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5★ · Boston

Sheraton Boston Hotel

39 Dalton St, Boston, MA 02199, États-Unis, Boston

4.14.1/56,187 reviews · Google rating
  • In the heart of Boston
  • Close to major attractions
  • Easy access to historic and cultural sites
  • Suited to business and leisure stays

Hotel 5-star in Boston, United States, in the heart of Boston, featuring a central location, personalised service and modern facilities.

What amenities and services are available at Sheraton Boston Hotel?

The hotel offers a 24-hour front desk and concierge, luggage storage, laundry service and a wake-up service.

On site, you will also find a restaurant, a bar, breakfast service, daily housekeeping, turndown service and air conditioning.

Is breakfast included at Sheraton Boston Hotel?

Breakfast service is available at the hotel.

Whether it is included depends on the rate booked and your stay dates. The Concierge can help you check your booking conditions.

What can you reach on foot from Sheraton Boston Hotel?

Several sights are easy to reach on foot, including Boston Public Library in about 6 minutes and Fenway Park in 13 minutes.

The Museum of Fine Arts is around a 14-minute walk away. Public Garden and the Isabella Stewart Gardner Museum are also within reach for a city outing.

A word from the Concierge

Sheraton Boston Hotel through the Concierge's eyes

Sheraton Boston Hotel is a five-star hotel located in the heart of Boston, United States. This establishment is close to major attractions, providing easy access to historical and cultural sites. The location allows travelers to enjoy the charms of Boston while benefiting from a comfortable and refined setting.

What distinguishes the Sheraton Boston Hotel is its warm ambiance and personalized service. Guests appreciate the welcoming atmosphere and modern facilities that cater to their needs. The hotel is suitable for both business trips and family getaways.

Before you go, know that the hotel accommodates various types of travelers, including couples and professionals on the move. Seasonality may influence availability, so plan your stay accordingly. Modern amenities and common areas enhance the experience for all visitors.

_My tip from the Concierge: check for special offers on the hotel’s website before booking, it may save you money._

Why choose Sheraton Boston Hotel?

Sheraton Boston Hotel is an exceptional address in Boston, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • In the heart of Boston
  • Close to major attractions
  • Easy access to historic and cultural sites
  • Suited to business and leisure stays

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

1 on-site dining venue.

  • lobby bar

    Bar

    Highlights

    • La nourriture dans le bar lounge était saine.
    Practical information

    The concierge’s wordAt the lobby bar, you can count on a healthy option if you want a light bite without leaving the hotel.

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 11:00

Pets

Pets are welcome at no extra charge.

Most house pets, such as dogs, are welcomed guests at Sheraton Boston Hotel.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 39 Dalton St, Boston, MA 02199, États-Unis

View on the map

Official website

Google listing

Guest reviews

4.1 / 5 · 6,187 reviews

5/5Jonathan R

This newly renovated hotel met all of my expectations. I stayed in room 1918 a single bed king room and it was clean and comfortable. I stayed here 1 week and my only issue was the air return vent started whistling one…

5/5Anthony Radford

Five stars. Clean, updated, location can’t be beat. Generally quiet, walls thin but not an issue. Elevators can get busy. Staff amazing. Peloton bikes need to be replaced. Great stay. Would stay again.

5/5Crosz Sacvim

Staying at this hotel is a wonderful experience because of its central location, which puts you right in the heart of the city's most vibrant shopping and dining districts. The lobby is grand and welcoming, and the…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 13 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Bibliothèque publique de BostonHistoric landmark

    527 m · 6 min walk

    Public library a six-minute walk away, providing access to a vast collection of books and resources.

    Practical information

    The concierge’s wordA 6-minute walk away, the Boston Public Library offers a calm break between plans, ideal for browsing or getting a bit of work done.

  • Fenway ParkTourist attraction

    1.1 km · 13 min walk

    Stadium located one kilometer away, known as the home of the Boston Red Sox baseball team.

    Practical information

    The concierge’s wordIf you enjoy a sporty atmosphere, Fenway Park offers a very Boston-style break centered on baseball and the Red Sox.

  • Musée des beaux-arts de BostonTourist attraction

    1.1 km · 14 min walk

    Art museum 1150 meters away, featuring a vast collection of works from antiquity to contemporary times.

    Practical information

    The concierge’s wordFor a cultural break, head to the Museum of Fine Arts, Boston when you're in the mood to explore art from antiquity to contemporary.

  • Public GardenTourist attraction

    1.4 km · 17 min walk

    Public Garden, an urban park 1413 meters away, providing a green space for relaxation and strolls.

    Practical information

    The concierge’s wordFor a green break in Boston, Public Garden is well suited to a quiet stroll or a relaxing moment.

  • Musée Isabella Stewart GardnerTourist attraction

    1.6 km · 19 min walk

    Art museum 1.5 km away, featuring a collection of artworks in a setting inspired by a Venetian palace.

    Practical information

    The concierge’s wordFor a cultural break in Boston, head to the Isabella Stewart Gardner Museum if you enjoy art and settings inspired by a Venetian palace.

  • Wang TheatrePerforming arts

    1.6 km · 20 min walk

    Performing arts theater 1.6 km away, hosting various artistic and cultural events.

    Practical information

    The concierge’s wordFor an evening cultural break, the Wang Theatre is a good fit if you’re in the mood for live performance during your stay in Boston.

  • Boston CommonTourist attraction

    1.8 km · 3 min by car

    Boston Common, an urban park a seventeen-minute walk away, is an iconic green space in the heart of the city.

    Practical information

    The concierge’s wordFor a green break in the heart of Boston, head to Boston Common, a 17-minute walk away, especially early morning or late afternoon.

  • Citizens Opera HousePerforming arts

    2.0 km · 3 min by car

    Citizens Opera House, a performing arts theater located 1961 meters away.

    Practical information

    The concierge’s wordFor a cultural break in Boston, Citizens Opera House is well suited to an evening centered on the performing arts.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Charles River EsplanadePark

    1.1 km · 13 min walk

    Park 1.1 km away, ideal for walks and outdoor activities.

    Practical information

    The concierge’s wordFor a breath of fresh air, head to the Charles River Esplanade when you’re in the mood for a walk or some time outdoors.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Prudential Center BostonShopping mall

    195 m · 2 min walk

    Shopping mall two minutes' walk away, featuring a variety of shops and restaurants.

  • Quincy MarketMarket

    2.8 km · 5 min by car

    Quincy Market, a lively market offering a variety of food stalls and shops.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • What is the exact address of the Sheraton Boston Hotel in Boston?

    The official address is 39 Dalton Street, Boston, MA 02199, in the Back Bay area, directly connected to the Prudential Center and the Hynes Convention Center.

  • In which area of Boston is the Sheraton Boston Hotel located and what is nearby?

    The hotel is located in Back Bay, connected by covered walkways to the Prudential Center and the Hynes Convention Center, close to downtown and Fenway Park.

  • What is the distance between the hotel and the airport?

    The hotel is approximately 5 miles from Logan International Airport, which is about a 15-minute drive depending on traffic.

  • How to get to the Sheraton Boston Hotel from Logan Airport?

    From Logan Airport, access is via taxi, rideshare, or shuttle to Back Bay, with the hotel located at 39 Dalton Street, close to major roads and the Prudential Center.

  • Is the hotel well served by public transport in Boston?

    The nearest subway station is located in the Prudential Center area, allowing easy access to major areas of Boston. Contact the concierge to confirm the day's arrangements.

  • What is the phone number of the Sheraton Boston Hotel?

    The main phone number for the hotel is +1 617-236-2000.

Arrival & Departure

  • Does the hotel have parking?

    The hotel has parking. Paid parking is available on-site, with valet service charged at 72 USD per day.

  • Is the parking at the Sheraton Boston Hotel expensive and is it on-site?

    Parking is paid on-site, described as 'paid public parking on-site' and valet service is offered at approximately 72 USD per day.

  • What are the check-in and check-out times at the Sheraton Boston Hotel?

    Standard check-in begins at 4 PM and check-out generally occurs between 11 AM and 12 PM according to sources.

  • Can I check in early?

    Early check-in is possible subject to availability and may incur additional charges.

  • Does the hotel offer a late check-out service and under what conditions?

    A late departure may be offered depending on availability and may incur an additional charge.

  • Is the reception of the Sheraton Boston Hotel open 24/7?

    The hotel has a reception open 24 hours a day, allowing for late arrivals and assistance at any time.

Rooms & Amenities

  • What types of rooms and suites are offered at the Sheraton Boston Hotel?

    The types of rooms primarily include standard rooms and suites, with approximately 29 floors and views of the city or river depending on the category.

  • What basic amenities can be found in the rooms of the Sheraton Boston Hotel?

    The rooms feature air conditioning, a coffee maker, an iron and ironing board, a minibar or refrigerator depending on the category, and daily housekeeping service.

  • What type of bedding is offered in the rooms of the Sheraton Boston Hotel?

    The rooms are equipped with Sheraton Sleep Experience beds, designed to provide superior comfort and quality bedding.

  • What are the main services and amenities offered by the Sheraton Boston Hotel?

    An indoor heated pool with a retractable roof, a modern fitness centre, and meeting spaces are among the main services of the hotel.

  • Is Sheraton a high-end hotel at the level of the Sheraton Boston Hotel?

    Does the Sheraton Boston Hotel offer a high-end level of service? The establishment is rated 'First Class' and belongs to the Sheraton brand, positioned in the international upscale market.

Included Services

  • Is Wi-Fi available in the hotel?

    Is Wi-Fi available in the hotel? Wi-Fi access is offered, with a connection mentioned in the amenities and a club lounge including Wi-Fi for certain statuses or bookings.

  • What services are included with access to the Sheraton Club Lounge at the Sheraton Boston Hotel?

    Certain rates or statuses include access to the Sheraton Club Lounge, offering breakfast, evening snacks, and Wi-Fi, while other services are generally charged separately.

  • Is breakfast included in the room rates at the Sheraton Boston Hotel?

    Standard rates are generally displayed without meals included; no breakfast package is systematically indicated as free in the rate descriptions.

  • What free services are generally offered to guests of the Sheraton Boston Hotel?

    Daily housekeeping, access to the fitness centre and the pool are offered to guests, with some services subject to specific hours.

Dining

  • What type of breakfast is offered?

    The hotel offers a breakfast in the form of a buffet or room service depending on the package and restaurant chosen. Contact the concierge to confirm the details for the day.

  • Does the Sheraton Boston Hotel have free breakfast for all guests?

    Breakfast may be included for certain rates or for guests with access to the Sheraton Club, but it is not stated as free for everyone.

  • How many restaurants and dining options are available at the Sheraton Boston Hotel?

    The hotel has several on-site dining options, with restaurants and bars indicated as '4 Restaurants' in the official description.

  • What are the usual breakfast hours at the Sheraton Boston Hotel?

    Breakfast hours may vary depending on the restaurant and the season. Contact the concierge to confirm the details for the day.

  • What is the average price of the breakfast buffet at the Sheraton Boston Hotel?

    The prices for the breakfast buffet vary depending on the period and the offer chosen. Contact the concierge to confirm the details for the day.

  • What is generally included in a breakfast at the Sheraton Boston Hotel?

    The breakfast package generally includes hot drinks, juice, bread, pastries, and hot dishes depending on the buffet or menu chosen. Contact the concierge to confirm the details for the day.

Spa & Wellness

  • Does the hotel have a pool?

    The establishment features a large indoor saltwater pool, heated, with a retractable roof and outdoor terrace.

  • What type of pool is offered at the Sheraton Boston Hotel?

    The pool is an indoor heated pool with a retractable roof, also offering an outdoor solarium and sometimes seasonal snacks.

  • What fitness facilities are available at the Sheraton Boston Hotel?

    The fitness centre is equipped with cardio and strength equipment, including a Strength Room and a Cardio Room, as well as Peloton bikes.

  • Does the hotel have a spa offering massages and treatments on site?

    No full-service spa is mentioned on site; for massages or treatments, it is advisable to turn to nearby partner establishments.

Activities & Leisure

  • What leisure activities are offered directly at the Sheraton Boston Hotel?

    The establishment offers a pool, a fitness centre, direct access to shopping centres, as well as an on-site bar and restaurant.

  • Is the Sheraton Boston Hotel connected to a mall for shopping?

    The hotel is connected by walkways to the Prudential Center and other shopping centres, facilitating access to shops, restaurants, and services.

  • Is the Sheraton Boston Hotel well located for going to Fenway Park to attend a game?

    Fenway Park is located near the Sheraton Boston Hotel, making it a convenient starting point for attending a baseball game.

  • Is the Sheraton Boston Hotel suitable for business stays and conventions?

    The hotel offers a business centre and meeting spaces for business travellers, as well as convenient connections to the Hynes Convention Center.

  • Is the Sheraton Boston Hotel considered one of the most luxurious hotels in Boston?

    The Sheraton Boston Hotel is described as 'First Class' and is not rated 5 or 7 stars; Boston has other more luxurious establishments in the palace category.

Family & Kids

  • Is the Sheraton Boston Hotel suitable for family stays with children?

    Children can enjoy the indoor pool and direct access to nearby shopping centres, which sometimes offer family activities.

  • Can a baby cot or extra bed be requested at the Sheraton Boston Hotel?

    Rooms can accommodate extra beds or cots subject to availability. Contact the concierge to confirm the arrangements for the day.

  • Are there activities or clubs dedicated to children in the hotel?

    No mini-club or dedicated children's programme is mentioned; families mainly use the pool and activities available in the area.

Pets

  • Are pets allowed at the Sheraton Boston Hotel?

    Dogs are allowed, up to 2 pets per room, with a maximum weight of approximately 18 kg per pet.

  • What are the conditions for accommodating a pet at the Sheraton Boston Hotel?

    The maximum weight allowed for pets is 40 pounds (approximately 18 kg), with a maximum of 2 pets per room.

  • Does the hotel accept assistance animals at no extra charge?

    Assistance animals are accepted without charge or documentation, in accordance with the hotel's accessibility policy.

Accessibility

  • Does the Sheraton Boston Hotel have accessible rooms and facilities for people with reduced mobility?

    The hotel offers accessible rooms, adapted common areas, and a pool access device for people with reduced mobility.

  • Is pool access suitable for wheelchair users at the Sheraton Boston Hotel?

    A ramp or lift system is available to facilitate access to the pool, in accordance with accessibility standards.

  • How can I obtain accurate information about the accessibility of rooms at the Sheraton Boston Hotel?

    For detailed information on accessible features and specific needs, it is recommended to call the hotel directly at the official number provided.

Billing & Policies

  • Are airport transfers offered?

    The hotel does not mention a dedicated airport shuttle; guests generally use taxis, ride-sharing services, or external private services.

  • What is the hotel's cancellation policy?

    A cancellation policy at 6 PM or 6 PM on the day of arrival is mentioned depending on the rate; some rates may be non-refundable.

  • Are there any occupancy taxes to pay?

    Local taxes and fees are added to rates in USD; some sites mention occupancy taxes and additional fees to be paid on-site.

  • What are the average room prices at the Sheraton Boston Hotel?

    Standard room prices generally start around 415 USD per night, with suites starting at approximately 503 USD, excluding taxes and depending on the season.

  • How is the Sheraton Boston Hotel rated in online customer reviews?

    Recent reviews describe a well-located hotel with good amenities, with the overall rating generally considered favourable on major platforms.

Sustainability

  • Does the Sheraton Boston Hotel have a sustainability or environmental commitment policy?

    The establishment highlights a sustainability approach on the Marriott website, with environmental initiatives detailed in the "Sustainability" section.

  • What concrete sustainable development actions are mentioned by the Sheraton Boston Hotel?

    The measures generally include actions to reduce energy and water consumption, as well as recycling programmes, described in the sustainability section of the hotel profile.

  • Where can I find detailed information about the environmental commitments of the Sheraton Boston Hotel?

    Information on certifications or ecological programmes is available in the sustainability section of the hotel on the Marriott website.

The Concierge answers — Sheraton Boston Hotel

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer to or from Logan Airport for my stay at the Sheraton Boston Hotel?

    The concierge can organise a private transfer by car or van between Logan Airport and the Sheraton Boston Hotel, depending on the number of people and the arrival time.

  • How can I best organise my taxi or private driver transport from the hotel for my appointments in Boston?

    It is recommended to book a taxi or private driver in advance during peak hours to ensure availability and optimise travel time to downtown or business districts.

  • Can you help me use the MBTA subway from the Sheraton Boston Hotel to visit the main areas of Boston?

    The concierge can indicate the nearest MBTA subway lines, connections, and suitable transport tickets for the duration of your stay.

  • Is it possible to book a limousine or a chauffeur-driven car from the Sheraton Boston Hotel?

    The concierge can book a limousine or high-end chauffeur-driven car service for your business trips or special evenings in Boston.

  • Can you help me rent a car near the Sheraton Boston Hotel and arrange for pickup?

    The concierge can direct you to nearby rental services and arrange for a vehicle to be delivered to the hotel if the provider offers this.

Restaurant Reservations

  • Can you recommend and book quality restaurants around the Sheraton Boston Hotel?

    The concierge can suggest and reserve reputable restaurants in Back Bay and Boston, tailored to your culinary preferences and budget.

  • Can you book a family-friendly restaurant suitable for children near the hotel?

    Reservations are made through the concierge, who can find restaurants suitable for young children and arrange high chairs or children's menus when available.

  • Is it possible to get a last-minute reservation at a fine dining restaurant in Boston?

    The concierge can check availability and attempt to secure a table at highly sought-after establishments in Boston for a fine dining experience or special occasion.

Spa Bookings

  • Can you arrange a massage or spa treatment during my stay at the Sheraton Boston Hotel?

    The concierge can book massages, facials, or other services at partner spas located near the hotel.

  • How far in advance should I book my spa treatments near the hotel?

    It is recommended to book treatments several days in advance, especially on weekends, to secure desired slots at nearby spas.

  • Can you book a couples' treatment at a spa near the Sheraton Boston Hotel?

    The concierge can direct to spas offering couples' treatments and handle the booking for a shared time slot.

Excursions & Cultural Visits

  • Can you arrange a guided tour of the main historical sites in Boston from the hotel?

    The concierge can offer guided tours of the Freedom Trail, historic neighbourhoods, and major museums, with or without a French-speaking guide depending on availability.

  • Is it possible to book a day trip to Cambridge or Salem from the Sheraton Boston Hotel?

    Reservations are made through the concierge, who can book day trips to Cambridge or Salem with transport included from Boston.

  • Can you help me book a cruise in Boston Harbour during my stay?

    The concierge can indicate available cruises in Boston Harbour and make reservations for you at the desired time.

Special Occasions

  • Can you prepare a surprise in the room for a birthday or romantic occasion?

    The concierge can organise special room decorations, a bouquet of flowers, or a bottle of wine to celebrate a birthday or honeymoon.

  • Can you arrange for a personalised birthday cake to be delivered to my room?

    It is recommended to communicate your wishes in advance; the concierge can coordinate the cake, candles, and personalised card with the catering service or a partner baker.

  • Can you help me find a professional photographer for a photo shoot in Boston?

    The concierge can suggest options for professional photographers in Boston and connect you for a private photo shoot.

Shopping & Luxury Services

  • Can you advise me on luxury shopping near the Sheraton Boston Hotel?

    The concierge can direct you to high-end boutiques in the Prudential Center and Back Bay, and indicate available personal shopper services.

  • Can you recommend high-end jewellers or jewellery stores in Boston?

    The concierge can recommend trusted jewellers, watchmakers, and jewellery stores in Boston, tailored to your budget and style preferences.

  • Can you arrange for the purchase and delivery of gifts or flowers directly to my room?

    The concierge can assist in finding flower, gift, or champagne delivery services to your room in collaboration with local partners.

Family Activities

  • Can you suggest activities to do with children in Boston from the hotel?

    The concierge can suggest child-friendly activities such as interactive museums, an aquarium, or parks, and indicate travel times from the hotel.

  • Is it possible to book skip-the-line tickets for family attractions in Boston?

    Reservations are made through the concierge, who can book skip-the-line tickets for certain family attractions when this service is offered by the providers.

Personalized Experiences

  • Can you arrange a personalised private tour of Boston with a guide?

    The concierge can find French-speaking or English-speaking private guides and organise a customised itinerary starting from the Sheraton Boston Hotel.

  • Can you help me organise a culinary experience or tasting of local specialities in Boston?

    The concierge can recommend and book culinary experiences, cooking classes, or tastings based on your preferences and the season.

  • Can you create a personalised itinerary for two or three days to explore Boston from the hotel?

    The concierge can develop a tailored programme combining visits, shopping, and restaurants according to your interests and the duration of your stay.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits