Skip to main content
MC

The gallery

Hotel gallery

10 photos

5★ · Edgartown

The Charlotte Inn

27 S Summer St, Edgartown, MA 02539, États-Unis, Edgartown

4.34.3/569 reviews · Google rating
  • In Edgartown, in a peaceful neighbourhood
  • Member of Relais & Châteaux
  • Traditional architecture
  • Well-kept gardens

Hotel 5-star in Edgartown, United States, 170 m from Old Whaling Church, featuring 24-hour concierge, garden breakfast and restaurant.

Where is The Charlotte Inn in Edgartown?

The Charlotte Inn is in Edgartown, in a peaceful part of this coastal Martha’s Vineyard town.

Several nearby spots are easy to reach on foot, including Rosewater Market, Old Whaling Church, the Carnegie Heritage Center and Edgartown Memorial Wharf.

What is the décor like at The Charlotte Inn?

The décor feels intimate and residential, more like a characterful house than a large hotel.

Traditional architecture and carefully kept gardens add to the sense of calm and authenticity throughout the stay.

Is there a restaurant at The Charlotte Inn in Edgartown?

Yes. The hotel has a restaurant, The Terrace, as well as a bar and breakfast service.

The Terrace serves inventive French cuisine built around regional and seasonal ingredients.

A word from the Concierge

The Charlotte Inn through the Concierge's eyes

The Charlotte Inn is located in Edgartown, a charming coastal town in the United States. This 5★ hotel, a member of Relais & Châteaux, offers a warm and authentic atmosphere. Situated in a quiet neighborhood, it attracts travelers seeking tranquility and comfort. The traditional architecture and well-kept gardens create an enchanting setting for visitors.

What distinguishes The Charlotte Inn is its commitment to hospitality and personalized service. Each space reflects an intimate atmosphere, inviting guests to relax and enjoy their stay. The careful details and authenticity of the place contribute to a unique experience. The establishment attracts couples, families, and travelers seeking a relaxing getaway.

Before you go, know that the ambiance is suitable for romantic stays or peaceful retreats. The proximity to the beach and local attractions allows for varied activities. High season can be very busy, so it’s advisable to book in advance to secure your stay. The services offered are suitable for all types of travelers, making this hotel accessible and welcoming.

_My tip from the Concierge: book your stay several months in advance, especially in summer, to enjoy the best availability._

Why choose The Charlotte Inn?

The Charlotte Inn is an exceptional address in Edgartown, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • In Edgartown, in a peaceful neighbourhood
  • Member of Relais & Châteaux
  • Traditional architecture
  • Well-kept gardens
  • Intimate, authentic atmosphere
  • Personalised service

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Garden Breakfast

    Beginning the day in the calm of The Charlotte Inn’s carefully kept gardens immediately sets the tone for the stay. This experience highlights what the property does best: a peaceful atmosphere, attentive service and the feeling of being welcomed into a characterful house rather than an impersonal hotel. Ideal for couples or for anyone wishing to ease into the day before exploring Edgartown.

    RomantiqueReservation required
  • Private Walk Through Edgartown

    With the help of the concierge, arrange a tailor-made discovery of Edgartown at your own pace. The point is not to rush through a checklist, but to read the town more carefully: its historic streets, maritime heritage, preserved façades and distinctive coastal light. An elegant way to enter the spirit of the place, especially rewarding on a first stay on Martha’s Vineyard.

    Reservation required
  • Tailored Beach Escape

    The nearby beach lends itself to a day arranged in detail by the hotel team: timings adapted to the weather, practical guidance and a smooth return to the property’s hushed atmosphere. This experience is especially well suited to travellers who wish to enjoy the shoreline without giving up the comfort of a carefully orchestrated stay.

    Signature destinationReservation required
  • Cocooning Evening in Room or Suite

    For guests who choose The Charlotte Inn above all for its calm, nothing rivals an evening devoted entirely to the comfort of the room. After turndown, the experience becomes a true retreat: reading, rest, conversation and the feeling of being sheltered from the outside pace. Simple in appearance, yet entirely in keeping with the property’s intimate, residential spirit.

    Slow travelIncluded in your stay
  • Tailored Stay with 24-Hour Concierge

    One of the property’s most valuable signatures lies in its ability to adapt each stay to the individual traveller. With a concierge available at all hours, it becomes possible to refine the itinerary, arrange local activities, organise arrivals and departures smoothly, or simply let the programme evolve with the mood of the day. An almost invisible experience, yet a decisive part of what true luxury feels like.

    Service signatureReservation required
  • Romantic Interlude in Edgartown

    With its peaceful neighbourhood, carefully tended gardens, proximity to the waterfront and intimate atmosphere, The Charlotte Inn naturally lends itself to stays for two. This experience favours unhurried time: a walk through town, a return to the hotel, an easy dinner and a night in a hushed setting. A particularly fitting way to experience Edgartown, far from any excessive staging.

    CouplesReservation required

Restaurants & bars

1 on-site dining venue.

  • The Terrace

    Restaurant

    Highlights

    • French cuisine
    • exceptional fine dining with an innovative approach to classic French cuisine, highlighting regionally sourced, seasonal ingredients
    Practical information

    The concierge’s wordAt The Terrace, you come for inventive French cuisine, where the classics are reimagined with beautiful regional, seasonal ingredients.

In the press

Distinctions & affiliations

Labels & distinctions
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 13:00
Check-out
Until 11:00

Cancellation

Cancel 30 days prior to arrival

Free cancellation up to 720 hours before arrival

Pets

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 27 S Summer St, Edgartown, MA 02539, États-Unis

View on the map

Official website

Google listing

Guest reviews

4.3 / 5 · 69 reviews

5/5Meghan Carey

The Charlotte Inn is a hidden gem, the perfect escape for a couple who likes an eclectic stay. All of the staff were so friendly. The art collection was vast and impressive. The rooms were spacious, clean and well…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 6 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Rosewater MarketTourist attraction

    on site · 1 min walk

    Café just a minute's walk away, providing a space to relax and enjoy drinks and snacks.

    Practical information

    The concierge’s wordRosewater Market, a 1-minute walk away, is ideal for a quiet coffee or snack break between moments of exploring Edgartown.

  • Old Whaling Church, Edgartown Liturgical Arts CenterChurch

    170 m · 2 min walk

    Religious building a two-minute walk away, showcasing the historic architecture of Edgartown.

    Practical information

    The concierge’s wordFor a short break 2 minutes on foot away, Old Whaling Church offers a lovely glimpse of Edgartown’s historic architecture.

  • The Carnegie Heritage Center | Vineyard Preservation TrustTourist attraction

    305 m · 4 min walk

    Heritage center a four-minute walk away, dedicated to preserving the history and culture of Martha's Vineyard.

    Practical information

    The concierge’s wordFor a cultural break 4 minutes away on foot, The Carnegie Heritage Center offers a gentle look into Martha’s Vineyard’s history and culture.

  • Edgartown Memorial WharfTourist attraction

    367 m · 4 min walk

    Edgartown Memorial Wharf, a scenic viewpoint just a four-minute walk away, offering a lovely view of the harbor.

    Practical information

    The concierge’s wordFor a quiet break, head to Edgartown Memorial Wharf, a 4-minute walk away, especially later in the day for harbor views.

  • Vineyard Arts ProjectTourist attraction

    848 m · 10 min walk

    Vineyard Arts Project, a nonprofit organization dedicated to the arts, offers exhibitions and cultural events.

    Practical information

    The concierge’s wordFor a cultural break in Edgartown, Vineyard Arts Project is well suited to a quiet moment around exhibitions and artistic events.

  • Lighthouse BeachTourist attraction

    942 m · 11 min walk

    Lighthouse Beach, a tourist attraction located 942 meters away, provides a natural setting ideal for relaxation and walks.

    Practical information

    The concierge’s wordFor a breath of fresh air, Lighthouse Beach is well suited to a relaxed stroll or a quiet moment in a natural setting.

  • Edgartown Harbor LighthouseHistoric landmark

    971 m · 12 min walk

    Historical lighthouse located 971 meters away, providing insight into the region's maritime heritage.

    Practical information

    The concierge’s wordIf you’re in the mood for a quiet break, Edgartown Harbor Lighthouse offers a lovely glimpse into the area’s maritime heritage.

  • Caroline Tuthill PreserveTourist attraction

    2.3 km · 4 min by car

    Caroline Tuthill Preserve, a natural area suitable for wildlife observation and hiking.

    Practical information

    The concierge’s wordFor a nature break in Edgartown, head to Caroline Tuthill Preserve when you feel like spotting wildlife and enjoying a peaceful walk.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Edgartown Yacht ClubMarina

    238 m · 3 min walk

    Marina three minutes' walk away, providing facilities for yachts and water activities.

    Practical information

    The concierge’s wordA 3-minute walk away, Edgartown Yacht Club offers a pleasant seaside break if you feel like watching yachts and the harbor activity.

  • Edgartown Yacht Club TennisMarina

    545 m · 7 min walk

    Marina a seven-minute walk away, providing facilities for water activities.

    Practical information

    The concierge’s wordA 7-minute walk away, Edgartown Yacht Club Tennis offers a marina-side break, handy if you're in the mood for water activities without going far.

  • Robinson Road Recreation AreaPark

    745 m · 9 min walk

    Park a nine-minute walk away, providing green spaces to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break 9 minutes away on foot, head to Robinson Road Recreation Area when you feel like unwinding in nature for a while.

  • South BeachPark

    4.5 km · 8 min by car

    South Beach, a natural park providing a space for relaxation and outdoor activities.

    Practical information

    The concierge’s wordSouth Beach is a lovely break if you're in the mood for sea air, open space, and an easy moment outdoors.

  • MytoiGarden

    4.9 km · 8 min by car

    Garden to visit, providing a natural space conducive to relaxation and contemplation.

    Practical information

    The concierge’s wordFor a quiet break in Edgartown, head to Mytoi when you’re craving nature, relaxation, and a contemplative moment.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is the real Charlotte Inn?

    The establishment is located at 27 South Summer Street in Edgartown, on Martha's Vineyard, Massachusetts, just a few minutes' walk from the harbour.

  • What exactly is The Charlotte Inn in Edgartown?

    The Charlotte Inn is a historic luxury inn located in Edgartown, known for its discreet atmosphere, enclosed gardens, and style inspired by Victorian captain's houses.

  • What is the distance between The Charlotte Inn and downtown or the harbour of Edgartown?

    The inn is approximately 1.5 blocks from the Edgartown harbour, situated on a quiet residential street, while still being just a short walk from the centre and shops.

  • Is Edgartown an expensive town for a tourist stay?

    Edgartown is considered a high-end destination on Martha's Vineyard, with accommodations, restaurants, and shops generally expensive during peak season.

  • What is the distance between the hotel and the airport?

    Martha's Vineyard Airport (MVY) is located approximately 8 miles, or about 15 minutes by car, from The Charlotte Inn.

Arrival & Departure

  • Does the hotel have parking?

    The hotel has private parking on site available for guests, according to reviews and descriptions of the establishment.

  • What are the check-in and check-out times at The Charlotte Inn?

    The official check-in time is stated as 1 PM and the check-out time is 11 AM.

  • Can I check in early?

    Early check-in may sometimes be granted depending on room availability on the day of arrival. Please contact the concierge to confirm the arrangements for the day.

  • Is a deposit required at booking to stay at The Charlotte Inn?

    During peak season, a deposit of 50 to 100% is required for stays of 3 to 6 nights, and reservations must be guaranteed by credit card.

  • Is it possible to request a late check-out at The Charlotte Inn?

    Late check-out is generally subject to availability and may incur additional fees. Please contact the concierge to confirm the arrangements for the day.

Rooms & Amenities

  • How many rooms does The Charlotte Inn offer and what is their general style?

    The Charlotte Inn has 19 individually decorated rooms and suites, featuring a classic and intimate style reminiscent of an old private home.

  • What is the decor like at The Charlotte Inn?

    The rooms are furnished with rich fabrics, antiques, artworks, sometimes a fireplace and a seating area, in an atmosphere inspired by 19th-century European residences.

  • What main amenities are available in the rooms at The Charlotte Inn?

    In the rooms, there is air conditioning, a well-equipped private bathroom, television, telephone, high-quality bedding, and toiletries.

  • Do the rooms offer a view of the gardens or a particularly quiet setting?

    Most accommodations overlook the gardens or courtyards, providing a calm atmosphere and warm lighting.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available for hotel guests, including in the rooms and common areas, according to reviews and listings of the establishment.

Billing & Policies

  • What are the average room prices at The Charlotte Inn?

    Room rates generally range from approximately 325 to 875 USD per night, depending on the category and season.

  • Do The Charlotte Inn prices include meals or just accommodation?

    The prices include accommodation but not meals, with listings indicating that no meals are included by default in the standard rates.

  • What is the hotel's cancellation policy?

    The cancellation policy allows for free cancellation up to 30 days before arrival, with penalties potentially applying thereafter.

  • Are there any local taxes to pay?

    No specific mention of a separate local occupancy tax is indicated in the available listings. Please contact the concierge to confirm the current terms.

  • What payment methods are accepted at The Charlotte Inn?

    Major credit cards are accepted for settling stays, and a card is required to guarantee the reservation.

Dining

  • What type of breakfast is offered?

    Breakfast is served on-site à la carte, with classic service in a guesthouse style and fresh products. Contact the concierge to confirm the arrangements for the day.

  • What is the main restaurant of The Charlotte Inn and does it offer dinner on-site?

    The Terrace at The Charlotte Inn is the establishment's fine dining restaurant, offering refined cuisine with dinner service in an elegant room or on the terrace.

  • What can be found on the menu of The Terrace at The Charlotte Inn?

    The Terrace menu includes carefully crafted starters such as salads, soups, scallops, and main dishes like Dover sole, pepper steak, lobster tail, or linguine bolognese.

  • Are there any Michelin star restaurants in Martha's Vineyard close to The Charlotte Inn?

    The Charlotte Inn does not have a Michelin star restaurant, and there is no officially listed Michelin star restaurant on Martha’s Vineyard.

  • Does the hotel have a bar or terrace for drinks?

    The bar and terrace of the restaurant provide an intimate setting for an aperitif or drink before dinner.

Spa & Wellness

  • Does the hotel have a spa or dedicated wellness facilities?

    The Charlotte Inn does not offer an on-site spa. Guests can be directed to external spas on Martha’s Vineyard.

  • Does the hotel have a pool?

    No pool is mentioned among the amenities, with the focus being on gardens and indoor lounges rather than aquatic facilities.

  • What type of relaxing atmosphere can be expected at The Charlotte Inn?

    The overall ambiance is that of a calm retreat, with enclosed gardens, cosy lounges, and an atmosphere conducive to relaxation rather than noisy entertainment.

  • Can wellness treatments or massages be enjoyed during a stay at The Charlotte Inn?

    Massage or wellness services can sometimes be arranged through external providers on the island. Contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • What leisure activities are within walking distance from The Charlotte Inn?

    The location allows easy walking access to the harbour, shops, restaurants, and art galleries of Edgartown for strolls and shopping.

  • Are the beaches and bike paths easily accessible from the hotel?

    The beaches of Martha’s Vineyard and the bike paths are accessible within a few minutes by car or bike from Edgartown.

  • What iconic excursions can be organised from The Charlotte Inn on Martha’s Vineyard?

    Many boat excursions, lighthouse tours, and nature activities are offered from Edgartown, often recommended by the inn's staff.

  • What famous movie was filmed on Martha's Vineyard accessible from Edgartown?

    The film 'Jaws' is the iconic movie filmed on Martha’s Vineyard, with several filming locations accessible during tours.

Family & Kids

  • Is The Charlotte Inn suitable for families with young children?

    According to the stated policy, children under 14 years old are not accepted as guests at the inn.

  • What type of family clientele is most appropriate for a stay at The Charlotte Inn?

    The atmosphere, tranquility, and age restrictions make it more of a destination for couples or adult travellers seeking peace.

  • Are teenagers accepted to stay at The Charlotte Inn?

    Services may accommodate teenagers who respect the required calm, subject to compliance with the establishment's policies.

Pets

  • Are pets accepted at The Charlotte Inn?

    Pets are not accepted, with the policy stating a strict no-pets rule for the establishment.

  • Are there any rooms or services specifically for travellers with pets?

    No specific pet-friendly rooms are offered, and there are no dedicated services for dogs or cats on site.

  • Does the area offer pet care solutions for clients staying in Edgartown?

    Kennels or pet care services can be found on Martha’s Vineyard, but they are not officially affiliated with The Charlotte Inn.

Accessibility

  • Is the hotel suitable for people with reduced mobility or in wheelchairs?

    The buildings are historic and some rooms may have access via stairs. Contact the concierge to confirm the arrangements for the day.

  • How can I best organise a stay at The Charlotte Inn with accessibility constraints?

    It is recommended that individuals with specific accessibility needs check in advance the types of rooms and available access.

  • Are the gardens and outdoor spaces easily accessible for all guests?

    The outdoor spaces feature pathways and historic gardens that may present irregularities for some mobility.

Sustainability

  • Does the hotel implement an environmental policy or specific sustainability actions?

    Standard energy management practices may be in place, but no detailed sustainability policy is officially highlighted. Contact the concierge to confirm the current arrangements.

  • Does The Charlotte Inn prioritise the conservation of architectural heritage and gardens?

    The inn primarily focuses on preserving its historic structure and garden, which indirectly contributes to a heritage-respecting approach.

Included Services

  • What do The Charlotte Inn reviews say about the service and atmosphere?

    Online reviews describe immaculate rooms, very attentive service, and a refined atmosphere, with overall satisfaction being very high.

  • What services are generally included during a stay at The Charlotte Inn?

    Services include daily housekeeping, welcome and assistance with bookings, as well as attentive service suited to a luxury guesthouse.

  • Are transfers to the airport offered?

    Transfers to the airport are not explicitly operated by the hotel itself but can be arranged via taxi or private service. Contact the concierge to confirm the current arrangements.

The Concierge answers — The Charlotte Inn

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Martha's Vineyard airport and The Charlotte Inn?

    The concierge can organise a private transfer to or from Martha's Vineyard airport according to your flight schedule. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge book a taxi or a chauffeur-driven car for my travels on the island?

    The concierge can book taxis or chauffeur-driven cars for travel between Edgartown, Oak Bluffs, Vineyard Haven, and the beaches.

  • Can you help me plan my bus journeys around Martha's Vineyard from the hotel?

    It is recommended to ask the concierge for the best routes and schedules of local buses to visit the different villages of Martha's Vineyard.

  • Can the concierge book my ferry tickets to arrive at or leave Martha's Vineyard?

    The concierge can arrange the booking of ferry tickets and coordinate the schedules with your arrival or departure at The Charlotte Inn.

  • Is it possible to go through the concierge to rent bikes or scooters in Edgartown?

    The concierge can book bike or scooter rentals to explore Edgartown and the surrounding area from the hotel.

Restaurant Reservations

  • Can you book a table at The Terrace at The Charlotte Inn for dinner?

    Reservations are made through the concierge, who can secure a table at The Terrace at The Charlotte Inn or at other renowned establishments in Edgartown.

  • Can the concierge recommend and book seafood restaurants around Edgartown?

    The concierge can recommend and reserve seafood restaurants and charming bistros in Edgartown and elsewhere on the island.

  • Can you arrange a romantic dinner at a fine dining restaurant in Edgartown?

    It is recommended to ask the concierge for a selection of romantic restaurants in Edgartown and to entrust them with the reservations according to your cuisine preferences.

  • Can the concierge suggest restaurants suitable for a vegetarian or gluten-free diet?

    The concierge can suggest restaurants that cater to vegetarian or gluten-free diets and handle the reservations.

Spa Bookings

  • Can you book a massage for me at a spa near The Charlotte Inn?

    The concierge can book treatments at spas in Martha's Vineyard near Edgartown, subject to availability on the day.

  • Is it possible to have the concierge organise a half-day wellness experience at a spa on the island?

    The concierge can organise a half-day wellness programme at a partner spa, including several treatments and access to the facilities.

  • Can you help me find a spa that offers couples massages near Edgartown?

    The concierge can provide information on spas offering specific treatments, such as couples massages or premium facials, and manage the reservations.

Excursions & Cultural Visits

  • Can the concierge organise a walking tour of Edgartown from the hotel?

    The concierge can organise a guided tour of Edgartown, its harbour, and the captain's houses, with a local guide.

  • Can you organise a boat trip to explore the lighthouses of Martha’s Vineyard?

    It is recommended to go through the concierge to book a boat excursion around Martha’s Vineyard, particularly to see the lighthouses and the coastline.

  • Is it possible to organise a themed tour related to the film shot on Martha’s Vineyard?

    The concierge can suggest tours related to the filming of the movie Jaws and the history of Martha’s Vineyard, and then book the guided visits.

  • Can you coordinate a private driving tour of all of Martha’s Vineyard?

    The concierge can contact local guides for private driving excursions through the various villages, beaches, and viewpoints of the island.

Special Occasions

  • Is it possible to arrange a romantic surprise in my room upon arrival?

    The concierge can prepare a romantic arrival with flowers, champagne, and room setup, upon prior request.

  • Can you help me organise a birthday celebration at The Charlotte Inn?

    The concierge can assist in organising a small birthday or anniversary celebration in the hotel or at The Terrace restaurant.

  • Can the concierge arrange for a photographer to come for a photo shoot at the hotel?

    The concierge can recommend and book a local photographer for a keepsake shoot in the inn's gardens or in Edgartown.

Shopping & Luxury Services

  • Can you recommend luxury shops and antique stores near The Charlotte Inn?

    The concierge can point out the best addresses for high-end boutiques, antique shops, and art galleries in Edgartown.

  • Can the concierge direct me to wine merchants and gourmet shops in Edgartown?

    The concierge can recommend local wine merchants and gourmet shops for purchasing wines and regional products.

Family Activities

  • Can you recommend family activities around Edgartown suitable for teenagers?

    The concierge can suggest beaches, bike paths, and nature activities suitable for families with teenagers on Martha’s Vineyard.

  • Is it possible to plan nature activities and discoveries for the whole family from the hotel?

    The concierge can organise wildlife observation outings, seaside walks, and educational activities on the island's maritime history.

Personalized Experiences

  • Can you create a personalised itinerary of visits and restaurants for my stay at The Charlotte Inn?

    The concierge can develop a customised multi-day itinerary to explore Martha’s Vineyard based on your interests.

  • Can the concierge organise a private class, such as a cooking or photography workshop on Martha’s Vineyard?

    The concierge can arrange private classes, such as local cooking or photography, with instructors from the island.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits