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5★ · Nikolaos

St. Nicolas Bay Resort Hotel & Villas

Thesi Nissi, Ag. Nikolaos 721 00, Grèce, Nikolaos

4.84.8/5465 reviews · Google rating
  • On the Aegean seafront
  • Bay views
  • Member of Small Luxury Hotels of the World
  • Close to the beach

Hotel 5-star in Nikolaos, Greece, in the heart of Nikolaos, featuring bay views, private villas and Small Luxury Hotels of the World.

Is St. Nicolas Bay Resort Hotel & Villas well located for a stay in Agios Nikolaos?

Yes. The hotel sits on the seafront overlooking the bay, with convenient access to Agios Nikolaos and the Cretan coast.

It suits travellers wanting a seaside stay with easy regional outings, while keeping a calm base on site.

Is St. Nicolas Bay Resort Hotel & Villas a good base for exploring Crete?

Yes. The property works well as a base for exploring the region thanks to its practical position on the coast.

The concierge can arrange private itineraries to match your pace, balancing visits, driving time and time back at the hotel.

Is St. Nicolas Bay Resort Hotel & Villas suited to a higher-budget stay in Agios Nikolaos?

It is a five-star seafront hotel with rooms and villas, so it fits a higher-end stay.

Rates vary by season, travel dates and room or villa category. The most useful step is to check your exact dates or contact the Concierge.

A word from the Concierge

St. Nicolas Bay Resort Hotel & Villas through the Concierge's eyes

St. Nicolas Bay Resort Hotel & Villas is located in Nikolaos, Greece. This 5★ hotel sits by the Aegean Sea, offering stunning views of the bay. It is part of the Small Luxury Hotels of the World, highlighting its commitment to quality service and unique experiences. The prime location allows easy exploration of the Cretan region. What sets this hotel apart is its intimate and warm atmosphere. Guests appreciate the elegant design and modern facilities. The surrounding natural setting contributes to a relaxing ambiance. Common areas and villas provide optimal comfort, perfect for rejuvenation. The proximity to the beach adds to the appeal of this establishment. Before visiting, know that this hotel suits couples and families. Business travelers can also find suitable facilities. The best time to stay extends from May to October, when the climate is pleasant. Be sure to book in advance, especially during peak season. _My tip from the Concierge: explore local tavernas to taste Cretan specialties, an authentic culinary experience not to be missed._

Why choose St. Nicolas Bay Resort Hotel & Villas?

St. Nicolas Bay Resort Hotel & Villas is an exceptional address in Nikolaos, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • On the Aegean seafront
  • Bay views
  • Member of Small Luxury Hotels of the World
  • Close to the beach
  • Good base for exploring Crete

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Private terrace
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

7 on-site dining venues.

  • The Labyrinthos Restaurant

    Restaurant

    Highlights

    • traditional Greek cuisine
    • Powerful flavors that draw inspiration from the traditional Greek cuisine are given a modern twist for an unforgettable culinary experience.
    Practical information

    The concierge’s wordTry The Labyrinthos for traditional Greek cuisine reimagined with finesse: bold flavors and real personality on the plate.

  • Breakfast at the Club House

    Restaurant

    Highlights

    • Enjoy your favourite breakfast dishes with a breathtaking view of the Mirabello Bay!
    Practical information

    The concierge’s wordTo start the day well, settle in at the Club House: your breakfast favorites feel elevated with the breathtaking view over Mirabello Bay.

  • The Blue Bay All Day Restaurant & Bar

    Restaurant

    Highlights

    • Mediterranean and international
    • Experience excellent Mediterranean and international dishes overlooking Mirabello Bay.
    Practical information

    The concierge’s wordFor a reliably good table, book The Blue Bay: well-executed Mediterranean and international cuisine, with Mirabello Bay as your backdrop.

  • The Minotaure

    Restaurant

    Highlights

    • The “Minotaure” next to the Pool is an exclusive place for the intimate candlelight dinner under the stars.
    Practical information

    The concierge’s wordFor an intimate dinner, book The Minotaure by the pool: by candlelight under the stars, the setting comes into its own.

  • The Greek Kafenion

    Restaurant

    Highlights

    • Everyday our fishermen supply excellent seafood from the Mirabello Bay.
    Practical information

    The concierge’s wordAt The Greek Kafenion, go for the seafood: local fishermen deliver excellent fish and shellfish from Mirabello Bay every day.

  • Astra Bar

    Bar

    Highlights

    • The Astra Bar Terrace is overlooking the Minotaure Lagoon Pool and the blinking lights of Aghios Nikolaos old fishing port.
    Practical information

    The concierge’s wordChoose the Astra Bar terrace: the view over the Minotaure Lagoon Pool and the lights of Aghios Nikolaos’ old port makes the moment.

  • Bonatsa Jetty Bar

    Bar

    Highlights

    • When the Sun is setting down enjoy unusual Cocktails and trendy musical hits at the water’s edge.
    Practical information

    The concierge’s wordAt sunset, head to Bonatsa Jetty Bar: unusual cocktails, trendy tunes, and the water’s edge setting make the moment feel just right.

In the press

Distinctions & affiliations

Labels & distinctions
Small Luxury Hotels of the World

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Heritage designations
monument historique de Saxe-Anhalt (Wikidata)

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 14:00
Check-out
Until 12:00

Pets

Pets are welcome at no extra charge.

Pets are allowed. No extra charges.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Thesi Nissi, Ag. Nikolaos 721 00, Grèce

View on the map

Official website

Google listing

Guest reviews

4.8 / 5 · 465 reviews

5/5Martin Weedall

Absolutely lovely resort, staff, rooms, food, and all the amenities are amazing. We stayed on a half board booking, not something we normally do, but was so glad we did. The food was absolutely fantastic and that was…

5/5Jason Schmidt

Beautiful location - we loved the beach and pool area. Rooms are comfortable and well appointed- we appreciated the complimentary bottle of champagne and leaving gifts. The 1/2 board option didn’t really work out for…

5/5Aurélien Vangerven

We had an exceptional stay at Saint Nicolas Bay Resort Hotel & Villas for our honeymoon. The hotel is simply incredible , the setting, the rooms, the view, and the atmosphere were perfect from start to finish. A huge…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 14 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Church of Saint NicholasChurch

    on site · 1 min walk

    Religious building just a minute's walk away, providing insight into local architecture and the spiritual culture of the area.

    Practical information

    The concierge’s wordA 1-minute walk away, the Church of Saint Nicholas offers a peaceful pause to discover the local architecture and the region’s spiritual culture.

  • Παραλία ΑμμούδιTourist attraction

    834 m · 10 min walk

    Tourist attraction located 834 meters away, providing a natural setting suitable for relaxation and outdoor activities.

    Practical information

    The concierge’s wordFor a nature-filled, relaxing break, head to Παραλία Αμμούδι: a good daytime choice if you’re in the mood for some time outdoors.

  • Spiridi Olive Oil FarmMuseum

    902 m · 11 min walk

    Museum 902 meters away, dedicated to the history and production of olive oil.

    Practical information

    The concierge’s wordFor a cultural break, Spiridi Olive Oil Farm sheds light on the history and production of olive oil, ideal if you want to better understand the region.

  • Evangelistria ChurchChurch

    1.1 km · 14 min walk

    Religious building located 1125 meters away, providing insight into local architecture.

    Practical information

    The concierge’s wordFor a peaceful break, Evangelistria Church offers a lovely glimpse of local architecture, ideal if you enjoy religious buildings.

  • Schody z malowanymi delfinamiTourist attraction

    1.2 km · 14 min walk

    Tourist attraction located 1.2 km away, providing a unique visual experience with painted dolphin motifs.

    Practical information

    The concierge’s wordFor a short visual break, head to these dolphin-painted stairs, especially if you enjoy unusual details while strolling around Nikolaos.

  • Musée Archéologique d'Agios NikolaosMuseum

    1.2 km · 14 min walk

    Museum 1.2 km away, showcasing archaeological collections from the area.

    Practical information

    The concierge’s wordFor a cultural break, this museum is ideal if you want to explore the region’s archaeological collections without going far from Nikolaos.

  • Minotaur MuralTourist attraction

    1.3 km · 15 min walk

    Tourist attraction located 1.3 km away, featuring a mural inspired by Greek mythology.

    Practical information

    The concierge’s wordMake a stop here if you enjoy urban art: this mural inspired by Greek mythology offers a light cultural break.

  • Semi submarineTourist attraction

    1.5 km · 18 min walk

    Tour agency 1460 meters away, offering semi-submersible excursions to explore marine life.

    Practical information

    The concierge’s wordA playful break if you want to observe marine life without being away for long, ideal for an easy outing during the day.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Port d’Agios NikolaosMarina

    1.3 km · 16 min walk

    Marina a thirteen-minute walk away, providing ferry services to explore the surrounding areas.

    Practical information

    The concierge’s wordFor an easy break beyond Nikolaos, Agios Nikolaos Port, a 13-minute walk away, is handy for catching a ferry to explore the surroundings.

  • Agios Nikolaos MarinaMarina

    2.0 km · 3 min by car

    Marina located 1955 meters away, providing facilities for boats and water activities.

    Practical information

    The concierge’s wordFor a waterside break, Agios Nikolaos Marina is well suited to a stroll centered on boats and nautical activities.

  • Πλαζ ΕΟΤ Άγιος ΝικόλαοςPark

    2.2 km · 4 min by car

    Park located 2.2 km away, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break, this park is well suited to a quiet moment of relaxation, whether solo, as a couple, or with family.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at St. Nicolas Bay Resort Hotel & Villas?

    Check-in usually takes place in the afternoon and check-out in the late morning. Please contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in may sometimes be offered depending on the arrival time and hotel occupancy; an additional fee may apply in some cases. Please contact the concierge to confirm the arrangements for the day.

  • Can a late check-out be requested and what are the conditions?

    A late check-out is possible subject to availability on the day and may incur additional charges. Please contact the concierge to confirm the arrangements for the day.

  • How does the check-in process work at St. Nicolas Bay Resort Hotel & Villas?

    The check-in process takes place at the hotel reception, located at the main entrance of the resort, where the team will accompany you to your room or villa after check-in.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in the rooms and common areas of the resort, as confirmed by customer reviews on Booking.com and other sites.

  • What amenities are found in the hotel rooms and suites?

    Rooms and suites generally offer air conditioning, private bathroom, TV, minibar, and terrace or balcony; some categories also feature a private pool and direct views of Mirabello Bay.

  • How many types of rooms are offered and are there villas with private pools?

    The hotel has approximately one hundred rooms, suites, and villas, several of which have private pools and panoramic sea views of Mirabello Bay.

  • Does the hotel offer family-friendly rooms for guests with children?

    Family rooms and connecting configurations are available to accommodate families, with additional options such as baby cots upon request.

Included Services

  • Does the hotel have parking?

    Free private parking is offered on-site for guests with vehicles, as indicated by partner platforms and Small Luxury Hotels of the World.

  • What services are included in the room rate?

    Wi-Fi, access to the equipped beach, and certain pools are generally included; other services such as spa, water sports, or transfers may incur additional charges depending on the service chosen.

  • Is the housekeeping service provided daily?

    Housekeeping is provided daily, with regular linen changes depending on the length of stay and the standards of the five-star establishment.

  • What concierge and laundry services are available at St. Nicolas Bay Resort Hotel & Villas?

    A concierge service is available for reservations, excursions, transfers, and special requests, complemented by paid laundry and dry cleaning services.

Location & Access

  • Where is St. Nicolas Bay Resort Hotel & Villas located in relation to Agios Nikolaos?

    The resort is located in close proximity to Agios Nikolaos, in Mirabello Bay, on the north-east coast of Crete, a short drive from the city centre and the port.

  • What is the distance between the hotel and the airport?

    The distance between the hotel and Heraklion International Airport is approximately one hour by car; travel time may vary depending on traffic and the type of transport chosen.

  • Is Agios Nikolaos Bay a good starting point for exploring Crete?

    Agios Nikolaos Bay is a convenient starting point for exploring Crete, with easy access to roads leading to Heraklion, Knossos, Elounda, and other major sites on the island.

  • How to reach the hotel from Heraklion airport or the port?

    The hotel can be reached by rental car, taxi, or private transfer from Heraklion airport, with the route following the north-east coast to Agios Nikolaos and then to Mirabello Bay.

Dining

  • What type of breakfast is offered?

    Breakfast is served as a varied buffet, including Greek specialities, international options, pastries, fruits, and hot dishes, with the possibility of dining on the terrace facing the sea.

  • How many restaurants and bars are available on-site?

    The hotel has several à la carte restaurants and a buffet restaurant, offering Cretan, Mediterranean, and international cuisine, as well as bars for cocktails and snacks during the day and evening.

  • Is the dining offer suitable for families and special diets?

    Menus suitable for children and some vegetarian or gluten-free options are generally available; specific dietary needs can be communicated in advance to the hotel.

  • Are drinks and meals included in the room price?

    Drinks and meals consumed in the hotel's restaurants and bars are charged separately, unless a package including certain meals, such as half board, has been booked.

Spa & Wellness

  • What facilities and services does the spa at St. Nicolas Bay Resort Hotel & Villas offer?

    The Poseidon Spa at the hotel offers a range of treatments, massages, and rituals, as well as wellness facilities such as an indoor pool, sauna, or hammam depending on the season and available amenities.

  • Is access to the spa charged and do treatments need to be booked?

    Access to certain wellness facilities may be free for hotel guests, while treatments and massages are charged additionally and require an appointment.

  • Is the hotel suitable for a wellness or relaxation stay in Crete?

    The resort is known for its relaxing atmosphere, with a spa, relaxation areas, and panoramic views of the bay, making it a popular choice for wellness stays in Crete.

  • Can a multi-day treatment programme be arranged at the spa?

    Personalised programmes can be arranged with the spa team, combining massages, facials, and relaxation activities according to the length of your stay.

Activities & Leisure

  • Does the hotel have a pool?

    The hotel has at least one main outdoor pool, complemented by other pools and several private pools in certain suites and villas, offering sea views.

  • Is there direct access to the beach from St. Nicolas Bay Resort Hotel & Villas?

    The resort has a private beach or equipped cove, with sun loungers, umbrellas, and the possibility of direct swimming in the Mirabello Bay.

  • What leisure activities are offered on-site or nearby the hotel?

    Activities such as water sports, game room, pool, and sometimes diving or boat excursions are offered, some at an additional cost depending on the provider.

  • Is the hotel well located for the main activities in Agios Nikolaos?

    From the hotel, it is easy to arrange visits to the must-see sites in Agios Nikolaos, such as Lake Voulismeni, the port, shopping streets, and nearby beaches.

  • Is the Bay of Saint-Nicolas considered one of the most beautiful parts of Crete to stay?

    The Bay of Saint-Nicolas and the northeast coast of Crete are renowned for their marine landscapes, light, and tranquility, which contribute to the privileged character of the hotel's location.

Family & Kids

  • Is the hotel suitable for a family stay in Agios Nikolaos?

    St. Nicolas Bay Resort Hotel & Villas is considered very suitable for families, with a protected beach, pools, family rooms, and a dedicated children's programme.

  • What facilities and activities are planned for children on-site?

    A children's programme supervised by qualified staff is available for ages 4 to 11, as well as a game room with table tennis, billiards, and consoles, according to information from travel partners.

  • Can we book a childcare or babysitting service at the hotel?

    A babysitting service can be offered, upon reservation and at an additional cost, allowing parents to enjoy a dinner or a moment at the spa in complete peace.

  • Does the hotel provide baby cots or equipment for toddlers?

    Baby cots and, in some cases, other equipment for young children can be provided upon prior request at the reception or concierge.

Pets

  • Are pets allowed at St. Nicolas Bay Resort Hotel & Villas?

    Pets are allowed in this establishment, under certain conditions and possibly with restrictions on common areas; it is recommended to inform in advance.

  • Are there additional fees or restrictions for bringing a pet?

    Size or number restrictions may apply to pets, as well as possible additional cleaning fees. Contact the concierge to confirm the terms for the day.

  • Can my pet accompany me in the common areas of the hotel?

    Pets are generally not allowed in restaurants, the main pool, or the spa, but may be admitted in certain designated rooms and outdoor spaces.

Accessibility

  • Does the hotel have facilities for people with reduced mobility?

    Some rooms and common areas are designed to facilitate access, with ramps and circulation spaces, but the exact extent of the facilities should be checked before the stay.

  • Are there specially adapted rooms for disabled guests?

    Specific rooms may be more suitable for people with reduced mobility; it is advisable to mention this when booking to allocate the most accessible category.

  • Are common areas such as the beach, pool, and restaurants easily accessible?

    Access to the restaurants, reception, and certain outdoor areas may be facilitated, but the terraced topography may involve stairs or slopes in some areas.

Billing & Policies

  • What are the reviews of St. Nicolas Bay Resort Hotel & Villas?

    Customer reviews on TripAdvisor, Booking, and other sites highlight the location, view, quality of service, private beach, spa, and dining, making the hotel a highly appreciated address in Agios Nikolaos.

  • Are airport transfers offered?

    Airport transfers can be arranged upon request by the concierge, usually by private car or taxi, for an additional fee.

  • What is the price range for a stay at St. Nicolas Bay Resort Hotel & Villas?

    Prices vary depending on the season, room category, view, and included amenities, with higher prices for suites and villas with private pools during peak season.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the type of rate booked (flexible, semi-flexible, or non-refundable) and the period; the exact conditions are stated at the time of booking.

  • Are there any tourist taxes to pay?

    A tourist tax is generally due per person per night in hotels in Greece, paid on-site upon arrival or departure, in accordance with local regulations.

  • What payment methods are accepted at the hotel?

    The establishment usually accepts major credit cards and, sometimes, cash payments within the limits of Greek regulations on cash transactions.

Sustainability

  • Does the hotel adopt environmentally friendly landscaping practices?

    The hotel features landscaped gardens with olive trees and local vegetation, as well as discreet architectural integration into the landscape of Mirabello Bay.

  • What actions does the hotel take to reduce its environmental impact?

    Measures such as reducing energy consumption, being mindful of water usage, and limiting linen changes may be encouraged, following the standards of luxury hotels in Crete.

  • Is the hotel's architecture and decoration designed with a sustainable and local approach?

    Part of the decoration and materials used highlight Cretan architecture and local elements, contributing to the cultural and environmental integration of the property.

The Concierge answers — St. Nicolas Bay Resort Hotel & Villas

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you organise a private transfer between Heraklion airport and St. Nicolas Bay Resort Hotel & Villas?

    The concierge can arrange private transfers by car or taxi between Heraklion airport and the hotel, as well as to the port or other nearby resorts, upon prior reservation and at an additional cost.

  • How can a taxi or driver be organised for dinner in Agios Nikolaos or Elounda?

    The concierge can book taxis or minivans to Elounda, Agios Nikolaos or other villages, with schedules tailored to your excursions or dinners out.

  • Is it possible to rent a car directly through the hotel to explore Crete?

    The concierge can rent a car from local partners, with delivery and collection of the vehicle directly at the hotel, subject to availability and the rental company's conditions.

  • Can the concierge assist me in using the local buses from Agios Nikolaos?

    The concierge can provide information on local bus schedules from Agios Nikolaos and arrange a taxi to the nearest bus station.

Restaurant Reservations

  • Can you reserve a table at a typical seaside restaurant in Agios Nikolaos?

    Reservations are made through the concierge, who can suggest and confirm tables at the most renowned fish taverns, gourmet restaurants, or rooftops in Agios Nikolaos and Elounda.

  • Who can help me choose and book a good Cretan restaurant near the hotel?

    The concierge can recommend the best places for modern Cretan cuisine or chic beach restaurants and make reservations according to your preferred times and budget.

  • Is it possible to arrange a private romantic dinner facing the sea from the hotel?

    The concierge can organise a private romantic dinner, with a personalised menu, on the beach or a terrace overlooking the bay, subject to availability and weather conditions.

Spa Bookings

  • How can a massage or treatment be booked at the spa of St. Nicolas Bay Resort Hotel & Villas?

    Reservations are made through the concierge or the spa, which can offer time slots, types of treatments, and therapists according to your preferences and the availability of Poseidon Spa.

  • Can you help me plan a complete wellness programme during my stay?

    The concierge can suggest wellness rituals over several days, combining massages, facial treatments, and access to spa facilities, in coordination with the wellness team.

  • Is it possible to book a couple's treatment at the spa?

    The concierge can arrange couple's treatments at the spa, with a double cabin and coordinated timings, subject to availability and the current treatment menu.

Excursions & Cultural Visits

  • How to organise a guided tour of the main cultural sites of Crete from the hotel?

    The concierge can book guided excursions to the Palace of Knossos, Heraklion, Spinalonga, or other major sites, with a French or English-speaking guide subject to availability.

  • Is St. Nicolas Bay a good starting point to explore Crete and can you organise that?

    The concierge can recommend day itineraries from St. Nicolas Bay and arrange for a car, driver, or group excursions tailored to your interests.

  • Can you book a private boat trip in Mirabello Bay or to Spinalonga?

    The concierge can organise boat trips to Mirabello Bay or Spinalonga Island, with partner skippers and various options for duration and onboard service.

Special Occasions

  • Is it possible to prepare a birthday or honeymoon surprise in the room?

    The concierge can arrange special services for birthdays or honeymoons: room decoration, cake, champagne, and personalised surprises according to your budget.

  • Can the concierge help me organise a romantic marriage proposal at the hotel?

    The concierge can assist in organising marriage proposals, with setups on the beach, photography, and private dining, subject to availability and weather conditions.

  • Who to contact to organise a small private event or celebration at St. Nicolas Bay Resort Hotel & Villas?

    The concierge can coordinate with the hotel teams the details of a small private event, such as a cocktail or family celebration, depending on the available spaces.

Shopping & Luxury Services

  • Can you recommend the best shopping addresses and arrange transport from the hotel?

    The concierge can recommend high-end boutiques in Agios Nikolaos or Elounda and, for certain purchases, arrange a round-trip chauffeur service.

  • Can the concierge organise a hairdresser or luxury beauty service during my stay?

    The concierge can assist in organising high-end services such as hairdressers, beauticians, or personal shoppers, either within the hotel or with external partners.

  • Can you help me find and buy authentic Cretan products to take home?

    The concierge can assist with the purchase of quality local products (olive oil, wine, crafts), by recommending reliable addresses or organising a vineyard visit.

Family Activities

  • Who can advise me on the best family activities to do in Agios Nikolaos?

    The concierge can indicate the most suitable activities for children in and around the hotel, and help plan days combining beach, games, and small family excursions.

  • Can you help me organise the '10 must-do things in Agios Nikolaos' with children?

    The concierge can provide a list of recommended activities, organise short excursions, and book potential childcare services for times when parents wish to go out alone.

  • Is it possible to organise water sports lessons or initiation for my children?

    The concierge can arrange private or group lessons (water sports, introductory diving) accessible to families, in coordination with the hotel’s partner providers.

Personalized Experiences

  • Can you design a personalised itinerary to discover the most beautiful part of Crete from the hotel?

    The concierge can create a tailor-made itinerary to explore the most beautiful part of Crete according to your preferences: villages, beaches, hiking, gastronomy, with or without a private guide.

  • Is it possible to book a private experience such as a Cretan cooking class or a wine tasting?

    The concierge can organise exclusive experiences such as private wine tastings, Cretan cooking classes, or visits to traditional villages with a guide, subject to the availability of partners.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits