Sujan The Serai

Standard check-in begins at 14:00 and check-out is generally until 12:00, subject to the day's policy. Contact the concierge to confirm the day's arrangements.

Early check-in may be offered depending on the camp's occupancy and your arrival time. Contact the concierge to confirm the day's arrangements.

The camp closes each year for part of the hot season, generally from April to mid-September. Contact the concierge to confirm the day's arrangements.

Late departures may sometimes be granted depending on subsequent arrivals and tent availability. Contact the concierge to confirm the day's arrangements.

Check-in is generally done at the camp's reception where the team verifies your documents and presents the main services before escorting you to your tent.

The camp is located in the Thar Desert, on a large private property, about 19 km from the city of Jaisalmer. The official address mentions the village of Bherwa Chandan near Jaisalmer.

The distance between the hotel and Jaisalmer airport is approximately 40 to 50 minutes by road, depending on traffic and road conditions. Contact the concierge to confirm the day's arrangements.

Access is mainly by road from Jaisalmer, by private car or taxi. Jaisalmer railway station is one of the main arrival points by train to reach the camp.

Transfers to the airport may be offered by private car with driver, upon prior reservation and sometimes at an additional cost. Contact the concierge to confirm the day's arrangements.

The camp is located outside the city, in an isolated desert area, ensuring a very quiet environment away from the noise of Jaisalmer.

SUJÁN The Serai has 21 luxurious tent-suites, including Luxury Tents, Luxury Tented Suites, and Royal Tented Suites.

The tents are large canvas suites, air-conditioned, with private bathrooms, a seating area, and an outdoor veranda, set on a base of local Jaisalmer stone.

Each tent generally features air conditioning, a bathroom with hot water, a seating area, premium bedding, and a private terrace. Please contact the concierge to confirm the details for the day.

Certain categories, such as the Royal Tented Suites, may have a pool or plunge pool, depending on the chosen configuration.

Housekeeping is provided daily with evening tent preparation, in accordance with the standards of Relais & Châteaux luxury camps.

The hotel has private parking on the property, typically used for guests' vehicles and transfers organised by the camp.

Wi-Fi is available in the hotel, at least in the common areas, although the connection may be limited due to the desert location.

The nightly rate at SUJÁN The Serai varies by season and category, with indicative prices starting from a few hundred euros or the equivalent in rupees per night.

In this type of luxury camp, breakfast and often meals are included in the rate, but the exact conditions depend on your pricing offer.

Laundry service is usually available in this type of luxury establishment, for an additional fee. Please contact the concierge to confirm the details for the day.

Breakfast is served as an à la carte menu or personalised service, featuring Indian cuisine and continental options, usually included in the stay package.

The camp offers refined cuisine inspired by Rajasthan and international dishes, served in the main restaurant or in outdoor locations in the desert.

Private dinners can be arranged in the desert or in secluded spots on the property for a romantic experience, with prior reservation.

Special diets such as vegetarian, vegan, or gluten-free can generally be accommodated if notified in advance to the camp or concierge.

Alcoholic beverages and some imported wines may be available, in accordance with local regulations in the state of Rajasthan.

The camp features an outdoor pool, inspired by traditional Indian baths, with views of the surrounding desert.

The on-site spa offers wellness treatments and massages in a walled garden, with various treatments inspired by local and international traditions.

Massages and treatments can be booked daily according to the spa's opening hours, which generally follow daylight hours. Contact the concierge to confirm the day's arrangements.

In this type of luxury establishment, a small room or dedicated space for yoga or meditation may be offered, sometimes outdoors. Contact the concierge to confirm the day's arrangements.

A treatment service can be personalised for couples, including couples' massages or wellness rituals tailored upon request.

Sujan The Serai offers camel or vehicle safaris in the Thar Desert, sunsets, campfires, and local cultural experiences.

Excursions to the city of Jaisalmer, the fort, havelis, and markets can be arranged as day activities from the camp.

Evenings may include traditional music, dance, or stargazing, depending on the programme and season.

The camp is particularly suited for romantic stays and honeymoons, with many options for private dinners and intimate excursions in the desert.

SUJÁN The Serai can accommodate families with children, subject to their age and the establishment's policy. Contact the concierge to confirm the arrangements for the day.

Extra beds or specific configurations may be possible in certain tent suites to accommodate a child sharing the parents' tent.

Gentle activities such as short walks, storytelling by the fire, or stargazing may be offered to accompanied children.

Simplified menus or adapted portions can be prepared for children at the restaurant, in agreement with the chef.

Pets are generally prohibited in this type of luxury camp to preserve the tranquility of the property and local wildlife. Contact the concierge to confirm the arrangements for the day.

Pets are generally not allowed in the tents or common areas, except for specific arrangements made in advance for particular cases.

In case of needs related to an assistance animal, it is recommended to contact the camp directly before booking to discuss accommodation possibilities.

The camp consists of tents on platforms with outdoor pathways on sandy terrain, which may present constraints for wheelchairs. Contact the concierge to confirm the arrangements for the day.

The pathways to the pool, restaurant, and tents often involve moving over sand or gravel, without necessarily having continuous ramps. Contact the concierge to confirm the arrangements for the day.

It is recommended to inform the camp in advance of any specific needs (allergies, walking difficulties, assistance) to best adapt the stay.

The cancellation policy varies according to the booking channel, the season, and the type of rate (flexible or non-refundable). Contact the concierge to confirm the arrangements for the day.

Government taxes and service charges may be added to the rate, in accordance with current Indian regulations. Contact the concierge to confirm the arrangements for the day.

Common international credit cards are generally accepted for the payment of stays and extras, as in most luxury hotels in India.

Supplements may be charged for certain activities, private transfers, spa services, alcoholic beverages, or exclusive desert experiences.

Stays are booked per night, with indicative rates available from the camp, SUJÁN, or through travel agencies, with prices potentially varying by season.

The camp is located on a vast private desert estate, which helps limit building density and preserve the natural environment.

SUJÁN generally promotes a responsible hospitality approach, respecting local culture and supporting communities, as detailed in its official materials.

The use of local materials, such as Jaisalmer stone for the bases of the tents, contributes to the integration of the camp into the landscape and reduces visual impact.

Certain practices, such as limiting light pollution and managing water resources wisely, are generally implemented in this type of isolated luxury camp. Contact the concierge to confirm the arrangements for the day.