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5★ · Chengdu

Hôtel Su Shien Valley

69 Ke Hua Bei Lu, Wu Hou Qu, Cheng Du Shi, Chine, 610065, Chengdu

4.44.4/532 reviews · Google rating
  • Member of Relais & Châteaux
  • In the heart of a naturally beautiful region
  • Traditional architecture with modern comforts
  • Peaceful setting surrounded by nature

Hotel 5-star in Chengdu, China, in the heart of Chengdu, featuring Relais & Châteaux membership, traditional architecture and natural setting.

What budget should you expect for a stay at Hôtel Su Shien Valley in Chengdu?

Rates vary depending on the season, your travel dates and the room category selected.

For an exact stay budget, it is best to check your dates or contact the concierge directly.

Does Hôtel Su Shien Valley in Chengdu have a restaurant?

Yes. The hotel has two restaurants, as well as a bar and breakfast service.

Chun Tai Restaurant focuses on creative cooking. Hotaru highlights Sichuan cuisine shaped by the seasons.

What can you do near Hôtel Su Shien Valley in Chengdu?

The area suits calm walks and cultural outings in Chengdu.

Nearby options include Anshun Bridge, 望江楼, the Chengdu East Gate Chengqiang Relic Site and the Sichuan Opera Theater.

A word from the Concierge

Hôtel Su Shien Valley through the Concierge's eyes

Hôtel Su Shien Valley is located in Chengdu, China, in a region known for its natural beauty. This 5★ hotel, part of the Relais & Châteaux property, offers a unique experience for travelers seeking tranquility. The property blends harmoniously with its surroundings, creating a soothing atmosphere.

What sets this hotel apart is its commitment to refined hospitality and enchanting setting. Guests appreciate the traditional architecture and modern amenities that coexist perfectly. The Relais & Châteaux brand ensures special attention to detail, making each stay memorable.

Before you go, know that the hotel is particularly suited for couples and travelers seeking relaxation. The area offers many outdoor activities, ideal for nature enthusiasts. The best time to visit is during spring and autumn when the weather is mild.

_My tip from the Concierge: explore the surrounding trails to discover local wildlife, it's an unforgettable experience._

Why choose Hôtel Su Shien Valley?

Hôtel Su Shien Valley is an exceptional address in Chengdu, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Member of Relais & Châteaux
  • In the heart of a naturally beautiful region
  • Traditional architecture with modern comforts
  • Peaceful setting surrounded by nature

Rooms & suites

The hotel at a glance

Services & amenities

Dining

2
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast with a view of nature

    Beginning the day at Su Shien Valley means allowing the landscape to set the tone. Breakfast enjoyed in a space open to the outdoors, or with views over the hotel’s natural surroundings, offers a gentle start far removed from urban pace. It is especially suited to travellers who come here to slow down, watch the morning light and rediscover a sense of space.

    SignatureIncluded in your stay
  • Guided walk on the surrounding trails

    The region lends itself to gentle exploration, attentive to terrain, vegetation and local wildlife. A guided walk, or one arranged with the help of the concierge, allows guests to discover the surroundings at an unhurried pace, with a route adapted to the season and to individual rhythm. It is a simple and meaningful way to understand the appeal of the setting: a hotel conceived as a retreat within a living landscape.

    Reservation required
  • Tea pause and contemplation

    In Chengdu and across Sichuan, tea culture is part of the local way of life. At Su Shien Valley, taking time for tea in a lounge, on a terrace or in another quiet corner of the property naturally extends that tradition. The experience is not necessarily about formal ceremony, but about attention to the moment itself: sitting still, looking out, speaking little and allowing landscape and silence to do their work.

    Art de vivreIncluded in your stay
  • Dining in the Relais & Châteaux spirit

    In a Relais & Châteaux house, dinner carries particular significance. At Su Shien Valley, it is less about display than about coherence between place, service and cuisine. After a day shaped by nature and rest, sitting down to dine in a carefully composed setting extends the experience of the estate. The pace of the meal, the attentiveness of service and the overall atmosphere matter here as much as what is on the plate.

    Reservation required
  • Evening ritual in room or suite

    Turndown service gives the return to one’s room a particular quality. After dinner or a walk at dusk, coming back to a space prepared for the night extends the sense of retreat that defines the hotel. Simple though it may seem, this is one of the markers of a memorable stay: softer light, a refreshed room, a calmer atmosphere and the feeling that everything has been arranged in favour of rest.

    Pour les couplesIncluded in your stay
  • Restorative stay in spring or autumn

    Spring and autumn are the most rewarding seasons in which to experience the spirit of Su Shien Valley. Milder temperatures, balanced light and more pleasant walking conditions allow guests to enjoy the hotel at its best in relation to the outdoors. Booking during these periods means choosing a restorative experience: slow days, time spent outside, unhurried meals and a return to a more essential form of comfort.

    Saison idéaleReservation required

Restaurants & bars

2 on-site dining venues.

  • Chun Tai Restaurant

    Restaurant

    Highlights

    • Creative cooking
    Practical information

    The concierge’s wordAt Chun Tai Restaurant, go for the creative cooking: a lovely choice if you’re in the mood for something a little different.

  • Hotaru

    Restaurant

    Highlights

    • cuisine sichuanaise
    • une cuisine sichuanaise qui suit le rythme des saisons
    Practical information

    The concierge’s wordIf you enjoy bold flavors, book Hotaru for its Sichuan cuisine, shaped by the rhythm of the seasons.

In the press

Distinctions & affiliations

Labels & distinctions
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 69 Ke Hua Bei Lu, Wu Hou Qu, Cheng Du Shi, Chine, 610065

View on the map

Official website

Google listing

Guest reviews

4.4 / 5 · 32 reviews

5/5Dariusz P.

Very good hotel. Based in center. About 7 min from subway station. Awesome apartments with sauna, office room and big sleeping room. Perfectly english speaking staff - it's very important (and not so common) in China.

3/5E L

Clean, comfortable, good location but not downtown. Cab fare from airport around 40 Yuan. To Jinli - 14-18 depending on traffic. Decor is nice, lobby is opulent but over the top - no one needs so many fake flowers and…

5/5A K Enamul Haque

Great hotel. Amazing gadgets inside rooms, energy saving and magical!

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 33 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Anshun BridgeTourist attraction

    1.6 km · 19 min walk

    Bridge 1.6 km away, providing views of the Jinjiang River and the surrounding architecture.

    Practical information

    The concierge’s wordAt the end of the day, head to Anshun Bridge for a riverside break, ideal if you enjoy urban views and surrounding architecture.

  • 望江楼Tourist attraction

    1.6 km · 20 min walk

    Tourist site located 1.6 km away, offering a panoramic view of the Jinjiang River.

    Practical information

    The concierge’s wordFor a calm break in Chengdu, head to 望江楼 when you feel like taking in elevated views over the Jinjiang River.

  • Chengdu East Gate Chengqiang Relic SiteTourist attraction

    1.8 km · 3 min by car

    Tourist attraction an eighteen-minute walk away, providing insight into local history.

    Practical information

    The concierge’s wordFor a cultural break, head to Chengdu East Gate Chengqiang Relic Site: a 18-minute walk away, it offers a lovely glimpse into local history.

  • Dongmen BridgeTourist attraction

    2.3 km · 4 min by car

    Bridge in Chengdu, providing views of the river and surrounding area.

    Practical information

    The concierge’s wordStop by at the end of the day for a calm break, with lovely views over the river and surroundings.

  • Sichuan Opera TheaterOpera house

    2.7 km · 5 min by car

    Opera house located 2,720 meters away, featuring performances of Sichuan opera.

    Practical information

    The concierge’s wordFor a cultural evening in Chengdu, Sichuan Opera Theater offers a lovely interlude centered on Sichuan opera performances.

  • EGO潮流广场Tourist attraction

    2.8 km · 5 min by car

    EGO潮流广场, a tourist attraction located 2,779 meters away, offering a shopping and entertainment experience.

    Practical information

    The concierge’s wordFor a relaxed shopping and entertainment break in Chengdu, EGO潮流广场 works well for an easy end-of-day outing.

  • 锦里Tourist attraction

    3.0 km · 5 min by car

    Tourist attraction located 3,033 meters away, providing an immersion in local culture and traditional architecture.

    Practical information

    The concierge’s wordFor a break steeped in local culture and traditional architecture, head to 锦里 in the late afternoon; the atmosphere feels especially right then.

  • Sanxingdui Art MuseumTourist attraction

    3.1 km · 5 min by car

    Art museum 3.1 kilometers away, showcasing collections of ancient art from the Sanxingdui culture.

    Practical information

    The concierge’s wordFor a cultural break, head to the Sanxingdui Art Museum: its ancient art collections around Sanxingdui culture suit a calm visit well.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Wangjiang Pavilion ParkPark

    1.5 km · 18 min walk

    Park in Chengdu, providing a green space suitable for relaxation and walks.

    Practical information

    The concierge’s wordFor a calm break in Chengdu, head to Wangjiang Pavilion Park when you’re craving some greenery and an easy stroll.

  • Jinli Folk-custom Memory WallNational park

    3.3 km · 6 min by car

    National park providing a natural setting conducive to exploring local wildlife and flora.

    Practical information

    The concierge’s wordIf you're after a nature break in Chengdu, this national park is well suited to a peaceful stroll focused on local wildlife and flora.

  • People's ParkPark

    3.5 km · 6 min by car

    Park in Chengdu, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordWhen you need a green break in Chengdu, People's Park offers an easy moment to unwind and enjoy nature.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at the Su Shien Valley Hotel?

    Check-in is generally possible from 3 PM and check-out is until 12 PM at the Su Shien Valley Hotel.

  • Does the hotel accept late arrivals in the evening or at night?

    Late arrivals are possible, but it is recommended to inform the hotel in advance to ensure your welcome and the preparation of your room.

  • Can I request a late check-out at the Su Shien Valley Hotel?

    A late check-out may sometimes be granted depending on room availability and may incur additional charges.

  • Can I check in early?

    Early check-in may be offered subject to room availability upon your arrival and may incur an additional fee.

  • Does the hotel offer luggage storage before arrival or after departure?

    Luggage can generally be left at the reception before check-in or after check-out to freely enjoy the surroundings.

Location & Access

  • Where is the Su Shien Valley Hotel located near Chengdu?

    The Su Shien Valley Hotel is located in Dujiangyan, near Mount Qingcheng, in the Chengdu area, in a natural environment of valley and bamboo grove.

  • How to get to the Su Shien Valley Hotel from downtown Chengdu?

    Access is mainly by road from Chengdu, by private car, taxi or pre-booked transfer, heading towards Dujiangyan and Mount Qingcheng.

  • What is the distance between the hotel and the airport?

    The distance between the Su Shien Valley Hotel and Chengdu International Airport is approximately 70 to 90 kilometres depending on the airport used and the chosen route.

  • Are airport transfers offered?

    Airport transfers can be arranged upon request, usually by private car, with rates and schedules confirmed at the time of booking.

  • Is the hotel easily accessible by public transport from Chengdu station?

    Please contact the concierge to confirm the arrangements for the day.

Rooms & Amenities

  • What is the style of the rooms at the Su Shien Valley Hotel?

    The rooms and suites feature a minimalist decor of light wood and raw stone, with large bay windows opening onto the surrounding nature for a zen atmosphere.

  • What amenities can be found in the hotel rooms?

    The rooms are generally equipped with air conditioning, private bathroom, quality bedding, seating area, and views of the garden, valley, or bamboo.

  • Does the hotel offer different categories of rooms or suites?

    Several categories exist, ranging from garden view rooms to more spacious suites, some offering large terraces or extended living spaces.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel, including in the rooms and common areas.

  • Does the hotel provide bathrobes, slippers, and toiletries in the room?

    Comfort amenities such as bathrobes, slippers, and bath products are generally provided in the rooms, typical of a Relais & Châteaux establishment.

Dining

  • What type of breakfast is offered?

    The breakfast offered at the Su Shien Valley Hotel is primarily Chinese-style, featuring local specialties and hot dishes served in the restaurant.

  • What type of cuisine is served at the restaurant of the Su Shien Valley Hotel?

    The main restaurant, nestled in a bamboo grove, serves seasonal Sichuan cuisine inspired by Taoist philosophy and local produce.

  • Is there on-site dining available for lunch and dinner?

    The hotel has a restaurant, a café, and room service, allowing meals to be taken on-site at various times of the day.

  • Does the hotel offer room service for in-room dining?

    A room service is offered, allowing guests to have dishes and drinks served in their room at certain times determined by the hotel.

  • Can the hotel accommodate special diets or food allergies for meals?

    Vegetarian options and locally sourced products are generally available, but specific requests should be communicated in advance to the restaurant.

Included Services

  • Does the hotel have parking?

    The hotel offers free private parking on site for guests staying at the Hôtel Su Shien Valley.

  • Does the hotel charge for internet access or is it included?

    Wi-Fi is provided free of charge in the rooms and common areas, generally included in the room rate.

  • Is daily housekeeping provided in the rooms?

    Daily housekeeping of the rooms is part of the standard services, with the possibility of additional service upon request as needed.

  • Is on-site parking free for hotel guests?

    The hotel provides free private parking, often uncovered, reserved for the establishment's guests.

  • Does the hotel offer laundry or dry cleaning services for guests?

    Contact the concierge to confirm the arrangements for the day.

Spa & Wellness

  • Does the hotel have a spa on site?

    The Hôtel Su Shien Valley has a spa offering wellness treatments and massages inspired by nature and local traditions.

  • What types of treatments or massages are available at the hotel spa?

    Massages and various types of treatments may be offered, to be booked in advance to ensure the availability of therapists.

  • Does the hotel have a swimming pool?

    The hotel does not mention a swimming pool among its main facilities, and no pool is confirmed by the sources consulted.

  • Is there a sauna, steam room, or jacuzzi accessible to guests?

    Contact the concierge to confirm the arrangements for the day.

  • Do spa treatments need to be booked in advance or can they be booked on site?

    Contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • What leisure activities are offered at the Su Shien Valley Hotel?

    The activities offered include hiking in the surrounding area, as well as fruit and vegetable planting and picking experiences in the valley.

  • Can you go hiking directly near the hotel?

    The Qingcheng Mountain and Dujiangyan area is well-suited for nature walks, hiking, and discovering Taoist cultural sites.

  • Does the establishment offer outdoor relaxation spaces to enjoy the natural setting?

    The hotel provides a calm and contemplative environment, with gardens, fruit trees, and bamboo, ideal for relaxing and meditating on-site.

  • Are cooking or tea discovery classes or workshops organised at the hotel?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel organise guided tours to nearby tourist sites such as Dujiangyan?

    Contact the concierge to confirm the arrangements for the day.

Family & Kids

  • Is the Su Shien Valley Hotel suitable for a family stay with children?

    The hotel offers a peaceful and natural setting that may be suitable for families, but does not highlight specific facilities such as a kids' club.

  • Can baby cots or extra beds for children be added in the room?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer a childcare or babysitting service?

    Contact the concierge to confirm the arrangements for the day.

  • What family activities can be practiced on-site or near the hotel?

    Nature activities and walks around the hotel may be suitable for families, under parental supervision.

Pets

  • Are pets allowed at the Su Shien Valley Hotel?

    Pets are not allowed at the Su Shien Valley Hotel, in accordance with the establishment's official policy.

  • Does the hotel offer special services for dogs or pets?

    No specific services for pets are provided, as the hotel does not allow dogs or other pets in the rooms.

  • Are guide dogs allowed in the establishment?

    Guide dogs or assistance animals are not explicitly mentioned, and their acceptance must be confirmed directly with the hotel before booking.

  • Are there outdoor areas where animals can walk around the hotel?

    Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Does the Hôtel Su Shien Valley have rooms suitable for people with reduced mobility?

    Contact the concierge to confirm the arrangements for the day.

  • Are the common areas of the hotel wheelchair accessible?

    The hotel does not provide specific details about wheelchair facilities, and direct confirmation is recommended before booking.

  • Does the hotel offer special equipment for hearing or visually impaired individuals?

    Contact the concierge to confirm the arrangements for the day.

  • Is there accessible parking available near the entrance?

    Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation conditions vary depending on the rate type and booking channel, with specific deadlines to be respected before the arrival date.

  • Are there any local taxes to pay?

    Local taxes or fees may apply in addition to the room rate, according to local regulations at the time of stay.

  • What is the average price level for a night at the Hôtel Su Shien Valley?

    Rates at the Hôtel Su Shien Valley are dynamic and vary according to dates, room category, and current offers, often starting from a premium segment.

  • What payment methods are accepted at the hotel reception?

    Major international credit cards are generally accepted, along with other payment methods according to the hotel's policy.

  • Is a deposit or prepayment required to guarantee the reservation?

    The prepayment, deposit, and refund conditions depend on the rate booked and are specified at the time of confirmation.

Sustainability

  • Does the Hôtel Su Shien Valley adopt an environmentally friendly approach?

    The hotel promotes seasonal cuisine, local products, and immersion in nature, which aligns with a more environmentally friendly approach.

  • Is the hotel's architecture designed to blend into the natural landscape?

    The design of the buildings and the choice of materials such as wood and stone integrate into the landscape, promoting harmony with the natural site.

  • Does the hotel implement actions to reduce single-use plastics or recycling?

    Contact the concierge to confirm the arrangements for the day.

  • Are there programs to raise customer awareness about the protection of the local environment offered by the hotel?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Hôtel Su Shien Valley

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer to or from Chengdu airport for the Su Shien Valley Hotel?

    The concierge can organise a private car transfer between Chengdu International Airport and the Su Shien Valley Hotel, with personalised welcome and schedules tailored to your flights.

  • Is it possible to have a private driver to visit Dujiangyan and Mount Qingcheng from the hotel?

    The concierge can book a private driver for a full day or half day to explore the Dujiangyan area and Mount Qingcheng from the hotel.

  • What types of vehicles can you offer for transfers between Chengdu city centre and Su Shien Valley?

    The concierge can offer various transport options, including luxury sedans or minivans, depending on the number of passengers and the amount of luggage.

  • Can you help me plan my public transport route from Chengdu to the Su Shien Valley Hotel?

    The concierge can provide train or metro schedules from Chengdu and arrange a taxi or transfer from the station to the hotel.

Restaurant Reservations

  • How can I book a table at the main restaurant of the Su Shien Valley Hotel for dinner?

    Reservations are made through the concierge, who can book a table at the hotel restaurant according to your timings and dietary preferences.

  • Can you suggest and book a fine dining restaurant near Su Shien Valley or in Chengdu?

    The concierge can recommend fine dining restaurants in Dujiangyan or Chengdu and handle the reservations based on your schedule.

  • Is it possible to arrange a specific menu with the hotel restaurant chef for allergies or special dietary requirements?

    The concierge can organise special menus, vegetarian, gluten-free or tailored to specific allergies, in coordination with the hotel chef.

Spa Bookings

  • How can I book a massage or treatment at the Su Shien Valley Hotel spa?

    Reservations are made through the concierge, who can secure a slot for a massage or wellness treatment according to your availability.

  • Can you arrange a couple's spa ritual during our stay at the hotel?

    The concierge can recommend the most suitable treatments, organise couple rituals, and confirm the prices with the spa.

  • Can the spa be booked outside of regular hours, early in the morning or in the evening?

    The concierge can check the availability of the spa in the evening or early morning and make a reservation at the desired times, subject to availability.

Excursions & Cultural Visits

  • Can you arrange a private tour of the Dujiangyan site departing from the Su Shien Valley Hotel?

    The concierge can book a private guided tour of the Dujiangyan site with an English or Chinese-speaking guide and transport from the hotel.

  • Is it possible to plan a guided excursion to Mount Qingcheng from the hotel?

    The concierge can organise an excursion with a local guide to explore Mount Qingcheng, the birthplace of Taoism, with an itinerary tailored to your fitness level.

  • Can you prepare a day trip to Chengdu including a visit to the pandas from Su Shien Valley?

    The concierge can offer customised tours in Chengdu including, for example, the Giant Panda Research Centre, with private transport and pre-reserved tickets.

Special Occasions

  • Can you organise a romantic room setup for a marriage proposal at the Su Shien Valley Hotel?

    The concierge can arrange a romantic room decoration with petals, candles, and a bottle of local wine or champagne for a marriage proposal or wedding anniversary.

  • Is it possible to order a personalised birthday cake delivered to the restaurant or in the room?

    The concierge can coordinate a personalised cake, flowers, and a card to celebrate a birthday during your stay.

  • Can you help organise a private or semi-private dinner for a special occasion at the hotel?

    The concierge can privatise a space in the restaurant or a terrace for a private dinner, subject to availability and specific conditions.

Shopping & Luxury Services

  • Can you recommend places to buy quality tea and crafts near the hotel?

    The concierge can recommend high-end tea, silk, or craft shops in Dujiangyan and Chengdu, and arrange a vehicle for your shopping.

  • Is it possible to have a personal shopper or a guide for a half-day shopping trip in Chengdu?

    The concierge can, depending on local availability, arrange a personal shopper or private guide for a shopping session in Chengdu.

  • Can you arrange international shipping of souvenirs or products purchased during my stay?

    The concierge can assist with the purchase and shipping of souvenirs or local products by organising packaging and international shipping.

Family Activities

  • What outdoor activities suitable for children can you organise around Su Shien Valley?

    The concierge can suggest child-friendly activities such as easy short hikes, nature workshops, or fun visits close to the hotel.

  • Can you help me arrange childcare or a babysitting service for an evening?

    The concierge can provide information on the availability of child-friendly facilities or suggest external babysitters if this service is available locally.

  • Can you create a day itinerary for a family with young children from the hotel?

    The concierge can prepare family-friendly day itineraries, combining nature, cultural discovery, and suitable breaks for the little ones.

Personalized Experiences

  • Can you offer a personalised experience focused on discovering Taoist culture and the surrounding nature?

    The concierge can organise tailored experiences around Taoist philosophy, nature, or local gastronomy, in coordination with the hotel team.

  • Is it possible to set up a personalised wellness programme throughout my stay at Su Shien Valley?

    The concierge can create a wellness itinerary incorporating gentle hiking, meditation, and healthy meals, adjusted to the duration of your stay.

  • Can you organise a private Sichuan cooking class with the hotel chef?

    The concierge can arrange a private cooking class or demonstration of local cuisine with the chef, if offered by the hotel during your stay dates.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits