advisable to check before booking as some platforms may offer specific conditions for pets on certain rooms.

The hotel's entrance, elevators, and common areas are accessible at ground level or via ramps, facilitating access for people with reduced mobility.

The hotel has elevators serving all floors with rooms, restaurants, and spa, facilitating internal movement.

Some rooms may be more suitable, with wider spaces; it is recommended to specify this when making a reservation for optimal arrangements.

Invoices can generally be settled by major credit card or cash; some prepaid offers must be paid in advance according to the terms.

The cancellation policy varies according to the rate chosen; some bookings can be cancelled up to a certain date, while others are non-refundable.

Yes, a city tax may be applied in Berlin for leisure stays, usually charged per night and per person in addition to the room rate.

Room rates vary depending on the period, suite category, and booking conditions; high season and major events at Potsdamer Platz can lead to higher prices.

Deposits or pre-authorisations on cards may be requested upon arrival to cover extras such as minibar or room service.

The hotel promotes a sustainable design approach and efficient use of space; environmental practices may include responsible energy and linen management.

Towel reuse and less frequent bed linen changes may be offered to reduce water and detergent consumption.

Welcome products and consumables are carefully selected, and the hotel may favour quality suppliers, sometimes local, to limit environmental impact.

Some lighting and heating equipment may be designed to optimise energy consumption in the rooms and common areas.