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5★ · Gand

One Two Four Hotel & Spa

Gand

4.84.8/5185 reviews · Google rating

Hotel 5-star in Ghent, Belgium, in the heart of the city, featuring a spa, a warm atmosphere and a convenient base for exploring Ghent.

Where can you park when staying at One Two Four Hotel & Spa in Ghent?

Parking is best checked directly with the hotel before arrival. Options may depend on your dates, vehicle and local access conditions.

The Concierge can guide you to the simplest solution based on your arrival time and length of stay.

Is One Two Four Hotel & Spa a good choice for a stay in Ghent?

Yes, if you want a five-star stay in a lively area with easy access to the city. It suits travellers who want both urban time and a calmer return.

The hotel works for couples, business travellers and families alike. The spa adds a useful recovery moment after a day out in Ghent.

What budget should you expect for a stay at One Two Four Hotel & Spa?

Rates vary with your dates, room category and overall demand. It is best to check your exact stay dates for an accurate price.

For a wellness-focused stay, it is also worth confirming treatments or spa access in advance. The Concierge can help arrange the details.

A word from the Concierge

One Two Four Hotel & Spa through the Concierge's eyes

One Two Four Hotel & Spa is located in Ghent, Belgium. This 5★ hotel offers a warm and welcoming atmosphere. Situated in a lively area, it allows easy exploration of the city. Travelers appreciate its proximity to local attractions and its relaxing setting.

What sets this hotel apart is its spa, a dedicated space for relaxation. Guests can enjoy various treatments and modern facilities. The hotel positions itself as an ideal place for those seeking a blend of comfort and wellness. The overall atmosphere is soothing, perfect for recharging after a day of sightseeing.

Before you go, know that this hotel suits different types of stays. Whether you are a couple, on a business trip, or with family, the establishment adapts to your needs. Seasonality does not affect service quality, but booking in advance is advisable during peak times.

_My tip from the Concierge: consider enjoying the spa for a moment of relaxation after your city explorations._

Why choose One Two Four Hotel & Spa?

One Two Four Hotel & Spa is an exceptional address in Gand, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • A spa reset after the city

    After a day spent exploring Ghent, the most natural ritual is to return to the hotel and genuinely slow down. Built around the spa, this experience turns a simple return to the property into a moment of real recovery, equally suited to leisure guests and business travellers.

    EssentielReservation required
  • A wellness weekend for two in Ghent

    For couples, the hotel lends itself to a city break in which urban discovery and rest answer each other effortlessly. Walks through Ghent’s lively districts, time together at the spa and a return to a calming setting create a simple yet rewarding romantic stay.

    CouplesReservation required
  • An urban escape with an integrated spa

    This experience captures the spirit of the hotel: enjoying Ghent fully without giving up the comfort of recovery. It suits travellers who want to explore the city at their own pace, then return to an on-site wellness space that changes the tone of the day.

    Included in your stay
  • A business stay with time to recover

    The hotel is well suited to travellers who want to combine efficiency with wellbeing. After meetings, the spa provides a valuable transition between professional pace and rest. Rather than dramatise business travel, this experience improves it in practical ways through calm, sleep and recovery.

    BusinessReservation required
  • A slow morning before departure

    The best hotels know how to extend the stay into its final hours. Here, the idea is to allow for an unhurried departure, making the most of the hotel’s calm atmosphere before returning to the road or rail. It suits guests who prefer continuity over abruptness.

    Included in your stay
  • Ghent on foot, then back to calm

    One of the hotel’s clearest pleasures lies in setting out on foot through the city, enjoying its proximity to local sights, then returning to a more restful environment. This experience highlights the property’s dual strength: access to discovery and an atmosphere designed for recovery.

    Ville & bien-êtreIncluded in your stay

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 11:00

Cancellation

Cancellations or changes in reservations must be received 7 days prior to reservation arrival date to assure refund of deposit.

Free cancellation up to 168 hours before arrival

Pets

Pets are not allowed.

Pets are not permitted on property, with the exception of service animals. A $250 cleaning fee will be applied if a non-service animal is brought into the room.

Wi-Fi

Complimentary Wi-Fi in public spaces; in-room access available as a paid option.

Guest reviews

4.8 / 5 · 185 reviews

5/5Wim de Klerk

Had a great midweek here with my wife. And since it was my birthday the staff presented me with a surprise breakfast 🙃 the rooms are clean and updated with the latest technology. The staff is friendly and very…

5/5georgina White

Fabulous stay. We loved this modern hotel, which was incredibly well thought out. The rooms and showers were wonderful, the 'bar' brilliant with a nice outdoor space. Breakfast was incredible-lovely buffet and amazing…

1/5Bailey Nimmo

Unfortunately, after telling the front desk that our air conditioning wasn’t working they didn’t do ANYTHING about it. It was MISERABLE to sleep in our room especially because the comforter is extremely thick and made…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at One Two Four Hotel & Spa?

    Check-in starts at 3 PM and check-out is until 11 AM, according to information provided by the hotel and major booking sites.

  • Can I check in early?

    An early check-in may be offered depending on the availability of the day; a surcharge may apply if you arrive before the standard check-in time.

  • Are airport transfers offered?

    According to information from booking sites, the hotel does not offer a dedicated airport shuttle service; transfers can be arranged by taxi, train, or rental car.

  • Is it possible to request a late check-out at One Two Four Hotel & Spa?

    Late check-out is possible depending on availability and may incur a surcharge; it is advisable to request this at the reception before the day of departure.

Location & Access

  • Does the hotel have parking?

    A private parking is available on-site or nearby, at an additional cost, according to information from the hotel and several booking platforms.

  • Where is One Two Four Hotel & Spa located in Ghent?

    The establishment is located at Bagattenstraat 124, 9000 Ghent, in a renovated 19th-century mansion, about a 10-minute walk from the historic centre.

  • How far is the hotel from the historic centre of Ghent?

    The hotel is approximately 2 km from the centre of Ghent, which is about a 10 to 15-minute walk, according to location data from booking platforms.

  • How to reach the hotel from Ghent-Saint-Peters railway station?

    Ghent is served by the Gent-Sint-Pieters station, located about 2 to 3 km from the hotel, accessible by taxi or tram in about ten minutes.

  • What is the distance between the hotel and the airport?

    Brussels-Zaventem Airport is approximately 65 km from the hotel, which is about a 45 to 60-minute drive depending on traffic.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available for free throughout the establishment, in rooms and common areas, according to the hotel's presentation and major booking sites.

  • What amenities are found in the rooms of One Two Four Hotel & Spa?

    The rooms are contemporary and comfortable, featuring air conditioning, private bathroom, flat-screen TV, quality bedding, and coffee machine in most categories.

  • What types of rooms are available in this hotel in Ghent?

    Several categories of double and superior rooms are offered, some with views of the city or garden, suitable for leisure or business stays.

  • Does the hotel offer non-smoking rooms or allergy-friendly rooms?

    The rooms are non-smoking and some are designed to limit allergens, with suitable flooring and materials, according to the establishment's description.

  • Is the hotel quiet despite its proximity to the city centre of Ghent?

    The hotel is generally described as very quiet, situated in a mansion with a garden and terrace, providing a peaceful atmosphere close to the centre.

  • Are the rooms air-conditioned in this hotel in Ghent?

    The rooms are air-conditioned, with individual control in most categories, offering thermal comfort in all seasons.

  • Is housekeeping done daily in the hotel rooms?

    Daily housekeeping is provided in the rooms, with particular attention paid to cleanliness, a point frequently highlighted in customer reviews.

  • What do the rooms and spa at One Two Four Hotel & Spa look like in the photos?

    The available photos show a stylish and well-kept interior, with modern rooms, an intimate spa, and elegant common areas, reflecting the high-end atmosphere of the establishment.

Dining

  • What type of breakfast is offered?

    Breakfast is served in the morning in a buffet and à la carte style, primarily continental with fresh and quality products appreciated in customer reviews.

  • Is breakfast included and what time is it served at the hotel?

    A hearty breakfast is available on site, often described as excellent, with continental and à la carte options; the exact timings may vary depending on the days.

  • Can we have lunch or dinner on site at One Two Four Hotel & Spa?

    The hotel does not have a full gourmet restaurant for other meals, but offers a breakfast area and a lounge; many restaurants are located nearby.

  • Does the establishment offer vegetarian or gluten-free options at breakfast?

    Vegetarian options are generally available at breakfast; for additional specific dietary requirements, it is advisable to inform the establishment prior to arrival.

Spa & Wellness

  • Does the hotel have a pool?

    The hotel does not mention an indoor or outdoor pool among its amenities; wellness is focused on the private spa, sauna, and hammam.

  • What are the spa facilities at One Two Four Hotel & Spa?

    The establishment offers a spa with sauna, hammam, relaxation room, and wellness facilities, accessible by reservation, with at least one hour of private access included in certain stays.

  • How does access to the hotel's private spa work?

    Access to the spa may be limited to time slots that need to be reserved, with certain packages including one hour of private access; the exact conditions may vary depending on the offer.

  • Can we book massages or treatments at the hotel's spa?

    Massages and wellness treatments are offered at an additional cost, by reservation, in addition to the sauna and hammam facilities.

  • What private wellness facilities are offered in this spa hotel in Ghent?

    The spa generally includes a sauna, steam room, relaxation area, and showers, and primarily operates on private booking slots, ensuring privacy and tranquillity.

  • What are the usual opening hours of the spa at One Two Four Hotel & Spa?

    Access to the spa is not open 24/7; hours vary by day, with slots available during the day and evening that need to be booked in advance. Contact the concierge to confirm the day's arrangements.

  • Are towels and bathrobes provided for access to the spa?

    The hotel provides bed linen, bath towels, and bathrobes for use in the spa, according to available information, making it easy to enjoy the facilities.

Activities & Leisure

  • Are there any entertainment or activities organised in the hotel?

    The hotel does not offer an organised entertainment or leisure programme, but its location allows easy access to museums, canals, and historical sites in Ghent.

  • Is the hotel well located for visiting Ghent and its main attractions?

    The establishment is well placed for exploring Ghent on foot, with many cultural sites, shops, and restaurants accessible within a few minutes' walk.

  • Does the hotel offer assistance in organising tours and activities in Ghent?

    The reception can provide information on tours, possibly rent bikes through partners, and direct guests to the best local activities.

Family & Kids

  • Is the establishment suitable for a family stay with children?

    The hotel is more oriented towards adults and couples, without dedicated facilities such as a playground or kids' club, but children can stay with their parents depending on the room category.

  • Can we request a baby cot or equipment for young children at the hotel?

    Baby cots may be available upon request in certain rooms; it is recommended to confirm this possibility before booking.

  • Are there family or connecting rooms at One Two Four Hotel & Spa?

    The hotel does not prominently feature very large family rooms, but some categories may accommodate an additional child; it is advisable to check the exact capacity when booking.

Pets

  • Are pets allowed at One Two Four Hotel & Spa?

    Pets are generally not accepted in the establishment, according to the rules stated on major booking platforms.

  • Does the hotel offer specific services for dogs or other pets?

    Pets are not among the services offered, and no specific provisions for dogs or cats are mentioned by the hotel.

  • If pets are allowed, can they access the common areas or the spa?

    For hygiene reasons and the comfort of other guests, access to the spa and wellness facilities is not permitted for pets.

Accessibility

  • Is the hotel suitable for people with reduced mobility?

    The building has rooms on the ground floor and facilities advertised as suitable for allergy sufferers, but the presence of a lift and all complete accessibility standards are not clearly detailed publicly. Contact the concierge to confirm the arrangements of the day.

  • Does the hotel offer rooms suitable for people suffering from allergies or asthma?

    Some rooms are designed to limit allergens and are non-smoking, which improves comfort for sensitive individuals, according to the establishment's presentation.

  • Does the staff speak French or English at the hotel reception?

    The reception staff speak several languages, including Dutch, English, and often French, which facilitates the welcome of international travellers.

Included Services

  • Is breakfast included in the room price or charged separately?

    Breakfast is not systematically included in all rates; some offers include breakfast, while others do not, depending on the package chosen at the time of booking.

  • Is the hotel reception open 24/7 for late arrivals?

    The reception provides a welcome and information service, with assistance for reservations and recommendations, during extended hours, sometimes 24/7 depending on the season. Contact the concierge to confirm the day's arrangements.

  • What concierge services are available at One Two Four Hotel & Spa?

    The hotel offers a concierge service, with help for restaurant reservations, tourist advice, and activity organisation from the establishment.

  • What are the recent customer reviews for One Two Four Hotel & Spa in Ghent?

    The hotel is generally highly rated, with a score around 9/10 on major platforms, with guests praising the comfort, private spa, and quality of breakfast.

Billing & Policies

  • What is the average price level for a night at One Two Four Hotel & Spa?

    Prices may vary depending on the period, room category, and demand; the hotel is generally positioned in the high-end segment in Ghent, with prices reflecting its services and spa.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the chosen rate: some offers are cancellable for free up to a certain date, while others are non-refundable or prepaid.

  • Are there any local taxes to pay?

    A local tourist tax is generally applied per night and per person, to be paid on-site in addition to the room price.

  • What payment methods are accepted and is a prepayment required?

    Major credit cards are accepted for payment, and a prepayment or pre-authorisation may be requested depending on the type of rate booked.

Sustainability

  • Does the establishment have an environmental or sustainability policy?

    The hotel highlights a recent renovation of a historic building, which may include more efficient modern materials; however, no detailed environmental programme is published. Contact the concierge to confirm the day's arrangements.

  • Can we limit the changing of sheets and towels to reduce the ecological impact of the stay?

    The changing of linen and towels can be adjusted, with some resource-saving practices being possible in newer hotels; it is best to check the options available on-site.

  • Are measures taken to limit food waste at breakfast?

    The reduction of food waste at breakfast is not specifically described by the hotel; however, modern buffets tend to adjust quantities to the number of guests. Contact the concierge to confirm the day's arrangements.

The Concierge answers — One Two Four Hotel & Spa

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Brussels Airport and One Two Four Hotel & Spa?

    The concierge can organise a private transfer by car or van between Brussels or Charleroi Airport and the hotel, with personalised welcome according to your flight schedule and budget.

  • How can I organise my taxi between Ghent-Saint-Peter's Station and the hotel?

    The concierge can book a taxi or ride-hailing service for Ghent-Saint-Peter's Station and advise on the best time based on your train and traffic conditions.

  • Can the concierge help me find and book secure parking near the hotel?

    The concierge can indicate the nearest public car parks, provide updated rates, and, if available, reserve a space or a partner valet service.

  • Can you help me rent a car or an electric bike during my stay in Ghent?

    It is recommended to contact the concierge to arrange a car or electric bike rental delivered directly to the hotel, with insurance and suitable options.

  • Can the concierge explain how to use public transport to visit Ghent?

    The concierge can provide personalised tram or bus routes, including maps, schedules, and transport tickets suitable for the duration of your stay.

Restaurant Reservations

  • Can you book a fine dining restaurant near One Two Four Hotel & Spa for me?

    Reservations are made through the concierge, who can offer a selection of fine dining options close to the hotel and manage specific menu or allergy requests.

  • Can the concierge recommend a typical brasserie to discover Ghent cuisine?

    The concierge can recommend typical Belgian brasseries and reserve a table to explore local specialities such as carbonnades, shrimp croquettes, or waffles.

  • Is it possible to organise a romantic dinner by reservation through the concierge?

    It is recommended to contact the concierge to arrange a romantic dinner with a special menu, table decoration, and timings suited to your spa schedule.

  • Can you help me find a restaurant with good vegetarian or vegan options?

    The concierge can select and reserve restaurants suitable for vegetarian, vegan, or gluten-free diets, specifying your constraints to the chef in advance.

Spa Bookings

  • How can I book a private spa slot during my stay at One Two Four Hotel & Spa?

    Reservations are made through the concierge, who can block a slot for spa privatisation and inform you of durations, rates, and access conditions.

  • Can you help me choose and book a massage suitable for my needs?

    The concierge can offer a selection of massages and body treatments, explain their specifics, and book slots according to your preferred times.

  • Can the concierge organise a couple's treatment for a romantic stay?

    It is recommended to inform the concierge to check the spa's availability and arrange simultaneous or couple's treatments.

Excursions & Cultural Visits

  • Can you organise a private guided tour of Ghent departing from the hotel?

    The concierge can arrange a private guided tour of the historic centre of Ghent, with a French-speaking guide and a customised itinerary departing from the hotel.

  • Can the concierge book tickets for the museums and monuments of Ghent?

    The concierge can recommend and book tickets for the main museums in Ghent, and provide information on opening hours and temporary exhibitions.

  • Can you help me organise a day trip to another Belgian city from the hotel?

    It is possible to request the concierge to organise a day trip to Bruges, Brussels, or Antwerp, with transport and a guide if desired.

Special Occasions

  • Is it possible to arrange a romantic decoration in the room for a wedding anniversary?

    The concierge can prepare a romantic decoration with flowers, candles, and petals, as well as a bottle of wine or champagne in the room before your arrival.

  • Can you organise a birthday cake and flowers delivered to my room?

    The concierge can order a personalised cake, flowers, and surprises in the room, coordinating with your arrival or return time to the hotel.

  • Can the concierge help me organise a marriage proposal in Ghent?

    It is recommended to contact the concierge to design a customised programme combining spa, dinner, and activities for a marriage proposal or significant event.

Shopping & Luxury Services

  • Can you recommend luxury boutiques and Belgian designers near the hotel?

    The concierge can suggest the best addresses for designer boutiques, antique shops, and high-end chocolatiers in the centre of Ghent, with a personalised itinerary.

  • Is it possible to book a personal shopper for a shopping session in Ghent?

    The concierge can arrange a personal shopper or stylist service in-store, depending on the availability of local partners.

  • Can the concierge direct me to the best chocolatiers and craft breweries in Ghent?

    The concierge can recommend chocolate houses and craft breweries, organise tastings, and arrange for delivery to the hotel if possible.

Family Activities

  • Can you help me plan child-friendly activities in Ghent?

    The concierge can provide a list of child-friendly activities in Ghent and organise reservations for family attractions or canal cruises.

  • Can the concierge recommend parks or family walks near the hotel?

    The concierge can indicate parks, playgrounds, and discovery trails in the city, and suggest family walking routes starting from the hotel.

Personalized Experiences

  • Can you create a personalised itinerary for exploring Ghent with a relaxing return to the spa?

    The concierge can create a tailored itinerary combining visits, gourmet breaks, and spa time, based on your interests and available time.

  • Can the concierge organise a private photo session in Ghent during my stay?

    It is possible to request the concierge to organise a private photo session in the city or near the hotel with a partner professional photographer.

  • Can you recommend original or unusual experiences to enjoy in Ghent from the hotel?

    The concierge can suggest original experiences such as private tastings, boat trips, or cooking workshops, and handle the necessary reservations.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits