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5★

The Franklin

24 Egerton Gardens, London SW3 2DB, Royaume-Uni, Londres

Hotel 5-star in London, in the heart of London, featuring Small Luxury Hotels of the World membership, intimate setting and personalised service.

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Charming The Franklin London

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Charming The Franklin London

About

Located in London, The Franklin is a 5★ hotel embodying luxury and refinement. This establishment, a member of Small Luxury Hotels of the World, is situated in a renowned area, providing easy access to local attractions. Travelers appreciate its elegant atmosphere and attentive service, perfect for a memorable stay. What sets The Franklin apart is its commitment to excellence and attention to detail. Guests enjoy an intimate setting and personalized service, creating a unique experience. The hotel mainly attracts couples seeking a romantic getaway, as well as business travelers looking for a peaceful environment for their stays. The seasonality in London can affect rates, so booking in advance is advisable. Before you go, it's good to know that the hotel offers various services to meet its guests' needs. _My tip from the Concierge: book your stay several months in advance to enjoy the best deals and availability._

History & Sense of Place

The Franklin embodies a particular idea of London hospitality: discreet, intimate and shaped by service rather than display. As a member of Small Luxury Hotels of the World, it belongs to a category of addresses that favour atmosphere, scale and personal attention over grand gestures. Its appeal lies in the sense of staying somewhere carefully chosen rather than merely well located.

In London, the most memorable hotels often balance the energy of the city with the calm of a private retreat. The Franklin fits that tradition. Its identity is less about spectacle than about continuity: a stay in which details, pace and comfort are calibrated to create ease. The surrounding neighbourhood, well regarded and residential in character, reinforces that impression, offering a more composed way to experience the capital.

The hotel’s spirit is therefore tied to a way of living in London. Guests move naturally between quiet mornings, museum visits, shopping, business appointments and evening plans, returning each time to an address that feels settled and reassuring. Couples appreciate the intimate setting; business travellers value the discretion and consistency of service. In both cases, the experience depends on attentiveness.

Rather than relying on overt grandeur, The Franklin suggests a more measured form of luxury: urban, elegant and genuinely liveable. It is the kind of hotel remembered not for excess, but for its sense of rightness.

The Hotel

One of The Franklin’s strongest assets is its London address in a notably well-regarded neighbourhood. In this city, location shapes the entire rhythm of a stay, and here the setting allows guests to enjoy the capital while retaining a sense of retreat. The surrounding area combines residential elegance, access to cultural landmarks, refined shopping and a more composed urban atmosphere.

This makes London feel easier to navigate. Mornings can begin with a walk to nearby museums, afternoons with appointments or shopping, and evenings with dinner or theatre, all without the strain of complicated logistics. The hotel works especially well as a calm base from which to experience the city at one’s own pace.

Inside, the mood is polished and intimate rather than grandiose. The scale feels human, the service discreet, and the overall impression one of control and ease. Luxury here is expressed through atmosphere, attentiveness and comfort rather than overt display.

The Franklin also suits travellers who already know London and prefer a more residential, nuanced version of the city. For first-time visitors, the address simplifies movement; for returning guests, it offers a more settled perspective. With round-the-clock reception and concierge support, daily housekeeping and a strong sense of detail, the hotel combines character with practical reliability.

Rooms & Suites

In a hotel of this standing, the room is more than a place to sleep; it should extend the sense of intimacy that defines the stay. The Franklin’s setting, scale and positioning suggest accommodation conceived as an urban retreat, somewhere guests can return to after the city and feel immediate calm.

What matters here is atmosphere rather than excess. The best London rooms rely on balance: thoughtful decoration, comfortable proportions, excellent bedding, well-considered lighting and a general sense that the space has been prepared for rest. That is the expectation The Franklin naturally creates.

For couples, this matters greatly. An intimate hotel calls for rooms in which one can slow down, enjoy breakfast in privacy, prepare for dinner without haste or simply pause between outings. In a city as stimulating as London, a genuinely restful room changes the quality of the trip.

Business travellers benefit too. A well-designed room allows time for work, calls or preparation before becoming a refuge again in the evening. Daily housekeeping, turndown service and round-the-clock support reinforce that ease. The result is not showy, but quietly effective: a room that feels ready whenever guests return.

Dining

In an intimate hotel, dining matters because it shapes the rhythm of the house. At The Franklin, one would expect the culinary offer to mirror the wider experience: elegant, precise and service-led. It need not be theatrical to be meaningful; it simply has to feel right for the setting.

Breakfast is especially important in a hotel of this kind. Leisure guests look for a calm beginning to the day before setting out into London, while business travellers value punctuality, ease and consistency. In both cases, the quality of the moment depends as much on atmosphere and service as on what is served.

At lunch or dinner, a discreet hotel dining room can be particularly appealing in a city crowded with high-profile restaurants. There are times when guests prefer continuity over spectacle: a quieter meal, a more intimate setting, or the convenience of staying within the hotel’s refined environment. This suits couples, solo travellers and business meetings alike.

The real strength of hotel dining often lies in flexibility. It should accommodate a quick coffee, a light bite, a composed dinner or the comfort of in-room dining after a long day. In a hotel known for attention to detail, guests naturally expect the same reliability and adaptability from its food and beverage service.

In that sense, dining at The Franklin is best understood as part of the art of hosting: a calm, polished extension of the hotel itself.

Wellbeing & Urban Retreat

In London, wellbeing in a hotel is not defined only by the presence of a large spa. It often comes from quieter qualities: a calm room, thoughtful turndown service, the feeling of returning to order after a busy day, and a team able to adapt the stay to one’s pace. The Franklin’s intimate positioning and emphasis on detail fit that understanding well.

Its first luxury is deceleration. Guests come to London for culture, shopping, meetings and evenings out, yet choose a hotel like this so as not to be overwhelmed by the city’s pace. The hotel offers a counterpoint: a more measured atmosphere, a refined setting and a sense of retreat.

For couples, wellbeing is linked to shared time and privacy. For business travellers, it often means efficient recovery after structured days. Round-the-clock reception and concierge support, reliable housekeeping and a room restored at the right moment all contribute to that comfort.

The neighbourhood also matters. Staying in a well-regarded area encourages walking, reduces transit time and makes the city feel more harmonious. In that sense, The Franklin offers a contemporary form of wellbeing: not excess, but ease, calm and the protection of one’s time.

Concierge & Services

In luxury hospitality, service is not an extra; it is the invisible structure of the stay. The Franklin places this clearly at the centre of its identity, with an emphasis on personalisation and attention to detail. In London, where schedules can be demanding and travel patterns varied, that matters greatly.

A 24-hour concierge and front desk provide practical reassurance. Late arrivals, early departures, changing plans or last-minute requests can all be handled without friction. In an international city, this constant availability is a genuine mark of quality.

Daily housekeeping and turndown service create a different kind of comfort: continuity. Guests leave in the morning and return in the evening to a room that feels naturally restored. It is one of the quiet signs of excellent execution.

Luggage storage, laundry and wake-up service may appear secondary on paper, yet they often prove essential in practice. They free up arrival and departure days, simplify business or evening plans and support the smooth running of a tightly scheduled trip. Multilingual staff further enhance ease for international guests.

Taken together, these services form an art of accompaniment. They do more than answer requests; they make the stay more flexible, more personal and more controlled.

The London Lifestyle Around The Franklin

Choosing The Franklin also means choosing a particular way of experiencing London. The city can be approached through landmarks, institutions, shopping districts or creative scenes, yet some addresses reveal a more subtle, residential and elegant version of it. That is what this hotel’s surroundings suggest.

Walking is one of the great pleasures here. In this part of London, moving on foot is not merely convenient; it is a way of reading the city through façades, gardens, shopfronts and the rhythm of the streets. The atmosphere is refined without being overtly theatrical.

The area also lends itself well to cultural stays. London’s museum landscape is exceptionally rich, and a well-situated hotel makes visits feel more spontaneous. Guests can structure a day around an exhibition, return to rest, then head out again for dinner or a performance.

The same applies to shopping and evening plans. Major retail addresses, discreet cafés, restaurants, bars and theatres all become easier to enjoy when the hotel remains a calm point of return. The Franklin’s value lies not only in location, but in the balanced relationship to London that it enables: active yet composed, urban yet restful.

Book with MyConciergeHotel

Booking The Franklin through MyConciergeHotel means choosing an editorial, curated approach to luxury hospitality. A hotel like this is not selected on rating alone, but through its atmosphere, neighbourhood, scale and style of service, and how these align with a particular trip.

The Franklin suits travellers seeking a more elegant and liveable version of London. For couples, it offers intimacy and calm; for business travellers, discretion and reliable service; for cultural or shopping stays, a well-regarded location that makes the city easier to enjoy. The key is matching the hotel’s character to the pace and purpose of the visit.

That is where a concierge perspective matters. Beyond rates and availability, the real question is whether one wants a grand landmark hotel or a more intimate house, a highly animated stay or a quieter base. The Franklin is especially well judged for those who value restraint, personal attention and ease.

Advance booking is advisable, particularly in a city with marked seasonality and strong demand. Intimate hotels can fill quickly, and planning ahead often helps secure the most suitable dates and room categories. Preparing arrival times, preferences and special requests in advance can also enhance the experience, allowing the hotel’s personalised service to work at its best.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • An Intimate Breakfast Before London

    Beginning the day at The Franklin means enjoying a calm interlude before the pace of the capital. This experience is about rhythm: an unhurried start, attentive service and the feeling of entering London from a peaceful address. It suits couples and business travellers alike, setting the tone for a smoother, more personal stay.

    SignatureIncluded in your stay
  • Tailored London with the Concierge

    With a 24-hour concierge, the stay can be shaped around each guest’s priorities: cultural plans, walking suggestions, practical arrangements or neighbourhood recommendations. In a city as layered as London, having a reliable and responsive point of contact helps turn a simple visit into a more coherent, flexible and elegant experience.

    Reservation required
  • A Romantic Escape in Elegant London

    The Franklin naturally lends itself to stays for two. Its hushed atmosphere, intimate setting and attentive service create the right conditions for a more personal urban escape. The experience is about enjoying London without haste: a walk through the neighbourhood, a pause back at the hotel, dinner in the city, then a night in an address that values calm and discretion over display.

    CouplesIncluded in your stay
  • A Calm Return After the City

    After a day of museums, shopping or meetings, The Franklin offers what seasoned travellers value most: a genuine return to calm. This experience rests on the invisible quality of the stay, from a room restored in good order to turndown service and the sense of being expected. In a city as stimulating as London, that transition from outside to inside becomes a luxury in itself.

    Included in your stay
  • A Cultural Day on Foot from the Hotel

    The Franklin’s address makes it possible to experience London at a more natural pace, often on foot. This experience is about shaping a day around nearby cultural institutions, with the freedom to return to the hotel between visits. It is especially well suited to travellers who want to combine intellectual richness with comfort, without relying on heavy logistics or losing time in transit.

    CultureIncluded in your stay
  • A Discreet and Seamless Business Stay

    For business travellers, The Franklin offers a particularly valued form of luxury: smoothness. A 24-hour front desk, concierge support, laundry, wake-up service and daily housekeeping allow meetings and obligations to unfold without friction. The experience is not about spectacle, but about supporting the stay efficiently in a calm environment that encourages both focus and recovery.

    BusinessIncluded in your stay

Highlights

  • Member of Small Luxury Hotels of the World
  • London address in a well-regarded neighbourhood
  • Elegant atmosphere and intimate setting
  • Personalised service and attention to detail

Services & amenities

Dining

  • Bar

Services

  • 24-hour concierge
  • Laundry service

Connectivity

  • Free Wi-Fi

Accessibility

  • Elevator

Other amenities

  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Rooms & suites

Room catalog coming soon.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 11:00

Cancellation

There is a 14-day cancellation policy. If a reservation is canceled within the 14-day cancellation policy, the total room and tax for the entire reservation will be forfeited.

Free cancellation up to 336 hours before arrival

Pets

Pets are welcome (100 € fee).

Pets allowed with USD 100.00 non-refundable fee per stay, 50-lb maximum on pet allowed in the room. Pets must be crated in the guest room; pets are not to be left unattended.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 24 Egerton Gardens, London SW3 2DB, Royaume-Uni

Map showing the location of The Franklin
Map data © OpenStreetMap contributors · Tiles courtesy of the Wikimedia Foundation

View on the map

Less than 18 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Victoria and Albert MuseumTourist attraction
    256 m · 3 min walk
  • Musée d'histoire naturelle de LondresMuseum
    542 m · 7 min walk
  • Science MuseumMuseum
    577 m · 7 min walk
  • Royal Albert HallHistoric landmark
    813 m · 10 min walk
  • Palais de KensingtonHistoric place
    1.7 km · 20 min walk
  • Palais de BuckinghamCultural landmark
    1.9 km · 23 min walk
  • Marble ArchHistoric landmark
    2.0 km · 24 min walk
  • Battersea Power StationHistoric landmark
    2.3 km · 28 min walk

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Hyde ParkPark
    1.3 km · 16 min walk
  • Hyde Park Winter WonderlandPark
    1.5 km · 18 min walk
  • Trafalgar SquareSquare
    3.1 km · 37 min walk

The practical side of the area

Pharmacy, taxi, dry cleaner — the address you’ll probably need.

My tip: the front desk keeps these addresses on hand.

  • HarrodsDepartment store
    528 m · 6 min walk
  • LibertyDepartment store
    2.8 km · 34 min walk

Distinctions & affiliations

Labels & distinctions
Small Luxury Hotels of the World

Why book with MyConciergeHotel?

  • IATA-accredited agency

    GDS net rates negotiated directly, no intermediary, no markup.

  • APST financial guarantee

    Your payments are protected by the Association Professionnelle de Solidarité du Tourisme.

  • Secure 3DS2 payment

    Amadeus Payments — PCI DSS level 1, 3-D Secure strong authentication.

  • Data hosted in the EU

    Supabase Europe hosting — GDPR-compliant, your details are never resold.

  • Advisors 7 days a week

    A French-speaking team replies to your enquiries by email within 24 business hours.

Why choose The Franklin?

The Franklin is an exceptional address in Londres, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 31 May 2026.

The Concierge's 5 top answers about this hotel

The questions my guests ask me most. Direct answers, no fluff.

  1. Does the hotel have parking facilities?

    The hotel offers valet parking, but parking is limited and subject to a fee. It is recommended to contact the concierge to reserve a spot in advance.

    My tip : Réservez votre place avant le jour d'arrivée, le nombre d'emplacements reste limité.

  2. What kind of breakfast is served?

    The Franklin offers a continental breakfast, which may be included in your stay or available at an additional cost. The timings and room service options can be confirmed with the concierge.

  3. Is Wi-Fi available throughout the hotel?

    Yes, Wi-Fi is available free of charge throughout the hotel, including in the rooms and common areas.

  4. Are pets allowed at The Franklin?

    Pets are not allowed at The Franklin. For dedicated services or exceptions, please contact the concierge.

  5. How far is the hotel from the airport?

    The hotel is located about 30 minutes by car from London Heathrow Airport. Transfers can be arranged by the concierge.

Frequently asked questions

Before your stay

  • Does the hotel have parking facilities?

    The hotel offers valet parking, but parking is limited and subject to a fee. It is recommended to contact the concierge to reserve a spot in advance.

  • What kind of breakfast is served?

    The Franklin offers a continental breakfast, which may be included in your stay or available at an additional cost. The timings and room service options can be confirmed with the concierge.

  • Is Wi-Fi available throughout the hotel?

    Yes, Wi-Fi is available free of charge throughout the hotel, including in the rooms and common areas.

  • Are pets allowed at The Franklin?

    Pets are not allowed at The Franklin. For dedicated services or exceptions, please contact the concierge.

  • How far is the hotel from the airport?

    The hotel is located about 30 minutes by car from London Heathrow Airport. Transfers can be arranged by the concierge.

  • Does the hotel have a pool?

    No, the hotel does not have a pool. For leisure options, please consult the concierge.

  • Is early check-in available?

    Early check-in is subject to availability. It is advisable to contact the concierge in advance to check the possibilities.

  • Are airport transfers offered?

    Yes, private airport transfers are offered, usually at an additional cost. The concierge can arrange these services.

  • What is the hotel's cancellation policy?

    The cancellation policy varies depending on the rate and season. Generally, cancellation is free up to 24-72 hours before arrival. Please contact the concierge for specific details.

  • Are there any tourist taxes to pay?

    Yes, a local tourist tax is payable on-site, and the amount may vary depending on the number of nights and guests.

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