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5★ · Ottawa

Lord Elgin Hotel

Ottawa

4.34.3/53,498 reviews · Google rating

Hotel 5-star in Ottawa, Canada, in the heart of Ottawa, featuring park-facing wake-ups, a capital weekend on foot and cultural escapes.

What is the Lord Elgin Hotel Ottawa best known for?

The Lord Elgin Hotel Ottawa is best known for its very central location in the heart of the city. It makes it easy to reach museums, parks, institutions and downtown restaurants on foot.

It suits business stays, cultural breaks and city weekends well. The atmosphere combines modern comfort, historic character and attentive service.

Is breakfast included at the Lord Elgin Hotel?

This usually depends on the rate booked and your stay dates. The safest option is to check the terms of the selected offer when booking.

If you are comparing options, the Concierge can help identify which rate includes breakfast. This is especially useful for a short city-centre stay.

Is the Lord Elgin Hotel a good base for exploring Ottawa on foot?

Yes, this is one of its most practical strengths. Its central location makes walking outings easier and reduces unnecessary journeys during the day.

This is especially helpful for combining visits, park breaks, business appointments and quick returns to the hotel. Families and couples both benefit from the flexibility.

A word from the Concierge

Lord Elgin Hotel through the Concierge's eyes

The Lord Elgin Hotel is located in the heart of Ottawa, Canada. This 5★ hotel provides easy access to the city's main attractions. Its central location makes it an ideal starting point for exploring nearby museums, parks, and restaurants. The hotel combines modern comfort with historical charm, creating a welcoming atmosphere for all visitors.

What sets the Lord Elgin Hotel apart is its warm ambiance and attentive service. Travelers appreciate the quality of the welcome and the attention to detail. The hotel is often chosen by business professionals, but it also attracts families and couples seeking a relaxing getaway. The classic architecture and well-maintained common areas add to the unique character of the establishment.

Before you go, know that the hotel suits various types of stays. Whether traveling for business, with family, or as a couple, you will find services tailored to your needs. The proximity to public transport facilitates getting around the city. Check local events that might enhance your stay.

_My tip from the Concierge:_ Book in advance to secure your stay, especially during peak periods.

Why choose Lord Elgin Hotel?

Lord Elgin Hotel is an exceptional address in Ottawa, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Waking up by the park and setting out on foot through Ottawa

    The most natural experience at the Lord Elgin lies in making the most of its central setting and beginning the day without haste. Waking in the hotel’s settled atmosphere, looking out towards the city and the park, then setting off on foot to museums, institutions and lively downtown streets: the essence of the stay lies in this urban fluidity, which avoids unnecessary journeys and gives Ottawa a more graceful rhythm.

    Signature urbaineIncluded in your stay
  • A capital weekend on foot

    For a short stay, the Lord Elgin is especially well suited to an entirely walkable itinerary. Guests can alternate between strolls through central green spaces, cultural visits, coffee stops and returns to the hotel between outings. This way of experiencing Ottawa suits couples and solo travellers alike, revealing the city at its most approachable: a human-scale capital shaped by civic perspectives and cultural institutions.

    Included in your stay
  • A pause between appointments

    Business travellers often value hotels that offer more than simple logistical efficiency. At the Lord Elgin, the central location and orderly atmosphere make it possible to create genuine pauses during the day: a quick return after a meeting, a calm moment in the public spaces, then departure for dinner or another engagement. It is a discreet yet valuable experience in the context of a professional stay.

    Business & styleIncluded in your stay
  • A cultural escape in Ottawa

    The Lord Elgin provides an especially coherent base for a stay centred on the museums and major cultural institutions of the capital. The advantage is not only proximity, but the ability to organise the day with flexibility: a visit in the morning, lunch downtown, a return to the hotel for a pause, then another outing in the late afternoon. This rhythm makes the cultural experience both more comfortable and more rewarding.

    Included in your stay
  • A family stay in the city centre

    For families, the appeal of the Lord Elgin lies in the simplicity offered by a central address. Travel times are reduced, outings are easier to plan, and returning to the hotel between activities requires little effort. This flexibility changes a great deal when travelling with children: the stay becomes less fragmented, calmer, and the discovery of Ottawa gains in everyday comfort.

    Included in your stay
  • A smooth arrival in the heart of Ottawa

    Whether arriving by car or coming directly into the centre, the Lord Elgin experience begins with a set-up designed to ease an urban stay. Parking, access and orientation in the city are part of Ottawa’s practical reality; choosing a hotel accustomed to these constraints allows the visit to begin with greater calm. It is a discreet but decisive luxury from the very first hours.

    Confort pratiqueIncluded in your stay

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 12:00

Cancellation

In the event of a no-show without prior notice or a cancellation after the deadline for free cancellations, a no-show or cancellation fee in the amount of, unless otherwise specified, the first night plus all applicable taxes and or fees, will be charged to the method of payment indicated as the booking guarantee.

Pets

Pets are not allowed.

The Lord Elgin Hotel is a pet-free facility. Should you have a pet in your room, a non-refundable cleaning fee of $300.00 plus HST will apply. The fee is subject to change without notice.

Guest reviews

4.3 / 5 · 3,498 reviews

5/5Nicole Bonnie

I wan to recognize the wonderful leadership of the general manager. I was waiting for my uber I noticed her calmly directing front hotel traffic and checking on guest / greeting guests as they came in. I rarely see…

1/5pensri jantayawichit

This was our second stay at this hotel, and unfortunately, it will be our last. We travel to Ottawa frequently for work and chose this hotel again based on our previous experience. However, this stay was very…

5/5Justin

Bich, she’s the 8th floor concierge and housekeeper, did a wonderful job and warmly welcomed and took care of me and my room during my May 24 to May 30 stays. I appreciate her and other team members on the 8th floor…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is the Lord Elgin Hotel located in Ottawa?

    The hotel is located at 100 Elgin Street, in downtown Ottawa. It is opposite Confederation Park and close to Parliament Hill.

  • Is the Lord Elgin Hotel well located for visiting Ottawa on foot?

    The hotel is within walking distance of several downtown sites, including Parliament Hill and the Rideau Canal. Its location is central for walking tours.

  • How to get to the hotel from downtown Ottawa?

    Yes, the hotel is accessible by public transport and taxi from the main areas of Ottawa. The journeys from the centre are generally short.

  • Does the hotel have parking?

    Yes, the hotel has private parking.

  • Is valet service available at the Lord Elgin Hotel?

    A valet service is offered subject to the hotel's conditions. Please contact the concierge to confirm the arrangements for the day.

  • What is the distance between the hotel and the airport?

    Ottawa Macdonald-Cartier International Airport is approximately 13 km from downtown. The journey depends on traffic and mode of transport.

  • What is the Lord Elgin Hotel Ottawa address?

    The hotel is located in downtown Ottawa, a short distance from major thoroughfares and federal institutions. Its exact address is 100 Elgin Street.

Rooms & Amenities

  • What types of rooms are available at the Lord Elgin Hotel?

    The hotel offers rooms and suites in a historic building from 1941. Several categories exist based on size, view, and amenities.

  • Do the rooms have a desk and a private bathroom?

    The rooms are equipped with a television, a work area, and a private bathroom. Some categories offer more space or an unobstructed view.

  • Is Wi-Fi available in the hotel?

    Yes, Wi-Fi is available in the hotel.

  • Are there a safe and courtesy items in the rooms?

    A safe and a courtesy tray may be provided depending on the room category. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel have a swimming pool?

    Yes, the hotel has an indoor swimming pool.

  • What do the photos of the Lord Elgin Hotel show?

    The official photos show a historic hotel in a classic style, with contemporary rooms and renovated common areas. The overall appearance highlights the heritage character of the building.

Included Services

  • Is housekeeping provided every day?

    The hotel offers daily housekeeping service. Special requests may be accommodated depending on the organisation of the stay.

  • Is the reception open at all hours?

    The reception operates 24/7 according to the establishment's standards. This facilitates late arrivals and early departures.

  • Is there a gym available?

    A fitness centre is accessible to guests. Hours and equipment may vary depending on the season.

Dining

  • Is there a restaurant inside the hotel?

    The hotel offers an on-site restaurant. The menu may include breakfast, main meals, and bar service depending on opening hours.

  • What type of breakfast is offered?

    What type of breakfast is offered? Breakfast is served on-site according to the hotel's plan and may be included or charged separately depending on the booking.

  • Can meals be taken at the hotel all day?

    Dining options for breakfast, lunch, and dinner are generally available. Contact the concierge to confirm the day's arrangements.

  • Is breakfast included at the Lord Elgin Hotel?

    Breakfast is served on-site according to the booking arrangement. It may be included in some rates and not in others.

Spa & Wellness

  • Does the hotel have a spa?

    No, the hotel does not have a full spa on-site. Treatments can be sought nearby through the concierge.

  • Is there a wellness or fitness area in the hotel?

    A fitness area is available for daily exercise. The specific equipment depends on the current setup.

  • Can a massage be booked during the stay?

    Massages and treatments can sometimes be arranged through external partners. Contact the concierge to confirm the day's arrangements.

Activities & Leisure

  • What cultural visits are easy from the hotel?

    The hotel is located near several museums, the Parliament, and heritage sites in downtown Ottawa. It is a convenient starting point for cultural visits.

  • What leisure activities can be found near the Lord Elgin Hotel?

    The downtown area allows for walking, seasonal biking, and access to major attractions. Options depend on the weather and the time of year.

  • Does the hotel help organise outings in Ottawa?

    A ticketing or itinerary advice service can be requested at the reception. This helps organise day trips.

  • What is the Lord Elgin Hotel known for?

    The hotel is known for its status as a historic downtown address and for opening in 1941. It is appreciated for its location facing Confederation Park and near institutional sites.

  • Who is the Lord Elgin Hotel named after?

    The hotel is named after the 8th Earl of Elgin, a Governor General of Canada. This name refers to the imperial period and Canadian political history.

  • What is the history of Lord Elgin Hotel?

    The hotel was designed before the war and opened on 19 July 1941. It is considered a major landmark in Ottawa's hospitality.

  • What is the oldest hotel in Ottawa?

    The Lord Elgin Hotel opened in 1941 and is among the notable historic hotels in Ottawa. The consulted sources do not establish it as the oldest hotel in the city.

  • Did Tom Cruise live in Ottawa?

    No sources consulted link Tom Cruise to a residence in Ottawa, nor to the Lord Elgin Hotel. The question does not find documentary confirmation in the available elements.

  • Is the Lord Elgin Hotel Ottawa haunted?

    The hotel does not report any official paranormal theme. Mentions of a haunted building are based on local stories and are not established as a hotel fact.

Family & Kids

  • Are families with children welcome?

    Children are accepted at the establishment. Specific family-related needs can be communicated prior to arrival.

  • Can a cot or an extra bed be requested?

    Cots or extra bedding may be available depending on the room and request. Contact the concierge to confirm the arrangements for the day.

  • Are there services specifically designed for children?

    The common areas in the downtown are suitable for family stays. The availability of services depends on the age of the children and the room booked.

Pets

  • Are pets allowed at the Lord Elgin Hotel?

    Pets are generally not accepted.

  • Are assistance dogs allowed?

    Assistance dogs are permitted in accordance with applicable rules. It is recommended to inform the hotel prior to arrival.

Accessibility

  • Is the hotel accessible to people with reduced mobility?

    The hotel is not presented as fully accessible for wheelchairs in all areas. Contact the concierge to confirm the arrangements for the day.

  • Are there accessible rooms?

    Adapted rooms may be offered depending on availability and configuration. They should be requested prior to arrival for confirmation.

  • Can elevators and common areas be easily used in a wheelchair?

    Accessible spaces and adapted facilities should be checked on a case-by-case basis. Contact the concierge to confirm the arrangements for the day.

Arrival & Departure

  • Can I check in early?

    Standard check-in usually begins in the afternoon. Early check-in is subject to availability on the day.

  • What time do I need to check out?

    Check-out is generally in the late morning according to the hotel. Late check-out may be granted subject to availability.

  • Can I arrive late at night?

    Late arrival is generally possible with prior notice. The 24-hour reception facilitates arrivals after the usual time.

  • Can we expedite the check-in process?

    Yes, online check-in or check-in at the reception may be offered depending on the organisation of the stay. The exact procedures depend on the reservation.

  • Are airport transfers offered?

    No, the hotel does not offer a dedicated airport shuttle service. A taxi, rideshare, or private transfer must be arranged separately.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation conditions depend on the rate booked and the policy displayed at the time of booking.

  • Are there any occupancy taxes to pay?

    Applicable taxes are generally added to the room price. Local fees or occupancy taxes may apply depending on the rate booked.

  • Does the displayed price include all fees?

    The final bill depends on the rate, taxes, and any additional services consumed. It is settled at check-out or according to the booking conditions.

  • Is a credit card or deposit required at check-in?

    A deposit or credit card may be requested at check-in according to the pricing policy. Conditions vary depending on the type of reservation.

  • Is the rate refundable or prepaid?

    Reservations are subject to the terms of the chosen rate and the hotel's availability. Some prepaid offers are non-modifiable.

  • What are the prices of the Lord Elgin Hotel?

    Rates vary depending on the date, room category, and occupancy. The best deals often appear during off-peak periods.

  • What do reviews say about the Lord Elgin Hotel Ottawa?

    Reviews often mention the central location, the historic character, and the comfort of the rooms. Ratings vary depending on the category booked and the time of stay.

Sustainability

  • Does the hotel implement sustainable practices?

    The hotel adopts certain resource and waste management measures as part of its operations. Exact details may evolve according to ongoing programmes.

  • Can we limit the changing of sheets and towels?

    Housekeeping and linen replacement can sometimes be adjusted upon request to limit environmental impact. The procedures depend on internal operations.

  • Does the hotel use energy-saving measures?

    Sustainability efforts may include more economical management of energy and water. Please contact the concierge to confirm the current arrangements.

The Concierge answers — Lord Elgin Hotel

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you book private transport to Pearson or Billy Bishop airport?

    The concierge can arrange a taxi, a ride-hailing service, or a private car according to the desired schedule.

  • Can an arrival with a chauffeur be arranged from Ottawa airport?

    The concierge can coordinate a pick-up with a chauffeur at the requested address and time.

  • Is it possible to book a minivan for a family with luggage?

    The concierge can check availability and book a vehicle suitable for the number of passengers and luggage.

  • How can a parking solution with valet service be obtained?

    The concierge can offer parking options based on the length of stay and the type of vehicle.

  • Can an early morning departure with guaranteed transport be arranged?

    The concierge can organise a last-minute transfer depending on the day's availability.

Restaurant Reservations

  • Can you book a fine dining restaurant near the hotel?

    The concierge can request a table at the most sought-after times and suggest options suitable for the stay.

  • Is it possible to get a table with a view or on the terrace?

    The concierge can target establishments that accept specific requests, subject to the restaurant's availability.

  • Can a dinner with vegetarian or gluten-free options be booked?

    The concierge can relay dietary preferences to the restaurant at the time of booking.

  • What are the best times to book a brunch on the weekend?

    The concierge can suggest several time slots that fit the schedule of the stay.

  • Can you book a restaurant for a small birthday gathering?

    The concierge can arrange a group reservation based on the number of guests and the budget.

Spa Bookings

  • Can a massage be booked for late afternoon?

    The concierge can book a treatment in a cabin according to the desired time slot and the spa's availability.

  • Is it possible to organise a couples' treatment for a special occasion?

    The concierge can coordinate couples' treatments if the spa offers them.

  • How can a facial treatment be booked on the day of arrival?

    The concierge can check the available time slots and any age or health requirements.

  • Can a sports massage be requested?

    The concierge can confirm treatments tailored to specific needs before finalising the booking.

Excursions & Cultural Visits

  • Can a private tour of the Canadian Parliament be arranged?

    The concierge can book a private guided tour according to interests and the preferred language.

  • Is there a walking route to explore downtown?

    The concierge can suggest a cultural walking itinerary starting from the hotel.

  • Can a cruise or outing on the Rideau Canal be booked?

    The concierge can coordinate a ticket or excursion depending on the season and availability.

  • What day trips are easiest to organise from the hotel?

    The concierge can recommend and book experiences suitable for a half-day or full day.

Special Occasions

  • Can flowers or champagne be delivered to the room?

    The concierge can prepare an in-room gesture according to the specified message and budget.

  • How can a marriage proposal or romantic surprise be organised?

    The concierge can arrange a special request with an external provider if time allows.

Shopping & Luxury Services

  • Can you recommend high-end shops nearby?

    The concierge can direct to luxury addresses and book a personalised shopping slot.

  • Is it possible to have an ironed or altered garment delivered quickly?

    The concierge can arrange for express dry cleaning or alterations with a local partner.

Family Activities

  • What family activities can be booked around the hotel?

    The concierge can suggest activities suitable for the children's ages and the duration of the stay.

Personalized Experiences

  • Can you create a customised stay with tours, restaurants, and free time?

    The concierge can build a tailored programme according to interests, pace, and budget.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits