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5★ · Melbourne

Park Hyatt Melbourne

1 Parliament Square, off, Parliament Pl, Melbourne VIC 3002, Australie, Melbourne

4.64.6/52,579 reviews · Google rating
  • In the heart of Melbourne
  • Steps from Fitzroy Gardens
  • Close to the business district
  • Calm, sophisticated atmosphere

Hotel 5-star in Melbourne, Australia, in the heart of Melbourne, featuring personalised service, contemporary design and a calm atmosphere.

Is breakfast included at Park Hyatt Melbourne?

Breakfast is available at the hotel, but whether it is included depends on the rate and offer selected.

Before confirming, check your room terms or ask the concierge to clarify what is included for your dates.

How much does a stay at Park Hyatt Melbourne cost?

Rates vary with the season, room category and booking conditions.

For an accurate budget, compare your preferred dates and room types, or contact the concierge for guidance.

What is available at Park Hyatt Melbourne for dining and relaxation?

The hotel has a restaurant, a bar and a breakfast service for dining on site.

For wellness, there is a spa, useful after a day in the city or between appointments.

A word from the Concierge

Park Hyatt Melbourne through the Concierge's eyes

Park Hyatt Melbourne is located in the heart of Melbourne, Australia. This 5★ hotel offers a refined and contemporary atmosphere. It is close to many attractions, such as Fitzroy Gardens and the business district. The Park Hyatt property is synonymous with luxury and comfort.

What sets this hotel apart is its commitment to personalized service and attention to detail. Guests appreciate the calm and sophisticated ambiance throughout the property. The interior design blends modernity with classic elements, creating a relaxing environment.

Before your visit, know that the hotel suits both couples and business travelers. Its city center location allows easy access to local attractions. Seasonality may affect occupancy, so plan your stay accordingly.

_My tip from the Concierge: book in advance to secure the best room options, especially during peak periods._

Why choose Park Hyatt Melbourne?

Park Hyatt Melbourne is an exceptional address in Melbourne, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • In the heart of Melbourne
  • Steps from Fitzroy Gardens
  • Close to the business district
  • Calm, sophisticated atmosphere
  • Modern design with classic touches
  • Personalised service with attention to detail

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Morning walk to Fitzroy Gardens

    Begin the day with a walk from the hotel to Fitzroy Gardens, just moments away. This simple experience captures the spirit of the address: staying in central Melbourne while retaining immediate access to green space and quiet. Ideal before breakfast or between appointments, it offers a calm and distinctly local way to feel the city’s rhythm.

    Signature urbaineIncluded in your stay
  • Breakfast at the city’s pace

    In Melbourne, mornings are almost a culture in themselves. Taking breakfast at the hotel in an elegant, unhurried setting sets the right tone for the day ahead. Whether the schedule is business-focused or devoted to exploring the city, the experience carries a particular value here: discreet luxury built on comfort, attention and consistency.

    À vivre sur placeIncluded in your stay
  • Wellness pause after the city

    After a day of meetings, sightseeing or moving through Melbourne, take time to reset within the hotel’s wellness spaces. The appeal of the experience lies in the contrast: shifting from urban energy to a quieter, more enveloping atmosphere. It is a distinctly contemporary form of luxury, defined less by display than by genuine restoration.

    Bien-êtreReservation required
  • Melbourne itinerary curated by the concierge

    Ask the concierge to shape a tailored programme according to the length of your stay, your interests and your preferred pace. Between cultural institutions, elegant districts, good restaurants and restorative pauses in the gardens, the city reveals itself best when approached with precision. In a city as layered as Melbourne, this is especially valuable.

    Sur mesureReservation required
  • A calmer way to do business travel

    Park Hyatt Melbourne is especially well suited to business trips that do not wish to sacrifice comfort for efficiency. Close to the business district yet set within a calmer atmosphere, the hotel allows meetings, returns to the room, recovery time and dinners in the city to flow naturally. An experience designed for travellers seeking effectiveness without unnecessary strain.

    Business & lifestyleIncluded in your stay
  • A quiet return after dinner in the city

    One of the quieter pleasures of this address is dining out in Melbourne and returning later to the hotel’s hushed atmosphere. This alternation between urban life and elegant retreat perfectly captures the property’s promise. For couples and solo travellers alike, it becomes a more meaningful part of the stay than it may first appear: the sense of fully experiencing the city without unnecessary fatigue.

    Soirée idéaleIncluded in your stay

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 11:00

Cancellation

3PM hotel time 24 hours prior to arrival to avoid 1Nt penalt

Free cancellation up to 24 hours before arrival

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 1 Parliament Square, off, Parliament Pl, Melbourne VIC 3002, Australie

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 2,579 reviews

5/5Ankith

The room was truly lavish, offering a luxurious stay. ✨ The staff were exceptionally well-trained and wonderfully soft-spoken, making my visit incredibly pleasant. 😊 Highly recommend this spot! 💯

1/5Ricky Wibowo

Dear Hotel Management, I would like to express my disappointment regarding our recent stay at your hotel. My wife was part of the Epworth Freemasons hotel package, which allowed us to stay at the hotel on Day 4 after…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 11 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Her Majesty's TheatrePerforming arts

    526 m · 6 min walk

    Performance arts theater a six-minute walk away, hosting various artistic events and performances.

    Practical information

    The concierge’s wordA 6-minute walk away, Her Majesty's Theatre makes a lovely evening break if you’re in the mood for culture without going far.

  • ChinatownHistoric landmark

    773 m · 9 min walk

    Chinatown, a historical landmark an nine-minute walk away, showcasing the Chinese cultural heritage in Melbourne.

    Practical information

    The concierge’s wordFor a cultural break 9 minutes away on foot, head to Chinatown and discover a facet of Melbourne’s Chinese heritage.

  • Palais royal des expositionsCultural landmark

    817 m · 10 min walk

    Convention center 817 meters away, hosting various cultural events and exhibitions.

    Practical information

    The concierge’s wordIf you’re in the mood for a cultural break, the Royal Exhibition Building is a good pick for an exhibition or event, depending on the schedule.

  • State Library VictoriaTourist attraction

    907 m · 11 min walk

    Library 907 meters away, providing access to a vast collection of books and resources.

    Practical information

    The concierge’s wordFor a calm break in Melbourne, head to State Library Victoria and enjoy its vast collection of books and resources.

  • Musée de MelbourneTourist attraction

    959 m · 12 min walk

    History museum a nine-minute walk away, showcasing the history and culture of Melbourne.

    Practical information

    The concierge’s wordA 9-minute walk away, Melbourne Museum offers an ideal cultural break to better understand the city's history and culture.

  • Arts Centre MelbournePerforming arts

    1.3 km · 15 min walk

    Performing arts theater a twelve-minute walk away, dedicated to the performing arts.

    Practical information

    The concierge’s wordA 12-minute walk away, Arts Centre Melbourne makes a lovely option if you're in the mood for an evening centered on the performing arts.

  • National Gallery of VictoriaArt gallery

    1.4 km · 17 min walk

    Art gallery located 1379 meters away, showcasing a vast collection of artworks.

    Practical information

    The concierge’s wordFor a cultural break in Melbourne, the National Gallery of Victoria is well suited to a visit when you feel like exploring a vast art collection.

  • Melbourne SkydeckObservation deck

    1.5 km · 18 min walk

    Observation deck located 1464 meters away, providing a panoramic view of the city of Melbourne.

    Practical information

    The concierge’s wordTo take in Melbourne at a glance, treat yourself to this high-altitude pause, ideal at sunset or for getting your bearings first.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Fitzroy GardensPark

    424 m · 5 min walk

    Fitzroy Gardens, an urban park five minutes' walk away, featuring green spaces and walking paths.

    Practical information

    The concierge’s wordA 5-minute walk away, Fitzroy Gardens is a green pause, ideal for a stroll and a breather between appointments.

  • Jardins CarltonGarden

    753 m · 9 min walk

    Carlton Gardens, a green space ideal for walking and relaxation, located a nine-minute walk away.

    Practical information

    The concierge’s wordFor a green break, head to Carlton Gardens, a 9-minute walk away, ideal for a quiet stroll or a moment to unwind.

  • Federation SquareSquare

    933 m · 11 min walk

    Federation Square, a lively public plaza, serves as a gathering place and venue for cultural events.

    Practical information

    The concierge’s wordTo catch Melbourne in motion, stop by Federation Square late in the day: its lively public-square atmosphere suits a cultural break.

  • Flagstaff GardensPark

    1.9 km · 3 min by car

    Flagstaff Gardens, an urban park providing green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break between appointments, Flagstaff Gardens offers a simple setting to catch your breath and enjoy a quiet moment.

  • Jardins botaniques royaux de MelbourneBotanical garden

    2.1 km · 4 min by car

    Royal Botanic Gardens Melbourne, a green space dedicated to plant conservation and botanical research.

    Practical information

    The concierge’s wordFor a green break in Melbourne, head to the Royal Botanic Gardens: ideal for catching your breath between plans in a setting devoted to plants.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Queen Victoria MarketMarket

    1.7 km · 3 min by car

    Market in Melbourne, offering a variety of fresh and local products.

  • Fitzroy MarketMarket

    1.8 km · 3 min by car

    Market 1.7 km away, offering a variety of local and artisanal products.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Park Hyatt Melbourne?

    Check-in generally begins in the mid-afternoon and check-out is in the late morning. Please contact the concierge to confirm the arrangements for the day.

  • Can I do an early check-in?

    Early check-in is possible subject to room availability upon arrival and may incur additional charges.

  • Does the hotel offer late check-out and under what conditions?

    Late check-out may be offered depending on occupancy and the day's schedule, with possible additional charges.

  • What documents are required upon arrival for check-in at Park Hyatt Melbourne?

    It is recommended to present a valid credit card and identification at check-in for guarantee and any potential charges.

  • Are airport transfers offered?

    Private vehicle transfers can be arranged upon request between the airport and the hotel. Please contact the concierge to confirm the arrangements for the day.

Location & Access

  • Does the hotel have parking?

    The hotel has parking available for guests with valet and self-parking options via the Park Hyatt Car Park operated by Wilson Parking.

  • Where is Park Hyatt Melbourne located in Melbourne?

    Park Hyatt Melbourne is located at 1 Parliament Square, East Melbourne, near St Patrick’s Cathedral and the Fitzroy Gardens, on the edge of the CBD.

  • What is the distance between the hotel and the airport?

    The distance from Melbourne Airport (Tullamarine) to Park Hyatt Melbourne is approximately 23 kilometres by road.

  • How can I easily reach the CBD and main attractions from Park Hyatt Melbourne?

    Melbourne's city centre is within walking distance from the hotel and well served by trams and trains from nearby stations. Please contact the concierge to confirm the arrangements for the day.

  • Is the parking at Park Hyatt Melbourne suitable for people with reduced mobility?

    Accessible spaces and valet options are provided for guests with reduced mobility in the hotel's parking.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available in the hotel, in the rooms and common areas. Premium options may be offered depending on connection needs.

  • What types of rooms and suites are available at Park Hyatt Melbourne?

    The hotel offers 245 luxury rooms and suites, with different categories providing views of the city, the cathedral, or the gardens.

  • What comfort amenities can be found in the rooms at Park Hyatt Melbourne?

    The rooms generally feature spacious bathrooms, premium bedding, and comfort amenities suitable for a 5-star hotel.

  • Does the hotel offer accessible rooms for people with reduced mobility?

    Accessible rooms are provided with specific adaptations for individuals with disabilities, according to Hyatt standards.

  • How often is housekeeping performed in the rooms?

    Housekeeping and evening turndown service can be provided daily, in accordance with the standards of an urban palace. Please contact the concierge to confirm the day's arrangements.

Included Services

  • Is Park Hyatt Melbourne considered a luxury hotel?

    Park Hyatt Melbourne is considered a 5-star luxury hotel, belonging to the high-end Park Hyatt brand of the Hyatt group.

  • What concierge services are offered to guests at Park Hyatt Melbourne?

    A concierge service is available to assist with reservations, local information, and specific guest requests.

  • Is breakfast included for free in all rates at Park Hyatt Melbourne?

    The rate may or may not include breakfast depending on the booked offer. Breakfast is not automatically free and depends on the type of rate chosen.

  • What does the amount of 75 AUD sometimes charged or blocked upon arrival at Hyatt correspond to?

    A deposit or pre-authorisation of approximately 75 AUD may be requested upon arrival to cover potential in-room expenses, according to Hyatt policy.

Dining

  • What type of dining is available at Park Hyatt Melbourne?

    Park Hyatt Melbourne has on-site restaurants and bars offering contemporary Australian and international cuisine. Please contact the concierge to confirm the day's arrangements.

  • What type of breakfast is offered?

    Breakfast is generally served as a buffet or à la carte, with hot and cold options of both international and local character. Please contact the concierge to confirm the arrangements for the day.

  • How much does breakfast cost on average at Park Hyatt Melbourne?

    The price of breakfast varies depending on the package and offer booked, with an additional cost for room-only rates. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer room service?

    Room service is generally available, allowing guests to order meals and snacks to their room from a dedicated menu. Please contact the concierge to confirm the arrangements for the day.

  • Can Park Hyatt Melbourne adapt its menus for special dietary requirements?

    The hotel's restaurants can offer vegetarian, vegan, or allergy-friendly options upon prior request.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The hotel features a spa and wellness area with treatments, as well as an indoor pool accessible to guests. Please contact the concierge to confirm the arrangements for the day.

  • What types of spa treatments are offered at Park Hyatt Melbourne?

    A spa with massages and treatments is available within the establishment, in line with the luxury positioning of Park Hyatt.

  • Does the hotel offer a gym or fitness centre?

    A well-equipped fitness room is generally accessible to guests for daily workouts. Please contact the concierge to confirm the arrangements for the day.

  • Are there any special wellness or spa offers at Park Hyatt Melbourne?

    Wellness packages or spa stays may be available depending on the season and current offers. Please contact the concierge to confirm the arrangements for the day.

  • What are the opening hours of the hotel's pool and spa?

    The pool and wellness facilities may have specific hours and access restrictions. Please contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • What tourist attractions are located in the immediate vicinity of Park Hyatt Melbourne?

    The location near gardens, the CBD, and cultural districts allows easy access to museums, theatres, and shops in Melbourne.

  • Is Park Hyatt Melbourne suitable for hosting weddings or large receptions?

    The hotel can host events, weddings, and receptions, with dedicated spaces and banquet services.

  • What leisure activities can the hotel organise for its guests?

    Tailored experiences and sightseeing suggestions can be offered by the concierge based on your interests.

  • Are there weekend packages or romantic stays at Park Hyatt Melbourne?

    Romantic offers or weekend packages may be available, sometimes including meals, spa, or additional services. Contact the concierge to confirm the details for the day.

Family & Kids

  • Is the hotel suitable for a family stay with children?

    Rooms and suites can accommodate families, with the possibility of extra beds or connecting rooms depending on the configuration.

  • What services does Park Hyatt Melbourne offer for children?

    Specific services for families, such as activity suggestions and possibly equipment for children, may be available. Contact the concierge to confirm the details for the day.

  • What are the stay conditions for children and extra beds at the hotel?

    Special rates and policies may apply for baby cots, extra beds, and sharing a room with children. Contact the concierge to confirm the details for the day.

Pets

  • Are pets allowed at Park Hyatt Melbourne?

    Pets are allowed at Park Hyatt Melbourne, with a dedicated offer for dogs including a bed, bowls, treats, and access to a special menu, according to the hotel's policy.

  • What are the conditions and potential fees for bringing a dog to Park Hyatt Melbourne?

    Size restrictions, the number of dogs per room, and additional fees may apply for the stay of pets.

  • Are there suitable areas to walk a dog around Park Hyatt Melbourne?

    Outdoor spaces such as the surrounding gardens offer walking opportunities for dogs accompanying their owners.

Accessibility

  • Is Park Hyatt Melbourne suitable for guests with disabilities?

    The hotel states that it is committed to providing access and equal opportunities for persons with disabilities, with dedicated facilities.

  • Are accessible parking spaces available at Park Hyatt Melbourne?

    The hotel parking and valet access provide parking solutions suitable for people with reduced mobility.

  • What accessibility features are offered in the common areas of Park Hyatt Melbourne?

    Facilities such as ramps, elevators, and specific rooms enhance accessibility to the main areas of the hotel.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate type and booking channel, with more or less flexible conditions depending on the chosen offer.

  • Are there any local taxes to pay?

    Local taxes may apply in addition to the room price according to the regulations in force in Melbourne. Please contact the concierge to confirm the terms for the day.

  • What payment methods are accepted at Park Hyatt Melbourne?

    Payment can be made by international credit card and sometimes by other means according to the hotel's policy.

  • Is a security deposit required upon check-in at Park Hyatt Melbourne?

    A security deposit or pre-authorisation is generally requested upon arrival to cover extras during the stay, according to Hyatt's practice.

Sustainability

  • Does Park Hyatt Melbourne implement sustainability initiatives?

    Environmental programmes and accessibility policies are highlighted by the hotel, in line with Hyatt's commitments to sustainability and responsibility.

  • What eco-friendly measures are applied in the operation of Park Hyatt Melbourne?

    The hotel may encourage waste reduction and responsible use of energy and water in its facilities, according to the chain's standards.

  • Are guests encouraged to participate in the hotel's sustainability efforts?

    Awareness initiatives for teams and guests may exist to promote more sustainable behaviours during the stay.

The Concierge answers — Park Hyatt Melbourne

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer to or from Melbourne Airport for my stay at Park Hyatt Melbourne?

    The concierge can organise a private transfer by car or limousine between Melbourne Airport (MEL/Tullamarine) and Park Hyatt Melbourne, tailored to flight schedules and the number of passengers.

  • Is it possible to book a private chauffeur for my business appointments in central Melbourne?

    The concierge can book a chauffeur for business travel in the CBD, Southbank or Docklands, with potential waiting time during your meetings.

  • What is the best way to get from Park Hyatt Melbourne to the main areas of the city?

    The concierge can advise on the most suitable option between taxi, rideshare, tram or train to reach the main districts and attractions of Melbourne from the hotel.

  • Can you arrange a transfer with a child car seat from Park Hyatt Melbourne?

    The concierge can organise a car with an approved child seat for airport transfers or family outings departing from the hotel.

  • Can the concierge arrange transport for a trip to the Great Ocean Road or Yarra Valley?

    The concierge can assist in booking train tickets or ground transfers to the Great Ocean Road, Mornington Peninsula or Yarra Valley.

Restaurant Reservations

  • Can you recommend and book a fine dining restaurant near Park Hyatt Melbourne?

    Reservations are made through the concierge, who can suggest fine dining or bistro-style restaurants close to the hotel based on your culinary preferences.

  • Is it possible to book a restaurant that caters to vegetarian or gluten-free diets from the hotel?

    The concierge can suggest venues with vegetarian, vegan or gluten-free options and make reservations while specifying dietary restrictions.

  • Can the concierge organise a romantic dinner for two during our stay at Park Hyatt Melbourne?

    The concierge can arrange a romantic dinner in the city or within the hotel, with table selection and potentially special decorations.

  • Can you book a large table for a group dinner at a restaurant near the hotel?

    Group reservations are managed by the concierge, who coordinates timings, menus and table arrangements with partner restaurants.

Spa Bookings

  • How can I book a massage or spa treatment during my stay at Park Hyatt Melbourne?

    Reservations are made through the concierge, who can offer massages, facials and wellness rituals during available time slots.

  • Is it possible to book a couples spa treatment at the hotel?

    The concierge can arrange couples treatments and check the availability of double cabins for a spa experience for two.

  • Can you help me plan my spa treatments around my work schedule?

    The concierge can advise on the quietest time slots and adjust treatment durations to fit your meeting or visit schedule.

Excursions & Cultural Visits

  • Can you organise a guided tour of Melbourne departing from Park Hyatt Melbourne?

    The concierge can book guided city tours including laneways, street art, museums, and gardens near the hotel.

  • Is it possible to book a day trip from the hotel to the main tourist sites around Melbourne?

    The concierge can organise excursions to the Great Ocean Road, Phillip Island, or the Yarra Valley with transport and guide included.

  • Can you help me obtain tickets for a show or sporting event during my stay?

    The concierge can reserve tickets for concerts, theatre, or sporting events and provide directions from Park Hyatt Melbourne.

Special Occasions

  • Is it possible to prepare a surprise in the room for a birthday or a marriage proposal?

    The concierge can arrange a romantic room decoration, including flowers, a bottle of wine or champagne, and a personalised message.

  • Can you organise a photographer for a wedding or celebration at Park Hyatt Melbourne?

    The concierge can coordinate a photo shoot in and around the hotel for a wedding or special occasion.

  • How can I organise a private reception or cocktail in the lounges of Park Hyatt Melbourne?

    The concierge can assist with the reservation of private spaces and coordination with the events team for receptions or cocktails.

Shopping & Luxury Services

  • Can you recommend a luxury shopping route from the hotel?

    The concierge can recommend luxury boutiques, jewellers, and department stores in the CBD and organise a personalised shopping itinerary.

  • Is it possible to have a personal shopper during my stay at Park Hyatt Melbourne?

    The concierge can arrange personal shopper or stylist services at select partner boutiques in Melbourne.

  • Can you arrange a pressing and alteration service for my clothes?

    The concierge can arrange urgent pressing services, alterations, or shoe cleaning for hotel guests.

Family Activities

  • Can you recommend activities for children near Park Hyatt Melbourne?

    The concierge can suggest child-friendly activities such as zoos, interactive museums, and parks, along with directions from the hotel.

  • Is it possible to organise a guided tour of Melbourne specifically tailored for a family with children?

    The concierge can organise family-friendly guided tours, taking into account the ages of the children and the need for breaks.

Personalized Experiences

  • Can you prepare a customised programme to explore Melbourne in a few days from Park Hyatt Melbourne?

    The concierge can create a tailored itinerary combining gastronomy, culture, and walks, based on your interests and the duration of your stay.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits