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5★ · Gand

NH Collection Gent

Gand

4.34.3/52,707 reviews · Google rating

Hotel 5-star in Ghent, Belgium, in the heart of Ghent, featuring a contemporary setting, central location and business-leisure services.

Where is NH Collection Gent located, and what can you reach on foot from the hotel?

NH Collection Gent is located at Hoogpoort 63 in Ghent. Its central setting makes it easy to move around the historic centre on foot.

From the hotel, you can easily reach old streets, canals, restaurants and the main central sights. It works well as a practical base for exploring Ghent without heavy logistics.

What food and drink options are available at NH Collection Gent?

The hotel offers at least breakfast on site, which is practical before setting out to explore Ghent on foot. It is a straightforward option for starting the day without a detour.

For lunch, dinner or drinks, it is best to check the current offering for your dates. The Concierge can also point you towards suitable nearby addresses.

Where can you park when staying at NH Collection Gent?

If you are arriving by car, it is best to check parking options linked to the hotel before your stay. Arrangements can vary.

The simplest approach is to contact the hotel or the Concierge before arrival. You will get the most suitable option and the relevant access guidance.

A word from the Concierge

NH Collection Gent through the Concierge's eyes

NH Collection Gent is located in Ghent, Belgium. This 5★ hotel offers a contemporary setting, ideal for both business and leisure travelers. Its location allows easy access to major tourist sites and local restaurants. The city of Ghent, known for its rich historical heritage, attracts many visitors each year.

What sets this hotel apart is its modern and welcoming atmosphere. Guests appreciate the comfort and quality of services offered. Although the hotel is not part of a prestigious chain, it stands out for its attention to detail and commitment to guest satisfaction.

Before visiting, know that the ambiance suits both business stays and romantic getaways. Couples and solo travelers find an ideal setting here. Be sure to check local events, as Ghent often hosts festivals and cultural activities. The summer season is particularly lively, but each time of year has its charm.

_My tip from the Concierge: remember to book in advance for local events, as the hotel can fill up during peak times._

Why choose NH Collection Gent?

NH Collection Gent is an exceptional address in Gand, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast before the city

    Starting the day at the hotel before heading out on foot into the historic centre changes the rhythm of the stay. The appeal lies in simple things: an unhurried wake-up, breakfast on site, then the pleasure of having Ghent immediately within walking distance. Ideal for enjoying the old streets and canals in the quieter early hours.

    Classique de la maisonIncluded in your stay
  • A weekend for two in Ghent

    NH Collection Gent naturally suits a couple’s escape thanks to its central location and contemporary atmosphere. The experience is about enjoying the city without friction: a walk through the old centre, a pause back at the hotel in the late afternoon, dinner nearby or on site, then a stroll back through an illuminated Ghent. A simple, well-paced urban interlude.

    Included in your stay
  • A business stop in central Ghent

    For business travellers, the value of the address lies in its ability to combine efficiency with quality of stay. It lends itself to a smooth arrival, a comfortable night, breakfast without wasted time and easy movement through the centre. Between appointments, the hotel provides a calm and legible retreat, especially welcome in a dense and active city.

    Included in your stay
  • Ghent on foot from Hoogpoort

    Few experiences are as persuasive in a heritage city as being able to do everything on foot from a central address. From Hoogpoort, discovery unfolds naturally: landmarks, quays, cafés and lanes follow one another without cumbersome logistics. The hotel becomes a true anchor point, somewhere to return between visits before heading out again.

    Emplacement signatureIncluded in your stay
  • Returning to calm after the canals

    After several hours spent in the lively historic centre, returning to the hotel’s ordered, contemporary atmosphere becomes part of the pleasure. The experience is not theatrical; it is deeply urban. One comes back from a full day, pauses for a drink or some time in the room, then decides whether the evening continues outside or unfolds more quietly.

    Included in your stay
  • Staying during Ghent’s busiest cultural moments

    When the city moves to the rhythm of a festival or cultural event, having a central address takes on particular value. The experience lies in enjoying Ghent’s energy fully while keeping a comfortable refuge to return to with ease. During such periods, booking ahead helps preserve the freedom of movement that defines a successful city break.

    À réserver tôtReservation required

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are welcome at no extra charge.

NH Collection Gent has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

Wi-Fi

Complimentary Wi-Fi in public spaces; in-room access available as a paid option.

Guest reviews

4.3 / 5 · 2,707 reviews

5/5Ol Ti

A very stylish and modern hotel right in the center of Ghent. The lobby and room interiors feel elegant and cozy, with warm lighting, a very comfortable bed, and plenty of pillows. Room 407 was spacious, quiet, and…

5/5RCC Julian

Friendly staff, great location, clean comfy room, good breakfast. Snacks and naturally flavoured water at reception. They offer beverage vouchers if you decline room cleaning. Shout out to Sayeda in the restaurant…

5/5Jim Shira

We had an outstanding stay at the NH Collection Hotel in Ghent. All the staff, especially the front desk, provided excellent customer service during our 4 night stay. Great location to the sites in Ghent, restaurants…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • What is the NH Collection Gent hotel and where is it located in Ghent?

    NH Collection Gent, formerly NH Gent Belfort, is a superior 4-star hotel located in the heart of the historic centre of Ghent, right next to the town hall and close to the Belfry and St. Bavo's Cathedral.

  • What is the exact address of NH Collection Gent?

    The official address of NH Collection Gent is Hoogpoort 63, 9000 Ghent, Belgium, right in the historic city centre.

  • What is the distance between the hotel and the airport?

    NH Collection Gent is located in the centre of Ghent, approximately 65 km from Brussels Airport (BRU) and about 70–75 km from Charleroi Airport, which is around 1 hour's drive depending on traffic.

  • How far is NH Collection Gent from the main attractions of the historic centre?

    The hotel is located approximately 150 metres from the town hall, the Belfry of Ghent, and St. Bavo's Cathedral, and about 500 metres from the geographical centre indicated by Booking.com.

  • What distance separates NH Collection Gent from Gent-Sint-Pieters station?

    The hotel is located approximately 3.5 km from Gent-Sint-Pieters station; the journey by car or taxi generally takes 10 to 15 minutes depending on traffic.

  • How to reach NH Collection Gent from the airport without a car?

    The hotel does not have its own shuttle; access from the airports is by train to Ghent and then by taxi, tram or bus, or via a separately booked private transfer.

Rooms & Amenities

  • What is the NH Collection brand within the NH Hotels group?

    NH Collection is the premium brand of the NH Hotel Group, positioned in city centre establishments with superior services and comfort.

  • How many rooms does NH Collection Gent have?

    NH Collection Gent has approximately 174 rooms and suites of various categories, including family rooms and suites.

  • What types of rooms are offered at NH Collection Gent?

    Room types include single or double rooms, twin, triple, family rooms and suites, some offering more space or a preferred view.

  • What amenities can be found in the rooms of NH Collection Gent?

    The rooms are equipped with air conditioning, television, desk, safe, minibar and Wi-Fi; some categories offer additional lounge areas.

  • Are the rooms modern, non-smoking and well soundproofed?

    The rooms are non-smoking and modern, with comfortable bedding, private bathroom and generally double-glazed windows to limit urban noise.

  • Where can we find recent photos of NH Collection Gent?

    Official photos of the rooms, lobby, restaurant and meeting rooms are available on the NH Hotels website and major online booking agencies.

  • What are the main highlights mentioned in reviews of NH Collection Gent?

    Guests highlight cleanliness, bed comfort, staff professionalism and central location as the main strengths of the hotel.

Billing & Policies

  • Who is the owner and operator of NH Collection Gent?

    NH Collection Gent is owned by the NH Hotel Group, which is part of Minor Hotels, operating NH, NH Collection and other international hotel brands.

  • Are there any local taxes to pay?

    The general policy includes local city taxes not included in certain rates; the exact amount is indicated at the time of booking and paid on-site if applicable.

  • What is the hotel's cancellation policy?

    Cancellation conditions vary depending on the rate chosen; some offers are flexible up to a certain time before arrival, while others are non-refundable, as specified at the time of booking.

  • What payment methods are accepted by NH Collection Gent?

    The hotel accepts common credit cards as a payment method; some offers require online prepayment, while others allow payment upon arrival or departure.

  • Is smoking allowed in the hotel or rooms?

    The hotel is 100% non-smoking, including in the rooms and common areas, in accordance with the chain's policy.

  • What are the main hotel rules regarding stay and payments?

    The main cancellation, payment, pet and non-smoking policies are communicated at the time of booking and confirmation, in accordance with NH Collection standards.

  • Are there non-refundable rates or rates with specific cancellation conditions?

    Some rate offers may be non-refundable or subject to strict cancellation conditions; these terms are clearly displayed before booking confirmation.

  • How do room prices at NH Collection Gent vary by season?

    Room prices vary according to the season, room type and booking lead time; the best rates are generally found by booking in advance or with special online offers.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is free and available throughout the hotel, including in the rooms and common areas.

  • Is the reception and concierge service available 24/7?

    The hotel offers a 24/7 reception and concierge service to assist with reservations, tourist information and other personalised services.

  • What services are included as standard in the room price?

    Wi-Fi, access to the fitness room, and use of the 24-hour reception are included; breakfast, parking, and certain spa services are charged extra depending on the offers.

Dining

  • What type of breakfast is offered?

    The hotel offers a highly rated buffet breakfast, with continental, vegetarian, vegan, gluten-free, American options and a wide selection of hot and cold items.

  • What time is breakfast served at NH Collection Gent?

    The breakfast buffet is generally served every morning in the hotel's restaurant area; exact times may vary depending on the days and season. Contact the concierge to confirm the day's arrangements.

  • What dining and bar options are available at NH Collection Gent?

    The Van Artevelde restaurant, located in the hotel, offers international and local cuisine, while the bar serves drinks and snacks; menus and hours may change with the seasons.

  • What can you eat and drink at NH Collection Gent?

    The Van Artevelde restaurant serves international and regional dishes; a hotel bar complements the offering for drinks, cocktails, and snacks.

  • How do guests rate the breakfast at NH Collection Gent?

    The breakfast buffet at NH Gent Belfort is rated very varied and of high quality by guests, with a score above 8.5/10 on Booking.com.

  • Can the hotel accommodate special diets or food allergies?

    Options for special diets (vegetarian, vegan, gluten-free) are offered at breakfast and in the restaurant; it is recommended to notify any specific allergies in advance.

Arrival & Departure

  • Does the hotel have parking?

    NH Collection Gent has a paid private parking located under the hotel, with direct access to the lobby and some charging stations for electric cars.

  • What are the check-in and check-out times at NH Collection Gent?

    Standard check-in starts at 16:00 and check-out must be completed by 12:00; on Sundays, a departure at 17:00 is possible for loyalty programme members with the Lazy Sundays offer.

  • Can I check in early?

    Early check-in is possible subject to availability; an additional charge may apply depending on the time of arrival and hotel occupancy.

  • Are airport transfers offered?

    Taxis and private transfers can be arranged by the hotel or booked by guests; no regular airport shuttle service specific to the hotel is mentioned.

  • Where can one park when staying at NH Collection Gent?

    The hotel’s private parking is located beneath the building, with direct access to the lobby; additional public parking is available nearby in the city centre.

  • Is it possible to get a late check-out at NH Collection Gent?

    Late check-out times may be offered, especially on Sundays with the Lazy Sundays offer, subject to availability and sometimes additional fees.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The hotel does not have a swimming pool; on-site leisure facilities mainly include a fitness room and some spa services.

  • What wellness and fitness facilities are offered by NH Collection Gent?

    A fitness room is available for guests, as well as limited spa facilities and the potential organisation of treatments through external providers.

  • Is there a pool or water area in the hotel?

    NH Collection Gent does not have an indoor or outdoor pool; leisure activities focus on fitness, the spa, and the immediate proximity to the historic centre.

Pets

  • Are pets allowed at NH Collection Gent?

    Pets are allowed in certain rooms at NH Gent Belfort/Collection Gent, subject to conditions and additional fees; it is advisable to inform them prior to arrival.

Activities & Leisure

  • Is NH Collection Gent well-rated by travellers?

    Customer reviews highlight the central location, quality of service, comfort of the rooms, and a highly appreciated breakfast, making it a very good choice for a stay in Ghent.

  • Does NH Collection Gent have rooms for seminars or events?

    The establishment offers equipped meeting and conference rooms, which can accommodate business events and some private events, with catering services available upon request.

  • Can you easily visit Ghent on foot from NH Collection Gent?

    The pedestrian city centre can be easily explored on foot from the hotel; the concierge provides maps and indicates nearby tram or bus stops.

Family & Kids

  • Does the hotel offer family rooms for staying with children?

    Some categories of family rooms can accommodate two adults and one or two children; details of capacities are provided at the time of booking.

  • Can we obtain a baby cot or equipment for young children at NH Collection Gent?

    Baby cots can be provided upon request in certain rooms; it is advisable to specify this at the time of booking to ensure availability.

  • Is NH Collection Gent suitable for a family stay?

    The hotel has some family-friendly amenities such as family rooms, baby cots on request and a convenient location for child-friendly activities in the city.

Accessibility

  • Is NH Collection Gent suitable for people with reduced mobility?

    Some rooms and common areas are adapted for people with reduced mobility; the hotel has lifts and accessibility features.

Sustainability

  • Does NH Collection Gent have commitments to sustainability?

    The hotel participates in the NH Hotel Group's sustainability initiatives, including actions on energy efficiency, waste reduction and responsible water use.

  • What concrete sustainability actions are implemented in the hotel?

    According to the chain's environmental policy, practices to reduce linen and single-use product consumption are implemented, with customer awareness initiatives.

  • Where can I find detailed information on NH Collection Gent's sustainability policy?

    Detailed information on sustainability commitments, the group's CSR policy and obtained environmental certifications is provided on the NH Hotel Group website.

The Concierge answers — NH Collection Gent

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between NH Collection Gent and Brussels or Charleroi airport?

    The concierge can organise a private transfer by car or van between NH Collection Gent and Brussels or Charleroi airport, with a fixed rate confirmed at the time of booking.

  • How can the concierge assist me in getting to Gent-Sint-Pieters station from the hotel?

    The concierge can book a taxi stationed in front of the hotel to Gent-Sint-Pieters station and advise on suitable trams or buses according to the departure schedule.

  • Is it possible to rent bicycles through the NH Collection Gent concierge?

    The concierge can reserve bicycles or electric bikes with delivery in front of NH Collection Gent, and suggest suitable routes to explore the historic centre and the banks of the Lys.

  • Can the concierge book a private driver for a day of sightseeing in Flanders?

    The concierge can organise a private driver by the hour for a tour in Flanders, including Bruges, Antwerp or Brussels, with pick-up and return to NH Collection Gent.

  • Can you help me book a parking space or recommend a secure parking facility near the hotel?

    It is recommended to contact the concierge to book a parking space in advance at the hotel or indicate the nearest covered public car parks with charging stations.

Restaurant Reservations

  • Can you book a typical Belgian restaurant near NH Collection Gent for me?

    The concierge can recommend and reserve typical bistros serving waterzooi, Flemish stew and other Belgian specialities within walking distance from NH Collection Gent.

  • Can the concierge get me a table at a gourmet restaurant in Ghent?

    The concierge can suggest gourmet dining options in Ghent and manage the reservation according to your preferred timings, budget or dietary requirements.

  • Can you find me a quality vegetarian or vegan restaurant near the hotel?

    Reservations are made through the concierge, who can offer a selection of restaurants with vegetarian or vegan menus and handle specific requests.

  • Is it possible to book a dinner with a view of the canals of Ghent through the concierge?

    The concierge can organise a dinner cruise or reserve a table with a view of the canals or the Graslei/Korenlei, depending on seasonal availability.

Spa Bookings

  • Can the concierge book a massage at a partner spa near NH Collection Gent?

    The concierge can recommend partner spas and wellness centres in Ghent and book slots for massages, facials or access to thermal baths.

  • Can you organise a couples' spa treatment for a romantic weekend?

    It is recommended to contact the concierge who can find a spa with suitable slots for a couples' treatment and manage the complete reservation.

  • Is it possible to book a private wellness space through the concierge?

    The concierge can direct you to centres offering private sauna, hammam, and jacuzzi facilities and make the reservation according to your preferred time and duration.

Excursions & Cultural Visits

  • Can you organise a private guided tour of Ghent departing from the hotel?

    The concierge can book French or English guided tours of the historic centre, including the Belfry, the Counts' Castle, and the cathedral.

  • Can the concierge help me obtain tickets to see 'The Mystic Lamb'?

    The concierge can reserve skip-the-line tickets and guided tours for 'The Mystic Lamb' at St. Bavo's Cathedral, subject to availability.

  • Is it possible to book a cruise on the canals of Ghent through you?

    The concierge can organise a guided cruise on the canals from a nearby dock, with tickets prepared at the reception.

Special Occasions

  • Can you organise a romantic room decoration for a marriage proposal?

    The concierge can prepare petals, LED candles, a bottle of champagne, and a personalised message in the room according to your budget for a romantic arrival.

  • Can the concierge organise a surprise birthday during my stay?

    It is recommended to contact the concierge to arrange a personalised cake, candles, and possibly balloons, delivered to the room or the hotel restaurant.

  • Can you deliver flowers to the room at a specific time?

    The concierge can coordinate a bouquet delivered to the room or reception at a specific time, depending on your flower preferences and budget.

Shopping & Luxury Services

  • Can you recommend high-end designer shops and chocolatiers near NH Collection Gent?

    The concierge can indicate designer boutiques, high-end chocolate shops, and design concept stores located just a few minutes' walk from the hotel.

  • Is it possible to book a personal shopper through the concierge?

    The concierge can recommend a personal shopper or local stylist and arrange an appointment in the shops of Ghent.

  • Can the concierge direct me to luxury jewellers or watchmakers in Ghent?

    The concierge can direct to prestigious jewellers and watchmakers in the city centre and, if needed, assist in making appointments.

Family Activities

  • Can you recommend child-friendly activities around NH Collection Gent?

    The concierge can suggest interactive museums, water activities, parks, and fun routes suitable for children, along with updated maps and schedules.

  • Is it possible to organise family bike rides with child equipment through the concierge?

    The concierge can assist in arranging the rental of bikes with child seats or trailers, and propose safe routes in the city.

Personalized Experiences

  • Can you organise a personalised Belgian beer tasting tour from the hotel?

    The concierge can set up a customised tour including breweries, Belgian beer tastings, and gourmet addresses, with or without a private guide.

  • Can the concierge book a photographer for a photo shoot in Ghent?

    The concierge can organise a shoot with a professional photographer in the historic centre, with a meeting at NH Collection Gent or nearby.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits