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5★ · Londres

The Londoner

38 Leicester Square, London WC2H 7DX, Royaume-Uni, Londres

4.64.6/52,329 reviews · Google rating
  • Central address in the heart of London
  • Close to London's landmark sights
  • Near lively neighbourhoods
  • Elegant setting for business and leisure

Hotel 5-star in London, in the heart of London, featuring an elegant setting, relaxation-focused shared spaces and quality service.

Is The Londoner a 5-star hotel in London?

Yes, The Londoner is a 5-star hotel in the heart of London.

It suits both business stays and city breaks, with a 24-hour front desk and concierge.

What is The Londoner known for?

Its central address makes it easy to reach several of London’s landmark sights on foot.

The hotel is also known for its dining offer, with several restaurants and bars on site, including The Huaiyang Garden, which holds two MICHELIN Stars.

How much is breakfast at The Londoner?

Breakfast is available on site, but the price may vary depending on the booked offer and your stay dates.

The simplest option is to check your booking terms or contact the concierge before arrival.

A word from the Concierge

The Londoner through the Concierge's eyes

The Londoner, a five-star hotel, is located in London, at the heart of the city. This establishment is close to iconic sites and lively neighborhoods. The hotel offers an elegant setting, perfect for travelers seeking comfort and sophistication. Its refined atmosphere attracts both tourists and professionals alike.

What sets The Londoner apart is its warm and welcoming ambiance. The common areas are designed to promote relaxation and interaction. Guests particularly appreciate the quality of services, reflecting the hotel's commitment to excellence. The establishment positions itself as a preferred venue for both business and leisure stays.

Before you go, know that the hotel suits couples and solo travelers alike. It is ideal for business trips, thanks to its modern facilities. The proximity to public transport makes accessing local attractions easy. Be sure to check availability during peak season, as the hotel is often in demand.

_My tip from the Concierge: book your stay in advance to benefit from the best deals and ensure your comfort._

Why choose The Londoner?

The Londoner is an exceptional address in Londres, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Central address in the heart of London
  • Close to London's landmark sights
  • Near lively neighbourhoods
  • Elegant setting for business and leisure

Rooms & suites

Elegant The Londoner London

Victoria Suite

The Victoria Suite offers 75 sqm and two double beds in the heart of London at The Londoner.

  • 75 sqm
  • 2 Double Beds
View room
Modern The Londoner London

Louis Suite

The Louis Suite offers 75 sqm and a king bed in the heart of London at The Londoner.

  • 75 sqm
  • 1 King Bed
View room
Stunning The Londoner London

Windsor Suite

The Windsor Suite offers 113 sqm, with either one king bed or two double beds.

  • 113 sqm
  • 1 King Bed or 2 Double Beds
View room

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

7 on-site dining venues, including 2 Michelin stars.

  • Churchill's Table

    Restaurant

    Highlights

    • British-inspired Theme丨Asian and Western Gourmet
    • theatrical Dessert Tasting Journey
    Practical information
    Official website

    The concierge’s word — At Churchill’s Table, lean into the British-inspired spirit and the Asian-Western pairing, then save room for the truly theatrical dessert experience.

  • North Palace

    Restaurant

    Highlights

    • Roasted Organic Baby Lamb
    Practical information
    Official website

    The concierge’s word — At North Palace, go for the Roasted Organic Baby Lamb: a signature dish well worth ordering.

  • The Manor

    Restaurant

    Highlights

    • Timeless Indulgence
    Practical information
    Official website

    The concierge’s word — At The Manor, go for a Timeless Indulgence moment if you’re after an elegant table at The Londoner.

  • The St. Regis Bar

    Bar

    Highlights

    • Inviting Tradition
    Practical information
    Official website

    The concierge’s word — If you’re after a drink in a warmly traditional setting, The St. Regis Bar is a reliable choice at The Londoner.

  • The Huaiyang Garden

    2 Michelin stars

    Restaurant

    Chef: Zhou
    Chef: Zhou

    Highlights

    • Huaiyang fare
    • Signature dishes include the steamed live crab and minced pork with 20-year-old Huadiao wine and the braised Hokkaido sea cucumber with shrimp roe.
    Practical information
    Official website

    The concierge’s word — For a truly special interlude, book The Huaiyang Garden for Chef Zhou’s Huaiyang cuisine, and lean toward the steamed live crab.

  • Gordon Ramsay Pub & Grill

    Restaurant

    Chef: Gordon Ramsay
    Chef: Gordon Ramsay
    Practical information
    Official website

    The concierge’s word — For a straightforward table at The Londoner, head to Gordon Ramsay Pub & Grill, where Gordon Ramsay’s signature sets the tone.

  • The Mews

    Restaurant

    Chef: Nuch
    Chef: Nuch

    Highlights

    • Thai cuisine
    • Guests are invited to indulge in the grilled wagyu beef with red curry and chakram leaves or to savour the tantalising flavours of the sunflower chicken tom kha soup.
    Practical information
    Official website

    The concierge’s word — At The Mews, trust Chef Nuch’s Thai cooking, especially the grilled wagyu beef with red curry or the sunflower chicken tom kha soup.

In the press

Awards & recognitions

Official distinctions and recognitions awarded to this property.

  • 2 MICHELIN Stars — The Huaiyang Garden
    Guide MICHELIN
    View source

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 00:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are not allowed.

Pets are not allowed.

Location & access

Address: 38 Leicester Square, London WC2H 7DX, Royaume-Uni

Map showing the location of The Londoner
© Mapbox · © OpenStreetMapView on the map

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 2,329 reviews

5/5Rachel Kate Panter

We had a wonderful check-in experience thanks to Lydia, who assisted us on arrival. She was professional, welcoming, and extremely polite throughout the entire process. Lydia made everything smooth and stress-free, and…

5/5David DeLapp

Phenomenal! This is a five star hotel and rightly so. It doesn't disappoint. Definitely worth the splurge. It is in the best location in London. The rooms were pristine, the bars phenomenal, and breakfast was…

5/5Thomas Kuemmel

Our stay at the Londonor Hotel was truly exceptional from beginning to end. From the warm welcome upon arrival to the seamless check in experience, every detail reflected outstanding hospitality and service. We were…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 13 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • National GalleryTourist attraction

    168 m · 2 min walk

    Art museum just two minutes' walk away, housing a vast collection of European paintings.

    Practical information

    The concierge’s word — A 2-minute walk away, the National Gallery offers an ideal cultural break between plans, with its vast collection of European paintings.

  • London EyeTourist attraction

    1.0 km · 13 min walk

    Tourist attraction a ten-minute walk away, providing a panoramic view of the city of London.

    Practical information

    The concierge’s word — For a panoramic break over London, the London Eye is a 10-minute walk away, ideal if you feel like getting a little higher up.

  • British MuseumMuseum

    1.1 km · 13 min walk

    Museum 1.1 km away, featuring a vast collection of art and antiquities.

    Practical information

    The concierge’s word — For a cultural break in London, the British Museum works well when you're in the mood for art and antiquities.

  • Big BenCultural landmark

    1.1 km · 13 min walk

    Big Ben, a famous clock and iconic landmark of London, is a cultural site to visit.

    Practical information

    The concierge’s word — For a very London moment, stop by Big Ben if you’re in the mood for an iconic cultural landmark during your stroll.

  • Abbaye de WestminsterChurch

    1.2 km · 14 min walk

    Religious building 1.2 km away, known for its Gothic architecture and historical significance.

    Practical information

    The concierge’s word — For a cultural break in London, Westminster Abbey suits a visit if you enjoy Gothic architecture and places steeped in history.

  • Palais de BuckinghamCultural landmark

    1.2 km · 15 min walk

    Buckingham Palace, the official residence of the British monarchy, is a cultural landmark within walking distance.

    Practical information

    The concierge’s word — For a royal break just steps away, head to Buckingham Palace when you’re in the mood for one of London’s defining cultural landmarks.

  • Tate ModernArt gallery

    2.1 km · 4 min by car

    Art gallery located 2150 meters away, showcasing modern and contemporary artworks.

    Practical information

    The concierge’s word — For a cultural break, head to Tate Modern if you're in the mood for modern and contemporary art in a major London gallery.

  • Cathédrale Saint-Paul de LondresChurch

    2.2 km · 4 min by car

    St. Paul's Cathedral, an iconic religious building in London, accessible within a few minutes by transport.

    Practical information

    The concierge’s word — Ideal for a cultural, contemplative break, St Paul’s Cathedral is easy to reach by transport from the hotel.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Trafalgar SquareSquare

    251 m · 3 min walk

    Trafalgar Square, an iconic London plaza, perfect for strolling and enjoying the urban atmosphere.

    Practical information

    The concierge’s word — A 3-minute walk away, Trafalgar Square makes a lovely break for a stroll and a feel of London’s urban atmosphere, especially between plans.

  • Hyde ParkPark

    2.4 km · 4 min by car

    Hyde Park, a large London park featuring green spaces and walking paths.

    Practical information

    The concierge’s word — For a green break in London, Hyde Park is ideal for a peaceful stroll, especially when you feel like unwinding between two appointments.

  • Sky GardenGarden

    3.2 km · 6 min by car

    Sky Garden, a landscaped garden providing panoramic views of London.

    Practical information

    The concierge’s word — For a calm break with views over London, head to Sky Garden when you feel like getting a little above it all.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • HarrodsDepartment store

    2.6 km · 4 min by car

    Department store in London, offering a wide range of luxury products and renowned brands.

  • Borough MarketMarket

    2.8 km · 5 min by car

    Market located 2.8 kilometers away, offering a variety of food products and local specialties.

  • Camden MarketMarket

    3.7 km · 6 min by car

    Market in London, offering a variety of food, clothing, and crafts.

Places to visit nearby

The sights, landmarks and walks I recommend around The Londoner — each place has its own detailed guide.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Can I check in early?

    Check-in is generally from 3 PM. For an earlier arrival, please contact the concierge to confirm the arrangements for the day.

  • What time do I need to check out?

    Check-out is generally set for noon. A late departure depends on availability and must be confirmed by the hotel.

  • Where do I check in upon arrival?

    Check-in is done at the hotel reception, with English-speaking staff and luggage assistance available depending on availability.

  • Is The Londoner a nice hotel?

    The hotel is generally presented as a luxurious establishment, well-located and appreciated for its design and amenities.

Location & Access

  • Is the hotel located near Leicester Square?

    The Londoner is located on Leicester Square, in the heart of London's West End, in close proximity to theatres and transport.

  • Which tube station is the most convenient for getting to The Londoner?

    Piccadilly Circus and Leicester Square are the nearest tube stations, approximately 4 minutes' walk from each.

  • What is the distance between the hotel and the airport?

    The most accessible airport depends on your itinerary, but the hotel is well connected to the main London airports by taxi, rideshare, or tube.

  • Does the hotel have parking?

    Parking is not consistently presented in the sources consulted; please contact the concierge to confirm the arrangements for the day.

  • Are airport transfers offered?

    Airport transfers are not described as a standard service in the sources consulted; please contact the concierge to confirm the arrangements for the day.

  • The Londoner Hotel parking?

    Private parking is not uniformly confirmed in the sources consulted; please contact the concierge to confirm the arrangements for the day.

Rooms & Amenities

  • How many rooms does The Londoner have?

    The hotel offers 350 rooms and suites, featuring contemporary design and high-end finishes.

  • Is Wi-Fi available in the hotel?

    Yes, Wi-Fi is available in the hotel.

  • Are the rooms quiet and well-equipped?

    The rooms are described as quiet and well-equipped, with comfort suited for a high-end urban stay.

  • Is The Londoner a 5 star hotel?

    The Londoner is classified as a 5-star hotel by its official website.

Included Services

  • What type of breakfast is offered?

    Breakfast is served in buffet style, with a wide selection of hot and cold options, as well as à la carte choices.

  • Is there a gym on site?

    The hotel has a fitness centre and common areas reserved for guests.

  • What reception services are available?

    The hotel offers a concierge service and a reception to assist guests during their stay.

  • Is The Londoner a luxury hotel?

    The establishment presents itself as an urban luxury hotel with restaurants, a spa, and a rooftop bar.

  • What do The Londoner Hotel photos show?

    The Londoner Hotel photos published by the hotel and travellers show contemporary design, high-end restaurants, and relaxation areas.

Dining

  • What are the hotel's restaurants?

    Whitcomb’s serves French and Mediterranean cuisine and offers breakfast, lunch, and dinner.

  • Does the hotel serve afternoon tea?

    The Stage serves breakfast, afternoon tea, and drinks in a champagne bar atmosphere.

  • Is there a rooftop bar?

    8 at The Londoner is the hotel's rooftop bar, featuring Japanese izakaya-style offerings and a view of the city.

  • How much is breakfast at the Londoner hotel?

    Breakfast is served on-site, but the exact rate varies depending on the package and must be confirmed at the time of booking.

  • The Londoner hotel bar: what is available?

    The hotel offers a lounge bar and several drinking areas, including a rooftop bar and a champagne bar.

Spa & Wellness

  • Does the hotel have a pool?

    The hotel has a spa with deep tissue massages, aromatherapy, and reflexology as per the mentioned offerings.

  • Is there an indoor pool at the Londoner?

    Yes, the hotel has an indoor pool.

  • What wellness treatments are offered at the spa?

    The spa offers wellness treatments, and the gym complements the fitness offerings.

Activities & Leisure

  • What can you do at the hotel in the evening?

    The hotel offers relaxation spaces, a rooftop, and bars that allow guests to extend their evening on site.

  • What attractions can be visited on foot from the hotel?

    The Londoner is within walking distance of Leicester Square, theatres, and several West End attractions.

  • Does the hotel offer nice views of London?

    Travellers mention a beautiful view from certain common areas, including the hotel's bars and terraces.

  • What is The Londoner famous for?

    The hotel is known for its positioning as a 'super boutique hotel', its location at Leicester Square, and its dining and wellness spaces.

Family & Kids

  • Is the hotel family-friendly?

    The hotel welcomes families, but some rooms may not accommodate an extra bed depending on the configuration.

  • Are there swimming pool hours for children?

    Specific swimming times for children have been reported in the pool area.

  • Can an extra bed be added for a child?

    For additional rooms, the exact configuration must be confirmed with the hotel before booking.

Pets

  • Are pets allowed at The Londoner?

    Pets are allowed at The Londoner, with an additional charge according to some sources.

  • Is there an extra charge for a dog?

    An additional charge may apply for pets; the exact terms must be confirmed before booking.

  • Does the hotel accept all pets?

    The pet policy may vary depending on the type of animal and the category of room booked.

Accessibility

  • Does the hotel have accessible rooms?

    The hotel indicates it has accessible facilities and rooms, with assistance possible upon arrival.

  • Are there lifts and step-free access?

    Accessible facilities are provided in the building, but specific needs must be communicated in advance.

  • Can specific assistance be requested upon arrival?

    It is recommended to inform the hotel before arrival to best organise accessibility needs.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate booked and the conditions applied at the time of booking.

  • Are there any tourist taxes to pay?

    Any taxes and fees depend on the rate booked and the terms of sale displayed at the time of booking.

  • Can a reservation be modified after payment?

    The prepaid or flexible rate determines the possibility of modification or cancellation without fees.

  • Is The Londoner worth it?

    Reviews highlight the central location, the quality of the rooms, and the variety of services.

  • Do William and Kate sleep in separate beds?

    William and Kate do not sleep in separate beds according to commonly reported public information; this rumour is not confirmed by the hotel.

Sustainability

  • Does the hotel have a sustainability approach?

    The hotel promotes high-end operations and modern facilities, with an extensive range of services and dining options.

  • Does the hotel display an ecological certification?

    Specific details about labels or certifications are not clearly indicated in the consulted sources.

  • What does the hotel do to reduce its environmental impact?

    Exact environmental practices should be confirmed directly with the hotel prior to the stay.

The Concierge answers — The Londoner

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Heathrow for a stay at the Londoner?

    The concierge can organise a private transfer by sedan, VTC, or minivan depending on the arrival time and the number of luggage.

  • Can you arrange a taxi with a child seat?

    The concierge can request a vehicle with a child seat or a more spacious vehicle depending on the age of the passengers.

  • What is the best way to reach The Londoner from Gatwick Airport?

    The concierge can recommend the most practical option based on your terminal, budget, and departure time.

Restaurant Reservations

  • Can you book a table at the Londoner restaurant for a last-minute dinner?

    Reservations are made according to the availability of the desired dining service, with the possibility of coordinating the most convenient time.

  • Can you secure a reservation at a highly sought-after restaurant near Leicester Square?

    The concierge can attempt to secure a table indoors or on the terrace, then confirm any potential dress code restrictions.

  • Can you book a brunch at the hotel restaurant?

    The concierge can check the service hours and reserve a time slot that fits with your day's activities.

Spa Bookings

  • Can you book a treatment at the spa during my stay?

    The concierge can check available slots and request a treatment or massage reservation at the spa.

  • Can you organise a massage and a facial on the same day?

    The concierge can check the quietest times and book multiple treatments during the same visit if the spa allows.

  • Can you book a couples spa session?

    The concierge can request a private session or a couples slot if the spa permits.

Excursions & Cultural Visits

  • Can you arrange a private tour of London departing from the hotel?

    The concierge can offer a private tour of London's major classics with a driver or French-speaking guide.

  • Can you book tickets for a West End show?

    The concierge can book skip-the-line tickets for the museums, theatres, or landmarks that interest you.

  • Can you suggest a cultural outing to do on foot from the hotel?

    The concierge can recommend a cruise, guided tour, or walking itinerary depending on the weather.

Special Occasions

  • Can you prepare a romantic surprise in the room?

    The concierge can coordinate an in-room gesture, a bouquet, a bottle of champagne, or a personalised surprise.

  • Can you organise a surprise birthday at the hotel?

    The concierge can coordinate a cake, floral decoration, or a personalised message for a birthday.

  • Can you help prepare a marriage proposal?

    The concierge can organise a special proposal with discreet staging and timing coordination.

Shopping & Luxury Services

  • Can you arrange a luxury shopping session in London?

    The concierge can recommend luxury boutiques, book a personal shopper, or organise a delivery service to the hotel.

  • Can you recommend the best luxury shops nearby?

    The concierge can recommend addresses for British brands and international luxury houses.

  • Can you arrange a quick laundry service?

    The concierge can arrange express laundry, alterations, or special delivery as needed.

Family Activities

  • Can you suggest activities for children around the hotel?

    The concierge can suggest child-friendly activities and book tickets for family attractions.

  • Can you find a family-friendly restaurant near the hotel?

    The concierge can assist in booking a family restaurant and specify options suitable for children.

  • What indoor activities do you recommend when it rains in London?

    The concierge can suggest indoor activities if the weather is rainy, such as interactive museums or shows.

Personalized Experiences

  • Can you create a customised itinerary for a weekend in London?

    The concierge can build a tailored programme according to your desires, schedule, and budget.

  • Can you create a special 'London luxury' programme for two days?

    The concierge can organise a themed itinerary based on your interests, such as art, gastronomy, or fashion.

  • Can you organise a whole day without having to plan anything?

    The concierge can create a fully personalised day with restaurants, transport, and synchronised reservations.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.

        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.

        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.

        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.

        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.

        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits