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5★ · Ottawa

reStays Luxury Boutique Hotel

Ottawa

4.54.5/5459 reviews · Google rating

Hotel 5-star in Ottawa, Canada, in the heart of Ottawa, featuring a boutique feel, urban escapes for two and business-friendly stays.

Why do travellers like reStays Luxury Boutique Hotel in Ottawa?

Travellers mainly value its central location, which makes Ottawa easy to explore on foot. That suits meetings, meals out and spontaneous city walks.

The hotel also stands out for its boutique feel: contemporary, warm and discreet. It works well for couples as well as business stays.

Is reStays Luxury Boutique Hotel well located for a stay in Ottawa?

Yes. The hotel is in the heart of Ottawa, with easy access to local attractions, restaurants and shops. It is a practical base for a first stay.

Its location makes it easy to head out on foot and return to a quieter atmosphere afterwards. That keeps the stay simple and flexible.

Is reStays Luxury Boutique Hotel suitable for families?

Yes, particularly for families looking for a practical city base rather than a highly animated hotel. The downtown setting helps keep days flexible.

It is easy to go out, return for a break, then head out again at your own pace. The overall feel is more residential than showy.

A word from the Concierge

reStays Luxury Boutique Hotel through the Concierge's eyes

The reStays Luxury Boutique Hotel is located in the heart of Ottawa, Canada. This 5★ hotel offers a unique experience in a refined setting. Its central location allows easy access to local attractions, restaurants, and shops. Travelers appreciate the warm and welcoming atmosphere that characterizes this establishment.

What sets this hotel apart is its boutique ambiance. Each space is thoughtfully designed to combine modern comfort with aesthetics. Guests enjoy personalized services, ensuring a pleasant stay. The hotel attracts both couples seeking romance and business travelers looking for an inspiring environment.

Before visiting, it's important to note that the hotel is ideal for relaxing stays. Couples and solo travelers will find a peaceful haven. The central location allows for easy exploration of the city, whether on foot or via public transport. Seasons may affect crowds, so plan accordingly.

_My tip from the Concierge:_ consider booking in advance to take advantage of the best deals and secure your stay.

Why choose reStays Luxury Boutique Hotel?

reStays Luxury Boutique Hotel is an exceptional address in Ottawa, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Waking up in downtown Ottawa

    Beginning the day at reStays and then stepping out on foot into downtown Ottawa is one of the property’s simplest pleasures. The experience is less about a fixed programme than a feeling: inhabiting the city with ease, moving between cafés, civic architecture, appointments and spontaneous walks before returning to the hotel’s quieter atmosphere.

    Idéal premier séjourIncluded in your stay
  • Urban escape for two

    For a weekend away as a couple, the hotel offers a particularly balanced setting: central without being loud, contemporary without feeling cold, intimate without isolation. The day can unfold around a walk, lunch in town and dinner nearby, before the evening continues in the comfort of an address that favours discretion over display.

    Séjour à deuxIncluded in your stay
  • A business stay with boutique character

    reStays suits business travellers who want to preserve a degree of lived-in comfort while away. Between appointments, the property offers an environment that feels more inhabited than a standard hotel, with the useful sense of a central pied-à-terre where one can work, pause and set out again without losing momentum.

    Voyage d’affairesIncluded in your stay
  • Ottawa on foot from the hotel

    One of the property’s strongest assets is the ability to discover Ottawa without heavy logistics. From the hotel, the city can be approached in sequences: institutions, shops, restaurants and urban walks. That freedom of movement changes the stay and gives downtown a more lived, more personal, almost everyday dimension.

    Emplacement centralIncluded in your stay
  • A family city stay

    For families who value practicality over constant entertainment, reStays provides a coherent urban base. Downtown makes it easier to shape flexible days, return for a rest and maintain a comfortable rhythm. The experience is especially suited to those wishing to discover Ottawa in a setting that feels more residential than theatrical.

    Family friendlyIncluded in your stay
  • A weekend for a special occasion

    Without relying on overt grandeur, the hotel lends itself well to occasions one wishes to mark: an anniversary, an intimate celebration, a stay around a ceremony, or simply the desire to give a few days in Ottawa greater substance. Its boutique atmosphere adds a more personal and more considered tone than conventional accommodation.

    Occasion spécialeReservation required

Stay policies

Check-in & check-out

Check-out
Until 11:00

Cancellation

If you have not booked a non-cancellable rate, we ask that you notify us 48 hours before your scheduled arrival should you have to cancel your reservation.

Free cancellation up to 48 hours before arrival

Pets

Pets are not allowed.

We do not accept pets except for registered service dogs.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Guest reviews

4.5 / 5 · 459 reviews

5/5Monica Bourque

Outstanding Service & Problem Resolution! Rating: 5/5 The Highlights: Warm Welcome: ------------------------- The concierge team was incredibly friendly, patient, and helpful the exact minute we checked…

5/5Rhiannon Lyons

Had a fantastic stay here! The rooms were lovely and apartment style, with a full kitchen. Everything was clean, staff was very friendly, and the price was excellent. Not to mention the location is in walking distance…

5/5Doug Nouwen

We had a fantastic stay at reStays Hotel and would happily come back again. From the moment we arrived, Gillian and the reStays team made us feel truly welcome. Every time we walked through the front doors we were…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • What is the exact address of reStays Luxury Boutique Hotel in Ottawa?

    The hotel is located at 101 Queen Street, Ottawa, ON K1P 5C7, right in the downtown area, near Parliament Hill.

  • In which neighbourhood of Ottawa is reStays Luxury Boutique Hotel located?

    The hotel is situated in downtown Ottawa, just a few minutes' walk from Parliament Hill and the main attractions of the administrative district.

  • What is the best area to stay in Ottawa for visiting, and is reStays well located?

    The downtown area around Parliament Hill and Queen Street is one of the most convenient places to stay in Ottawa, with many restaurants, shops, and institutions nearby.

  • What is the distance between the hotel and the airport?

    The hotel is approximately 15 km from Ottawa International Airport (YOW), which is about a 20 to 30-minute drive depending on traffic.

  • How to get to reStays Luxury Boutique Hotel from Ottawa International Airport?

    From Ottawa Airport, access to the hotel is mainly by taxi, rideshare, or rental car, with a journey of about 20 to 30 minutes.

  • Are airport transfers offered?

    No private shuttle service from the hotel is mentioned; however, taxis and rideshares are easily available at the airport.

Arrival & Departure

  • What are the check-in and check-out times at reStays Luxury Boutique Hotel?

    Check-in starts from 4:00 PM and check-out must be completed before 11:00 AM, according to the published general information.

  • Can I check in early?

    Early check-in may be possible depending on availability; it is recommended to request it in advance at the reception.

  • Can a late check-out be requested at reStays Luxury Boutique Hotel?

    A late departure may be granted depending on hotel occupancy, sometimes for an additional fee; the request should be made at the reception.

  • What documents are required upon arrival to check in at reStays hotel?

    A valid ID and credit card are generally required for check-in, in accordance with local hotel practices.

  • Is a security deposit required at check-in at reStays Luxury Boutique Hotel?

    A credit card security deposit of approximately 300 CAD is indicated as a hold upon arrival, released after the stay if no damage is found.

Rooms & Amenities

  • Does the hotel have parking?

    The hotel has a paid underground parking facility located in the same building, with direct or close access to the reStays suites.

  • What types of rooms or suites are offered at reStays Luxury Boutique Hotel?

    The suites are described as spacious and modern, with one or more bedrooms, a living room, a fully equipped kitchen, a dressing area, and sometimes a balcony or terrace.

  • What is the difference between a stay at this hotel and a traditional hotel in Ottawa?

    The accommodations are in loft, studio, or penthouse configurations, all equipped with kitchens and living spaces for extended stays.

  • What amenities can be found in the rooms at reStays Luxury Boutique Hotel?

    The rooms feature a fully equipped kitchen, a washer/dryer, air conditioning, a modern bathroom, and a comfortable seating area.

  • Do the rooms at reStays Luxury Boutique Hotel offer a view of the city or Parliament?

    Most accommodations offer large bay windows, some with a balcony or terrace, allowing guests to enjoy views of the city or Parliament Hill.

Included Services

  • Is the internet connection at reStays Luxury Boutique Hotel of good quality for work?

    High-speed Wi-Fi is offered free of charge in the rooms and common areas, suitable for work and streaming according to guest feedback.

  • What services and common areas are included during a stay at reStays Luxury Boutique Hotel?

    A fitness room and sauna are available on-site for guests, according to descriptions from booking platforms.

  • How often is housekeeping done in the suites at reStays hotel?

    Housekeeping and linen changes are carried out according to the length of stay and the hotel's policy, with the possibility of specific requests at the reception.

  • Do the suite rates automatically include meals at reStays Luxury Boutique Hotel?

    Public information indicates that meals are not included by default in the rates; these are primarily suite stays with independent kitchens.

Dining

  • Does reStays Hotel offer room service for breakfast or takeaway?

    No official in-room breakfast is clearly mentioned; the suites have kitchens allowing guests to prepare their own meals.

  • Are there restaurants or cafes near reStays Luxury Boutique Hotel for meals?

    Guests can enjoy numerous cafes and restaurants just a few minutes' walk in downtown Ottawa for breakfast, lunch, or dinner.

  • Can you easily find fine dining restaurants in the immediate vicinity of reStays Hotel?

    The proximity to downtown offers a wide choice of restaurants, from casual to fine dining, within walking distance from the hotel.

Spa & Wellness

  • Does the hotel have a swimming pool?

    No swimming pool is mentioned in the hotel's amenities; the main facilities are the suites, fitness room, and sauna.

  • What wellness facilities are available at reStays Luxury Boutique Hotel?

    The hotel's wellness area includes a modern fitness room and a sauna, accessible to guests according to the hours displayed on-site.

  • Can massages or spa treatments be booked directly at reStays Hotel?

    Spa treatments or massages are not indicated as being offered directly on-site; it may be necessary to use external spas in the city.

  • Is there a gym accessible to guests in reStays Luxury Boutique Hotel?

    A well-equipped gym is available for daily exercise, according to the establishment's descriptive sheets.

Activities & Leisure

  • What leisure activities are easily accessible from reStays Luxury Boutique Hotel?

    The hotel does not offer structured activities, but its downtown location allows easy access to major sites and activities in Ottawa.

  • Can the main attractions of Ottawa be visited on foot from reStays Hotel?

    The proximity to Parliament Hill, the Rideau Canal, and major museums allows many points of interest to be reached on foot.

  • What do guests appreciate most about their stay at reStays Luxury Boutique Hotel?

    The central location and spacious, well-equipped suites are often cited as highlights by guests in online reviews.

Family & Kids

  • Is the reStays Luxury Boutique Hotel suitable for families with children?

    The spacious suites with kitchen and the central location are well-suited for families, according to reviews from guests travelling with children.

  • Can we request a baby cot or child equipment at reStays?

    Baby cots or cribs may be available upon request, subject to prior confirmation with the hotel.

  • Are the suites at reStays Luxury Boutique Hotel suitable for a stay with a large family?

    The large suites with multiple rooms allow a family to sleep in separate spaces while sharing the same unit.

  • Are there activities or a kids' club for children at reStays Luxury Boutique Hotel?

    The hotel does not offer a kids' club, but many family activities are accessible in downtown Ottawa within a short distance.

Pets

  • Is there an extra charge for staying with a dog or cat at reStays Luxury Boutique Hotel?

    Public information does not clearly detail the pet policy; it is best to check directly with the hotel before booking.

  • Are there restrictions regarding the size or number of pets allowed at reStays hotel?

    Size or number restrictions for pets are not specified on major platforms; it is advisable to request confirmation in advance.

Accessibility

  • Does the reStays Luxury Boutique Hotel have elevators to access the floors?

    Rooms are accessible by elevator, making it easier for individuals with mobility difficulties.

  • Are there rooms specifically adapted for people with reduced mobility at reStays?

    Detailed information on rooms fully adapted for wheelchairs is limited; it is advisable to check the availability of accessible rooms before booking.

  • Are the common areas of the reStays hotel easily accessible for wheelchair users?

    The surroundings of the hotel are located in a central urban area, generally equipped with sidewalks and easy access, but precise details require direct confirmation.

Billing & Policies

  • What payment methods are accepted at reStays Luxury Boutique Hotel?

    Major credit cards are accepted for payment of stays, in accordance with standard tourist information.

  • What is the hotel's cancellation policy?

    The hotel's cancellation policy is generally 48 hours before arrival to avoid charges, according to professional descriptions.

  • Are there any accommodation taxes to pay?

    Local accommodation taxes and municipal taxes may be added to the rate, according to the regulations in force in Ontario.

  • What is the price range for a night at reStays Luxury Boutique Hotel in Ottawa?

    Rates vary depending on the season and the type of suite; the communicated price ranges indicate approximate amounts per night.

  • Is parking free on the streets of Ottawa after 7 PM near the reStays hotel?

    Parking in Ottawa may be charged on the street during the day, with certain areas free after 7 PM; the exact rules depend on municipal signage.

Sustainability

  • Does the reStays Luxury Boutique Hotel implement specific actions to reduce its energy and water consumption?

    Contact the concierge to confirm the arrangements for the day.

  • Are the bathroom products at reStays offered in refillable dispensers rather than small disposable bottles?

    Contact the concierge to confirm the arrangements for the day.

  • Does the reStays Luxury Boutique Hotel offer a towel and linen reuse programme to limit environmental impact?

    Contact the concierge to confirm the arrangements for the day.

  • Are recycling or waste sorting options available for guests in the suites or common areas of reStays?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — reStays Luxury Boutique Hotel

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Ottawa airport and reStays Luxury Boutique Hotel?

    The concierge can organise a private or limousine transfer between Ottawa International Airport (YOW) and the hotel, according to your schedule and budget.

  • Is it possible to book a private driver to get around Ottawa during my stay?

    The concierge can book a taxi or a chauffeur service for your business trips or nights out in the city.

  • Can you help me understand where to park for free after 7 PM in downtown Ottawa?

    The concierge can advise you on nearby public parking and free parking areas in the evening in Ottawa, according to current regulations.

  • Can the concierge help me rent a car near reStays hotel?

    The concierge can assist with car rental nearby the hotel and arrange, if possible, for the vehicle to be delivered on-site.

Restaurant Reservations

  • Can you book a fine dining restaurant close to reStays for dinner?

    The concierge can recommend and reserve fine dining restaurants near Parliament Hill and in the SoPa area, according to your tastes and budget.

  • Could you find me a family-friendly restaurant within walking distance of reStays Luxury Boutique Hotel?

    The concierge can suggest family-friendly restaurants around the hotel and make a reservation for your desired time.

  • Can the concierge book a restaurant in Ottawa suitable for a vegetarian or gluten-free diet?

    The concierge can identify restaurant options with vegetarian or gluten-free menus and reserve a table while specifying your dietary restrictions.

Spa Bookings

  • Can you arrange a massage at a spa near reStays during my stay?

    The concierge can book a massage or wellness treatment for you at a partner spa close to the hotel.

  • Is it possible to book a half-day at a spa with sauna and pool in Ottawa?

    The concierge can suggest spas offering day packages with access to sauna, pool, or hammam and handle the reservation.

  • Can the concierge arrange a couples spa treatment for a romantic weekend in Ottawa?

    The concierge can direct you to spas offering couples treatments and check availability for an evening or weekend reservation.

Excursions & Cultural Visits

  • Can you book a guided tour of the Canadian Parliament from reStays Hotel?

    The concierge can arrange a guided tour of the Canadian Parliament, subject to availability and official access conditions.

  • Is it possible to plan a visit to the main monuments of Ottawa with a French-speaking guide?

    The concierge can offer walking or bus tours to discover the main sites of Ottawa, with or without a French-speaking guide.

  • Can the concierge help me organise visits to the major museums in Ottawa over a weekend?

    The concierge can recommend and book visits to major museums such as the National Gallery of Canada or the Canadian Museum of History.

Special Occasions

  • Can you prepare a romantic surprise in my suite for a marriage proposal?

    The concierge can organise romantic touches in the room such as flowers, chocolate, or a bottle of wine, according to your wishes and budget.

  • Can the concierge assist me in organising a small wedding event in Ottawa while staying at reStays?

    The concierge can help you organise a small wedding reception or brunch nearby, in coordination with suitable partners.

  • Is it possible to have a personalised birthday cake prepared and delivered to my room?

    The concierge can order a personalised cake and decorations for a birthday celebrated in the suite or in a partner restaurant.

Shopping & Luxury Services

  • Can you recommend the best high-end shopping addresses near reStays Luxury Boutique Hotel?

    The concierge can recommend high-end boutiques in the downtown area and indicate the shopping streets to favour for luxury.

  • Can the concierge organise a personal shopping session in a shopping mall in Ottawa?

    The concierge can suggest personal stylist or personal shopper services in the major department stores in Ottawa, subject to availability.

  • Is it possible to have luxury clothing picked up and cleaned during my stay at the hotel?

    The concierge can inquire about express dry cleaning services located nearby and arrange for collection if offered.

Family Activities

  • Can you recommend activities to do with children in Ottawa while staying at reStays?

    The concierge can suggest child-friendly activities such as interactive museums, parks, and outdoor outings accessible from the hotel.

  • Can the concierge help me rent a stroller or a car seat for my child?

    The concierge can assist in arranging the rental of strollers or car seats through specialised providers, subject to availability.

  • Is it possible to find family-friendly restaurants near the hotel suitable for young children?

    The concierge can direct to kid-friendly restaurants close to the hotel and, if possible, reserve a table with a high chair.

Personalized Experiences

  • Can you organise a professional photo shoot during my stay at reStays Luxury Boutique Hotel?

    The concierge can arrange a private photo session in the city or at the hotel with a professional photographer, by appointment.

  • Can the concierge create a personalised itinerary to explore downtown Ottawa on foot from the hotel?

    The concierge can design a tailored itinerary to discover the best area to stay and stroll around downtown Ottawa, near the hotel.

  • Can you suggest unique or unusual experiences to enjoy in Ottawa during my stay?

    The concierge can recommend original activities such as cruises, gourmet experiences, or night-time discoveries, depending on your interests.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits