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5★ · Marrakech

Sofitel Marrakech Palais Impérial

Quartier De, Rue Haroun Errachid, Marrakech 40000, Maroc, Marrakech

4.74.7/59,977 reviews · Google rating
  • In the heart of Marrakech
  • Close to the city's landmark sights
  • Lively area with shops and restaurants
  • Moroccan traditions blended with modern comfort

Hotel 5-star in Marrakech, in the heart of the city, featuring 24-hour concierge, Moroccan tea ritual in the lounges and Medina itinerary.

What is the price of a night at Sofitel Marrakech Palais Impérial?

Rates vary depending on the season, your dates and the room category.

For an accurate budget, check your exact dates or ask the Concierge for a stay-specific quotation.

What is the breakfast price at Sofitel Marrakech Palais Impérial?

Breakfast is available at the hotel, but the price may depend on the rate you book.

The simplest option is to check whether it is already included in your room rate or confirm it before arrival.

Is Sofitel Marrakech Palais Impérial well located for exploring Marrakech?

Yes. The hotel is set in the heart of Marrakech, in a lively area with shops and restaurants.

Several key sights are within walking distance, including the Koutoubia, Jemaa el-Fna and Ensemble Artisanal.

A word from the Concierge

Sofitel Marrakech Palais Impérial through the Concierge's eyes

Sofitel Marrakech Palais Impérial is located in the heart of Marrakech, Morocco. This five-star hotel offers a unique experience in a refined setting. It is close to the city’s iconic attractions, allowing easy exploration of local culture and Moroccan architecture. The surrounding area is lively, filled with shops and restaurants. What sets this hotel apart is its luxurious ambiance and attentive service. Travelers appreciate the blend of Moroccan traditions and modern comfort. Common areas are elegantly decorated, creating a warm and welcoming atmosphere. Guests enjoy quality amenities, contributing to a pleasant stay. Before your visit, note that this hotel suits both couples and business travelers. The atmosphere encourages relaxation while providing facilities for professional needs. The best times to visit Marrakech are in spring and autumn when the climate is milder. _My tip from the Concierge: enjoy the spa for a relaxing experience after a day of exploring the city._

Why choose Sofitel Marrakech Palais Impérial?

Sofitel Marrakech Palais Impérial is an exceptional address in Marrakech, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • In the heart of Marrakech
  • Close to the city's landmark sights
  • Lively area with shops and restaurants
  • Moroccan traditions blended with modern comfort
  • Elegantly designed shared spaces

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

2 on-site dining venues.

  • Le Jardin

    Restaurant

    Highlights

    • Franse keuken
    Practical information

    The concierge’s wordFor an elegant break at Sofitel Marrakech Palais Impérial, book Le Jardin if you're in the mood for well-executed French cuisine.

  • lounge bar

    Bar

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 19 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are welcome at no extra charge.

Pets are allowed on request. Charges may apply.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Quartier De, Rue Haroun Errachid, Marrakech 40000, Maroc

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 9,977 reviews

5/5Syed Arsalan Hussain

Hotel is very nice, large outdoor pool area with three outside pool. Staff is welcoming and friendly. Spa facilities are great, special thanks to Bahija for relaxing massage. Only downside is loud music coming from…

5/5Muddassar Malik

Ms Raouia manager poolside is the most amazing hospital staff. We were also helped by Mohammed who is extremely efficient and helpful. Further Mr Hisham helped to organise our events and the spa team including lady…

5/5Öykü Ulubaş

Our stay at the hotel was very pleasant. The hotel staff is super friendly and we had a good time. I also enjoyed the spa, had a great hammam experience with Wissal and the most relaxing massage from Mounia.

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 14 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Ensemble Artisanal MarrakechTourist attraction

    874 m · 11 min walk

    Ensemble Artisanal Marrakech, an association dedicated to promoting local craftsmanship, located 874 meters away.

    Practical information

    The concierge’s wordFor a local-crafts interlude in Marrakech, Ensemble Artisanal Marrakech works well as a daytime stroll.

  • Koutoubia MarrakechMosque

    891 m · 11 min walk

    Mosque located 891 meters away, known for its iconic minaret and Islamic architecture.

    Practical information

    The concierge’s wordFor a cultural pause in Marrakech, head to the Koutoubia: its iconic minaret and Islamic architecture beautifully shape the cityscape.

  • Place Jemaa el fnaCultural landmark

    1.4 km · 17 min walk

    Jemaa el Fna Square, an iconic cultural site in Marrakech, known for its lively atmosphere and outdoor performances.

    Practical information

    The concierge’s wordTo feel Marrakech come alive, stop by Jemaa el Fna toward the end of the day: the atmosphere turns especially lively, with open-air performances and the square’s energy.

  • Les Tombeaux SaadiensHistoric landmark

    1.4 km · 17 min walk

    Historical site 1.4 km away, known for its mausoleums from the Saadian era.

    Practical information

    The concierge’s wordFor a cultural break in Marrakech, the Saadian Tombs offer a peaceful visit centered on mausoleums from the Saadian era.

  • Musée Dar El BachaMuseum

    1.5 km · 18 min walk

    Art museum located 1.5 km away, showcasing collections of Moroccan art and history.

    Practical information

    The concierge’s wordFor a cultural break in Marrakech, Dar El Bacha Museum is a good choice if you feel like exploring Moroccan art and history.

  • Palais El BadiîHistoric landmark

    1.6 km · 20 min walk

    El Badiî Palace, a historical site a sixteen-minute walk away, showcasing Moroccan architecture from the 16th century.

    Practical information

    The concierge’s wordFor a cultural break, head to El Badi Palace, a 16-minute walk away, for a fine glimpse of 16th-century Moroccan architecture.

  • Place des FerblantiersTourist attraction

    1.7 km · 20 min walk

    Place des Ferblantiers, a tourist site 1.7 km away, featuring a lively and artisanal atmosphere.

    Practical information

    The concierge’s wordFor a lively break in Marrakech, head to Place des Ferblantiers when you're in the mood for an animated, artisanal atmosphere.

  • Ben Youssef MosqueMosque

    1.9 km · 3 min by car

    Mosque to visit, representing an example of Islamic architecture in Marrakech.

    Practical information

    The concierge’s wordFor a cultural pause in Marrakech, Ben Youssef Mosque offers a lovely glimpse of Islamic architecture, ideal if you want to alternate sightseeing and wandering.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Cyber Parc Arsat Moulay AbdeslamPark

    820 m · 10 min walk

    Park in Marrakech, providing a green space suitable for relaxation and walks.

    Practical information

    The concierge’s wordFor a green break in Marrakech, head to Cyber Parc Arsat Moulay Abdeslam to unwind a little or enjoy a peaceful walk.

  • Le Jardin Secret Médina MarrakechBotanical garden

    1.6 km · 19 min walk

    Botanical garden located 1615 meters away, featuring a variety of plants and green spaces.

    Practical information

    The concierge’s wordFor a calm green break in the medina, Le Jardin Secret is well suited to a stroll among plants and leafy spaces.

  • Les Jardins de la MénaraPark

    2.0 km · 4 min by car

    The Menara Gardens, an iconic park in Marrakech, provide a space for relaxation and walking.

    Practical information

    The concierge’s wordFor a calm break in Marrakech, Les Jardins de la Ménara are well suited to a stroll or a relaxing moment.

  • Jardin MajorelleGarden

    2.2 km · 4 min by car

    Garden in Marrakech, providing a green space for relaxation in the heart of the city.

    Practical information

    The concierge’s wordFor a green, soothing break in the heart of Marrakech, Jardin Majorelle is well suited to a relaxing moment away from the city's pace.

  • Oasiria Water Park Marrakech - منتجع الألعاب المائية وازريا مراكشGarden

    4.7 km · 8 min by car

    Water park located 4,661 meters away, featuring various water attractions for the whole family.

    Practical information

    The concierge’s wordFor a fun family break, this water park is ideal when you feel like mixing up your time in the city.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • M AvenueShopping mall

    1.6 km · 19 min walk

    Shopping mall in Marrakech, featuring a variety of shops and services.

  • Souk SemmarineMarket

    1.6 km · 19 min walk

    Traditional market in Marrakech, offering a variety of artisanal and local products.

Places to visit nearby

The sights, landmarks and walks I recommend around Sofitel Marrakech Palais Impérial — each place has its own detailed guide.

Around the hotel

Our full Marrakech guide

Marrakech blends ochre walls, storied palaces, gardens and souks into a richly layered city break.

Read the Marrakech guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Sofitel Marrakech Palais Impérial?

    Check-in is generally possible in the early afternoon and check-out in the late morning. Contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in may be offered depending on room availability upon arrival. Contact the concierge to confirm the arrangements for the day.

  • Does Sofitel Marrakech Palais Impérial offer late check-out?

    A late check-out service may be considered upon request, usually for an additional fee, depending on the hotel's occupancy. Contact the concierge to confirm the arrangements for the day.

  • Are transfers to the airport offered?

    Transfers to the airport can be arranged upon request, by private vehicle or taxi, through the hotel concierge. Contact the concierge to confirm the arrangements for the day.

Location & Access

  • What is the distance between the hotel and the airport?

    The distance between Marrakech Menara Airport and Sofitel Marrakech Palais Impérial is approximately a few kilometres, which is a short drive by car or taxi. Contact the concierge to confirm the arrangements for the day.

  • Where is Sofitel Marrakech Palais Impérial located in Marrakech?

    The hotel is located in the Hivernage district of Marrakech, near the medina and Jemaa el-Fna square, in a popular and lively area.

  • How do I get to the hotel from the airport or Marrakech train station?

    Sofitel Marrakech Palais Impérial is easily accessible by taxi or car from the airport or train station, with direct road access to the Hivernage district.

  • Is it safe to stay near Sofitel Marrakech Palais Impérial?

    The area around the hotel is generally considered safe and tourist-friendly, in a renowned hotel zone of Marrakech.

  • What is the name of Adriana Karembeu's hotel in Morocco and is it Sofitel Marrakech Palais Impérial?

    Sofitel Marrakech Palais Impérial is not the hotel associated with Adriana Karembeu, who is linked to another establishment in Morocco, mentioned in the press.

Rooms & Amenities

  • Does the hotel have parking?

    The hotel has private parking for guests with vehicles, according to information available on booking platforms. Contact the concierge to confirm the arrangements for the day.

  • What type of room is offered at Sofitel Marrakech Palais Impérial?

    The rooms are elegant and comfortable, with quality bedding, equipped bathrooms, and decor blending contemporary style with Moroccan inspirations.

  • What amenities can be found in the rooms of the Sofitel Marrakech Palais Impérial?

    The rooms generally offer air conditioning, television, minibar, safe and toiletries, in accordance with the 5-star standard of the Sofitel group.

  • Does the Sofitel Marrakech Palais Impérial offer rooms with a balcony or pool view?

    The establishment offers rooms and suites with a balcony or terrace overlooking the gardens, the pool or the surroundings, depending on the reserved category.

  • Is the Sofitel a 7-star hotel?

    Sofitel Marrakech Palais Impérial is a 5-star hotel within the Accor group, compliant with international luxury standards, and not a 7-star hotel.

  • Is Sofitel Marrakech Palais Impérial considered one of the most luxurious hotels in Marrakech?

    Sofitel Marrakech Palais Impérial positions itself as one of the luxury hotels in Marrakech, appreciated for its setting, service, and facilities.

  • What is the most beautiful hotel in the world in Marrakech and where does Sofitel Marrakech Palais Impérial rank in this classification?

    Some platforms indicate that Sofitel Marrakech Palais Impérial is regularly mentioned among the beautiful hotels in Marrakech, but there is no official ranking of the most beautiful hotel in the world in Marrakech.

  • Where can I see recent photos of Sofitel Marrakech Palais Impérial?

    Photos of Sofitel Marrakech Palais Impérial can be viewed on travel platforms, showing pools, gardens, rooms, and common areas of the hotel.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available in the hotel and in the rooms, generally included for guests, according to reviews and descriptions from booking sites.

  • Is housekeeping service daily at the Sofitel Marrakech Palais Impérial?

    Daily housekeeping in the room is provided by the housekeeping team, in accordance with the international hotel standards of the Sofitel group.

  • Does the Sofitel Marrakech Palais Impérial offer room service?

    Room service is offered, allowing guests to order drinks and dishes directly to their room, according to customer feedback.

  • Is breakfast included in the room price at the Sofitel Marrakech Palais Impérial?

    Rates may or may not include breakfast depending on the type of offer and the booking platform. Contact the concierge to confirm the terms for the day.

Dining

  • What type of breakfast is offered?

    Breakfast is served as a generous buffet with a wide selection of quality products, both savoury and sweet, highly appreciated by guests.

  • What restaurants are available at the Sofitel Marrakech Palais Impérial?

    The hotel has several dining spaces offering international cuisine and Moroccan inspirations, either indoors or on the terrace, depending on the seasons.

  • Does the Sofitel Marrakech Palais Impérial offer vegetarian or meat-free options?

    Vegetarian options and a varied selection are mentioned in customer reviews for the breakfast buffet and the hotel's restaurants.

  • Does the hotel have a bar or lounge for drinks?

    The bar and the Sofitel Lounge offer cocktails, drinks and a lively atmosphere for evenings, according to customer feedback and the hotel's presentations.

Spa & Wellness

  • Does the Sofitel Marrakech Palais Impérial have a spa?

    The Sofitel Marrakech Palais Impérial has a spa offering treatments, massages, and wellness rituals, which is well-regarded in reviews.

  • What types of treatments are available at the spa of the Sofitel Marrakech Palais Impérial?

    The spa offers various types of massages and treatments inspired by Moroccan and international traditions, according to available information.

  • How to book a treatment or massage at the hotel spa?

    Booking treatments is generally done directly with the spa or through the concierge to secure the desired slots. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel have a pool?

    The hotel has outdoor pools, mentioned in customer descriptions and reviews on travel platforms.

Activities & Leisure

  • What entertainment or activities are offered in the evening at the Sofitel Marrakech Palais Impérial?

    The Sofitel Marrakech Palais Impérial offers entertainment, themed evenings, and sometimes live music, depending on the season and the hotel's programming.

  • What activities can be done near the Sofitel Marrakech Palais Impérial?

    The proximity to the medina allows for cultural activities, shopping, and sightseeing, easily accessible from the hotel.

  • Does the Sofitel Marrakech Palais Impérial offer relaxation activities on site?

    Facilities such as a spa, pools, and relaxation areas allow guests to enjoy leisure activities on site.

  • What are the reviews of the Sofitel Marrakech?

    Reviews of the Sofitel Marrakech Palais Impérial are generally very positive, highlighting the location, service, breakfast, and hotel facilities.

Family & Kids

  • Is the Sofitel Marrakech Palais Impérial suitable for family stays?

    The Sofitel Marrakech Palais Impérial welcomes families and offers rooms that can accommodate multiple guests, depending on the categories.

  • Are there specific services for children at the Sofitel Marrakech Palais Impérial?

    Services for children, such as dedicated menus or specific arrangements, may be offered depending on availability. Contact the concierge to confirm the arrangements for the day.

  • Can I request a baby cot or child equipment in the room?

    Baby cots or additional child equipment are generally available upon request in hotels of this category. Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at Sofitel Marrakech Palais Impérial?

    Pets are generally accepted in certain Sofitel hotels, but conditions may vary from one establishment to another. Contact the concierge to confirm the arrangements for the day.

  • Are there restrictions or a fee for pets at the hotel?

    A specific pet policy may apply, with possible fees or size restrictions at Sofitel Marrakech Palais Impérial. Contact the concierge to confirm the arrangements for the day.

  • Does Sofitel Marrakech Palais Impérial accept assistance dogs?

    Assistance dogs may be accepted in many international hotels, with specific conditions. Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is Sofitel Marrakech Palais Impérial accessible to people with reduced mobility?

    The hotel offers some adapted facilities, but the precise details of the amenities for people with reduced mobility should be confirmed directly. Contact the concierge to confirm the arrangements for the day.

  • Are there specially adapted rooms for disabled guests?

    Adapted rooms may be available upon request for guests with specific needs. Contact the concierge to confirm the arrangements for the day.

  • Are the common areas of the hotel easily accessible by wheelchair?

    Common areas, such as restaurants and pools, may offer a certain level of accessibility, varying by area. Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What is the average price of a room at Sofitel Marrakech Palais Impérial & Spa on Agoda?

    The average price of a room varies depending on the season, category, and booking platform, with rates available on sites like Agoda or TripAdvisor.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the type of rate chosen, refundable or non-refundable, and the specific conditions of each offer. Contact the concierge to confirm the arrangements for the day.

  • Are there any tourist taxes to pay?

    Tourist taxes are generally applied in Morocco and may need to be paid on-site in addition to the room rate. Contact the concierge to confirm the details for the day.

  • What payment methods are accepted at Sofitel Marrakech Palais Impérial?

    Payment for rooms and services can be made in cash or by credit card, depending on the hotel's conditions and the booking platforms.

Sustainability

  • What security measures are in place at Sofitel Marrakech Palais Impérial?

    Sofitel Marrakech Palais Impérial applies the security standards of the Accor group, including surveillance and procedures adapted to the local context.

  • Does Sofitel Marrakech Palais Impérial implement a sustainability policy?

    The hotel is part of the Accor group's responsibility initiatives, including environmental and social initiatives, which vary by establishment.

  • What concrete actions for the environment are taken by the hotel?

    Practices may include energy savings, waste reduction, and team awareness, to be confirmed directly with the hotel. Contact the concierge to confirm the details for the day.

The Concierge answers — Sofitel Marrakech Palais Impérial

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Marrakech airport and the Sofitel Marrakech Palais Impérial?

    The concierge can organise a private transfer by car or minivan between Marrakech Menara airport and the Sofitel Marrakech Palais Impérial, with personalised welcome according to your flight schedule.

  • Is it possible to book a chauffeur at your disposal for the day from the hotel?

    The concierge can book a chauffeur at your disposal for the day to visit different districts of Marrakech and the surrounding areas with complete flexibility.

  • Can you arrange a transfer from Marrakech train station to the hotel?

    Transfers are organised on request for bus or train stations in Marrakech, with luggage handling and coordination of schedules.

  • Can the concierge book a taxi for going out in the evening in Marrakech?

    It is recommended to contact the concierge to arrange taxis or private vehicles for going out in the evening to Sofitel Lounge Marrakech or in the medina.

  • Can you arrange round-trip transport to the golf courses in Marrakech?

    The concierge can plan transfers to the golf courses in Marrakech, with schedules adapted to your tee-off times.

Restaurant Reservations

  • Can you book a table in the restaurants of the Sofitel Marrakech Palais Impérial?

    Reservations are made through the concierge for the restaurants of the Sofitel Marrakech Palais Impérial and Sofitel Lounge&Spa, subject to availability.

  • Can the concierge recommend and book a gourmet restaurant in Marrakech?

    The concierge can recommend and book gourmet or rooftop restaurants nearby the hotel, tailored to your culinary preferences.

  • Can I request the concierge for a menu tailored to specific dietary restrictions?

    Requests for special menus, vegetarian, vegan, or gluten-free options are made through the concierge in coordination with the catering teams.

  • Can you arrange a customised romantic dinner in Marrakech?

    It is recommended to request the concierge to organise a personalised romantic dinner within the hotel or at a partner riad.

Spa Bookings

  • How can I book a massage or treatment at the hotel spa?

    Reservations are made through the concierge or directly at the spa for treatments, massages, and wellness rituals at the Sofitel Marrakech Palais Impérial.

  • Can you create a personalised spa programme for my stay?

    The concierge can organise spa packages with various treatments, access to facilities, and schedules coordinated with your planning.

  • Is it possible to book a couples treatment or a duo cabin at the spa?

    Requests for duo or private treatments are made through the concierge, subject to the spa's availability.

Excursions & Cultural Visits

  • Can you organise a private guided tour of the Marrakech medina?

    The concierge can arrange a private guided tour of the medina, Jemaa el-Fna square, and the main historical sites of Marrakech.

  • Can the concierge book a trip to the desert or the Atlas?

    It is recommended to go through the concierge to book an excursion to the Agafay desert or the Atlas mountains with transport included.

  • Can you organise a cultural visit to the main museums and gardens of Marrakech?

    The concierge can plan visits to museums, gardens, and monuments in Marrakech, with tickets and a French-speaking guide available upon request.

  • Is it possible to book a tour of the city's palaces and historical sites?

    Tours of historical palaces and iconic sites in Marrakech are booked through the concierge with an official guide.

Special Occasions

  • Can you prepare a special room decoration for a romantic occasion?

    The concierge can organise a special room decoration with flowers, petals, and treats for a birthday or a marriage proposal.

  • Can the concierge organise a surprise birthday at the hotel?

    Birthdays can be prepared with personalised cakes, candles, and possibly entertainment, upon request to the concierge.

  • Can you arrange for a photographer for a shoot within the hotel?

    It is possible to coordinate with the concierge for a professional photo shoot in the gardens or spaces of the hotel.

Shopping & Luxury Services

  • Can the concierge advise me on luxury shopping in Marrakech?

    The concierge can recommend luxury boutiques, concept stores, and quality artisans in Marrakech, and arrange transportation.

  • Is it possible to have a personal shopper during my stay?

    Requests for a personal shopper or assistance in choosing caftans, carpets, or art objects are made through the concierge.

Family Activities

  • Can you recommend activities suitable for children in Marrakech?

    The concierge can suggest activities suitable for children, such as fun tours of the medina or workshops, and arrange transportation.

  • Can the concierge organise a family outing to discover Marrakech?

    Reservations are made through the concierge for family outings, such as theme parks, horse-drawn carriage rides, or traditional shows.

Personalized Experiences

  • Can you prepare a personalised itinerary for my stay in Marrakech?

    The concierge can create a tailored itinerary combining spa, restaurants, visits, and shopping according to your interests.

  • Is it possible to organise an exclusive or unusual experience through the concierge?

    It is recommended to contact the concierge to organise an exclusive experience, such as a private dinner or an evening in an unusual location.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits