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5★ · Fort Cochin

The Malabar House

1/268 269, Parade Road, Fort Kochi, Kochi, Kerala 682001, Inde, Fort Cochin

4.04.0/5103 reviews · Google rating
  • In the heart of Fort Cochin’s historic quarter
  • Relais & Châteaux property in India
  • Colonial character with carefully curated décor
  • Close to local cultural attractions

Hotel 5-star in Fort Cochin, India, in the heart of Fort Cochin, featuring Relais & Châteaux status, a historic setting and colonial charm.

Where is The Malabar House in Fort Cochin?

The hotel is in Fort Cochin, within the historic quarter. This setting makes it easy to explore local cultural landmarks on foot.

Several sights are close by, including Fort Kochi Beach and St. Francis Church. The concierge can also help plan a walk through the area.

What is special about The Malabar House in Fort Cochin?

The Malabar House stands out for its colonial character and its setting in Fort Cochin’s historic quarter. The overall experience focuses on authenticity and attentive service.

It combines contemporary comfort, personalised hospitality and a calm stay rhythm. It works well as a base for sightseeing, then returning to a quieter setting.

Can you dine well at The Malabar House?

Yes, the hotel has both a restaurant and a bar. Malabar Junction serves cuisine with Keralan and Mediterranean influences.

For drinks, Divine Wine Lounge offers wines by the glass, chilled beers and non-alcoholic options. Breakfast is also part of the on-site experience.

A word from the Concierge

The Malabar House through the Concierge's eyes

The Malabar House is located in Fort Cochin, India. This 5★ hotel is part of the Relais & Châteaux collection. It sits in a historic area, close to local cultural attractions. The location allows easy exploration of the region's rich heritage. The hotel's atmosphere reflects colonial charm, with careful decoration and a warm ambiance.

What sets this establishment apart is its commitment to authenticity and service. As a Relais & Châteaux property, The Malabar House provides a unique experience, combining modern comfort with local traditions. Guests appreciate the personalized welcome and attention to detail. The hotel creates an ideal setting for relaxation after a day of exploration.

Before you go, know that the hotel suits various types of stays. Whether you are a couple, on a business trip, or with family, you will find suitable services. The best season to visit Fort Cochin is from November to February, when the weather is more pleasant. Consider booking in advance to secure your stay.

_My tip from the Concierge: prioritize guided tours to discover local history; guides offer unique insights into the region's culture._

Why choose The Malabar House?

The Malabar House is an exceptional address in Fort Cochin, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • In the heart of Fort Cochin’s historic quarter
  • Relais & Châteaux property in India
  • Colonial character with carefully curated décor
  • Close to local cultural attractions
  • Personalised welcome and thoughtful attention to detail

Rooms & suites

The hotel at a glance

Services & amenities

Dining

2
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast in the heart of Fort Cochin

    Beginning the day at The Malabar House before setting out to explore the historic quarter is one of the stay’s simplest and most rewarding pleasures. Breakfast becomes a transition between the calm of the house and the gradual animation of Fort Cochin. It is a chance to slow down, set the day’s rhythm and enjoy attentive service in surroundings aligned with the spirit of the destination.

    IncontournableIncluded in your stay
  • Guided walk through the historic quarter

    To understand Fort Cochin beyond its façades, a well-led guided visit remains one of the most rewarding options. Starting from the hotel, this experience connects monuments, old streets, places of worship and the traces of maritime trade that shaped the quarter. It is especially suited to travellers wishing to add depth to their discovery and better grasp the layered influences that define the town’s identity.

    CultureReservation required
  • A calm return after sightseeing

    One of The Malabar House’s quieter signatures lies in the sense of refuge it offers after several hours spent in Fort Cochin’s streets. Returning to the hotel, finding the room restored to order, pausing before dinner or simply revisiting the day’s impressions gives the stay a valuable sense of rhythm. There is nothing theatrical about it, yet it embodies a very contemporary form of luxury grounded in balance and ease.

    Included in your stay
  • Dinner in a house of character

    Dining at The Malabar House extends the discovery of Fort Cochin in a more composed register. In a Relais & Châteaux house, the table forms part of the stay’s identity, offering a setting, a rhythm and a sensitive reading of the region. After a day of sightseeing, dinner becomes a way of returning to oneself while remaining connected to the destination, its produce and its cultural inheritance.

    Art de vivreReservation required
  • Tailored concierge planning for Fort Cochin

    Because Fort Cochin is best discovered with a few well-chosen reference points, concierge support can meaningfully shape the stay. Route suggestions, practical arrangements, help in structuring a day of visits or recommendations suited to each traveller’s pace: this service-led experience is especially valuable for guests who wish to avoid guesswork without losing the freedom of discovery.

    ServiceIncluded in your stay
  • A cultural stay on foot

    The Malabar House’s location makes it possible to approach Fort Cochin as a destination best explored on foot, which significantly changes the quality of the experience. Guests can head out several times a day, alternate visits and pauses, return to the hotel and set out again according to the light or inclination. This freedom of movement encourages a more organic discovery of the historic quarter and perfectly suits a house rooted in its surroundings.

    LocalisationIncluded in your stay

Restaurants & bars

2 on-site dining venues.

  • Malabar Junction

    Restaurant

    Highlights

    • Keralan and Mediterranean
    • the cross roads between East & West, combining innovative Keralan and Mediterranean influenced cuisines
    Practical information

    The concierge’s wordAt Malabar Junction, you’ll taste a true crossroads of East and West, where Keralan and Mediterranean influences meet with finesse.

  • Divine Wine Lounge

    Bar

    Highlights

    • offers a selection of wines by the glass, chilled beers and non-alcoholic drinks
    Practical information

    The concierge’s wordFor an easy drink, head to Divine Wine Lounge: wines by the glass, chilled beers, and alcohol-free options to suit your mood.

In the press

Distinctions & affiliations

Labels & distinctions
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 14:00
Check-out
Until 12:00

Cancellation

Yes, free cancellation is available.

Pets

Pets are not allowed.

No pets and no service animals are allowed at this property.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 1/268 269, Parade Road, Fort Kochi, Kochi, Kerala 682001, Inde

View on the map

Official website

Google listing

Guest reviews

4.0 / 5 · 103 reviews

4/5Manu Bhadauriya

Had sadya here about a year and a half ago on Onam. While roaming around Fort Kochi, I happened to come across this place and decided to try it — and it turned out to be an amazing experience. Everything was good, and…

4/5Elizabeth Sayers-Birdee

We had a very comfortable and clean room. The breakfast was good and so was dinner. They have a wine and beer bar. The breakfast they gave us for our early departure wasn't the best but it's a very pleasant place to…

2/5Helen Ingvarsson

Double the price- half the quality. After 3 weeks in Sri Lanka and Kerala this "fine dining" experienced was the most dull of all meals I had- including the one for the 10th of the price. We had six daft plates - all…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 3 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Pandhal Cafe & DeliArt gallery

    on site · 1 min walk

    Cafe just a minute's walk away, providing a pleasant space to relax and enjoy beverages.

    Practical information

    The concierge’s wordA 1-minute walk away, Pandhal Cafe & Deli is an easy, pleasant stop to unwind over a drink between explorations in Fort Cochin.

  • Lila - Curated ExperiencesArt gallery

    225 m · 3 min walk

    Restaurant three minutes' walk away, providing a dining experience in an artistic setting.

    Practical information

    The concierge’s wordA 3-minute walk away, Lila - Curated Experiences makes a lovely pause if you're after a meal in an artistic setting.

  • Fort Kochi BeachTourist attraction

    234 m · 3 min walk

    Fort Kochi Beach, a three-minute walk away, provides a pleasant setting to relax and enjoy the sea view.

    Practical information

    The concierge’s wordA 3-minute walk away, Fort Kochi Beach is ideal for a calm seaside break when you want to unwind without going far.

  • Église Saint-François de CochinChurch

    237 m · 3 min walk

    Church three minutes' walk away, known for its architecture and religious history.

    Practical information

    The concierge’s wordA 3-minute walk away, St. Francis Church in Cochin offers a peaceful pause if you're in the mood for architecture and a touch of religious history.

  • Big B Shooting LocationTourist attraction

    278 m · 3 min walk

    Tourist attraction three minutes' walk away, known for its picturesque scenery and photographic opportunities.

    Practical information

    The concierge’s wordFor a short break 3 minutes on foot away, head to Big B Shooting Location if you're in the mood for scenic views and lovely photos.

  • Cathédrale Sainte-Croix de CochinChurch

    370 m · 4 min walk

    Religious building a four-minute walk away, showcasing Portuguese colonial architecture.

    Practical information

    The concierge’s wordA 4-minute walk away, Santa Cruz Cathedral Basilica offers a peaceful pause if you're in the mood for Portuguese colonial architecture.

  • GREAT K V Kathakali centre.Performing arts

    370 m · 4 min walk

    Performance theater a four-minute walk away, dedicated to Kathakali, a traditional form of Indian dramatic dance.

    Practical information

    The concierge’s wordA 4-minute walk away, GREAT K V Kathakali centre offers an ideal cultural evening centered on traditional Kathakali performances.

  • Vasco Da Gama SquareTourist attraction

    455 m · 5 min walk

    Vasco Da Gama Square, a tourist site just five minutes' walk away, offering views of the harbor and local architecture.

    Practical information

    The concierge’s wordA 5-minute walk away, Vasco Da Gama Square makes a lovely break to take in the harbor and local architecture, especially early or late in the day.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Subhash Bose ParkPark

    4.4 km · 8 min by car

    Park in Fort Cochin, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a quiet break in Fort Cochin, head to Subhash Bose Park when you’re craving greenery and a moment to unwind.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at The Malabar House?

    Standard check-in starts at 2 PM and check-out is around 12 PM, subject to reserved rate policies and availability on the day.

  • Can I check in early?

    Early check-in is possible only subject to availability upon arrival; an additional charge may apply depending on the arrival time and the reserved rate policy.

  • Is it possible to request a late check-out at The Malabar House?

    Late check-outs may be granted depending on hotel occupancy, sometimes with additional fees; it is advisable to request this at the reception the day before departure.

  • Can I arrive late in the evening for my hotel check-in?

    The reception operates continuously, allowing for late check-in in case of evening or night arrivals, after informing the hotel prior to travel.

  • Are airport transfers offered?

    Private airport transfers can be arranged by the hotel upon prior request, at an additional cost, in an air-conditioned vehicle suitable for the number of people and luggage.

Location & Access

  • Where is The Malabar House located in Fort Kochi?

    The Malabar House is located at 1/268–1/269 Parade Road, in the historic area of Fort Kochi, Kochi, Kerala, India.

  • What is the distance between the hotel and the airport?

    The hotel is approximately 40 km by road from Cochin International Airport, averaging 60 to 90 minutes of travel time depending on traffic.

  • How far is the hotel from the railway station and the centre of Cochin?

    The Malabar House is about 4 to 5 km from Ernakulam Junction railway station and approximately 2.5 to 3 km from the modern centre of Cochin, depending on the route taken.

  • Is the hotel close to the beach and waterfront of Fort Kochi?

    A local beach is accessible on foot, about 250 metres from the property, allowing you to reach the waterfront of Fort Kochi in a few minutes.

  • Can the main sites of Fort Kochi be visited on foot from the hotel?

    The location in the heart of Fort Kochi allows for walking to many sites such as the Chinese fishing nets, colonial churches, and streets lined with cafes and galleries.

Rooms & Amenities

  • What is the style and type of rooms offered at The Malabar House?

    The 17 rooms and suites blend contemporary design with traditional elements, featuring colonial furniture, comfortable bedding, private bathrooms, and decor inspired by local art.

  • What amenities are found in the room (air conditioning, minibar, safe, workspace)?

    Rooms generally feature queen-size beds, air conditioning, a minibar, a safe, a bathroom with a shower, and a workspace or seating area.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in the rooms and common areas of the hotel, allowing guests to connect for work or leisure at no extra cost.

  • Do some rooms have a balcony or terrace at The Malabar House?

    Some rooms or suites offer a balcony, terrace, or direct access to the courtyard; these configurations are subject to availability at the time of booking.

  • Is it possible to book a smoking room at The Malabar House?

    The hotel does not offer smoking rooms; it is generally non-smoking indoors, with designated outdoor areas where smoking is permitted.

Dining

  • What type of breakfast is offered?

    Breakfast is served as a menu or à la carte, with continental, Indian, and international options, including vegetarian choices and made-to-order preparations.

  • What is the main restaurant of The Malabar House and what type of cuisine is served there?

    The Malabar Junction restaurant is the hotel's main dining venue, renowned for its contemporary Indian and Keralan cuisine, featuring a menu that highlights seafood and local spices.

  • Does the hotel have a bar or wine lounge for drinks?

    A wine bar or wine lounge, named Divine, offers a selection of wines, cocktails, and beverages in a friendly setting adjacent to the restaurant.

  • Can the hotel provide vegetarian, vegan, or special diet menus?

    Vegetarian, vegan, halal, kosher, and gluten-free options are generally available at breakfast and in the restaurant, to be specified at the time of booking or upon arrival.

  • Can we dine outdoors in the patio or by the pool at The Malabar House?

    It is generally possible to have meals in the central patio or by the pool, subject to weather conditions and the service setup at the time of the stay.

Spa & Wellness

  • Is there a spa on-site at The Malabar House and what services does it offer?

    The hotel has a spa area offering massages, wellness treatments and packages, often inspired by Ayurveda and local traditions.

  • What types of massages and wellness treatments are available at the hotel spa?

    Treatments such as back, head or full body massages, as well as wellness packages and relaxation sessions are available, sometimes complemented by yoga and fitness classes.

  • Does the hotel offer yoga or fitness classes for guests?

    Yoga classes, fitness sessions, personal trainer sessions and wellness programmes may be offered at certain times, with prior reservation.

  • Is there a relaxation or rest area within the spa of The Malabar House?

    A relaxation area and lounge are provided in the spa for resting before or after treatments, depending on the facilities available during the stay.

Activities & Leisure

  • Does the hotel have a swimming pool?

    The hotel has a swimming pool, generally of an intimate size, located in the courtyard, accessible to residents during the hours displayed on-site.

  • What activities and entertainment are offered on-site or departing from The Malabar House?

    Activities such as cycling, guided tours, cooking classes, musical performances, temporary exhibitions and themed dinners are offered, sometimes at an additional cost.

  • Does the hotel offer bicycle rentals or organised excursions in Fort Kochi?

    Bicycle rentals, guided walks, cultural visits and boat rides can be arranged through the hotel, allowing guests to explore Fort Kochi and its surroundings.

  • Are there cultural or artistic events organised at The Malabar House?

    Events such as concerts, themed evenings, cultural workshops and art exhibitions may be organised occasionally within the hotel premises, particularly around the patio.

Family & Kids

  • Is The Malabar House suitable for a family stay with children?

    This establishment with 17 rooms offers an intimate atmosphere; it is suitable for families, but does not provide a structured kids' club like some larger resorts.

  • Does the hotel offer baby cots or extra bedding for children?

    Baby cots or extra beds may be available upon request for certain rooms or suites, depending on capacity policy and subject to availability at the time of booking.

  • Is there a babysitting or childcare service at The Malabar House?

    A childcare service can be offered upon request via the reception or concierge, subject to the availability of qualified staff and possible additional charges.

  • Does the hotel restaurant offer child-friendly meal options?

    The restaurant menus can be adapted for children, with simpler or less spicy preparations, upon request at the time of ordering.

Pets

  • Are pets allowed at The Malabar House?

    Pets are generally not accepted at The Malabar House; it is advisable to check directly with the hotel for specific situations.

  • Does the hotel offer special services for pets?

    No specific services for pets, such as beds, bowls, or walks, are provided, as the establishment is not standardly oriented as 'pet friendly'.

  • Are assistance dogs or service animals allowed in the establishment?

    Assistance dogs may be accepted in certain cases, in compliance with local regulations; it is advisable to inform the hotel of this need at the time of booking.

Accessibility

  • Is the hotel suitable for people with reduced mobility?

    The Malabar House occupies a renovated colonial house; some areas may be less accessible, but partial adaptations allow for accommodating different types of travellers.

  • Are there ground floor rooms or easily accessible rooms without stairs?

    Some ground floor rooms and common areas may be more easily accessible, but the possible absence of a lift in this historic building should be taken into account.

  • Do the bathrooms have suitable facilities (grab bars, walk-in showers)?

    The width of doors, the presence of steps, and the specifics of adaptable bathrooms may vary by room; prior contact with the hotel is recommended to check compatibility with needs.

  • As the hotel is a historic house, are there structural constraints to be aware of for people with specific needs?

    The Malabar House is located in a historic house dating from the mid-18th century, restored and transformed into a boutique hotel over time.

Included Services

  • Does the hotel have parking?

    A private parking area is available on-site or nearby for guests, subject to availability; it is generally included, without a formal valet service.

  • What are the main services included in the room price at The Malabar House?

    Wi-Fi, access to the pool, certain cultural events, and basic services such as daily housekeeping are included in the stay.

  • Does the hotel have a concierge service to organise tours and reservations?

    A concierge and reception service can assist in organising excursions, transfers, restaurant bookings, and local recommendations, at no additional cost outside of reserved services.

  • Is housekeeping done daily in the rooms at The Malabar House?

    Housekeeping is provided daily, with the possibility of regular changes of bed linen and towels according to the hotel's standards and the length of stay.

Billing & Policies

  • What is the average price for a night at The Malabar House?

    Rates vary depending on the season, room type, and current offers; it is recommended to check official channels and OTAs for updated prices.

  • What payment methods are accepted to settle my stay?

    International credit cards are generally accepted for payment, including Visa and Mastercard, as well as other payment methods depending on local practices.

  • What is the hotel's cancellation policy?

    Cancellation conditions depend on the rate booked and the booking channel; some rates are cancellable up to a certain date, while others are non-refundable.

  • Are there any local taxes to pay?

    Local taxes and possibly service charges may be added to the room price; the exact amount is indicated at the time of booking and on the final invoice.

Sustainability

  • Does The Malabar House implement a sustainability or eco-responsibility programme (energy, water, waste)?

    Contact the concierge to confirm the arrangements of the day.

  • Are the bathroom products refillable or provided in large containers to reduce single-use plastic?

    Contact the concierge to confirm the arrangements of the day.

  • Does The Malabar House work with local producers (spices, fish, crafts) to support the economy of Fort Kochi?

    Contact the concierge to confirm the arrangements of the day.

  • Are there options to offset the carbon footprint of my stay or my journeys to the hotel?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — The Malabar House

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Are transfers to the airport offered?

    The concierge can arrange a private car transfer between Cochin International Airport and the hotel, with personalised welcome and timings tailored to the flight. Contact the concierge to confirm the details on the day.

  • Can you arrange a private driver for me to get around Kochi during my stay?

    The concierge can book a taxi or a car with a driver for travel between Fort Kochi, Ernakulam, the train stations, and the main tourist sites in Kochi.

  • Can the concierge help me use local transport such as rickshaws and ferries?

    The concierge can advise on the best local transport options, such as rickshaws, taxis, or ferries, and assist with fare negotiations when possible.

  • How can I organise an early morning transfer for a morning flight?

    Transfers for night or very early morning flights are arranged through the concierge, who coordinates the pick-up time according to the flight time and estimated traffic.

  • Can you arrange a transfer to Alleppey or other cities in Kerala after my stay?

    It is recommended to ask the concierge to organise transfers to other destinations in Kerala, such as Alleppey, Munnar, or Thekkady, with private vehicles suitable for the number of travellers.

Restaurant Reservations

  • Can you reserve a table for dinner at Malabar Junction or another renowned restaurant in Fort Kochi?

    Reservations are made through the concierge, who can book a table at Malabar Junction and the best restaurants in Fort Kochi according to your culinary preferences.

  • Can the concierge manage my food allergies and recommend suitable restaurants?

    The concierge can inform the hotel restaurant of allergies and special diets and recommend suitable places for vegetarians, vegans, or gluten-free options in Fort Kochi.

  • How can I organise a romantic dinner or a special table in the hotel patio?

    Requests for a romantic dinner, tasting menu, or specific table in the patio or near the pool are made through the concierge, subject to restaurant availability.

  • Can you recommend and reserve a good seafood restaurant in Kochi?

    The concierge can suggest seafood restaurants, Syrian-Christian cuisine, or refined street food, and handle the reservations.

Spa Bookings

  • How can I book a massage or an Ayurvedic treatment at the hotel spa?

    Reservations for treatments and massages at the hotel spa are made through the concierge, who presents the menu of Ayurvedic treatments and the availability of therapists.

  • Can you organise a yoga or meditation session during my stay?

    The concierge can organise a private yoga or meditation session, either on-site or nearby, with an instructor suited to your level and schedule.

  • Can the concierge advise which spa treatments are best suited to my needs?

    It is recommended to inform the concierge of any medical conditions so that they can coordinate with the spa for suitable treatments and personalised recommendations.

Excursions & Cultural Visits

  • Can you organise a guided tour of Fort Kochi and its main monuments?

    The concierge can organise guided tours of Fort Kochi including Chinese fishing nets, churches, the Mattancherry synagogue, and spice markets, with an English-speaking guide or another language upon request.

  • How can I book tickets for a Kathakali dance performance or a traditional concert?

    Reservations for Kathakali dance performances, classical music, or cultural shows in the evening are made through the concierge, with transfers if necessary.

  • Can you organise a day trip to the backwaters from the hotel?

    The concierge can organise a day trip to the backwaters, including a cruise on a houseboat or traditional boat, with transfers from the hotel.

  • Can the concierge suggest an art and architecture itinerary in Fort Kochi?

    The concierge can recommend thematic itineraries such as contemporary art, galleries, street art, or colonial architecture, and arrange visits with a specialised guide.

Special Occasions

  • Can you organise a romantic surprise in the room for a wedding anniversary?

    The concierge can prepare a romantic room decoration, a personalised cake, and a floral surprise for a wedding anniversary or honeymoon.

  • Is it possible to organise a small private event or reception within the hotel?

    Requests for partial privatisation of a restaurant space or patio for a small event are coordinated with the concierge, depending on the number of guests and the desired date.

  • Can the concierge help organise a marriage proposal or a vow renewal?

    The concierge can arrange for a local photographer, flowers, a cake designer, and, if needed, a symbolic ceremony for a vow renewal or marriage proposal.

Shopping & Luxury Services

  • Can you recommend places to buy quality spices, textiles, and souvenirs in Kochi?

    The concierge can indicate the best shops for spices, antiques, textiles, and jewellery in Fort Kochi and Ernakulam, and organise a shopping itinerary with a driver.

  • Can the concierge arrange for a tailor for bespoke clothing during my stay?

    The concierge can arrange for a local tailor service for bespoke clothing, with measurements taken at the hotel and delivery after tailoring.

Family Activities

  • What family or child-friendly activities can you organise from the hotel?

    The concierge can suggest child-friendly activities such as boat rides, short tours, and local cooking or art workshops, with flexible timings for families.

  • Can you assist in organising a childcare or babysitting service at the hotel?

    Babysitting services can be requested through the concierge, who engages trusted staff, subject to availability and desired duration.

Personalized Experiences

  • Is it possible to participate in a cooking class or a private dining experience at The Malabar House?

    The concierge can organise a Kerala cooking class or a private tasting of wines and regional cuisines at the restaurant, subject to the chef's availability.

  • Can you help me organise a customised tour in Kerala including multiple stops from the hotel?

    The concierge can design a tailored itinerary in Kerala, combining Fort Kochi, backwaters, tea plantations, and beaches, coordinating accommodations and transport with other Malabar Escapes properties.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

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        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
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        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

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        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
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        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

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        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

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        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
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